ICE Detention Standards Compliance Review - Glendale City Jail, Creative Corrections, 2008

• May 26, 2016 • Locations: United States of America -> California • Topics: Corrections Audits, Jail Specific, Immigration

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ICE Detention Standards
Compliance Review
Glendale City Jail
July 31 - August 1, 2008

REPORT DATE - August 2, 2008

rea ti v e
cor r e c t i on s
Contract Number: ODT-6-D-0001
Order Number: HSCEOP-07-F-01016
Percy H. Pitzer, Executive Vice President
Creative Corrections
6415 Calder, Suite B
Beaumont, TX 77706
COTR
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U.S. Immigration and Customs Enforcement
Detention Standards Compliance Unit
801 I Street NW- . Washington, DC 20536

FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE)

-.
I

••

reative.
corrections

6415 Calder, Suite B • Beaumont, Texas 77706
409.866.9920 • www.correctionalexperts.com
Making a Difference!

August 2, 2008

MEMORANDUM FOR:

James T. Hayes, Jr.
Acting Director

Office of Detention and
FROM:

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me
1' '-'

Reviewer-In-Charge
SUBJECT:

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Glendale City Jail Annual Detention Review

Creative Corrections conducted the Annual Detention Review (ADR) of Glendale City Jail,
located in Glendale, California, on July 31 - August 1,2008. The facility has an
Intergovernmental Service Agreement (lGSA) with Immigration and Customs Enforcement
(ICE) to house adult male and female ICE detainees for less than 72 hours. As noted on the
attached documents, the review team of Subject Matter Experts (SME) consisted of b6, b7c
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RIC/Security;
Medical Health Services;
, Environmental
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Health and Safety;
Food Service; and
Administration.
A final review closeout was conducted on Friday, August 1, 2008, with
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Jail Administrator. During the closeout, the review process and concerns were discussed.

Type of Review
This review is a scheduled Detention Standard Review to determine general compliance with
established ICE National Detention Standards.

Review Summary
Glendale City Jail is accredited by the California Corrections Standards Authority, Los Angeles
County Grand Jury, Los Angeles County Health Department, and Los Angeles County Juvenile
Court. The facility is not accr~dited by the American Correctional Association (ACA), National
Commission on Correctional Health Care (NCCHe) or Joint Commission on Accredited Health
Organization (JCARO). The facility is rated as a Type 1 temporary holding facility in the state of
California. Detainees are normally released to ICE within a 12-hour period.

FOR OFFICIAL USE ONL Y (LAW ENFORCEMENT SENSITIVE)

Standards Compliance
The following information summarizes the standards reviewed and the overall compliance for
this review.
May 14. 2007
Compliant
Deficient
At-Risk
Non-Applicable

Review

o
o
1

July 31 - August I. 2008 Review
Compliant
Deficient
At-Risk
Non-Applicable

o
o

Recommended Rating and Justification

It is the Reviewer-in-Charge (RIC) recommendation that the facility receive a rating of
"Acceptable." The rating is based on the findings of the standards found during this review. As
no deficiencies were identified, a Plan of Action is not required.
RIC Assurance Statement
All findings of this review have been documented on the attached Detention Review Worksheet
and are supported by the written documentation contained in the review file.

FOR OFFICIAL USE ONL Y (LAW ENFORCEMENT SENSITIVE)

fy; ~~~H~Lons
, DETENTION FACILITY INSPECTION FORM
FACILITIES USED LESS THAN 72 HOURS
A. TYPE OF FACILITY REVIEWED
ICE Service Processing Center
ICE Contract Detention Facility
12],
ICE Intergovernmental Service Agreement

Other Charges: (If None, Indicate N/A)
; 12] N/A
Estimated Man-days per Year
10,950

B. CURRENT INSPECTION
Type of Inspection
Field Office 12] HQ Inspection
Date[s] of Facility Review
July 31 - August 1, 2008

G. ACCREDITATION CERTIFICATES 0 N/A
List all State or National Accreditation[s] received:
Corrs. Stds. Authority, LA County Grand Jury & LA County
Juvenile Court and LA County Health Dept.

o
o

C. PREVIOUS/MoST RECENT FACILITY REVIEW
Date[s] of Last Facility Review
May 14,2007
Previous Rating
Superior 0 Good 12] Acceptable 0 Deficient 0 At-Risk

H. PROBLEMS / COMPLAINTS (COPIES MUST BE ATTACHED)
The Facility is under Court Order or Class Action Finding
Court Order
0 Class Action Finding
, The Facility has Significant Litigation Pending
Major Litigation
0 Life/Safety Issues
12] None

o
o

I FACILITY HISTORY
Date Built
2005
Date Last Remodeled or Upgraded
N/A
Date New Construction / Bed Space Added
N/A
Future Construction Planned
DYes 12] No Date:
Current Bed space I Future Bed Space (# New Beds only)
96
Number: N/A Date: N/A

D. NAME AND LOCATION OF FACILITY
Name '
Glendale City Jail
Address
131 North Isabel Street
City, State and Zip Code
Glendale, California 91205
County
Los Angeles County
Name and Title of Chief Executive Officer
(Warden/OIC/Superintendent)
; Chief and b6, b7c ; Jail Administrator
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Telephone Number (Include Area Code)
818-548- b6, b7c
Field Office / Sub-Office (List Office with Oversight)
Los Angeles
Distance from Field Office
10 miles

J. TOTAL FACILITY POPULATION
Total Facilitv Intake for Previous '12 months
6,261
Total ICE Man Days for Previous 12 montlls
2,754

K. CLASSIFICATION LEVEL (ICE SPCs AND CDFs ONLY)
L-l
L-2
L-3
N/A
N/A
N/A
Adult Female
N/A
N/A
N/A

Control

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Name of Team Member / Title / Duty Location
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/ SME / Administration
Name of Team Member / Title / Duty Location
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/ SME / Food Service

Adult Male
Adult Femate

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Member I Title / Duty Location
/ SME / Medical Health Services

F. CDF/IGSA INFORMATION ONLY
Contract Number
I Date ofContract or IGSA
June 23, 2008
DROIGSA-07-0034
Basic Rates per Man-Day
$85.00

76
20

Facility Holds Juveniles Offenders 16 and Older as Adults

M. AVERAGE DAILY POPULATION
ICE
::[.{.li:(,"";
Adult Male
10
Adult Female
1

t:,L,,,,.

76
20

USMS
0
0

Other
16
2

N.FACILITY STAFFING LEVEL
b2 high

_____________

b2 high

_____________

SIGNIFICANT INCIDENT SUMMARY WORKSHEET
In order for Creative Corrections to complete its review of your facility, you must complete the following worksheet prior to your
scheduled review dates. This worksheet must contain data for the past twelve months. We will use this worksheet in conjunction with
the ICE Detention Standards to assess your detention operations with regard to the needs ofICE and its detainee population. Failure
result in a delay in processing this report, and may result in a reduction or removal of ICE detainees
to complete this worksheet
from your facility.

will

Assault:
Offenders on
Offenders!

