February 17-19, 2009
REPORT DATE - February 26, 2009

reative
corre.ctions
ContractNumber: ODT-6-D-0001
Order Number: HSCEOP-07-F-O IO 16
xecutive Vice President
Creative Correction.s
�6415 Calder, sulteB
,J3(laµfu.o�j·Txt/{'/}�g..

MEMbItANDUM FOR:

J~ysTl:fIayes, Jr" Director

Q:ffice,ofDf#entionand ,
FROM:

SUBJECT:

~}I'V

Reviewer-~-c~

Port Isabel Service Processing Center
Annllill Detention Review

Cre.ative Corlections conducted the Annual Detention Review (ADR) of the Port Isabel Service
Processing Center (PI8PC) located in Port Isabel. Texas. on February 17-19,2009. Asuoted on
. .the attached documents, my team of
.
included:
for Security;
for Health
Safety;
for Food
Setvices.
b-cting
An'lntroduction meeting was he!donFebrua' 17,2009 with
~i,ee1d' bftfce ))irector, and"
.
,Acting Assistant,Fi~ldbffice]), irector.~
~d_were unable to attend the final closeout meetmg dueto an unavOIdable,
professional, SCheduling conf1i~t
COllce]C11S,

and

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·. ·e . ·Ef;;~!~1I4~li)~iJJ~~r"1

ul:ity"r!fram~,gI<;tss,~eleQtric

secuiityCl()dr:f{ ~

~gtMain CopttQl",;,the contra&tl:l€,ls;"Beena,W<li'dedio

"'Qihj{iiI1Y;

,t~"

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1¥s ipdicftted i~ theStateIX1:t7ptpf WO~k~thi,spr:oj~ctis to includ~""the installation of Detention
(}r;a.d,e',Iiock;s, !n!~q.mpliatfc¢wlthLife~atef:YG~fCIelOlT This project is currently scheduled for
·"(;oinpletiQPby:r,~lY;":2009.· . ".
.

Type of Review

This review is a scheduled ADRto determine compliance with ICE National Detention
Standards for facilities used over 72 hours.
Review Summary

The Port Isabel Service Processing Center is accredited by American Correctional Association,
the National Commission on Correctional Health Care, and the Joint Commission on
Accreditation of HealthcareOrganizations.
Standards Compliance:

The ;following statistical infOrmation prqviCles a Clirectcol11parison of the February 2008 ADR
anClthe AD.R conduct~d inPebruary 2009.

February ·2008
Compliant
."
Defjdcllt
~lR~~k

.

Non::i\~ , Jicablc

,,' .", ."<, ...·:,~·P";'N"' <I"

~

February 2009
CompU",nt
De:ticIent

:i\tJIis}{

o

'0

Ni)D-:Applical>le

()

Review
37

a

Review
37
1

COnlrnelldation
ThePI$PChas been uniquely challenged throughout the previous year. Theremarkable
response to HurriCatl.e Dolly, w:hichrequired a. total facility evacuation, is noteworthy. Th~
facility sustained significant property damage, but staff and detainee safety remained the
foremost priority. As a result, no injuries were sustained and the facility was successfully
evacuated Without incident.
Once detainees were returned, staff continued efforts to restore the physical plant, simultaneous
to their efforts to prepare for the ACA review for accreditation. The accreditation-process
ordinarily would totally consume the efforts of most facilities, under normal circ1,.lIl1stances.
Some would have simply postponed the process under the weight of the storm recovery process.
This facility's Jeadership elected to accept thisda,unting task and proudly prevailed in their
pursuit of accr~ditation.
In addition to these accomplishments, the facility's Medical Department sustained their NCCHC
and JCARO accreditations.
The achievements mostcertainlydeman~ed the?otnplete cooperation of all concerned. The
collective dedication andpersonalsCl;crifice of al1stCl;ff~is worthy of special attention.

A~~~iew ()f theiwergell~)l~p~~(g~~~r~tors, ~~~i . 0~OiProvi~~.;;~~9~~HP :electricity'tO<fM
.inri~r;~COIPi~W1d~Cexc~JM;lfhgi;~:<ln::Umsttation Bqildingl ;re~e~ed~1):7·are inoperable.:. ~Th{s:0was
i

,~~' .~~~~~~~~:" ·~'f~:}'.;',"~:\S. ,"I,';';"

prdP~~~ JO fepla,cee:l(l§~lllg~metg~ncy gene!i!to!:s~thi;~ ~aWi~~~d1lIPOllIlt of $2:9 mitli.()n~

. ~!~S7~~~1f:;i!r;~~;~2t!f1~rr~~i
~i .
~~."

the .advel1tisement. .

-,

~,

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'

~

...

;~~:

.~~~~r:~~••m4~;;~~~~4Il'lf(ih~rge rego~endafiol'l~thattli~ f#iIitYrecett~ a ra~ing dtJ{IQod.;'
,.u·. .J.z,'''~q~(·l;QYthe~~I~ that.a Pl.'lIl of Action bereqUifed for~thisf~~ility to id~ntift~d
J."''''\.1....

implern~nt Ilec·e~sarycorfective 'actions.

..

RIC A.s~ur:ance:Statenient
All findiJIgs of this review have been documented on the Detention Review Worksheet attached
and are supported by the written documentation contained in the review file.

