ICE Detention Standards Compliance Audit - Otero County Processing Center, Chaparral, NM, ICE, 2009

• June 2, 2016 • Locations: United States of America -> New Mexico • Topics: Corrections Audits, Immigration

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ICE Detention Standards
Compli~nce Review
Otero County Processing Center
March 3-5, 2009
REPORT DATE - March 12,2009

r· Bat i v e
cor re c tiD n s
Contract Number: ODT':6-D-OOOI
Order Number: HSCEOP-07-F-OI016
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Executive Vice President
Creative Corrections
6415 Calder, Suite B
Beaumont, TX 77706

u.s.

Enforcement
Detention Standards Compliance Unit
500 12th St, SW
Washington, DC 20024

FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE)

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(C.
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cor r ei vc ion s
t

6415 Calder, Suite 8 • Beaumont, Texas 77706
409.866.9920 • www.correctionalexperts.com
Making a Difference!

March 13,2009
MEMORANDUM FOR:

James T. Hayes, Jr.,
Director .
Office of Detention and Removal

FROM:
Reviewer-In-Charge
SUBJECT:

Otero· County Processing '-',,~~~,,~
Follow-Up Review

Creative Corrections conducted a follow-up review of the Otero County Processing Center
(OCPC) located in Chaparral, New Mexico, on March 3-5, 2009. The facility received a
"Deficient" rating during the September 2008 review. The county has subcontracted with
Management and Training Corporation (MTC), a private prison company, to operate the prison
facility. As noted on the attached documents, the team .of Subject Matter Experts included
for Security;
for Health Services;
, for
and Safety; and
for Food Services.
A closeout meeting was held on March 5, 2009, with
\::1\3.b70
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Deputy
Senior Director MTC
a number of facility staff. ICE representatives
Office Director;
Acting Supervisory Detention and Deportation
Officer; and
AsSIstant FIeld Office Director were also present at the closeout,
during which all aspects of the review were discussed.

Type of Review
This review is a scheduled follow-up review to measure compliance with ICE "National
Detention Standards (for facilities used over 72 hours) to measure corrective action progress
since the review conducted six months ago.

Review Summary
The OCPC is not accredited by the National Commission on Correctional Health.Care, American
Correctional Association, or the Joint Commission on Accreditation of Healthcare Organizations.

Standards Compliance
The following statistical information outlined provides a direct comparison of the 2008 Review
and the follow-up review for 2009.

Se)!tember 2008
Compliant
Deficient

.At-Risk
Non-Applicable

Review
35
3
0
0

March 2009
. Compliant
Deficient

At-Risk
Non-Applicable

Review
37
0
0
1

The three deficient areas during the September review were Food Service, Environmental Health
and Safety, and Land Transportation, which gave way to the overall rating of "Deficient."
Recommended Rating and Justification

It is the Reviewer-in-Charge (RIC) recommendation that the facility receive a rating of "Good."

Based on the review fmdings, a plan of action should not be necessary.
RIC Assurance Statement

All fIndings of this review have been documented on the Detention Review Worksheet attached
and are supported by the written documentation contained in the review file.

Dep~rtment

Of Homeland Security
Immigration and Customs Enforcement

Detention Facility Inspection Form
Facilities Used Over 72 hours

A. Type of Facilitv Reviewed
ICE Service Processing Center
ICE Contract Detention Facility
ICE
Intergovernmental Service Agreement
~

Other Charges: (If None, Indicate N/A)
N/A
Estimated Man-days Per Year:
336,932

B. Current Inspection
Type of Inspection
Field Office ~ HQ Inspection
Daters] of Facility Review
March 3-5, 2009

G. Accreditation Certificates
List all State or National Accreditation[s] received:
None
~ Check box if facilfur has no accreditation[s]

C. PreviousIMost Recent F~cilityReview
Date[s] of Last Facility Review
September 16-18, 2008
Previous Rating
Superior 0 Good 0 Accepta~le ~ Deficient 0 At-Risk

H. Problems I Complaints (Copies must be attached)
The Facility is under Court Order or Class Action Finding
Court Order
Class Action Order
The Facility has Significant Litigation Pending
Major Litigation
Life/Safety Issues
.~ Check ifNone~

D. Name

88081

Officer (Warden/OICISupt.)

"UUI-V~l1"C

(List Office with oversight reslPonSibllitl€:s)

Distance from Field Office

o
o

I. Facility History
Date Built
June 2008
Date Last Remodeled or Upgraded
N/A
Date New Construction 1 Bed space Added
N/A
Future Construction Planned
DYes 181 No Date:
Current Bed space
Future Bed space (# New Beds only)
1,086
Number: 0 Date:

J. Total Facility Population
Total Facility Intake for previous 12 months
5,600
Total ICE Man-days for Previous 12 months
5,600
K. Classification Level.1ICE SPCs and CDFs Only)
L-2
L-l
L-3
505
193
I AdultMale
155
0
I Adult Female.
0
0

Name of Team Member 1Title 1Duty Location
~..
. 5MB - Health Services 1Creative
orrectlons

Duty Location
5MB - Environmental Health & Safety 1

F. CDFIIGSA Information Only
Contract Number
I. Date of Contract or IGSA
DROIGSA-08-0019
June 12,2008
Basic Rates per Man-Day
$96.99

L.Facility Capacity
.Rated
Adult Male
1000
Adult Female
0

O~erational

Emer2ency

1086

0
0

[] Facility holds Juveniles Offenders 16 and older as Adults

·
MA
ojJuIatlOn
. verage Dal·1Y P
ICE
USMS
I AdultMale
839
0
I Adult Female
0
0
N. Facility Staffing Level
Security:" .
Support:"

Other
0
0

FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE)
FonnG-324A SIS (Rev. 7/9/07)

Detention Facility Inspection Form
Facilities Used Over 72 hours

Department Of Homeland Security
Immigration and Customs Enforcement

Significant Incident Summary Worksheet
For ICE to complete its review of your facility, the following information must be completed prior to the scheduled review dates. The
infomi.ation on this form should contain data for the past twelve months in the boxes provided. The information on this form is used
in conjunction with the ICE Detention Standards in assessing your Detention Operations against the needs of the ICE and its detained
population. This form should be filled out by the facility prior to the start of any inspection. FiUlure to complete this section will
result in a delay in processing this report and the possible reduction or removal ofICE' detainees at your facility.

Assault:
Offenders on
Offenders I

Assault:
Detainee on
Staff

# Times FourlFive Point
R~traints applied/used
U'u.'...uu.... I Detainee Medical
Referrals as a result of

Escapes
Grievances:

Physical

Deaths

Referrals

Any attempted physical cOntact or physical contact that involves two or more offenders
4

Oral, anal or vaginal penetration or attempted penetration involving at least 2 parties, whether it is consenting or non-consenting
Routine transportation of detainees/offenders is not Considered "forced"
Any incident that involves four or more detainees/offenders, includes gang fights, organized multiple hunger strikes, work stopPiJges, hostage situations,
l11lUor fires, or other large scale incidents.

FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE)
Form G-324A SIS (Rev. 7/9/07)

Department Of 110meland Security
Immigration and Customs Enforcement

Detention Facility Inspection Fonn
Facilities Used Over 72 hours

Detention Standards Review Summary
2. Deficient 3. At Risk

5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.

Admission and Release
Classification System
Correspondence and Other Mail
Detainee Handbook
Food Service
Funds and Personal Property
Detainee Grievance Procedures
Issuance and Exchange of Clothing, Bedding, and Towels
Marriage Requests
Non-Medical Emergency Escorted Trip
Recreation
Religious Practices
Work

Medical Care
Suicide Prevention and Intervention
Directives and Death
22.
23.
24.
25.
26.
27.
28.
29.
30.
31.
32.
33.
. 34.
35.
36.
37.
38.

Contraband
Detention Files
Disciplinary Policy
Emergency Plans
Environmental Health and Safety
Hold Rooms in Detention Facilities
Key and Lock Control
Population Counts
Post Orders
Security Inspections
Special Management Units (Administrative Segregation)
Special Management Units (DiSCiplinary Segregation)
Tool Control
Transportation (Land management)
Use of Force
Staff 1Detainee Communication (Added August 2003)
Detainee Transfer (Added September 2004)

All findings (Deficient and At. .Risk) require written comment describing the finding and what is necessary to meet compliance.

FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE)
Fonn G-324A SIS (Rev. 7/9/07)

Detention Facility Inspection Fonn
Facilities Used Over 72 hours

Department Of Homeland Security
Immigration and Customs Enforcement

RIC Review Assurance Statement

By signing below, the Reviewer-In-Charge (RIC) certifies that all findings of noncompliance with policy or inadequate controls
contained in the Inspection Report are supported by evidence that is sufficient and reliable. Furthermore, findings of noteworthy
accomplishments are supported by sufficient and reliable evidence. Within the scope of the review, the facility is operating in
accordance with applicable law and policy, and property and resources are efficiently used and adequately safeguarded, except for the
deficiencies noted in the report.
'

Reviewer-In-Charge: (Print Narne)

TeinD Members
Print Name, Title, & DUty Location

Print Name, Title, & Duty Location

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Food Service 5MB, Creative Corrections
Print Name, Title, & Duty Location

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Health Services 8MB, Creative Corrections
Print Name, Title, & Duty Location

bo,bie

Security 5MB, Creative Corrections

Recommended Rating:

_
Corrections

Environmental Health & Safety 5MB, Creative

o Superior
o Acceptable
o Deficient
~Good

OAt-Risk
Comments:

The Otero County Processing Center had no deficient areas noted during this review and does not use Tasers.
The facility hitd one detainee death during the past year, which occurred at an offsite medicai center. The detainee
was 58 years old and his death on 11-26-08 was related to a gastro-intestinal bleed secondary to cirrhosis of the
liver.

FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE)
Form G-324A SIS (Rev. 7/9/07)

Department of Homeland Security
Immigration and Customs Enforcement
Office of Detention and Removal

Condition of Confinement Review Worksheet
(This document must be attached to each G-324A Inspection Form)

This Form to be used for Inspections of all Facilities Used Over 72 Hours

ICE Detention Standards Review Worksheet

o
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o

Local Jail- IGSA
State Facility - IGSA
ICE Contract Detention Facility

Name
Otero
Center
Address (Street and Name)
Road
26
Cityl State and Zip Code
r;n:lnJr:J,.,..'" New Mexico 88081
County
Otero
. Executive Officer (Warden/OIClSuperintendent)
Name and Title of

Date[s] of Review
March
2009
Type of Review
~ Headquarters

Operational

DSpecial AS$essment DOther

FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE)
0-324A Detention Inspection Form Worksheet for rOSAs - Rev: 07/09/07

TABLE OF CONTENTS
DETAINEE SERVICES STANDARDS (SECTION I) ............................................................................ 3
ACCESS TO LEGAL MATERIALS .............................................................................. :................................ .
ADMISSION AND RELEASE ....................................................... , ................................................................ .
CLASSIFICATION SySTEM ........................................................................................................................... .
CORRESPONDENCE AND OTIIERMAIL .................................................................................................. ;..
DETAINEE HANDBOOK ..................................................... ~ .............. ;......................................................... ..
FOOD SERVICE ......................................................................................................................................... .
FUNDS AND PERSONAL PROPERTY ...........................................................................................................
DETAINEE GRIEVANCE.PROCEDURES ...................................................................................................... .
GROUP PRESENTATIONS ON LEGAL RIGHTS ........................................................................................... ..
ISSUANCE AND EXCHANGE OF CLOTHING, BEDDING, AND TOWELS ....................................................... .
MARRIAGE REQUESTS ............................................................................................................................ ..
NON-MEDICAL ESCORTED TRIPs .. ,......................................................................................................... .
RECREATION ............................................................................................................................................ .
RELIGIOUS PRACTICES ............................................................................................................................ ..
ACCESS TO TELEPHONES ....................................................................................................................... ..
VISITATION ................................................................................................................................................ .
.VOLUNTARY WORK PROGRAM ................................................................................................................ .
IlEALTH SERVICES STANDARDS (SECTION II) ............................................................. ......••..•••• 32
HUNGER STRIKES ............................................. _ ..................................................................................... ..
ACCESS To MEDICAL CARE ................................................................................................................... ..
SUICIDE PREVENTION AND INTERVENTION ......................................................... :.................................. ..
TERMINAL ILLNESS, ADVANCED DIRECTIVES AND DEATH ................................................................... ..
SECURITY AND CONTROL STANDARDS (SECTION HI) ............................................................... 41
CONTRABAND .......................................................................................................................................... .
DETENTION FILES ................... : ................................................................................................................. .
DISCIPLINARY POLICy .............................................................................................................................. .
EMERGENCY PLANS ................................................ :................................................................................ ..
ENVIRONMENTAL IiEALllI AND SAFETy................................................................................................ ..
HOLD ROOMS IN DETENTION FACILITIES ............................................................................................... ..
KEy AND LOCK CONTROL ........................... ;........................................................................................... ..
POPULATION COUNTS .................................................................................................................................
POST ORDERS ........................................................................................................................................ ~ ..
SECURITY INSPECTIONS ........................... : ................................................................................................ .
SPECIAL MANAGEMENT UNIT (ADMINISTRATIVE SEGREGATION) ......................................................... ..
SPECIAL MANAGEMENT UNIT (DISCIPLINARY SEGREGATION) ............................................................. ..
TOOL CONTROL ................: ...................................................................................................................... .
TRANSPORTATION (LAND) ...................................................................................................................... .
USE OF FORCE .......................................................................................................................................... .
STAFFIDETAINEE COMMUNICATIONS ....................................................................................................... ..
DETAINEE 'fRANSFER STANDARD ...................................................................... ;.................................... .

NOTE: FOR EACH STANDARD RATED BELOW ACCEPTABLE, FACILITIBS MUST ATfACHAPLANOF ACTION FOR BRINGING
OPERATIONS

000 COMPLIANCE.

EACH FACILITY SHOULDEXAMlNE THEENrIRE WORKSHEET TO

IDENTIFY'AREAs OF

IMPROVEMENT' INCLUDING mosE STANnARnSWJIERE AN OvERALL FINnING·OF ACCEPTABLE WAS ACHmvEn; .

FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITNE)
G-324A Detention lnspection Fonn Worksheet for rGSAs • Rev: 07/09/07

SECTION I

O'ETAINEE SERVICES STANDARDS

FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE)
.

G-324A Detention Inspection Form Worksheet for I08As - Rev! 07/09/07

PalZe 3 of74

ACCESS TO LEGAL MATERIALs
POllCY: FACILITIES HOLDING IC~ DETAINEES SfL<\LL PERMIT DETAINEES ACCESS TO. A LAW LmRARY,AND PROVIi:>E LEGAL MATERIALS,
-LEGES, AND mE OPPORTuNiTY To PREPARE LEGAL DOCUMENTS •. '
....
.

FACILITIES, EQtiIPMENT~ DOCUMENT U>P~ll"lUr.N"

CUMl"U1'l.l!i1'l1~

The facility provides a designated law library for detainee use.
The law library contains all materials listed in the "Access to Legal
Materials" Standard, Attachment A. The listing of materials is posted in
the law library.
The library contains a sufficient nmnber of chairs, is well lit, and is
-'llv;' ,1"+,,,,1 from noisy areas.
The law library is adequately equipped with typewriters and/or
lo), and has sufficient !Il1nrlie!l for daily use_by the detainees.
In aciciitinl\ to the ;!:7 •.!! law library, detainees have access to the Lexis
Nexkelec roT! law library.
and is current.
Where ..,'VUy,,\:!, the Lexis Nexis library is
Outside persons and organizations are permitted to submit published legal
material for inclusion in the legal library. Outside published material is
forwarded and reviewed by ICE prior to inclusion.
There is a designated ICE or facility employee who inspects, updates, and
maintains/replaces legal materials and equipment on a routine basis.
..1.

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181

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The law library is located in the
.1.
, buildinQ'.

The law library has four
rIO and no ~Y\J", ..iil."'lo).

_ S I E A , El Paso,
•

~~..~.

..,.' 'BY,"",

Detainees are offered a minimum 5 hours per week in the law library.
Detainees are not reguired to forego recreation time in lieu of library
~. Detainees facing a court deadline are given priority use ofthe law .
library.
.
Detainees may request materials not currently in the law library. Each
request is reviewed and, where appropriate, an acquisition request is
Requests for copies of court decisions are
timely initiated.
within~ 5 business days .
Detainees are permitted to assist other detainees, voluntarily and free of
charge, iIi researching and preparing iegal documents, consistent with

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Illiterate or non-English-speaking detainees without legal representation
receive access to' more than just English-language law books after
indicating their need for help.
Detainees may retain a reasonable amount of personal legal material in
the general population: and in the special management unit. Stored legal
materials are arrp.q,c:ihle withi!l_24 hours of a written remle.c:t_
Detainees housed in Administrative Detention and Disciplinary
Segregation units have the same law library access as the general
popUlation, barring security concerns. Detainees denied access to legal
. are documented andLl"'V~"'U'
'
_.
.- , for lifting,ur,.
matenals
..l
All denials ofaccess to the law librlllY fully
Facility staff informs· ICE M<ln! _
when a detainee or group of
detainees is denied access tQ the law library or law materials.
Detainees who seek judicial relief on any matter are not subjected to
.' - k
or nenalt1p_c:
.

[8J ACCEPTABLE

DEFICIENT

leXlS & MTC
theJiliraJ)'

...

Requests are submitted to Lt.·

corrections~

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[]

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AT-RISK

as a translator. ICE contacted
if additional translators are
needed.

D REPEAT FINDING

FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE)
. G-324A Detention Inspection Form Worksheet for IGSAs - Rev: 07/09/07

Page 4 of 74

REMARKS:

Local policy 7.1.1, Legal Issues, effective 6-1-08, ensures that detainees housed at the facility are afforded access to the law library and
are provided legal materials, facilities, equipment, and the opportunity to prepare legal documents.
'
MTC provides the library equipment and ICE staff ensures that the LexisNexis is current at OCPC.

/3-5-09
AUDITOR'S SIGNATURE/DATE

,J~
vp ,

FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE)
G-324A Detention Inspection Fonn Worksheet for IGSAs - Rev: 07/09/07

PageS of74

ADMISSION AND REI..EASE
..

POLICY: ALL DETAINEES WILL BE ADMITTED AND RELEASBD IN A MANNER THAT ENSuREs THEIRHEALffi, SAFpry, AND WELFARE. THE
AD~I6NS P~~DURE \VII,L, AMONGOTfIERTIlINGS INCLUDE: MEDICAL SCREENiNG; A FILE-BASED ASSESSMENT AND CLASSIFIC.i\.TION

'. PROCESS; A BODY SEARCH; AND A SEARCH OF PERSONALBELONGINGS~ WHICHWILLBE INVENTORIED,DOCUMENTED; AND SAFEGUARDED AS
NECESSARY.

COMPONENTS

·N

In-processing includes an orientation of the facility. The orientation
includes: Unacceptable activities and behavior, and corresponding
sanctions; How to contact ICE; The availability of pro bono legal
services, and how to pursue such services; schedule of programs,
services, daily activities, including visitation, telephone usage, mail
service, religious programs, count procedures, access to and use of the
law library and the general library;· sick-call procedures, and the
detainee handbook.
Medical screenings are performed by medical staff m: persons who have
received specialized training for conducting an initial health screening.

181

Each new arrival is classified according to criminal history and threat
levels. Criminal history is provided for each detainee by the ICE field
office.

181

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181

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181

0
0

All new arrivals are searched in accordance with the "Detainee Search"
standard. An officer of the same sex as the'detainee conducts the search
and the search is conducted in an area that affords as much privacy as
possible.
Detainees are stripped searched only when cause has been established
and not as routine policy. Non-criminal detainees are not strip-searched
but are patted down, Unless reasonable sus~icion is established.
The ''Contraband'' standard governs all personal property searches.
IGSAs/CDFs use or have a similar contraband standard. Staff prepares
a complete inventory of each detainee's possessions. The detainee
receives a copy.
Staff completes Form 1-387 or similar form for CDFs and IGSAs for
every lost or missing property claim. Facilities forward all 1-387 claims
to ICE.
Detainees are issued appropriate and sufficient clothing and bedding for
the climatic conditions.
The facility provides and replenishes personal hygiene items as needed.
Gender-specific items are available. ICE Detainees are not charged for
these items.
All releases are properly coordinated with ICE using a Form 1-203,
Staff completes paperwork/forms for release as required.

181 ACCEPTABLE

DDEFICIENT

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~.
~
AT-RISK

REMARKS

All detainees view an
orientation video, receive a
Detainee Handbook, and attend
a Know your Rights
presentation.
Medical staff conducts the
medical screenings following
booking.
ICE staff conducts the initial
in~e processing and provides
the 1- 213 form to the Otero
classification unit.

o REPEAT

FINDING

REMARKS:
. Local policies

are sufficient to guide staff through the release/removal .process. Detainee health, safety, and welfare are preserved.

ICE conducts the initial booking and the facility's booking unit continues the booking proCess. All releases are properly coordinated
with ICE using the 1-203 form.