With
Without

Assault:
Detainee on
Staff

Number of Forced Moves, inc!.
Forced Cell Moves 3

# Times Four/Five Point
Restraints Applied/Used
Offender / Detainee Medical
Referrals as a Result of Injuries
Sustained.
Escapes

Grievances:

Deaths

Psychiatric / Medical Referrals

Number
# Medical Cases Referred for
Outside Care
# Psychiatric Cases Referred

Any attempted physical contact or physical contact that involves two or more offenders
Oral, anal or vaginal penetration or attempted penetration involving at leasf 2 parties, whether it is consenting or non-consenting
Routine transportation of detainees/offenders is not considered "forced"
-Any incident that involves four or more detainees/offenders, includes gang fights, organized mUltiple hunger strikes, work stoppages, hostage situations,
major fires, or other large scale incidents.

DHSIICE DETENTION STANDARDS REvmw SUMMARY REpORT
1. ACCEPTABLE

4.
5.
6. .
7.
8.
9.

2. DEFICIENT

3. AT-RISK .

4. REPEAT

5. NOT

FINDING

ApPLICABLE

Admission and Release
Classification System
Detainee Handbook
Food Service
Funds and Personal Property
Detainee Grievance Procedures
Issuance and Exchange of Clothing, Bedding, and Towels

12.Suicide·Prevention and Intervention
SECURITY AND CONTROL
l3.
Contraband
14.
Detention Files
15.
Disciplinary Policy
16.
Emergency Plans
17.
Environmental Health and Safety
18.
Hold Rooms in Detention Facilities
19.
Key and Lock Control
20.
Population Counts
21 .
Security Inspections
Special Management Units (Administrative Detention)
22.
23 .
Special Management Units (Disciplinary Segregation)
24.
Tool Control
25.
Transportation (Land management)
26.
Use of Force
27.
Staff / DetaineeCommunication (Added August 2003)
28.
Detainee Transfer
ALL FINDINGS OF DEFICIENT AND AT-RISK REQUIRE WRITTEN COMMENT DESCRIBING THE FINDING AND
WHAT IS NECESSARY TO REACH COMPLIANCE.

RIC

REVIEW ASSURANCE STATEMENT

By SIGNING BELOW, THE REVIEWER-IN-CHARGE (RIC) CERTIFIES THAT:

ALL FINDINGS OF NON- COMPLIANCE WITH POLICY OR INADEQUATE CONTROLS,

AND

FINDINGS · OF NOTEWORTHY .

ACCOMPLISHMENTS, CONTAINED IN THIS INSPECTION REpORT, ARE SUPPORTED BY EVIDENCE THAT IS SUFFICIENT AND

RELIABLE; AND
WITHIN THE SCOPE OF THIS REVIEW, THE FACILITY IS OPERATING INACCORDANCE WITH APPLICABLE LAW AND POLICY, AND
PROPERTY AND RESOURCES ARE BEING EFFICIENTLY UTILIZED AND ADEQUATELY SAFEGUARDED, EXCEPT FOR ANY
DEFICIENCIES NOTED IN THE REPORT.

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. SME-Administration

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Print Name,
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SME-Envirorullental Health and

Print Name, Title, & Duty Location

. SME-Food Service

RECOMMENDED RATING:

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SME-Medical Services

[3J ACCEPTABLE

DEFICIENT
OAT-RISK
COMMENTS:
In the State of California, Glendale City Jail is rated a Type 1 facility, which is considered a short-term holding facility. Detainees are
usually held no longer than 48 hours.

MANAGEMENT REVIEW

•

I
REVIEW AUTHORITY

THE SIGNATURE BELOW CONSTITUTES REVIEW AND ACCEPTANCE OF THIS REPORT BY THE REVIEW AUTHORITY. FOD/OIC/CEO WILL
HAVE THIRTY (30) CALENDAR DAYS FROM RECEIPT OF THIS REPORT TO R
TIONS.
HQDRO MANAGEMENT REVIEW: (print Name)

Signature
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Date

Actin Chief

FINAL RATING:

IZI ACCEPTABLE

o DEFICIENT
OAT-RISK

COMMENTS:

The Review Authority concurs with the recon1mended rating of Acceptable. A Plan of Action is requested for the
deficient areas identified in the review worksheets under the Detainee Access to Telephones standard.

Creative Corrections
6415 Calder, Suite B
Beaumont, Texas 77706

ICE Detention Standards Review Worksheet
(This document must be attached to each Inspection Form)
This Form to be used for Inspections of Facilities used less than 72 Hours

reative
corrections

Local Jail- IGSA
State Facility - IGSA
ICE Contract Detention Facility

Name
Glendale City Jail
Address (Street and Name)
131 North Isabel Street
City, State and Zip Code
Glendale, California 91206
County
Los Angeles County
Name and Title of Chief Executive Officer (Warden/OIC/Superintendent)
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; Chief/
; Jail Administrator
Name and Title of Reviewer-In-Charge
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; Reviewer-In-Charge
Date[s] of Review
July 31 - August 1,2008

Type of Review
. IZI Headquarters

Operational

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DSpecial Assessment

DOther

ttSE'6NEy=ttA-W=E'NF'tJ~NTSENS1TIVEJ .

Table of Contents
SECTION I. LEGAL ACCESS STANDARDS .............................................................................................. .-....................................... 3
VISITATION .......................................................... ......... ... ............................ ........ ....... .............. .......... ............... .... ... ......... ... ... .... ...... . .
ACCESS TO TELEPHONES ............. .:......... ........ .................................................................................. ................................ :...... ........ .
SECTION II. DETAINEE SERVICES STANDARDS .... .......................................................................................... ; ........................... 7
ADMISSION AND RELEASE ....... ....................... ........... .... ... ..... ............................ ............. ............ ........... ......... ................... :............... .
CLASSIFICATION SYSTEM ................................................................................................................................................................. .
DETAINEE HANDBOOK ...... ............. , ............................................. .................................................................................................... ..
FOOD SERVICE .............................. : .................................................................................................................................................... .
FUNDS AND PERSONAL PROPERTY .. :............................................................................................................................................... .
DETAINEE GRIEVANCE PROCEDURES ................................................................. ............. ........... : .......... .. .. ... ... ............. .. ................. .
ISSUANCE AND EXCHANGE OF CLOTHING, BEDDING, AND TOWELS ............................................................................................. ..
RELIGIOUS PRACTICES ........ .......... .... .. .. .......... ......... ... ...... ;............ ..................... ...... .......... .. ... .... .. ..... ......... ... .... ..... .. .. .............. .. ...... .
SECTION III. HEALTH SERVICES STANDARDS ......................................................................................................................... 18
MEDICAL CARE .... .. ................... ...... ....... ............... ... ..................... ... ..... .............. ......................... ... ...... ... ...... ................... ... ............. .
SUICIDE PREVENTION AND INTERVENTION ............................................. ... ......................................... ................ ............................ .
SECTION IV. SECURITY AND CONTROL STANDARDS .............................................................................................................. 22
CONTRABAND .............................................................................................. .. .................................................................. .. ............... .
DETENTION FILES .... ... ..... ............ ........ ... ............ .... ............ ....... ................... .. ............. :...................... :.. .. ........................ .................. .
DISCIPLINARY POLICY .................. :............................................................................................ :....................... ... ............ ... ............. .
EMERGENCY PLANS ........ ..... ........................... :.................. ... ..................... ......................... .. ......... ................................ .... ............... .
ENVIRONMENTAL HEALTH AND SAFETY .................................. .. ...... ... .. ........ .................................... ... ........... ........ .............. .. .... .... .
HOLD ROOMS IN 'DETENTION FACllJTIES .................................. ...... ............ : .................................................................................. ..
KEy AND LOCK CONTROL ... .... ........... .. ........ .... ....... .... .... ... ......... .... ............. .... ... .... ......... .......... ..... .. ...... ...... .... ...... :.... ...... .............. .
POPULATION COUNTS ........ ... ............ .. ........ .. ..... ..... ................... .. ..... .. .. ..... ............. ............. ............................. .................. .. ........... ..
SECURITY INSPECTIONS ....... ............ ............................................... ... .................................... ..... ... .. .... .. .. .... .. .. ... .... .... ..... ....... ......... .
SPECIAL MANAGEMENT UNIT (ADMINISTRATIVE SEGREGATION) ..................... ..... ........ :... .. ..................... .............................. , .... ..
SPECIAL MANAGEMENT UNIT (DISCIPLINARY SEGREGATION) .......................................................... ......... ...... ...... .... ..... ... .... ...... .. ..
TOOL CONTROL .............................................................................................................. .. .. ................ .. ..... ................... .......... .......... .
. TRANSPORTATION (LAND) ........................................................................................................................................... .... ............... .
USE OF FORCE ......................... ......................... ..... ... ......................... .... ... .................................... ... ... .. .................... .. ......... .... ..... ... .. .
STAFF/DETAINEE COMMUNICATIONS .................................... ................................... ..................................................... ...... ............... .
DETAINEE TRANSFER STANDARD ............................................................... ........ ..... ... ....... ................. ................. ................. ..... ...... .