C,. PreviouslMQst Recent Facility Review
2Da{e[s] l)fLastFacHity Review
Fep.roary 19-21,2008
PreV.iQtis Rating
D·$ulXlrior
Good 0 Acceptable t8;] Deficient 0 At-Risk

o

D. Name and Location of Faeili
Name
Port Isabel, Detention Center
Address (Street and Name)
27991 Buena Vista Blvd·
City, State and Zip Code
Los Fresnos Texas 78566
County
Cameron
Name and Title ofChief Executive Officer
(W:arden/OIC/Superintendent)
b6 ble
• ctin Assistant Field Office Director
Telephone # (Include Area Code)
95
Field Office I Sub~Qffice· (List Office with oversight responsibilities)
San Antonio I Harlin en Resident Office
Distal).ce from Field Office
Sal). Antonio - 250 I Harlil1 en - 30 Miles

E. Creative

,

Facility HistOry;
Date Built
Facility - 1950 / N.ew Building 02/05/2007
Date Last Remodeled or Upgraded
2007
Date New Construction 1 Bed space Added
2001
Future Construction Planned 0
Yest8;] NoD Date:
Pending

I ..

'

~

Current Bed Space
1200

I Future Bed Space (# New Beds only)
Number: Unknown Date:

J. Total Facility Population
Total Facility Intake for previous 12 months
6006
Total ICE Mandays for Previous 12 months
246,067

K.

Classification
Level {ICESPCs
andCDFsOnlY
.
.
L,.l
L-2
I
Adult Male
268
L•.
I
Adult Female
50
08

no

L.

1..-3
274'
0

Facility Cap8r=.c::::i:.t.·.,--_ _.,-_ _ _ _.".--,-_--,.._ _--.
Rated

Mul.t Male
75.6
emal e l Q . 8 .
:F:l!Cility~o.d~

Operational

Emergency

750
1050
100
150
J"venjlll~QtJenders16 lind older as Adults

,c:-:~~>:'C

~""if"~~

} , ~'<f~?~ "~, "
,:- """,:~f~ ,'~,I" ,(",;::""",":';,~:1t;
~'" :~,":~', ~~,,-,
. you must coint?Je~etheJo]{o\vlng }Yprksh~J kriQr~()1yourT
. .. tn0hths~ ,:~~:c'WnLll~ethis wOTk~~eeLin~~njuricti~jl~i!~ .
r~gard to.thenecdsoH6Ea~d

its. d~taiI1eepopJ!latiQn:Fail?re

.. Qct, lindinay.result in. a reduction·6rremovalof ICEdetaiflees
,',,)..,~~,,'~

0

0

0

54P

38 P

6P

16 P

0

0

0

0

0

0

0

0

21 P

12 P

2P

5P

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

247

211

21

84

0

0

0

0

0

0

0

0

16

82

3

32

14

53

1

22

A

.A

6

3

Staff

R~traintsApplied/Used

Offender) Detainee Medical
Referrals a,s a Result ofInjuries
Escapes

Grievances

,>

"'~,

0

Assault:
Detainee on

# Times FourlFive Point

~:

141
0

,

.

.oral,an~l or vagiri,al:perl,etration orllttemp{~o;PClnetratiOll invo.lvingalleast2 parties, whether it is consenting or non-consenting
.;~outinc:t,.ranspoffilli~n 0f:detai!tFe~!dffendefsls,not co~idered "forced"
.'...
. ...
. .
,Ahy incident thati~volv¢s four,ormorczdctainel:S!offenoc:rs, includes gang fights, organized'rr,lI!ltiple hunger strikes, worj): stoppages, hostage,situations,

:rnajar'fjxes, or athei1tJll[g~scalll.~in.~iden.ts

:

,...

, ..

"F(JK'UFf¥EI~L:US;E(JN;L~~(f:~ W ENFOReEME'NJr0S]§)'~hSITIVE9'b
. .,

.

. .

..

F.~rm G-3~4ASIS

,

(R$'v. 7/9/07)::·.

8.
9.
10.
II.
12.
13.
14.
15.
1.6.

COTiespondence.alld Other Mail
Detainee Handbook
Food Service
Funds ane! Personal Property
Detainee Grievance Procedures
Issuance and Exchange of Clothing, Bedding, and Towels
Marriage Requests
Non-Medical Emergency Escorted Trip
Recreation
Religious Practices

and Death

25.

Disciplinary Policy
Emergency Plans
Environmental Health and Safety
Ho)dRootftsinDetentionFacilities
Key and Lock Q.9ntroi
.
Counts

Speci.!lUVf~!~~g~~!~ntUnits .(;idmin,i~trativeQe~enti9n)
Sp,e(;i!il~,I{ariag¢ment . l{!litst(D\scjplin~rySegre~!ion)
"" f;

'!:'

;'~

<t:

b6,b'i'c

Title &Duty j,,'ocation

RECOMMENDED RATING:

o

SUPERIOR

IZ1 Goon

DOEEICXENT

DA'f~RIsK

Attached are approval and funding documents outlining the Statement of Work for the Security Do.ors/Locks and Fencing/Perimeter
Detection projects underway at p()rt Isabel Deteniion Center.

u~s.

Inparfm*'int of Utlmeland
!l,ll't Ill.' Detl%!ltiQll Center
27991 aucna Vista Buulevam
. tim rmnoll, TC1\lll\ 78566

U.S. Immi2I'a:ooIl

and Customs
Enforcement

MEMORANDUM FOR:
f

THROUGH:
FROM:
SUBJECT:

Official Ch~nels
b6,b7c
b6,b7c

Pial1",of-Action
St.mdards Annual

Nal:monat Detention

Purpose
'Illis memorandum

reference to the National
Standards (NDS) Annual
at the Port Isabel Uetentmn Center (PIDC), This memora:n.dam win serve as a YU11!l-O.t"'Actlc.n
win
detail the one noted
the Reviewer in _......... "':w.
b6,b7c

BacklIround
The Port Isabel Detention Center under went its al1tllWlJ NDS review during February 17,.19,
2009 by the g~rve.mment-contract{):r, Creat~ve
The RIC has noted a deficiency ~sa
Safety Fmdmg"
February 26~

to the types of
copy of the RIC

unit~,

of ChlrHe and
Annual

\vas

to the Port Isabel
Center. The memorandum requested confinnation
deficiencies badbe\en
or were in the proce~~ being corrected. This ''''i"t' ......... '''hi''...
lim essential part of the Annual Review 00 thtlt the tile CM be completed and rnY1WlliTnli"rl
Review Authority for issuance of a final rating.

