ICE Detention Standards Compliance Audit - Chatham County Detention Center, Savannah, GA, ICE, 2008
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OffICe ofDetention and Removal Operations U.S. DepartmeJIt of Homeland Seeurity SOO 12- Street. SW Washington, DC 20S36 u.s. Immigration and Customs Enforcement MAR 1 S 2009 MEMORANDUM FOR: FROM: Director SUBJECT: Chatham County Detention Center Annual Review The annual review of the Chatham County Detention Center conducted on July 8-10, 2008, in Savannah, Georgia, has been received. A final rating of At-Risk has been assigned. The CC-324A worksheets provided by the Reviewer-in-Charge (RIC) indicated the facility was at-risk with the Environmental Health and Safety standard and deficient with the Emergency (Contingency) Plans, and Key and Lock Control standards. A Plan of Action is required to correct these deficiencies and the non-compliant areas in the Use of Force standard. Additionally, the facility utilizes Electro Muscular Disruption Devices (EMDDs). The policy regarding the use of EM DDs is currently being reviewed and no plan of action is required at this time. The facility should not be used until deficiencies are corrected prior to placement of Immigration and Customs Enforcement (ICE) detainees. The rating was based on the RIC Summary Memorandum and supporting documentation. The Field Office Director must remedy the at-risk and deficient standards, and initiate the following actions in accordance with the Detention Management Control Program (DMCP): 1) The Field Office Director, Detention and Removal Operations, shall notify the facility within five business days of receipt of this memorandum. Notification shall include copies ofthe Form CC-324A, Detention Facility Review Form, the CC-324A Worksheet, RIC Summary Memorandum, and a copy of this memorandum. FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE) 'tV'tVw.is;e,gQv SUBJECT: Chatham County Detention Center Annual Review Page 2 2) Based on the findings during the Annual Detention Review the Chatham County Detention Facility is not to be utilized to confine ICE detainees and this review is closed. Should you or your staff have any questions regarding this matter, please contact Yvonne Evans, Deputy Assistant Director, Detention Management Division at (202) 732-3470. cc: Official File b6,b7c b2High FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE) www.ice.goy I ~ I ICE Detention Standards Compliance Review Chatham County Detention Center July 8- 10, 2008 REPORT DATE - July 15, 2008 rea t iv e c or r e c tiD n s Contract Number: ODT-6-D-OOO 1 Order Number: HSCEOP-07-F-01016 b6 , Executive Vice President Creative Corrections 6415 Calder, Suite B Beaumont, TX 77706 , COTR b6 U.S. Immigration and Custoins Enforcement Detention Standards COinplianceUnit 801 I Street NW Washington, DC 20536 FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE) .:; e r e a t i v e ~corrections 6415 Calder, Suite B • Beaumont, Texas 77706 409.866.9920 • www.correctionalexperts .com Making aDifference! July 15,2008 MEMORANDUM FOR: FROM: James. T. Hayes, Jr. Acting Director Office of Detention and Removal Operations b6,b7c Reviewer-In-Charge ~ '0 - , b6,b7c - Chatham County Detention Center Annual Detention Review SUBJECT: Creative Corrections conducted an Annual Detention Review (ADR) of the Chatham County Detention Center, located in Savannah, Georgia, on July 8-10, 2008. The facility is operated by the County of Chatham, which has a contract with Immigration and Customs Enforcement and the United States Marshals Service. As noted on the attached documents, the team of Subject Matter Experts included: , Security; , Health Services; b6,b7c b6,b7c b6 Safety and Environmental Health, and Food Services. b6,b7c b6 b6,b7c A review closeout was conducted With , Jail Administrator, and b6,b7c , on July 10, 2008, and included a discussion of all deficiencies and concerns noted b6,b7c review. Life Safety Findine:s There was a life safety finding at the Chatham County Detention Center that posed an immediate danger for detainees and staff. The facility's smoke detector system was last tested in June 2007. Thirty-nine of the smoke detectors failed that test. During this review the smoke detectors were still inoperable. The situation in Housing Unit 5 is most critical as the smoke detectors are inoperable and the unit does not have a sprinkler system. Additionally, the last comprehensive facility test of the sprinkler system was conducted inJanuary 2007. The National Fire Alarm Code NFPA 72 Testing and inspection r~uirements, Smoke Entry Testing-Table 1004.3, section 15(h) requires functional testing (smoke entry) upon initial and any subsequent reacceptance testing, as well as annually thereafter. The Chatham County Detention Center is past due for the b6,b7c annual tests of these critical life-safety systems. , Assistant Field Office Director, in the Atlanta Field Office; was telephonically notified by the RIC on July 9, 2008. Type of Review: This review is an Annual Detention Standard Review to detennine general compliance with established ICE National Detention Standards for facilities used for over 72 hours. FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE) . _. .. 1/4 _._ --------------------_..... Review Summary: The facility is currently accredited by the American Correctional Association (ACA) and by the National Commission on Correctional Health Care (NCCHC). Standards Compliance: The following inforination summarizes the standards reviewed and the overall compliance for this review. The following statistical information outlined provides a direct comparison of the 2007 ADR and this ADR conducted for 2008. July 10-12,2007 Review July 8-10, 2008 Review Compliant Deficient At-Risk Not-Applicable Compliant Deficient At-Risk Not-Applicable 34 o o 4 31 2 1 4 Environmental Health and Safety - At Risk Every facility will contro,l flarruilable, toxic, and caustic materials through a hazardous materials program. The program will include, among other things, the identification and labeling of hazardous materials in accordance with applicable standards (e.g., National Fire Protection Association [NFP An, identification of incompatible materials, and safe-handling procedures. • • • The sprinkler and smoke detection system annual tests have expired. The last sprinkler test was conducted in January, 2007. The last smoke detection system test was conducted in June, 2007. The 39 smoke detectors which failed the previous test have not yet been repaired. Fire drills are only conducted and documented quarterly. Sanitation standards are not posted in the barbering area. Recommendations • • • • Immediately repair all non-working smoke detectors. Conduct the appropriate annual tests on the smoke detection and sprinkler systems, and develop a plan to ensure future tests are conducted on schedule. Schedule, conduct, and document monthly fire drills. Post appropriate sanitation standards in the barbering area. Emergency Contingency Plans - Deficient All facilities holding ICE detainees will respond to emergencies with a predetermined standardized plan to minimize the harming of human life and the destruction of property. It is recommended that SPCs and CDFs enter into agreement, via Memorandum ofUnderstanding (MOU), with federal, local, and state agencies to assist in times of emergency. • There are no written procedures for staff to follow in relation to Internal Searches, Detainee Transportation, and Civil Disturbances. FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE) 2/4 • There are no comprehensive plans to provide staff proper direction in the case of Disturbances, Hunger Strikes, Hostage Situations, and Bom~ Threats. • The emergency procedures in place do not address the confidentiality and accountability of the written plans; cooperative contingency plans with applicable agencies; preclusion of detainees or detainee groups from exercising control or authority over other detainees; and the locations of shut-off valves and switches for all utilities (water, gas, andlor electric). Recommendations • Establish comprehensive "stand:-alone" emergency plans for Internal Searches, Detainee Transportation, Civil Disturbances, Disturbances, Hunger Strikes, Hostage Situations, and Bomb Threats. • Provide specific direction within policy which addresses the confidentiality and accountability.ofthe written plans. • Establish cooperative contingency plans with applicable agencies that can provide emergency assistance to the facility. • Identify locations of shut-off valves and switches for all utilities (water, gas, andlor electric) within the general section of the emergency plans. Kev and Lock Control- Deficient It is the policy of the ICE service to maintain an efficient system for the use, accountability, and maintenance ofall keys and locks. • There is no single officer or department with overall responsibility for the control and security of the facility's keys and locks. • b2High • • b2High All key rings do not·contain legible tags that identifying the key ring and denote the number of keys on that ring. Additionally, the key rings are not crimped or soldered which allows for the unauthorized removal of keys from the ring. • • b2High Broken keys are not immediately replaced and documentation is not maintained. Recommendations • Establish a Security Officer position with the overall responsibility for the use, accountability, and maintenance of all keys and locks in the facility. This person should FOR OFFICIAL USE ONL Y (LAW ENFORCEMENT SENSITIVE) 3/4 complete an approved locksmith training program and should provide regular key and lock accountability training to all staff. • • b2High • • Inspect keys daily to identify any broken keys. Immediately replace any broken or worn keys and document their disposition and discontiriue the use of master keys. Positive Programs and Services The Chatham County Detention Center provides a number of educational, counseling, and selfhelp programs designed to prepare inmates and detainees for their return to the community. These programs are taught be facility staff as well as contractors, and are valuable assets in a correctional environment. Recommended Rating and Justification It is the Reviewer-in-Charge (RIC) recommendation that the facility receive a rating of "At Risk" due to the previously noted Life Safety Issue. It is also recommended by the RIC that a Plan of Action be requir.ed for this facility to identify and implement necessary corrective actions for the deficiencies and RIC Concerns. RIC Assurance Statement All findings of this review have been <iocumented on the Det~ntion Review Worksheyt and are supported by the written documentation contained in the review file . ....... ------------------------.---------~------------- FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE) 4/4 •......~ I C:_reative ~corrections . DETENTION FACILITY INSPECTION FORM FACILITIES USED LONGER THAN 72 HOURS A. o o r8J Other Charges: (If None, Indicate NIA) , ; t8J N/A . Estimated Man-days per Year 150 TYPE OF FACILITY REVIEWED ICE'Service Processing Center ICE Contract Detention Facility ICE Intergovernmental Service Agreement 0 B. CURRENT INSPECTION G. ACCREDITATION CERTIFICATES Type of Inspection Field Office t8J HQ Inspection Date[s] of Facility Review July 8-10, 2008 List all State or National Accreditation[s] received: ACA and NCCHC o C. o D. H. PROBLEMS / COMPLAINTS (COPIES MUST BE ATTACHED) The Facility is under Court Order or Class Action Findmg Court Order 0 ciass Action Finding The Facility has Significant Litigation Pending . Major Litigation . Life/Safetv Issues r8J None o o PREVIOUSfMOST RECENT FACILITY REVIEW Date[s] of Last Facility Review July 10-12, 2007 Previous Rating Superior 0 Good 0 Acceptable. t8J Deficient 0 At-Risk NAME AND LOCATION OF FACILITY Name Chatham County Detention Center Address 1054 Carl Griffin Drive City, State and Zip Code Savannah, Georgia 31405 County Chatham Name and Title of Chief Executive Officer (W arden/O rC/~uperintendent) , Jail Administrator b6, b7c Telephone Number (Include Area Code) 912-652 b6,b7c Field Office / Sub ce (List Office with Oversight) Atlanta 404-893- b6,b7c Distance from Field Office 286 E. J. F. K. CLASSIFICATION LEVEL (ICE SPCS AND CDFS ONLY) ~1 ~3 L. FACILITY CAPACITY .~~~~-.~--------r----------Rated· Operational Emerg:ency Adult Male 1356 1800 Plus Adult Female + Portable 168 bunk capability [J Facility Holds Juveniles Offenders 16 and Older as Adults M. AVERAGE DAILYFP;..:O;::P-:=U:::L=A:-:.T.::.:IO::o.Nr--=:::=-==--.__-=-___-, Adult Male Adult Female CDFIIGSA INFORMATION ONLY 44.74 ~2 Adult Male Adult Female I 13asicRates per Man-Day TOTAL FACILITY POPULATION Total Facility Intake for Previous 12 months 18,864 Total ICE Man Days for Previous 12 months 56 ICE INFORMATION Contract Number ACB4970017 0 I. FACILITY HISTORY Date Built 1993 Date Last Remodeled or Upgraded 1994 Date New Construction / Bed Space Added 2007 Temporary Housing Unit 300 beds Future Construction Planned [81. Yes 0 No Date: 20 II Completion Current Bed space Future Bed Space (# New Beds only) 1524 Number: 768 Date: 2011 Name of Inspector (Last Name, Title and Duty Station) / Reviewer In Charge / b6,b7c Name of Team M!-!mber / Title / Duty LocatioJ? SME / Security b6,b7c Name of Team Member / Title / Duty Location b6 t / SME / HealthCare Name of Team Member I Title I Duty Location b6 SME / Food Service Name of Team Member I Title / Duty Location / SME I Safety and Environmental Health b6,b7c Name of Team Member I Title I Duty Location / N/A I Date of Contract or raSA N. October 1,1996 ICE USMS 2 1 18 1 FACILITY STAFFING LEVEL Security: ~ Other 1533 213 Support: b2High FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE) 02007 r,reative r,orrection~. TJ ,C (Rev. 12/&107) ______________~1 . · SIGNIFICANT INCIDENT SUMMARY WORKSHEET In order for Creative Corrections to complete its review of your facility, you must complete the following worksheet prior to your scheduled review dates . This worksheet must contain data for the past twelve months. We will use this worksheet in conjunction with the ICE Detention Standards to assess your detention operations with regard to the needs of ICE and its detainee population. Failure to complete this worksheet will result ill a delay in processing this report, and may result in a reduction or removal of ICE detainees from your facility. p Assault: Offenders on Offenders' so-p 1-5 P P 0 Assault: Detainee on Staff Escapes Grievances: Psychiatric I Me<!ical Referrals # Psychiatric Cases Referred for Outside Care 49 51 70 54 p p P P 0 0 3 2 4 o 0 0 0 o 0 0 0 o 0 0 0 o 0 0 0 Vv V 3-M-V V 2S-C 3S-C 17-C 10-C o 0 0 0 o 0 0 0 o 0 0 0 757 710 882 825 Nrr 1'Iff Nfl' Nfl' 3-A I-A I-A 1-1 (I) 81 89 so S5 13 5 s 12 Any attempted physical contact or physical contact that involves two or more offenders Oral. anal or vaginal penetration or attempted penetration involving at least 2 parties, whether it is consenting or non-consenting Routine·transportation of detaineesfoffenders is not considered "forced" . Any incident that involves four or more detameesfoffenders, includes gang fights, organized multiple hunger strikes, work stoppages, hostage situations, major fifes, or other large scale incidents. FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE) © 2007 Creative Corrections, LLC (Rev. 12/8/07) Page 2 of5 DHSIICE DETENTION STANDARDS REVIEW SUMMARY REpORT 3. AT-RISK 7. 8. 9. 10. 22. 23. 24. 25. 26. 27. 28. 29. 30. 3 1. 32. 33. 34. 35. 36. 37. 38. 4. REPEAT S.NOT FINDING APPLICABLE Classificatipn System Correspondence and Other Mail Detainee Handbook Food Service Funds and Personal Property Detainee Grievance Procedures Issuance and Exchange of Clothing, Bedding. and Towels Marriage Requests Non-Medical Emergency Escorted Trip Recreation Detention Files Disciplinary Policy Emergency Plans Environmental Health and Safety Hold Rooms in Detention Facilities Key and Lock Control PopUlation Counts Post Orders Security Inspections Special Management Units (Administrative Detention) Special Management Units (Disciplinary Segregation) Tool Control Transportation (Land management) Use of Foree Staff I Detainee Communication (Added August 2003) Detainee Transfer (Added 2004) ALL FINDlNGS OF DEFICIENT AND AT-RISK REQUIRE WRlITEN COMMENT DESCRmlNG THE FINDING AND T IS NECESSARY TO REACH COMPUANCE. FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE) © 2007 Creative Corrections, LLC (Rev. 12/8/07) Page 3 of5 RIC REVIEW AsSURANCE STATEMENT By SIGNING BELOW, THE REVIEWER-IN-CHARGE (RIC) CERTIFIES THAT: 1. ALL FINDINGS OF NON-COMPUANCE WITH POLICY OR INADEQUATE CONTROLS, AND FINDINGS OF NOTEWORTHY ACCOMPLISHMENTS, CONTAINED IN THIS INSPECTION REPORT, ARE SUPPORTED BY EVIDENCE THAT IS SUFFICIENT AND RELIABLE; AND WITHIN THE SCOPE OF THIS REVIEW, THE FACILITY IS OPERATING IN ACCORDANCE WITH APPLICABLE LAW AND POLICY, AND PROPERTY AND RESOURCES ARE BEING EFFICIENTLY UTILIZED AND ADEQUATELY SAFEGUARDED, EXCEPT FOR ANY DEFICIENCIES NOTED IN THE REPORT. 2. b6,b7c b6,b7c Title Duty Location Reviewer In Char e '..-,;-. .' .... ( Jul 11,2008 " .. .. , " Print Name, Title, & Duty Location b6,b7c ',; ,'. ....,: ; TEAMl\'lE'~E~ , SME, Security b6 . ,. '. -;. SME, Food Service Print Name, Title, & Duty Location , SME, Health Services RECOMMENDED RATING: !, , Print Name, Title, & Duty Location b6 Print Name, Title, & Duty Location " .. o o o o I:8J b6,b7c , SME, Safety and Environmtmtal Health SUPERIOR GOOD ACCEPTABLE DEFICIENT AT-RISK COMMENTS: There were two deaths at the facility during the past year. Both deaths were the result of pre-existing illnesses prior to incarceration and neither individual was an ICE detainee. FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE) © 2007 Creative Corrections, LLC (Rev. 12/8/07) 40f4 HEADQUARTERS EXECUTIVE REVIEW • I Review Authority The signature below constitutes review of this report and acceptance by the Review Authority. OIC/CEO will have 30 days from receipt of this report to respond to all findings and recommendations. IQDRO EXECUTIVE REVIEW: (please Print Name) b6,b7c Director Final Rating: D Superior DGood D Acceptable D Deficient C8J At-Risk Comments: The Review Authority concurs with the "At-Risk" rating. The facility is no longer authorized to confine ICE detainees and this review is closed. ----------------------------------------------------------------------~~AA------ FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE) Creative Corrections 6415 Calder, Suite B Beaumont, Texas 77706 Condition of Confinement Review Worksheet (This document must be attached to each Inspection Form) This Form to be used for Inspections of Facilities used longer than 72 Hours reative corrections Detention Review Worksheet IZI o o Local Jail- IGSA State Facility - IGSA ICE Contract Detention Facility Name Chatham County Detention Center Address (Street and Name) 1050 Carl Griffin Drive City, State and Zip Code Savannah, Georgia County Chatham Name and Title of Chief Executive Officer (Warden/OIC/Superintendent) b6,b7c Jail Administrator Name and Title of Reviewer-In-Charge b6,b7c Date[sJ of Review July 8-10, 2008 Type of Review IZI Headquarters o Operational - DSpecial Assessment - o Other - ' ' - ' -- '- FOR OFFICIALDsEONL Y (LAW ENFORCEMENT SENSITIVE) C 2007 Creative Corrections, LLC (Rev. 12/8/07) TABLE OF CONTENTS -SECTION I. LEGAL ACCESS STANDARDS .............................................................................................................................. 3 ACCESS Td LEGAL MATERIALS .................................... ; ........................................................................................ : .................. . GROUP PRESENTATIONS ON LEGAL RIGHTS ............................................................................................. ; ............................... . VISITATION .................................................................... : ..................................... ; .................................................................... . ACCESS TO TELEPHONES .............................................................................................. , ........................................................... . SECTION II. DETAINEE SERVICES STANDARDS ................................................................................................................. 11 ADMISSION AND RELEASE ......................................................................................................................................................... . CLASSIFICATION SYSTEM ........................................................................................... ;............................................................. . CORRESPONDENCE AND OTHER MAIL. ..................................................................................................................................... . DETAINEE HANDBOOK .................................................................................................. ;.......................................................... . FOOD SERVICE .......................................................................................................................................................................... . FUNDS AND PERSONAL PROPERTy ........................................................................................................................................... . DETAINEE GRIEVANCE PROCEDURES ....................................................................................................................................... . ISSUANCE AND EXCHANGE OF CLOTHING, BEDDING, AND TOWELS ....................................................................................... .. MARRIAGE REQUESTS .............................................................................................................................................................. . NON-MEDICAL ESCORTED TRIPS ............................................................................................................................................ .. RECREATION ..... : ............................................................ , .......................................................................................................... . RELIGIOUS -PRACTICES ................................................................................................................................................. , ........... . VOLUNTARY WORK PROGRAM ............................................................................................................................................... .. SECTION fiI. HEALTH SERVICES STANDARDS ................................................................................................................... 33 HUNGER STRIKES .................................................................................................................................................................... .. MEDICAL CARE .......................................................................................................................... : .............................................. . SUICIDE PREVENTION AND INTERVENTION ........................................................................................................... _ ................. . TERMINAL ILLNESS, ADVANCED DIRECTIVES AND DEATH .................................................................................................... .. SECTION IV. SECURITY AND CONTROL STANDARDS ......................................................................................................... 41 CONTRABAND .......................................................................................................................................................................... .. DETENTION FILES .............. ~ ...................................................................................................................................................... . DISCIPLINARY POLICY .................................................................................................................. ;........................................... . EMERGENCY PLANS .................................................................................................................................................................. . ENVIRONMENTAL HEALTH AND SAFETY .................................................................................................................................. . HOLD ROOMS IN DETENTION FACILITIES ................................................................................................................................ .. KEy AND LOCK CONTROL ..................................................................... , .................................................................................. . POPULATION COUNTS ............................................................................................................................................................... . POST ORDERS ........................................................................................ '" ., ....... , ...................................................................... . SECURITY INSPECTIONS ............................................................................................................................................................ . SPECIAL MANAGEMENT UNIT (ADMINISTRATIVE SEGREGATION) .......................................................................................... .. SPECIAL MANAGEMENT UNIT (DISCIPLINARY SEGREGATION) ............................................................................................... .. TOOL CONTROL ....................... :........................................ : ......................................... : ........................................ : .................... . TRANSPORTATION (LAND) ....................................................................................................................................................... . USE OF FORCE ............................................................................... : .......................................................................................... . STAFFIDETAlNEE COMMUNICATIONS ....................................................................................................................................... . DETAINEE TRANSFER STANDARD ................................................ ~ ............................................................................................ . NOTE: FOR EACH STANDARD RATED BELOW ACCEPTABLE, FACILITIES MUST ATTACH A PLAN OF ACTION FOR BRINGING OPERATIONS INto COMPLIANCE. EACH FACILITY SHOULD ExAMINE THE ENTIRE WORKSHEET TO IDENTIFY AREAS OF IMPROVEMENT, INCLUDING THOSE STANDARDS WHERE AN OVERALL FINDING OF ACCEPTAB,LE WAS ACHIEVED. FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE) 02007 Creative Corrections, LLC (Rev. 12/8/07) Page 2 SECTION I. LEGAL ACCESS STANDARDS I-----~-~--~-~ ---~-- FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE) <0 2007 Creative Corrections, LLC (Rev. 12/8/07) Page 3 ACCESS TO LEGAL MATERIALS POLICY: FACILITIES HOLDING ICE DETAINEES SHALL'PERMIT DETAINEES AC<:;ESS TO A LAW r.,ffiRARX. AND PROVIDE LEGAL MATERIALS, . FACILITIES, EQUll'MENT, DOCUMENTCOPYIN'G PIUViLEGES,ANb"TIffiOPPORTUNITY TO PREPARE LEGAL DOCUMENTS. COMPONENTs Y N NA The facility provides a designated law library for detainee use. [gj 0 0 0 [gj 0 [gj 0 0 [gj 0 0 [gj 0 0 0 [gj 0 [gj 0 0 [gj 0 0 [gj 0 0 [gj 0 0 [gj 0 0 [gj 0 0 The law library contains all materials listed in the "Access to Legal Materials" Standard, Attachment A. The listing of materials is posted in the law library. The library contains a sufficient number of chairs, is well lit, and is reasonably isolated from noisy areas. The law library is adequately equipped with typewriters and/or computers and has sufficient supplies for daily use by the detainees. In addition to the physical law library, detainees have access to the Lexus Nexus electroniclaw library. Where provided, the Lexus Nexus library is updated and is current. Outside persons and organizations are permitted to submit published legal material for incl~ion in the legal library. Outside published material is forwarded and reviewed b'y ICE-'prior to inclusion. There is a designated ICE or facility employee who inspects, updates, and maintains/replaces legal materials and equipment on a routine basis. Detainees are offered a minimum 5 hours per week in the law library. D~tainees are not reQuired to for~go recreation time in liey of Iibr!!IY ~. Detainees facing a court deadline are given priority use of the law library. Detainees may request materials not currently in the law library. Each request is reviewed and, where appropriate, an acquisition ,request is Requests .for copies of court decisions are timely initiated. accommodated within 3 - 5 business days. Detainees are permitted to assist other detainees, voluntarily and free of charge, in researching and preparing legal documents, consistent with security. Illiterate or non-English-speaking detainees without legal representation receive access to more than just English-language law books idler indicating their need for help. Detainees may retain a reasonable amount of personal legal material in the general population and in the special management unit. Stored legal materials are accessible within 24 hours ofa written request. .125l 0 0 REMARKS The Law Library is available to inmates for legal research. Upon receiving a request from the inmate, research will be conducted by Programs staff and copies given to the inmates. There is a log book of materials provided and detainees sign for all legal materials. The facility's Law Library does not contain all materials listed in the "Access to Legal Materials" Standard, Attachment A. The listing of materials Standard, Attachment A form is not posted in the Law Library. The Lexis Nexis is not updated, and is not current. Detainees are allowed to retain a reasonable amount of personal legal material in the general population and in the Special Management Unit. FOR OFFICIAL USE ONLY (LA W ENFORCEMENT SENSITIVE) © 2007 Creative Corrections, LLC (Rev. 12/8/07) Page 4 ACCESS TO LEGAL MATERIALS POLICY: FACll..ITIES HOLDING ICE DETAINEES SHALL PERMIT DETAINEES ACCESS TO A LAW LIBRARY, AND PROVIDE LEGAL MATERW.S, FACILITIES, EQUIPMENT, DOCUMENT COPYING PRIVll..EGES, AND THE OPPORTUNITY TO PREPARE LEGAL DOCUM,ENTS .. COMPONENTS Detainees housed in Administrative Detention and Disciplinary Segregation units have the same law library access as the general population, barring security concerns. Detainees denied access to legal materials are documented and reviewed routinely for lifting of sanctions. All denials of access to the law libl"aIY fully documented. Facility staff informs ICE Management when a detainee or group of detainees is denied access to the law library or law materials. Detainees who seek judicial relief on any matter are not subjected to reprisals, retaliation, or penalties. ~ ACCEPTABLE o DEFICIENT Y N NA ~ 0 0 ~ [J [} ~ 0 0 ~ 0 0 OAT-RISK REMARKS o REPEAT FINDING REMARKS: The facility has legal materials for the ICE detainees, and provides documents and equipment when requested by detainees. The facility's Law Library does not contain all materials listed in the "Access to Legal Materials" Standard, Attachment A. The listing of materials on the Attachment A form is not posted in the Law Library. 1 July 10, 2008 b6,b7c AUDlTOR'SSIGNATURE/DATE r' ~ b6,b7c FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE) 02007 Creative Corrections, LLC (Rev. 12/8/07) PageS GROUP LEGAL RIGHTS PRESENTATIONS -POLlGY~ FACILITIES HOUSING ICE DETAINEES SHALL PERMIT AUTHORIZED PERSONS TO MAKE PRESENTATIONS TO GROUPS OF DETAINEES FOR THE PURPOSEOF INFORMING THEM OF U.S. IMMIGRATiON LAW AND PROCEDURES, CONSISTENT WITH THE SECURITY ANDORnERLYOPERATION OF EACH FACILITY. ICE ENCOURAGES SUCH PRESENTATIONS, WlllCH INSTRUCT DETAINEES ABOUT THE IMMIGRATION SYSTEM AND THEIR RIGHTS AND OPTIONS WITHIN IT. !8'J CHECK HERE IF No GROUP PRESENTATIONS WERE CONDUCTED WITHIN THE PAST 12 MGNTHS. MARK STANDARD AS ACCEPTABLE OVERAl.L AND CONTINUE ON Wlm NEXT PORTION OF WORKSHEET. YES No NA COMPONENTS REMARKS The Field Office is responsive to requests by attorneys and accredited 0 0 0 representatives for group presentations. Upon receipt of concurrence by the Field Office Director, the facility or authorized ICE Field Office ensures timely and proper notification to 0 0 0 attorneys or accredited representatives. The facility follows policy and procedure when rejecting or requesting modifications to objectionable material provided or presented by the 0 0 0 attorney or accredited representative. Posters announcing presentations appear in common areas at least 48 0 0 0 hours in advance and sign-up sheets are available and accessible. Documentation is submitted and maintained when any detainee is denied 0 0 0 pennission to attend a presentation and the reason(s) for the denial. When the number of detainees allowed to attend a presentation is limited, the facility provides a sufficient number of presentations so that all 0 0 0 detainees signed up may attend. Detainees in segregation, unable to attend for security reasons, may 0 0 0 request separate sessions with presenters. Such requests are documented. Interpreters are admitted when necessary to assist attorneys and other 0 0 0 legal representatives. Presenters are afforded a minimum of one hour to make the presentation 0 0 0 and to conduct a Question-and-answer session. Staff pennits presenters to distribute ICE-appr()ved materials. 0 0 0 Presenters are pennitted to meet with small groups of detainees to discuss their cases after the group presentation. ICE or authorized detention staff 0 0 0 is present but do not monitor conversations with legal providers. .. Group presenters who have had their privileges suspended are notified in writing by the Field Office Director or designee; and the reasons for suspension are documented. The Headquarters Office for Detention and 0 D 0 Removal, Field Operations and Detention management Division, is notified when a group or individual is suspended from making presentations. The facility plays ICE-approved videotaped presentations on legal rights 0 0 0 at regular opportunities, at the request of outside organizations. A copy of the Group Legal Rights Presentation policy, including 0 0 0 attachments, is available to detainees upon request [8'J ACCEPTABLE DDEFICIENT D AT-RISK D REPEAT FINDING REMARKS: There were no group presentations conducted within the past 12 months. ~ b6,b7c (July 12. 2008 AUDITOR'SSIGNATURE/DATE /~ - '- b6,b7c FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE) © 2007 Creative Corrections, LLC (Rev. 12/8/07) Page 6 VISITATION POUCY:ICESHALLPERMITDETAINEESTOVISITWITHFAMILY,FRIENDS,LEGALREPRESENfATIVES,SPEClALlNTERESTGROUPS,ANoTHENEWS MEDIA. y .. ·REMARKS . .. .COMPONENTS N NA·· [8l [] [] There is a written visitation schedule and hours for general visitation. The visitation hours tailored to the detainee population and the demand r8l 0 0 for visitation. The visitation schedule and rules are available to the public via The visitation schedule and rules are available to the public. r8l 0 0 television monitor in the Visiting front lob~. The hours for all categories of visitation are posted in the visitation 0 r8l 0 waiting area. A written copy of the rules regulating visitation and the hours of r8l 0 0 visitation is available to visitors. A general visitation log is maintained. r8l 0 0 The detainees are pennitted to retain personal property items specified r8l 0 0 in the standard. A visitor dress code is available to the public. r8l 0 0 Visitors are searched and identified according to standard requirements. r8l 0 0 Minors are allowed to visit if The requirement on visitation by minors is complied with. 0 r8l 0 accompanied by an adult. At facilities where there is no provision for visits by minors, ICE arranges for visits by children and stepchildren, on request, within the r8l 0 0 first 30 days. After that time, on request, ICE considers a transfer, when possible, to a facility that will allow minor visitation. At a minimum, monthly visits r8l 0 0 are allowed. Detainees in special housing are afforded visitation. [8l 0 0 Legal :visitation is available seven (7) days a week, including holidays. [8l 0 0 On regular business days legal visitation hours are provide for a minimum of eight (8) hours per day, and a minimum of four hours per r8l 0 0 day on weekends and holidays. The detainees are given the On regular business days, detainees are given the option of continuing a option of continuing a meeting r8l 0 0 meeting with a legal representative through a scheduled meal. with a legal representative through a scheduled meal. Private consultation rooms are available for attorney meetings. There is a mechanism for the detainee and his/her representative to exchange r8l 0 0 documents. [] [8l There are written procedures governing detainee searches. [J When strip searches are required after every contact visit with a legal representative, the facility provides an option for non-contact visits with r8l 0 0 legal representatives. Prior to each visit, legal service providers and assistants are identified r8l 0 0 per the standard. The current list ofpro bono legal organizations is posted in the detainee [8l 0 0 housing areas and other appropriate areas. The decision to permit or deny a tour is not delegated below the level of [8l 0 0 Field Office Director. T" -, FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE) © 2007 Creative Corrections, LLC (Rev. 12/8/07) Page 7 VISITATION POLlcY:ICEsHALLPERMITDETAlNEESTOVISITWITHFAMILY,FRlENDS,LEGALREPRBSENrATIVES,SPECIALINTERESTGROUPS,ANDTHENEWS MEDIA. Provisions for NGO visitation, as stated in the Detention Standards, are complied with. Law enforcement officials who request to visit with a detainee are referred to the ICE Field Office for approval. [gJ 0 0 [gJ 0 0 Former detainees or aliens in proceedings, requesting to visit with a detainee, are referred to the OIC or ICE Field Office. [gJ 0 0 Procedures are in place, consistent with the detention standard, for examinations by independent medical service providers and experts. [gJ 0 0 o [8J ACCEPTABLE DEFICIENT OAT-RISK o REPEAT FINDING REMARKS: Detainees are allowed to visit with friends, family, legal representatives, and members of the news media upon their requests. b6,b7c / July 10. 2008 ~ A NATURE/DATE "{)---\. --------.-.-----~-. --,--"- b6,b7c .-_... -.- - - - " - - - - - - - - - - - -- - - - - - - - ~---------- - -- ---~ ~--- FOR OFFICIAL USE ONL Y (LAW ENFORCEMENT SENSITIVE) © 2007 Creative Corrections, LLC (Rev. 12/8/07) Page 8 - - - -- -- ---"--- ---------------_._-_ .. DETAINEE TELEPHONE ACCESS POUCy: ALL FACILITIES HOUSING ~9E DETAINEES WlLLPERMIT DETAINEES' REASONABLE AND EQUITABLE ACCESS TO TELEPHONES. N NA REMARKS COMPONENTS Y Detainees are allowed adequate Detainees are allowed access to telephones during established facility access to telephones during ~ 0 0 waking hours. facilit)' waking hours. Policies, procedures and the Upon admittance, detainees are made aware of the facility's telephone detainee handbook indicate ~ 0 0 access policy_ detainees are made aware of their access to the telephones. The access rules are posted in Access rules are posted in housing units. ~ 0 0 the housing units. The facility makes a reasonable effort to provide key information to detainees in languages spoken by any significant portion of the facility's ~ 0 0 population. Detainees are allowed to make Telephones are provided at a minimum ratio of one telephone per 25 collect calls, and there are ~ 0 0 detainees in the facility population. adequate numbers of phones in the housing units. Telephones are inspected regularly by facility staff to ensure that they ~ 0 0 are in good working order. The facility administration promptly reports out-of-order telephones to ~ 0 0 the facility's telephone service provider. The facility administration monitors repair progress and takes appropriate measures to ensure that required repairs are begun. and ~ 0 0 completed timely. Detainees are afforded a reason(lble degree ofprivacy for legal phone r8l 0 0 calls. A procedure exists to assist a detainee who is having trouble placing a ~ 0 0 confidential call. The facility provides the detainees with the ability to make non-collect ~ 0 0 (special access) calls. Special Access calls are at no charge to the detainees. [J ~ 0 The OIG phone number for The OIG phone number for reporting abuse is programmed into the detainees to report abuse is not detainee phone system and the phone number was checked by the programmed into the telephones, 0 ~ 0 . inspector during the review. and it is not posted in the housing units. The facility staff was aware of the requirement for detainees to In facilities unable to fully meet this requirement initially because of have access to phone OIG limitations of its telephone service, ICE makes alternate arrangements to 0 ~ 0 Within 24 hours of a request; provide required aCcess within 24 hours of a request by a detainee. however, there are no arrangements made by ICE. No restrictions are placed on detainees attempting to contact attorneys and legal service providers who are on the approved "Free Legal ~ 0 0 Services List". Special arrangements are made to allow detainees to speak by telephone 0 ~ 0 with an immediate family member detained in another Facility. ( ] Any telephone restrictions are documented. J] J81 ------ - - - - - - -- - - - - --- -- --- - -- - - - - - - - - - - - -- - - - - - - - - - - ------ FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE) © 2007 Creative Corrections, LLC (Rev. 12/8/07) Page 9 ----~ -- -~- DETAINEE TELEPHONE ACCESS POLICY: ALL FAClLITIES HOUSING ICE DETAINEES WILL PERMIT DETAINEES' REASONABLE AND EQUITABLE ACCESS TO TELEPHONES. COMPONENTS The facility has a system for taking and delivering emergency detainee telephone messages. Y N NA [8J 0 0 Emergency phone call messages are immediately given to detainees. [8J 0 0 Detainees are 'allowed to return emergency phone calls as soon as possible. Detainees in disciplinary segregation are allowed phone calls relating to the detainee's immigration case or other legal matters, including consultation calls. Detainees in disciplinary segregation are allowed phone calls to consular/embassy officials. Detainees in disciplinary segregation are allowed phone calls for family emergencies. Detainees in administrative detention and protective custody are afforded the same telephone privileges as those in generalpo~ulation. When detainee phone calls are monitored, notification is posted by detainee telephones that phone calls made by the detainees may be monitored. Special Access calls are not monitored. [8J d 0 [8J 0 0 [8J 0 0 [8j 0 0 [8j 0 0 £8l 0 0 ~ ACCEPTABLE o DEFICIENT OAT-RISK REMARKS o REPEAT FINDING REMARKS: The OIG phone number for detainees to report abuse is not programmed into the telephone system, and it is not posted in the housing units. The facility staffwas aware of the requirement for detainees to have the ability to phone OIG within 24 hours ofarequest; however, ICE has not made arrangements to meet this requirement. /July 10, 2008 b6,b7c AUDITOR'SSIGNATURE/DATE ~~ n~ b6,b7c 1-------------- ---.-----------.-- ---_ .. - - - - - - - - - - - ------- - - - ------ FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE) C 2007 Creative Corrections, LLC (Rev. 12/8/07) Page 10 SECTION II. DETAINEE SERVICES STANDARDS - - - - - -- - - - -- - - - - - - - - - - - - - - -- - - - - - - - --POR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE) © 2007 Creative Corrections, LLC (Rev. 12/8/07) Page II ---~ - ---- ADMISSION AND RELEASE POLICY: ALL DETAINEES WILL BE ADMJTI'E]) AND RELEASED IN A MANNER. THAT ENSURES THEIR: HEALTH, SAFETY, AND WELFARE. THE ~AbMISSlciNS PROCEDlrRE wILL, AMONG OTHER TIiINGS INCLUDE: MEDICAL SCREENING; A FILE-BASED ASSESSMENT AND CLASSIFICATION PROCESS; A BODY SEARCH; AND A SEARCH OF PERSONAL BELONGINGS , WHICH WILL BE INVBNTORlED, DOCUMENTED, AND SAFEGUARDED AS NECESSARY. N Y COMPONENTS In-processing includes an orientation of the facility. The orientation includes: Unacceptable activities and behavior, and corresponding sanctions; How to contact ICE; The availability of pro bono legal services, and how to pursue such services; schedule of programs, services, daily activities, including visitation, telephone usage, mail service, religious programs, count procedures, access to and use of the law library and the general library; sick-call procedures, and the detainee handbook. t8J 0 0 Medical screenings are perfonned by medical staff or persons who have received specialized training for the purpose of conducting an initial health screening. Each new arrival is classified according to criminal history and threat levels. Criminal history is provided for each detainee by the ICE field office. t8J 0 0 t8J 0 0 All new arrivals are searched in accordance with the "Detainee Search" ~ U standard. An officer of the same sex as the detainee conducts the search and the search is conducted in an area that affords as much privacy as possible. Detainees are stripped searched only when cause has been established !8l 0 and not as routine policy. Non-criminal detainees are not strip-searched but are patted down, unless reasonable suspicion is established. The "Contraband" standard governs all personal property searches. f.:8J 0 IGSAslCDFs use or have a similar contraband standard. Staff prepares a complete inventory of each detainee's possessions. The detainee receives a copy. Staff completes Form 1-387 or similar form for CDFs and IGSAs for t8J 0 every lost or missing property claim. Facilities forward all 1-387 claims to ICE. Detainees are issued appropriate and sufficient clothing and bedding for ~ 0 the climatic conditions. The facility provides and replenisheS personal hygiene items as needed. t8J 0 Gender-specific items are available. ICE Detainees are not charged for these items. [] All releases are properly coordinated with ICE using a Form 1-203. !8l [gI (] Staff completes paperwork/forms for release as required. DEFICIENT ~ ACCEPTABLE OAT-RISK o REMARKS The detainees are processed during Admission and Orientation and they have the . availability of pro bono legal services, a schedule of program services, visitation and telephone usage. Additionally, the detainees are issued a detainee handbook that provides sick call procedures, general library and law library procedures for access. The detainees receive a medical screening upon their arrival to the facility. Upon detainees arrival to the facility they are classified according to their criminal history and threat levels. There is an adequate classification program at this facility. NA 0 0 0 0 0 0 [ [ [J REPEAT FINDING I~------------'----- -----.----------.~------.------. FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE) © 2007 Creative Corrections, LLC (Rev. 12/8/07) Page 12 REMARKS: Detainees are admitted and released in a manner that ensures their health, safety, and welfare. The A & 0 process covers a variety of admission procedures to ensure the detainees are safe, to include a medical screening, classification, and a search of personal belongings. b6,b7c /July 10, 2008 AUDITOR'SSIGNATURE/DATE 1'~.-b\ . b6,b7c FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE) © 2007 Creative Corrections, LLC (Rev. 12/8/07) Page 13 CLASSIFICATION SYSTEM ~~lt~iCA~~/~~ri:~~~=~~f~c~~: ~ !~~~ ~~~~~~:~~~~~Ri~::~ S=n:::~~;: DETAINEES IN OTHER CATEGORJES COMPONENTS The facility has a system for classifying detainees. In CDFs and IOSAs, an Objective Classification System or similar is used. 0 [gJ The facility classification system includes: • Classifying detainees upon arrival; • Separating from the general popUlation those individuals who cannot be classified upon arrival; and • The first-line supervisor or designated classification specialist reviewing every classification decision. The intake/processing officer reviews work-folders, A-files, etc., to identify and classify each new arrival. Staff uses only information that is factual, and reliable to determine classification assignments. Opinions and unsubstantiated! unconfirmed reports may be filed but are not used to score detainees classifications. Housingassignments are based on classification-level. A detainee's classification-level does not affect his/her recreation opportunities. Detainees recreate with persons of similar classification designations. Detainee work assignments are based upon classification designations. The classification process includes reassessment/reclassification. At IOSA's detainees may request reassessment 60 days after arrival. Procedures exist for a detainee to appeal their classification assignment. Only a designated supervisor or classification specialist has the authority to reduce a classification-level on appeal. Classification appeals are resolved within five business days and detainees are notified of the outcome within 10 business days. Classification designations may be appealed to a higher authority, such as the Warden or ~quivalent. The Detainee Handbook or equivalent for IGSAs explains the classification levels, with the conditions and restrictions applicable to each. o DEFICIENT [8] ACCEPTABLE NA N Y REMARKS 0 The facility has a viable system for detainees to be classified. The detainees are housed appropriately and physically separated from detainees in other categories. The classification of detainees is computer-based and there are adequate procedures to ensure detainees are classified appropriately. [gJ 0 0 (gI 0 0 [gJ 0 0 I8J [] [J [gJ 0 0 0 0 (gI (gI 0 0 (gI 0 0 (gI 0 0 [gJ 0 0 [gJ 0 0 OAT-RISK o ICE detainees do not work at this facility. REPEAT FINDING REMARKS: ICE detainees do not work at this facility. b6,b7c / July 10.2008 AUDITOR'S SIGNATURE I DATE k 'i1- 1------------------ b6,b7c - - - - - - --~----.