2
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© 2007 Creative Corrections, LLC (Rev. 12/8/07)

SECTIONI. LEGAL ACCESS STANDARDS

1=========f,:-~-IR=eFFtetAt=tJSE=eNEv=\cAW-EN'FOReEMt::NISENSl"fIV
© 2007 Creative Corrections, LLC eRev_ 12/8/07)

There is a written visitation schedule and hours for general visitation.

The visitation schedule and rules are available to the public.

A general visitation log is maintained.

Visitors are searched and identified according to standard requirements .

~ ACCEPTABLE '

D DEFICIENT

I2SJ
AT-RISK

hours of visitation are in
Operational Procedures and
Policies, Chapter 23 .1, Prisoner
Visitation. .
The visitation schedule and rules
are available to the public on the
website.
All visits are recorded in the
Correctional Management
. System. The system lists time,
relationship, and a copy of the
visiting party's identification
according to Operational
Procedures and Policies, Chapter
23.6, Documentation of all .
Visitations.
There is a sign posted in the front
lobby stating that all visitors will
be searched.

D REPEAT FINDING

REMARKS:

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August 1,2008

AUDITOR'S SIGNATUREIDATE

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Detainees are allowed access to telephones during established facility
waking hours.

Upon admittance, detainees are made aware of the facility's telephone
access policy.

Detainees are afforded a reasonable degree ofprivacy for legal phone
calls.

Emergency phone call messages are immediately given to detainees.

Detainees are allowed to retum emergency phone calls as soon as
possible.

Detainees in· disciplinary segregation are allowed phone calls to
officials.

The OIG phone number for reporting abuse is programmed into the
detainee phone system and the phone number was checked by the
inspector during the review.

Detainees in disciplinary segregation are allowed phone calls for family

o
D

Operational Procedures and
Policies, Chapter 21-4,
Telephone Calls, allow detainees
access to telephones during the
established hours.
Detainees are only assigned to
the facility for less than 24 hours.
If detainees are assigned to the
facility over the weekend, they
view a DVD and are advised of
the
Detainees notifY staff when
he/she needs to make a legal
phone call. Staff provides a
reasonable degree of privacy for
calls.
Emergency phone call messages ·
are immediately given to
detainees.
Detainees are allowed to retum
emergency phone calls as stated
in Chapter 21-4, Telephone
Calls, Operations and Procedures
and Policies.
There is no disciplinary
in the
The OIG phone number is not
programmed into the detainee
phone system. Recommend the
OIG phone number be made
available to detainees.

Detainees in administrative segregation and protective custody are
afforded the same telephone privileges as those in general population.

When detainee phone calls are monitored, notification is posted by
detainee telephones that phone calls made by the detainees may be
monitored. Special Access calls are not monitored.

~ ACCEPTABLE

DDEFICIENT

AT-RISK

Phone calls are monitored and a
recording states the call is being
monitored. Operational
Procedures and Policies, Chapter
21-4, Telephone Calls, states
inmates shall be allowed
reasonable access to legal
telephone calls that are not
monitored.

D REPEAT FINDING
5

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REMARKS:

Recommend the OIG telephone number be programmed into the telephone system or be made available to detainees.

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AUDITOR'S SIGNATURE/DATE

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SECTION II. DETAINEE SERVICES STANDARDS

7
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•

P()LICY:

ALL DETAmEmi WILL BE ADMITTED AND RELEASED iNA
.

:" .

ADMlSSION AND RELEASE

;

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MtMER. THAT ENSURE~;:~IR'HEALTH, SAFETY,AND WELFARE.nm
_..

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ADMISSIONS PROCEDURE WILL, AMONG OTHER THINGS INCLUDE: MEJ?ICAL SCREENING; .A FI~'~7B¥ED ASSESSMENT AND C~ASSIFICATION
PROCESS; A BODY SEARCH; ANDA S.E:ARCH OF PERSONAL BELONGINGS, WHICH WILL BE INVENTORIED, DOCUMENTED, AND SAFEGUARDED AS
NECESSARY.

COMPONENTS

Medical screenings are performed by medical staff or persons who have
received specialized training for the purpose of conducting an initial ·
health screening.
All new arrivals are searched in accordance with the "Detainee Search"
standard. An officer of the same sex as the detainee conducts the search
and the search is conducted in an area that affords as much privacy as
possible.
Detainees are stripped searched only when cause has been established
and not as routine policy. Non-criminal detainees are not strip-searched
but are patted down, unless reasonable suspicion is established.
The "Contraband" standard governs all personal property searches.
IGSAs/CDFs use or have a similar contraband standard. Staff prepares
a complete inventory of each detainee's possessions. The detainee
receives a copy.
Two officers are present during the processing of detainee funds and
valuables during admissions processing to the facility . Both officers
verify funds and valuables.

Staff completes Form 1-387 or similar fonn for CDFs and IGSAs for
every lost or missing-property claim. Facilities fOlward all 1-387 claims
to ICE.
Detainees are issued appropriate and sufficient clothing and bedding for
the climatic conditions.
,

The facility provides and replenishes personal hygiene items as needed.
Gender-specific items are available. ICE Detainees are not charged for
these items.

IZI

In-processing includes an orientation of the facility.

.- "'

NA .

IZI

All releases are properly coordinated with ICE using a Fonn 1-203.

Staff completes paperwork/forms for release as required.

[gJ ACCEPTABLE

DDEFICIENT

AT-RISK

REMARKS

Admissions view a DVD.
Correctional staff has been
trained to conduct initial health
screening.
All new arriving detainees are
searched. Ail officer of the
same sex as the detainee
conducts the search in a private
area.