06,57c

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Page 6 of 74

CLASSIFICATION SYSTEM
- -

POLICY: -ALL FACILITIEs WILL DEVEWPAND IMPLEMENT A SYSTEM ACCORDING TO WHICH ICE DETAINEES ARE CLAsSIFIED; THE'
CLASSIFICATION SYSTEM WILL ENSURE niAT EACH DETAINEE IS PLACED IN THE APPROPRIATE CATEGoRY, PHYSICALLY SEPARATED FROM
DETAINEEs IN OrnER CATEGORIES
- .
_ COMPONENTS. ·Y-.·REMARKs .
N
NA

The facility has a system for classifYing detainees. In CDFs and IGSAs,
an Objective Classification System or similar is used.
The facility classification system includes:
• ClassifYing detainees upon arrival;
• Separating from the general population those individuals who
cannot be classified upon arrival; and
The
first-line supervisor or designated classification specialist
•
reviewing every classification decision.
The intake/processing officer reviews work-folders, A-files, etc., to
identifY and classifY each new arrival.
Staff uses only information that is factual, and reliable to determine
classification assignments. Opinions and unsubstantiated! unconfirmed
reports may be filed but are not used to score detainees classifications.
Housing assignments are based on classification-level.
A detainee's classification-level does not affect his/her recreation
opportunities. Detainees recreate with persons of similar classification
designations.
Detainee work assignments are based upon classification designations.
The classification process includes reassessmentlreclas~ification. At
IGSA's, detainees may request reassessment 60 dayS after arrival.
Procedures exist for a detainee to appeal their classification assignment.
Only a designated supervisor or classification specialist has the authority
to reduce a classification-level on appeal.
Classification appeals are resolved within five business days and
detainees are notified of the outcome within 10 business days.
Classification designations may be appealed to a higher authority, such
as the Warden or equivalent.
.The Detainee Handbook or equivalent for IGSAs explains the
classification levels, with the conditions and restrictions applicable to
each.

IZI ACCEPTABLE

o DEFICIENT

181

The 1-213 form is forwarded to
the classification unit as the
basis for detainee classification.
Classification levels are I, n &
III (low, medium and high).
There are 20 housing areas at
the facility.

181

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0
0

Detainees can request
reassessment at any time.

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The written appeal is sent to the
Deputy Warden for review.

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OAT-RISK

Page 7 of the handbook details
the classification process.

o REPEAT FINDING

REMARKS:

Classified detainees are placed in proper categories at this facility. Staff relies on criminal history, and other associated behaviors to
arrive at the proper classification. Detainees are separated when information. warrants such measures. Detainees may appeal their
classification levels at any time by completing a request form to the Deputy Warden. All detainees are classified upon arrival, before
being admitted into the general population. Local policy 2.1.13 Detainee Classification and Separation effective, 2-11-09, guides the
classification process.

/DAn:

11'-'

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Page 7 of 74

CORRESPONDENCE AND OTHERMAII.·
. POLICY: AIL FACILITIES WILL ENSURB'l'HAT DETAINEES SEND AND RECEIVE CORRESPONDENCE IN A TIMELY MANNER, SDaJECT TO
LIMl'fAllONS REQUIRED FOR THE S.AFEtY, SEctiRITY, ANbORoERLY OPERATIONOFTHBFACILrrY. 0iimRMAtt. WILt BE PElU.1lTrED, SunmCTTO
. THE SM--fE LIMITATIONS; EAcH FACILITY WILL WIDELY DisTRIBUTE ITS GUlDELINES CONCERNING ~RRESPONDBNCE ANti OTHER MAIL•.
YES·
COMPONENTS
REMARKS·
No
NA
The·rules for correspondence and other mail are posted in each housing
Rules for correspondence are
or common area, or provided to each detainee via a detainee handbook.
outlined on page 18 of the
0
0
IZI
Detainee Handbook.
The facility provides key information in languages other than English; In
The Detainee Handbook is in
the language(s) spoken by significant numbers of detainees. List any
English and Spanish. If
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0
0 additional translators are needed
exceptions.
ICE is contacted.
Incoming mail is distributed to detainees within 24 hours or 1 business
Mail is normally distributed
D
D between 3:30 & 4:00 PM.
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day after it is received and inspected.
Outgoing mail is delivered to the postal service within one business day
The post office picks up mail
of its entering the internal mail system (excluding weekends and
D
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0 between 11:00 AM & 1:00 PM.
holidays1
Staff does not open and inspect incoming general correspondence and .
other mail (including packages and publications) without the detainee
D
0
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present unless documented and authorized in writing by the Warden or
equivalent for prevailing security reasons.
Staff does not read incoming general correspondence without the
0
D
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Warden's prior written approval.
Staff does not inspect incoming special Correspondence for physical
contraband or to verify the "special" status of enclosures without the
0
0
~
detainee present.
Staff is prohibited from reading or copying incoming special
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0
0
correspondence.
Staff is only authorized to inspect outgoing correspondence or other mail
without the detainee present when 1:h.ere is reason to believe the item
0
0
might present a threat to the facility's secure or orderly operation, . 181
endanger the recipient or the public, or mi2bt facilitate criminal activity.
Correspondence to a politician or to the media is processed as special
D
0
IZI
correspondence and is not read or copied.
The official authorizing the rejection of incoming mail sends written
IZI
0
D
notice to the sender and the addressee.
The official authorizing censorship or rejection of outgoing mail provides
IZI
0
0
the detainee with signed written notice.
Staff maintains a written record of every item removed from detainee .
·0
181
0 A contraband log is maintained.
mail.
The Warden or equivalent monitors staff handling of discovered
D
181
0
contrabaild and its disposition. Records are accurate and up to date.
The procedure for safeguarding cash removed from a detainee protects
the detainee from loss offunds and theft. The amount of cash credited to
A receipt is issued by Finance.
detainee accounts is accurate. Discrepancies ~e· documented and
D.
IZI
0
investigated. Standard procedure includes issuing a receipt to the
detainee.
Original identity documents (e.g., passports, birth certificates) are
A logbook is maintained. ICE
immediately removed and forwarded to ICE staff for placement in A- . IZI
staffsigns the log. A-files are
0
0
maintained in EI Paso.
files.
Staff provides the detainee a copy ofhislher identity document(s) upon
Detainees send a written request
0
IZI
D. to
ICE.
~est.

FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE)
o.324A Detention Inspection Form Worksheet for IGSAs - Rev: 07109/07

Page 8 of74

CORRESPONDENCE
AND OTHER"MAIL
.
...
...
.
POLICY: ALL FACILITIES WILL ENSURE THAT DETAINEES SEND ANP RECEIVE CoRRESPONDENCE iN.A TIMBLY MANNER, SUBJECT TO
LIMiTATIONS
REQUIRED FOR THE
ANriomBRLYQPERATIONOFTHEFACILITY.
()rHBRMAIL
W1U.BEP~RMrti'BD,SUBJECfTO
.
' .
.. sAFETY, .SBCORITY,
.
.
.
.
.
. .
THE SAME LIMITATIONS. EACH FACILITY WJi.L WIDBLYDISTRIIWfB ITS GUIDELINES GO:NCERNING CORRBSPONl;>ENGB AND OTI:lBR MAIL.
Staff disposes of prohibited items found in detainee mail in accordance
staff forwards
with the "Control and Disposition of Contraband" Standard or the similar
0
0 Mailroom
IZl
prohibited items to the Captain.
prevailing policy in IGSAs.
Every indigent detainee has the opportunity to mail, at government
general and five legal
expense, reasonable correspondence about a legal matter, in three one0
0 Three
IZl
letters are permitted.
OWlce letters per week and packages deemed necessary by ICE.
The facility has a system for detainees to purchase stamps and for mailing
Stamps can be purchased
all special correspondence and a minimum of 5 pieces of general
0
0 through
IZl
the Commissary.
correspondence per week.
The facility provides writing paper, envelopes, and pencils at no cost to
Items are issued by security
IZl
0
D staff.
ICE detainees.
'.

IZI ACCEPTABLE

DDEFICIENT

AT-RIsK

o REPEAT

FINDING

REMARKS:

The facility ensures that detainees have the ability to send and receive correspondence in a timely manner, subject to limitations
required for the safety, security, and orderly operation of the facility. Other mail and correspondence is permitted subject to guidelines
and limitations. Policy 5.2.2, Correspondence and other Mail, effective 1-21-09, outlines the facility mail guidelines

-5-09

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.• I

,., '

.J. rz....

IDATE-P

FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE)
G-324A Detention Inspection Fonn Worksheet for IGSAs - Rev: 07/09/07
Page 9 of74

DETAINEE HANDBOOK

" POLICY: EVERY OIC WILL DEVEWP ASITE-SPECIFIC DETAINEE HANDBOOK TO SERVE AS AN OVERVmW OF, AND GUIDE TO, THE DETENTION
POLICms, RlJLES, AND PRQcEDl.JRES IN EFFECT AT THE FACILITY:. "THE HANDBOOK WIlL ALSO DES~E
SERVICES, PROGRAMS, AND
"OPPORTuNITIES AVAlLABLE TIm.OUGH VAiuoUS SOURCEs, INCLUDING Tim FACILITY, ICE, PRIVATE ORGANJZATIONS~E'tC~ EVERY DETAiNEE
\\TaL ~CEMiA COJ,>Y OFnns HANDBOOK UPON AD~SION TO THE FACILITY. "
Y
N
COMPONEN.TS
NA
REMARKS

TIm

The detainee ~andbook is written in English and translated into Spanish,
or into the next most-prevalent Language(s).
The handbook is supplemented by the facility orientatiori video, where
one is provided.
All staff members receive a handbook and training regarding the
handbook contents.
The handbook is revised !l$ necessary and there are procedures in place
for immediately communicating any revisions to staff and detainees.
There an annual review of the handbook by a designated committee or
staff member.
The detainee handbook addresses the following issues:
• Personal Items permitted to be retained by the detainee; and
• Initial issue of clothes bedding and personal hygiene items.
The detainee handbook states in clear language the basic detainee
responsibilities.
The handbook clearly outlines the methods for classification of
detainees, explains each level, and explains the classification appeals
process.
The handbOok states when a medical examination will be conducted.
The handbook describes the facility, housing units, dayrooms, in-dorm
activities, and special housing units.
The handbook describes official count times and count procedures; meal
times and feeding procedures; procedures for medical or religious diets;
smoking policy; clothing exchange schedules; and, ifauthorized, clothes
washing and drying procedures, and expected personal hygiene
practices.
The handbook describe times and procedures for obtaining disposable
razors, and allows that detainees attending court will be afforded the
opportunity to shave first.

The handbook describes barber hours and hair cutting restrictions.
The handbook describes the telephone policy; debit card procedures;
dir~t and free calls; locations oftelephones; policy when telephone
demand is high; and policy and procedures for emergency phone calls.
The handbook addresses religious programming.
The handbook states times and procedures for commissary or vending
machine usage, where available.
The handbook describes the detainee voluntary work program.
"The handbook describes the library location and hours ofoperation, and
law library procedures and schedules.

IZI

lZJ

IZI

[81

The handbook does not mention
the different times throughout the
day that counts are conducted.
The language found in the
handbook does not comply with
the language found in the ICE
Standard. Razors are to be issued
daily and returned once the
detainee is finished shaving. The
" handbook states razors are issued
once a week. There is no written
policy regarding razor issue.

[81

IZI

lZJ

D
D
0
0

D
0
0
D

[81

IZI
[81

The period for when a medical
exam will be conducted was not
found in the handbook.

FOR OFFICIAL USE O~Y (LAW ENFORCEMENT SENSITIvE)
G-324A Detention Inspection Fonn Worksheet for IGSAs • Rev: 07/09/07
Page 10 of 74

. DETAINEE HANDBOOK
POLICY: EVERY OlC Wll..L:OEvEWP A SiTE-SPECIFIC DETAINEEHANnBOOK TOSERVE AS AN OVERVrEWOF, ANn GuIDE TO; THE DETENTION
POLICIES, RULES, AND PROCEDURES IN EFFECT AT 1HE FACILITY, THE HANPBOOK WILL ALSO DESCRIBE THE ·SERVICES,PR.oGRAMS, AND
OPPORTUNITIES AVAILABLE tHROUGH vAiUOUS SOURCES, iNCLuDINGTHEFACILITY,ICE; PRNATEORGANlzAnONS, ETC •. EvERY DETAINEE
. WILL REcEIVE A COpy OF THIs HANDBOO~UPONADMISSION TO THE FACILITY.
COMPONENTS
Y
N
NA
REMARKS

The handbook describes attorney and regular visitation hours, policies,
and procedures.
The handbook describes the facility contraband poliCY.
The handbook describes the facility visiting hours and schedule, and
visiting rules and regulations.
The handbook describes the correspondence policy and procedures.
The handbook describes the detainee disciplinary policy and procedures,
including:
• ProhIbited acts and severity scale sanctions;
• Time limits in the Disciplinary Process; and
• Summary of the Disciplinary Process.
The grievance section of the handbook explains all steps in the
grievance process - Including:
• Informal (if used) and formal grievance procedures;
• The appeals process;
• In CDFfacilities: procedures for filing an appeal of a
grievance with ICE.
• . Staff7detainee availability to help durmg the grievance process.
• Guarantee against staff retaliation for filing/pursuing a
grievance.
How
to file a complaint about officer misconduct with the
•
Department of Homeland Security.
The detainee handbook describes the medical sick call procedures for
general population and segregation.
The handbook describes the facility recreation policy including:
• Outdoor recreation hours.
• Indoor recreation hours.
The handbook describes the detainee dress code for daily living; and
work assignments.
The handbook specifies the rights and responsibilities of all detainees.

1ZJ ACCEPTABLE

DEFICIENT

IZI
IZI
IZI
IZI

D
D
D

IZI

IZI
IZI

0
0

D
0

AT.,.RISK

D
D

D REPEAT FINDING

REMARKS:

The language found in the handbook regarding razor issue conflicts with the direction given in the ICE standard.
Initial medical examination is not identified in the Detainee Handbook.
Count times are not mentioned in the handbook.
RECOMMENDATION: A table of contents should be added to the front of the handbook.

~.JF'IDtE
AUDITOR'S SIGNATURE

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FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE)
G-324A Detention Inspection Form Worksheet for IGSAs - Rev: 07/09/07

Page 11 of74

FOOD SERVICE .
POLICY: EVERY FACILITY WILLPROVIJ)EDETAINEES IN ITS CARE WITHNUTRl'fIOUS AND APPETIZING MEALS, PREPARED IN ACCORDANCE WITH .

.THE mGHESTSANITARY stANDAlU)S.
COMP()~NTS

The food service program is under the direct supervision of a
professionally trained and certified food service administrator.
Responsibilities of cooks and cook foremen are in writing. The Food
Service Administrator (FSA) determines the responsibilities ofthe Food
Service Staff.
The Cook Supervisor is on duty on days when the FSA is off duty and
vice versa.
The FSA prevides food service employees with training that specifically
addresses detainee-related issues.
• In ICE Facilities this includes a review of the ICE "Food
Service" standard
Knife cabinets close with an approved locking device, and the on-duty
cook foreman maintains control of the k that locks the device.
All knives not in a secure cutting room are physically secured to the
workstation and staff directly supervises detainees using knives at these
workstations. Staffmonitors the condition ofknives and dining utensils.
When necessary, special procedures govern the handling offood items
that ose a securi threat.
'
Operating procedures include daily searches (shakedowns) of detainee
work areas.

The fSA monitors staff implementation of the facility's population
counts procedures. Staff is trained in count procedures.
The detainees assigned to the food service department look neat and
clean. Their clothing and grooming comply with the "Food Service"
standard.
The FSA annually reviews detainee-volunteer job descriptions to ensure
the are accurate and up-to-date.
The Cook Foreman or equivalent instructs newly assigned detainee
workers in the rules and rocedures of the food service de artment
During orientation and training session(s), the CS explains and
demonstrates:
• Safe work practices and methods;
• Safety features of individual products/pieces Ofequipment; and
• Training covers the safe handling ofhazardous material[s] the
detainees are likel to encounter in their work.
The Cook Supervisor documents all training in individual detainee
detention fIles.
Detainees at CDFs are paid in accordance with the "Voluntary Work
Program" standard. Detainee workers at IGSAs are subject to local and
state rules and re ulations re arclin detainee a .

D
D

REMARK$·
The FSA is trained by the State
of New Mexico Environment
Department for Food Service
Safety. The FSA also had
training in a Supervisory
Develo ment Pro am.
The FSA has three assistants
and there is always one of the
man ers on du .
The FSA conducts meetings
with all staff, which include
review of the ICE Food Service
Standards.

When knives are issued, the
detainees are moved to the
dining room and the kitchen is
locked down while the knives
are secured to the workstations.
Yeast is controlled and only
staff handles the east
Detainee workers are searched
prior to returning to their
. housing units. Officers assigned
to the food service area search
all workin areas.
All counts are conducted by
detention officers assigned to
the food service area.

The facility has been operational
for seven months.

The orientation is conducted by
the Risk Management Manager,
All training
56,bYe
is documented and kept on fIle.

FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE)
.G-324A Detention Inspection Fonn Worksheet for IOSAs • Rev: 07/09/07

Page 12of74

FOOD SERVICE
POLICY! EWRY FACILITY WILL PROVIDE DETAINEES NITS CARE WITH NUTRITIOUS AND APPETIZiNG MEALS, PREPARED INACCORDANCE WITH
11m mGHESTSANrrARy STANDARDs.
COMPONENTS

Detainees are served at least two hot meals every day. No more than 14
hours elapse between the last meal served and the first meal of the
following day.

··REMARKS

Detainees are served three meals
a day.
Breakfast 0500
Lunch 1200
Dinner 1600

IZI

For cafeteria style operations, a transparent "sneeze guard" protects both
the serving line and salad bar line.
The facility has a standard 35-day menu cycle. IGSAs use a 35 day
or similar system for rotating meals.
The FSA or filcility considers the ethnic diversity of the facility's
detainee population wh~n developing menu cycles (Provide
examples).

IZJ

A registered dietitian conducts a complete nutritional analysis of every
master-cycle menu planned.
The FSA has established procedures to ensure that items on the mastercycle menu are prepared and presented according to approved recipes.
The Cook Foreman has the authority to change menu items ifnecessary.
• If yes, documenting each substitution, along with its
justification
• With copy to FSA

IZI

Armed Forces Recipes are used

IZI

The Cook Foreman is not
allowed to change any menu
items. The FSA or Assistant are
always on-duty and retain menuchange authority. They do
document each substitution and
forward to the FSA as well as
the Warden.

All staff and volunteers know and adhere to written "food preparation"
procedures.
Detainees whose religious beliefs require the adherence to particular
religious dietary laws are referred to the Chaplain or FSA.

IZI

A common-fare menu available to detainees whose dietary requirements
cannot be met on the main line.
• Changes to the planned common-fare menu can be made at the
facility level;
Hot
entrees are offered three times a week;
•
• The common-tare menus satisfY nutritional recommeitded daily
allowances (RDAs);
• Staff routinely provide hot water for instant beverages .and
foods;
Common-fare meals are served with:
0
• Disposable plates and utensils .
Reusable plates and utensils.
• Staff use separate cutting boards, knives, spoons, scoops, etc.,
to prepare the common-fare diet items.
A supervisor at the command level must approve a detainee's removal
from the Common-Fare Program.
The Warden, in conjunction with the chaplain and/or local religious
leaders, provides the FSA a schedule of the ceremonial meals for the
following calendar year.

IZI

IZJ

Oven Fried Chicken, Lasagna,
Hot Dogs, Burritos, Yakisoba,
Hamburgers, Fish, and Pork
Adobe.

Detainees who adhere to
particular religious dietary la~s
ate referred to the Chaplain.

FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE)
G-324A Detention Inspection Fonn Worksheet for IGSAs - Rev: 07/09/01

Page 13 of74

FOOD SERVICE
-

EVERY FACll.ITY WILL PROVIbEDErAINEES IN ITS CARE WlTH NtJTRITIOUS ANDAPPETIZ1NG MEALS, PREPARED IN ACCORD~CE \VITH.
THE moliEsT SANITARY STANDAlU>S ..
COl\W()~NTS .
-REMARKs
Y
NA
~
The common-fare program accommodates detainees abstaining from
particular foods or fasting for religious purposes at prescribed times of
the year.
• Muslims fasting during Ramadan receive their meals after
- sundown.
0
'0
• Jews who observe Passover but do not participate in the 181
Common-Fare Program receive the same Kosher-for- Passover
meals as those who do participate.
• Main-line offerings include one meatless meal (lunch or
dinner) on Ash Wednesday and Fridays duririg Lent.
The food service program addresses medical diets.
Medical diets are provided as
0
~
0
required.
Satellite-feeding programs follow guid~lines for proper sanitation.
Staff follows satellite feeding
guidelines for proper sanitation
0
~
0
and food temperatures.
Temperatures for all foods are
Hot and cold foods are maintained at the prescribed, "safe"
temperature(s) while being served.
maintained at the prescribed safe
0
0
IZI
range.
All meals are provided in nutritionally adequate portions.
0
~
0
Food is not used to punish or reward detainees based upon'behavior.
Food is not used as a reward or
0
~
0
as punishment.
The food service staff instructs detainee volunteers on:
• Personal cleanliness and hygiene;
0
0
• Sanitary techniques for preparing, storing, and serving food; IZI
and
• The sanitary operation, care,' and maintenance of equipment.
Everyone working in the food service department complies with food
All staff complies with safety
safety and sanitation requirements.
and sanitation requirement,
0
181
0
wearing hairnets and gloves.
Standard operating procedures include weekly inspections of all food
Inspections are conducted by the
service areas, including dining and food-preparation areas and
Risk Manager weekly. The
0
0
181
equipment.
medical staff also conducted bimonthly inspections.
• Who conducts the inspections?
Equipment is inspected for compliance with health and safety codes and
The State of New Mexico
regulations.
Environment Department
~
0
0
conducts annual inspections;
• When was the most recent inspection?
most
recently on 11-4-08.
Which
agency
conducted
the
inspection?
•
Reports of discrepancies are forwarded to the Warden or designated
181
0
0
department head, and corrective action is scheduled and completed.
Standard procedure includes checking and documenting temperatures of
The temperatures for the dish
all dishwashing machines after each meal.
machine are taken three times a
day and documented on the
daily log. The FSA also runs a
181
0
0
temperature strip for the final
rinse; it is kept with the daily log
for all three meals.
PQLIC:V!

FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE)
G-324A Detention Inspection Form Worksheet for IGSAs - Rev: 07109/07

Page 14 of 74

FOOD SERVICE
PQLICY: EVERY FACILITY WILL.PROvIDEDETAINEES IN ITS CARE WITH NUTRITIOUS AND APPETIZINGMEAL$~ PREPARED IN ACCORDANCE WITH
.
. .

THI! HIGHEST SANITARY STANDARDS. .

CO~ONENTS

Staff documents the results of every refrigerator/freezer temperature
check.
The cleaning schedule for each food service area is conspicuously
posted.
Procedures include inspecting aU incoming food shipments for damage,
contamination, and pest infestation.
Storage areas are locked when not in use.

·N

IZI

IZI ACCEPTABLE

DEFICIENT

OAT-RISK

RE~

Temperatures are documented
on all refrigerators/freezer as
well as all hot boxes and
temperature holding equipment.

A staff member is always
present when the storage areas
are open. Detaitl.ees are not
allowed in the storage areas.

D REPEAT FINDING

REMARKS:

The Food Service Department was found deficient during the previous ADR, 9-18-08. All unacceptable areas have been corrected.
The staff of this department did an excellent job movipg forward toward compliance with ICE standards.

FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE)
G-324A Detention Inspection Form Worksheet for IGSAs - Rev: 07/09/07

Page 15 of74

FuNDs AND PERSONAL PROPERty
POLICY: ALL FACILITIES'WlLL IMPLEMENT PROCEDURES TO CONTROL AND SAFEOUARDDBTAINBBS' PBRSONALPROPBRTY. PROCEDURES WIT..L
PRCWIDEFORTIffi SECURE STORAGE OF FUNDS, VALUABLES, BAOOAGil AND OTHER PERsONAL PROPERTY; THBDOCUMBNTA1'ION AND
. RECEIPTING OF SURRENDERED PROJ,>EIUY; ANP THE lN1'I'iAI- AND REOULARLY SCHB»:m,ED INVENTORYING OFALL'l"UNDS, V~UABLBS, AND'
OTHER PROPERTY.
.

. .

[J STANDARDNA: (IGSA ONLy) CBEC~ THIS BOXIFALLICE DETAJNI;EFuNDS; VALUABLES AND PROPERTY·ARE. HANDLED ONLY
BY TIlE ICE FIEIJ) OFFICE.OR SUB-OFFIcE IN CONTROL OFTBE DETAINEE CASE•
.yEs
NA
No
REMARKS
COMPONENTS
Local policy is in place to
Detainee funds and valuables are properly sep.arated, stored, and are
address this component
accessible only by designated supervisor(s).
D
0 (#2.1.11, Protection from Harm,
IZI
Detainee Funds and Personal
Property,9-26-08).
Detainees' large valuables are secured in a location accessible to
IZI
0
0
designated supervisor(s) or processing staff only.
Staff itemizes the baggage and personal property of arriving detainees
(including funds and valuables). For IGSAs and CDFs, using Ii personal
D
IZI
0
property inventory form that meets the ICE standard?
Staff forwards an arriving detainee's medication to the medical staff.
IZI
0
D
Audits of baggage and nonAudits of baggage and non-valuable property occur each quarter and
audits are logged and verified.
0
IZI
0 valuable property are conducted
twice a year.
Two officers are present during the processing of detainee funds and
valuables during in-processing to the facility. Both officers verify funds
IZI
0
0
and valuables.
Staff searches arriving detainees and their personal property for
0
IZI
0
contraband.
Staffprocedures follow written policy for returning forgotten property to .
0
0
IZI
detainees.
Ifthere were a property
Property discrepancies are immediately reported to the CDEO or Chiefof
discrepancy, itwould be noted
Security.
D
D and
IZI
reported to the CDEO or
Chief of Security.
Stafffollows written procedures when returning property to detainees:
D
IZI
D
All procedures are followed by
CDFIIGSA facility procedures for handling detainee property claims are
similar with the ICE standard.
D
D staff when handling detainees'
IZI
property..
The facility attempts to notify an out-processed detainee that he/she left
property in the facility:
• By sending written notice to the detainee's last known address; IZI
0
0
• Via certified mail; and
• The notice state that the detainee has 30 days in which to claim
the propertY; after which it will be considered abandoned.
The facility disposes of abandoned property in accordance with written
procedures.
181
0
D
• If a CDFIIGSA facility, written .procedure requires the prompt
forwarding of abandoned property to ICE.

IZI ACCEPTABLE

DDEFIcrENT

o AT~RISK

o REPEAT

FINDING

REMARKS

FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITNE)
G-324A Detention Inspection Foim Worksheet for 10SAs - Rev: 07/09107

Page 16 of74

Local policy calls for audits of baggage and non-valuable property at least twice a year, contrary to ICE standard, which requires
quarterly audits.
The facility maintains accurate records for personal property and personal funds. D'etainee property is accurately inventoried and
stored according to policy. The work area, in which these functions are perfonned, is neat, well organized, and clean..

AUDITOR'S SIGNATURE I DATE

JR"--

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G-324A Detention Inspection Ponn Worksheet for IG8As - Rev: 07/09/01

Page 170f74

DETAINEE GRI£VANCEPROCE1)URES .
. .

POUCy:EVERY FACILITY WILLDBVEJ,.OPAND.iMPLEMENTSTANDARJ) OPERATING .PROCEDURES (SOPS) FOR ADDRESSING DETAINEE
GRJEVANCESIN TIME1.Y FASHioN~ EAcH staPlNrnB PROCESS WnLOCCOR WlTHINTlffi PRESCRIBED TIME FRAME; AMONG OrnER THINGS~ A
GruEVANCEWIILBE PROCESSBD,lNVESTIOATBp,AND DECIDED(SuBJECF TO APPEAL) IN ACCQRDANCE WITH nm·SOPS; AGRIEVANCE
CoMMlTIEB WILL CONVENE As PROVIDED Iwilm SOPs. STANDARD PROCEDURE WIlL INCLUDE PROVIDING THE DETAINEE WITHA WRfITEN .
RESPONSE TO ANY FORMAtGRIEVANCE; WHICH WILL INCLUDE THE BASiS FOR THE DEcISioN. nIEFACILITY WliLALSO EsTABLISH STANDARD
. PROCEDuREs FOR HANDLING BMERGENCYGRIEVANCES..·Ali GRIEVANCES WILLRECijIVE sw.ERvisoRYREVIHW. REPruSALAGAlNsTTHEJ1ILER.·
OF A GRIEVANCE WilL NOT BE TOLERATED.y
COMPONENTS .
N
REMA1lKS
NA

Written procedures provide for the infonnal resolution of oral
grievances (Not mandatory);
• If yes, the detainee has up to five days within which to make
hislher concern known to a member of the staff.
Detainees have access to the grievance committee (or equivalent in
!GSA), using formal procedures.
• Detainees may seek help from other detainees or facility staff
when preparing a grievance.
illiterate,
disabled,
or
non-English-speaking
detainees receive
•
special assistance when necessary.
Every member ofthe staffknows how to identify emergency grievances,
including the procedures for expediting them.
There are documented or substantiated cases of staff harassing,
disciplining, penalizing, or otherwise retaliating against a detainee who
lodged a complaint:
• If yes, explain.
Procedures -include maintaining a Detainee Grievance Log.
• If not, an alternative acceptable record keeping system is
maintained.
• "Nuisance complaints" are identified in the records.
• For quality control purposes, staff document nuisance
complaints received but not filed .
.staff is -required to forward any grievance that includes officer
misconduct to a higher official or, in a CDFIIGSA facility, to ICE.

IZI ACCEPTABLE -

DDEFICIENT

IZI

O·

IZI

AT-RISK

Logs are computer generated
along with graphs.

D REPEAT FINDING

REMARKS:

A written program is in place to direct and assist detainees in the grievance process. All ICE Standard components are found in the

written plan. The grievance log is well organized and easy to follow.

AUDITOR'S SIGNATURE/D TE

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G-324A Detention Inspection Fonn Worksheet for IGSAs - Rev: 07/09107

Page 18 of74

GROUP
LEGAL RIGHTS
PRESENTATIONS
.
. .
.
POLICY: FACILlTIES HOUSING ICE DETAINEES SHALLPERMrr AUTHORIZE PERSONS TOMAKaPRESENTATIONS TO GROl,JPS OFDETAlNEBS FOR
THE .,URPoSE OF n-wORMING THEM oFtlS: IMMlGRATIONLAW AND PROCEDURES, CONSISTEm:Wl'lHTHESECURITY ANoORDERLY OPERATION
OF EACH FACILITY. ICE ENCOURAGESSUCHPRESENTATIO~S; WHICH INSTRUCT DErAlNEESABOurTHE IMMIGRATION SYSTEM AND THEIR
RIGHTS ANDOPTIONS WITIIIN IT.

o CHECKHERE IFNOGROUPPBESENTATIONSWERECONDUCTEDWITIIINTHEPAST 12 MONTIIS. MARKSTANOAImASACCEPTABLE.
OVERALL AND CONTINUE ONwrm NEXT PORTION OF WORKSHEET.
COMPONENTS

The Field Office is responsive to requests by attorneys and accredited
representatives for grouP:Qresentations.
Upon receipt of concurrence by the Field Office Director, the facility or
authorized ICE Field Office ensures timely and proper notification to
attorneys or accredited representatives.
The facility follows policy and procedure when rejecting or requesting
modificatioris to objectionable material provided or presented by the
attorney or accredited representative.

YEs

181

Posters announcing presentations appear in common areas at least 48
hours in advance and sign-up sheets are available and accessible.

181

Documentation is submitted and maintained when any detainee is denied
permission to attend a presentation and the reason(s) for the denial.

t8l

lEI

181

lEI

When the number ofdetainees allowed to attend a presentation is liinlted,
the facility provides a sufficient number of presentations so that all
detainees silmed UP may attend.
Detainees in segregation, unable to attend for security reasons, may
request separate sessions withJ)resenters. Such requests are documented.
Interpreters are admitted when necessruy to assist attorneys and other
legal representatives.
Presenters are afforded a minimum ofone hour to make the presentation
and to conduct a question-and-answer session.

t8l

Staff permits presenters to distribute ICE-approved materials.
Presenters are permitted to meet with small groups of detainees to discuss
their cases after the group presentation. ICE or authorized detention sUlff
is j)resent but do not monitor conversations with le2al providers.
Group presenters who have had their priv~eges suspended are notified in
writing by the Field Office Director or designee; and the reasons for
suspension are documented. The Headquarters Office for Detention and
Removal, Field Operations and Detention management Division, is
notified when a group or_Individual is suspended from making

lEI

181

REMARKS

No posters or sign-up sheets are
posted. The Know Your Rights
video and presentation are
mandatory. for detainees.
No detainee has been denied
permission to attend a
presentation.
Three sessions are held each
week.

The Diocesan Migrant &
Refugee Services, Inc. conducts
three weekly presentations :ltom
9A-IIA.

A minimum of two security staff
are present.

~esentations.

The facility plays ICE-approved videotaped presentations on legalrights
at regular opportunities, at the request of outside organizations.
A copy of the Group Legal Rights Presentation policy, including
attachments, is available to detainees upon request

IZI ACCEPTABLE

DDEFICIENT

D AT-RISK

D REPEAT FINDING

REMARKS:

FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE)
G-324A Detention Inspection Form Worksheet for IGSAs - Rev: 07/09107

Page 19

of 74

The Diocesan Migrant & Refugee Services, Inc. conducts three weekly Know Your Rights presentations from 9A-IIA at the facility.
A 'Guide for Detained Immigrants' handout is alsodistributed~ Presentations are routine and mandatory for detainees, thus there is no
need for posters announcing these presentations.

/3- -09 ) /V

AUDITOR'S SIGNATURE / DATE -

FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE)
G-324A Detention Inspection Fonn Worksheet for rGSAs - Rev: 07/09/07

Page 20 of74

ISSUANCE AND EXCHANGE OF CLOTHING, BEDDING, ~ TOWELS
POLICY: ICE REQuiREs ruT ALL FACILITIES HOUSING ICE DETAINEES PROVIDE CLEAN CLOTHINO~ BEDDING. LlNENS·.ANb tOWELS TOEVERY
rCE DETAINEE {)pON ARRNAL. FuRTHER; FACILITIE$ S~LPROVIDE ICEDETAlNEES WITHREGlJ.l.,AREXCHANGES OFCLOTIIING, LINENS,AND
TOWELS FOR AS LONG AS THEY REMAlN IN DETENTiON.
YES
NA
COMPONENTS
No
REMARKS
The facility has a policy and procedUre for the regular issuance and
exchange of clothing, bedding, linens, and towels.
0
0
• The supply ofthese items exceeds the minimum required for the ~
number of detainees.
All new detainees are issued clean, temperature-appropriate, presentable
clothing during in-processing. Detainees receive:
• One unifonn shirt and one pair of unifonn pants, or one
jumpsuit;
0
~
0
One pair ofsocks;
• One pair of underwear (Daily change); and
• One pair of facility-issued footwear~
Additional clothing is available for changing weather conditions, or as
IZI
0
0
seasonally appropriate.
New detainees are issued clean bedding, linens, and towels. Theyreceive
at a minimum:
• One mattress;
• One blanket;
Two sheets;
~
0
0
One
pillowcase;
•
One towel; and
Additional blankets are issued based on local weather
conditions.
Detainees assigned to special work areas are clothed in accordance with
IZI
0
0
the requirements of the job.
Detainees are provided clean clothing, linen and towels.
Socks and undergarments - exchanged daily.
Outer
garments - twice weekly.
•
IZI
0
0
Sheets
- weekly.
•
• Towels - weekly.
• Pillowcases - weekly.
Food service detainee volunteer workers are pennitted to exchange outer
0
IZI
0
gannents daily.
Volunteer detainee workers are pennitted to exchange outer garments
IZI
0
0
more frequently.

•

•
•
•

•

IZI ACCEPTABLE

DDEFICIENT

D AT-RISK

D REPEAT FINDING

REMARKS:

Clothing, linens, and towels are in sufficient quantity for detainees at this facility:

•

. '3-5-09

AUDITOR'S SIGNATURE

PTV
;~~TE

b6 t)Ie

FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE)
G-324A Detention Inspection Fonn Worksheet for IGSAs - Rev: 07109/07
Page 21 of74

MARiUAGE.REQVESTS·
POLICY: ALL DETAINEE MARruAGE REQUESTS WILL RECEIVE CASE';BY-CASE·CoNS]))ERATION FROM ICE MANAGEMENT.
REMARKS··
COM})ONENTS
Y
NA
N

The Field Office considers detainee marriage requests on acase-by-case
basis.
The Field Office Director reviews every marriage request rejected by a
Warden/OIC or !GSA. Rejections are documented.
It is standard practice to require a written request for permission to marry.
The written request includes a signed statement or comparable
documentation from the intended spouse, confinning marital intent.
The Warden/OIC provides a written copy of hislher decision to the
detainee and hislher legal representative.
When permission is denied, the Warden/OIC states the basis for hislher
decision.
The Warden/OIC provides the detainee with a place and time to make
wedding arrangements.

o DEFICIENT

!ZI ACCEPTABLE

I8J

181
181
181

D
D
D

0
0

181

o AT'-RIsK

As outlined in Policy #5.2.5,
Family and Community Ties,
Marriage Request, effective 8-1OS.

D REPEAT FINDING

REMARKS:

The proper documentation is on file and completed according to Otero County Processing Center policy and the ICE standards.

~)
~ATURE/DATP

FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE)
.

G-324A Detention Inspection Fonn Worksheet for IGSAs - Rev: 07/09/07

Page 22 of74

. NON-MEDICAL EMERGENCY ESCORTED TRIPS
.

....

. :POLICY: THE IMMIGRATION A,NDCUSTOMS ENFORCEMENT (ICE) MAY }>ROVIPEDETAINEEs wrriI ~TAFF';ESCORTED TRIPS Uf!:'O THE
. COMMUNITYFORTIIEPURPOSEOPVlSri'INGcRlTICALLYH.LMEMBBRs0FTHEDETAINEE'SIMMEDIAtBFAMILY,ORFORATTBNDINGFuliIIlRAtS.
..

181 STANDAlID N/A:. CHECK THIS BOX IF mICE NON:'MEDlCAL EMERGENcY ESCORTEDTIuPS ARE HANDLED ONLY BY THE IcE
FIELD OFFICE OR SUJi..;oFFlCE.INCONTROL OF THE DETAINEE CASE•.
.. YES
No
COMPONENTS
NA
REMARKS .
The Field Office Director considers and approves, on a case-by-case
basis, trips to an immediat.e family member's:
0
0
0
• Funeral; or
• Deathbed
The facility recognizes mother, father, brother, sister, spouse, child,
0
0
0
stepparent, and foster parent as "immediate family."
The IGSA facility notifies ICE of all detainee requests for non-medical
0
0
0
escorts.
The detainee's Deportation Officer reviews the file before forwarding a
detainee's request, with recommendation, to the approving official. Each
0
0
0
recommendation addresses the individual's suitability for travel; e.g., the
. kind of supervision required.
[]
Each escort includes at least two officers.
0
0
Escorting officers report unexpected situations to the originating facility
as a matter of procedure, and the ranking supervisor on duty has the
0
0
0
authority to issue instructions for completion of the trip.
Escorting officers have the discretion to increase or decrease minimum
restraints in accordance with written procedures and classification level of
0
0
0
the detainee.
Escort officers are precluded from accepting gifts/gratuities from a
0
0
0
detainee, or detainee's relative or friend for any reason.
Escort officers ensure that detainees:
• Conduct themselves in a manner that does not bring discredit to the
ICE;
• Do not violate federal, state, or local laws;
0
0
• Do ;not purchase, possess, use, consume, or administer narcotics, 0
other drugs, or intoxicants;
• Make no unauthorized phone calls; and
• Know they are subject to search, urinalysis, breathalyzer, or
comparable test upon return.
Standard procedure requires the immediate return to the facility of any
0
0
0
detainee who violates trip rules.

ACCEPTABLE

DDEFICIENT

OAT-RIsK

DREPEAT FINDING

REMARKS:

ICE Assistant Field Office Director, and • •
il.'• •, Operations Supervisor stated that ICE handles all oftbe NonMedical Emergency Escorted Trips.
/3-5-09
,)
b6,ti\?c
AUDITOR'S SIGNATURE / DATE1

FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE)
G-324A Detention Inspection Form Worksheet for IGSAs - Rev: 07/09/07

Page 23 of74

RECREATION
IT IS. ICE POLICY TO PROVIDE ACCESS TO RECREATIONAL PROGRAMs ANDACnvrnEs TO ALL ICE DETAINEES, TO TIlE EXTENT
POSSmLE,UNDER CONDITIONS OF SECURITY AND. SUPERVISION THAT PROTECT THEIR SAFETY.AND WELFARE.
NA
COMPONENTS
Y
N
REMARKS
The facility has a recreation program and facility.
Policy #5.3.1, Programs,
~
0
0 Exercise and Recreation,
effective 1-15-09.
A recreational specialist (for facilities with more than 350 detainees) tailors
The facility has a Recreational
the program activities and offerings to the detainee population.
0 Specialist and an Assistant
~
0
Recreational Specialist.
Regular maintenance keeps recreational facilities and equipment in good
0
~
0
condition.
The recreational specialist or trained equivalent supervises detainee
There are no detainees assigned
0
0 to
~
work in recreation.
recreation workers.
The recreational specialist or trainee equivalent oversees recreation
0
~
0
programs for special housing units (SHU) and special-needs detainees.
There are board games, card
Dayrooms offer sedentary activities, e,g:, board games, cards, television.
0
~
0 g;ames,
and TV.
Outside activities are restricted to limited-contact sports.
Handball, Basketball, or Soccer
0
~
are the only outside activities.
Each detainee has the opportunity to participate in daily recreation.
0
IZI
0
Detainees have access to recreation activities outside the housing units for
0
0
~
at least one hour daily, 5 dayS a week.
. Staff checks all items for damage and condition when equipment is
0
~
0
returned.
Staff conducts searches of recreation areas before and after use.
Searches are conducted before
0
0 and after recreation times on
~
detainees and areas.
[]
All recreation areas under constant staff supervision.
~
0
Supervising staff is equipped with radios.
~
0
11
The facility provides detainees in the SHU at least one hour of outdoor
IZI
0
0
recreation time daily, five times per week.
Detainees in disciplinary/administrative segregation receive a written
~
0
0
explanation when a panel revokes his/her recreation privileg;es.
IZI·
Special programs or religious activities are available to detainees.
lJ
0
Volunteers are required to sign a waiver ofliability before entering a secure
volunteers are used for
0
0
IZI No
portion of the facility where detainees are present.
recreation at this facility.
Visitors, relatives, or friends are not allowed to serve as volunteers.
There are no volunteers used for
0
IZI the recreation program at this
0
facility.
jgI Ifoutdoor·reereation is offered,eheekthis box. No further Inrormation.is required when outdoor recreation is offered.
If the facility has no outside recreation, are detainees considered for
transfer after six months?
0
0
0
• If yes, written procedures ensure timely review of all eligible
detainees.
,.
Case ~fficers make written transfer recommendations about every six0
0
0
month detainee to the OIC.
[]
[]
The OIC documents all detainee-transfer decisions, whether yes or no.
0
The. detainee's written decision for or against an offered transfer
0
0
·0
documented in hislher A-file.
·POLICY:

FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITNE)
G-324A Detention Inspection Fonn Worksheet for IGSAs - Rev: 07109/07

Page 24 of74

RECREATioN
.. .