-- - - - - - - - - - - - - - -- - - - - - -----~-~-- FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE) @2007 Creative Corrections, LLC (Rev. 12/8/07) Page 14 CORRESPONDENCE AND OTHER MAIL POLICY: ALL FACILITIES WILL ENSURE THAT DETAlNEF$ SEND AND RECEIVE CORRESPONDENCE IN A TIMELY MANNER, SUBJECf TO LIMITATIONS REQUlRED FOR THE SAFETY, SECURITY, AND ORDERLYOPERATION OF TIm FACILITY. OTHER MAIL WILLim PERMITTED, SUBJECT TO TIffi SAME LIMITATIONS. EACH FACILITY WILL WIDELY DISTRIBUTE ITS GUIDELINES CONCERNING CORRESPONDENCE AND OTHER MAIL. YES NA REMARKS COMPONENTS No The rules for correspondence and other mail are posted in each housing The rules for correspondence and other mail are provided to or common area, or provided to each detainee via a detainee handbook. l'8:I 0 0 each detainee via detainee handbook. The facility provides key infonnation in languages other than English; In The detainee handbook is in the language(s) spoken by significant numbers of detainees. List any 0 0 English and Spanish. l'8:I exc(')!)tions. Incoming mail is distributed to detainees within 24 hours or 1 business [8] 0 0 day~ after it is received and inspected. Outgoing mail is delivered to the postal service within one business day of its entering the internal mail system (excluding weekends and 0 l'8:I 0 holidays). Staff does not open and inspect incoming general correspondence and other mail (including packages and publications) without the detainee l'8:I 0 0 present unless documented and authorized in writing by the Warden or equivalent for prevailing security reasons. Staff does not read incoming general correspondence without the 0 0 l'8:I Warden's prior written approval. Staff does not inspect incoming special Correspondence for physical contraband or to veritY the "special" status of enclosures without the 0 0 l'8:I detainee present. Staff is prohibited . from reading or copying incoming special l'8:I 0 0 correspondence. Staff is only authorized to inspect outgoing correspondence or other mail without the detainee present when there is reason to believe the item l'8:I 0 0 might present a threat to the facility's secure or orderly operation, endanger the recipient or the public, or might facilitate criminal activity. Correspondence to a politician or to the media is processed as special 0 0 l'8:I correspondence and is not read or copied. The official authorizing the rejection of incoming mail sends written The facility uses canines to notice to the sender and the addressee. inspect incoming mail on a daily basis. The mail room staff l'8:I 0 sends Written notice to the sender and the addressee. The official authorizing censorship or rejection ofoutgoing mail provides 0 l'8:I 0 the detainee with signed written notice. Staff maintains a written record of every item removed from detainee 0 l'8:I 0 mail. The Warden or equivalent monitors staff handling of discovered 0 0 l'8:I contraband and its disposition. Records are accurate and up to date. The procedure for safeguarding cash removed from a detainee protects the detainee from loss of funds and theft. The amount of cash credited to detainee accounts is accurate. Discrepancies are documented and l'8:I 0 0 investigated. Standard procedure includes issuing a receipt to the detainee. Original identity documents (e.g., passports, birth certificates) are immediately removed and forwarded to ICE staff for placement in Al'8:I 0 0 meso 0 FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE) © 2007 Creative Corrections, LLC (Rev. 12/8/07) Page 15 CORRESPONDENCE AND OTHER MAIL .POLICY: ALL FACILITIES WIIL ENSURE THAT DETAINEES SEND AND RECEIVE CORRESPONDENCE IN A TIMELY MANNER, SUBJECT TO LWITATIONSREQUIRED FOR THE SAFETY, SECURITY, ANDORDERLYOPERATION OF 'i'HEFACILITY. OTHERMAlL wllLBE PERMIITED, SUBJECT TO THE SAME LIMITATIONS. EACH FACILITY WILL WIDELY DISTRlDUTE ITS GUIDELINES CONCERNING CORRESPONDENCE AND OTHER MAlL. Staff provides the detainee a copy ofhislher identity document(s) upon [8'J 0 0 request Staff disposes of prohibited items found in detainee mail in accordance [8'J with the "Control and Disposition of Contraband" Standard or the similar 0 0 prevailing policy in IGSAs. Every indigent detainee has the opportunity to mail, at government [8'J expense, reasonable correspondence about a legal matter, in three one 0 0 ounce letters per week and packages deemed necessary by ICE. The facility has a system for detainees to purchase stamps and for mailing [8'J all special correspondence and a minimum of 5 pieces of general 0 0 correspondence })er week. The facility provides writing paper, envelopes, and pencils at no cost to [8'J 0 0 ICE detainees. o DEFICIENT [8J ACCEPTABLE OAT-RISK o REPEAT FINDING REMARKS: The facility has an adequate procedure for detainees to send and receive correspondence in a timely manner. I July 10, 2008 b6,b7c AUDITOR'SSIGNATURE/DATE ~.. '0 . b6,b7c . _ _ _ _ _ _ _--1 FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE) 02007 Creative Corrections, LLC (Rev. 12/8/07) Page 16 DETAINEE HANDBOOK POLICY: EVERY OIC WILL DEVELOP A SITE-SPECIFIC DETAlNEE HANDBOOK TO SERVE AS AN OVERVIEW OF, AND GUIDE TO, THE DETENTION POLICIES, RULES, AND PROCEDURES IN EFFECT AT THE FACILITY. THE HANDBOOK WILL ALSO DESCRIBE THE SERVICES, PROGRAMS, AND' OPPORTUNITIES AVAILABLE THROUGH VARIOUS SOURCES, INCLUDING THE FACILITY, ICE, PRIVATE ORGANIZATIONS, ETC; EVERY DETAINEE WILL RECEIVE A COPY OF THIS HANDBOOK UPON ADMISSION TO THE FACILITY. REMARKS COMPONENTS Y N NA The detainee handbook is written in English and translated into 0 0 ~ Spanish, or into the next most-prevalent Language(s). The handbook is supplemented by the facility orientation video, ~ 0 0 where one is provided. All staffmembers receive a haridbook and training regarding the ~ 0 0 handbook contents. The handbook is revised as necessary and there are procedures in place for immediately communicating any revisions to staff and 0 0 Page 1 ~ detainees. There an annual review of the handbook by a designated 0 0 ~ committee or staff member. The detainee handbook addresses the following issues: Property taken during admission, • Personal Items permitted to be retained by the detainee; and 0 0 page 5. Items issued to inmate, ~ page 6 • Initial issue of clothes, bedding and personal hygiene items. The detainee handbook states in clear language the basic detainee Rules and responsibilities of ~ 0 0 inmates page 2 responsibilities. The handbook clearly outlines the methods for classification of detainees, explains each level, and explains the classification ~ 0 0 Classification, page 6 appeals process. The handbook states when a medical examination will be 0 0 Health care, page 21 ~ conducted. The handbook describes the facility, housing units, dayroorns, inpage 6 ~ 0 0 Classification, dorm activities and special housing units. Recreation. page 12 The handbook describes official count times and count Counts, page 54 procedures; meal times and feeding procedures; procedures for Food Service, page 20 medical or religious diets; smoking policy; clothing exchange ~ 0 0 Tobacco, page 60 schedules; and, if authorized, clothes washing and drying Laundry Services, page 24 procedures, and expected personal hygiene practices. The handbook describe times and procedures for obtaining , disposable razors, and allow~ that detainees attending court will 0 0 Personal hygiene, page 27 18I be afforded the ~rtunity to shave first. The handbook describes barber hours and hair cutting 0 0 Haircuts, page 57 18I restrictions. The handbook describes the telephone policy; debit card procedures; direct and free calls; locations oftelephones; policy 18I 0 0 Telephone, page 17 . when telephone demand is high; .and policy and procedures for . emergency~hone calls. The handbook addresses religious programming. 0 ~ 0 Religious Services, page 25 The handbook states times and procedures for commissary or 18I 0 0 COII1lllissary, page 16 vending machine usage, where available. The handbook describes the detainee volun!<uy work program. . [J [ ] Work detail inmates. page 55 t8l The handbook describes the library location and hours of 18I 0 0 Law library, page 19 operation and law lib@IYprocedures and schedules. The handbook describes attorney and regular visitation hours, 18I 0 0 Visitation, page 13 . policies, and procedures. [] The handbook describes the facility contraband policy. Searches, page 55 [J t8l FOR OFFICIAL USE ONL i (LAW ENFORCEMENT SENSITIVE) (> 2007 Creative Corrections, LLC (Rev. 12/8/07) Page 17 DETAINEE HANDBOOK POLICY: EVERY OIC WllL DEVELOP A SITE-SPECIFIC DETAINEE HANDBOOK TO SERVE AS AN OVERVillW OF, AND GUIDE TO, TIlE DETENTION POLICIES, RULES, AND PROCEDURES IN EFFECT AT mE FACILITY. THE HANPBooK WILL ALSO DESCRIBE THE SERVICES, PROGRAMS, AND OPPORTUNITIES AVAILABLE THROUGH VARIOUS SOURCES, INCLUDING THE FACILITY, ICE, PRIVATE ORGANIZATIONS, ETC. EVERY DETAINEE WILL RECEIVE A COpy OF THIS HANDBOOK UPON ADMISSION TO TIlE FACILITY. . _._.-- . Y N NA REMARKS COMPONENTS The handbook describes the facility visiting hours and schedule, ~ 0 0 Visitation, page 13 and visiting rules and regulations. The handbook describes the correspondence policy and IZI 0 0 Mail, page 8 procedures. The handbook describes the detainee disciplinary policy and procedures, including: • Prohibited acts and severity scale sanctions; IZI 0 0 Disciplinary procedure, page 30 • Time limits in the Disciplinary Process; and • Summary of the Disciplinary Process. Grievance procedures, page 29. The grievance section of the handbook explains all steps in the grievance process - Including: Staff/detainee availability to help • Informal (if used) and formal grievance procedures; during the grievance process is not addressed The appeals process; • In CDF facilities: procedures for filing an appeal of a • Guarantee against staff retaliation grievance with ICE. for filing/pursuing a grievance is • Staff/detainee availability to help during the grievance not addressed 0 IZI 0 process. • Guarantee against staff retaliation for filing/pursuing a How to file a complaint about grievance. officer misconduct with the How to file a complaint about officer misconduct with • Department of Homeland the Department of Homeland Security. Security is not addressed ,- ~ The detainee handbook describes the medical sick call procedures for general population and segregation. The handbook describes the facility recreation policy including: • Outdoor recreation hours. • Indoor recreation hours. The handbook describes the detainee dress code for daily living; and work assigrunents. The handbook specifies the rights and responsibilities of all detainees. o DEFICIENT I2SI ACCEPTABLE ~ 0 0 Health care, page 21 IZI 0 0 Recreation, page 12 r8l 0 0 Personal hygiene, page 27 ~ 0 0 Rules and responsibilities, page 2 OAT-RISK o REPEAT FINDING REMARKS: , , , Staff/detainee availability to help during the grievance process, a guarantee against staff retaliation for filing/pursuing a grievance, and procedures for filing a complaint about officer misconduct with the Department of Homeland Security are not addressed. b6,b7c 1 July 10, 2008 AUDITOR'S SIGNATURE I DATE ~ 0~ ~ b6,b7c ~ trr fNl 'r--------:------mrR OIT!F'VFlrl C'l.IA[1["U SEr:fruONL Y (LA W ENFORCEMENT SENSITIVE) 02007 Creative Corrections, LLC (Rev. 12/8/07) Page 18 FOOD SERVICE POLICY: EVERY FAClLITYWILL PROVIDE DETAlNEES lNITSCAREWlTHNUTRITIOUS AND APPETlZlNG MEALS, PREPARED IN ACCORDANCEWlTH THE HIGHEST SANITARY STANDARDS. NA REMARKS COMPONENTS Y N Food Service is under the direct The food service program is under the direct supervISIon of a supervision of Appleton, professionallY trained and certified food service administrator. Bresed, and Lawrence CABL) Responsibilities of cooks and cook foremen are in writing. The Food Management staff of Baton Service Administrator (FSA) detennines the responsibilities of the Food Rouge, LA. The staff consists Service Staff. 0 tzJ 0 ofa Food Administrator, two Assistants, five cooks, one sanitation supervisor, and forty detainee workers. The Cook Supervisor is on duty on days when the FSA is off duty and tzJ 0 0 vice versa. The FSA provides food service employees with training that specifically addresses detainee-related issues. .. • In ICE Facilities this includes a review of the ICE "Food Service" standard Knife cabinets close with an approved locking device, and the on-duty cook foreman maintains control of the key that locks the device. All knives not in a secure cutting room are physically secured to the workstation and staff directly supervises detainees using knives at these workstations. Staff monitors the condition of knives and dining utensils. Il?J 0 0 jgj 0 0 jgj 0 0 ot b2High When necessary, special procedures govern the handling offood items that pose a security threat. Operating procedures include daily searches (shakedowns) of detainee work areas. The FSA monitors staff implementation of the facility's population counts procedures. Staff is trained in count procedures. The detainees assigned to the food service department look neat and clean. Their clothing and grooming comply with the "Food Service" standard. The FSA annually reviews detainee-volunteer job descriptions to ensure they are accurate and llP-to-date. The Cook Foreman or equivalent instructs newly assigned detainee workers in the rules and procedures of the food service department. During orientation and training session(s), the CS explains and demonstrates: • Safe work practices and methods; • . Safety features of individual products/pieces ofequipment; and • Training covers the safe handling ofhazardous material[s] the detainees are likel~ to encounter in their work. The Cook Supervisor documents all training in individual detainee detention meso jgj 0 0 Il?J 0 0 18J 0 0 jgj 0 0 jgj 0 0 18J 0 0 tzJ 0 0 18J 0 0 Daily shakedowns of all food service work areas are being conducted. The shift commander checks the area daily prior to the detainees being released. FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE) 10 2007 Creative Corrections, LLC (Rev. 12/8/07) Page 19 FOOD SERVICE POLICY: EVERY FACILITY WILL PROVIDE DETAINEES IN ITS CARE WITH NUTRITIOUS AND APPETIZING MEALs, PREPARED IN ACCORDANCE WITH THE HIGHEST SANITARY STANDARDS. COMPONENTS Y N NA REMARKS Detainees at CDFs are paid in accordance with the "Voluntary Work Program" standard. Detainee workers at IGSAs are subject to local and state rules and regulations regarding detainee pay. Detainees are served at least two hot meals every day. No more than 14 hours elapse between the last meal served and the first meal of the following day. For cafeteria style operations, a transparent "sneeze guard" protects both the serving line and salad bar line. ~ D D ~ D D D D ~ The facility has a standard 35-day menu cycle. IGSAs use a 35 day or similar system for rotating meals. The FSA or facility considers the ethnic diversity of the facility's detainee population when developing menu cycles (Provide examples). A registered dietitian conducts a complete nutritional analysis of every master-cycle menu planned. ~ D D ~ D D ~ D D The FSA has established procedures to ensure that items on the mastercycle menu are prepared and presented according to approved recipes. The Cook Foreman has the al/thorityto change menu items ifnecessary. • If yes, documenting each substitution, along with its justification • With copy to FSA All staff and volunteers know and adhere to written "food preparation" procedures. Detainees whose religious beliefs require the adherence to particular religious dietary laws are referred to the Chaplain or FSA. A common-fare menu available to detainees whose dietary requirements cannot be met on the main line. • Changes to the planned common-fare menu can be made atthe facility level; • Hot entrees are offered three times a week; • The common-fare menus satisfy nutritional recommended daily allowances (RDAs); • Staff routinely providehoUvater for in~verages and foods; Common-fare meals are served with: 0 • Disposable plates and utensils . • Reusable plates and utensils . • Staff use separate cutting boards, knives, spoons, scoops, etc., to prepare the common-fare diet items. A supervisor at the command level must approve a detainee's removal from the Common-Fare Program. The Warden, in conjunction with the chaplain and/or local religious leaders, provides the FSA a schedule of the ceretnonial meals for the following calendar year. ~ D D ~ D D ~ D D ~ D D 0 ~ D ~ D D ~ D D This facility does not have a cafeteria style operation other than the Officers' Dining Room. The facility has a 28-day menu cycle. A registered dietitian conducts a nutritional analysis of the master cycle menu. There is no common-fare menu available to detainees. All religious diet requests are referred to the chaplain for approval. Facility offers a pork free menu and lacto-ovo vegetarian for religious diets. There are currently fifteen detainees on an alternate vegetarian religious diet. The chaplain provides the FSA with a list of all ceremonial meals. I----------------__------------------------------------------------~ FOR OFFICIAL USE ONLY (LA W ENFORCEMENT SENSITIVE) 10 2007 Creative Corrections, LLC (Rev. 12/8/07) Page 20 FOOD SERVICE POLICY: EVERY FACILITY WILL PROVIDE DETAINEES IN ITS CAREWITIINUTRITIOUS AND APPETIZING MEALS, PREPARED IN ACCORDANCE WITH THE HIGHEST SANITARY STANDARDS. -y COMPONENTS REMARKS N NA The common-fare program accommodates detainees abstaining from particular foods or fasting for religious purposes at prescribed times of the year. • Muslims fasting during Ramadan receive their meals after sundown. • Jews who observe Passover but do not participate in the Common-Fate Program receive the same Kosher-for- Passover meals as those who do participate. • Main-line offerings include one meatless meal (lunch or dinner) on Ash Wednesday and Fridays during Lent. The food service program addresses medical diets. Satellite-feeding programs follow guidelines for proper sanitation. Hot and cold foods are maintained at the prescribed, "safe" temperature(s) while being served. IZI Standard operating procedures include weekly inspections of all food service areas, including dining and food-preparation areas and equipment. • Who conducts the inspections? Equipment is inspected for compliance with health and safety codes and regu!ations. • When was the most recent inspection? • Which agency conducted the inspection? Reports of discrepancies are forwarded to the Warden or designated department head, and corrective action is scheduled and completed. D The Food Service Department offers ten different medical diets and currently has 214 detainees on prescribed medical diets. IZI D D IZI D 0 IZI All meals are provided in nutritionally adequate portions. Food is not used to punish or reward detainees based upon behavior. The food service staff instructs detainee volunteers on: • Personal cleanliness and hygiene; • Sanitary techniques for preparing, storing, and serving food; and • The sanitary operation, care, and maintenance of equipment. Everyone working in the food service department complies with food safety and sanitation requirements. D There is no common fare program available; however, accommodations are made to meet the detainees' religious needs at prescribed times of the year. D 0 D _l8i [] 0 1] IZI D 0 IZI IZI D 0 IZI 0 0 IZI D 0 IZI D 0 Standard procedure includes checking and documenting temperatures of all dishwashing machines after each meal. IZI D 0 On site observation of two meals indicates foods are maintained at prescribed safe temperatures and served within one hour of tray make-up. On site observation during the review confmned that all food service staff and volunteer workers were in compliance with food safety and sanitation requirements. Facility was inspected by the Georgia Department of Human ResourceS in May 2008. A review of two months logs and onsite observation indicates that dish machine temperatures are being checked during each meal. FOR OFFICIAL USE ONL Y (LAW ENFORCEMENT SENSITIVE) © 2007 Creative Corrections, LLC (Rev. 12/8/07) Page 21 FO.OD SERVICE POLICY: EVERY FACILITY Wilt PROVIDE DETAINEES IN ITS CARE WITH NUTRITIOUS AND APPETlZlNG MEALS, PREPARED IN ACCORDANCE WITH .. THE HIGHEST SANITARY STANDARDS. COMPONENTS Y REMARKS N NA Staff documents the results of every refrigerator/freezer temperature check. The cleaning schedule for each food service area is conspicuously posted. Procedures include inspecting all incoming food shipments for damage, contamination, and pest infestation. Storage areas are locked when not in use. [8J ACCEPTABLE o DEFICIENT A review of two months of temperature check logs indicates that temperatures are being checked and logged three times per day. Temperatures where within food service guidelines during the review. lZl 0 0 lZl 0 0 lZl lZl 0 0 0 0 OAT-RISK o REPEAT FINDING REMARKS: There is no common-fare menu available to detainees. The facility does offer a pork free menu and a lacto-ovo vegetarian menu for religious diets. b6,b7c /July 10, 2008 AUDITOR'SSIGNATURE/DATE 'k 0- b6,b7c FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE) © 2007 Creative Corrections, LLC (Rev. 12/8/07) Page 22 FUNDS AND PERSONAL PROPERTY POLICY: All FACILITIES WILL IMPLEMENT PROCEDURES TO CONTROL AND SAFEGUARD DETAINEES' PERSONAL .. PROPERlY. PROCEDURES WlLL PROYIDE'FOR THE SECURE STORAGE OF FUNDS, VALUABLEs, BAGGAGE AND OTHER PERSONAL PROPERlY; THE DOCUMENTATION AND RECEIPTING OF SURRENDERED PROPERlY; AND THE INITIAL AND REGULARLY SCHEDULED INVENTORYING OF ALL FUNDS, VALUABLES, AND 01HER PROPERTY. o STANDARD NA: (lGSA ONLy) CHECK TIDS BOX IF ALL ICE DETAINEE FUNDS, VALUABLES AND PROPERTY ARE HANDLED ONLY BY THE ICE FIELD OFFICE OR SUB-OFFICE lNCONTROL OF THE DETAINEE CASE. NA REMARKS COMPONENTS YES No Chatham County Detention Detainee funds and valuables are properly separated, stored, and are Center (CCDC) Policy 04-20-01 accessible only by designated supervisor(s). Services, Inmate 0 Institutional ~ 0 Personal Property insures that detainee funds and valuables are properly separated and stored. The facility will not accept Detainees' large valuables are secured in a location accessible to designated supervisor(s) or processing staff only. ~ 0 0 excess property or large valuables Staff itemizes the baggage and personal property of arriving detainees (including funds and valuables). For IGSAs and CDFs, using a personal ~ 0 0 ~roperty inventory form that meets the ICE standard? cg] [1 [1 Staff forwards an arriving detainee's medication to the medical staff. Audits of baggage and non-valuable property occur each quarter and CCDC Post Orders or Policy did audits are logged and verified. not require a quarterly audit of [2SJ 0 baggage and non-valuable 0 property. Policy was changed to meet ICE Detention Standards. Two officers are present during the processing of detainee funds and Two officers are not present; valuables during in-processing to the facility. Both officers verifY funds however, funds. and property are and valuables. verified in the presence of the transporting officer and the 0 I8J 0 funds are verified by the cashier. Detainees sign and receive a copy of the Inmate Property Received Form . Staff searches arriving detainees and their personal property for 0 I8J 0 contraband. Staffprocedures follow written policy for returning forgotten property to I8J 0 0 detainees. Property discrepancies are immediately reported to the COEO or Chiefof I8J 0 0 Security. FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE) 02007 Creative Corrections, LLC (Rev. 12/8/07) Page 23 FUNDS AND PERSONAL PROPERTY POLICY: ALL FACILITIES WILL IMPLEMENT PROCEDURES TO CONTROL AND SAFEGUARD DETAINEES' PERSONAL PROPERTY. PROCEDURES WILL PROVIDE FOR THE SECURE STORAGE OF FUNDS, VALUABLES, BAC',oAGE AND OTHER PERSONAL PROPER~Y; TIIE.DOCU},,!ENTATIO~ AND RECEIPTING OF SURRENDERED PROPERTY; AND THE INITIAL AND REGULAIU.y SCHEDULED INVENTORYING OF ALL FUNDS, VALUABLES, AND OTHER PROPERTY. o STANDARD NA: (IGSA ONLY) CHECK THIS BOX IF ALL ICE DETAINEE FUNDS, VALUABLES AND PROPERTY ARE HANDLED ONLY BY THE ICE FIELD OFFICE OR Sus-OFFICE IN CONTROL OF THE DETAINEE CASE. Staff follows written procedures when returning property to detainees. CDF/IGSA facility procedures for handling detainee property claims are similar with the ICE standard. The facility attempts to notifY an out-processed detainee that he/she left property in the facility: • By sending written notice to the detainee's last known address; • Via certified mail; and • The notice state that the detainee has 30 days in which to claim the property, after which it will be considered abandoned. The facility disposes of abandoned property in accordance with written procedures. • If a CDFIIGSA facility, written procedure requires the prompt forwarding of abandoned property to ICE. ~ ACCEPTABLE I:8J o o o o o o o o o o DEFICIENT CCDC Policy did not contain written procedures for returning property to detainees. The InmatelDetainee handbook states that detainees must take their property or make arrangements to have 1t picked up or shipped. Ifafter forty-five days the property has not been picked up the property will be destroyed or donated. Policy was changed to meet ICE Detention Standards. Policy was changed to contact ICE Field Office. Facility policy or post orders did not outline procedures for notification of an out-processed detainee via certified mail that he/she left property in the facility. Policy was changed to contact ICE Field Office. There is no procedure for forwarding abandoned property to ICE. Policy does not address the procedure for disposing of abandoned property. Policy was changed to contact ICE Field Office. REPEAT FINDING REMARKS . . . . . Chatham County Detention Center (CCDC) Policy 04-20-0 I, Institutional Services, Inmate Personal Property, was changed during the review to comply with ICE Detention Standards. The change requires staff contact the ICE Field Office with any problems that arise. Facility management staff should continue to monitor implementation of this policy and procedure change. b6,b7c July 10, 2008 AUDITOR'S SIGNATURE I DATE ~ 1·' b6,b7c FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE) 02007 Creative Corrections, LLC (Rev, 12/8/07) Page 24 DETAINEE GRIEVANCE PROCEDURES POLICY: EVERY FACILITY WILL DEVELOP AND IMPLEMENT STANDARD OPERATING PROCEDURES (SOPS) FOR ADDRESSING DETAINEE GRIEVANCES IN TIMELY FASHION. EACH STEP IN THE PROCESS WILL OCCUR WITHIN THE PRESCRlBED TIME FRAME. AMONG OTHER THINGS, A GRIEVANCE WILL BE PR,OCESSED, INV}:}STIGATED. AND DECIDED (SUBJEcT.TO APPEAL)'IN ACCORDANCE WITH THE SOPS; A GRIEVANCE COMMrnE wiLL CONVENE AS PROVIDED IN THE SOPS. STANDARD PROCEDURE WILL lNCLUDE PROVIDING THE DETAlNEE WITH AWRITTEN RESPONSE TO ANY FORMALGRIEVANCE, WHICH WILL lNCLUDE THE BASIS FOR THE DECISION. THE FACILITY \\IILLALSO ESTABLISH STANDARD. PROCEDURES FOR HANDLING EMERGENCY GRIEVANCES. ALL GRIEVANCES WlLL RECEIVE SUPERVISORY REVffiW. REpRISAL AOAINSTTHE FILER OF AORIEVANCE WILL NOT BE TOLERATED. Y N NA REMARI<S COMPONENTS Written procedures provide for the infonnal resolution of oral grievances (Not mandatory). 