Detainees arrive at this facility
with no property and remain in
their personal clothing.
According to Operational
Procedures and Policies 15-1 ,
Accountability and Storage, the
arresting officer shall be
responsible for all U.S Currency
until the property is given to the
custody officer. The booking
officer recounts the currency
and records the amount. The
custody officer is responsible for
the property until a transfer or
release of the detainee.
Detainees have no property
when they are processed at this
facility.
. The detainees are only issued
bedding for the night. The
detainees are housed (only) for
less than 48 hours. ICE picks
them up for transport to another
facility.
The facility provides personal
hygiene items as needed that are
gender specific as listed under
Operational Procedures and
Policies, Chapter 20-7.
ICE uses Fonn 1-216, Record of
Person and Property
Transferred.
The facility uses the fonn ICE
provides for detainee transfers.

D REPEAT FINDING

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Corrections, LLC (Rev. 12/8/07)

REMARKS:

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AUDITOR'S SIGNATUREIDAT

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The facility has a system for separating criminal and non-criminal ICE
detainees. Violent offenders are separated from non-violent offenders.

Housing assignments are based on threat level.

cg] ACCEPTABLE

o DEFICIENT

OAT-RISK

All ICE detainees are housed in
POD-A (females) and POD-D
(males). Detainees are only ·
housed overnight, except
weekends.
All ICE detainees are housed in
POD-A (females) and POD-D
(males) and are separated from
the general population. Due to
the short period of time detainees
are housed at this facility, they
are separated form each other
only if securitY infonllation is
received from the transporting

o REPEAT FINDING

REMARKS:

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Con·ection~ ,

LLC (Rev. 12/8/07)

The detainee handbook is written in English and translated into Spanish,
or into the next most-prevalent Language(s).

The detainee handbook states in clear language the basic detainee
The handbook identifies:
•
Initial issue of clothing and bedding, and personal hygiene items;
•
When a medical examination will be conducted;
•
The telephone policy, debit card procedures, direct and free
calls, locations of telephones, policy when telephone demand is
high, Policy and procedures for emergency phone calls, and the
Detainee Message System;
.
Facility search procedures and contraband policy; and .
•
•
Facility visiting hours and schedule, and visiting rules and
The handbook describes the detainee disciplinary policy and procedures,
to include:
•
Prohibited acts and severity scale sanctions;
•
Time limits in the Disciplinary Process;
•
Summary of Disciplinary Process;
•
Sick call procedures for general population and segregation; and
•
The
and
of all detainees.

~ ACCEPTABLE

The initial issue of clothing,
bedding, and personal hygiene
items are not addressed in the
orientation video.

D AT-RISK

DDEFICIENT

A DVD is played in the detainee
cells explaining the rules and
regulations. The program is
currently available in English, but
Spanish and Armenian versions
are
ed.

D REPEAT FINDING

REMARKS:

It is recommended the initial issue of clothing, bedding, and personal hygiene items be addressed in the orientation video.

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Trained staff supervises the food service program.

•

Knife cabinets close with an approved locking device and the on-duty
. cook foreman maintains control of the key that locks the device.
All knives not in a secure cutting room are physically secured to the
workstation and staff directly supervises detainees using knives at these
workstations. Staff monitor the condition of knives and dining utensils

Detainees are served at least three meals daily. No more than 14 hours
elapse between the last meal served and the first meal of the following day.

o
.A registered dietitian conducts a complete nutritional analysis of evety
master-cycle menu planned.

The food service program addresses medical diets.

o
o

Satellite-feeding programs follow guidelines for proper sanitation.

Hot and cold foods are maintained at the prescribed, "safe" temperature(s)
after two hours. (140 degrees for hot- 40 degrees for cold)

All meals are provided in nutritionally adequate portions.

Food is not used to punish or reward detainees based upon behavior.

The food service operation for
this jail is a satellite kitchen with
all meals being prepared at the
San Ana Facility, approximately
30 miles offsite. The meals are
prepared and shipped to the
Glendale City Jail are kept under
refrigeration until they are
reheated and served. The facility
in San Ana is where the contract
company, Aramark Correctional
is located.
Services
There are no knives within the
department. Food service is a
satellite contract
No knives are kept here in this ·
facility. There are no other .
utensils within the department.
Food prep is done by the outside
contractor. Equipment onsite is
used for
the
Detainees are served at least two
hot meals a day. There is no
more then 14 hours between

A complete nutritional analysis
. has been conducted on all menus
to include master-cycle menu, as
well as, the diet and religious
menus.
If a medical diet is prescribed,
the shift supervisor would contact
Aramark.
The staff follows satellite feeding
guidelines for proper sanitation,
as well as, the temperatures for
food items. All foods are kept at
the proper temperature and are
reheated to the proper
temperatures. Meals are served
in a
manner.
All foods are maintained at the
proper temperatures. Cold foods
are at 40 or below and hot foods
are at 140 or above.
All foods are nutritionally
adequate and the portions are
as well.
detainees or inmates.

12
I======~~~QH G~F-IGiAb:lJS~N,b¥=~bAw=e,NF-GRCEME~l=SE.btSI:tIMe.;I===--_~=~_=I
© 2007 Creative Corrections, LLC (Rev. 12/8/07)

Standard operating procedures include weekly inspections of all food
service areas, including dining and food-preparation areas and equipment

Equipment is inspected daily.

Inspections of the kitChen are
conducted daily by the Jail
Administrator or Shift Supervisor
as per policy, Jail Sanitation
Chapter 9, Section 9-2, Kitchen
and
Room.
The equipment is inspected daily
by the jailers 'assigned to work in
the kitchen, If any problems are
noted, they are reported to the
Shift Supervisor so the needed
can be made.

Procedures include inspecting all incoming food shipments for damage,
contamination, and pest infestation.

Storage areas are locked.

D
rgJ ACCEPT ABLE

o DEFICIENT-'

OAT-RISK

When not in use by the staff, the
storage areas and kitchen are
secured.
REPEAT FINDING

REMARKS:

The facility has a kitchen area where trays are stored until reheated and served to the detaineeslitimates. The trays are prepared offsite by a
contract company, which follows all the procedures and policies of the Health Department. The off-site food service facility is inspected by
the state and local health departments.

b6, b7c
b6, b7c

13
© 2007 Creative Corrections, LLC (Rev: 12/8/07)

Detainee funds and valuables are properly separated, stored, and are
accessible
Detainees' large valuables are secured in a location accessible to designated
staff
Two officers are present during the processing of detainee funds and
valuables during in-processing to the facility. Both officers veruyfunds and
valuables.

CDF/IGSA facility procedures for handling detainee property claims are
similar with the ICE standard.

D ACCEPTABLE

o
o

D AT-RISK

DEFICIENT

D REPEAT FINDING ·

REMARKS:

The ICE Field Office or Sub-office in control of the detainee case, handles all funds, valuables, and property. Detainees are only held
. overnight at this facility.

b6, b7c
b6, b7c

14
~==,;,,=====FeR"eFFleIAt:··tJ5E=€)N'l:¥=(ct:A¥FENFeR6EMENrSENS"FIVE}=~--~~====

Every member of the staff knows how to identify emergency grievances,
the
for
them.
There are documented or substantiated cases of staff harassing,
disciplining, penalizing, or otherwise retaliating against a detainee who
lodged a complaint:
•
If
Procedures include maintaining a Detainee Grievance Log.
•
If not, an alternative acceptable record keeping system is
maintained.
•
"Nuisance complaints" are identified in the records .
•
For quality control purposes, staff document nuisance complaints
received but not filed.
Staff is required to forward any grievance that includes officer misconduct
to a
official or in a CDF/IGSA
to ICE.