POLICY: IT IS ICHl'OLICY TO PROVIDE ACCESS TO RECREATIONAL PROGRAMS AND ACTIVITIES TO ALL ICE DETAINEES, TOM EXTEJ:IT
POSSmLE, UNDER CONIiITIONS OF. SEcURITY AND SUPERVISION THAT PROTECT THEIR SAFETYAND WELFARE.

Staff notifies the detainee's legal representative of his/her decision to
accept/decline a transfer.
Ifno recreation is available, the ICE Districts routinely review transfer
eligibility for all detaineeS after 60 days.
The A-file of every detainee who is held more than 60 days without
access to recreation contains either a transfer-waiver signed by the
detainee, or the OlC's written detennination ofthe detainee's ineligibility
for transfer.
The detainee's legal representative is notified of the detainee'sIOIC's
decision.

IZI ACCEPTABLE

DDEFICIENT

OAT-RISK

D REPEAT FINDING

REMARKS:

The facility provides access to recreational programs and activities to all ICE detainees, to the extent possible, under conditions of
security and supervision that protect their safety and welfare. Indoor and outdoor recreation schedules allow detainee access to
recreation a minimum of one hour, daily, five days a week.
13-5-09

J0'

AUDITOR'S SIGNATURE I DATE-

FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE)
G·324A Detention Inspection Form Worksheet for IGSAs • Rev: CYlI09/07

Page 25 of74

RELIGIOUS PRACTICES
POLICY: FACILITIES WILL PROVIDE ICE PETAlNBBS OF ALL FAITIiS WITiJ RBASONABLBAND BQUITJ\BLBOPPORTUNlTII:is TO PARTICIPATE IN THE
PRACTICES OF THEIR FAITH,. LIMrfED ONI.YBy' THBCONSTIWNTS. OF SAFETY, .SBCURITY, THEORDi!RLy' OPERATIONS OF THE FACILITY AND
BUDGBTARY CONSIDERATIONS.
COMPONENTS·
REMARKs·
N
Y
NA

Detainees are allowed to engage in religious services.

IZI

Policy #5.3.4, Programs,
Religious Programs, effective 112-09, provides for religious
programmin~.

Space is available for detainees to conduct reljgious services.
The facility allows detainees to observe the major "holy days" of their
religious faith.
• List any exceptions.
The facility accommodates recognized holy-day observances by:
• Providing special meals, consistent with dietary restrictions;
,
• Honoring fasting requirements;
• Facilitating religious services; and
Allowing activity restrictions.
Each detainee is allowed religious items in his/her immediate possession .
. Volunteer's credentials are checked and verified before allowing
participation in detainee programs.

•

Members of faiths not represented by clergy may conduct their own
services within security allowances.
Detainees in the Special Management Unit are allowed to participate in
religious practices unless otherwise documented for the safety and
security of the facility.

I:8J ACCEPTABLE

DEFICIENT

IZI

[]

IZI

OAT-RISK

If a detainee requests
observance for a religious holy
day, they are to submit ij
request to the Chaplain Charles
Berry.
There are volunteer Clergymen
for the different faith groups at
this facility; credentials are
verified and an NCIC check is
performed.

Chaplains conduct rounds so
that all detainees are provided
ministry services.
REPEAT FINDING

REMARKS:

The facility provides detainees of all faiths with reasonable and equitable opportunities to participate in the practice of their faith,
limited only by the constraints of safety, security, the orderly operations of the facility and budgetary constraints.

AUDITOR'SSIGNATURE/DATE ~.

FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE)
G-324A Detention Inspection Form Worksheet for I08As - Rev: 07/09/07 .

Page 26 of74

DETAINEE TELEPHONE ACCESS·
PQLICY;

Au. FACn,ITIES HOUSlNG ICE DETAINEES WILLfERMIT DETAINEEs' REASONABLE AND EQUITABLE ACCESS TO TaLEPHONES.
COMPONENTS

Detainees are allowed access to telephones during established facility
wakin~ hours.

18I

Upon admittance, detainees are made aware of the facility's telephone
access policy.

18I

Access rules are posted in housing units.

The facility makes a reasonable effort to provide key infonnation to
detainees in languages spoken by any significant portion of the facility's
population.

18I

Telephones are provided at a minimum ratio of one telephone per 25
detainees in the facility population.

[gI

Telephones are inspected regularly by facility staff to ensure that they
are in good working order.

IZI

·0

181

181
18I

0
0

IZI

181

IZI

0
D

The facility administration promptly reports out-of,.order telephones to
the facility's telephone service provider.
The facility administration monitors repair progress and takes
appropriate measures to ensure that required repairs are begun and .
completed timely.
Detainees are afforded a reasonable degree ofprivacy for legal phone
calls.
A procedure exists to assist a detainee who is having trouble placing a
confidential call.
The facility provides the detainees with the ability to make non-collect
(special access) calls.
Special Access calls are at no charge to the detainees.
The OIG phone number for reporting abuse is programmed into· the
detainee phone system and the phone number was checked by the
inspector during the review.
In facilities unable to fully.meet this requirement initially because of
limitations of its telephone service, ICE makes alternate arrangements to
provide required access within 24 hours of a request by a detainee:
No restrictions are placed on detainees attempting to contact attorneys
and lega:l service providers who are on the approved ''Free Legal
Services List".
Special arrangements are made to allow detainees to speak by telephone
with an immediate family member detained in another Facility.
Any telephone restrictions are· documented.
The facility has a system for taking and delivering emergency detainee
telephone messages.

181

Emergency phone ca:ll messages are immediately given to detainees.
Detainees are allowed to return emergency phone. calls as soon as
possible..

181
181

0
0

. REMARKS .

Access to phones is from 8:00
AM-IO:OO PM.
The phone policy is addressed in
the Detainee Handbook, the
orientation video, and
infonnation signs posted in the
housing units.
The Detainee Handbook and
orientation video are in Spanish.
If other translators are needed,
ICE is contacted and other
resources are made available.
The phone to detainee ratio is
4:50.
Phones are inspected regularly
by ICE staff and checks are
documented.
The service provider is Public .
Communications Service (PCS).

Detainees are given a 3-minute
call upon arriva:l.
Staff verifies the emergency and
relays the message to the·
detainee.

FOR OFFICIAL USEONLY (LAW ENFORCEMENT SENSITIVE)
G-324A Detention Inspection Fonn Worksheet for IGSAs - Rev: 07/09/07

Page 27 of74

DETMNEETELEPBONE ACCESS
POLICY: ALL fACILITIES HOUSING ICE J;>ETNNBES WILL PERMIT DETAINEEs' REASONABLE ANi> EQUlTAaLE ACCESS TO TELEPHONES •.
.COMPONENTS·

Detainees in disciplinary segregation are allowed phone calls relating to
the detainee's immigration case or other legal matters, including
consultation calls.
Detainees in disciplinary segregation are allowed phone calls. to
consular/embassy officials.
Detainees in disciplinary segregation are allowed phone calls for family
emergencies.
Detainees in administrative detention and protective custody are'
afforded the same telephone privileges as those in general population.
When detainee phone calls are monitored, notification is posted by
detainee telephones that phone calls made by the detainees may be
monitored. Special Access calls are not monitored.

[gI ACCEPTABLE

DDEFICIENT

181

AT-RISK

REMARKS

D REPEAT FINDING·

REMARKS:

Otero policy 5.2.3 Telephone Access, effective 2-11-09, ensures that ICE detainees have reasonable and equitable access to
telephones.

/DATE

iJrv
~.

FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITNE)
G-324A Detention Inspection Fonn Worksheet fur IGSAs • Rev: 07/09/07

Page 28 of74

. VISITATION
..

POLICY: ICEsHALLPERMITDETAlNEESTOVISITwrmFAMILy,FR1E~S,LEGALREPRESENTATIVES,SPECIAL1N'1'ERESTGRoiJpS,ANDTHENEWS

MEDIA;
COMPONENTS

.... y

NA .

There is a written visitation schedule and hours for general visitation.

The visitation hours tailored to the detainee population and the demand
for visitation.
The visitation schedule and rules are available to the pUblic.
The hours for all categories of visitation are posted in the visitation
waiting area.
A written copy of the rules regulating visitation and the hours of
visitation is available to visitors.
A general visitation log is maintained.

I8J

D
D
D

D
0
D

D
D

IZI

Visitors are searched and identified according to standard requirements.

IZI
IZI

D
0

D
D

The requirement on visitation by minors· is complied with.

IZI

Detainees in special housing are afforded visitation.

Legal visitation is available seven (7) days a week, including holidays.
On .regular business days legal visitation hours are provide for a
minimum of eight (8) hours per day, and a minimum of four hours per
day on .weekends and holidays.
On regular business days, detainees are given the option ofcontinuing a
meeting with a legal representative through a scheduled meal.
Private consultation rooms are available for attorney meetings. There is
a mechanism for the detainee and hislher representative to exchange
documents.

IZI

There are written procedures governing detainee searches.

IZI

When strip searches are required after every contact visit with a legal
representative, the facility provides an option for non-contact visits with
legal representatives.

IZI

Prior to each visit, legal service providers and assistants ru:e identified
per the standard.

IZI

The current list ofpro bono legal organizations is posted in the detainee
housing areas and other appropriate areaS.

IZI

The detainees are pemrltted to retain personal property items specified
in the standard.
A visitor dress code is available to the public.

At facilities where there is no provision for visits by minors, ICE
arranges for visits by children and stepchildren, on request, within the
first 30 days.
After that time, on request, ICE considers a transfer, when possible, to a .
facility that will allow minor visitation. At a minimum, monthly visits
are allowed.

~
~

. ··REMARKS·

Schedule is outlined on page 16
of the Detainee Handbook.
Schedule is done by alphabet
and limited to 30 minutes.

Glasses, Bible, ring, wiltch,
paper, and pencil can be .
retained.
A positive photo identification is
required.
A minor may be admitted if
accompanied by an adult visitor.

Visits are allowed unless a
detainee is on a disciplinary
restriction.

Otero Policy 5.2.1 effective 211-09.

Legal service providers and
assistants must show a Texas bar
card or a business card.

FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE)
G-324A Detention Inspection Fann Worksheet for IGSAs - Rev: 07/09/07

Page 29 of74

" VISITATION

POLICY:IC~SJ-IALLPERMITDETAINEEsTOVJSITWITHFAMn:.Y.FRlENDS,LEGM.REP.RESENTA1JVES.SPECIALINTERESTGROurS.ANDTHENEWS

MEDIA;
The decision to permit or deny a tour is not delegated below the level of
Field Office Director.
Provisions for NGO visitation, as stated in the Detention Standards, are
complied with.
Law enforcement officials who request to visit with a detainee are
referred to the ICE Field Office for approval.
Former detainees or aliens in proceedings, requesting" to visit with a
detainee, are referred to the OIC or ICE Field Office.

Procedures are in place, consistent with the detention standard, for
examinations by independent medical service providers and experts.

IZI ACCEPTABLE

o DEFICIENT

OAT-RISK

Any examination by an outside "
medical provider must be
approved by the Assistant Field
Office Director ofICE.

o REPEAT FINDING

REMARKS:

Policy 5.2.1, Visitation, effective 2-11-09, permits authorized persons to visit detainees, within security and operational constraints.
To maintain detainee morale and family relationships, this facility allows visits from family and friends. The OCPC allows detainees
to meet privately with their current or prospective legal representatives and legal assistants, and with their consular officials.

FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE)
.

G-324A Detention Inspection Form Worksheet for IGSAs - Rev: 07109/07

Page 30 of 74

VOliUNTARYWORKPROGRAM
POLICY: IN EVERY FACll..ITY OFFERING AVOLUNTARY WORK PROORAM, ICE DETAlNEESWll..L HAVB THE OPPQRTUNITYTO WORK AND EARN
MONEY BY PARTicIPATJNG.. WHII.BNOT.LEGALLY REQUiRED, ICEAFFORbS DETAiNEE WORKERS BASIC OccUpAnONALSAFEtY AND HEALtH
ADMINISTRATION (OSHA)PR<m!CTIONS.

DCHECI(BE~ IF ICEuI;TA)NEESARE NOT AUmORIZED TO WORK AT THE IGSA FAC~ITY.MARKNAON FORMC-324A, PAGE 3
AND MOVE TO NEXT SECTION.
. COMPONENTS
Y
REMARKs
N
NA
Does the facility have a voluntary work program?
As per Policy #5.3.3, Programs,

Detainee housekeeping meets neatness and cleanliness standards.

Detainees have the opportunity to participate in special details, however,
are never allowed to work outside the secure perimeter.
Written procedures govern selection of detainees for the Voluntary Work
Program.
Where possible, physically and mentally challenged detainees participate
in the program.
The facility complies with work-hour requirements for detainees, not
exceeding:
• Eight hours a da.yand Forty hours a week.
Detainee volunteers generally_work accordin&. to fixed schedule.
If a detainee is removed from a work deta.il, staff places· the written
justification for the action in the detainee's detention file.

[]

•

Do ICE detainees participate?

Staff, in accordance with written procedure, ensures that detainee
volunteers understand their responsibilities as workers before they join
the work program.
The voluntary work program meets:
• OSHA, NFPA, ACA standards
:Medical staff screen and formally certify detainee food service
volunteers.
• Before the assignment begins; ·and
• As a matter of written procedure
Detainees receive safety equipment! training sufficient for the assignment.
Proper procedure is followed when an ICE detainee is injured on the job.

IZl ACCEPTABLE

DEFICIENT

[]

OAT-RISK

Voluntary Work Program,
effective 9-26-08.
Housing units were neat and
clean.

As per policy, a written
justification is placed in a
detainee's detention file when
removed from a work detail.
Job orientations are completed
upon entering the voluntary
work program.

Detainees ~ust be medically
cleared for work to be
considered for the voluntary
work program.

REPEAT FINDING

REMARKS

The facility offers a voluntary work program that allows the detainees the opportunity to work-and earn money. Detainees are
medically cleared and properly placed into employment opportunities. Documentation ofjob training and medical screening are
appropriately filed.

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Page 31 of74

SECTION II

HEALTH SERVICES STANDARDS

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Page 32 of74

"." HUNGEItSTRIKES ".

. POLICY: ALL FACILITlES "WILL FOLLOW STANDARD GUIDELlNESFO}{ THE MEDICAL ANDADM.lNISTRATIVEMANAoEMENT OF ICE DETAINEES
ENGAGING IN HUNGER STRIKES. By MONITORiNG OF mE HEAi:m AND wELFARE OF TIlE INDIVIDUAL DETAlNEES,FACILITIES WILL $TRIVE TO
SUSTAIN THEIR LIVES. '. .
COMPONENTS

REMARKs
Local policy #A-40.2, Hunger
Strikes, effective 10-24-06,
provides direction for the
referral of a detainee to medical
after refusing food for 72 hours.

When a detainee has refused fqod for 72 hours, it is standard practice for
staff to refer himlher to the medlcal department

CDFs and IGSAs immediately report a hunger strike to the ICE.
The facility has established procedures to ensure staff respond
immediately to a hunger strike.
Policy and procedure require that staff isolate a hunger-striking detainee
...
from other detainees.
• If yes, in an observation room?
Medical personnel are authorized to place a detainee in the Special
Management Unit or a locked hospital room.
Medical staff records the weight and vital signs of a h~ger-striking
detainee at least once every 24 hours.
The OIC of the facility obtains a hunger striker's consent before medical
treatment.

A signed Refusal of Treatment form is required of every detainee who
rejects medical evaluation or treatment
During a hunger strike, staff document and provide the hunger-striking
detainee three meals a day.
Staff maintains the hunger striker's supply of drinking water/other
beverages.
During a hunger strike, staff removes all food items from the hunger
striker's living area.

Staff is directed to record the hunger striker's fluid intake and food
consumption; Does staff always use Hunger Strike Monitoring Form 1839 or similar IGSA form.
The medical staffhas written procedures for treating hunger strikers.
Staff .documents all treatment attempts, including attempts to persuade
hunger striker of medical risks.

D
D

Policy directs that hungerstriking detainees be placed into
medical segregation or isolation.

D
Informed Consent, Policy
Number B-15 (October 2006),
provides guidelines for attaining
a detainee's consent before
treatment All detainees sign a
Consenfof Treatment form
during the intake process.

[81

181

0
0

All food items are removed from
the hunger striker's living
quarters. Commissary
privileges are suspended during
this time.
Staff utilizes an intake/output
unique to .the medical
department.

Policy directs that staff make all
efforts to persuade the hunger
striker of medical risks and
document efforts.

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HUNGER STRIKES

POLICY: ALL FAClLITIES WILL FOLLOW STANDARD GUIDELINES FOR THE MEDICAL AND ADMlNISTRATIvEMANAGEMENT OF ICE DETAINEES
ENGA.GING iNimNGER sTRiKEs •. By MONItORING OF. THE HEALTH AliID WELFARE OF THE INDIVIDUAL DETAINEES, FACll..ITIES WILL STRIvE to
SUSTAIN THEIR. LIVES.

Staff has received training in identification of hunger strikes. Medical
staff receives early training in hunger-strike evaluation and treatment.
Staff remains current in evaluation and treatment techniques.

IZI

[8J ACCEPTABLE

DDEFICIENT

D AT-RISK

As part of the orientation
process, medical staff is
required to be knowledgeable of
the Physician Network
Association (the facility's
contract medical company)
policies as well as the ICE
standards. In addition, periodic
training is conducted with the
medical staff.

D REPEAT FINDING

REMARKS:

The Otero County Processing Center's established policies and procedures meet the requirements of the Hunger Strikes standard.
The facility has had one hunger strike during the past year. The detainee was monitored in-house until his condition required medical
intervention unavailable at the facility. The detainee was transferred to a local hospital for hydration therapy.

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Page 34 of 74

ACCESS to MEDICAL CARE ..
POLlCY~ EVERY FACILITY WILLBSTABLISHAND MAINTAIN AN ACCREDlTBDIACCREPITATION,:,WORTHY HEALTfI PROGRAM FOR THE GENERAL
WELL~BBINGOFICE DETAINEES.
.
.. ..
..

COMPONENTS .
. Facilities operate a health care facility in compliance with state and local
laws and guidelines.

o
o

The facility's in·processing procedures for arriving detainees include
medical screening.

All detainees have access to. and receive medical care.

The facility has access to a PHSIDIHS Managed Health Care
Coordinator.
The medical staff is large enough to provide, examine, and treat the
facility's detainee population.

The facility has sufficient space and equipment to afford detainee privacy
when receiving health care.
The medical facility has its own restricted-access area. The restricted
access area is located within the confmes of the secure perimeter.
The medical facility entrance includes ~ holding/waiting room.
The medical facility's holding/waiting room is· under the direct
supervision of custodial staff.
Detainees in the holding/waiting room have access to a • . •. fountain.
Medical records are kept .apart from other files. They are:
.• Secured in a locked area within the medical unit;
• With physical access restricted to authorized medical staff; and
• Procedurally, no copies ·made and placed in detainee files.
Pharmaceuticals are stored in a secure area.
Medical screening includes a Tuberculosis (TB) test.
• Every arriving detainee receives a TB test during the admission
process;
• Detainee's TB-screeningdoes not occur more than one business
day after his/her arrival at the facility; and
• Detainees not screened are housed separate from the general
popUlation.

o
o
o
o

o
o

. ... REMARKS
Detainee health care is provided
through a contract with the
Physician's Network Association
(PNA). The department's staff
is licensed under the state of
New Mexico and operates
within state and local laws and
2Uidelines.
Local policy addresses this
component (#A·22, Health
Screening, effective 10·24·06).
25 medical files were audited
with 100% compliance in this
area.
Policy #A·03, Access to Clinical
Services, 6-1-08, addresses this
component.

The contractor provides a full
range of medical, psychiatric
and dental services. Medical
coverage is provided 2417 .

All detainees entering the
facility are given a chest x-ray to
screen for TB. Per contract, the
x-ray results are returned to the
facility within four hours. and
detainees are not placed into
general population housing until
cleared. The facility has six
negative pressure rooms to
house detainees with infectious
diseases.

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Page 35 of74

. ACCESS TO MEDICAL CARE
..

'pOLICY: EvERY FACILITY WR.LESTABLISH AND MAINTAIN AN ACcREDITED/ACCREDITATION"WORTIlY HEALTH PROGRAM FOR THE GENERAL

WEl:'L-SEmOOF rCEDETAlNEEs.
.
All detainees receive a mental-health screening upon arrival. It is
conducted:
• By a health care provider or specially trained officer; and
Before a detainee's assignment to a housing unit.

•

The facility health care provider promptly reviews all 1-794s (or
equivalent) to identifY detainees needing medical attention.
The health care provider physically examines/assesses arriving d~tainees
within 14 days of admission/arrival at the facility.