Memorandum
ICE Natio.u$l Detention Staadaros requires t
door lo~ks of housinguu(ts,
work area~tbe ehftpel~ gyms, and other
fif:50 or mo~ people
shall meet the standards specified in the Oecupational
Environmental healtb
Manual (Chapter
and in the Natimud Fire Protection Association Life Safety Code

(#101). Specifically, the doors shall be equipped with prison-type locking devices modified
to function when pressure is applied from inside the room".
The RIC stated in the Memorandum for the Annual Review that

b2High

b2High

Plan-of-ActioD
The corrective action to replace the unauthorized locks is underway. Contract order, GS·07Fb2High
OS6SN entitled: "
,'" Replacement of
b2High
b2High
was awarded to Southern Folgers
Detention Equipment Company on December 18, 2008. As evidenced in the Statement of
b2High
Work, this project is to include the installation of detention grade locks in
b2High
to attain compliance with all applicable standards. The project is scheduled for
completion by July, 2009.

(Jjllce ojDetl!l1fian (/fill Removal OperaliNls

MEMORANDUM FOR:

l"ROM:
"'P.l"'I1"~f'

SlJBJHCT:

P:rocessing Center

u u •.

~

Detention Review

Pi'ocessing Center, located in
Isabel~
annual review
c01l9ucted on Feb:ru~ 17-19,
was
final rating
has
The G,,324A worksheets provided by the Reviewer-In-Ch~geinllieated the facility was deficient
b6,b7c
with the
and Lock Control
16,2009,
Assistant Field
b6,b7c
Office Director, advised
that the facility has
advised of
the.deficient finding
A Plan of Action is required to address this
defiCiency and the line item
Food Service, Emergency PlailS, and
Environmental Health and ""n"'~'''' sta]tldalfOS
The rating is based on the
Summary Memorandum and suppornhg dQ~Wrientatioil. The
Office Director must initiate the following actions in accordance witb
Management Control PrOgram.
1) The Fjeld Office. Director, Ueltention
within five bUSU1C:S$
copieso!' the
RIC "-""~"-

"'PTnn~Ta

Operations, shall notify the ~~_"AA~J
memorandum. Notification shall ......,.......'"
/i~u'flilr1}Review Form, G-324A Worksheet)

2)

win advise the

."-,.U,A.",,,

Direct()f once the PlanofActi011 is approved.

4) Once a Plan of Actiop. is appr{)vedl'the

on the above npied defic;iencies witblh

~~.,.~'"

Director shall schedule a follow-up

Subject: Port Isabel Service Processing Center Annual Detention Review
Page 2
The Field Office is responsible for assisting the facility in the implementation of corrective
actions when assistance is requested. Notification to the facility shall include information that
this
is available.

b6,b7c

or your stafihave any questions regarding this review,
Acting Deputy Assistant
Detention Management

b6,b7c

co:

ICE:HQDRO:

b6,b7c

2..3503:3/1
b2High

(LAW

(202)-732-

HEADQUARTERS EXECUTIVE REVIEW

•

I Review Authority
The signature below constitutes review of this report and acceptance by the Review Authority. OIC/CEO will have 30 days from
receipt of this report to respond to all findings and recommendations.
b6,b7c

Director

Final Rating:

0

Superior
Good
Acceptable
1ZI Deficient
OAt-Risk
No Rating

o
o

o
Comments:

The Review Authority has downgraded the recommended rating of "Good" to Deficient due to the use of
EMDDs (Electro Muscular Disruption Devices) as part of the facility's use offorce policy. A Plan of
Action is required for the deficient areas identified in the Food Service, Classification System,
Emergency Plans, Environmental Health and Safety. Post Orders, Special Management Unit
(Administrative Segregation) and Special Management Unit (Disciplinary Segregation) standards.

FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE)
,

Form G·324A SIS (Rev. 119/07)

ICE Detention Standards Review Worksheet

o
o

LotaiJail-IGSA
Stat~:R~dlity...,. IGSA .
ICE Contract Detention ·Fa'eility
. ~.
. Center

BEImING,.AND TOWELS ......
• • • ,. ; • ~ • • •,!, • ~ • ' . . . . . . . . . . ~ • • • •

4,,_ • • • • • • • ' .

~

••

+, • • • • • • • •

0 ••••••••••••••••••••••••••••••••••••

'.0: •••• ,... ~""~, '., '••••

,0 • • •

~

••••, ••••

~

• • • • • • • •: . . . . . . ' . ' • ' . . . .

TRIPS ............................... , ., ....................... , ..................... : .......... .
RECREATioN;~ ..............;........................................................................................................................... .
REI,JGIOUS PRACTICES .............•. " ., ............ : ....................................................... , ... ..
ACCESS TO TELEPHONES ........................................................................................ .
VISITATION ............................................................................................................ .
VOLUNTARY WORK PROGRAM ..... , ........... , ........................ '" ................................. ..