~ ACCEPTABLE

D DEFICIENT

o
~

AT-RISK

No cases have been reported as of
this review.

o
0

No log is maintained.

o
D REPEAT FINDING

REMARKS:

A Detainee Grievance Log or alternative acceptable record keeping system is not maintained. It is recommended a log of all ICE
grievances be maintained for tracking purposes.

b6, b7c

~"I

. 1, 20 8
/August

b6, b7c

AUDITOR'S SIGNATUREIDAT ,

1=========~==FeR1.7FTfelA

15
l1S-E"eN'~y·ttAW=EN'FeReEMENf=SEN-St'FtVE=)i=~-~~-==I
© 2007 Creative Conections, LLC (Rev. 12/8/07)

All new detainees are issued clean, temperature-appropriate, presentable
clothing during in-processing.

o
[gJ ACCEPT ABLE

DDEFICIENT

ICE detainees are transferred
approximately 12 hours from the
time of arrival. Bedding is
issued, but clothing is not as
detainees remain in their personal
clothes.

D REPEAT FINDING

AT-RISK

REMARKS:

ICE detainees are transferred approximately 12 hours from the time of arrival. Bedding is issued, but clothing is not.

b6, b7c

dAug",' I, 2008

AUDITOR'S S IGNATURE/DATE

1===~=====~==IFe~FletA

b6, b7c

16
ttSE=6NE¥=tI=AW=EN-FeR€EM8+T=SE#S~~I¥&)=-~~=--=J

Detainees are allowed to engage in religious services.

The facility allows detainees to observe the major "holy days" of their
religious faith.

I:2l ACCEPTABLE

DDEFICIENT

AT-RIsK

Detainees are allowed to keep
paperback Bibles in their
If the holy day requires a special
diet, the Shift Supervisor is
resposible for notifYing the
contract food services provider of
the
meal.

D REPEAT FINDING

REMARKS:

Detainees are generally only held overnight at this facility. If they were held over a weekend, they would be pennitted to attend services of
their choice.

b6, b7c

! August 01, 2008

AUDITOR'S SIGNATUREIDATE

t==~"'"""""'---"""'---"'?'==--....
- ....---...~iFOR-OFFte-tA

tJSE=eNI:Y (t:-AW EN-FOR6EMENT SENStTIVE-)""""'-......
--~---"""";'""............~.,.......--f
© 2007 Creative Corrections, LLC (Rev. 12/8/07)

SECTION III. HEALTH SERVICES STANDARDS

18
ForreYFFICIJ - tJSe=eYNtrftAW-E'NFeYRe'EMEN'FSENSlTIVE)
© 2007 Creative Corrections, LLC (Rev. 12/8/07)

., .;
..

.ACCESS TO MEDlCAL CARE

POLICY: EVERY FACILITY WILL ESTABLISH AND MAINTAIN AN ACCREDITED/ACCREDITATION-WORTHY HEALTH PROGRAM FOR THE GENERAL

WELL-BEING OF ICE DETAINEES.
, COMPONENTS
Facilities operate a health care facility in compliance with state and local
laws and guidelines.
The facility's in-processing procedures for arriving detainees include
medical screening.
All detainees have access to and receive medical care.

Pharmaceuticals are stored in a secure area.

lZJ

Medical screening includes a Tuberculosis (TB) test.

Detainees in the Special Management Unit have access to health care
services.

The facility has a written plan for the delivery of 24-hour emergency
health care when no medical personnel are on dutY at the facility, or when
immediate outside medical attention is required.
Detention staff is trained to respond to health-related emergencies within
a 4-minute response time.
Where staff is used to distribute medication, a health care provider
properly trains these officers.

1===........~..........~~.........~·F9R

REMARKS

During the intake screening all
detainees are assessed for
medical/mental needs.
Detainees requiring immediate
attention are diverted to
paramedics or transfer to the
Los Angeles County Jail
Medical Department. An
informational video is available
in English, and is being
developed in Spanish and
Armenian that instructs
detainees on how to request
medical care.
Phmmaceuticals are not
provided in this facility. ICE
detainees arrive without
property.
ICE detainees are usually here
less than 24 hours. There are no
medical personnel in this .
facility.
There is no special management
unit in this facility. There are
rooms available for detox,
mental health observation, and
special management of detainees
for six hours initially. After that
period, they are transferred to
the Los Angeles County Jail
Medical Unit for continued care
if needed.
This facility does not accept
individuals in need of medical
attention. A plan is available for
24-hour emergency health care.

Medication is not administered
by non-medical personnel.

9FFIelAI=: l:I-S&6NI=:¥

tl::AW~EN FeRGEM ENT SENcS-~FIV~""""'=="""'-'----"""""'---""'1

REMARKS:

This facility is a Type 1 Jail Facility in Los Angeles County, California. ICE detainees are usually at thi~ facility less than 24 hours from the
time of booking until the time of transfer. Files are not developed or maintained on detainees. Detainees are screened for medical .and
mental conditions upon arrival. Detainees with medical or mental needs are not accepted and are transferred to the Los Angeles County
Jail Medical Unit. shOlild the detainee arrive with or develop emergency needs, policy/procedure is to call the paramedics for treatment
and transport.