3/19/08 Grievance Procedures, 0 section A 18l 0 If yes, the detainee has up to five days within which to make • his/her concern known to a member of the staff. A detainee's right to seek help Detainees have access to the grievance committee (or equivalent in from other detainees or facility IGSA), using fonnal procedures. staff when preparing a grievance • Detainees may seek help from other detainees or facility staff is not addressed. when preparing a grievance. Illiterate, disabled, or non-English-speaking detainees receive 0 ~ 0 • Special assistance for illiterate, special assistance when necessary. disabled, or non-English-speaking detainees is not addressed. Every member of the staff knows how to identifY emergency grievances, including the procedures for expediting them. There are documented or substantiated cases of staff harassing, disciplining, penalizing, or otherwise retaliating against a detainee who lodged a complaint: • If yes explain. Procedures include maintaining a Detainee Grievance Log. • If not, an alternative "acceptable record keeping system is maintained. • "Nuisance complaints" are identified in the records. • For quality control purposes, staff document nuisance complaints received but not filed. Staff is required to forward any grievance that includes officer misconduct to a higher official or, in a CDF/IGSA facility, to ICE. o [8J ACCEPTABLE DEFICIENT 18l 0 0 0 18l 0 18l 0 0 18l 0 0 OAT-RISK 3/19/08 Grievance Procedures, II A2 No cases of staff harassing, disciplining, or otherwise retaliating against detainees for filing grievances were reported. o REPEAT FINDING REMARKS: A detainee's right to seek help from other detainees or facility staff when preparing a grievance is not addressed. " Special assistance for illiterate, disabled, or non-English-speaking detainees is not addressed. b6,b7c AUDITOR'S 1July 10. 2008 NATURE 1DATE ~- /~. b6,b7c FOR OFFICIAL USE ONLY (LA W ENFORCEMENT SENSITIVE) © 2007 Creative Corrections, LLC (Rev. 12/8/07) Page2S ISSUANCE AND EXCHANGE OF CLOTHING, BEDDING, AND TOWELS POLICY: ICE REQUIRES THAT ALL FACILITIES HOUSING ICE DETAlNEES PROVIDE CLEAN CLOTHlNG, BEDDING, LINENS AND TOWElS TO EVERY ICEDETAlNEE UPON ARRIVAL. FURTHER, FACILITIES SHALL PROVIDE ICE DETAlNEES WITH REGULAR EXCHANGES OF CLOTHING, LINENS, AND TOWELS FOR AS LONG AS THEY REMAIN IN DETENTION. .... No. REMARKS NA YES COMPONENTS The facility has a policy and procedure for the regular issuance and 4123/04 Clothing and Bedding exchange of clothing, bedding, linens, and towels. 0 t8I 0 Supplies The supply of these items exceeds the minimum required for the • number of detainees. All new detainees are issued clean, temperature-appropriate, presentable clothing during in-processing. Detainees receive: • One uniform shirt and one pair of uniform pants, or one Socks and underwear are not j).lmpsuit; t8I 0 0 issued to detainees. • One pair of socks; • One pair of underwear (Daily change); and • One pair of facility-issued footwear. Additional clothing is available for changing weather conditions, or as t8I 0 0 seasonallY aJlllfopriate. New detainees are issued clean bedding, linens, and towels. They receive at a minimum: • One mattress; • One blanket; • Two sheets; \Xl 0 0 • One pillowcase; • One towel; and • Additional blankets are issued based on local weather conditions. Detainees assigned to special work areas are clothed in accordance with \Xl 0 0 4123/04 II A 10 the requirements of the job. Detainees are provided clean clothing, linen and towels. Socks and undergarments are • Socks and undergarments - exchanged daily. washed weekly. • Outer garments - twice weekly. [8] 0 0 • Sheets - weekly. Outer garments are washed • Towels - weekly. weekly. • Pillowcases - weekly. Food service detainee volunteer workers are permitted to exchange outer food services supervisor [8] 0 0 The garments daily. indicated this was allowed. Volunteer detainee workers are permitted to exchange outer garments [8] 0 0 more frequently. , o DEFICIENT [8J ACCEPTABLE OAT-RISK o REPEAT FINDING REMARKS: Socks and underwear are not issued to detainees Socks and undergarments are washed weekly instead of daily Outer garments are washed weekly instead of twice weekly b6,b7c / July 10. 2008 NATURE/DATE ~l_ U b6,b7c - FOR OFFICIAL USE ONLY (LA W ENFORCEMENT SENSITIVE) CO 2007 Creative Corrections, LLC (Rev. 12/8/07) Page 26 MARRIAGE REQUESTS POLICY:· ALLDETAJNEE MARR1ACJE REQUEsTS WILL RECEIVE CASE-BY-CASE CONSIDERATION FROMICE MANAGEMENT. . NA REMARKS Y N COMPONENTS The Field Office considers detainee marriage requests on a case-by-case basis. [8J The Field Office Director reviews every marriage request rejected by a Warden/OlC or IOSA. Rejections are documented. It is standard practice to require a written request for pe_rmission to marry. The written request includes a signed statement or comparable documentation from the intended spouse, confirming marital intent. 0 0 [8J 0 0 J81 1J [] [8J 0 0 [8J 0 0 [8J 0 0 0 0 [8J The Warden/OlC provides a written copy of his/her decision to the detainee and his/her legal representative. When permission is denied, the Warden/OlC states the basis for his/her decision. The Warden/OlC provides the detainee with a place and time to make wedding arrangements. t8l ACCEPTABLE DOEFICIENT D At·RISK The Atlanta Field Office will consider detainee marriage request on a case-by-case basis. Facility does not allow marriages per the facility director. Requests for marriage will be referred to the FOD There is not a facility policy that requires a signed statement from the intended spouse, confmning marital intent. Policy was changed to contact the ICE Field Office. There is no policy or procedure in place for marriage request therefore notifications are not made to the detainee's legal representative. Policy was changed to contact the Atlanta Field Office. There is no policy that requires the Warden/OIC to state the basis for his decision on marriage request. Policy was changed to contact ICE. The Jail Administrator does not provide a place and time to make wedding arrangements. Interview with supervisory staff reveals that any request for marriage would be denied. This facility discourages marriages and detainees would be . transferred from this facility. ICE would be contacted to make the decision for transfer. D REPEAT FINDING REMARKS: The facility does not have a policy or procedure that addresses marriage requests. Policy, 03-19-02, Inmate Rights, Access to Programs and Services, was changed during the review to forward all detainees request for marriage to the appropriate federal authorities. b6,b7c I July 10, 2008 NATURE/DATE L~ ~ ~"- b6,b7c FOR OFFICIAL USE ONL Y (LAW ENFORCEMENT SENSITIVE) CO 2007 Creative Corrections, LLC (Rev. 1218/07) Page 27 NON-MEDICAL EMERGENCY ESCORTED TRIPS POPc:~:,THE I¥MIGRATIO.N ~ CUSTOMS Em-ORCEMENT(lCE) MAY ,PROVIDE DETAINEES WITH STAFF-ESCORTED TRIPS'INTOTHE COMMUNITY FOR THE PURPOSE OF VISITING CRrI'ICALLYILL MEMBERS OF THE DETAINEE'S IMMEDIATE FAMILY, ORFORATIENDING FUNERALS. [8j STANDARD N/A: CHECK TIDS BOX IF ALL ICE NON-MEDICAL EMERGENCY ESCORTED TRIPS ARE HANDLED ONLY BY THE ICE FIELD OFFICE OR SUS-OFFICE IN CONTROL OF THE DETAINEE CASE. COMPONENTS YES No NA REMARKS The Field Office Director considers and approves, on a case-by-case basis, trips to an immediate family member's: 0 0 0 • Funeral; or • Deathbed The facility recognizes mother, father, brother, sister, spouse, child, step0 0 0 parent and foster parent as "immediate family". The !GSA facility notifies ICE of all detainee requests for non-medical 0 0 0 escorts. The detainee's Deportation Officer reviews the file before forwarding a detainee's request, with recommendation, to the approving official. Each 0 0 0 recommendation addresses the individual's suitability for travel; e.g., the kind of supervision required. [] Each escort includes at least two officers. Escorting officers report unexpected situations to the originating facility as a matter of procedure, and the ranking supervisor on duty has the 0 0 0 authority to issue instructions for completion of the trip. Escorting officers have the discretion to increase or decreaSe minimum restraints in accordance with written procedures and classification level of 0 0 0 the detainee. Escort officers are precluded from accepting gifts/gratuities from a 0 0 0 detainee or detainee's relative or friend for any reason. Escort officers ensure that detainees: • Conduct themselves in a manner that does not bring discredit to the ICE; • Do not violate federal, state, or local laws; 0 0 • Do not purchase, possess, use, consume, or administer narcotics, 0 other drugs, or intoxicants; • Make no unauthorized phone calls; and • Know they are subject to search, urinalysis, breathalyzer, or comparable test upon return. Standard procedure requires the immediate return to the facility of any 0 0 0 detainee who violates trip rules. Il o o ACCEPTABLE DEFICIENT OAT-RISK [l o REPEAT FINDING REMARKS: All ICE non-medical emergency escorted trips are handled only by the ICE sub-office in control ofthe detainee case. / July 10. 2008 b6,b7c AUDITOR'S SIGNATURE I DATE -~ "" r b6,b7c FOR OFFICIAL USE ONLY (LA W ENFORCEMENT SENSITIVE) © 2007 Creative Corrections, LLC (Rev. 12/8/07) Page 28 RECREATION POLICY: IT IS ICE POLICY TO PROVIDE ACCESS TO RECREATIONAL PROGRAMS AND ACTNITrnS TO ALL ICE DETAINEES, TO THE EXTENT POSSIDLE, UNDER CONDmONS OF SECURITY AND SUPERVISION THAT PROTECT THEIR SAFETY AND WELFARE. y COMPONENTS NA N REMARKS Chatham County Detention· The facility has a recreation program and facility. Center (CCDC) Policy 5-29-01 Inmate Programs, Recreation, Activities, Equipment, and 0 Facilities, allows all detainees in IZI 0 general housfng units accessibility to recreational opportunities and equipment at least one hour per day. A recreational specialist (for facilities with more than 350 detainees) tailors Three recreational specialists IZI 0 0 are assigned for Units 5 and 6. the program activities and offerings to the detainee population. Regular maintenance keeps recreational facilities and equipment in good IZI 0 0 condition. There are no detainee recreation The recreational specialist or trained equivalent supervises detainee [8J 0 0 recreation workers. workers. The recreational specialist or trainee equivalent oversees recreation The recreational specialist prograrris for special housing units (SHU) and special-needs detainees. oversees recreation programs for special housing units (SHU) and special-needs detainees in Units [8J 0 0 5 and 6. Detention Deputies assigned to the living units supervise recreation in Unit 2 SHU. Dayrooms offer sedentary activities e.g., board games cards television. IZI [8J Outside activities are restricted to limited-contact sports. Each detainee has the opportunity to participate in daily recreation. IZI 0 Detainees have access to recreation activities outside the housing units for All units other than Unit 6 are at least one hour daily, 5 days a week. receiving at least one hour of recreation a minimum of 5 days [8J 0 per week. Unit 6 receives 0 recreation 4 days per week for one hour and fifteen minutes. Staff checks all items for damage and condition when equipment is [8J 0 0 retumed. Staff conducts searches of recreation areas before and after use. >< All recreation areas under constant staff supervision. Supervising staff is equipped with radios. >< The facility provides detainees in the SHU at least one hour of outdoor Detainees in the SHU do not receive at least one hour of recreation time daily, five times per week. [8J 0 0 outdoor recreation time at least five times.per week. Detainees in disciplinary/administrative segregation receive a written IZI 0 0 explanation when a ~anel revokes hislher recreation privileges. [8J Special programs or religious activities are available to detainees. Volunteers are required to sign a waiver ofliability before entering a secure [8J 0 0 portion of the facility where detainees are present. [8J Visitors, relatives or friends are not allowed to serve as volunteers. !8l1f outdoor recreation is offered, check this bOL No further information is required when outdoor recreation is offered. FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE) © 2007 Creative Corrections, LLC (Rev. 12/8/07) Page 29 RECREATION POllCY: IT IS ICE POLICY TO PROVIDE ACCESS TO RECREATIONAL PROGRAMS AND ACTIVITIES TO ALL ICE DETAINEES, TO THE EXTENT POSSmLE, UNDER CONDmONS OF SECURITY AND SUPERVISION THAT PROTECf THEIR SAFETY AND WELFARE. If the facility has no outside recreation, are detainees considered for transfer after six months? • If yes, written procedures ensure timely review of all eligible detainees. Case officers make written transfer recommendations about every sixmonth detainee to the OlC. The OIC documents all detainee-transfer decisions, whether yes or no. The detainee's written decision for or against an offered transfer documented in hislher A-file. Staff notifies the detainee's legal representative of hislher decision to accept/decline a transfer. If no recreation is available, the ICE Districts routinely review transfer eligibility for all detainees after 60 days. The A-file of every detainee who is held more than 60 days without access to recreation contains either a transfer-waiver signed by the detainee, or the OlC's written detennination of the detainee's ineligibility for transfer. The detainee's legal representative is notified of the detainee'S/OIC's decision. o l3J ACCEPTABLE DEFICIENT 0 0 0 0 0 .0 [] [] [] 0 0 0 0 0 0 0 0 0 D 0 0 0 D 0 OAT-RISK o REPEAT FINDING REMARKS: Detainees in the SHU do not receive at least one hour of outdoor recreation time at least five times per week. 1 July 10,2008 b6,b7c AUDITOR'SSIGNATURE/DATE L~ .... -- ~ b6,b7c USE ONL Y (LAW ENFORCEMENT SENSITIVE) © 2007 Creative Corrections, LLC (Rev. 12/8/07) Page 30 RELIGIOUS PRACTICES POLICY: FACILITIES WILL PROVIDE ICE DETAINEES OF ALL FAITHS WITH REASONABLE AND EQUrrABLE OPPORTUNITIES TO PARTICIPATE IN THE PRACFICES OF THEIR FAITH, LIMITED ONLY BY THE CONSTRAlN'rS OF . . SAFETY, SECUruTY, THE ORDERLY OPERATIONS OF THE FACILITY AND BUDGETARY CONSIDERATIONS. REMARKS COMPONENTS NA Y N Chatham County Detention Detainees are allowed to engage in religfous services. Center (CCDC) Policy 5-32-01 Inmate Programs, Religious Programs, allows detainees unrestricted rights to practice 181 0 0 their religious beliefs. Detainees can exercise their belief in any manner that does not cause a threat to the safety, security or the good order of the facility. Space is available for detainees to conduct religious services. [J [J ~ The facility allows detainees to observe the major "holy days" of their religious faith. 181 0 0 • List any exceptions. The facility accommodates recognized holy-day observances by: • Providing special meals, consistent with dietary restrictions; 0 IZI 0 • Honoring fasting requirements; • Facilitating religious services; and • Allowing activity restrictions. Each detainee is allowed religious items in hlslher immediate possession. Detainees may possess one IZI 0 0 acceptable religious medallion/symbol. Volunteer's credentials are checked and verified before allowing The facility provides two full participation in detainee programs. Chaplains and over 100 IZI 0 0 time volunteers from the Coastal Ministries. Members offaiths not represented by clergy may c.onduct their own services IZl 0 0 within security allowances. Detainees in the Special Management Unit are allowed to participate in religious practices unless otherwise documented for the safety and security IZl 0 0 of the facility. o DEFICIENT I:8J ACCEPTABLE OAT-RISK o REPEAT FINDING REMARKS: Chatham County Detention Center (CCDC) Policy 5-32-01 Inmate Programs, Religious Programs, allows detainees unrestricted rights to practice their religious beliefs. Detainees can exercise their belief in any manner that does not cause a threat to the safety, security, or the good order of the facility. 1 July 10, 2Q08 b6,b7c AUDITOR'SSJGNATURE/DATE lL....... t- b6,b7c FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE) © 2007 Creative Corrections, LLC (Rev. 1218/07) Page 31 ----------_._ ... - .. VOLUNTARY WORK PROGRAM POLICY: IN EVERY FACILITY OFFERING AVOLUNTARY WORK PROGRAM, ICE DETAINEES WILL HAVB THE OPPORTUNITY TO WORK AND EARN MONEYBYPARTICIPATING~ WHILENOTLEGALLYREQUIRED,ICEAFFORDSDETAINEEWORKERSBASICOCCUPATIONALSAFETY AND HEALTH . ADMINISTRATION (OSHA) PROTECTIONS. [8J CHECK HERE iF ICE DETAINEES ARE NOTAUTRORIZED TO WORK AT THE IGSA FACILITY. MARKNAONFoRMG-324A,PAGE3 AND MOVE TO NEXT SECTION. REMARKS COMl'ONENTS NA Y N Does the facility have a voluntary work program? 0 0 0 • Do ICE detainees participate? [] [] Detainee housekeeping meets neatness and cleanliness standards. [J Detainees have the opportunity to participate in special details, however, 0 0 0 are never allowed to work outside the secure perimeter. Written procedures govern selection of detainees for the Voluntary Work 0 0 0 Program. Where possible, physically and mentally challenged detainees participate 0 0 0 in the program. The facility complies with work-hour requirements for detainees, not exceeding: 0 0 0 • Eight hours a day and Forty hours a week. [] [] [] Detainee volunteers generally work according to fixed schedule. If a detainee is removed from a work detail, staff places the written 0 0 0 justification for the action in the detainee's detention file. Staff, in accordance with written procedure, ensures that detainee volunteers understand their responsibilities as workers before they join 0 0 D the work program. The voluntary work program meets: 0 0 D • OSHA NFPA ACA standards Medical staff screen and fonnally certify detainee food service volunteers. 0 0 0 • Before the assignment begins; and • As a matter of written procedure [] [] Detainees receive safety equipment! training sufficient for the assignment [J Proper Qrocedure is fonowed when an ICE detainee is injured on thejob. [J 0 o DEFICIENT !ZJ ACCEPTABLE· Jl OAT-RISK o REPEAT FINDING REMARKS ICE Detainees are not authorized to work at the Chatham County Detention Center. b6,b7c / July 10,2008 GNATURE/DATE l_ 1~\. b6,b7c . - FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE) 02007 Creative Corrections, LLC (Rev. 12/8/07) Page 32 .--...-- .... ------ SECTION ID. HEALTH SERVICES STANDARDS FOR OFFICIAL USE ONL Y (LAW ENFORCEMENT SENSITIVE) 10 2007 Creative Corrections, LLC (Rev. 12/8/07) Page 33 HUNGER STRIKES POLICY: ALL FACILITIES WILL FOLLOW STANDARD GUIDELlNES FOR THE MEDICAL AND ADMINISTRATNE MANAGEMENT OF ICE DETAINEES ENGAGING IN HUNGER STRIKES. By MONITORING OF THE HEALTH AND WELFARE OF THE lNDIVIDUALDETAINEES, FACILITIES WILL STRIVE TO SUSTAIN THEIR LIVES. Y N NA 0 [8J 0 CDFs and IGSAs immediately report a hunger strike to the ICE. [8J 0 0 The facility has established procedures to ensure staff respond immediately to a hunger strike. [8J 0 0 [8J 0 0 [8J 0 0 Medical staff records the weight and vital signs of a hunger-striking detainee at least once every 24 hours. [8J 0 0 The orc of the facility obtains a hunger striker's consent before medical treatment. [8J 0 0 A signed Refusal of Treatment fonn is required of every detainee who rejects medical evaluation or treatment [8J 0 0 During a bunger strike, staff document and provide the hunger-striking detainee three meals a day. [8J 0 0 Staff maintains the hunger striker's supply of drinking water/other beverages. [8J 0 0 During a hunger strike, staff removes all food items from the hunger striker's living area. [8J 0 0 Staff is directed to record the hunger striker's fluid intake and food consumption; Does .staff always use Hunger Strike Monitoring Form 1-839 or similar IGSA form. ~ 0 0 The medical staff has written procedures for treating hunger strikers. [8J 0 0 Staff documents all treatment attempts, including attempts to persuade hunger striker of medical risks . [8J 0 0 COMPONENTS When a detainee has refused food for 72 hours, it is standard practice for staff to refer himlher to the medical department. Policy and procedure require that staff isolate a hunger-striking detainee from other detainees. If yes, in an observation room? Medical personnel are authorized to place a detainee in the Special Management Unit or a locked hospital room. • . Staffhas received training in identification of hunger strikes. Medical staff receives early training in hunger-strike evaluation and treatment. Staff remains current in evaluation and treatment techniques. 