HEALTH SERVICES STANDARDS (SECTION II) .................................................... 33
I-IuNGER STRIKES ......................................... ,................................................. ;....................................... ..
ACCESS TO MEDICAL CARE ............................................................................................................ ..
SUICIDE PREVENTION ANDJNTERVENTION ..................................................................... ~ ....................... .
TERMINAL ILLNESS, ADVANCED DIRECTIVES AND DEATH ........................................................ .
SECURITY AND CONTROL STANDARDS (SECTION III) ....................................... 41
CONTRABAND ............................ ;............................................................................................................ ..

:~f~~f~y~~Lt~~.·.::.~::. : .·.: . .: . .: .·.·.:.·.·.: . .::. .: . . : :.: . .: . .: :.: . . .: . . : . . : . .: . .:::.:::.:::. . : . . : . ;: . .: .'.: . .: . . . ::.:::. .
EME'RGENCY PLANS'.....
~
'ENVIRONMENTAL .HEALTH MmSAFETY................................................................................................ ..
HOLD ROOMS IN DETENTION FACILITIES ..................................... _................................... ..
KEY' AND.LQCK CONTROL ........................................................................................................................ .
POPULATION (~O.UNTS .... : .............................................. '" ............................................ ..
'POST ORDERS .. ';" ....................................................................................................................................... .
SE~URrI:YIN~P~CTI9~S: ........ , ... " ............ ":............................. " .. ,'" ......... '" .................... ,
Sp
....•...N~QE~~tJ'fIJNJT"(ABMINJSTR1\TIyES¥9REG~TION~; ..... ·.......... ·· ........... ;............................. .
SIl:
'.•' NA(JHMENT"lJNIT Ql)IScrPLINARY SEGREGATION).:'. •......... '" .......... " ......
0"

........ '.'" . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

................................................... ..

0 • • • • ; • • • • • , •• : . .

Sii!,i£iil~~;I:;~.;t{:·.:·:::.;:::::':::":1;;::;~[~::::t.:::.;::·. :.:'~;: ,:;,~;.: :.·.: .: :·:.: ': .:;': :;' ::::~:.

SECTION I

,DETAINEE SERVICES STANDARDS

o
in ac:lditiontothe physiCallawiibrary, detatneeshave access to the Lexis
Nexis electronic law Jibra .
Where provided, the Lexis Nexis library is updated and is current.

Outside persons and organizations are permitted to submit published legal
material for inclusion in the legal library. Outside published material is
forwarded and r:eviewed b ICE rior to inclusion.
There is a designated ICE orfacility employee who inspects, updates, and
maintains/re. laces Ie a.\ materials and e. ui ment em a routine basis.
Detainees are offered a ininimum 5 hours per week in the law library.
Detainees. are not reqUired' to forego recreation. time in lieu. of libtaJ.:¥
usage. Detainees facing a court deadline are given priority use ofthe law
libra .
Detainees may,requestll1ateriaJs not currentlyio' the Jaw library. ,Each
request is t:eviewedand, where appropriate, an acquisition request is
timely initiated.
Requests for copies of cOUlt decisions are
accommodated 'WithinJ.,.. 5 business da s.
Detainees are p~irhlttedto assistotlier detainees, voluntarily and free of
charge, in researching and preparing le~aI documents, consistent with

o

o

o

o

Five computer stations and. one
typewriter ai-~ available in the
L\lwLil:>ra .

2009 version of Lex is Nexis is
the most recent one available.
The most recent quarterly
u dates are included.

o

o

o

o

o

o

o

o

Law Library is available to
detainees from 7:00 AM to 7:00
PMdaily.

o

o

The institution has a partnership
with San Benito CISD Library
to provideadditiorialpublished
Ie at materials.

o

o

o

o

o

o
,A ,traveliug ,cart with.;Lexis
Nexis is;takel(tothe SMU and
H?spi~ltJl*S.\,
'

*

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.&0 :;1:'
.... iT.'QliA!:f,~
.. iT.tJ013
1¢iC'!.G.~."iT
!}.~;iI-.L. ,i!.~.u..!I!.!D'lI..",;OJ);). ;D,.:I2!!DM'.n.~
TGf"SEl\.'r~S!IT.,.'g;j.·+;;\!TL'
...~ ".'.:'.i". ,;'!
:rw,
T"ll~
,;p).]S"
O:l~iJ..:.I::I-;,\.LJ"\:TYV"'l:J:jtJ'tl~~;n:c;<£J
.LiI~~ll
../1~' J.~l'fPvn}',,'
,
.F.

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!

:~(j:324A Detentjo~~ns~~on FonitiWol:~~l)e.t,t.'t:()r!GsAs - Rev; 1)7/09/07
"

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'

,

.

II.·!,·

..

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,->~

,

.

Inaccor~imceWjiR,Pollby.
4:1.1, Detainee Attmissjon....
ProcedUf~s.

(gJ
Each new arrival
to criminal history and threat
levels. Criminal history is provided for each detainee by the ICE field
office.

All new arrivals are searched in accordance with the "Detainee Search"
standard. An officer of the same sex as the detainee conducts the s.earch
and the search is cbnductedin an area that affords as much privacy as
Detainees are stripped searched only when cause has been established
andnotas routine policy. Non-criminal detainees are not strip-searched.
is established.
unless reasonable
.
. g~lVems . personal property searches.
IGSAs/CDEs use or have a similar contraband standard. Staff pr.epares
a .c~h1l?leteea,chdetainee's pbssessions; . The detainee
for
fo1.11l {or COFs and
Staff completes fo1.11l 1.;;387 or
every lost ormissing property claim. Eacilities forward all 1-387 claims
to ICE.
suffidentclothing AIld bectctingfoj:'

0

0

(gJ

0

0

(gJ

0

0

(gJ

0

0

(gJ

0

0

(gJ

0

0

I8'l

0

In accordance with, Policy
4.2.2, Detainee Classification
System all new arrivals are
classified in 1 of the following
classification categories: Level
Level 3.
Level

In accordancl;! with Policy 4.1.3,
Detainee Property Procl;!ssing.

