Cellular Telephone Subpoena Guide
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Cellular Telephone Subpoena Guide The chart below contains the contact information for the Subpoena Compliance Centers for various cell phone companies and social media networks. Provider AT&T Address AT&T Wireless* 208 South Akard, 10th Floor Dallas, Texas 75202 Phone Number (800) 291-4952 Fax Number Wireless (877) 971-6093 Online Tool (248) 552-3233 *AT&T says they cannot accept any service by mail. Notes - www.att.com/subpoena - Can fax subpoena to them - GoPhone prepaid service = AT&T - AT&T will not provide cell site/tower location / phone location without a court order Information Required for Subpoena Address subpoena to the proper AT&T legal entity / affiliate Include a full description of information requested using the same wording as the On Line form whenever possible for requested account information (i.e. subscriber information, usage records for outgoing calls, timeframes) Include a complete listing of target telephone numbers; including area code Include an electronic method for return of records produced (i.e. email address / fax number) Use the corresponding AT&T legal entity/affiliate fax number Procedure for Service of Process - Can use “online tool” for certain requests - Is used to expedite subpoena requests - Go to www.att.com/subpoena Cellular Telephone Subpoena Guide Cricket Cricket Communications Subpoena Communications 10307 Pacific Center Court San Diego, CA 92121 (858) 882-9301 (571) 434-3401 - Use corresponding AT&T legal entity fax - Or “online tool” fax if applicable - Roaming partner with MetroPCS Information Required for Subpoena - Phone number - Timeframe - Requested information As of April 2nd, 2012, Neustar is providing records production for Cricket. Please send your subpoenas and court orders for records production to email (preferred method) FiduciaryServicesFax@neustar.biz Or Fax: 571.434.3401. Please make sure to make out all your requests to “Cricket Communications, Inc. in C/O/ Neustar” and include all information that you are seeking, and method to return information. MetroPCS MetroPCS Attn: Custodian of Records 2250 Lakeside Boulevard Richardson, TX 75782 (800) 571-1265 (972) 860-2635 If possible, when you send your requests, please send on ly one case at a time instead of sending them all together at once, to minimize any confusion. Information Required for Subpoena - Phone number - Timeframe - Requested information Email - subpoenas@metropcs.com Procedure for Service of Process - Via fax or email is preferred * Call records are kept for 6 months * Text records are kept for 60 days Sprint / Nextel T-Mobile Subpeona Compliance Center Sprint/Nextel 6480 Sprint Parkway Overland Park, KS 66251 Subpoena Compliance Department 4 Sylvan Way Parsippany, NJ 07054 Cellular Telephone Subpoena Guide (800) 877-7330 (816) 600-3111 - Virgin Mobile prepaid service = Sprint - Boost Mobile prepaid service = Nextel (973) 292-8911 (973) 292-8697 After regular business hours call Sprint Subpoena Compliance Immediate Response Team at (855) 560-7690. Information Required for Subpoena - Phone number - Timeframe - Requested information Procedure for Service of Process - Via U.S. mail or fax TracFone Wireless TracFone Wireless, Inc. d/b/a Simple Mobile Subpoena Compliance 9700 NW 112th Avenue Miami, FL 33178 (800) 810-7094 (305) 715-6932 They require a scanned or digital copy of a company letterhead fax cover shet with the requested numbers, the type of response you are looking for and the scanned court order/subpoena. - Also sold as Net10 and SafeLink Information Required for Subpoena - Phone number - Timeframe - Requested information Procedure for Service of Process - Via fax is preferred subpoenacompliance@tracfone.com All subpoenas and court orders must be addressed to TracFone Wireless, Inc. d/b/a Simple Mobile or they will be returned for revision. U.S. Cellular U.S. Cellular Subpoena Compliance Department One Pierce Place, Suite 800 Itasca, IL 60143 Verizon Cellco Partnership d/b/a Verizon Wireless Custodian of Records 180 Washington Valley Road Bedminster, NJ 07921 Cellular Telephone Subpoena Guide (630) 875-8270 (866) 669-0894 - Roaming partner with Verizon Information Required for Subpoena - Phone number - Timeframe - Very specific details re: requested information (800) 451-5242 Option 1 for subpoenas Or Option 4 for court orders (888) 667-0028 Procedure for Service of Process - Via U.S. mail or fax - INpulse is Verizon prepaid service - Alltel is also a Verizon company - AirTouch is also a Verizon company - Jitterbug is also a Verizon company Information Required for Subpoena - Phone number - Timeframe - Detailed description of information requested Procedure for Service of Process - Via fax is preferred