Detainees in the Special Management Unit have access to health care
services.
Staff provides detainees with health services (sick call) request slips
daily, upon request.
• Request slips are available in languages other than English,
including every language spoken by a sizeable number of the
facility's detainee popUlation.
• Service-request slips are delivered in a timely fashion to the
health care pJovider.
The facility has a written plan for the delivery of 24-hour emergency
health care when no medical personnel are on duty at the facility, or when
immediate outside medical attention is required.
The plan includes an on-call provider.
The plan includes a list of telephone numbers for local ambulance and
hospital services.
The plan includes procedures for facility staff to utilize this emergency
health care consistent with security and safety.
Detention staff is trained to respond to health-related emergencies within
a 4-minute'response time.
Where staff is used to distribute medication, a health care provider
properly trains these officers.
The medical unit keeps written records of medication that is distributed:
The Fonn 1-819 (or IGSA equivalent) is used to notifY the
,WardenlFacility of a detainee that has special medical needs.
A signed and dated consent form is obtained from a detainee before
medical treatment is admini~tered.
Detainees use the r-813 (or rOSA equivalent) to authorize ·the release of
confidential medical records to outside sources.

The facility health care provider is given advance notice prior to the
release, transfer, or removal of a detainee.

IZI

i8I

~
~

D
D

IZI

D·

rzI
~

D
D

IZI

Policy #A-29, Mental Health
Screening, effective 10-24-06,
addresses this component.
100% of 2S charts audited
revealed compliance with this
practice.

Policy #A-24, Health Appraisal,
effective 10-24-06, addresses
this area. Chart audits of 25
detainee medical files revealed
100 percent compliance with
.this practice.

Staff is trained in CPR, first aid,
AED use, and emergency
medical situations to enhance a
four-minute re~onse time.
All medications are
administered by licensed nursing
staff.

PolicY #B-13 , Confidentiality of
Health Records, effective 10-2406, directs that any release of
information require a written
consent from the detainee.

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ACCESS. TO MEDICAL CARE
.
POLICY: EvERY FACILITY WII,LESTABLISHAND MAINTAIN AN ACGREDITED/ACCREDITATION-WORTHY HEALTH PROGRAM FOR THE GENERAL
. .
WELL-BEING OF ICE DETAINEES •

Detainee's medical records or a copy thereof, are available and
transferred with the detainee.
Medical records are placed in a sealed envelope or other container
labeled with the detainee's name and A-number and marked "MEDICAL
CONFIDENTIAL" .

IZI ACCEPTABLE

DDEFICIENT

[81

AT-RISK

D REPEAT FINDING

REMARKS:

The Otero.County Processing Center's established policies and procedures meet the needs of the Access to Medical Care standard.

~J
I D#~
AUDITOR'S SIGNATURE

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SUICIDE PREVENTION AND INTERVENTION
pOLlty~ ALL DETENTION STAFF WORKING WITH ICE DETAINEES WILL BE 'fRAINED TO RECOGNIZE SUICIPE-RISK INDICATORS. S'rAFFWILL
liAN])Ln P01'ENTIl\L'LY SUICIDAL INDIVIDUALS WITH SENSrtMTY, SupERVISION, AND REFERRJ\LS:A CLINlCALLY SUICIDAL DETAINEE W1tL
RECEivE PREVENTWE SUPERVISION AND TREATMENT.

COMPONENTs
Every new staff member receives suicide-prevention training. Suicideprevention training occurs during the employee orientation program.
Training prepares staff to:
• Recognize potentially suicidal. behavior;
• Refer potentially suicidal detainees, following fa,cility
procedures; and
.
Understand
and
apply
suicide-~revention
techniques.
•
A health-care provider or specially trained officer screens all detainees for
suicide potential as part of the admission process.
• Screening does not occur later than one working day after the
detainee's arrival.
Written procedures cover when and how to refer at-risk detainees to
medical staff and procedures are followed.

The facility has a designated isolation room for evaluation and treatment
The designated isolation room does not contain any structures or smaller
items that could be used in a suicide attempt.

Medical staffhas approved the room for this purpose.
Staff observes and documents the status of a suicide-watch detainee at
least once every 15 minutes.

IZI ACCEPTABLE

DDEFICIENT

D·

[]

IZI

0
0

D AT-RISK

REMARKS

Training includes recognizing
suicidal behaviors, making
referrals and managing suicidal
detainees.
Twenty-five detainee medical
files were audited reveaiing
. 100% compliance with this
practice.
Policy #A-32, Suicide
Prevention and Intervention, 1024-06, provides guidelines for
managing suicidal detainees.
The designated isolation cell
contains handicapped bars,
which could allow a detainee to
utilize it in a hanging/suicide
attempt Detainees are generally
placed on continuous
observation, which would hinder
the possibility of a successful
suicide. This issue was
discussed with the
administrative staff of the
facility with a recornrnendation
to utilize a different cell for the
purpose of suicide observation.

D REPEAT FINDING

. REMARKS:

The designated isolation cell was discussed with management officials. Due to the handicapped bars, a different cell was suggestedfor
use when suicidal detainees are under observation.

b6UTG

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-TERMINAL ILt~sS,ADVANCED DIRECTIVES~AND DEArn

PQLICY ALLFAcn.rrIES HOUSING ICBDETMNEES SHALLiJAVEPOUCIES AND PROCEDURES ADDlUlSSINGTHE~SUES OF _mRM1NALnLNESS OR
-INJURY, MEDICAL ADVANCED DIREcTIVES, AND DlITAINEE DEATH, TO lNCLUDE THE PROCEDUREs TO ENSURE PROPER NOmCATIONIS
PROVmEDTOICEoFFICIALS,-FAMILYMEMBE~-ANDOTImRINTERESrimpARTIESINTHEEVENTOFADETA1NEiH~EcoMiNGmRMINAlLYiLLOR
INJURED OR DEATH OF A,DETAOOlE occURs. INADDmON. TIm POLICY WILL cOVER PRocEinlRES TO BE TAKEN IF THE DEATHOFADETAINEEOCCURSWHlLEIN'tRANSIT.
- I8I-CBECKmBOX-IF'TBEFAaLrrvDOESNOTAcCEPTICEDETAlNEESWHOARESMRELYORTErOONALLYiLL.1NDiCATENAINTHE APPRO.,RIATE BOX .,-OR THIS PORTION OFTHEWORKSHEET. ALWAYS COMPLETE ALL REFERENCES TO DETAINEE DEATH AND

RELATED NOnl<1CATIONS. --COMPONENTS
Detainees who are chronically or tenninally ill are transferred to an
appropriate offsite medical facility.
The facility or appropriate ICE office promptly notifies the next ofkin of
the detainee's medical condition, to include:
• The detainee's location; and
• The limitations placed on visiting.
There are guidelines addressing the State Advanced Directive Fonn for
Implementing Living Wills and Advanced Directives.
• The guidelines include instructions for detainees who wish to
have a living will other than the generic form the DIHS provides
or who wishes to appoint another to make advance decisions for
him or her.
The guidelines provide the detainee the opportunity to have a private
attorney prep~e the documents.
There is a policy addressing "Do Not Resuscitate Orders"

Detainees with a "Do Not Resuscitate" order in the medical record
receive maximal therapeutic efforts short of resuscitation?
The facility notifies the DIHS Medical Director and Headquarters' Legal
Counsel of the name and basic circumstances of any detainee with a "Do
Not Resuscitate" order in the medical record. In the case ofIGSAs, this
notification is made through the local ICE representative.
The facility has written -procedures to address the issues of organ
donation by detainees.

The facility has written procedUres to notify ICE officials, deceased
family members and consulates, when a detainee dies while in Service.
The facility has a policy and procedure to address the death of a detainee
while in transport.
At all ICE locations the detainee's remains disposed of in accordance
with the provisions detailed in this standard.
In the event that neither family nor consulate claims the remains, the Field
Office schedules an indigent's burial. consistent with local procedures.
If the detainee's is a U.S. military veteran, is the Department of
Veterans Affairs notified?

•

NA -

IZI

181

IZI

IZJ

jgJ

IZI

jgJ

IZI

IZJ

REMARKs -.
Detainees who are chronically
or tenninally ill are transferred
to an appropriate offsite medical
facility.

Policy #6.5.1, Tenninal Illness,
Advanced Directives and Death,
effective 8-27-08, addresses
advanced directives and
procedures for attaining such.

Policy #6.5.1, Tenninal Illness,
Advanced Directives and Death,
effective 8-27-08, addresses Do
Not Resuscitate Orders (DNR).

Policy #6.5.1, Tenninal Illness,
Advanced Directives and Death,
effective 8-27-08, addresses
procedures for organ donation
of a detainee.
The facility's policy addresses
procedures to follow in the
event of a detainee death.

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TERMINAL ll..LNESS, ADVANCED-DIRECTMS; AND DEAm
pouev ALL FACILITIES HOUSING ICE DETAINEES SHALL~VB POLJCIES AND PROCEPURES ADDRESSING THE ISSUES OFTERMINALILLNESS OR
INJURY, MEDICAL ADVANCED DIRECTIVES, AND-m!TAlNEEDEATII, TO iNcLUDE TIm PROCEDuREs TO ENSURE PROPER NOnFiCATION" IS
PROViDEDTOiCEOFFICIALS,FAMlLYMEMBERSANDOnlERINTERESTEDPARTIESINTflEEvEmOFADETAlNEEBECOMINGTERMlNAILYiLLOR
INJURED OR DEATH OF A DETAINEE
IN ADDiTION, THE POlley WILL COVERPROCEDuREs TO BE TAKEN IF THE DEATH OF ADEfAINEE
ocCuRs WHILE IN TRANSIT.

occiJRs.

-jgJ-cliEcKmisBOXIFTHEFACD..ITyDOESNOTACCEPTICEDETAMESWHOARESEVERELYORTERMlNALLYiLL. INnICA'i'ENAm
THE APPROJ>lUATE BOX FOR THIS PORTION OF ~ WORKSHEET. ALWAYS COMPLE'rE ALL REFERENCES TO DETAINEE DEATH AND
RELATEDNOTnlCATION8.
-y
-REMAlU(S
NA
N
COMPONENTS

An original or certified copy of a detainee's death certificate is placed in
the sUQiecfs a-file.
The facility follows established policy and procedures describing when to
contact the local coroner regarding such issues as:
• Perfonnance of an autopsy;
• Who perfonn the autopsy;
• Obtaining state approved death certificates; and
• Local transportation of the body.
ICE stafffollows established procedures to properly close the case of a
deceased detainee.

will

[gI ACCEPTABLE

o DEFICIENT

181

OAT-RISK

REPEAT FINDING

REMARKS:

The facility has policy and procedures in place that meet the requirements of this standard. Generally, a tenninally ill detainee is
removed to an off-site medical center.
The facility had one detainee death during the past year, which occurred at an off~site medical center. The detainee was 58 years old
and the death that occurred on 11-26-08, and was related to a gastro-intestinafbleed secondary to cirrhosis of the liver.

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SECTION III

SECURITY AND CONTROL STANDARDS

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CONTRABAND
...
.
POLlCY: ALL OBTENTION FACiLITIES WlLL ENSURE THE PROPER HANDLING AND DISPOSAL OF ALL CONTRABAND. DOCUMENTATION OF

. CoNTRABAND DESTRUCTION Is REQUIRED.
Y

COMPONENTS

The facility follows a written procedure for handling illegal contraband.
Staff inventory, hold, and report it when necessary to the proper ~uthority
for action/possible seizure.
Contraband that is government property is retained as evidence for
'Potential discipliniuy action or criminal prosecution.
Staff returns property not needed as evidence to the proper authofity.
Written procedures cover the return of such property.
Altered property is destroyed folIowing documentation and using
established procedures.
Before confiscating religious items, the OlC or designated investigator
contacts a religious authority.
Staff follows written procedures when destroying hard contraband that is
illegal.
Hard contraband that is illegal (under criminal statutes) may be retained
and used for official use, e.g. training purposes.
If yes, under specific circwnstances and using specified written
procedures. Hard contraband is secured when not in use.

[g! ACCEPTABLE

DDEFICIENT

··N

NA.

D AT-RISK

REMARKs

Local policy 2.3.1, Control of
Contraband, effective 01-1-09,
addresses this component.

D REPEAT FINDING

REMARKS:

Policy 2.3.1, Control of Contraband sufficiently addresses all the components of this standard.
3-5-09

b6 bile

. I I

••

ATURE/DA

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DETENTIONFILES' .
'POLICY: EVERY FACILITY WILL CREATE A DETENTION FILE FOR EVERY ICE DETAINEE BOOKED INTo THE FACILITY, EXCUIDINO ONLY
. DETAINEES SCHEDULED TO DE,PART WITHlN24 HOURs~ THE DErEmION FILE WILL CONTAiN COPIES AND, IN SOME CASES, THE ORIGINAL OF
SPECIFIEP DOCUMENTS CONCERNING:nrn DETAINEE'S STAY IN TIlE FAC:qny: CLASSIFICATION SHEET, .MEDICAL QUESTIONN~,PROPERTY
INVENTORY SHEET, DISCIPLINARY DOcUMENTS, ETC.

.COMPONENTS

A detention file is created for every new arrival whose stay will exceed
24 hours.
The detainee detention file contains either originals or copies of
documentation and forms generated during the admissions process.
The detainee's detention file also contains documents generated during
the detainee's custody.
• Special requests
• Any G-S89s and/or 1-77s closed-out during the detainee's stay
• Disciplinary forms/Segregation forms
• Grievances, complaints, and the disposition{s) of same
The detention files are located and maintained in a secure area Ifnot, the
cabinets are lockable and distribution ofthe keys is limited to supervisors.
The detention file remains active during the detainee's stay. When the
detainee is released from the facility, staff adds copies of completed
release documents, the original closed-out receipts for property and
valuables, the original 1-385 or equivalent, and other docuinentation.
The officer closing the detention file makes a notation that the file is
complete and ready to be archived.
Staff makes copies and sends documents from the file when properly
requested by supervisory personnel at the receiving facility or office.
Appropriate staffhas access to the detention files, and other departmental
requests are accommodated by making a requeSt for the file. Each file is
properly logged out and in by a representative of the responsible
department.

~ ACCEPTABLE

DDEFICIENT

·NA

REMARKs
Policy 7.4.10 Detainee Records
effective 6-1-08.

D AT-RISK

Detention files are located in the
count room in locked cabinets.

A sign out log is maintained..

D REPEAT FINDING

REMARKS:

Policy 7.4.10 Detainee Records, effective 6-1-08, ensures that each detainee who enters the facility has a filethatwill be maintained
throughout his stay and archived upon release/removal.

b6,5£e

3-5-09

AUDITOR'SSIGNATURE/DATE

A
0
~

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DISCIPLINARY POLICY

POLICY: ALL FACILITIES llOUSING lCEDETAlNEES AREAUTHOR;lZED TO IMPOSE DISCIPLINE ON DETAINEIi~ WHOSE BEHAVIOR IS NOT IN
COMPLIANCE WlTI:I FACILITY RliLEs AND REGULATIONs'
.... COMPONENTS·

The facility has a written disciplinary system using progressive levels of
reviews and appeals.
The facility rules state that disciplinary action shall not be capricious or
retaliatory.

Written rules prohibit staff from imposing or permitting the· following
sanctions:
• corporal punishment
• deviations from norinal food service
• clothing deprivation
• bedding deprivation
• denial of personal hygiene items
• loss of correspondence privileges
• deprivation of physical exercise
The rules ofconduct, sanctions, and procedures for violations are defined
in writing and communicated to all detainees verbally and in writing.

The following items are conspicuously posted in Spanish and English,
and other dominate languages used in the facility:
• Rights and Responsibilities
• Prohibited Acts
• Disciplinary Severity Scale
• Sanctions
When minor rule violations or prohibited acts occur, informal resolutions
are encouraged.

IZI

18I

··REMARKS .

Otero County Processing Center
Policy and Procedures 6.31.2,
Disciplinary Proc~dures,
effective 10-09-08, addresses
this component.

OCPCPolicy and Procedures
6.1.2, Detainee Rights, effective
06-01-08, addresses this
component.

Detainees are verbally informed
of the rules of conduct during
the initial intake process. The
information is also available in
the Detainee Handbook

The requirements of this
component are pOsted in each .
housing unit.
Minor infractions are
adjudicated by a Shift
Lieutenant not involved in the
incident.

18I

Incident reports and Notice of Charges are promptly forwarded to the
designated supervisor.
Incident reports. are investigated within 24 hours of the incident. The
Unit" Disciplinary Committee (ODC) or equivalent does not convene
before an investigation ends.

18I

An intermediate dis<:iplinary process is used to adjudicate minor
infractions.
A disciplinary piUlel (or equivalent in IGSAs) adjudicates infractions.
The panel: .
• Conducts hearings on all charges and allegations referred by the
UDC;
• Considers written reports, statements, physical evidence, and
·oral testimony;
• Hears pleadings by detainees and staff representatives; .
• Bases its fmdings on the prepo~derance of evidence; and
Imposes only authorized sanctions

18I

OCPC Policy 3.1.1, Detainee
Rights, effective 06-01-08, page
llofli, paragraph Cola 1,
addresses this component.

•

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G-324A Detention Inspection Fonn Worksheet for IOSAs - Rev: 07/09107

Page 44 of 74

DISCIPLINARY POLICY

" POLICY: ALL FACILITIES HOUSING ICE DETAINEES ARE AUTHORIZED TO IMPOSE DISCIPLINE ON DBTAlNE~ WHOSE BEHAVIOR IS NOT IN
"COMPLIANCE wITH FACILlTY RULES AND REGULATIONS~
."

COMPO~ENTS

A staff representative is available if requested for a detainee facing a
disciplinary hearing.
The facility permits bearing postponements or continuances when
conditions warrant such·a continuance. Reasons are documented.
The duration of punislunent set by the Ole, as recommended by the
disciplinary panel, does not exceed established sanctions. The maximum
time in disciplinary segregation is limited to 60 days for a single offense.
Written procedures govern the handling of confidential-infomumt
infonnation. Standards include criteria for recognizing "substantial
evidence"
All forms relevant to the incident, investigation, connllittee/panel reports,
" etc., are completed and distributed as required.

~ ACCEPTABLE

o DEFICIENT

N""

181

[81

181

[81

AT-RISK

"REMARKS

.0 REPEAT FINDING

REMARKs:

Policy 6.3.1, Disciplinary Procedures, effective 10-09-08, addresses all the components of this standard.

'3-5-09
AUDITOR'S SIGNATURE

)

IDA~E

FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE)
G-324A Detention Inspection Form Worksheet for IGSAs·-Re~: 07/09107

Page 45 of74

"'. EMERGENC¥(CONTINGENcy) PLANS
,

POLICY ALLFACILITJES HOLDING ICE DETAINEES WILL~PONDTQ~RGENCIES virrnAPREDEtERMlNED.STANDARDIZEDP~TO~
TImHARMINGOFHUMANLlFEANOTHEDESTRUCTrONOFPROPERTY.ITISRECOMMENJjEDTHATSPCSANriCDFSBNrERJNToAGREBMENT. VIA
MEMORANDUM OF UNDBRSTANoINO'<MOU), WITH FEDERAL, LOCAL AND STATE AGENCIES TO ASSIST IN TIMEs OF EMERGENCY•.· ,
'COMPONENTS
' y
N"
NA' '
REMARKS

Policy precludes detainees or detainee groups from exercising control or
authority over other detainees.
~

Detainees are protected from:
• Personal abuse
• Corporal punishment
• Personal injury
• Disease
• Property damage
• Harassment from other detainees
Staff is tramed to identitY signs of detainee unrest.
• What type of training and how often?

Staff effectively disseminates information on facility climate, detainee
attitudes, and moods to the Officer In Charge (OlC)
There is a designated person or persons responsible for emergency plans
and their implementation. Sufficient time is allotted to the person or group
for development and implementation of the plans. ,
The plans address the following issues:
• Confidentiality
• Accountability (copies and storage locations)
• Annual review procedures and schedule
• Revisions
Contingency plans include a comprehensive general section with
procedures applicable to most emergency situations.
The facility has cooperative contingency plans with applicable:
• Local law enforcement agencies
• State agencies
• Federal ag.encies
All staff receives copies 'of Hostage Situation Management policy and
procedures.

Staff is trained to disregard instructions from hostages, regardless of rank.
Witl1.in 24 hours after release, hostages are screened for medical and
psychological effects.
Emergency plans include emergency medical treatment for staff and
detainees during and after an incident

Otero County Processing
Center Policy 2.1.8, Detainee
Control and Movement,
effective 06-01-08, page 2 of 2,
paragraph E-l, addresses this
component.

Staff receive training on how,
to identitY signs of detainee'

o
o

unrest, through training in
detainee supervision and
manipulation, and
communication skills during inservice and pre-service training.

The Warden is responsible for
the emergency plans and their
implementation.

The facility has a cooperative
contingency plan with the '
County of Otero, dated 09-2208.
The Hostage Situation
Management policy and
procedures are aVailable on the
computer, Central Control,
Housing Control, and in the
Annory.

FOR OFFICIAL USE ONLY (LAWENFORCEMENT SENSITNE)
G-324A Detention Inspection Fonn Worksheet for rOSAs - Rev: 07109107,

Page 46 of74

... EMERGENCY (CONTINGENCY) PLANS .

POLICY ALL FACILITIES HOLDING ICEDETAINEESW1U..RESPONDTO EMERGENCIES WmIAPREDETERMINEo STANDARDIZED PLAN.TO MINIMIZE.
THE HARMING OF HUMAN LIFE AND mEDESTRUCTION OF PROPERtv. IT IS RECOMMENDBDTHAT SPCsANDCDFS ENTERINTOAGREEMENr; VIA
MEMORANDuM OF UNDERSTANDJNG {MOm, WITH FEDERAL, LOCAL AND STATE .AGENCIES TO ASSIST mnMEs OF EMERGENCY•.
COMPONENfS
Food service maintains at least 3 days' worth of emergency meals for staff
and detainees.
Written plans identitY locations of shut-off valves and switches for all
utilities (water, gas, electric).