Staff uses only informatiO'n th~t is factual, and reliable to' determine
classification assignmentS. Opinions and unsubstantiated! unconfirmed
be

D

D

D

D

D

D

d

D

PISPC 'has a 3 phase
classification system. Each new
arrival is initially classified at
the Harlingen Staging Unit prior
to his/her arrival to PISPC.
Upon arrival at the PISPC, a
Classification Specialist
conducts an in~person review of
the initial classification for
accuracy and appropriateness.
FiQally, a Supervisory lEA
evaluates each classification
withfn24

"''''';UI1'',,"'' are reclassified
within 45 to 60 days oftheir
initial classification and each 90

Staff does not open and inspect incoming general correspondence and
other mail (including packages and pUblications) without the detainee
present unless documented and authorized in writing by the Warden or
e uivalent for revailin securi reasons.
Staff does not read incoming general correspondence without the
Warden's prior written approval.
Staff does not inspect incoming special Correspondence for physical
contraband or to verify the "speciaP' status of enclosures without the
detainee resent.
Staff is prohibited from reading or copying incoming special
corres ondence.
Staff is only authorized to inspect outgoing correspondence or other mail
without the detainee present when there is reason to believe the item
might present a threat to the facility's secur,e or orderly operation,
endan ~r the reci ient or the ublic, or nii ht facilitate crim inal.activi
corresp6naen~~. to· appliticianor. to. the media is processed as special
corres ond~llce l~.ncl is not:r~'ad Qr· co iea.
The officiaLautnprizmg therejeEtion of incoming mail sends written
notice to the sender and the addressee.
The official authorizing censorship or rejection of outgoing mail provides
the delainee w.ith si ned written .notice.

o

o

o

o

o

o

o

o

o
o

o

o

o

o

o
o
o

o
o

Incoming mail is opened in the
presence of the detainee.

o

~F'~R~Ff~(~jA:L wSll:~®~:EY:~~LA:W E;1NF0ROEMENTSBNf;Irr:IV'£~
• ·9~:?2lJAiBetention9Jnspectiontofi'n 'X9rkshe~t;forI()SAs -.:Re\T: 07/09/0.7
~t1'

.

o DEFICIENT

rgJ ACCEPTABLE

OAT-RISK

o REPEAT

FINDING

REMARKS:

Correspondence and mail are processed in accordance with standards. Proper notification for mail is addressed in the Detainee
Handbook and appropriate internal controls exist to ensure the accuracy/accountability of all correspondence.

b6,07&

Po i:tilI'

12 2009 }

AUDrtQll'~SJGNArui&IDATE

~

/IU
"

D

o

The handbook clearly outlines
methods for
of
detainees, explains each level, and explains the classification appeals

Last revision was cornPllete:(l orr

1109/09.

D

o

D

o

D

Rights and
Iities are
fully covered in the National
Detainee Handbook provided to
each detainee.

'an

"""f'"un,,,
steps in
grievahceIncluding:
• IMortual (ifuSed) and fortualgrievance procedures;
• The appeals process;
• In CDF facilities: procedures for filing an appeal of a
grievance with ICE.
• Staff!detainee availability to help during the grievance process.
• Guarantee against staff retaliation for filing/pursuing a
grievance.
• How to file a complaint about officer misconduct with the

o

o

o

o
o

o
Uy""UI'''' 9ress.code for daily living; and
reSpOIISl(',III1.Jes of alI detainees.

o
IBl ACCEPTABL~

o DEFICIENT

'0 AT-RISK

o

o

andrespoltsibllities '
, , in the Nationit]
Detain~)eHandbook provided to
REPEAT ,FJNDING

ot~£~u.tI~AtS atlli:ebegiQning,.o~'!hehand.book

:tI)!I~.$.t,;:tjl(.ar,!!,·· ;~;.I;l~l:1illldb~polS;i~~.1t~~~{thgtQ:!JtgQlatlct
itJ1~~Y ;tolJn<le~tap:d ·~gu!lge.
~,$,CRlqpJ.~te~tJi~nlll~
~e~t~RfQugI!;~dpr.ovi<lfSi~!},It1!e
neC¥ss~
:
,-""
""
'"
~,

,,',

--,~,

room are physically secured to the
All knives not ill a secure
workstation and staff directly supervises detainees using knives at these
utensils.
the condition of knives and
workstations.
items
daily searches (shakedowns) of detainee

]juring orientation
demonstrates:
• Safe work practices and me~hods;

•

[8j

0

0

[8j

0

0

[8j

0

0

[8j

0

0

[8j

0

0

[8j

0

0

[8j

0

0

[8j

0

[8j

0

[8j

0

0

the adherence to particular
Chaplain or FSA.
A common-fare menu available to detainees whose dietary requirements
cannot be met on the main line.
• Changes to the planned common-fare menu can be made at the
facility level;
• Hot entrees are offered three times a week;
• The common-fare menus satisfy nutritional recommended daily
allowances (RDAs);
• Staff .routinely provide hot water for instant beverages and
foogs;
Common-fare
meals
0
..
-- - are served with:
~,'

•
•

'"

l2J

0

0

l2J

0

0

l2J

0

0

l2J

0

0

l2J

0

0

A menusubsHtutioll form with
justification wasputin plac~ 1ast
y¢ar:

'

Disposa~le

Reusable

•

. klllv(,:s, ~P?()f!!~,s'coops, etc.,
removal

The
in conjunction
leadexs, provides the FsA
folloWing calendar year.

l2J

.0

0

The Food Service Administrator
receives a schedule of
ceremonial meals for the
year from the

:·a:e!!Te.~ F <it bet§)w:.A ndW
......... .
S.ervi~gI~inehas ~"
qeenordet~d anasch~duIedf(jr
Jnstallatioll\yithin 30pays by
lb.e.cofitiatfot.Thisshould

•
•

Personal cleanliness and hygiene;
Sanitary techniques for preparing, storing, and serving food;
and
•
The
and maintenance of
Everyone
in the food service department complies with' food
requirements.
safety and
Standard operating procedures include weekly inspections of all food
service areas, including dining and food-preparation areas and
equipment.
•
Who conducts the inspections?
Equipwent is inspected for compliance with l1""~lllJ'al1.U s;lfety codes and
regulations.
•
When wa~ the most ec(:nt.inspel;Ucm7

o

o

o

o

o

o

o

o

Weekly inspections of all food
. service areas are completed by
the Food Service Administrator
and or Assistant Food
Administrator.

•
ReportS of discrepanCies
.or U""'I5'I.'.."'U.·
depa~enthead, and ~rrective action is. scheduled and completed.

o

StandardprocedureincJudes checking and documenting temperatures of

all dishwashingmachines after each ineal.

o

o

Dishwashing Ul<>''''11111''
temperatures are being logged at
e~ch meal. NeW temperatUre
.gages forfth~;~llshwashing
machine were .
on order
02-

Thef6.~d seryicebuildmgha~:und~~gQrje e~~nsiveremod~hl}g to include:Qooring and'~oIVe wallreplacement within the last year. A
new dishwashing machine hafaIsQ'~@.en sche~uled foipuTcliase ~nd installation \Jy the Contractor.

,The fo()dservice operation is genexally meeting the needs ofthe IJVIJUli'URJlJ>,'m';~iUI

AlJDITOR'S SIGNATURE lDAtE

arriving detainees and their personal property for
ttnrCmp.t:llllrp.~

fo How writte.n policy

ret\.lming forgotten property to

Imnnedlate.ly rt<ported to

o
o

o

o

o
o

o

o

CDEO or Chief of

pr<~perty in the. faCility:

•
•

By sendjng written notice to the detainee's last known address;
Via certified mail; and

totne O'rj,~v::lrir.P. cornmltte:e
IGSA),usJ.ngfonpal procecltlres.
• D~taine~s may seek help from other detainees or facility staff
when preparing a grievallce.
• Illiterate; disabled, ornon~English"speaking detainees receive
when
emergency grievances,

o

0

o

o

o

o

Detai~ees ...a~cess

There are
or
cases of staff hl'lrl'l,,,,in
discip{fning, penalizing, or otherWise retaliating against a detainee who
lodged a complaint:

o

o

There were no cases filed.

•

include maintaining aDetainee Grievance
If not, an alternative acceptable record keeping system is
maintained.
."Nuisancewmplaints" are identified in the rec:ords .
•. , ::FpfquaHty controlpufposes, staff document nuisance

I-'rl1"'Pl11lr,>(l

•

D AT-RISK

o

o

o

o
D REPEAT FINDING

REMARKS:

'F;plicy 8);,6, J{etaiJ:f~~:. ~rievan~~:~Rr~c€~J1I'el,fuHY:()'-!!!in~§ all requrrementsaddressed wittiinth:is~~d!lI'd~ Alli~teps,in ,the 1'~9ce,ss
are .. ' 'g 1h~:~'fpl;l.fte~,:p~r,i9s!~;i~Pro~iclJ1rI;l.~3~e,i!!iplas~ :~Mcletainee~~t~~~jng .provW~ the'n~fe.ssary. req~ireme:nts to V()ife ;their
.cone
. ~nsp~fft ...
.. i:.9lU9tittiryir~pgl'tslljg nCltideptiWcmylo9geg,coItlpJamisofstajf:!i1isf.(),I1dYct incid~mts tl:l~t:wot\ld

~:;fJ~i~~~=~~:

.: ,~sties~~re;!~~:~:~!=.i~vances

filed sw~'fe)>n~~, c2~8 :~f,thQ~e leI ~(w:ite ;Itiform~fiy'~~solvef Fut:tI1er

The Fiel(j .Office •i.~ .responsive tor¢questsby attorneys and accredited
represirltllHves for group pre~entations.
Uponteceiptof cohcurrenceby the Fiel:<t Office Bir~ctor;the facility or
authorized ICE Field Office ensures timely and proper notification to
attorne sor accreditedre resentative~;
The facility foHows policy arid procedure when rejecting or requesting
modifications to objectionable material provided or presented by the
attome or accredited re resentative.
Posters announcing presentations appear in common areas at least 48
hours in advance and sign-up sheets are available and accessible.
Documentation is submitted and maintained when any detainee is denied
ermission to attend a reseniation and the reason s for the denial.

o

o

o

o

o
o

o
o

o

o

When the number of detainees allowedto attend a presentation is limited,
the facility provides a sufficient number of presentations so that all
detainees signed'up may attend.

o

o

to'

o
o

o

o

o

0

Detainees In segregation, unable
attend Tor securitY'teasons, may
re ilestse ;iratesessio!l.sWithresenterS. Such re uest.s.aredocumented.·
Iriterpreters are admitted' when necessary to assist' attorneys and' other
Ie al re resentatives.