b6, b7c

20
~~~~~~--~I~'~<n~~I~H~~~I~J~M~~t~~~FMFAR6EMEN~ENS~~V~'~-~-_~_--__--__~-

Every new staff member receives suicide-prevention training. Suicidethe
orientation
Training prepares staff to:
•
Recognize potentially suicidal behavior;
•
Refer potentially suicidal detainees, following facility procedures;
and
ues.
•
Understand and

cg] ACCEPTABLE

DDEFICIENT

AT-RISK

D REPEAT FINDING

REMARKS:

There have been no suicides or deaths at this facility. The Suicide Prevention and Intervention Policy, Operational Policy and Procedure
Manual, has an entire chapter, Suicide Recognition and Prevention, that is thorough and concise. The Jail Administrator,
z, stated in the case of a hospitalization or suicide attempt, ICE is notified and ICE personnel resume custody.
b6, b7c

b6, b7c

21
SEl1NEY"r1S.W

ENrcrRecMf:NISENSITI'1EF='""~----""""'~~---==

SECTION IV. SECURITY AND CONTROL

22
© 2007 Creative COITections, LLC (Rev. 12/8/07)

The facility follows a written procedure for handling illegal contraband.
Staff inventory, hold, andreport it when necessary to the proper authodty
for action/possible seizure.

Upon admittance, detainees receive notice of items they can and cannot
possess.

[gJ ACCEPTABLE

DDEFICIENT

o
AT-RISK

Detainees are verbally told
during search procedures, but not
in

D REPEAT FINDING

REMARKS:

b6, b7c
b6, b7c

~...,......"..,..,........................""",""-""""","",,-FOR=OFFIClA

Ust:=eJf\Jty (LAW=Ef\JrORCEMENT-SEN-SITIVE')~--.........~...........-------..........~I
© 2007 Creative Corrections, LLC (Rev. 12/8/07)

A detention file is created for every new arrival whose stay will exceed 24
hours. .
The detainee detention file contains either originals or copies of
and forms
the admissions
The detainee's detention file also'contains documents generated during the
detainee's custody.
•
Special requests
•
Any G-589s and/or 1-77s closed-out during the detainee's stay
•
Disciplinary forms/Segregation forms
•
and the
of same
The detention files are located and maintained in a secure area. If not, the
cabinets are lockable and distribution ofthe
is limited to
The detention file remains active during the detainee's stay. When the
detainee is released .l1-om the facility, staff adds copies of completed release
documents, the original closed-out receipts for property and valuables, the
1-385 or
and other documentation.
The officer closing the detention file makes a notation that the file is
and
to be archived.
Staff makes copies and sends documents from the file when properly
requested by supervisory personnel at the receiving facility or office.
Appropriate staff has access to the detention files, and other departmental
requests are accommodated by making a request for the file. Each file is
properly logged out and in by a representative of the responsible

~ ACCEPTABLE

DDEFICIENT

o
o

AT-RISK

D REPEAT FINDING

REMARKS:

ICE detainees are housed for a period usually no more than 12 hours and there are no files prepared. ICE staff prepares a Pre-Booking and
Transport Form and presents it to the facility. Detainees are released to ICE transportation staff. The facility prepares an initial Crime
Summary Form and Arrestee Medical Screening Form and sends it with each detainee. .

b6, b7c

nJAUgu,tl,200sJ/--v'

AUDITOR'S SIGNATUREIDATE

b6, b7c

24
© 2007 Creative Corrections, LLC (Rev. 12/8/07)

The facility has a written disciplinary system using progressive levels of
reviews and appeals.
The facility rules state that disciplinary action shall not be capricious or
Written rules prohibit staff from imposing or permitting the following
sanctions:
• corporal punishment
• deviations from normal food service
• clothing deprivation
• bedding deprivation
• denial of personal hygiene items
• loss of correspondence privileges
exercise
•
The rules of conduct, sanctions, and procedures for violations are defined in
writing and communicated to all detainees verbally and in writing.

The following items are conspicuously posted in Spanish and English, and
other dominate languages used in the facility:
• Rights and Responsibilities
• Prohibited Acts
• Disciplinary Severity Scale
• Sanctions
When minor rule viqlations or prohibited acts occur, informal resolutions
are encouraged.

[ZJ ACCEPT ABLE

DDEFICIENT

D AT-RISK

The orientation DVD is presently
in English only, but is in the
process of being developed in
Spanish and Armenian languages
It is shown

The orientation DVD is presently
in English only, but is in the
process ofbeing developed into
Spanish and Armenian. The
DVD is shown each morning.

Policy 20-2 states minor '
violations may be handled
informally by any staff member..

D REPEAT FINDING

REMARKS:

b6, b7c

j /Jl/

n/Au"",' 1, 2008

AUDITOR'S SIGNATUREillATE

]

b6, b7c

25
1"""","~~"""""",,,,,,,,,="",,"---,,,,,,,,--,,,,,,,,,'FeR=9FFfG~A~SE=9~,="V=(=I!=AW=ENIi€)R6EMEN~SEN6t-"FI¥e;)=
~===e~========~I

Policy precludes detainees or detainee groups from exercising control or
authority over other detainees.
Detainees are protected from:
•
Personal abuse
•
Corporal punislunent
•
Personal injury
•
Disease
•
Property damage
• . Harassment from other detainees
Written procedures cover:
•
WorkIFood Strike
Disturbances
•
• Escapes
• Bomb Threats
• Adverse Weather
• Facility Evacuation
• Internal Hostages

detainee may not exercise
control over another detainee.

Policy 20-2 reflects detainee
protection from listed
components.

The following policies cover the
listed procedures: Policy 3.0,
Hostages; Policy 19.0, Escapes;
Policy 30.0, Escapes; Policy
30.0, Disturbances and Natural
Disasters; and Appendix A
Facility Evacuation. There are

b2 high, (b)(5)

[gJ ACCEPTABLE

DDEFICIENT

AT-RISK

D REPEAT FINDING

REMARKS:
b2 high

b6, b7c

26
© 2007 Creative COITections, LLC (Rev. 12/8/07)

The facility has a system for storing, issuing, and maintaining inventories of
hazardous materials.

Constant inventories are maintained for all flammable, toxic, and caustic
substances used/stored in each section of the facility.

The manufacturer's Material Safety Data Sheet (MSDS) ~le is up ~ to-date
for
hazardous substance used'.
All personnel using flammable, toxic, and/or caustic substances follow the
prescribed procedures. They:
• Wear personal protective equipment; and
• Report hazards and spills to the designated official.

The MSDSs are readily accessible to staff and detainees in work areas.

Hazardous materials are always issued under proper supervision.
• Quantities are limited; and
Staff always supervises detainees using these substances.

•

The facility has sufficient ventilation, and provides and ensures clean air
all
Vents, return vents, and air conditioning ducts are not blocked or obstructed
in cells Of,
in the
Living units are maintained at appropriate temperatures in accordance with
industry standards. (68 to 74 degrees in the winter and 72 to 78 degrees in
the summer
Shower and sink water temperatures do not exceed the industry standard of
120
Staff directly supervise and account for products with methyl alcohol. Staff
receives a list of products containing diluted methyl alcohol, e.g., shoe dye.
All such products are clearly labeled. "Accountability" includes issuing
such
to detainees in the smallest

[gJ

-0

[gJ

The facility has an approved ftre prevention, control, and evacuation plan.

There is no written policy for
storing, issuing, and maintaining
inventories of hazardous
materials. Liquid bleach and
aerosol cans were noted
unsecured in the Laundry and
Food Service areas.
Inventories are not maintained of
all flammable, toxic, and caustic
substances.

Cleaning is conducted by a
contractor. Food service is
contracted to a vendor.
Maintenance is performed by

There is no written policy for
storing, issuing, and maintaining
inventories of hazardous
materials. Liquid bleach and
aerosol cans were noted
unsecured in the laundry and food
service areas.

Fire Evacuation and Suppression
dated 12-02-04

27
© 2007 Creative Corrections, LLC (Rev. 12/8/07)

The plan requires:
•
Monthly fire inspections;
•
Fire protection equipment strategically located throughout the
facility;
•
Public posting of emergency plans with accessible building/room
floor plans;
• Exit signs and directional arrows; and
•
An area-specific exit diagram conspicuously posted in the
area.
Written procedures regulate the handling and disposal of used needles and
other
ects.
Standard cleaning practices include:
•
Using specified equipment; cleansers; disinfectants and
detergents.
•
An established schedule of
A licensed/Certified/Trained pest-control professional inspects for rodents,
insects, and vermin.
•