0 [8] ACCEPTABLE [ ] DEFICIENT OAT-RISK ~ 0 o REMARKS. J-F-02-b, ACA: IC-05: Hunger Strike states the detainee will be referred to Health Services when helshe has completely refused food or drink. There is no time frame in the policy. Policy:J-F-02-b, ACA: I C-05 TITLE: Hunger Strike Policy: J-F-02-b, ACA: IC-05 TITLE: HUNGER Strike. Intake Receiving and Screening form issued by Prison Health Services Inc. TITLE: Right to Refuse Treatment. J-I-06, ACA: 4D-15. Number J-I-06. TITLE: Hunger Strike, J-F-02-b, and ACA: 1COOS. There is" no Policy or Procedure on training staff in the identification of hunger strikes. There is also no staff that remains current in evaluation and treatment techniques of hunger strikers. REPEAT FINDING REMARKS: b6,b7c July 10, 2008 AUDITOR'S SIGNATURE I DATE b6,b7c FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE) <02007 Creative Corrections, LLC (Rev. 12/8/07) Page 34 ACCESS TO MEDICAL CARE r()LIcy:EVERYlACILITYWll..LESTABLISHANDMAINTAINANACCREDITED/ACCREDITATION-WORTHYHEALTHPROORAM,FORTHEGENERAL WELL-BEING OF ICE DETAINEES. COMPONENTS Facilities operate a health care facility in compliance with state and local laws and guidelines. The facility's in-processing procedures for arriving detainees include medical screening. All detainees have access to and receive medical care. The facility has access to a PHSIDIHS Managed Health Care Coordinator. The medical staff is large enough to provide, examine, and treat the facility's detainee popUlation. Y N NA IZl 0 0 IZl IZl 0 0 lJ [J [8J 0 0 IZl 0 0 [8J 0 0 [8J 0 [J 0 0 [J 0 The facility has sufficient space and equipment to afford detainee privacy when receiving health care. .The medical facility has its own restricted-access area. The restricted access area is located within the confines ofthe secure perimeter. The medical facility entrance includes a holding/waiting room. The medical facility's holding/waiting room is under the direct supervision of custodial staff. Detainees in the holding/waiting room have access to a drinking fountain. Medical records are kept apart from other files. They are: • Secured in a locked area within the medical unit; • With physical access restricted to authorized medical staff; and • Procedurally, no copies made and placed in detainee files. Pharmaceuticals are stored in a secure area. IZl [8J 0 [8J 0 [8J 0 0 [8J 0 0 REMARKS This facility is ACA accredited and contracted out to Prison Health Services, Inc. This facility also operates in compliance with state and local laws and guidelines. TITLE: Intake Screening, NUMBER J-E-02 At this present time this institution is 2 RNs short. The staff consists of one HSA, one DON, one full time 40 hr. a week doctor, one pit 20 hr. psychiatrist, one 20 hr PA, one 20 hr nurse practitioner, two pit 20 hr RNs, 16 full time LPNs and two pit dentists who provide coverage 5-days a week. This facility 23.3 FTE's and 30 PTE's for a population of 1800. This facility does have sufficient space and equipment. Dialysis t and x-ray equipment were contracted out. TITLE: Number J-0-03, Clinic Space, Equipment and Supplies . Officer escort Staff stated there is no drinking fountain available in the area but access could be provided in another area if needed. ,TITLE: Health Record Format and contents NUMBER: J-H01, TITLE: Confidentiality of , Health Records and Information. NUMBER: J-D-Ol TITLE: Pharmaceutical Operations. FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE) © 2007 Creative Corrections, LLC (Rev. 12/8/07) Page 35 ACCESS TO MEDICAL CARE POLICY: EVERY FACILITY WILL ESTABLISH AND MAINTAIN AN ACcimDITED/ACCREDITATION-WORTHY HEALTH PROGRAM FOR THE GENERAL WELL-BEING OF ICE DETAINEES. Medical screening includes a Tuberculosis (TB) test Every arriving detainee receives a TB test during the admission process; • Detainee's TB-screening does not occur more than one business day after hislher arrival at the facility; and • Detainees not screened are housed separate from the general population. All detainees receive a mental-healtli screening upon arrival. It is conducted: By a health care provider or specially trained officer, and • Before a detainee's assignment to a housing unit. The facility health care provider promptly reviews all I-794s (or equivalent) to identify detainees needing medical attention. The health care provider physically examines/assesses arriving detainees within 14 days ofadmissionlarrival at the facility. • • Detainees in the Special Management Unit have access to health care services. Staff provides detainees with health services (sick call) request slips daily, upon request. • Request slips are available in languages other than English, including every language spoken by·a sizeable number ofthe facility's detainee population. • Service-request slips are delivered in a timely fashion to the health care provider. The facility has a written plan for the delivery of 24-hour emergency health care when no medical personnel are on duty at the facility, or when irrunediate outside medical attention is required. The plan includes an on-callprovider. The plan includes a list of telephone numbers for local ambulance and hospital services. The plan includes procedures for facility staff to utilize this emergency health care consistent with security and safety. Detention staff is trained to respond to health-related emergencies within a 4-minute response time. ~ 0 0 Policy NUMBER: J-B-O I-a Entitled Tuberculin skin test. -TITLE: INTAKE SCREENING NUMBER: J-E02. A Nurse is stationed in intake screening. ~ 0 0 ~ 0 0 ~ 0 0 ~ 0 0 I2J 0 0 TITLE: NONEMERGENCY HEALTH CARE REQUESTS AND SERVICES, NUMBER JE-07. TITLE: EMERGENCY SERVICES, NUMBER J-E-Q8. - I2J 0 0 1ZI I2J [] [] 0 0 I2J 0 0 0 I2J 0 I2J 0 0 The medical unit keeps written records of medication that is distributed. The Form 1-819 (or IGSA equivalent) is used to notify the WardenlFacility of a detainee that has special medical needs. [8J [J [J I2J 0 0 A signed and dated consent form is obtained from a detainee before medical treatment is administered. Detainees use the 1-813 (or IGSA equivalent) to authorize the release of confidential medical records to outside sources. I2J 0 0 I2J 0 0 Where staff is used to distribute medication, a health care provider properly trains these officers. TITLE: HEALTH ASSESSMENT NUMBER J-E04. TITLE: SEGREGATED INMATES NUMBERJ-E-09. PHS has a policy (new) that states detention staff is to respond to health-related emergencies within a 4-minute response time. Staff members were not able to show me a copy. TITLE: MEDICATION ADMINISTRATION TRAINING, NUMBER J-C-OS. TITLE: COMMUNICATION ON SPECIAL NEEDS PATIENTS NUMBER J-A-08. TITLE: INFORMED CONSENT J-I-OS TITLE: TRANSFER OF HEALTH RECORDS, NUMBER J-H-OS. FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE) ~ 2007 Creative Corrections, LLC (Rev. 12/8/07) Page 36 ACCESS TO MEDICAL CARE POllCY: EVERY FACILITY WlLLESTABLISH AND MAINTAIN AN ACCREDITED/ACCREDITATION-WORTHY HEALTH PROGRAM FOR THE GENERAL WELL-BEING OF ICE DETAINEES. The facility health care provider is given advance notice prior to the .~ 0 0 release transfer, or removal ofa detainee. Detainee's medical records or a copy thereof, are available and 0 ~ 0 transferred with the detainee. Medical records are placed in a sealed envelope or other container TITLE: TRANSFER OF labeled with the detainee's name and A-number and marked "MEDICAL 0 HEALH RECORDS NUMBER t8l 0 CONFIDENTIAL" . J-H-05. t:8J ACCEPTABLE o DEFICIENT OAT-RISK o REPEAT FINDING REMARKS: There should be a water fountain in the waiting room. PHS has a policy (new) that states detention staff are to respond to a health-related emergencies within a 4-minute response time; however, staff members were not able to show me a copy of the revised policy. Upon spot checking 40 charts all had verification a PPD was given upon arrival. Grievances were found in the charts with documentation of plans of action and documentation was located indicating physicals are given in health services within 14 days upon the detainee's arrival. b6,b7c / July 10. 2008 AUDITOR'S SIGNATURE/DATE ~ ~ D- , b6,b7c . FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE) to 2007 Creative Corrections, LLC (Rev. 12/8/07) Page 37 SUICIDE PREVENTION AND INTERVENTION POLICY: ALL DETENTION STAFF WORKING. WITH ICE DETAINEES WILL BE TRAINED 10r RECOGNIZE .'SUICIDE-RISK INDICATORS. STAFF WILL . . ". ' -. - ._' . ".' . .' . HANDLE POTENTIALLY SUICIDAL INDIVIDUALS WITH SENSITIVITY, SUPERVISION, AND REFERRALS. A CUNICALLY SUICIDAL DETAINEE WILL RECEIVE PREVENTIVE SUPERVISION AND TREATMENT. . COMPONENTS NA Y N REMARKS Every new staff member receives suicide-prevention training. SuicideTITLE: TRAINING FOR prevention training occurs during the employee orientation program. 0 CORRECTIONAL OFFICERS, ~ 0 NUMBER: J-C-04. Training prepares staff to: • Recognize potentially suicidal behavior; 0 ~ 0 • Refer potentially suicidal detainees, . following facility procedures; and • Understand and apply suicide-prevention techniques. A health-care provider or specially trained officer screens all detainees for TITLE: INTAKE suicide potential as part of the admission process. [8J SCREENING, NUMBER: J-E0 0 • Screening does not occur later than one working day after the 02 detainee's arrival. Written procedures cover when and how to refer at-risk detainees to [8J 0 0 medical staff and procedures are followed. The facility has a designated isolation room for evaluation and treatment. MENTAL HEALTH [8J 0 0 TITLE: SERVICES, NUMBER: J-G-DS. The designated isolation room does not contain any structures or smaller [8J 0 0 items that could be used in a suicide attempt. Medical staff has approved the room for this purpose. [J lJ ~ Staff observes and documents the status of a suicide-watch detainee at THERE ARE TWO LEVELS least once every IS minutes. ~ 0 0 OF MONITORING CONSTANT AND CLOSE. ~ ACCEPTABLE o DEFICIENT OAT-RISK o REPEAT FINDING REMARKS: b6,b7c July 10.2008 AUDITOR'S SIGNATURE I DATE L1)--- \. b6,b7c FOR OFFICIAL USE ONLY (LA W ENFORCEMENT SENSITIVE) © 2007 Creative Corrections, LLC (Rev. 12/8/07) Page 38 TERMINAL ILLNESS, ADVANCED DIRECTIVES, AND DEATH POUCY ALL FACILITIES HOUSING ICE DETAINEES SHALLHAVB POLICIES AND PROCEDURES ADDRESSING THE ISSUES OF TERMINAL ILLNESS OR iNruRY, MEDICAL ADVANCED DIRECTIVES, AND DETAINEE DEATH, TO INCLUDE THE PROCEDURES TO ENSURE PROPER NOTIFICATION IS PROVIDED TO ICE OFFICIALS, FAMILY MEMBERS AND OTHER INTERESTED PARTIES IN THE EVENT OF ADETAlNEE BECOMINGTERMINALLYILL OR INJURED OR DEATH OF ADETAINEE OCCURS. IN ADDmON, THE POLICY WILL COVER PROCEDURES TO BE TAKEN IF THE DEATH OF ADETAINEE OCCURS WHILE IN TRANSIT. IZICHECK THIS BOX IF THE FACILITY DOES NOT ACCEPT ICE DETAINEES WHO ARE SEVERELY OR TERMINALLY ILL. INDICATE NA IN THE APPROPRIATE BOX FOR THIS PORTION OF THE WORKSHEET. ALWAYS COMPLETE ALL REFERENCES TO DETAINEE DEATH AND RELATED NOTIFICATIONS. COMPONENTS N Y NA REMARKS Detainees who are chronically or tenninally ill are transferred to an D D IZI appropriate offsite medical facilhYThe facility or appropriate ICE office promptly notifies the next ofkin of the detainee's medical condition, to include: D D IZI • The detainee's location; and • The limitations placed on visiting. There are guidelines addressing the State Advanced Directive Fonn for Implementing Living Wills and Advanced Directives. TITLE: END-OF-LIFE The guidelines include instructions for detainees who wish to DECISION MAKING, D D IZI have a living will other than the generic fonn the DIHS provides NUMBER J-I-04. or who wishes to appoint another to make advance decisions for him or her. The guidelines provide the detainee the opportunity to have a private D IZI D attorney prepare the documents. There is a policy addressing "Do Not Resuscitate Orders" TITLE: END -OF-LIFE D D DECISION MAKING, IZI NUMBER: J-I-04. Detainees with a "Do Not Resuscitate" order in the medical record DIZI D receive maximal therapeutic efforts short of resuscitation? The facility notifies the DIHS Medical Director and Headquarters' Legal Counsel ofthe name and basic circumstances of any detainee with a "Do D D IZI Not Resuscitate" order in the medical record. In the case ofIGSAs, this notification is made through the local ICE representative. The facility has written procedures to address the issues of organ D D IZI donation by detainees. The facility has written procedures to notity ICE officials, deceased D D IZI family members and consulates when a detainee dies while in Service. The facility has a policy and procedure to address the death of a detainee TITLE: INMATE while in transport. TRANSPORT OUTSIDE THE IZI D D FACILITY, NUMBER 03/15/07. At all ICE locations the detainee's remains disposed of in accordanc~ IZID D with the provisions detailed in this standard. In the event that neither family nor consulate claims the remains, the Field Office schedules an indigent's burial, consistent with local procedures. D 0 IZI • If the detainee's is a U.S. military veteran, is the Department of Veterans Affairs notified? An original or certified copy ofa detainee's death certificate is placed in 0 0 IZI the subject's a-file. -. FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE) © 2007 Creative Corrections, LLC (Rev. 12/8/07) Page 39 TERMINAL ILLNESS, ADVANCED DIRECTIVES, AND DEATH POLICY ALL FACILITIES HOUSING ICE DETAINEES SHAlL HAVB POLICIES AND PROCEDURES ADDRESSING TIlE ISSUES OFTER:MINAL ILLNESS OR INJURY, MEDICAL ADVANCED DIRECTIVES, AND DETAINEE DEATH, TO INCLUDE THE PROCEDURES TO ENSURE PROPER NOTIFICATION IS .. PROVIDEDTO ICE OFFICIALS~ FAMILY MEMBERS AND OTIffiRINTERESTED PARTIES IN THE EVENT OF ADETAJNEEBECOMING TERMINALLY ILL OR INJURED OR DEATH OF A DETAINEE OCCURS. IN ADDITION, THE POLICY WILL COVER PROCEDURES TO BE TAKEN IF TIlE DEATH OF ADETAINEE occURs WHILE IN TRANSIT. [gI CHECK THIS BOX IF THE. FACILITY DOES NOT ACCEPT ICE DETAINEES WHO ARE SEVERELY OR TERMINALLY ILL. INDICATE NA IN THE APPROPRIATE BOX FOR THIS PORTION OF THE WORKSHEET. ALWAYS COMPLETE ALL REFERENCES TO DETAINEE DEATH AND RELATED NOTIFICATIONS. REMARKS COMPONENTS Y N NA The facility follows established policy and procedures describing when to contact the local coroner regarding such issues as: TITLE; PROCEDURE IN THE • Performance ofan autopsy; [gI EVENT OF AN INMATE 0 0 • Who will perform the autopsy; DEATH, NUMBER; J~A-lO. • Obtaining state approved death certificates; and • Loca.l transportation of the body. ICE staff follows established procedures to properly close the case ofa [gI deceased detainee. 0 0 ~ ACCEPTABLE o DEFICIENT OAT-RIsK o REPEAT FINDING REMARKS: / July to. 2008 AUDITOR'S SIGNATURE/DATE b6,b7c b6,b7c FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE) © 2007 Creative Corrections,LLC (Rev. 1218/07) Page 40 SECTION IV. SECURITY AND CONTROL FOR OFFICIAL USE ONLY (LA W ENFORCEMENT SENSITIVE) C 2007 Creative Corrections, LLC (Rev. 1218/07) Page 41 CONTRABAND POLICY: ALL DETENTION FACILITIES WILL ENSURE ~ CONTRABAND DESTRUCTION IS REQUIRED. THE PROPER HANDLING AND DISPOSAL OF ALL CONTRABAND. Doc~NTATION OF COMPONENTS The facility follows a written procedure for handling illegal contraband. Staff inventory, hold, and report it when necessary to the proper authority for action/possible seizure. Y N NA 18I 0 0 18I 0 0 ~ 0 0 ~ 0 0 ~ 0 0 ~ 0 0 Contraband that is government property is retained as evidence for potential disciplinary action or criminal prosecution. Staff returns property not needed as evidence to the proper authority. Written procedures cover the return of such property. Altered property is destroyed following documentation and using established procedures. Before confiscating religious items, the orc or designated investigator contacts a religious authority. Staff follows written procedures when destroying hard contraband that is ,illegal. REMARKS The facility's policy, Facility and Inmate Searches, 03/15/10, dated February 6, 2008, page 11, section S, addresses evidence handling and the chain of custody for contraband. The policy does not specifically address the disposition oflocal goverinnent property. Interviews and documentation reviewed indicate county contraband is retained for potential disciplinary action. The policy does not reference returning property not needed as evid~nce to the proper authority. Interviews and documentation reviewed indicate property not needed as evidence is turned over to the proper authority. The policy does not specifically address altered property. Interviews and documentation reviewed indicate altered property is destroyed using established procedures. The policy does not specifically address contacting a religious authority before confiscating religious items. There has been no history ofreJigious items being confiscated and no documentation available. Interviews indicate a religious authority would be contacted regarding any questionable religious items confIScated. The policy does not specifically address pro~dures for destroying hard contraband Interviews and documentation reviewed indicate hard contraband is destroyed following written procedures. FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE) @ 2007 Creative Corrections, LLC (Rev. 12/8/07) Page 42 CONTRABAND POLICY: ALL DETENTION FACILrITES WILL ENSURE TIlE PROPER HANDLINO.AND DISPOSAL OF ALL CONTRABAND. DOCUMENTATION OF CONTRABAND DESTRUCTION IS REQUIRED. COMPONENTS N NA REMARKS Y Hard contraband that is illegal (under criminal statutes) may be retained and used for official use, e.g. training purposes. If yes, under specific circumstances and using specified written procedures. Hard contraband is secured when not in use. [8J ACCEPTABLE o DEFICIENT ~ OAT-RISK 0 0 o The policy does not specifically address retaining illegal hard contraband for training purposes. Interviews with the Training Director indicate hard contraband, on occasion, is passed on to him for use in trainin..& REPEAT FINDING REMARKS: A review of documentation and facility practice regarding the control and disposition of contraband reveals the procedures set forth within the Contraband Policy are being followed. b6,b7c / July 10.2008 ATURE/DATE L 'U b6,b7c FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE) C> 2007 Creative Corrections, LLC (Rev. 1218/07) Page 43 DETENTION FILES ' POLICY: EVERY FACILITY WILL CREATE A DETENTION FILE FOR EVERY ICE DETAINEE BOOKED INTO THE FACILITY, EXCLUDING ONLY . DETAINEEs SCHEDULED TO DEPART WITHIN24 HOURS. THE DETENTION FILE'WILL CONTAIN COPIES AND, IN SOME CASES, ORIGINAL OF SPECIFIED DOCUMENTS CONCERNING THE DETAINEE'S STAY IN THE FACILITY: CLASSIFICATION SHEET, MEDICAL QUESTIONNAIRE, PROPERTY INVENTORY SHEET DISCIPLINARY DOCUMENTS ETC. COMPONENTS Y N NA REMARKs TIm .' A detention file is created for every new arrival whose stay will exceed 24 hours. The detainee detention file contains either originals or copies of documentation and forms generated during the admissions process. The detainee's detention file also contains documents generated during the detainee's custody. Special requests • Any G-589s and/or 1-77s closed-out during the detainee's stay Disciplinary forms/Segregation forms Grievances, complaints and the disposition(s) of same The detention files are located and maintained in a secure area. Ifnot, the cabinets are lockable and distribution ofthe keys is limited to supervisors. • ~ 0 0 ~ 0 0 ~ 0 0 ~ 0 0 ~ 0 0 ~ 0 0 ~ 0 0 ~ 0 0 • • The detention file remains active during the detainee's stay. When the detainee is released from the facility, staff adds copies of completed release documents, the original closed-out receipts for property and valuables, the original 1-385 or equivalent, and other documentation. The officer closing the detention file makes a notation that the file is complete and ready to be archived. Staff makes copies and sends documents from the file when properly requested by supervisory personnel at the receiving facility or office. Appropriate staffhas access to the detention files, and other departmental requests are accommodated by making a request for the file. Each file is properly logged out and in by a representative of the responsible department. [8] ACCEPTABLE o DEFICIENT OAT-RIsK o There is a detention file created for every new arrival whose stay will exceed 24-hours. During the review the files were observed in a locked secure cabinet. The detainee detention files contain documents generated during the detainee's stay that include: special requests, grievances, complaints and disciplinary forms. The detention files are located and maintained in Unit 3A in locked secure cabinets. The active files are maintained during the detainee's stay. When the detainee is released from the facility, staff place copies of completed release documents and close out receipts for property and valuables. REPEAT FINDING REMARKS: The facility creates a file on detainees upon their arrival. These detention files contain classification information. b6,b7c / July 10. 2008 AUDITOR'S SIGNATURE/DATE kb~ '- b6,b7c FOR OFFICIAL USE ONLY (LA W ENFORCEMENT SENSITIVE) C 2007 Creative Corrections, LLC (Rev. 12/8/07) Page 44 DISCIPLINARY POLICY POLICY: ALL FACiLrnEs HOUSING ICE DETAINEBS ARE AUTHORIZED TO IMPOSE DISCIPLINE ON DETAINEES WHOSE BEHAVIOR IS NOT IN COMPLIANCE WITH FACILITY RULES AND REGULATIONS. COMPONENTS The facility has a written disciplinary system using progressive levels of reviews and appeals. The facility rules state that disciplinary action shall not be capricious or retaliatory. Written rules prohibit staff from imposing or permitting the following sanctions: • corporal punishment • deviations from normal food service • clothing deprivation • bedding deprivation • denial of personal hygiene items • loss of correspondence privileges • deQfivation of})hysical exercise The rules of conduct, sanctions, and procedures for violations are defmed in writing and communicated to all detainees verbally and in writing. The following items are conspicuously posted in Spanish and English, and other dominate languages used in the facility: • Rights and Responsibilities Prohibited Acts • Disciplinary Severity Scale Sanctions When minor rule violations or prohibited acts occur, informal resolutions are encouraged. Incident reports and Notice of Charges are promptly forwarded to the designated supervisor. Incident reports are investigated within 24 hours of the incident. The Unit Disciplinary Committee (UDC) or equivalent does not convene before an investigation ends. • Y N NA t8l D D D t8l D D !ZJ REMARI{S Policy Disciplinary Procedures, 03/17/02, dated February 6, 2008, addresses the disciplinary system utilized by the facility. The policy does not specifically state that disciplinary action shall not be capricious or retaliatory. D The policy does not specifically prohibit staff from imposing corporal"punishment; deviation from normal food service; clothing deprivation; bedding deprivation; denial of personal hygiene items; loss of correspondence privileges; or deprivation of physical exercise. The Inmate Handbook provides a detailed description of the rules of conduct. Sanctions and procedures for violations are well defmed. !ZJ D D t8l D D !ZJ D 0 t8l D D • An intermediate disciplinary process is used to adjudicate minor infractions. A disciplinary panel (or equivalent in IGSAs) adjudicates infractions. The panel: • Conducts hearings on all charges and allegations referred by the UDC; • Considers written reports, statements, physical evidence, and oral testimony; • Hears pleadings by detainees and staff representatives; • Bases its findings on the preponderance of evidence; and • Imposes only authorized sanctions A staff representative is available if requested for a detainee facing a disciplinary hearing. !ZJ D D D !ZJ D !ZJ D D !ZJ D D The disciplinary policy states an investigation is to begin within twenty-four (24) hours of the violation. The facility does not incorporate an intermediate disciplinary process (Unit Discipline Committee Hearin~. The policy states the Disciplinary Hearing Board (DHB) is to be comprised of trained and experienced staff'. Interviews revealed each Unit has a DHB who adjudicates infractions in-house. FOR OFFICIAL USE ONL Y (LAW ENFORCEMENT SENSITIVE) «:> 2007 Creative Corrections, LLC (Rev. 12/8/07) Page 45 - DISCIPLINARY POLICY POLICY: ALL FACILITIES HOUSING ICE DETAINEES ARE AUTIIORlZED TO IMPOSE DISCIPLINE ON DETAINEES WHOSE BEHAVIOR IS NOT IN COMPLIANCE WITH FACILITY RULES AND REGULATIONS. .. - COMPONENTS - The facility pennits hearing postponements or continuances when conditions warrant such a continuance. Reasons are documented. The duration of punishment set by the OIC, as recommended by the disciplinary panel, does not exceed established sanctions. The maximum time in disciplinary segregation is limited to 60 days for a single offense. Written procedures govern the handling of confidential-informant information. Standards include criteria for recognizing "substantial evidence" All forms relevant to the incident, investigation, committee/panel reports, etc., are completed and distributed as required. o DEFICIENT [8J ACCEPTABLE Y N NA·· ~ 0 0 I25J 0 0 0 I25J 0 I25J 0 0 OAT-RISK REMARKS The policy addresses postponement or continuance of the hearing for a reasonable period with good cause. The policy does not specifically address the handling of confidential-informant information; however, it does address the recognition of substantial evidence. o REPEAT FINDING REMARKS: The policy and procedures of this facility endorses informal discipline, but does not formaMy incorporate an intermediate disciplinary process (Unit Discipline Committee Hearing) which includes a due process hearing. The facility does employ a Discipline Hearing Committee. The Disciplinary Policy and the Detainee Handbook were reviewed. Neither of these documents addressed that disciplinary action shall not be capricious or retaliatory, nor do they prohibit corporal punishment, deviations from normal food serVice, clothing and bedding deprivation, denial of personal hygiene items, loss of correspondence privileges, or the deprivation of physical exercise. Additionally, the policy does not specifically address the handling of confidential-informant information. b6,b7c 1 July 10.2008 AUDITOR'S SIGNATURE I DATE