Written procedures cover:
• WorkIFood Strike
• Disturbances
• Escapes ..
• Bomb Threats
• Adverse Weather
• Internal Searches
• Facility Evacuation
• Detainee Transportation System Plan
• Internal Hostages
• Civil Disturbances

IZI ACCEPTABLE

D DEFICIENT

·YN

REMARKS

NA .

The plans identifYing the
locations of the shut-off valves
and switches are in the Utility
Shutoff Manuals that are
maintained in the Central
Control, Housing Control, and
the Armory.

D REPEAT FINDING

REMARKS:

The facility has written procedures addressing all of the ICE required emergency contingency plans.

FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE)
G-324A Detention Inspection Form Worksheet for IGSAs - Rev: 07/09/07

Page 47-of74

ENVIRONMENTALHEALmAND SAFETY
\

POLICY: EVERY FACILITY WILL CONTROLFLAMMABLB, TOXIC,AND CAUSTICldA,TERws riIROUGHAHAZARDOUS MATERIAI.8PROGRAM. DIE
PROGRAM WiLL iNCLUDB,AMONG OTHER THINGS,THE IDENTIFICATION ANDLABBLING OFiIAzAiIDOus MATERIALs IN ACCORDANCE wtrH
APPLiCABLE STANDARDS (E.G., NATIONAL FIRE:PRoTECrrON AsSOCIATION [NFPA]);· .IDENTIFICATlON op·mCOMPATmLE·MATEIUALS, AND
SAFE-HANDLING PROCEDURES .
COM}»ONENTS .NA
N
Y
REMARKS
The facility has a system for storing, issuing, and maintaining inventories
0
rzJ
D
of hazardous materials.
Constant inventories are maintained for all flammable, toxic, and caustic
substances used/stored in each section of the facility.
The manufacturer's Material Safety Data Sheet (MSDS) file is up-to-date
for every hazardous substance used.
The files list all stomge areas, and include a plant diagram and
legend.
The MSDSs and other information in the files are available to
personnel managing the facility's safety program.
All personnel using flammable, toxic, and/or caustic substances follow
the prescribed procedures. Th~y:
• Wear personal protective equipment; and
• Report hazards and spills to the designated official.

•
•

The MSDSs are readily accessible to staff and detainees in work areas.
Hazardous materials are always issued under proper supervision.
• Quantities are limited; and
• Staff always supervises detainees using these substances.
All "flammable" and "combustible" materials (liquid and aerosol) are
stored and used accordin2 to label recommendations.
Lighting fixtures and electrical equipment installed in storage rooms and
other hazardous areas meet National Electrical Code requirements.
The facility has sufficient ventilation, and provides and ensures clean air
exchanges throughout all buildings.
Vents, return vents, and air conditioning ducts are not blocked or
obstructed in cells or anywhere in the facility.
Living units are maintained at appropriate temperatures in accordance
with industry standards. (68 to 74 degrees in the winter and 72 to 18
degrees in the summer.)
Shower and sink water temperatures do not exceed the industry standard
of 120 de2fees.
All toxic and caustic materials are stored in their ori~al containers in a
secure area.
Excess flammables, combustibles, and toxic liquids are disposed of
properly and in accordance with MSDSs.

IZI

181

rgj

181

IZI

181

IZI

181

IZI

181

Personal Protective Equipment
such as chemical goggles,
chemical aprons and rubber
gloves are not available in Food
Service and in the Laundry for
use when handling corrosives.
There is no eyewash station in
Food Service, Medical, or
Laundry. On the last day of the
review, PPE was put in place in
Food Service and the Laundry.
Purchase or!iers were generated
for the needed eyewash stations.

FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE)
G·324A Detention Inspection Form Worksheet for IGSAs - Rev: 07/09107

Page 48 of14

ENVIRO~ENTAL HEALm AND S~TY·

POLICY: EVERY FACll..frir WILL CONTROL FlAMMAsLE, TQXIC,ANoCAUSTICMAl'ERlALS THROUGHAHAZARDQUSMATERlALS PRoGRAM. DIE

PRoGRAM WILL INcLUDE,AMONGoniER THINGS, THE lJ)ENTIFICATI()N AND LABELING OFHAzARDQUS MATERIALS IN ACCORDANCE WitH
APPLICABLE STANDARDS (E.G., NATIONAL F~PROTECTIONAssocIAnON [NFPA);·lDENTIFICATIONOFINCOMPATm~ MATERIALS; AND
SAFE-HANDLING PROCEDURES
COMPONENTS ..

Staff directly supervise and account for products with methyl alcohol.
.Staff receives a list of products containing diluted methyl alcohol, e.g.,
shoe dye. All such products are clearly labeled. "Accountability"
includes issuing such products to detainees in the smallest workable
quantities.
Every employee and detainee using flammable, toxic, or caustic materials
receives advance training in their use, storage, and disposal.
The facility complies with the most current edition of applicable codes,
standards, and regulations ofthe National Fire Protection Association and
the Occupational Safety and Health Administration (OSHA).

A technically qualified officer conducts the fITe and safety inspections.
The Safety OffiCe (or officer) maintains files of inspection reports.
The facility has an approved fire prevention, control, and evacuation plan.
The plan requires:
• Monthly fire inspections;
• Fire protection equipment strategically located throughout the
facility;
Public
posting of emergency plans with accessible
•
building/room floor plans;
• Exit signs and directional arrows; and
• An area-specific exit diagram conspicuouSly posted in the
diagrammed area.
Fire drills are conducted and documented monthly.
A sanitation program covers barbering operations.
The barber shop has the facilities and equipment necessary to meet
sanitation requirements.
.The sanitation standards are consJ?icuously posted in the barbershop,
Written procedures regulate the handling and disposal of used needles
and other sh~ obiects.
All items representing potential safety or security risks are inventoried
and a designated individual checks this inventory weekly.

N·

REMARl<S

Methyl alcohol is not utilized at
this facility.

lZI

0
0
D

D
D
D

181

IZI

0
0

[]

181
.~

Exit doors leading out of the two
ISO-person dining halls are not
separated by proper distance in
accordance with the National
Fire Codes. In an undated
memofro~
Director, Fire Marshall, Otero
. County Office of Emergency
Services, the exiting situation in
the dining halls meets the .
requirements of the International
Fire Code, 2003 edition. This
item was identified as a
deficiency during the review
conducted in September 2008,
and it has not been corrected .

Policy number 4.2.3", does not
contain all the components
found in the ICE Standard.

FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE)
0-324A Detention hispection Fonn Worksheet for IGSAs - Rev: 07/09/07

Page 49 of 74

ENV.IRONMENTALHEALmAND SAFETY'
"POLICY: Ew.RY FACJLITY WILL cONTROL FLAMMABLE, TQXIC, AND CAUSTIC MATEiuALs TIIROUGHAHAZARDQUS MATE.RIALS PRoGRAM.'fim
PROGRAM WILL iNCLUDE, AMONG OTHER THINGS, 'tHBIDENnFlCATION AND LABELING" OF HAZARDOuS "Mi\TERIALS IN"ACOORDANCE wtm
APPLICABLE. STANDARDS (E.G.,NAllONAL FIRE PROTECTIQN ASSOCIATION [NFPA]); IDENTIFICAUON OF INCOMPATIBLE MATERIALS, AND'
SAFE-HANDLING PROCEDURES .
··REMARKS
COMPONENTs
Y
NA
N

Standard cleaning practices include:
Using specified equipment; cleansers; disinfectants and
detergents.
An established schedule of cleaning and follow-up inspections.

•
•
•

Spill kits are readily available.

A licensed medical waste contractor disposes of infectiouslbio-hazardous
waste.
Staff is trained to prevent contact with blood and other body fluids and
written procedures are followed.
Do the methods for handling/disposing of refuse meet all regulatory
requirements?
A" licensedlCertifiediTrained pest-control professional inspects for
rodents, insects, and vennin.
• At least monthly.
• The pest-control program includes preventative spraying for
indigenous insects.
Drinking water and wastewater is routinely tested according to a fixed
schedule.
Emergency power generators are tested at least every two weeks.
• Other emergency systems and equipment receive testing at least
quarterly.
• Testing is followed-up with timely corrective actions (repairs
and replacements).

IZI

The facility follows

stand~d cleaning procedures.

IZI ACCEPTABLE

DEFICIENT

OAT-RISK

o REPEAT FINDING

REMARKS:

. Chemical goggles, aprons and rubber gloves are not available in Food Service and the Laundry.
There are no eyewash stations in Food Service, Medical, or Laundry.
Loc~l policy regarding the

sanitation program for barbershop operations does not contain the requirements found in the ICE Standard.

The exit doors in the Food Service Dining Halls are not remotely located from each other, per NFPA criteria. The facility seems reliant
on a local fire authority's citation of compliance with the International Fn:e Code; ICE standards do not recognize this resource.

~
J
AUDITOR'SSIGNATURE/DA~ t

FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE)
G-324A Detention Inspection Form Worksheet for 10SAs - Rev: 07/09/07

Page 50 of74

HOLD
ROOMS.IN
DETENTION
FACILITIES
.
.
.
.POLICY: HOLD ROOMS WILL ~E USED ONLY FOR TEMPORARY DETENTION OF DETAINEES AWAITING REMOVAL, TRANSFBR.EOIRHEARlNGS,
MEDiCAL TREATMENT, INTRA-FACn.Irt MOVEMENt, OR OtHER PROCESSING INTO oR. OUT OF THE FACII.JTY.
.. . .. COMPONENTS
. REMARKS
Y
.N
NA
The hold rooms are situated within the secure perimeter.
Otero County Processing Center
Policy 2.1.17, Hold Rooms,
IZ!
D
D effective 02-11-09, addresses
the entire component of this
standard.
The hold rooms are well ventilated well lighted, and all· activating
IZ!
D
D
switches are located outside the room.
Th~ hoJd rooms contain sufficient seating for the number of detainees
IZ!
D
D
held.
Bunks, cots,beds, or other related make-shift sleeping apparatus are
~
D
D
precluded from use inside hold rooms.
The walls and ceilings of the hold rooms are tamper and escape proof.
~
D
D
Individuals are not held in hold rooms for more than 12 hours.
D
IZ!
D
Male and females are segregated from each other.
OCPC does not house female
D
D
~
detainees.
Detainees under the age of 18 are not held with adult detainees.
Detainees under the age of 18
D
~
0
are not housed at OCPC.
Detainees are provided with basic personal hygiene items such as water,
soap, toilet paper, cups for water, feminine hygiene items, diapers and
181
D
D
wipes.
In older facilities, officers are within visual or audible range to allow
IZI
D
D
detainees access to toilet facilities on a regular basis.
All detainees are given a pat down search for weapons. or contraband
D
IZI
D
before being placed in the room.
Officers closely supervise the detention hold rooms using direct
The checks are documented on
supervision (Irregular visual monitoring.).
the individual Holding Cell
IZ!
D
D
• Hold rooms are irregularly monitored every 15 minutes.
Logs.
• Unusual behavior or comJ?laints are noted.
When the last detainee has been removed from the hold room, it is given
~
D
D
a thorough inspection.
There is a written evacuation plan that includes a designated officer to
The booking staff is responsible
remove detainees from hold rooms in case of :fire and/or building
for removing detainees from the
IZI
D
D holding cells in case of fire or
evacuation.
building evacuation.
An appropriate emergency service is called immediately upon a
American Medical Response
D
D Ambulance
IZ!
deteiminationthat a medical emergency may exist.
Services is notified.

IZI ACCEPTABLE

DDEFICIENT

AT-RISK

D REPEAT FINDING

IaMARKS:

The facility has a direct line to American Medical Response Ambulance Services, which they use whenever it is determined that a
medical emergency exists.

56,570

/3-5-09'

AUDITOR'S SIGNATURE /DATE

FOR OFFICIAL USE ONLY (LAWENFORCEMENT SENSITIVE)
G-324Apetention Inspection Form Worksheet for IGSAs • Rev: 07109107

Page 51 of74

KEY
LOCK CONTROL.
(SECURITY, ACCOUNTABILITY AND MAINTENANCE) .
POLICY IT IS THE POLiCYOF THE ICE SERVICE TO MAINTAIN ANBmCIENT SYSTEM FORTHBUSE,ACCOuNrABlUTY AND MAlNTENANCEOFALL

The security officer[s], or equivalent in IGSAs, has attended an approved
locksmith training program.
officer, or equivalent IGSAs, has responsibly for all
duties and
locks etc.
The security officer, or equivalent in IGSAs, provides training to
control.
The security officer, or equivalent in IGSAs, maintains inventories of all
keys, locks and locking devices.
The security officer follows a preventive maintenance program and
maintains all
FacilitY policies and procedures address the issue of compromised keys
and locks.
The security officer, or equivalent in IGSAs, develops policy and
procedures to ensure safe combinations integrity.

Only dead holt or dead·lock functions are used in de~inee accessible

The security officer has not

!ZI

IZI

181

I8J

181

All worn or discarded keys and locks are cut up and properly disposed of.

181

I8J

181

I8J

Padlocks and/or chains are prohibited from use on cell doors.
The entrance/exit door locks to detainee living quarters, or areas with an
occupant load of 50 or more people, confonn to:
• Occupational Safety and Environmental Health Manual, Ch. 3;
Code 101.
• National Fire Protection Association Life
keyboard is sufficient to accommodate all the facility key
and is located in a secure
Procedures are in place to ensure that key rings are:
• Identifiable;
• The numbers of keys are cited; and
cannot be
•
Emergency keys are available for all areas of the facility.

attended an approved locksmith

All worn or discarded keys and
locks that are disposed of are
documented on a KeylLock
Destruction
The review team did not observe
any padlocks or chains being
utilized
cell doors.

FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE)
G-324A Detention Inspection Form Worksheet for IOSAs - Rev: 07/09/07

Page 52 of74

.
..... KEY
LOCK
.
(SECURITY, ACCOuNTABILITY AND MAINTENANCE)
.

POLICY IT IS THEPOtrCYOF THE ICE SERVICE 19 MAlNTAIN AN EFFICIENT SYSTEM FOR THE USE, ACCOUNl'ABn.ny ANn MAINTENANCE OF ALL

Individual gun lockers are provided.
• They are located in an area that permits constant officer
observation.
• In an area that does not allow
access.
The facility has a key accountability policy and procedureS to ensure key
accountability. The keys are physically counted daily.
All staff members are trained and held responsible for adhering to proper
procedures for the handling of keys.
. • Issued keys are returned immediately in the event an employee
inadvertently carries a key ring home.
• When a key or key ring is lost, misplaced, or not accounted for,
the shift supervisor is immediately notified.
• Detainees are not permitted to handle keys assigned to staff.

IZI ACCEPTABLE

DDEFICIENT

AT-RISK

Policy 2.4.1, Key and Lock
Control, effective 06-01-08,
page 6 of7, paragraph Q 8-10,
addresses this component.

D REPEAT FINDING

REMARKS:

The security officer is scheduled to attend an approved locksmith training program April 2009.

~j
AUDITOR'S SIGNATURE I DATED

FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE)
G-324A Detention Inspection Fonn Worksheet for IGSAs - Rev: 07/09/07

PageS30f74

POPULATION COUNTS
PQLICY: ALL DmNTION FACILITIES SHALL ENSURE,AROUND-THB-CwcK ACCOUNTABILrrY FOR ALL DETAINEES. Tins REQunuisTHATnn3Y
CONDuct, AT LEAST ONE FORMAL COUNT OF TIm DETAINEE POPULATION PER SHIFT, WITH ADDITIONAL FORMAL AND INFORMAL COUNTS
CONDUCTED AS NE~ARY.
"

COMPONENTS

Staff conduct a fonnal count at least once each shift.

181

Activities cease or are strictly controlled while a fonnal count is being
conducted.
Certain operations cease during formal counts.
All movement ceases for the duration of a formal count.
Fonnal counts in all units take place simultaneously.
Detainee participation in counts is prohibited.
A face-to-photo count follows each unsuccessful recount.
Officers positively identity each detainee before counting himlher as
m-eseilt.
Written procedures cover infonnal and emergency counts.
• They are followed during infonnal counts and emergencies.

181
IZI
181

0
0
0
0
0
0
D

0
0
0
0
0
0
0

The control officer (or other designated position) maintains an out count record of all detainees temporarily leaving the facility.

This training is documented in each officer's training folder.

~ ACCEPTABLE

DEFICIENT

IZI

181

IZJ

181

REMARKs'

The facility conducts 7, fonnal
counts within a 24-hour period.

Policy 2.1.9, Detainee -Counts,
effective 06-01-08, page 2,
paragraph A-4, addresses this
component.
The Count Room staff are
responsible for maintaining an
out-count record of all detainees
temporarily leaving the facility.

IZJ

IZI

IZJ

0
D REPEAT FINDING

AT-RIsK

REMARKS:

review team nh~'"...."""
deulinees by tapping on the doors

~jl&
AUDITOR'SSIGNATURE/DATEO'

FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE)
O·324A Detention Inspection Fonn Worksheet for I08As • Rev: 07/09/07

Page 54 of 74

POST
. . ORDERS'
.
.

POLICY: ICE PROVIDES OFFICERs ALL NECES~ARY GUIDANCE FOR CMRYlNGOUTTHEIRDirrms.'Dns GUIDANCE INCLUDES THEPOSTORDERS
EsTABliSHED FOREVERY PoST, WHICHAIu! REVIEWED ATl,BAST ANNUALLY, AND GIVEN TO.EACH OFFICER DPONASSIGNMENTTO tHAT POST.
.. COMPONENTS
Y
NA
.N
RE~

Every fixed post has a set of post orders.

Each set contains the latest inserts (emergency memoranda, etc.) and
revisions.
One individual or department is responsible for keeping all post-orders
current with revisions that take place between reviews.
The IGSA maintains a complete set (central file) of post orders.
The central file is accessible to all staff.
The OlC or Contract / IGSA equivalent initiates/authorizes all post-order
changes.
The OlC or Contract/ IGSA equivalent has signed and dated the last page
of every section.
A review/updating/reissuing of post orders occurs regularly and at a
minimum, annually.
Procedures keep post orders and logbooks secure from detainees at all .
times.
Every armed-post officer qualifies with the post weapon(s) before
assuming post duty.
Armed-post post orders provide instructions for escape attempts.

The post orders for housing units track the event schedule.
Housing-unit post officers record all detainee activity in a log. The post
order includes instructions on maintaining the logbook.

.1:8:1 ACCEPTABLE

DDEFICIENT

IZI

.IZI
IZI

0
0
0

IZI

IZI
IZI

0
0

[J
0

AT-RISK

otero County Processing Center
Policy and Procedure 2.1.3, Post
Orders, effective 08-08-08,
addresses this component

The Chief of Security is
responsible for keeping the post
orders current and for reviewing
them~uarterly.

The warden signs and dates the
fIrSt page of the post orders.

The three armed post
(Transportation, Perimeter, and
Hospital) all provided guidelines
for escape attem~ts.

REPEAT FINDING

REMARKS:

The post orders are reviewed by the Chief of Security quarterly and the Senior Warden reviews them annUally.

~)
AUDITOR'S SIGNATURE I DATb •

FOR OFFICIAL USE ONLY (LAVI ENFORCEMENT SENSITIVE)
G·324A Detention Inspection Fonn Worksheet for I08As • Rev: 07/09/07

Page 55 of74

POLlCY: .POST ASSIGNMBNl.'S IN THE FACILITY'S HIGH~~K AREAS, WHERE SPECw., SECURITY PROCEDURES MUST BE FOLLOwED,.WIIL BE
.,,,,'rDrrv;.nnTO
OPERATIONS.

The facility has a comprehensive security inspection policy. The policy
specifies:
• Posts to be inspected;
• Required inspection fonns;
• Freq\lency of inspections;
• Guidelines for checking security features; and
• Procedures for reporting weak spots, inconsistencies, and other

Otero County Processing Center
Policy and procedures 2.1.5,
Patrols and Inspecti6ns,
effective 02-11-09, address the
areas to be inspected and the
frequency of the inspections.

Every officer is required to conduct a security check ofhislher assigned
area The results are documented.

The daily checks are
documented in the daily housing

(gI

Vehicular traffic entering and
exiting the facility is monitored
the
Control.

The Rear Gate Officer maintains
and completes a Back Gate
Entry Log. This contains a1l9f
the required information for this
component.

Policy 2.3.1, Control of
Con~band, effective 01-12-09,
addresses this

Procedures ensure that recurring problems and a failure to take corrective
to the
action are
The front-entrance officer checks the ill of everyone entering or exiting
the facility.
All visits are officially recorded in a visitor logbook or electronically
recorded.
The facility has a secure visitor pass system.

Officers monitor all vehicular traffic entering and leaving the facility.

The facility maintains a log of all incoming and departing vehicles to
sensitive areas of the facility. Each entry contains:
• The driver's name;
• Company represented;
• Vehicle contents;
• Delivery date and time;
• Date and time out;
• Vehicle license number; and
Name of

Written procedures govern searches of detainee housing units and

(gI

181

FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE)
G-324A Detention Inspection Fonn Worksheet for IGSAs - Rev: 07/09107

Page 56 of74

SECURITV INSPECTIONS
PQLICY: POST ASSIGNMENTS IN THE FACILl'l'YS Hi:GH~RisK
WHERE SPECIAL SECURITY PROCEDliRESMUST BE FOLLOwED, WILL BE
. RESTRIctED To EXPERIENCED PER80NNELwrtH A THOROUGH GROUNDING IN FACILITY OPERATIONs.
..