At least monthly.
• The pest-control program includes preventative spraying for
insects.

~ ACCEPTABLE

D DEFICIENT

o
D

There are no edical services
conducted at this site.

D AT-RISK

D REPEAT FINDING

REMARKS:

There is no written policy for storing, issuing, and maintaining inventoriys of hazardous materials. Liquid bleach and aerosol cans were
noted unsecured in the Laundry and Food Service areas. It is recommended that a written program for storing, issuing, and maintaining
inventories of hazardous materials be developed and implemented.

b6, b7c

AUDITOR'S

,/Au..,tl.

2008,1rv

GNATURElDAT~

b6, b7c

The hold ro01l}.s are well ventilated, well lighted, and all activating
switches are located outside the room.

The hold rooms contain sufficient seating for the number ofdetainees held.

The walls and ceilings of the hold rooms are tamper and escape proof

o
o
o

Individuals are not held in hold rooms for more than 12 hours.

Male and females are segregated from each other.

Detainees under the age of 18 are not held with adult detainees.

In older facilities, officers are within visual or audible range to allow
detainees access to toilet facilities on a
basis.
All detainees are given a pat down search for weapons or contraband
before
laced in the room.
Officers closely supervise the detention hold rooms usmg direct
supervision (Irregular visual monitoring.).
•
Hold rooms are irregularly monitored every 15 minutes.
• Unusual behavior or
are noted.

cg] ACCEPTABLE

DDEFICIENT

AT-RIsK

The holding rooms were well lit
and ventilated, and switches were
located in the control room.
Benches and restroom facilities
were
The holding roorns were
constructed of concrete blocks.
ICE detainees are nonnally
dropped off at the facility around
6:00 pm and picked up around
6:00 am the
Females are held in A Pod and
males are held in the other six

D REPEAT FINDING

REMARKS:

b6, b7c

- 1-

Au~ust 1, 2008

fYV

b6, b7c

AUDITOR'S SIGNATUREIDATE

Facility policies and procedures address the issue of compromised keys
and locks.

The keys are assigned an
inventory number and are logged
out to staff.

Gun or weapon lockers are
available in the saUypOlt area.

Annual key control training is
provided to staff.

Padlocks and/or chains are prohibited from use on cell doors.

The entrance/exit door locks to detainee living quarters, or areas with an
occupant load of 50 or more people, conform to:
• Occupational Safety and Environmental Health Manual, Ch. 3;
• National Fire Protection Association Life Safety Code 101.
T.he facilities use a key accountability system.

Individual gun lockers are provided.
•
They are located in an area that pelmits constant officer
observation.
•
In an area that does not allow detainee or
access.
All staff members are trained and held responsible for adhering to proper
procedures for the handling of keys.
•
Issued keys are returned immediately in the event an employee
inadvertently carries a key ring home.
•
When a key or key ring is lost, misplaced, or not accounted for,
the shift supervisor is immediately notified.
•
Detainees are not permitted to handle keys assigned to staff.

~ ACCEPT ABLE

DEFICIENT

Policy, Security DoorslKey
Control, 13-4, addresses the issue
of
All doors and locks are
electronically operated and
emergency keys are available for
manual

AT-RISK

REPEAT FINDING

REMARKS:

b6, b7c

. 1~
P

/August 1. 200

AUDITOR'S SIGNATUREIDATE

b6, b7c

.
30

Staff conduct a formal count at least once each shift.

. Policy, Prisoner Safety Checks,
13-10 and the housing unit log
reflect all formal counts are taken
during shift change and informal
counts are taken each hour during
the shift.

Activities cease or are strictly controlled while a formal count is being

•
The control officer (or other designated position) maintains an out -count
record of all detainees temporarily leaving the facility.

D
[gJ ACCEPT ABLE

DEFICIENT

OAT-RISK

Officers complete hourly
informal counts.

There are no written out-count
procedures. It is recommended
to add these procedures to the
detainee/inmate accountability

o REPEAT FINDING

REMARKS:

It is recommended the that facility incorporate out-count procedures to existing policy.

b6, b7c

.,//;0/

/August 1. 2008

b6, b7c

AUDITOR'S SIGNATUREIDATE

The facility has a comprehensive security inspection policy.
Every officer is required to conduct a security check of his/her assigned
area. The results are documented.

. ~

o
o

Shift Supervisors complete a
daily search of the facility. Each
housing unit officer must
complete a weekly search of their
unit verified

The front-entrance officer checks the ID of everyone .entering or exiting the
facility.

Officers monitor all vehicular traffic entering and leaving the facility.
The facility maintains a log of all incoming and departing vehicles to
sensitive areas of the facility.
Officers thoroughly search each vehicle entering and leaving the facility.

o
o

EvelY search of the SMU and other housing units is documented.

[Zl ACCEPTABLE

DEFICIENT

OAT-RISK

It should be noted that officers
rotate in and out of the Control

Control Center officers monitor
the
cameras.
A log is not maintained, but the
vehicles are monitored in the
Control Center.
A log is not maintained, but the
vehicles are monitored in the
Control Center.
Housing unit searches are logged
in the unit electronic

o
o
o REPEAT FINDING

REMARKS:

Recommend logging all vehicles entering and exiting the facility for additional security.

b6, b7c

AUDITOR'S SIGNATUREIDATE
.

August 1. 2008
.

t-A/

b6, b7c

The Administrative Segregation unit provides non-punitive protection
from the general population and individuals undergoing disciplinary
segregation.
•
Detainees are placed in the SMU (administrative) in accordance
with written criteria.
In exigent circumstances, staff may place a detainee in the SMU'
(administrative) before a written order has been approved.
•
A
of the order
to the detainee within 24 hours.
Administratively segregated detainees enjoy the same general privileges as
in the
The SMU is:
•
Well ventilated;
•
Adequately lighted;
•
Appropriately heated; and
•
Maintained in a
condition.
All cells are equipped with beds.
• Every bed is securely fastened to the floor or wall.

o
o
o

The SMU maintains a permanent log of detainee-related activity, e.g.,
meals served, recreation, visitors etc.

Staff record whether the detainee ate, showered, exercised, and took any
applicable medication during every shift.

The number of detainees in any cell does not exceed the occupancy limit.
Detainees receive three nutritious meals per day, from the general
population's menu of the day.
Each detainee maintains a normal level of personal hygiene in the SMU.

DDEFlcmNT

D AT-RISK

All cells were adequately lit and
ventilated. The cells are cleaned
dailyby the contracted cleaning
agency.
The detainee beds are steel beds
secured to the cement block wall
with a mattress.
Normally, cells are double
bunked.

A health care professional visits every detainee at least three times a week.

~ ACCEPT ABLE

Administrative Segregation,
Policy 22-3, reflects guidelines.

Detainees receive daily hygiene
items.
Detainees are asked daily if they
need to see a medical
professional. If they state "yes"
the detainee is transported to the
contracted
All logs are maintained
electronically in the housing unit
Control Center.
Detainee activities are
maintained in the housing unit
Control Center

D REPEAT FINDING

REMARKS:

b6, b7c

/August 1. 2008

b6, b7c

AUDITOR'S SIGNATUREIDATE

A completed Disciplinary Segregation Order accompanies the detainee
into the SMV.
Standarc! procedures include reviewing the cases of individual detainees
housed in
at set intervals.
The coriditions of confinement in the SMU are proportional to the amount
of control
detainees and staff.
All cells are equipped with beds that are securely fastened to the floor or
wall of the cell.
When a detainee is segregated without clothing, mattress, blanket, or
pillow (in a dry cell setting), a justification is made and the decision is
reviewed each shift. Items are returned as soon as it is safe.
Detainees in the SMU receive three nutritious meals per day, selected
from the Food Service's menu of the
Detainees are allowed to maintain a normal level of personal hygiene,
the
to shower and shave at least three times/week.

All detainee-related activities are documented, e.g. meals served,
recreation
visitors etc.
SMU staff record whether the detainee ate, showered, exercised, took
medication, etc.
• Details about the detainee logged, e.g., a medical condition,
suicidal/violent behavior etc.