D
.0

0

ProBar is assigl\ed toprovlde .
these services, It iSJhe only
organization that so,hght oht an
oPPPrtunity .toptovidi this
service forthe facili .

Notices are posted on bulletin
boards in each housing unit.

ProBar provides group
presentations 3 days per week
for Spanish speaking detainees
and weekly for non-Spanish
speaking detainees. Individual
presentations are also available
for detainees.

or one

AOOn:Jlon:al clothing is available for changing weather conditions, or as
New detainees a~ issued clean bedding, linens, and towels. Theyreceive
at a minimum:
• One.mattress;
• One blanket;
• Two sheets;
• .One pillowcase;
• One towel; and
• Addith:mal blankets are issued based on local weather
DetaiJliee:s:.assil;ne:dto special wor~areas are clothed in accordance with

•
•
•
•

arid tOwels.·
-exchanged daily.
Outer garments ,,;.twice weekly...
Sheets - weekly.
towels ~ weekly.
Pillowcases -

o
o

o

o

o

.0

o

o

o

o

0

o
states the basis for hislher
provides the detainee with a place and time to make

[gJ ACCEPTABLE

o DEFICIENT

o
o

OAT-RISK

REMARKS:

All marriage requests are reviewed by the AFOD. Rejections for request are.te\'iBVVed

o
o
o

o REPEAT FINDING

•

•
•
•
•

nTTU'p,"" ensur¢th~t ctetamees
Conduct thems~lves in~a~ manner that does 110t bring discredit to the
JOE;
Don9tNioiate feQ.etilljs!at~,bI' locaL laws;
~p~not purchas~?possess,use,consume, or administer narcotics,
other~ drugs, or into~tcants;
Make no unauthoriz~d phone calls; and
Know ~ they are subject to search, urinalysis, breathalyzer, or

lltllrneltl.lalte return to

o
o

o

o

o

o

o

o

o

o

o

o

o

any

:
\

~

'-, >:'\ -: ,

~f\iJ~eB~p~m~SENSI:tr]~~j:~~

eet forl~SAS ·R,ey:'OiflO~lo1ir

~

/~~R~!
EachJ!oil~ing unit is equippedwit~ secure outsideJ:ecr~ation yarOs. A minimum of fl1reehours ofoutslde r~creation is afforded daily.
Thete.Metwo Recreation Spe~ialistsassignedto.provideindooractivities. During the week,the teaolobserved detainees engaging in
recteatiomll activities intb!l'.tirn~setf()Jth,m·poli~y; K~creatlonti~ff:prepares and superVises programs' to meet the needs ofgeneral
population and special hotising.ullit:det~inees.. Boa;r(tgll.rru::s,tablegallleS, and other unit activities are available for detainees.
Detainees interviewed hadPQsitive commeti~s abOli,nhe recreation program.

;isiY.::lil~P1e for.det
. ..~~ilitY~atto~sd~tainees
religidV.5~cilih:
..
:"List an
ns.
Thetacility~'cconlmo ..reco&niie~holy-d~y o(jservancesby:

• Prov}9ing:s~e2ia'f meals,consistenhyhhdietary restrictions;
• H9iiqr1ilgfc\!>ting .reg~irement~;.
• Facilitatingreligious;services; and
• AlloWin .1lctivit restrictions ..
Each detainee is allowed ren ious items in hislheriIll)Jlediate ossession.
Volunteer's credentials are checked and verified before allowing
artici .ation in detainee ro ams.
Members of faiths not represented by clergy may conduct their own
services withiilsecuriallowances.
Detainees in the. Special Management 0nit are allowed to partidpate in
religious practices unless otherwise documented for the safety and
securi of the facili .

D DEJt'ICIENT

I2$J ACCEPTABLE

D

AT-RISK

·0

0

0
0

0
0

0

0

0

0

D REPEAT FINDING

REMARKS:

All detainees are 1l11owed tq.practice their religion of choice. Detainees are allowed to receive accommodatipns for recognized holyprogram.
days. There is a full time Chaplain assigned

l

English and Spanish

Teleptlol1es are inspectearegularly by facility staffJo ensure thatthey
are in good working order;
The facility administration promptly reports out-of-order telephones to
the facility's telephone service provider.
The facility administration monitors repair progress and takes
appropriate measures to ensure that required repairs are begun and
completed timely.
Detainees are afforded a reasonable degree ofprivacy for legal phone
calls.
A procedure exists to assist a detainee who is having trouble placing a
confidential call.
The facility provides the detainees with the ability to make non-collect
(special access) calls.

o
o
o
o

o
o
o

o

o
o
o
o

o

S ecial Access calls are .at no char e to the detainees.

The OIG phonenlilllber for reporting abuse is programmed into the
detaineepQone systetr,!land thephol1e nllmber was checked by the
inspector daring the review.
...

o

The OIG phone number is
posted. on all living unit bulletin
boards however; it was not .
Dprogrmed into the. phone
system .. This was. corrected
. before the conclusion of the
review.

o

o

DAT:-RISK

D~PEAT FINj)ING

REMi\RKS:

Detainees have re'asonable and fair access to telephones to talk with family mem\:l~rs,consulates, and attorneys. Debit Card
Telephones are located in each living unit. Debit Cards can be purchased from.any of the five machines available in Processing and in
each Housing Unit. Unused minutes on the telephone debit card· can be refunded following the instruction written on the back of the
card. New arrivals are immediately provided one free telephone call upon their arrival to the Processing Unit.

b6.b7c

"" "" "" h& h9u~"W~78l~0~m4:00pmoij Satu):q,ay. Sunday, ""'"'
""arid'federalhQlidaYs. ;Detainees .
"are:~llowed aminimuntofone," "
30,irlhi':l!4:vislt wit~ "as many as
four family m.emberseach
weekend.
Tl1evisitatioh sc,h~{JuJ~and rules areavaj]al?le to thepl~blic,
The h~urs for all categories of yisitation are posted the visitation
waiting area~
A written copy of the rules regulating visitation and the hours of
visitation is available to visitors.
A general visitation log is maintained.

in

The detainees are permitted to retain personal property itemS specified
in the standard.