AREAS,

COMPONENTS
Every search of the SMU and other housing units is docUmented.
Storage and supply rooms, walls, light and plumbing fixtures, accesses,
and drains, etc., undergo frequent, irregular searches. These searches are
documented.
Walls, fences, and exits, including exterior windows, are inspected for
defects once each shift.
Daily procedures include:
• Perimeter alarm system tests;
• Physical checks of the perimeter fence; and
• Docuinenting the results.
Visitation areas receive frequent, irregular ins~ections.

IZI ACCEPTABLE

DDEFICIENT

VES

IZI

181

IZI

181

OAT-RISK

...REMARJ<s.

[]

The checks are documented on
the Daily Shift Activity Log.

REPEAT FINDING

RF;MARKS:

FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE)
G-324A Detention Inspection Fonn Worksheet for IGSAs - R~v: 07/09107

Page 57 of 74

SPECIAL MANAGEMENT UNIT (SMu)
ADMlNIS~TIVE SEGREGATION
POLICY: THE SPECrALMANAGEMENT UNIT.REQUIRED IN EVERY FACILI'rY ISOLATES CERTAIN DETAINEES FROM THE GENERJ\LPOPuLATION.
TI-IE SPECIAL MANAGEMENT UN!J'WILLCONSISTOF TWO SECTlQNS; ONE, ADMINIsTRATIVE SEGREGATION, HOUSES PETAlNEES ISOLATED FOR
THEIR owN PROTECTION; THE.OTHER FOR DETAINEES BEING DISCIPLINEi> FOR wRONGDOING (SEE THE "SPECIAL MANAGEMENT UNIT'
[DISCiPL~ARY SEGREGATION]" STANDARD).'
..
.
.
..
y
: COMPONENTs
N
NA
.·REMARKs.
The Administrative Segregation unit provides no punitive protection
from the general population and individuals undergoing' disciplinary
segregation.
0
~
0
• Detainees are placed in the SMU (administrative) in
accordance with written criteria.
In exigent circumstances, staff may place a detainee in the SMU
(administrative) before a written order has been approved.
181
0
0
A
copy
of
the
order
given
to
the
detainee
within
24
hours.
•
The OIC (or equivalent) regularly reviews the status of detainees in
The Chief of Security is
administrative detention.
responsible for conducting a
review to detennine whether
A supervisory officer conducts a review within 72 hours of the
0
~
0
continued placement in
detainee's placement in the SMU (administrative).
administrative segregation is
still warranted.
A supervisory officer conducts another review after the detainee has
spent seven days in administrative segregation, and:
Every week thereafter for the fIrst month; and
0
0
181
• Every 30 days after the first month.
• Does each review include an interview with the detainee?
• Is a written record made of the decision and the justification?
The detainee is given a copy of the decision and jUstification for each
review.
~
0
0
• The detainee is given an opportunity to appeal the reviewer's
decision to someone else in the facility.
The OlC (or equivalent) routinely notifies the Field Office Director (or
The COTR is notified when a
staff officer in charge of IGSAs) any time a detainee's stay in
detainee has been in
administrative detention exceeds 30 days.
administrative detention for 30
~
0
tJ
days, or if a detainee is held in
Upon
notification
that
the
detainee's
administrative
segregation
•
has exceeded 60 days, the FD forwards written notice to HQ
administrative segregation for
60 days.
Field O~erations Branch Chief for ORO.
The OIC or equivalent) reviews the case of every detainee who objects
to administrative segregation after 30 days in the SMU.
~
0
tJ
A written record is made of the decision and the justification.
• The detainee receives a copy of this record.
The detainee is giv~n the right to appeal to the OlC (or equivalent) the
Otero County Processing Center
conclusions and recommendations of any review conducted after the
Policy and Procedure 2.1.15,
detainee have remained in administrative segregation for seven
Special Housing Unit, effective
0
181
0
02-11-09, page 4 of 12,
consecutive days.
paragraph h, addresses this
component.
Administratively segregated detainees enjoy the same general privileges
0
~
0
as detainees in the general population.

•

FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE)
0-324A Detention Inspection Fonn Worksheet for 10SAs - Rev: 07/09/07

Page 58 of 74

SPECIAL MANAGEMENT UNIT (SMU)
ADMINISTRATIVE SEGREGATION
POLIcY: THE SPECIAL MANAGEMENTUNIT REQUIRED IN EVERYFACILlTY ISOLATES CERTAIN DEtAINEEs FROM THE GENERALPOPUiATION.
THE SPECW. MANAGEMENT UNIJ' wn..LCONS~STOF TWO SECTIONS. ONE, ADMINISTRATIVE SEGMoA110N, HOl1SESPETAlNEEsISOLATEn FOR
THEIR: OwN PROTECTION; THE· OTHER· FOR DETAINEES BEING DISCIPLINED FOR WRONGDOING (SEETHE "SPECIAL MANAGEMENT UNIT
[DISCIPLINARy SEGREGATION]" STANDARD).
.
....
..
..
...
.
COMPONENTs
..
y.
NA
N
REMARKs
The SMUis:
• Well ventilated;
0
~
D
• Adequately lighted;
Appropriately
heated;
and
•
• Maintained in a sanitary condition.
AIl cells are equipped with beds.
0
~
0
• Every bed is securelY fastened to the floor or wall.
The number of detainees in any cell does not exceed the occupancy
limit.
• When occupancy exceeds recommended capacity, do basic ~
D
0
living standards decline?
• Do criteria for Qbjectively assessing living standards exist?
• If yes are the criteria included in the written procedures?
The segregated detainees have the same opportunities to
exchangellaunder clothing, bedding, and linen as detainees in the
0
~
0
general poj>ulation.
Detainees receive three nutritious meals per day, from the general
population's menu ofthe day.
~.
0
0
• Do detainees eat only with disposable utensils?
• Is food ever used as punishment?
Each detainee maintains a normal level of personal hygiene in the SMU.
• The detainees have the opportunity to shower and shave at • 181
D
D
least three times a week.
• Ifnot, explain.
The detainees are provided:
• Barbering services;
• Recreation privileges in accordance with the "Detainee
Recreation" standard;
Barbering serVices are available
. to detainees housed in
• Non-legal reading material;
0
~
0
administrative segregation, upon
• Religious material;
request.
The same correspondence privileges as detainees in the general
population;
• Telephone access similar to that ofthe general population; and
• Personallegl!! material.
A health care professional visits every detainee at" least three times a .
A health care professional visits
detainees housed in
week.
0
181
D
The
shift
supervisor
visits
each
detainee
daily.
administrative
segregation three
•
times
per
day.
Weekends
and
holidays.
•
Procedures comply with the "Visitation" standard.
0
181
D
• The detainee retains visiting privileges; and
.The visiting room is available durin~ normal visitina hours.
I]
Visits from clergy are allowed.
0
IZl

•

FOR OFFICIAL USE O~Y (LAW ENFORCEMENT SENSITIVE)
G-324A Detention Inspection Form Worksheet for IGSAs - Rev: 07/09/07

Page 59 of74

SPECIAL MANAGEMENT UNIT (SMU)
ADMINISTRA'nV!t- SEGREGATION

-POLICY: 1HE SPECIAL MANAGEMENT UNIT REQUIRED IN EVERY FACILITY ISOLATES CERTAIN DETAINEES FROM THE OENERAL POPULATION.

_THE SPECIAL MANAOEMENT UNJ.:f WILL CONSISTOJI TWO SECTIONS. ONE, ADMINISTRATIVE SEGREGATION, HOllSESDETAINEES ISOLATED FOR
THEIR owN PROTECTION; rim OTHER FOR DETJ\lNEES BEING DISCIPLINED FOR WRONODOINO-(SEE THE "SPECIAL MANAOEMENT UNIT
[DISCiPLINARY SEGREGATION]" STANDARD). --

COMPONENTs

Detainees have the same law-library access as the general population.
• Are they required to use the law library DSeparately, or
DAs a group?
• Are legal materials brougllt to them?
The SMU maintains a PePll!UleQt log of detainee-related activity, e.g.,
meals served, recreation, visitors etc.

Upon request, a detainee may
have library materials brought to
him or he may be escorted
separately to the library.
All detainee activities are
documented on individual daily
activity logs.

IZl

All detainee activities are
documented on the detainees'
individual daily activity logs.

A new individual detainee daily
activity log is created daily.

SPC procedures include completing the SMU Housing Record (1-888)
upon a detainee's placement in the SMV ..
~
Staff
completes the form at the end of each shift.
•
• CDFs and IGSA facilities use Fonn 1-888 (orloc~ equivalent).
Staffrecord whether the detainee ate, showered, exercised, and took any _
applicable medication during every shift.
• Staff logs record all pertinent infonnation, e.g., a medical
condition, suicidaVassaultive behavior, etc;
IZl
_
The
medical officerlhealth. care professional signs each
•
individual's record during eaCh visit; and
• The housing officer initials the record when all detainee
services are completed or at the end of the shift.
A new record is created for each week the detainee is in Administrative
Segregation.
• The weekly records are retained in the SMU until the ~
detainee's return to the~g5IDeral population.
DDEFICIENT

immedi~tely

IZI ACCEPTABLE

.. --REMARKS_.

D AT-RISK

o REPEAT FINDING

REMARKS:

Detainees housed in administrative segregation receive the same general privileges as detainees in general population, unless
prohibited by sanctions.

IDA~

FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE)
0-324A Detention Inspection Form Worksheet for IG8As - Rev: 07/09/07

Page 60 of 74

SPECIAL MANAGEMENT UNIT

. 'DISCIPLINARY SEGREGATION
.POLICY: EACH Fi\.CILITY WILL ESTABLisH A SPECIAL Mt.\NAGEMENT UNIT IN WHICH TO ISOLATE CERTAIN DETAINEES FitOM THE GENERAL
POPULATIO~. THE SPECIAL MANAG~NT UNIT WIlL HAVB" TWOSECrIONS, ONE FOR DETAINEES IN AoMINISTRATIVESEGREGATION;THE .
orimR FOR: DETAINEES BEING SEGREGATED FOR DISCIPLINARY REASONS.
.
.
.
y
. REMARKS'
.. COMPONENTS
N
NA

Officers placing detainees in disciplinary segregation follow written
procedures.
. The sanctions for violations committed during one incident are limited
to 60 days.
A completed Disciplinary Segregation Order accompanies the detainee
into the SMU.
• The detainee receives a copy of the order within 24 hours of
placement in disciplinary segregation.
Standard procedures include reviewing the cases of individual detainees
housed in disciplinary detention at set intervals.
• After each fonnal review, the detainee receives a written copy of
the decision and supQ.orting reasons.
The conditions of confInement in the SMU are proportional to the
amount of control necessary to protect detainees and staff.
Detainees in disciplinary segregation have fewer privileges than those
housed in administrative segregation.
Living conditions in disciplinary SMUs remain the same regardless of
behavior.
.
If
no,
does
staff
prepare
written
documentation for this action?
•
• Does the Ole sign to indicate approval.
Every detainee in disciplinary segregation receives the same humane
treatment, regardless of offense.
The quarters used for segregation are:
• Well"ventilated.
• Adequately lighted.
• Appropriately heated.
• Maintained in a sanitary condition.
All cells are equipped with beds that are securely fastened to the floor or
wall of the cell.
The number of detainees confIned to each cell or room is limited to the
number for which the space was designate.
• Does the Ole approve excess occu~on a temporary basis?
When a detainee is segregated without clothing, mattress, blanket, or
pillow (in a dry cell setting), a justification is made and the decision is
reviewed each shift. Items are returned as soon: as it is safe.
Detainees in the SMU have the same opportunities to exchange clothing,
bedding; etc., &S other detainees.
Detainees in the SMU receive three nutritious meals per day, selected
from the Food Service's menu of the day.
• Food is not used as punishment.
Detainees are allowed to maintain a normal level of personal hygiene,
including the opportunityJo shower and shave at least three times/week.

181

IZJ

181

IZJ

!81

Local policy 2.1.15, Special
Housing Unit, effective 02" II"
09, page 7 of 12, paragraph B 1,
addressed this component.

Detainees housed in disciplinary
segregation are reviewed every
7 days for the fIrst 60 days and
then every 30 days thereafter.

FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITNE)
G-324A Detention Inspection Form Worksheet for IOSAs - Rev: 07/09107

Page 61 of74

SPECIAL. MANAGEMENT UNIT

DISCIPLiNARY ~EGREGATION
POLiCY: .EACHFACiLlTY WILL EStABLISH ASPECIAL MANAGEMENT UNIT IN .WHICH TO ISOLATE CERTAIN DEtAINEES FROM THE GENERAL·
POPUU:TION"

THE SPECIAL MANAGEMENT UNIT WRr. HAVB .TWOSEtnONS,ONE FOR DETAINEES IN ADMOOSTRATIVE SEGREGATION; THE·

OTHER FOR DETAINEES BEiNO SEGREGATED FoR DISCIPLINARY REASONS.
COMPONENTS

Detainees receive, unless documented as a threat to security:
• Barbering services;
• Recreation privileges;
• Other-than legal reading material;
• Religious material;
• The same correspondence privileges as other detainees; and
• Personalle~ material.
When phone access is limited by number or type of calls, the following
areas are exempt
• Calls about the detainee's immigration case or other legal
matters;
• Calls to consular/embassy officials; and
• Calls during family emergencies (as detennined by the
OICIWardtm).
health
care professional visits every detainee in disciplinary
A
segregation every week day.
• The shift supervisor visits each segregated detainee daily
• Weekends and holidays;
SMU detainees are allowed visitors, in accordance with the "Visitation"
standard.
SMU detainees receive legal visits, as provided in the "Visitation"
standard.
• Legal service providers are notified of security concerns
arising before a visit.
Visits from clergy are allowed.
• The clergy member is given the option ofvisitinglnot visiting
the segregated detainee.
• Violent/uncooperative detainees are denied access to religious
services when safety and security would otherwise be affected.
SMU detainees have law library access.
• Violent/uncooperative detainees retain access to the law library
unless adjudicated a security threat in writing.
• Legal material brought to individuals in the SMU on a case-bycase basis.
Staff
documents every incident of denied access to the law
•
library.
All detainee-related activities are documented,. e.g. meals served,
recreation activities, visitors, etc.
The SPC's. the Special Management Housing Unit Record (I-8880r
equivalent), is prepared as soon as the detainee is placed in the SMU.
• All 1-888s are filled out by the end of each shift.
• The CDF/IGSA facility use Fonn.
• 1-888 (or equivalent local fonn).

181

···REMARKS·

A health care professional visits
detainees housed in disciplinary
segregation three times per day.

All detainees' related activities
are documented on the
. detainee's individual daily
activity log.

FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE)
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Page 62 of74

SPECIAL MANAGEMENT UNiT
DISCIPLINARY SEGREGATION
POLICY: EACH FACliITY WILL, EStABLIsH A SPECIAL MANAGBMENTUNrr IN WinCH TO ISOLATE CERTAIN ))ETAINEES FROMmE GENERAL
POPuLATION; THE SPECIAI:.MANAGEMENT UNIT wnLHAVE TWO SECTIONS, ONE FOR DETAINEES IN ADMINISTRATIVE SEGREGATION; THE
ornER FOltDETAINEES BEING SEGREGATED FOR OISCIPUNARY REASONS.
'
,
,y
'REMARKS'
COMPONENTS
N
NA
SMU staff record whether the detainee ate, showered, exercised, took
medication, etc.
'
• Details about the detainee logged, e.g., a medical condition,
suicidal/violent behavior, etc.
All detainee activities are
The health care official sign individual records after each visit.
documented on the detainees'
0
0
• The housing officer initials the record when all detainee ~
individual daily activity logs:
services are completed or at the end of the shift.
A new record is created weekly for each detainee in the SMU.
• The SMU retains these records until the detainee leaves the
SMU.

•

~ ACCEPTABLE

DDEFICIENT

AT-RISK

D REPEAT FINDING

REMARKS:

A new record is, created daily for each detainee housed in the Special Management Unit.

FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE)
G-324A Detention Inspection Form Worksheet for IGSAs - Rev: 07/09/07
Page 63 of74

TOOL CONTROL
POLICY: IT IS niEPOLICY OF ALLFACIUfrns nlATALLEMPLOYEESSHALLBE :RESPONSffiLBFOR COMPLYING wmiTlnrrOOLCONTROLPOUCv.
THE MAINTENANCE SUPERVIsOR SHALL MAINTAIN ACOMPUfER GENERATED OR TYPEwiurfEN' MAsTER. INVENTORY LIST OF TOOLS ANn
EQUIPMENT AND THE LOCATION IN WmCHTOOLS ARE STORED. 1)msEJlIIVENTOIUESSHALL;8ECURRENT,FILEDANDREADILYAVAlLABLEFOR
TOOL INVENTORY AND ACCOuNTABILiTY miRING AN AUDIT;

. COMPoNENts. ..

There is an individual who is responsible for developing a tool control
procedure and an inspection system to insure accountability.

IZI

181

IZI

Department heads are responsible for implementing this standard in their
departments.

Tool inventories are required for the:
• Maintenance Department;
Medial Department;
• Food Service Department;
• Electronics Shop;
• Recreation Department; and
Armory.
The facility has a policy for the regular inventory of all tools.
• The policy sets minimum time lines for physical inventory and
all necessary documentation.
ICE facilities use AMIS bar code labels when required.
The f~ility has a tool classification system. Tools are classified
according to:
• Restricted (dangerous/hazardous); and
• Non-Restricted (non-hazardous).
Department heads are responsible for implementing tool-control
procedures.
The facility has policies and procedures in place to ensure that all tools
are marked and readilyidentifmble.
The facility has an approved tool storage system.
The system ensures that all stored tools are accountable .
• Commonly used tools (tools that can be mounted) are
stored in such a way that missing tool is readily notice.
Each facility has procediJres for the issuance of tools to staff and
detainees.

•

REMARKs

The Chief of Security is the
individual responsible for the
development of a tool control
procedure and inspection
system.
Local policy 2.4.2, Tool
Control, effective 06-01-08,
page 2 of 12, paragraph C-l,
addresses this component.

•

Local policy (above) addresses
this component.

•

The facility has policies and procedures to address the issue oflost tools.
The policy and procedures include:
• Verbal and written notification;
• Procedures for detainee access; and
• Necessary documentation/review for all incidents of lost tools.
Broken or worn out tools are surveyed and disposed of in an appropriate
and secure manner..
All private or contract repairs and maintenance workers under contract to
ICE, or other visitors, submit an inventory of all tools prior ~ admittance
into or departure from the facility.

Staff signs out/in tools on a sign
out sheet. Detainees are not
authorized to handle tools.

FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE)
G-324A Detention Inspection Fonn Worksheet for IGSAs - Rev: 07/09/07

Page 64 of 74

...

TOOL CONTROL'
..
.

POLICY: IT IS THE POLICY OF ALL FACD..lTIES TIlAT ALLEMPLOYEESSHALLBERssPQNSmLEFORCOMPLYlNG wminml00LCONT.ROL.POLICY.
nmMAINniNANcE SUPERvisoR SHALL MAwrAIN A COMPUTER GENERATED'ORTYPEWRITfEN'MAsmR INVENTORY LIST OF TOOLS AND
EQUIPMENT ANP THE LOCATION IN"WInCH TOQLS ARESTOlij3D. THESE INVENTORlESSHALL BE CURRENT,FILEDAND READILY AVA1LABLEFOR
TOOL INVENTORY AND ACCOUNrABILrIY DURING AN AUDIT.
COMPONENTs
N I NA I
REMARKs
I y

~ ACCEPTABLE

D DEFICIENT.

AT-RISK

REPEAT FINDING

REMARKS:

The tool room is outside of the secure confines of the facility; however, the Tool Control Policy 2.4.2 addresses all of the I;omponents
of this required ICE standard.

FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITNE)
G-324A Detention Inspection Form Worksheet for 1GSAs - Rev: 07/09/07

Page 6S of74 .

TRANSPORTATION
LAND TRANSPORTATION .
POLICY: THElMMIGRATION AND NATURALIZATION $ERVICEWlLL TAKE ALL NECESSARY PltECAUTIONSTOPROTECTnm LIVES, SAFETY, AND .
WELFARE OF OUR OFFICERS, THE GENERAL PUBLIC, ANi> rnOSEIN ICE CUSTQDYDtlRINOTIIETRANSPORTATION OF DETAINEES.. STANDARDS
HAVE BEEN ESTABLISHED FOR PROFESSIONAL TRANSPORTATION UNDER THE SUPERVISION.OF EXPERIENCED AND TIwNEn DETENTION
ENFORCEMENT OFFICERs ORAlITHORIZED OONTRAcTPERSONNEL.
.
..

·0 STANDARD NA: CHECK THIS BOX IF ALLICR TRANSPORTATIONISJMNDLEDONLY BY THE ICEFIELD OFFICE ORSUB~OFFICEIN
CONTROL

DiE DETAINEE CASE..

·COMPONENTS
..
Transporting officers comply with applicable local, state, and federal
motor vehicle laws and regulations. Records support this fmding of
compliance.
Every transporting officer required to drive a commercial size bus has a
valid Commercial Driver's License (CDL) issued by the state of
employment.