D
D

o
o

-0

REMARKS:

All disciplinary segregation detainees are transported to the Los Angeles County Jail. No disciplinary detainees are held at the Glendale
City Jail.

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August 1. 2008

AUDITOR'S SIGNATUREIDATE

/I
V

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The facility has a tool classification system Tools are classified according
to:
•
Restricted (dangerous/hazardous); and
•
Non-Restricted
Each facility has procedures for the issuance of tools to staff and detainees.

rg] ACCEPT ABLE

D DEFICIENT

AT-RISK

All tools are considered
restricted, as detainees do not
handle tools within the facility.
The facility maintenance projects '
are handled by Glendale City
Maintenance Department and
there are no maintenance tools
stored in the facility. City
Maintenance staff utilizes tool
pouches and'carts with
inventories. Tools are accounted
for when entering and exiting the

D REPEAT FINDING

REMARKS:

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Every transporting officer required to drive a commercial size bus has a
valid Commercial Driver's License (CDL) issued by the state of

officers use a checklist during every vehicle inspection.
• Officers report deficiencies affecting operability; and
• Deficiencies are corrected before the vehicle goes back into
service.
Transporting officers:
• Limit driving time to 10 hours in any 15 hour period;
• Drive only after eight consecutive off-duty hours;
• Do not receive transportation assignments after having been on
duty, in any capacity, for 15 hours;
• Drive a 50-hour maximum in a given work week; a 70-hour
maximum during eight consecutive days;
• During emergency conditions (including bad weather), officers
may drive as long as necessary and safe to reach a safe
area-exceedi the 10-hour limit.
Two officers with valid CDLS required in any bus transporting detainees.
• When buses travel in tandem with detainees, there are two

The facility ensures that the number of detainees transported does not
exceed the vehicles manufacturer's .
level.
The vehicle crew conducts a visual count once all passengers are on board
and seated.
• Additional visual counts are made whenever the vehicle makes a
scheduled or unscheduled
Policies and procedures are in place addressing the use of restraining
on
vehicles.
Officers ensure that no one contacts the detainees.
• One officer remains in the vehicle at all times when detainees are
Meals are provided during long distance transfers.
• The meals meet the minimum dietary standards, as identified by
dieticians utilized ICE.

The vehicle crew inspects all Food Service pickups before accepting
delivery (food wrapping, portions, quality, quantity, thermos-transport
containers, etc.).
.
Before accepting the meals, the vehicle crew raises and resolves
•
questions, concerns, or discrepancies with the Food Service
representative;
•
Basins, latrines, and drinking-water containers/dispensers are
cleaned and sanitized on a fixed schedule.
Vehicles have:
•
Two-way radios;
•
Cellular telephones; and
•
Equipment boxes stocked in accordance with the Use of Force
Standard.
Personal property of a detainee transferring to another facility is:
•
Inventoried;
•
Inspected; and
•
the detainee.
The following contingencies are included in the written procedures for
vehicle crews:
•
Attack
• Escape
• Hostage-taking
• Detainee sickn'ess
• Detainee death
• Vehicle fire
Riot
• Traffic accident
• Mechanical problems
• Natural disasters
• Severe weather
list includes women or minors
•

rgJ ACCEPTABLE

DDEFICIENT

AT-RISK

D REPEAT FINDING

REMARKS:

All ICE detainee transportation is handled through the ICE Office and ICE transports the detainees. Two ICE transports were viewed
during the review and were found to be appropriate.

b6, b7c

continuum.

All use-of-force incidents are documented and reviewed.

o
o

o
o
o

Use of Force Policy 3-1 states
reports are reviewed by the Jail
Administrator, Custody
Supervisor, and/or watch
Commander. Review of reports
revealed

Staff:
•
•

Do not use force as punishment;
Attempt to gain the detainee's voluntary cooperation before
resorting to force;
• Use only as much force 'as necessary to control the detainee;
and
Medication may only be used for restraint purposes when authorized by the
Medical
In immediate-use-of-force situations, staff contacts medical staff once the '
detainee is under control.
Special precautions are taken when restraining pregnant detainees .
• Medical
are consulted
The officers 'are thoroughly trained in the use of soft and hard restraints.
For incidents involving calculated use of force, a videotape is made and
retained for review.

r:g] ACCEPTABLE

DEFICIENT

OAT-RISK

Detainees are transported to the
contracted
for a

Staff receives annual use offorce

REPEAT FINDING

, REMARKS:

August 1. 2008

b6, b7c

AUDITOR'S SIGNATUREIDATE
,

fh--

b6, b7c

ICE infonnation request Fonns are available at the IGSA for use by ICE
detainees.

The IGSA treats detainee correspondence to ICE staff as Special
Correspondence.

~ ACCEPTABLE

DDEFICIENT

The detainees use an intercom
button to get the attention of the
staff if they are in need of
anything. Detainees are allowed
to contact the ICE office when

If a detainee requests to contact
ICE, the staff notifies the ICE
officer on
in Los

AT-RISK

D REPEAT FINDING

REMARKS:

b6, b7c

Aug,,,' 1, 200)til-:'

AUDITOR'S SIGNATUREIDATE

b6, b7c

Whf(n a detainee is represented by legal counselor a legal representative,
and a G-28 has been filed, the representative of record is notified by the
detainee's Deportation Officer.
• The notification is recorded in the detainee's file; and
• When the A File is not available, notification is noted within
DACS
Notification includes the reason for the transfer and the location of the new

Detainees have not made a legal
request due to the short 'length of
stay at this facility.

The attorney and detainee are notified that it is their responsibility to notify
a transfer.
members
Facility policy mandates that:
• Times and transfer plans are never discussed with the detainee
prior to transfer;
• The detainee is not notified of the transfer until immediately prior
to departing the facility; and
• The detainee is not permitted to make any phone calls or have
detainee in the
contact with
The detainee is provided with a completed Detainee Transfer Notification
FOlm.

The detainee is never notified of
a pending transfer for security
reason.

Detainees are notified by ICE
transpOliation officers on the day
of transfer.

Form G-391 or equivalent authorizing the removal of a detainee from a
is used:
For medical transfers:
• The Detainee Iminigration Health Service (or IGSA) (DIHS)
Medical Director or designee approves the transfer;
• Medical transfers are coordinated through the local ICE office;
and
• A medical transfer summary is completed and accompanies the
detainee.
Detainees in ICE facilities having DIHS staff and medical care are
transferred with a completed transfer summary sheet in a sealed envelope
with the detainee's name and A-number, and the envelope is marked
Medical Confidential.
For medical transfers, transporting officers receive instructions regarding
medical issues. .

The deportation officer is allowed discretion regarding the timing of the
notification when extenuating circumstarices are involved.

Detainee's funds, valuables, and property are returned and transferred with
the detainee to his/her new location.

Transfer and documentary procedures outlined in Section C and Dare
followed .
,Meals are provided when transfers occur during normally schedule meal
times.

If any medical issues arise, ICE is
contacted to transfer the detainee
to another facility. If it is an
emergency, the facility transports
the detainee to the local
contracted hospital and contacts
ICE for transfer from this facility.

Medical transfers are handled by
local contracted ambulance
service.
The detainees have no property
when they arrive at the facility
and remain in their personal
clothes.

Detainees are fed at 5:00 am,
to the transfer.

An A File or work folder accompanies the detainee when transferred toa
different field office or sub-office . .
Files are forwarded to the receiving office via overnight mail no later than
one business day following the transfer.

~ ACCEPTABLE

D AT-RIsK

DDEFICIENT

The A File is created by ICE
once transferred from the
There are no files created at this
facility, but the intake screening
forms are transferred with the
detainee.

D REPEAT FINDING

REMARKS:

b6, b7c

August 1, 200

b6, b7c

AUDITOR'S SIGNATUREIDATE