kr~- b6,b7c . \. FOR OFFICIAL USE ONLY (LA W ENFORCEMENT SENSITIVE) to 2007 Creative Corrections, LLC (Rev. 1218/07) Page 46 EMERGENCY (CONTINGENCy) PLANS POUCy ALL FACILITIES HOLDING ICE DETAINEES WILL RESPOND TO EMERGENCIES wrrn APREDETERMINED STANDARDIZED PLAN TO MINIMIZE THIHIARMING OF HUMAN LlFE AND THE DESTRUCTION OF PROPERTY. Ins RECOMMENDED THAT SPCs AND CDFs ENTER INTO" AGREEMENT, VIA MEMORANDUM OF UNDERSTANDING (MQU), WITH FEDERAL...1. LOCAL AND STATE AGENCIES TO ASSIST IN TIMES OF EMERGENCY. NA REMARKS COMPONENTS Y N Facility policy - Threats to Policy precludes detainees or detainee groups from exercising control or Security, 03/16/08, dated authority over other detainees. February 6; 2008, does not D I8l 0 address the prohibition of detainees or detainee groups from exercising control or authority over other detainees. Detainees are protected from: • Personal abuse • Corporal punishment I8l 0 0 • Personal injury • Disease • Property damage • Harassment from other detainees Staff is trained to identify signs of detainee unrest. D 0 I8l • WhatJY1l.e of training and how often? Staff effectively disseminates information on facility climate, detainee I8l D D attitudes, and moods to the Officer In Charge (OIC) There is a designated person or persons responsible for emergency plans and their implementation. Sufficient time is allotted to the person or 0 I8l D group for development and implementation of the plans. The plans address the following issues: The policy does not address confidentiality or Confidentiality accountability. It does indicate • Accountability (copies and storage locations) I8l 0 D procedures will be reviewed • Annual review procedures and schedule annually and updated as • Revisions needed. Contingency plans include a comprehensive general section with The policy addresses procedures applicable to most emergency situations. I8l D D procedures applicable to most emergency situations. The facility has cooperative contingency plans with applicable: No cooperative contingency • Local law enforcement agencies D I8l D plans exits. • State agencies • Federal agencies All staff receives copies of Hostage Situation Management policy and I8l 0 0 procedures. Staff is trained to disregard instructions from hostages, regardless ofrank. The policy states any person taken hostage, regardless of Within 24 hours after release, hostages' are screened for medical and psychological effects. I8l 0 0 position or rank is deemed to have relinquished all power and authority. Emergency plans include emergency medical treatment for staff and I8l 0 0 detainees during and after an incident. Food service maintains at least 3 days' worth of emergency meals for staff r8l 0 0 and detainees. • 1 - - - - - - - - - - - - - - - - - - - - - - - -"---"-----------"-------------"---"-----"-~ I FOR OFFICIAL USE ONL Y (LAW ENFORCEMENT SENSITIVE) to 2007 Creative Corrections, LLC (Rev. 12/8/07) Page 47 EMERGENCY (CONTINGENcy) PLANS POLICY ALL FACILITIES HOLDING ICE DETAINEES WILL RESPOND TO EMERGENCIES WITH APREDETERMINED STANDARDIZED PLAN TO MINIMIZE THE HARMING OF HUMAN LIFE AND THE DESTRUCTION OF PROPERTY. IT IS RECOMMENDED THAT SPCS AND CDFs ENTER INTO AGREEMENT, VIA MEMORANDUM OF UNDERSTANDING (MOU), WITH FEDERAL LOCAL AND STATE AGENCIES TO ASSIST IN TIMES OF EMERGENCY. COMPONENTS Y N NA REMARKS. .. Written plans identify locations of shut-off valves and switches for all . Written plans do not identify utilities (water, gas, electric). locations of shut-off valves and switches for all utilities (water, ~as and/or electric). Written procedures cover: Four often emergency standards have written • WorkJF ood Strike procedures· (Work Strike, • Disturbances Escapes, Adverse Weather, and • Escapes Evacuation). Internal Searches, Bomb Threats • Detainee Transportation, and Adverse Weather • Civil Disturbances do not have Internal Searches • any written procedures. Facility Evacuation • Disturbances, FIunger Strikes, • Detainee Transportation System Plan FIostage Situations, and Bomb • InternalFIostages Threats are addressed within • Civil Disturbances the Threats to Security policy; however, they are not addressed in the form of a comprehensive plan which provides proper direction and guidance to remedy the situation. Rather, they are descriptions of an incident, i.e. "FIostage Situation -- A hostage situation exists when a person is held under force, by violence or the threat of violence, regardless of the hostage taker being armed or o o o o o not" rg] DEFICIENT ACCEPTABLE OAT-RISK o REPEAT FINDING REMARKS: Four often emergency standards have written procedures (Work Strike, Escapes, Adverse Weather, and Evacuation). Internal Searches, Detainee Transportation, and Civil Disturbances do not have any written procedures. Disturbances, FIunger Strikes, Hostage Situations, and Bomb Threats are addressed within the Threats to Security policy; however, they are not addressed in the form ofa comprehensive plan which provides proper direction and guidance to remedy the situation. Rather, they are descriptions of an incident, i.e. "Hostage Situation -- A hostage situation exists when a person is held under force, by violence or the threat of violence, . regardless of the hostage taker being armed or not." Additionally, emergency procedures do not address the following mandated standards: confidentiality and accountability of the written plans; cooperative contingency plans with applicable agencies; preclusion of detainees or detainee groups from exercising control or authority over other detainees; and written plans do not identify locations of shut-off valves and switches for all utilities (water, gas and/or electric). b6,b7c 1 July 10.2008 TURE/DATE l_ ~ ....., b6,b7c -------'---- ------- FOR OFFICIAL USE ONL Y (LAW ENFORCEMENT SENSITIVE) © 2001 Creative Corrections, LLC (Rev. 12/8/01) Page 48 ENVIRONMENTAL HEALTH AND SAFETY POLICY.: EvERY FACILlTYWILL CONTROL FLAMMABLE, TOXIC, AND CAUSTIC MATERIALS THROUGH AHAZARDOUS MATERIALS PROGRAM.1HE PROGRAM WILL INCLUDE, AMONG OTHER TIIlNGS, THE IDENTIFICATION AND LABELING OF HAZARDOUS MATERIALS IN ACCORDANCE WITH APPLICABLE STANDARDS (E.G., NATIONALFIRE PROTECTION ASSOCIATION [NFPA]); IDENTIFICATION OF INCOMPATffiLE MATERIALS, AND SAFE-HANDLING PROCEDURES NA COMPONENTS Y N REMARKS The facility has a system for storing, issuing, and maintaining inventories 3/16/02 Flammable, [8J 0 toxic, materials. caustic, and 0 of hazardous materials. Constant inventories are maintained for all flammable, toxic, and caustic [8J 0 0 substances usedlstored in each section of the facility. The manufacturer's Material Safety Data Sheet (MSDS) file is up-to-date for every hazardous substance used. • The files list all storage areas, and include a plant diagram and [8J 0 0 legend. • The MSDSs and other information in the files are available to personnel managing the facility's safetypmgr8Il!. All personnel using flammable, toxic, andlor caustic substances follow Engineering department staff the prescribed pmcedures. They: [8J receives training during their 0 0 • Wear personal protective equipment; and academy period. • Report hazards and spills to the designated official. The MSDSs are readily accessible to staffand detainees in work areas. [8J 0 0 Hazardous materials are always issued under proper supervision. [8J 0 0 • Quantities are limited; and • Staff always supervises detainees using these substances. All "flammable" and "combustible" materials (liquid and aerosol) are [8J 0 0 stored and used according to label recommendations. Lighting fixtures and electrical equipment installed in storage rooms and [8J 0 0 other hazardous areas meet National Electrical Code requirements. The facility has sufficient ventilation, and provides and ensures clean air [8'J 0 0 exchanges throughout all buildings. Vents, return vents, and air conditioning ducts are not blocked or [8'J 0 0 obstructed in cells or anywhere in the facility. Living units are maintained at appropriate temperatures in accordance [8J with industry standards. (68 to 74 degrees in the winter and 72 to 78 0 0 degrees in the summer.) Shower and sink water temperatures do not exceed the industry standard [8J 0 0 of 120 degrees. All toxic and caustic materials are stored in their original containers in a service chemical storage [8'J 0 0 Food room was inspected secure area. Excess flammables, combustibles, and toxic liquids are disposed of [8J D 0 properly and in accordance with MSDSs. Staff directly. supervise and account for products with methyl alcohol. A review of material safety data Staff receives a list of products containing diluted methyl alcohol, e.g., sheets did not indicate any [8J shoe dye. All such products are clearly labeled. "Accountability" 0 0 products containing methyl includes issuing such products to detainees in the smallest workable alcohol. quantities. Every employee and detainee using flammable, toxic, or caustic materials Detainees in food service [8'J receives advance training in their use, storage, and disposal. 0 0 receive training prior to working. FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE) © 2007 Creative Corrections, LLC (Rev. 12/8/07) Page 49 ENVIRONMENTAL HEALTH AND SAFETY POLICY: EVERY FACILITY WILL CONTROLFI.AMMABLE, TOXIC, AND CAUSTIC MATERIAlS THROUGH AHAZARDOUS MATERIAlS PROGRAM. THE PROGRAM WILL INCLUDE, AMONG OTHER THINGS, THE IDENTIFICATION AND LABELING OF HAZARDOUS MATERIALS IN ACCORDANCE WITH APPLICABLE STANDARDs (E:O., NATIONAL FIRE PROTECfION ASSOCIATION [NFPA]); IDENTIFICA110N OF INCOMPATmLE MATERIALS, AND SAFE-HANDLING PROCEDURES COMPONENTS . Y N NA REMARKS The facility complies with the most current edition of applicable codes, The sprinkler and smoke detection systems annual tests standards, and regulations of the National Fire Protection Association and the Occupational Safety and Health Administration (OSHA). have expired. The last sprinkler test was conducted in January The last smoke alann test 0- fZI 0 2007. was conducted in June 2007. The test results indicated 39 smoke detectors failed the test. . These have not been repaired at this time. A technically qualified officer conducts the fire and safety inspections. 0 [] The Safety Office (or officer) maintains files of inspection reports. [] The facility has an approved fire prevention, contro~ and evacuation plan. Policy 3/16/01 Fire Safety The plan requires: • Monthly fife inspections; • Fire protection equipment strategically located throughout the facility; fZI 0 0 • Public posting of emergency plans with accessible building/room floor plans; • Exit signs and directional mows; and • An area-specific exit diagram conspicuously posted in the diagrammed area. Fire drills are conducted and documented monthly. Fire drills are conducted and 0 fZI 0 documented quarterly A sanitation program covers barbering operations. 4123/05 Hair care fZI 0 0 Policy services The barber shop has the facilities and equipment necessary to meet t8J 0 0 sanitation reqilirements. The sanitation standards are conspicuously posted in the barbershop. Sanitation standards are not 0 fZI 0 posted in the barbering area Written procedures regulate the handling and disposal of used needles Policy 4124/08 Serious t8J 0 0 infectious diseases, IV- A and other sharp objects. All items representing potential safety or security risks are inventoried Inventory of t8J D 0 J-D-03-A and a designated individual checks this inventOI)' weekly. instruments, tools, and sharps Standard cleaning practices include: • Using specified equipment; cleansers; disinfectants and detergents. fZI D 0 • An established schedule of cleaning and follow-up inspections. • The facility follows standard cleaning procedures. fZI D 0 Spill kits are readily available. fZI D 0 Policy 4124/08 IV F A licensed medical waste contractor dispos~s ofinfectiouslbio-hazardous waste. Staff is trained to prevent contact with blood and other body fluids and written procedures are followed. fZI D 0 Policy 4123/03 Waste disposal Stericycle has the contract fZI D 0 Policy 4/24/08 III A ------------------- FOR OFFICIAL USE ONtY (LAW ENFORCEMENT SENSITIVE) C> 2007 Creative Corrections, LLC (Rev. 12/8/07) Page 50 ENVIRONMENTAL HEALTH AND SAFETY POLICY: EvERY FACILITY WILL CONTROL FLAMMABLE, TOXIC, AND CAUSTIC MATERIALS THROUGHAHAZARDOUS MATERIALS PROGRAM. nm PROGRAM WiLL INCLUDE, AMONG OTHER TIlINGS, TIlE IDENTIFICATION AND LABELING OF HAZARDOUS MATERIALS IN ACCORDANCE WITH APPI,ICABLE STANDARDS (E.G., NATIONAL FIRE PROTECTION AsSOCIATION [NFPA]); IDENTIFICATION OF INCOMPATIBLE MATERIALS, AND SAFE-HANDLING PROCEDURES NA .REMARKS COMPONENTS Y N Do the methods for handling/disposing of refuse meet all regulatory t8J 0 0 Policy 4/23/03 Waste disposal requirements? A licensediCertifiedfTrained pest-control professional inspects for rodents, insects, and vennin. 0 t8J 0 • At least monthly. • The pest-control program includes preventative spraying for indigenous insects. Drinking water and wastewater is routinely tested according to a fixed t8J 0 0 Policy 4/23/02 Water supply schedule. Emergency power generators are tested at least every two weeks. Policy 3/16/03 Emergency • Other emergency.systems and equipment receive testing at least [81 quarterly. 0 0 power generators and communications • Testing is followed-up with timely corrective actions (repairs and replacements). o ACCEPTABLE o DEFICIENT [8] AT-RISK o REPEAT FINDING REMARKS: The sprinkler and smoke detection systems annual tests have expired. The last sprinkler test was conducted in January 2007. The last smoke alarm test was conducted in June 2007. The test results indicated 39 smoke detectors failed the test. The smoke detectors have not been repaired at this time. Fire drills are conducted and documented quarterly instead ofmontWy. Sanitation standards are not posted in the barbering area / July 10, 2008 b6,b7c AUDITOR'SSIGNATURE/DATE ~ ~- b6,b7c ... - - - ----- - - - - - - - - - - - - - - - - - - ---------- FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE) © 2007 Creative Corrections, LLC (Rev. 12/8/07) Page 51 HOLD ROOMS IN DETENTION FACILITIES HOLD ROOMS WILL BE USED ONLY FOR TEMPORARY DETENTION OF DETAlNEES AWAITING REMOVAL, TRANSFER, EOIR HEARINGS, MEDICAL TREATMENT iNTRA-FACIllTY MOVEMENT, OR OTIlER PROCESSING INTO OR OUT OF THE FACIllTY. N REMARKS Y NA COMPONENTS [J The hold rooms are situated within the secure perimeter. [J ~ The hold rooms are well ventilated, well lighted, and all activating switches 0 0 ~ are located outside the room. Each hold room has sufficient The hold rooms contain sufficient seating forthe number of detainees held. [8J seating in the form of benches 0 0 which are attached to the wall. Bunks, cots, beds, or other related make-shift sleeping apparatus are [8J 0 0 ~recluded from use inside hold rooms. [] The walls and ceilings of the hold rooms are tamper and escape proof. IZI LJ Interviews with Receiving and Individuals 'are not held in hold rooms for more than 12 hours. Discharge staff revealed that [8J detainees are housed, on 0 0 occasion, more than twelve hours within the hold rooms. [8J Male and females are segregated from each other. lJ 0 Detainees under the age of 18 Detainees under the age of 18 are not held with adult detainees. are housed with adults. [8J However, in the state of Georgia 0 0 individuals are considered lin adult at the age of 17. Detainees are provided with basic personal hygiene items such as water, [8J 0 0 soap, toilet paper, cups for water feminine hygiene items diapers and wipes. In older facilities, officers are within visual or audible range to allow [8J 0 0 detainees access to toilet facilities on a regular basis. All detainees are given a pat down search for weapons or contraband before [8J 0 0 being placed in the room. Officers closely supervise the detention hold rooms using direct supervision (Irregular visual monitoring.). [8J 0 0 • Hold rooms are irregularly monitored every 15 minutes . • Unusual behavior or comj)laints are noted . When the last detainee has been removed from the hold room, it is given a [8J 0 0 thorough inspection. There is a written evacuation plan that includes a designated officer to [8J remove detainees from hold rooms in case of fire and/or building 0 0 evacuation. An appropriate emergency service is called immediately upon a [8J 0 0 determination that a medical emergency may exist. POllCY: [8J ACCEPTABLE o DEFICIENT OAT-RISK o REPEAT FINDING REMARKS: Hold rooms are used only for temporary detention of detainees awaiting removal, transfer, court hearings, medical treatment, intrafacility movement, or other processing into or out of the facility. These hold rooms meet every required standard except one. Interviews with receiving and discharge staff revealed that detainees are housed, on occasion, more than 12 hours in the hold rooms. I July 10.2008.0 AUDITOR'SSIGNATURE/DATE ~ b6,b7c b6,b7c 1 - - - - - - - - - - - - - - - - - - - - - - - - . - - - - - - - - - - - - -.. - -- - - --- - - --- - - - - - - - - - - - - - FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE) © 2007 Creative Corrections, LLC (Rev. 12/8/07) Page 52 KEY AND LOCKCONTROL (SECURITY, ACCOUNTABILITY AND MAINTENANCE) POLICY IT IS THE POLICY OF THE ICE SERVICE To MAINTAIN AN EFFICIENT SYSTEM FOR THE USE, ACCOUNTABILITY AND MAINTENANCE OF AlL KEYS AND LOCKS. COMPONENTS Y N NA 0 IZJ 0 IZJ 0 0 IZJ 0 0 The security officer[s], or equivalent in IGSAs, has attended an approved locksmith training program. The security officer, or equivalent in IGSAs, has responsibly for all administrative duties and responsibilities relating to keys, locks etc. The security officer, or equivalent in IGSAs, provides training to employees in key control. f - - - - - - - - - - - - - - - - - - - --- --------------- ---- - - - - REMARKS The facility does not endorse the use of a "stand alone" security officer. The Engineering and Custody Department share this responsibility. The Engineering Department completes lock repairs and the Custody Department assigns a Sergeant the responsibility of key control and accountability. The Accreditation Lieutenant cuts new keys when needed. Interviews with these staff revealed none of them has attended an approved locksmith training program. Policy Controlled Access and Use of Keys, 03/15/11, February 6,2008 Page 1, Section A. 1. states the Assistant Administrator or designee is responsible for implementation and audit of the key control system, training of staff, storage, issuance, maintenance, and inventories of locks and keys. Training in Key Control occurs during basic techniques training and again during annual refresher training. - - - - - - - - - --- ------- -- --- - --- - - - - - - - - - - - - - - - - - - - - FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE) © 2007 Creative Corrections, LLC (Rev. 12/8/07) Page 53 KEY AND LOCK CONTROL (SECURITY, ACCOUNTABILITY AND MAINTENANCE) POLICY IT IS THE POLICY OF THE ICE SERVICE TO MAINTAIN AN EFFICIENT SYSTEM FOR THE USE, ACCOUNTABn.xrY AND MAINTENANCE OF ALL KEYS AND LOCKS. N NA REMARKS COMPONENTS Y The security officer, or equivalent in IGSAs, maintains inventories of all keys, locks and locking devices. - 0 [8J 0 b2High Staff interviews with the Engineering Department revealed they do not follow any preventive maintenance program or maintain any documentation. The security officer follows a preventive maintenance program and maintains all preventive maintenance documentation. 0 [8J 0 Facility policies and procedures address the issue of compromised keys and locks. The security officer, or equivalent in IGSAs, develops policy and procedures to ensure safe combinations integrity. [8J 0 0 0 [8J 0 Only dead bolt or dead lock functions are used in detainee accessible areas. Only authorized locks (as specified in the Detention Standard) are used in detainee accessible ateas. Grand master keying systerus are prohibited. [gI 0 0 [gI 0 0 0 [8J 0 l - - - - - - - - - ---. - - - - - - - - - - - ----------- - - - - - - - - - - - - - - b2High b2High ----------------------------- FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE) © 2007 Creative Corrections, LLC (Rev. 12/8/07) Page 54 KEY AND LOCK CONTROL (SECURITY, ACCOUNTABILITY AND MAINTENANCE) POLICY IT IS THE POLICY OF THE ICE SERVICE TO MAINTAIN AN EFFICIENT SYSTEM FOR THE USE, ACCOUNTABIUlY AND MAINTENANCE OF ALL ~YSAND LOCKS. N NA REMARKS COMPONENTS Y A review of key rings within the All worn or discarded keys and locks are cut up and properly disposed of. Main Control Center revealed a broken key on key ring 20. ~ 0 There was no documentation 0 available to indicate when this key was broken or how long it had been broken. Padlocks and/or chains are prohibited from use on cell doors. 0 0 J8J The entrance/exit door locks to detainee living quarters, or areas with an occupant load of 50 or more people, conform to: ~ 0 0 • Occupational Safety and Environmental Health Manual, Ch. 3; National Fire Protection Association Life Safety Code 101. • The operational keyboard is sufficient to accommodate all the facility key 0 0 ~ rings including keys in use and is located in a secure area. Procedures are in place to ensure that key rings are: • Identifiable; • The numbers of keys are cited; and • Keys cannot be removed. Emergency keys are available for all areas of the facility. The facilities use a key accountability system. 0 ~ 0 ~ 0 0 ~ 0 0 ~ 0 0 ~ 0 0 Authorization is necessary to issue any restricted key. Individual gun lockers are provided. They are located in an area that permits constant officer observation. • In an area that does not allow detainee or public access. • b2High The key accountability system is flawed as described above. The policy states restricted keys are issued only under the authority of supervisory personnel. FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE) <C 2007 Creative Corrections, LLC (Rev. 12/8/07) Page 55 KEY AND LOCK CONTROL (SECURITY, ACCOUNTABILITY AND MAINTENANCE) Poucy IT IS THE POLICY OF THE ICE SERVICE TO MAINTAIN AN EFFICIENT SYS1EMFOR TIIEUSE, ACCOUNTABILITY AND MAINTENANCE OF AIL KEYS AND LOCKS. . N Y COMPONENTs NA REMARKS D b2High The facility has a key accountability policy and procedures to ensure key accountability. The keys are physically counted daily. D All staff members are trained and held responsible for adhering to proper procedures for the handling of keys. • Issued keys are returned immediately in the event an employee inadvertently carries a key ring home. • When a key or key ring is lost, misplaced, or not accounted for, the shift supervisor is immediately notified. • Detainees are not pennitted to handle keys assigned to staff. o ACCEPTABLE ~DEFICIENT D OAT-RIsK D o REPEAT FINDING REMARKS: The facility does not endorse the use of a "stand alone" security officer. The Engineering and Custody Department share this responsibility. The Engineering Department completes lock repairs, the Custody Department assigns a Sergeant the responsibility of key control and accountability, and the Accreditation Lieutenant cuts new keys when needed. Interviews with staff revealed these staff members have not attended an approv~ locksmith training program. It was determined the facility was not following several of their policy and standard requirements. b2High b2High b2High a broken key was found on a key ring with no documentation available to indicate when this key was broken or how long it had been broken., b6,b7c / July 10.2008 AUDITOR'SSIGNATURE/DATE - .------- /1.,. If----- ._---- -_._-- b6,b7c ------------- - - - --- ---_._--- -- -- --- - - - - ._-- ---'~'--' FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE) (:) 2007 Creative Corrections, LLC (Rev. 12/8/07) Page 56 POPULATION COUNTS POLICY: -ALL DETENTION FACILITIES SHALL ENSUREAROUNl)-THE-CLOCK ACCOUNTABILITY FOR ALL DETAINimS. THIs REQUIRES TIIATTHEY CONDUCT AT LEAST ONE FORMAL COUNT OF THE DETAINEE POPUlATION PER SHIFT, wrrn ADDmONAL FORMAL AND INFORMAL COUNTS CONDUCTED AS NECESSARY. REMARKS Y NA COMPONENTS N Staff conduct a fOlmal count at least once each shift. Activities cease or are strictly controlled while a fOlmal count is being conducted. ~ lJ LJ Policy Inmate Counts, 03/15/05, February 6, 2008, Page 3, Section 3, addresses controlled activity. Observations of count procedures indicate activities do not cease or are strictly controlled within Unit 5 and 6. Detainees were observed sitting in day rooms, using telephones, and watching television during fOlmal counts. All movement does not cease for the duration of a fOlmal count as evidenced by relocation boards being updated during count procedures. Policy Inmate Counts, 03/15/05, February 6,2008, Page 3, Section 4, addresses simultaneous counts. 