YES.·

181

Supervisors maintain records for each vehicle operator.
Officers use a checklist during every vehicle inspection.
• Officers report deficiencies affecting operability; and
• Deficiencies are corrected before the vehicle goes back into .
service.
Transporting officers:
• Limit driving time to 10 hours in any 15 hour period;
• Drive only after eight consecutive off-duty hours;
•• Do not receive transportation assignments after having been on .
duty, in any capacity, for 15 hours;
• Drive a 50-hour maximum in a given work week; a 70-hour
maximum during eight consecutive days;
• During emergency conditions (including bad weather), officers
may drive as long as necessary and safe to reach a safe
area-exceeding the lO-hour limit
Two officers with valid CDLs required in any bus transporting detainees.
• When buses travel in tandem with detainees, there are' two
qualified officers per vehicle.
• An unaccompanied driver may transport an empty vehicle.
Before the start of each detail, the vehicle is thoroughly searched.
Positive identification of all detainees being transported is confirmed.

181

[]

181

staff controlling the bus or vehicle.

D·

The facility ensures. that the number of detainees transported does not·
exceed the vehicles manufactUrer's occupancy level.
Protective vests are provided"to all transporting officers.

181

[]

0
0

All detainees are searched immediately prior to boarding the vehicle by

.REMARKS

The Transportation Department
has a total of 56 staff assigned;
51 have a current CDL, and the
remaining 5 are in training
pending the issuance of their
CDL.

Detainees being transported are
positively identified by OCPC
staff and then by ICE prior to
d~artin~the facility.
The review team observed staff
performing pat searches on
detainees prior to the detainees
boardiIig the bus~

FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE)
. G-324A Detention Inspection Form Worksheet for 100As - Rev: 07/09/07

Page 66 of74

.. TRANSPORTATION

LAND TRANSPoRTATION··
POLICY: THE IMMIORATIONAND NATURALIZATION SERVICE WILL tAKE ALL NECESSARY PRECAutIONSTOPROTECT'THEUVES, SAFETY,AND
viEiFAREO~ OUR OFFICERS, THE GENERAL PUBLIC; ANDrnOSE INICE CUSTODY DlJruNGTHETRANSPORTATiON OFDETAlNEES; STANI>ARDS
HAVB BEEN ESTABUSHED FOR PROFESSiONAL TRANSPORTATION UNDER THE SUPERVISION OF EXPERIENCED AND TRAINEDDIrimmoN
ENFORCEMENT OFFICERS OR AurnoiuzEo CONTRAct PERsoNNEL.
.

cimCt<

.DSTANJ>AIIDNA:
THIS BoxiF ALLICE'fRANSPORTATION ISHAM>LEDONLY BYTHi: ICE FIELD OmcE OR Su&-OFFICE IN
.CONTROL OF mE DETAINEE CASE.
COMPONENTS

The vehicle crew conducts a visual count once all passengers are on
board and seated.
• Additional visual counts are made whenever the vehicle makes a
scheduled or unscheduled stop.
Policies and procedures are in place addressing the use of restrainirig
equipment on transportation vehicles.
Officers ensure that no one contacts the detainees.
• One officer remains in the vehicle at all times when detainees
are present.
Meals are provided during long distance transfers.
• The meals meet the minimum dietary standards, as identified by
dieticians utilized by ICE.
The vehicle crew inspects all Food Service pickups before accepting
delivery (food wrapping, portions, quality, quantity, thermos-transport
containers, etc.).
• Before accepting the meals, the vehicle crew raises and resolvC$
questions, concerns, or discrepancies with the Food Service
representative;
Basins,
latrines, and drinking-water containers/dispensers are
•
cleaned and sanitized on a fixed schedule.
Vehicles have:
• Two-way radios;
• Cellular telephones; and
Equipment boxes stocked in accordance with the Use of Force

YES ..

·NA

181

IZI

181

. REMARKS .

Standard

The vehicles are clean and sanitary at all times.
Personal property of a detainee transferring to another facility is:
• Inventoried;
• Inspected; and
• Accom~anies the detainee.

FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE)
G-324A Detention Inspection Form Worksheet for IGSAs • Rev: 07/09/07

Page 67 of74

TRANSPORTATION
LAND TRANSPORTATION
..

POUCY: THE IMMIGRATION ANDNATtJRALIZATION SERVICEWll.L TAKE ALL NECESSARY PRECAutIONS TOPRoTEcrnmLIVEs, SAFETY,AND
WELFAREOFOUROFFICERS,mEGENERAL:PtmLiC;ANDTHOSEINICECUSTODYDURINGTHETRANSPORTATIONOFDETAINEES.
STANDARDS
.
.
.
. . . .
. .
.
HAVE BEEN ESTABiJSHED FOR PROFESSIONAL TRANSPORTATION UNDER TIlE SUPERVISION OF EXPERIENCED AND TRAINED DETENTION
ENFORCEMENT OFFICERs ORAtiTHORIZED CONTRAct PERSONNEL•.
.

STANDARDNA:' CHECK TmsBOX iFAU,ICE TRANSPORTAriONISHANDLEDONLY Bym ICE FlEw OFFICE OR SUB-oFFICEIN .
CONmOLOF TBE DET~E CASE.
.
YES
No .. NJ\.
REMARKS
. COMPONENTs

The following contingencies are'included in the written procedures for
.
vehicle crews:
• Attack
• Escape
• Hostage-taking
• Detainee sickness
• Detainee death
• Vehicle fire
• Riot
• Traffic accident
• Mechanical problems
.Natufal disasters
.' Severe weather
• Passenger list includes women or minors

!Zl ACCEPTABLE

D DEFICIENT

AT-RISK

Policy 1.2.2, Detainee
Transportation, effective 09-08·
08, pages 6 & 70f 8, paragraphs
I·T, addresses all of the
elements of this component.

D REPEAT FINDING

REMARKS:

m:_= OOW}Wm.

Inspection of vehicles B 3, 6, 7, 17 and T I & 2 revealed the sanitation was good, each vehicle has post orders, and all of the buses

_ . ~pp.d
56,b7e

, I I

••

ATURE/DA~~ ,

FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE)
G-324A Detention Inspection Fonn Worksheet for IGSAs - Rev: 07/09/07

Page 68 of74

USEOFFORCE·
.
.
.
.
. POLICY: THEU.S.·DEPARTMENT OF HOMELANDSECURl'iYAlJTi.IORIZES THE USE OF FORCE ONLY AS ALAST ALTERNATIVE AFfERALLOlHER
REAsONABLE 'EFFoRTS TO RESOLVE A SrrtJATION HAVE FAiLED. ONLYTHAT.AMOtlN'r OF. FORCE NECEsSARY. TO GAlN CONTROL OF Tim
. DETAINEE;ro PROnlCT
ENSURE THE SAl"ETY OF DET.NNEES, STAFF AND OTHERS, rOPREVENfSERIOU8 PROPERTY DAMAGE AND. TO
ENSURE INSTITUTION SECURITY ANDooOD ORDER,MAYBE USED. PHYSiCALRilSTRAiNTs NECESSARY TO GAIN CON'I'R.oL OF A DETAINEE WHO

ANn

.APPEARS rO.BEDANGEROU8 MAY BE EMPLOYED WHEN· THE DETAINEE:.·
..

COMPONENTS

Written policy authorizes staff to respond in an inimediate-use-of-force
situation without a supervisor's presence or direction.

When the detainee is in an area that is or can be isolated (e.g., a locked
cell. a range), posing no direct threat to the detainee or others, officers
must try to resolve the situation without resorting to force.
Written po Iicy asserts that calculated rather than immediate use offorce is
feasible in most cases.
The facility subscribes to the prescribed Confrontation Avoidance
Procedures.
• Ranking detention official, health professional, and others
confer before every calculated use of force.
When a detainee must be forcibly moved and/or restrained, and there is
time for a calculated use of force, staff uses the Use-of-Force Team
Technique.
• Under staff supervision.
Staff members are trained in the performance of the Use-of-Force Team
Technique.

AIl use-of-force incidents are documented and reviewed.
Staff:
• Do not use force as punishment;
• Attempt to gain the detainee's voluntary cooperation before
resorting to force;
• Use only as much force as necessary to control the
detainee; and
Use
restraints only when other non-confrontational means,
•
including verbal persuasion, have failed or are impractical.
Medication may only be used for restraint purposes when authorized by
the Medical Authority as medically necessary.
Use-of-Force Team follows written procedures that attempt to prevent
injury and exposure to communicable disease(s).

.YEs'

IZI

I8l

IZI

I8l

IZI

REMARKS
Policy 2.2.1, Use of Force,
effective 06-01-08, page 1,
paragraph AI, addresses this
component.

Policy 2.2.1, Use of Force,
effective 06-01-08, page 2 of
23, paragraph 3a, Confrontation
.Avoidance, addresses this
component.

Staff receives training in the Use
of Force Team Technique
during pre-service and inservice training.

Policy 2.2.1, Use of Force,
effective 06-01-08, page 6 of
23, paragraph 8a, addresses this
component

FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE)
G-324A Detention Inspection Form Worksheet for IG8As -Rev: 07/09/07
Page 69 of74

USE OF FORCE

POLICY: THE U.S.DEPARl'MENT OF HOMELAND SECURITY AUTHORIZES 'fHB USE 0:(1 FORCE ONLY ASALAST ALTERNATlVEAFTERALLOTIffiR

REAsONABLE
EFFORTS
TO .
RESOLVE
VB.FAILED.. .oNLYi'HAT
OF FORCE
NECESSARY
TO GAIN oomoLoF
.
..
...
. . . A SllUATIONIiA
..
.
.
.AMOtlNT
..
.
... . THE
.DETAINaE,rOPROTECl' AND ·ENSURE THE SAFETY OF DETAINEES, STJu1p ~OTHERS; TO PREVENT SERIOUS PROJ>ERTY DAMAGE ANn TO
ENSUREINSTITUTIONSECURlTY ANDGOODORoERMAYBEUSED. PHYSICALREsTRAINTSNECESSARYTOGAINCON'rROLOFADETAINEEWHO
:
APPEARs TO BE DANGEROUS MAY BE EMPLOYED \VHENTHE DETAINEE:
...
REMARKs ..
No
COMPONENTS
YES
NA
Standard procedures aSsociated with using four-point restraints include:
• Soft restraints (e.g., vinyl);
• Dressing the detainee appropriately for the temperature;
• A bed, mattress, and blanket/sheet;
Policy 2.2.1,Use of Force,
• Checking the detainee at least every 15 minutes;
effective 06-01-08, page 7 of
Logging each check;
~
0
0
23,
paragraphl0a 1-10,
• Turning the bed~restrained detainee often enough to prevent
addresses
this component.
soreness or stiffness;
• Medical evaluation of the restrained detainee twice per
eight hour shift; and
• When qualified medical staff is not immediately available,
staff position the detainee "face-up".
The shift supervisor monitors the detainee's position/conditiOli"every two
hours.
~
0
D
He/she allows the detainee to use the rest room at these
times under safeguards.
All detainee checks are logged.
~
0
0
In immediate-use-of-force situations, staffcontacts medical staffonce the
0
~
0
detainee is under control.
When the OIC authorizes use of non-lethal weapons:
• Medical staff is consulted before staff use pepper
.~
spray/non-lethal weapons.
0
0
Medical
staff
reviews
the
detainee's
medical
file
before
use
•
of a non-lethal weapon is authorized.
Special precautions are taken when restraining pregnant detainees.
The facility does not house
~
D
D
female detainees.
Medical
personnel
are
consulted
•
Protective gear is worn when restraining detainees with open cuts or
0
181
0
wounds.
Staff documents every use of force and/or non-routine application of
0
181
0
restraints.
It is standard practice to review any use of force and the non-routine
0
181
0
application of restraints.
All officers receive training in self-defense, confrontation-'avoidance
techniques and the use offorce to control detainees.
IZI
0
0
Specialized training is given and Officers are certified in all
devices they use.
In SPCS, is the Use of Force form is used? In other facilities (IGSAs /
IZI
0
0
CDFs) is this form. or its equivalent used?
' .

•

[gI ACCEPTABLE

DDEFICIENT

D AT-RISK

D REPEAT FINDING

FOR OFFICIAL USE ONLY(LAW ENFORCEMENT SENSITIVE)
G-324A Detention Inspection Fonn Worksheet for IGSAs - Rev: 07/09/07

Page 70 of74

REMARKS!

The facility does not utilize Tasers. All use offorce incidents are reviewed by the Chief of Security, Deputy Warden, and Warden.

FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE)
G-324A Detention Inspection Form Worksheet for IGSAs - Rev: 07/09/07

Page 71 of74

.STAFFDE.TAINEE. COMMUNICATIONS

POUcY:~ROcEDuREs MUSTBEINPLACBTOALLOWFORFORMALAND INFORMAL cONrACfBETWBBNKEY FACILITY STAFF AND iCE STAFF
ANPICEDBT~BANDT6PERMlTDETAINEEStOM1\KB\\IRl1TENRBQUESTSTOICE.STAFl?ANnRBcinVBANANSWERINANActEPTABLBTIMB

. FRAME.

COMPONENTS
The ICE Field Office Director ensures that weekly announced and
unannounced visits occur at the IGSA.
Detention and Deportation Staff conduct scheduled weekly visits with
detainees held in the !GSA.
Scheduled visits are posted in ICE detainee areas.
Visiting .staff observe and note current climate and conditions of·
confinement at each IGSA.
ICE infonnation request Forms are available at the IGSA for use by ICE
detainees.
The !GSA treats detainee correspondence to ICE st(:lffas Special
Correspondence.
ICE staff responds to a detainee request from an IGSA within 72 hours.
ICE detainees are notified in writing upon admission to the facility of
. their right to correspond with ICE staffregarding their case or conditions
of confinement.

[gI ACCEPTABLE

DEFICIENT

N.·

181

181
181
181

0
0
0

181

181
181

0
0

181

D AT-RISK

REMARKS

[]

D REPEAT FINDING

REMARKS:

The lEA handles operationaVdetention issues i.e. funds, property, minor complaints, law library while the Deportation Officer handles
immigra.tion, stay or removal issues..
d inspects Medical, Food

b2HI9h
I

Standard was reviewed with

Operations Supervisor 915-892'"

~j)/V
~URE/DATE.j

FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE)
<1-324A Detention Inspection Fonn Worksheet for IGSAs - Rev: 07/09/07

Page 72 of74

DETAINEE TRANSFER STANDARD
POLIty: ICE WILLMAKE ALLNECESSARYNQTIFICATIONS WIIEN APETAINEE IS TRANSFERRED. IFADET~EIS BEING TRANSFERRED VIA THE.

JUSTICE PRISONER ALIEN· TRANSPORTATION SYSTEM (JPATS); ICE WILL ADfIERE TO JPATS PROTOcoLS. IN I)ECIDINO· wimnmR to
TRANSFER
ADETAINEE,
ICE.
wllLTAKE INT()CONSIDERATION.WHBnmRrnE
DETAINEE
IS1.WPRESENTED BEFORE THEIMMIGRATIONCOuRT.
IN·
. .
. .
. .
.
.
-.
.
....
.
."
SUCH CASES; THE FIELD OFFICE DIRECTOR WILL CONSIDER TfIE DETAINEE'S STAGEWITHlNTIlEREMOVA!,PROCESS, WHETHER THE DETAINEE'S
ATT0RJ.iEYISLOCATED wmiIN REASONABLE DRIVING DISTANCE OF THEFACJLITY, AND WHERE Tim IMMIGRATION COuRT PROCEEDINGS ARE
. TAKING PLACE...
COMPONENTS
Y
N
NA
REMARKS
When a detainee inepresented by legal counselor a legal representative,
The EARM (Enforced Alien
and a G-28 has been filed, the representative of record is notified by the
Removal Module) web system is
detainee's Deportation Officer.
currently
used. The Otero
181
0
0
• The notification is recorded in the detainee's file; and
County Processing Center is a
• When the A File is not available, notification is noted within
receiving and removal facility.
DACS
Notification includes the reason for the transfer and the location of the
IZI
0
0
new facility.
The deportation officer is allowed discretion regarding the timing of the
~
0
0
notification when extenuating circumstances are involved.
The attorney and detainee are notified that it is their responsibility to
0
0 A 3-minute phone call is given.
181
notifY family members regarding a transfer.
Facility policy mandates that:
• Times and transfer plans are never discussed with the detainee
prior to transfer; .
The Otero County Pr{)cessing
.
Center
is a receiving and
The
detairiee
is
not
notified
of
the
transfer
until
immediately
0
D
IZI
•
removal facility.
prior to departing the facility; and
• The detainee is not permitted to make any phone calls or have
contact with any detainee in the general population.
The detainee is provided with a completed Detainee Transfer Notification
IZI
0
0
Form.
Form 0-391 or equivalent authorizing the removal of a detainee from a
Forms 216 and 203 are required
IZI
·0
0 prior
facility is used.
to any transport.
For medical transfers:
• The Detainee Immigration Health Service (or rGSA) (DIHS)
Medical Director or designee approves the transfer;
0
0
• Medical transfers are coordinated through the local ICE office; 181
and
• A medical transfer summary is completed and accompanies the
detainee.
Detainees in ICE facUities havirig DIHS staff and medical care are
transferred with a completed transfer summary sheet in a sealed envelope
Otero is a dedicated contract
~
0
0 facility.
with the detainee's name and A-number, and the envelope is marked
Medical Confidential.
For medical transfers, transporting officers receive instructions regarding
181
0
0
medical issues.
Detainee's funds, valuables, and property are returned and transferred
a transfer, a check is issued.
0
IZI
0 For
wfththe detainee to his/her new location.
For a removal, cash is given.
Transfer and documentary procedures outlined in Section C and D· are
0
~
0
followed.
Meals are provided when transfers occur during normally schedule meal
IZI
0
0
times.
An A File or work folder accompanies th~ detainee when transferred to a
IZI
0
0
different field office or sub-office.
-

FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE)
G-324A Detention Inspection Fonn Worksheet for IOSAs -Rev: 07/09/07

Page 73 of74

·DETAINEE TRANSFER
STANDARD
..

POLICY: ICE W1L~MAKE All. NECESSAR),NOTIFICATIONS WHEN ADETAINEEIS TRANSFERREp. IF ADETAINEBIS BEING TRANSFERRED VIATHE
JUSTICE PrusONBR ALIEN TRANSPORTAnoN SYSTEM (JPATS), ICE WILL ADflERETO JPATS PROTOCOLS. IN DECIDING WliE11:IBR TO
TRANSFER ADETAlNEE; ICE WILL TAKE INTO CONSIDERATION WHBTHERTHE DETAINEE IS REPRESENTEDBEFO~ THElMMIGRATIONCOURT. IN
-SUCH CASES; THE FmLD QFFICE DIRECTOR WILL CONSIDER THE DETAINEE'S STAGE wirnINTHEREMOVALPRocESS, WHETHER THEDETAINEE'S
ATIORNEY~·LOCAmD·WITHINREASONABLE·DRMNGDISTANCEOFTHEFACILITY,ANDWHERETimrMMrGRATIONCOuRTPROCEEDiNGSARE
..

TAIQNQ PLACE. . .•
COMPONENTS

Files are forwarded to the receiving office via overnight mail no later than
one business day following the transfer.

IZI

IZI ACCEPTABLE

DDEFICIENT

D AT-RISK

REMARKS

D REPEAT FINDING

REMARKS:

Standard was reviewed

••a APOD, 915-72"-n

Operations Supervisor ~15-892"

The process for removal of2S detainees from the Otero County Processing Center was observed o~ 3-4-09. Acting Superviso~

~SIEA was in charge of the process and interviewed.

_J
AUDITOR'S SIGNATuRE / DATE

FOR OFFICIAL USE ONLY (LAWENFORCEMENT SENSiTIVE)
G-324A Detention Inspection Ponn Worksheet for rGSAs - Rev: 07/09/07
Page 74 of 74

DETENTION FACILlneS INSPECTION GROUP
OTERO COUNTY PROCESSING CENTER
JUNE 18..18, 2009
CLOSEOUT BRIEFING
The following Issues were discussed with management staff at the Otero County
Processing Center (OCPC) during a closeout briefing on Thursday, June 18, 2009.
Detainee Cla8§ificatJon

• Staff completing classlftcatlon has not received formal classification training.
• Staff making classification determinations using only 1..213s
Detainee Handbook
•

Disciplinary appeals procedure not contained in the detainee handbook.

Food Service
• Presence of house-flies in the kitchen area.
• Rear delivery door of kitchen 18 In need of a barrier or controlled air curtain to
prevent entry of Insects, pests, vermin etc.
• Dietitian's license expired on March 31, 2009; however, certification of master
menu is valid until August 2009.
Key and Lock Control

•
•

b2High

Use ofEotce

•
•

Several Use of Force incident raports were incomplete I.E. lacking signatures.

VISitation
• Detainees from the Special Housing Unit (SHU) are In restraints during visitation.
• Visitation area does not have Fonn G·28, Notice of Appearance 88 Attorney or
Representative form on hand for attorneys.

Otero County Processing Center: Closeout
Area of Concern .
• For approximately the past twelve months. ICE 8faff have been operating at
OCPC without a secure T1 line enabling staff to accesa ICE networks.

Ie.liolloWll1lG DII84:'"S were present during the exit
DFIG Staff

DFIGStaff

~-r~~ cOt».(

fl)'I;)

Plea88 nola. thl8 summary repreeentB 80me of the findinga requiring Immediate
attention. A final report Is forthcoming. which will provide details on all DFIG
flndingB.
.