Fl Psc 6.3 Mil in Refunds and Interest for Disconnection Abuses Flyer
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DAVE YOU DAD CALLS WRONGFULLY DISCONNECTED FROM A FLORIDA DETENTION CENTER? FWRlDA PSC STAFF'S PROPOSED AGENCYACTION DOCKET NO. 060614-TC $6.3 MILLION IN ImFUlYDS AND INTEREST FOR 3-WAY CALLING DISCONNECTION ABUSES $1.25 MILLION IN FINES The florida Public Service Commission (PSC) Staff has concluded that thousands of calls have been wrongfully disconnected by TeG Public Communications (a subsidiary of Global 'leI Link) at the Miami Dade County Detention center alone, forcing inmates to call back and the families to have to pay for a second call. At the September 29,2008 Agenda Conference, Global attorneys stated, "There has not been a complaint in at least two years regarding this issue. n The Global attorneys also stated, "...there is no evidence that this caused conswners to incw additional charges. n The PSC Staff held firm to their position that, ''l'br years, we have been suggesting to Qlobal that they are dropping too many calls and they took no action. n If you have had a problem with wrongfully disconnected calls by Global, now is the time to teU the Florida Public service Commission. Write a letter to the florida PSC today - tell them about the problems you have experienced with disconnected calls and ask them to: 1) establish a way for you to file a claim for refunds plus interest; and 2) expand the investigation to include all Florida prisons and jails. Reference Docket No. 060614-TC. Mail your letter to: Matthew M. Carter, II, Chairman florida Public Service Commission 2540 Shumard Oak Boulevard ThIlahassee, fL 32399-0850 Mail a copy of your letter to the other PSC Commissioners at the same address: Nancy Argenziano, Commissioner Lisa Polak Edgar, Commissioner Katrina J. McMurrian, Commissioner Nathan A. Scop, Commissioner And mail a copy to each of these people: J.R. Kelly, Public Counsel Office of Public Counsel 111 West Madison Street Room 812 ThIlahassee, fL 32399-1400 You can also fax your letter to: Or, email your letter to: Governor Charlie Crist Office of Governor Charlie Crist State of Florida - The Capitol 400 South Monroe Street ThIlahassee, fL 32399-0001 1-800-511-0809 contact@psc.state.fl.us for a copy of the Staff's Proposed Agency Action, go to: http://WWW.psc.state.fl.uS/librarylfilings/08/08284-08/08284-08.pdf for a copy of the Important Excerpts from the Staff's Proposed Agency Action, go to: http://WWW.hamdenconsuiting.com/fileS/SummaryfLPSCfindingsRecs.pdf for a copy of the Critical Issues to be Addressed in this case, go to: http://WWW.hamdenconsuiting.com/fileS/Critical-Issues.pdf 1b view the september 29 Agenda Conference, go to: http://WWW.psc.state.fl.us/agendaS/audiovideo/archives