0 ~ 0 0 ~ 0 0 r8J 0 ~ 0 0 ~ 0 [J Certain operations cease during fOlmal counts. All movement ceases for the duration of a fOlmal count. FOlmal counts in all units take place simultaneously. Detainee participation in counts is prohibited. A face-to-photo count follows each unsuccessful recount. Officers positively identify each detainee before counting himlher as present. Written procedures cover informal and emergency counts. They are followed during infolmal counts and emergencies . The control officer (or other designated position) maintains an out count record of all detainees temporarily leaving the facility. This training is documented in each officer's training folder. • o [8J ACCEPTABLE DEFICIENT 0 ~ 0 !81 0 0 ~ 0 0 !81 0 0 0 0 [8J OAT-RISK o The policy does not address the use of a face-to-photo count following each unsuccessful recount. Additionally, staff interviews revealed a face-tophoto count rarely occurs and no ID picture cards are maintained within the Units to complete such a count. The policy addresses positive identification of detainees. REPEAT FINDING REMARKS: Around the clock accountability of detainees does occur at this facility; however, several policy and standard requirements are not being followed. Activities do not cease and are not strictly controlled during formal counts as detainees were observed sitting in day rooms, using telephones and watching television; movement does not cease for the duration of a formal count as evidenced by relocation boards being updated during count procedures; face-to-photo counts following each unsuccessful recount does not occur as observed during an emergency count conducted the first day of the review. b6,b7c /July 10.2008 AUDITOR's SIGNATURE/DATE L ~ '- b6,b7c J - - - - - - - - - - - -------- FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE) © 2007 Creative Corrections, LLC (Rev. 12/8/07) Page 57 POST ORDERS POLICY: ICE PROVIDES OFFICERS ALL NECESSARY GUIDANCE FOR CARRYlNG OUT THElRDUTIES. TIns GUIDANCE INCLUDES TIIE POST ORDERS ESTABLISHED FOR EVERY POST WHiCH ARE REVIEWED AT LEAST ANNuALLY, AND GIVEN TO EACH OFFICER uPoN ASSIGNMENT TO THAT POST. COMPONENTS Every fixed post has a set of post orders. Each set contains the latest inserts (emergency memoranda, etc.) and revisions. One individual or department is responsible for keeping all post-orders current with revisions that take place between reviews. The IGSA maintains a complete set (central file) of post orders. The central file is accessible to all staff. The orc or Contract/ IGSA equivalent initiates/aut40rizes all post-order changes. The orc or Contract 1 IGSA equivalent has signed and dated the last page of every section. Y [gI [] NA [J [8J 0 0 [8J 0 0 LJ l8J [1 [] [] [8J 0 D· ~ N 0 [8J 0 [8] 0 0 [8J 0 0 0 0 181 0 0 181 ~ [J 181 0 0 0 A review/updating/reissuing of post orders occurs regularly and at a minimum, annually. Procedures keep post orders and logbooks secure from detainees at all times. Every armed-post officer qualifies with the post weapon(s) before assuming post duty. Anned-post post orders provide instructions for escape attempts. The post orders for housing units track the event schedule. Housing-unit post officers record all detainee activity in a log. The post order includes instructions on maintaining the logbook. o DEFICIENT [8J ACCEPTABLE .. OAT-RISK REMARKS The Administrator and Assistant Administrators for Security and Operations sign the last page of every post order; however, these pages are not dated. Facility policy - Security Manual, Post Orders, Signature Sheets, 03115/01, dated February 6, 2008, Page 3, Section 4, addresses the review, updating, and reissuing of post orders. The facility has no armed posts; therefore, no armed post orders have been established. The facility has no armed posts; therefore, no armed post orders have been established. o REPEAT FINDING REMARKS: The post order system in place meets the standard requirements for legibility and relevance, chronological duties in sequence, duties, expectations and responsibilities of the post, and they emphasize the safety, security, and supervision of detainees. The Administrator and Assistant Administrators for Security and Operations sign the last page of every post order; however, these pages are not dated. b6,b7c I July 10. 2008 TURE/DATE ~ 'j . b6,b7c FOR OFFICIAL USE ONLY (LA W ENFORCEMENT SENSITIVE) © 2007 Creative Corrections, LLC (Rev. 12/8/07) Page 58 -, SECURITY INSPECTIONS POLICY: POST ASS[GNMENTS IN TIlE FACILITY'S IDGH-lusK AREAS, WHERE SPECrAL SECURITY PROCEDURES MUST BE FOLLOWED, WILL BE RESTRlCTED TO EXPERIENCED PERSONNEL WITH A THOROUGH GROUNDING IN FACILITY OPERATrONS. COMPONENTS No NA .REMARKS YES The facility has a comprehensive security inspection policy. The policy specifies: Policy Patrols and Inspections, • Posts to be inspected; 03/15104, dated February 6, • Required inspection forms; 0 t8J 0 2008, addresses security Frequency of inspections; • inspections of the facility. Guidelines for checking security features; and • Procedures for reporting weak spots, inconsistencies, and other • areas needing improvement Every officer is required to conduct a security check ofhislher assigned 0 t8J 0 area. The results are documented. Documentation of security inspections is kept on file. Security reports within housing . areas are maintained on file . 0 0 Outside Perimeter Checks are t8J logged in the Shift Commanders Bound Log Book. Procedures ensure that recurring problems and a failure to take corrective The policy does not address action are reported to the appropriate manager. 0 t8J 0 procedures regarding recurring problems and corrective actions. The front-entrance officer checks the ID of everyone entering or exiting 0 t8J 0 the facility. .' All visits are officially recorded in a visitor logbook or electronically recorded. The facility has a secure visitor pass system. Every Control Center officer receives specialized training. t8J 0 0 [8J [J [J t8J 0 0 t8J 0 0 Staff interviews with the Shift Commander revealed that formal (specialized) training does not occur with every Control Center Officer. Control Center Officers receive OJT only with a Field Training Officer prior to placement within the Control Center. The Control Center is staffed around the clock. Policy restricts staff access to the Control Center. b2High 0 Detainees are restricted from access to the Control Center. Communications are centralized in the Control Center. Officers monitor all vehicular traffic entering and leaving the facility. .-------- -_ _--------.. -- - --_. - ---- jgJ 0 [] ~- [J [J [J jgJ 0 D - - - - - - -- t8J -_ . . . . . - - - - - - - --- ._._'._._-- - - - - b2High - .. - - - --_ ... FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE) © 2007 Creative Corrections, LLC (Rev. 12/8/07) Page 59 _-_._ .. --- SECURITY INSPECTIONS POLICY: POST ASSIGNMENTS IN TIm FACILITY'S HIGH-RISK AREAS, WHERE SPECIAL SECURITY PROCEDtlRES MUST BE FOLLOWED, WIi.L BE RESTRICTED TO EXPERIENCED PERSONNEL WITH A THOROUGH GROUNDING IN FACILITY OPERATIONS. .. . REMARKS COMPONENTS YES No 'NA The facility maintains a log of .all incoming and departing vehicles to sensitive areas of the facility. Each entry contains: • The driver's name; • Company represented; b2High [8J 0 0 • Vehicle contents; Delivery date and time; • • Date and time out; • Vehicle license number; and Name of employee responsible for the vehicle during the visit ~ Officers thoroughly search each vehicle enteriIig and leaving the facility. [8J ~ • 0 0 ~ The facility has a written policy and procedures to prevent the introduction. of contraband into the facility or any of its components. Tools being taken into the secure area of the facility are inventoried before entering and prior to departure. The SMU entrance has a sally port. Written procedures govern searches of detainee housing units and personal areas. [8J 0 0 [8J 0 [8J [] 0 [J [8J 0 0 [8J 0 0 IZI LJ [J [8J 0 0 0 [8J 0 Housing area searches occur at irregular times. Every search of the SMU and other housing units is documented. Storage and supply rooms, walls, light and plumbing fixtures, accesses, and drains, etc., undergo frequent, irregular searches. These searches are documented. Walls, fences, and exits, including exterior windows, are inspected for defects once each shift. b2High Official visitors as well as other visits are subjected to a walkthru metal detector search as well as bag search. The facility policy - Facility and Inmate Searches, 03/15/10, dated February 6, 2008 addresses searches of detainee housing units and personal areas. Policy 03/15/10 addresses housing unit searches occurring at irregular times and documentation supports this procedure occurs. b2High Daily procedures include: • Perimeter alarm system tests; • Physical checks of the perimeter fence; and • Documenting the results. 0 [8J 0 Visitation areas receive frequent irregular inspections. t8J [J [] t8J ACCEPTABLE o DEFICIENT OAT-RISK o REPEAT FINDING FOR OFFICIAL USE ONLY (LA WENFORCEMENT SENSITIVE) (i) 2007 Creative Corrections, LLC (Rev. 12/8/07) Page 60 REMARKS: Current written procedures fail to be specific regarding recurring problems and. corrective actions and procedures for reporting weak spots, inconsistencies, and other areas needing improvement. Observations in concert with staff interviews revealed the following regarding Security Inspections: b2High b2High b6,b7c !../.!!.Ju,,-!1J..-.A.vlO~2~00~8,,--_~;bi__L-t b6,b7c AUDlTOR'SSIGNATURE/DATE ... FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE) to 2007 Creative Corrections, LLC (Rev. 12/8/07) Page 61 -- SPECIAL MANAGEMENT UNIT (SMU) ADMINISTRATIVE SEGREGATION POLICY: THE SPECIAL MANAGEMENT UNIT REQUIRED IN EVERY FACU,ITY ISOLATES CERTAIN DETAINEES FROM THE GENERAL POPULATION. Tfrn SPECIALMANAGBMENT UNIT WILL CONSIST OF TWO SECTIONS. ONE, ADMINISTRATIVE SEGREGATION, HOUSES DETAINEES ISOLATED FOR THEIR OWN PROTECTION; THE OTHER FOR DETAINEES BEING DISCIPLINED FOR WRONGDOING (SEE THE "SPECIAL MANAGEMENT UNIT fDISCIPLINARY SEGREGATION1" STANDARD). Y NA REMARKS COMPONENTS N The Administrative Segregation unit provides non-punitive protection from the general population and individuals undergoing disciplinary segregation. 0 !8J 0 • Detainees are placed in the SMU (administrative) in accordance with written criteria. In exigent circumstances, staff may place a detainee in the SMU (administrative) before a written order has been approved. !8J 0 0 • A copy of the order given to the detainee within 24 hours. The facility policyThe OIC (or equivalent) regularly reviews the status of detainees in Administrative Segregation, administrative detention. 03/18/02, dated February 6, A supervisory officer conducts a review within 72 hours of the • 2008, Page 4, Section D. 2, detainee's placement in the SMU (administrative). states detainees placed in AS 0 !8J 0 will have their status reviewed by a member of the Classification Staff within 3 working days. A supervisory officer conducts another review after the detainee has spent seven days in administrative segregation, and: The policy states detainees placed in AS will be reviewed • Every week thereafter for the first month; and !8J 0 0 weekly by the Classification • Every 30 days after the first month. Committee. Does each review include an interview with the detainee? • Is a written record made of the decision and the justification? • The detainee is given a copy of the decisionandjustification for each review. 0 0 • The detainee is given an opportunity to appeal the reviewer's !8J decision to someone else in the facility. The OIC (or equivalent) routinely notifies the Field Office Director (or The policy does not address notification of the OIC ofICE staff officer in charge of IGSAs) any time a detaineers stay in any time a detainee's stay in AS administrative detention exceeds 30 days. !8J 0 exceeds 30 days. Interviews • Upon notification that the detainee's administrative segregation 0 with staff support this does not has exceeded 60 days, the FD forwards written notice to HQ happen as they only hold an ICE Field Operations Branch Chief for DRO. detainee for less than 72 hours. The policy does not address The OIC or equivalent) reviews the case of every detainee who objects to administrative segregation after 30 days in the SMU; reviewing the case of every detainee who objects to AS after • A written record is made of the decision and the justification. !8J 0 0 30 days in the SMU. Interviews • The detainee receives a copy of this record. indicate the Classification Committee conducts this review. The detainee is given the right to appeal to the OIC (or equivalent) the conclusions and recommendations of any review conducted after the !8J 0 0 detainee have remained in administrative segregation for seven consecutive days. Administratively segregated detainees enjoy the same general privileges 0 0 ~ as detainees in the general population. FOR OfFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE) <C 2007 Creative Corrections, LLC (Rev. 12/8/07) Page 62 _._----------------' SPECIAL MANAGEMENT UNIT (SMU) ADMlNISTRATIVE SEGREGATION POLlCY: THE SPECIAL MANAOEMENT UNIT REQUIRED IN EVERY FACILITY ISOLATES CERTAIN DETAINEES FROM THE GENERAL POPULATION. THE SPECIAL MANAGEMENT UNIT WILL CONSIST OF TWO SEG1JONS. ONE,ADMINISTRATIVE SEGREGATION, HOUSES DETAINEES ISOLATED FOR THEIR OWN PROTECTION; THE OTHER FOR DETAINEES BEING DISCIPLINED FOR WRONGDOING (SEE THE "SPECIAL MANAGEMENT UNIT [DISCIPLINARY SEGREGATION]" STANDARD). COMPONENTS REMARKS Y N NA The SMU is: • Well ventilated; 0 ~ 0 • Adequately lighted; • Appropriately heated; and • Maintained in a sanitary condition. All cells are equipped with beds. 0 ~ ·0 • Every bed is securely fastened to the floor or wall. The number of detainees in any cell does not exceed the occupancy limit. • When occupancy exceeds recommended capacity, do basic ~ 0 0 living standards decline? • Do criteria for objectively assessing living standards exist? • If yes are the criteria included in the written procedures? The segregated detainees have the same opportunities to exchange/launder clothing, bedding, and linen as detainees in the ~ 0 0 general population. Detainees receive three nutritious meals per day, from the general population's menu of the day. 0 ~ 0 • Do detainees eat oniy with disposable utensils? • Is food ever used as punishment? Each detainee maintains a normal level of personal hygiene in the SMU. • The detainees have the opportunity to shower and shave at ~ 0 0 least three times a week. • If not, explain. The detainees are provided: • Barbering services; • Recreation privileges in accordance with the "Detainee Recreation" standard; • Non-legal reading material; 0 0 ~ • Religious material; • The same correspondence privileges as detainees in the general popUlation; • Telephone access similar to that of the general population; and • Personal legal material. A health care professional visits every detainee at least three times a A nurse visits the unit each day week. and their visit is logged within 0 0 ~. the bound log maintained in the • The shift supervisor visits each detainee daily. SMU Control Center. • Weekends and holidays. Procedures comply with the "Visitation" standard. 0 ~ 0 • The detainee retains visiting privileges; and • The visiting room is available during normal visiting hours. Visits from clergy are allowed. [J [J l?:$J Detainees have the same law-library access as the general population. Legal materials are brought to • Are they required to use the Jaw library OSeparatyly, or ~ 0 0 them. OAs a group? Are legal materials brought to them? • FOR OFFICIAL USE ONL Y (LAW ENFORCEMENT SENSITIVE) © 2007 Creative Corrections, LLC (Rev. 12/8/07) Page 63 SPECIAL MANAGEMENT UNIT (SMU) ADMINISTRATIVE SEGREGATION POLICY: THE SPECIAL MANAGEMENT UNIT REQUIRED IN EVERY FACILITY ISOLATES CERTAIN DETAINEES FROM THE GENERAL POPULATION. THE SPECIAL MANAGEMENT UNIT WILL CONSIST OF TWO SECTIONS. ONE, ADMINISTRATIVE SEGREGATION, HOUSES DETAINEES ISOLATED FOR THEIR OWN PROTECTION; THE OTHER FOR DETAINEES BEING DISCIPLINED FOR WRONGDOING (SEE THE "SPECIAL MANAGEMENT UNIT [DISCIPLINARY SEGREGATION]" STANDARD). . NA N REMARKS COMPONENTS Y This is maintained in a bound The SMU maintains a permanent log of detainee-related activity, e.g., logbook maintained within the meals served, recreation, visitors etc. 0 181 0 SMU Control Center. The facility does not use Form ISPC procedWes include completing the SMU Housing Record (I-888) 888 or a local equivalent to immediately upon a detainee's placement in the SMU. [gJ document individual recreation, Staff completes the form at the end of each shift. 0 0 • meals, showers, medical CDFs and IGSA facilities use Form 1-888 (or local equivalent). • attention etc. A review of the bound logbook Staffrecord whether the detainee ate, showered, exercised, and took any maintained in the SMU Control applicable medication during every shift. Center revealed that staff does • Staff logs record all pertinent information, e.g., a medical record whether the detainee ate, condition, suicidaVassaultive behavior, etc; showered, or exercised. • The medical officerihealth care professional signs each However, the log does not individual's record during each visit; and specify which meal was eaten, The housing officer initials the record when all detainee • [gJ or the time of day showers or 0 0 services are. completed or at the end of the shift. recreation took place. The administration of medication was also not recorded. The medical professional does not sign each individual record during each visit as there is none to sign. A new record is created for each week the detainee is in Administrative Segregation. A new record is not created for [gJ 0 each week the detainee is in AS. • The weekly records are retained in the SMU until the 0 detainee's return to the general population. o DEFICIENT I2J ACCEPTABLE OAT-RISK o REPEAT FINDING REMARKS: Current policy does not address the notification oftbe OIC ofICE any time a detainee's stay in Administrative Detention exceeds 30 days. Interviews with staff indicate this does not happen, as ICE detainees are generally housed for less than 72 hours. The facility does not use Form 1-888 or a local equivalent to document individual recreation, meals, showers, medical attention, etc., and as such there is no individual record for a medical professional to sign daily. b6,b7c L r / July 10,2008 NATURE/DATE \ Y b6,b7c . \ FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE) © 2007 Creative Corrections, LLC (Rev. 12/8/07) Page 64 SPECIAL MANAGEMENT UNIT DISCIPLINARY SEGREGATION POLICY: EACH FACILITY WILL ESTABLISH A SP!,!CIAL MANAGEMENT UNIT IN WInCH TO ISOLATE CERTAIN DETAINEES FROM THE GENERAL POPULATION. THE SPECIAL MANAGEMENT UNIT WILL HAVE TWO SECTIQNS, ONE FOR DETAINEES IN ADMINISTRATIVE SEGREGATION; THE OTHER FOR DETAINEES BEING SEG~ATED FOR DISCIPLINARY REASONS. COMPONENTS N NA Y REMARKS Officers placing detainees in disciplinary segregation follow written 0 ~ 0 procedures. The sanctions for violations committed during one incident are limited 0 0 ~ to 60 days. A completed Disciplinary Segregation Order accompanies the detainee into the SMU. 0 0 • The detainee receives a copy of the order within 24 hours of ~ placement in disciplinary segregation. Standard procedures include reviewing the cases of individual detainees housed in disciplinary de~ention at set intervals. 0 0 • After each formal review, the detainee receives a written copy of ~ the decision and supporting reasons. The conditions of confmement in the SMU are proportional to the ·0 ~ 0 amount of control necessary to protect detainees and staff. Detainees in disciplinary segregation have fewer privileges than those ~ 0 0 housed in administrative segregation. Living conditions in disciplinary SMUs remain the same regardless of behavior. 0 0 • Ifno, does staff prepare written documentation for this action? ~ • Does the OlC sign to indicate approval. Every detainee in disciplinary segregation receives the same humane ~ 0 0 treatment, regardless of offense. The quarters used for segregation are: • Well-ventilated. • Adequately lighted. 0 0 ~ • Appropriately heated. • Maintained in a sanitary condition. AU cells are equipped with beds that are securely faStened to the floor or ~ 0 0 wall of the cell. The number of detainees confined to each cell or room is limited to the number for which the space was designate. ~ 0 0 • Does the orc approve excess occupancy on a temporary basis? When a detainee is segregated without clothing, mattress, blanket, or The facility policy - Disciplinary pillow (in a dry cell setting), a justification is made and the decision is Detention, 03/18/04, dated reviewed each shift. Items are returned as soon as it is safe. February 6, 2008, Page 4, Section 11, states anytime beddmg, clothing, etc. must be removed from the detainee to 0 0 ~ protect the detainee from selfinflicted injuries or to prevent acts of destruction, and the circumstances will be documented. Detainees in the SMU have the same opportunities to exchange clothing, ~ 0 0 bedding, etc. as other detainees. FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE) 02007 Creative Corrections, LLC (Rev. 12/8/07) Page 65 SPECIAL MANAGEMENT UNIT DISCIPLINARY SEGREGATiON EACH FACILITY WILL ESTABLISH A SPECrAL MANAGEMENT UNIT INWHICH.TO ISOLATE CERTAIN DETAINEES FROM THE GENERAL POPULATION. THE SPECrAL MANAGEMENT UNIT WnL HAVE TWO SECTIONS. ONE FOR DETAINEES IN ADMINlSTRATIVESEGREGATION; THE OTHER FOR DETAINEES BEING SEGREGATED FOR DISCIPLINARY REASONS. NA REMARKS COMPONENTS Y N Detainees in the SMU receive three nutritious meals per day, selected from the Food Service's menu of the day. 0 ~ 0 • Food is not used as punishment. Detainees are allowed to maintain a normal level of personal hygiene, 0 0 ~ including the opportunity to shower and shave at least three times/week. Detainees receive, unless documented a threat to security: • Barbering services; • Recreation privileges; 0 ~ 0 • Other-than-Iegal reading material; • Religious material; • The same correspondence privileges as other detainees; and • Personal legal material. When phone accesS is limited by number or type ofcalls, the following areas are exempt: • Calls about the detainee's immigration case or other legal matters; ~ 0 0 • Calls to consular/embassy officials; and • Calls during family emergencies (as determined by the OIC/Warden) .. A health care professional visits every detainee in disciplinary segregation every week day. 0 0 ~ • The shift supervisor visits each segregated detainee daily • Weekends and holidays, SMU detainees are allowed visitors, in accordance with the "Visitation" 0 0 ~ standard. SMU detainees receive legal villits, as provided in the "Visitation" standard. 0 0 • Legal service providers are notified of security concerns ~ arising before a visit. Visits from clergy are allowed. • The clergy member is given the option ofvisitinglnot visiting the segregated detainee. ~ 0 0 • Violent/uncooperative detainees are denied access to religious services when safety and securi~would otherwise be affected. SMU detainees have law library access. • Violent/uncooperative detainees retain access to the law library unless adjudicated a security threat in writing. Legal materials are brought to detainees on a case-by-case D 0 • 'Legal material brought to individuals in the SMU on a case:-by- [8J basis. case basis. Staff documents every incident of denied access to the law • library. This is maintained in a bound All detainee-related activities are documented, e.g. meals served, recreation activities, visitors, etc. logbook maintained within the [8J 0 0 SMU Control Center. POLICY: as FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE) 10 2007 Creative Corrections, LLC (Rev. 12/8/07) Page 66 SPECIAL MANAGEMENT UNIT DISCIPLINARY SEGREGATION POllCY: EACH FACILI1Y WilL ESTABUSH A SPECIAL MANAGEMENT UNIT IN WHICH TO ISOLATE CERTAIN DETAINEES FROM TI-IE GENERAL PoPULA'UpN. THE SPECIAL MANAGEMENT UNIT WilL HAVE TWO SECTIONS, ONE FOR DETAINEES IN ADMINISTRATIVE SEGREGATION; TIm OTHER FOR DETAINEES BEING SEGREGATED FOR DISCIPLINARY REASONS. Y COMPONENTS N NA REMARKS The ~ the Special Management Housing Unit Record (I-888or The facility does not use Form 1equivalent), is prepared as soon as the detainee is placed in the SMU. 888 or a local equivalent to document individual recreation, All 1-888s are filled out by the end of each shift. • D I2SI D meals, showers, medical The CDFIIGSA facility use Form. • attention, etc. • 1-888 (or equivalent local form). SMU staff record whether the detainee ate, showered, exercised, took medication, etc. • Details about the detainee logged, e.g., a medical condition, suicidaVviolent behavior, etc. • The health care official sign individual records after each visit • The housing officer initials the record when all detainee services are completed or at the end of the shift. • A new record is created weekly for each detainee in the SMU. • The SMU retains these records until the detainee leaves the SMU. o DEFICIENT ~ ACCEPTABLE D OAT-RISK !8J D A review of the bound logbook maintained in the SMU Control Center revealed that staff does record whether the detainee ate, showered, or exercised. However, the log does not specifY which meal was eaten, or the time of day showers or recreation tookplace. The administration of medication was also not recorded The medical professional does not sign each individual record during each visit as there is none to sign. o REPEAT FINDING REMARKS: b6,b7c / July 10, 2008 ATURE / DATE 1L-" b6,b7c FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE) 02007 Creative Corrections, LLC (Rev. 1218/07) Page 67 TOOL CONTROL POLICY: IT IS THE POllCY OF ALL FACILITIES THAT ALL EMPLOYEES SHALL BERESPONSlBLE FORCOMPLYING WTI1ITHE TOOL CONTROL POUCY. THE MAINTENANCE SUPERVISOR SHALL MAINTAIN A COMPUTER GENERATED OR TYPEWRfITEN MAsTER INvENTORY UST OF TOOLS AND EQUIPMENT AND THE LOCATION IN WHICH TOOLS ARE STORED. THEsE INVENTORIES SHALL BE CURRENT, FILED AND READILY AVAILABLE FOR :rooL INVENTORY AND ACCOUNTABILITY DURING AN AVDIT. COMPONENTS Y N NA REMARKS There is an individual who is responsible for developing a tool control procedure and an inspection system to insure accountability. Department heads are responsible for implementing this standard in their departments. Tool inventories are required for the: Maintenance Department; Medial Department; • Food Service Department; • Electronics Shop; • Recreation Department; and • Armory. The facility has a policy for the regular inventory of all tools. • The policy sets minimum time lines for physical inventory and all necessary documentation. • ICE facilities use AMIS bar code labels when required. • • The facility has a tool classification system. Tools are classified according to: • Restricted (dangerous/hazardous); and Non-Restricted (non-hazardous). • Department heads are responsible for implementing tool-control" procedures. lZ?J 0 0 lZ?J 0 0 lZ?J 0 0 lZ?J 0 0 0 lZ?J 0 lZ?J 0 0 0 lZ?J 0 The facility haS policies and procedures in place to ensure that all tools are marked and readily identifiable. Facility policy - Tool and Equipment, 03/15/12, dated February 6, 2008, Page 1, Section A, 2, states the Maintenance Supervisor is responsible for ensuring compliance with the tool policy. The policy addresses regular inventories of all tools. The policy does not set minimum time lines for physical inventory and all necessary documentation. Tools are inventoried weekly and documentation is available verifying weekly inventories. The policy does not address a tool classification system. Interviews revealed the facility does not have a tool classification system. The Medical, Food Service and Maintenance Department are tasked with this responsibility. The policy does not address marking tools to ensure they are readily identifiable. Observations of tools revealed tools are not marked and readily identifiable. FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE) 02007 Creative Corrections, LLC (Rev. 12/8/07) Page 68 TOOL CONTROL POLlCY: IT IS THE POLICY OF ALL FACILITIES THAT ALL EMPLOYEES SHALL BE RESPONSIBLE FORCOMPLYING WIrnTHE TOOL CON1ROLPOLICY. THE MAlNTENANCE SUPERVISOR SHALL MAINTAIN A COMPUTER GENERATED OR TYPEWRlTIEN MASTER INVENTORY LIST OF TOOLS AND EQUIPMENT AND THE LOCATION IN WHICH TOOLS ARE STORED. THEsE INVENTORIES SHAlL BE CURRENT, FILED AND READILY AVAILABLE FOR TOOL INVENTORY AND ACCOUNTABILITY DURING AN AUDIT. Y N NA REMARKS COMPONENTS Tools are stored within a Central The facility has an approved tool storage system. Tool Room located inside the • The system ensures that all stored tools are accountable . secure perimeter. Some tools Commonly used tools (tools that can be mounted), are • are hung on hooks and stored in such a way that missing tool is readily notice. surrounded by a black outline. ~ 0 0 Other tools are stored within large tool storage carts. b2High b2High Each facility has procedures for the issuance of tools to staff and detainees. The facility has policies and procedures to address the issue oflost tools. The policy and procedures include: • Verbal and written notification; • . Procedures for detainee access; and • Necessary documentation/review for all incidents of lost tools. Broken or worn out tools are surveyed and disposed of in an appropriate and secure manner. All private or contract repairs and maintenance workers under contract to ICE, or other visitors, submit an inventory of all tools prior to admittance into or departure from the facility. [g] ACCEPTABLE o DEFICIENT 0 ~ 0 ~ 0 0 ~ 0 0 ~ OAT-RISK 0 0 The policy only addresses that food service utensils will be signed out and in. The policy does not address issuance of tools to detainees in any area. . Contractors submit an inventory of all tools prior to coming to the facility. That inventory is checked by staff and maintained on file upon the contractor's departure. o REPEAT FINDING REMARKS: Policy does not address the need for a tool classification system, marking tools to ensure they are readily identifiable, and the issuance of tools to detainees in any area. b2High . b2High b6,b7c (July 10. 2008 AUDITOR'S SIGNATURE I DATE ~ 11""" . b6,b7c FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE) © 2007 Creative Corrections, LLC (Rev. 12/8/07) Page 69 . . . _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _- - 1 TRANSPORTATION LAND TRANSPORTATION POLICY: THE IMMIGRATION AND NATURALIZATION SERVICE WILL TAKE ALL NECESSARY PRECAUTIONS TO PROTBCT TIlE LIVES, SAFETY, AND WELFARE OF OUR OFFICERS, TIlE GENERAL PUBUC, AND THOSE IN ICE CUSTODY DURING TIlE TRANSPORTATION OF DETAINEES. STANDARDS HAVE BEEN ESTABLISHED FOR PROFESSIONAL TRANSPORTATION UNDER TIlE SUPERVISION OF EXPERIENCED AND TRAINED DETENTION ENFORCEMENT OFFICERS OR AUTHORIZED CONTRACT PERSONNEL. ~ STANDARD NA: CHECK TIllS BOX IF ALL ICE TRANSPORTATION IS HANDLED ONLY BY TIlE ICE FIELD OFFICE OR SUB-OFFICE IN CONTROL OF THE DETAINEE CASE. COMPONENTS YES NA REMARKS NO Transporting officers comply with applicable local, state, and federal mot'or vehicle laws and regulations. Records support this finding of D D 0 compliance. Every transporting officer required to drive a commercial size bus has a valid Commercial Driver's License (CDL) issued by the state of D D D employment [] [] Supervisors maintain records for each vehicle operator. [J Officers use a checklist during every vehicle inspection. • Officers report deficiencies affecting operability; mid D D • Deficiencies are corrected before the vehicle goes back into D service. Transporting officers: • Limit driving time to 10 hours in any 15 hour period; • Drive only after eight consecutive off-duty hours; • Do not receive transportation assignments after having been on duty, in any capacity, for 15 hours; D D • Drive a 50-hour maximum in a given work week; a 70-hour D maximum during eight consecutive days; • During emergency conditions (including bad weather), officers may drive as long as necessary and safe to reach a safe area-exceeding the 10-hour limit. Two officers with valid CDLs required in any bus transporting detainees. • When buses travel in tandem with detainees, there are two D D D qualified officers per vehicle. • An unaccompanied driver may transport an empty vehicle. [] [] Before the start of each detail the vehicle is thoroUghly searched. [J [] Positive identification of all detainees being transported is confirmed. [J LJ All detainees are searched immediately prior to boarding the vehicle by D D D staff controlling the bus or vehicle. The facility ensures that the number of detainees transported does not D D 0 exceed the vehicles manufacturer's occupancy level. [ ] [] [] Protective vests are provided to all transporting officers. The vehicle crew conducts a visual count once all passengers are on board and seated. 0 0 • Additional visual counts are made whenever the vehicle makes a 0 scheduled or unscheduled stop. Policies and procedures are in place addressing the use of restraining D 0 0 equipment on transportation vehicles. Officers ensure that no one contacts the detainees. 0 0 • One officer remains in the vehicle at all times when detainees D are present FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE) © 2007 Creative Corrections, LLC (Rev. 12/8/07) Page 70 TRANSPORTATION LAND TRANSPORTATION POLICY: THE IMMIGRATION AND NATURALIZATION SERVICE WlLL TAKE ALL NECESSARY PRECAUTIONS TO PROTECT THE LIVES, SAFETY, AND WELFARE OF OUR OFFICERS, THE GENERAL PUBLIC, AND THOSE IN ICE CUSTODY DURING THE TRANSPORTATION OF DETAINEES. STANDARDS HAvE BEEN ESTABLISHED FOR PROFESSIONAL TRANSPORTATION UNDER THE SUPERVISION OF EXPERIENCED AND TRAINED DETENTION ENFORCEMENT OFFICERS OR AUTHORIZED CONTRACT PERSONNEL. f2J STANDARD NA: CHECK THIS BOX IF ALL ICE TRANSPORTATION IS HANDLED ONLY BY THE ICE FIELD OFFICE OR SUB-OFFICE IN CONI:ROL OF THE DETAINEE CASE. REMARKS YES No NA COMPONENTS Meals are provided during long distance transfers. 0 0 • The meals meet the minimum dietary standards, as identified by 0 dieticians utilized by ICE. The vehicle crew inspects all Food Service pickups before accepting delivery (food wrapping, portions, quality, quantity, thermos-transport containers, etc.). • Before accepting the meals, the vehicle crew raises and resolves 0 0 0 questions, concerns, or discrepancies with the Food Service representative; • Basins, latrines, and drinking-water containers/dispensers are cleaned and sanitized on a fixed schedule. Vehicles have: • Two-way radios; 0 0 0 • Cellular telephones; and • Equipment boxes stocked in accordance with the Use of Force Standard. The vehicles are clean and sanitary at all times. 0 0 Personal property of a detainee transferring to another facility is: • Inventoried; 0 0 0 • 'Inspected; and • Accompanies the detainee. The following contingencies are included in the written procedures for vehicle crews: • Attack • Escape • Hostage-taking • Detainee sickness • Detainee death 0 0 0 • Vehicle fire • Riot • Traffic accident • Mechanical problems • Natural disasters • Severe weather Passenger list includes women or minors rl · ' ~ ACCEPTABLE DDEFICIENT D AT-RISK D REPEAT FINDING REMARKS: All ICE transportation is handled only by the ICE sub-office in the control of the detainee's case. / July 10. 2008 b6,b7c AUDITOR'SSIGNATURE/DATE ~ 'ij - b6,b7c FOR OFFICIAL USE ONLY (LA W ENFORCEMENT SENSITIVE) <02007 Creative Corrections, LLC (Rev. 1218/07) Page 71 . ,,---"'-' _.--,----- USE OF FORCE POLICY: THE U.S. DEPARTMENT OF HOMELAND SECURITY AUTIIORIZES TIlE USE OF FORCE ONLY AS ALAST ALTERNATIVE AFTER AIL OTIIER REASONABLE EFFORTS TO RESOLVE A SITUATION HAVE FA.ILED. ONLY THAT AMOUNT OF FORCE NECESSARY TO GAIN CONTROL OF uiE DETAINEE, TO PROTECT AND ENSURE TIlE SAFETY OF DETAINEES, STAFF AND OTIlERS, TO PREVENT SERIOUS PROPERTY DAMAGE AND TO ENSUREINSTmJfION SECURITY AND GOOD ORDER MAYBE USED. PHYSICAL RESTRAINTS NECESSARYTO GAIN CONTROL OF ADETAINEE WHO APPEARS TO BE DANGEROUS MAYBE EMPLOYED WHEN TIlE DETAINEE: COMPONENTS YES No NA Written policy authorizes staff to respond in an immediate-use-of-force situation without a supervisor's presence or direction. When the detainee is in an area that is or can be isolated (e.g., a locked cell, a range), posing no direct threat to the detainee or others, officers must try to resolve the situation without resorting to force. Written policy asserts that calculated rather than immediate use of force is feasible in most cases. The facility subscribes to the prescribed Confrontation Avoidance Procedures. • Ranking detention official, health professional, and others confer before every calculated use of force. When a detainee must be forcibly moved and/or restrained, and there is time for a calculated use-of force, staff uses the Use-of-Force Team Teclmique. • Under staff supervision. Staff members are trained in the performance of the Use-of-Force Team Technique. l'8l D D t8J D D D l'8l D D t8J D D l'8l D l'8l D D l'8l D D All use-of-force incidents are documented and reviewed. REMARKS The facility endorses and uses the Sheriffs Department Policy Use of Fireanns, Use of Force, 03/15/15, dated February 6, 2008, which addresses staff response in an immediate use of force situation. It states the deputies may use only the degree of force which is reasonable and immediately necessarytoprotectthernsel( The policy addresses resolving the situation without resorting to force if possible. The policy does not specifically assert that calculated rather than immediate use of force is feasible in most cases. The policy does not specifically subscribe to prescribed Confrontation Avoidance Procedures. Interviews verified that a ranking detention official, a health professional, and others confer before every calculated use offorce. The policy does not endorse or address the Use of Force Team technique. Interviews and documentation reviewed indicate staff does not always use the Use of Force Team Technique under a supervisor's direction. All staff receives training in the Use of force Team Teclmique and CERT receives additional training in the technique. A Use of Force Incident Form is utilized for this purpose and reviewed by the Captain over Security and the Assistant Administrator of Security. FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE) to 2007 Creative Corrections, LLC (Rev. 12/8/07) Page 72 USE OF FORCE POLICY: THE U.S. DEPARTMENT OF HOMELAND SECURTIY AUTHORIZES THE USE OF FORCE ONLY AS ALAST ALTERNATIYE AFfERALL OTHER RI;:ASONADLE EFFORTS TO RESOLVE A SITUATION HAVE FAlLED. ONLy THAT AMOUNT OF FORCE NECESSARY TO GAIN CONTROL OF THE DETAINEE, TO PROTECf AND ENSURE THE SAFETY OF DETAINEES, STAFF AND OTHERS, TO PREVENT SERIOUS PROPERTY DAMAGE AND TO ENSURE INSTrrUrION SECURITY AND GOOD ORDER MAY BE USED. PHYSlCALlrnSTRAlNTS NECESSARY TO GAIN CONTROL OF ADETAINEE WHO APPEARS TO BE DANGEROUS MAY BE EMPLOYED WHEN THE DETAINEE: NA REMARKS COMPONENTS YES No Staff: • Do not use force as punishment; • Attempt to gain the detainee's voluntary cooperation before resorting to force; [8J 0 0 • Use only as much force as necessary to control the detainee; and • Use restraints only when other non-confrontational means, including verbal persuasion, have failed or are impractical. Medication may only be used for restraint purposes when authorized by [8J 0 0 the Medical Authority as medically necessary. Use-of-Force Team follows written procedures that attempt to prevent Universal precautions are used [8J 0 0 injury and exposure to communicable disease(s). . routinely. Standard procedures associated with using four-point restraints include: • Soft restraints (e.g., vinyl); Facility policy - Use of Restraints 03/15/08, dated • Dressing the detainee apprQpriately for the temperature; February 6, 2008, addresses • A bed, mattress, and blanket/sheet; standard procedures associated • Checking the detainee at least every 15 minutes; with using four-point restraints. • Logging each check; [8J 0 0 However, interviews with staff Turning the bed-restrained detainee often enough to prevent • indicate four-point restraints are soreness or stiffuess; not used within the facility. • Medical evaluation of the restrained detainee twice per Fixed restraints only occur with eight-hour shift; and use of the restraint chair. the • When qualified medical staff is not immediately available, staff position the detainee "face-up". The shift supervisor monitors the detainee's position/condition every two The restraint policy does not hours. address the Shift Commander's [8J role in monitoring the detainee's 0 • He/she allows the detainee to use the rest room at these 0 times under safeguards. position and use of the rest room at these times. [8J All detainee checks are logged. [J [J In immediate-use-of-force situations, staff contacts medical staff once the The restraint policy addresses [8J detainee is under control. contacting medical staff and 0 0 their role. When the OlC authorizes use of non-lethal weapons: The Use of Force policy does not address the use of non-lethal • Medical staff is consulted before staff use pepper weapons. Interviews and spray/non-lethal weapj)ns. [8J Medical staff reviews the detainee's medical file before use .0 documentation indicate medical 0 • staff is not routinely consulted of a non-lethal weapon is authorized. before staffuse chemical munitions. Special precautions are taken when restraining pregnant detainees. The restraint policy does not addresses special precautions • Medical personnel are consulted [8J 0 0 when restraining pregnant detainees. Protective gear is worn when restraining detainees with open cuts or Universal precautions are [8J 0 0 routinely used. wounds. Staff documents every use of force andlor non-routine application of [8J 0 0 restraints. FOR OFFICIAL USE ONLY (LA W ENFORCEMENT SENSITIVE) 10 2007 Creative Corrections, LLC (Rev. 12/8/07) Page 73 . USE OF FORCE POLICY: THE U.S. DEPARTMENT OF HOMELAND SECURITY AUTHORIZES THE USE OF FORCE ONLY AS ALASTALTERNATIVEAFTERALLoiHER. REASONABLE EFFORTS TO RESOLVE A SITUATION HAVE FAILED. ONLY THAT AMOUNT OF FORCBNECESSARY TO GAIN CONTROL OF THE DETAINEE, TO PROTECT AND ENSURE TIlE SAFETY OF DETAINEES, STAFF AND OTHERS, TO PREVENT SERIOUS PROPERTY DAMAGE AND TO ENSURE INSTITUTION SECUlUTY AND GOOD ORDERMAY BE USED. PHYSICAL REsTRAINTS NECESSARY TO GAIN CONTROL OF A DETAINEE WHO APPEARS TO BE DANGEROUS MAY BE EMPLOYED WHEN THE DETAINEE: COMPONENTS No NA REMARKS YES It is standard practice to review any use of force and the non-routine a lication of restraints. All officers receive training in self-defense, confrontation-avoidance techniques and the use of force to control detainees. • Specialized training is given and Officers are certified in all devices they use. In §PCs. is the Use of Force fonn is used? In other facilities (IGSAs 1 CDFs is this fonn or its equivalent used? 0 k8J ACCEPTABLE DEFICIENT OAT-RISK o o o o D o D REPEAT FINDING REMARKS: The Use of Force policy does not address the following: that calculated rather than immediate use of force is feasible in most cases; specifically subscribes to prescribed confrontation avoidance procedures where the ranking detention official, a health professional, and others confer before every calculated use offorce; the use of special precautions when restraining pregnant detainees; the Shift Commander's role in monitoring the detainee's position and use of the rest room when prolonged use of restraints occurs; and when the use of non-lethal weapons is imminent that medical staff must be consulted before correctional staff uses chemical munitions. b6,b7c 1 July 10, 2008 AUDITOR'SSIGNATURE/DATE ~--.- .. I ~ ' ~ b6,b7c ~ .... - ... 2 FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE) "'" 007 Creative Corrections, LLC (Rev. 12/8/07) Page 74 ._._------------------------------ -_._---_ ... __ STAFF DETAINEE COMMUNICATIONS POLley: PROCEDURES MUST BE IN PLACE TO ALLOW FOR FORMAL AND INFORMAL CONTACT BETWEEN KEY FACILITY STAFF AND ICE STAFF AND ICE DETAINEE AND TO PERMIT DETAINEES TO MAKE WRITTEN REQUESTS TO ICE STAFF AND RECEIVE AN ANSWER IN AN ACCEPTABLE TIME FRAME. COMPONENTS The ICE Field Office Director ensW'es that weekly announced and unannounced visits occur at the IGSA. Detention and Deportation Staff conduct scheduled weekly visits with detainees held in the IGSA. Scheduled visits are llosted in ICE detainee areas. Visiting staff observe and note current climate and conditions of confmement at each IGSA. ICE information request Forms are available at the IGSA for use by ICE detainees. The IGSA treats detainee correspondence to ICE staff as Special Correspondence. ICE staff responds to a detainee request from an IGSA within 72 hours. ICE detainees are notified in writing upon admission to the facility of their right to correspond with ICE staff regarding their case or conditions of confinement. o t8l ACCEPTABLE DEFICIENT Y N NA ~ 0 0 ~ ~ 0 0 0 0 0 0 ~ 0 0 ~ 0 0 ILSl LJ [] ~ ~ OAT-RISK D 0 o REMARKS Detainees are notified in writing upon admission to the facility of their right to correspond with ICE staff regarding their case or conditions of confinement. REPEAT FINDING REMARKS: The detainees are allowed formal and informal contact with key ICE staff, and are provided means for communication with ICE representatives via written requests. They receive adequate answers from ICE in a timely manner. b6,b7c JulyIQ,2Q08 AUDlTOR'SSIGNATURE/DATE k ,.,~ - b6,b7c \. FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE) <02007 Creative Corrections, LLC (Rev. 12/8/07) -- Page 75 .-------------------------" DETAINEE TRANSFER STANDARD POLICY: ICE WILL MAKE ALL NECESSARY NOTIFICATIONS WHEN ADETAINEE IS TRANSFERRED. IF ADETAINEE IS BEIl':lGTRANSFERRED VIA TIiE JUSTI9B PRISONER ALIEN TRANSPORTATION· SYSTEM (JPATS), ICE WIIi ADHERE TO JPATS PROTOCOLS. IN ])ECIDING WHETHER TO TRANSFER ADETAINEE, ICE WD.L TAKE INTO CONSIDERATIONWHETIiER TIiE DETAINEE IS REPRESENrEo BEFORE THE IMMIGRATION COURT. IN SUCHCASES, TIiE FrnLD OFFICE DIRECTOR WILL CONSIDER THE DETAINEE'S STAGE WITHINTHEREMOVALPROCBSS, WHEfHER THE DETAINEE'S ATIORNEY IS LOCATED WITHIN REASONABLE DRIVING DISTANCE OF THE FACILITY, AND WHERE THE IMMIGRATION COURT PROCEEDINGS ARE TAKING PLACE. RE~KS· COMPONENTS Y N NA When a detainee is represented by legal counselor a legal representative, and a G-28 has been flled, the representative of record is notified by the detainee's Deportation Officer. [8J 0 0 • The notification is recorded in the detainee's file; and • When the A File is not available, notification is noted within DACS Notification includes the reason for the transfer and the location of the [8J 0 0 new facility. The deportation officer is allowed discretion regarding the timing of the [8J 0 0 notification when extenuating circumstances are involved. The attorney and detainee are notified that it is their responsibility to [8J 0 0 notify family members reKarding a transfer. Facility policy mandates that: • Times and transfer plans are never discussed with the detainee prior to transfer; 0 0 • The detainee is not notified of the transfer until immediately [gJ prior to departing the facility; and • The detainee i~ not permitted to make any phone calls or have contact with any detainee in the general population. The detainee is provided with a completed Detainee Transfer Notification [gJ 0 0 Form. FOIm G-391 or equivalent authorizing the removal of a detainee from a [gJ 0 0 facility is used. For medical transfers: • The Detainee Immigration Health Service (or rGSA) (DIHS) Medical Director or designee approves the transfer; 0 0 • Medical transfers are coordinated through the local rCE office; [gJ and • A medical transfer summary is completed and accompanies the detainee. Detainees in ICE facilities having DIHS staff and medical care are transferred with a completed transfer summary sheet in a sealed envelope [gJ 0 0 with the detainee's name and A-number, and the envelope is marked Medical Confidential. For medical transfers, transporting officers receive instructions regarding [8] 0 0 medical issues. Detainee's funds, valuables, and property are returned and transferred [8] 0 0 with the detainee to hislher new location. Transfer and documentary procedures outlined in Section C and D are [gJ 0 0 followed. Meals are provided when transfers occur during normally schedule meal [8] 0 0 times. An A File or work folder accompanies the detainee when transferred to a [gJ 0 0 different field office or sub-office. FOR OFFICIAL USE ONL Y (LAW ENFORCEMENT SENSITIVE) \0 2007 Creative Corrections, LLC (Rev. 12/8/07) Page 76 DETAINEE TRANSFER STANDARD , POLICY: ICE WILL MAKE ALL NECESSARY NOTIFICATIONS WHEN ADETAINEE IS TRANSFERRED. IF ADETAINEE IS BEING TRANSFERRED VIA THE JUSTICE PRISONER ALIEN' TRANSPORTATION SYSTEM (JPATS), ICE WILL ADHERE TO JPATS PROTOCOLS. lNbECIDING WHETHER TO TRANSFERADETAINEE, ICE WILL TAKE INTO CONSIDERATION WHETHER THE DETAINEE IS REPRESENfED BEFORE THE IMMIGRATION COURT. IN SUCH CASES, THEFrnLD OFFICE DIRECTOR WILL CONSIDER THE DETAINEE'S STAGE WITIIINTHEREMOVALPROCESS, WHETHER THE DETAINEE'S ATTORNEY IS LOCATED WITHIN REASONABLE DRIVING DISTANCE OF THE FACILITY, AND WHERE THE IMMIGRATION COURT PROCEEDINGS ARE TAKING PLACE. NA COMPONENTs Y N REMARKS Files are forwarded to the receiving office via overnight mail no latedhan [8J one business day following the transfer. 0 ~ ACCEPTABLE DDEFICIENT D AT-RISK 0 D REPEAT FINDING REMARKS: The facility has good procedures in place to ensure that ICE makes all appropriate notifications when a detainee is transferred. b6,b7c 1July 10. 2008 ~ b6,b7c AUDITOR'SSIGNATURE/DATE'f . FOR OFFICIAL USE ONLY (LA W ENFORCEMENT SENSITIVE) © 2007 Creative Corrections, LLC (Rev. 12/8/07) Page 77