""~
"~"

0,""
D

IZI
IZI

D
0

o

A visitor dress code isav~ilable to the public.
Visitors are searched and identified according to stanqard requirements.
Thy}equirell]ent onv'isita!ion by minors is complied with.
"At facilities" Where there is no provision for visits by minors, . ICE
arranges for visitS bychH~fenal1d stepchildren, '.on request, within the
first 30 days.
Aftedhattime, on request;lCE cOl1siders a transfer, when possible, to a
facility that will allow minor visitation. Ata minimum, monthly visits
are allowed.
Detainees in special housing are afforded visitation.

. .daY~ilj~e~at~i~,itiltip1;l~~~~s :'~teprovlq~/fgr .~.
s r .."
. "" "
,.... ... ,
.

[gI

D

o

Detainees are not allowed to
carry or exchange personal
items inthe Visiting Room.
Legal documents may be
exchanged between a detainee
and his Ie a1 re resentative.

D

Pat searches only.

o

D
D

D

o

o

D

o
o

o
t {8}hq9tsp~r~~y; ;and ~1llJJE1!pl;lm~pfour hoW"sR~Jr

o
o

Legal visits are conducted
Monday through Friday until
9:00. m.

"Priprto eaf:h visit, legal sehtiCeprovidci~and assistllll;ts are id,entified
p:er the stal1dard.
.

0

The current Ust ofpro bono le~~ organizations is pd~ted in the dctaine.e
h()usingareas and other al'prop;ri~ate.areas.
.
Thedccision to pennit or deny a tour is not delegated below the level of
FIeld Office Director.
Provisions for NOO visitation, as stated in the Detention Standards, are
cornplied with.
Law enforcement officials who request to visit with a detainee are
referred to the ICE Field Office for approval.
Former detainees or aliens in proceedings, requesting to visit with a
detainee, are referred to theOIC or ICE Field Office.
Procedures are in place, consistent with the detention standard, for
examina:tions by independent medical service providers and experts.

kg] ACCEPTABLE

0

0

DEFICIENT

0

0

0

0

0

0

0

0

0

0

0

0

AT-RISK

o

REPEAT FINDING

ReMARKS:

Visiting for detainees is on weekends; however, Iegal.visits are Monday through Friday. Notifications of the visiting policy are
described in the Detainee Handbook Notice to visitors is dispJayed in the lobby and available on PISPC website. Detainees are not
allowed.to retainpersollal' property items specified mthestahdard..

F@R7dEFf{}i;\ik'"6gE0Nlli¥'(~~W~ENF~JiPEME~:r :g~
. ~~ •..•.. G-3:&4A Detention In~pe<;tion Eorrn7W.grksheet{ormSAS - Re:Vi 07/09/07"
"",
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, " ,"
,~,>,~\:, \;'~

,~',

',,,~t"

\:,eavolui1taryWorkpfB~rafil?.

<Do ICE\:let<\inees.patticipat~?

.

o

o

o

o

o

o

o
o

o
o

[8J

0

0

[8J

0

0

~

0

0

[8J

0

Deiaineehousekee in llleets.Qeatness and Cleanliness standards.
Detainees h!ive the opportunity to participatein special details,however,
ate never allowe<i to W9rk outside the secure erimeter.
Written procedures govemseJection of detainees forthe Voluntary Work
Pro am.
Where possible, physically and mentalIy challenged detainees participate
in the ro

If a detainee is removed from a work detail, staff places the written

·llStification for the action in the detainee's detention.file.

.: .'

In accordiul~ewith Po)Jcy
NurnbeI:5J.~, Detainee
EmpI9yment~and, 5.1.3,
p~taifU!e Pay, both dated 02/09;
prqvide for all components of
the·Voltmta. Wotk Pro am.

detalnee food' service

•

PaJrtj~Ipate mtthe. ~oluq~}Vork pr0gttllll. ;.\¥'ork schedules are a fixed eight hours. per:day,;fivedaysper
;Jl()yr.s~per~~e~;:.;·'1~·letal!Q·.ee··sassiMedi9 'OCit~hen r~gejve $3.00.per<iay.Al1other.~m:ki{l&de~~inees.
,

~~

'¥P() "5

~

>

'~:,'",

) ';:

,

'

'"'

SECTIONll

HEALTH SERVICES STANDARDS

This is a.~Qres~~d irrEmergency
plan 4, Hunger~Strike Plan.
This iSl:}n.iQ~ facilit)';c
The'fadlitynas :e~t~bli~~'~d procedlJies to ensUre staff respond
immediatelyto,a hungt:irstFik~.
.

o

o

o

o

o

o
o
o

A signed Refusal of Treatment form is required of every detainee who
rejects medical evaluation or treatment.

o
o
o

During a hunger strike, staff document and provide the hunger-striking
detainee three meals a day.

o

Staff maintains the hunger striker's suppJy of drinking water/other
beverages.

o

During a hunger strike, staff removes all food items from the hunger
striker's 1iving area.

o

i'--(~"",

,

"<,~,,

'~~~ ~ ·d

PoHcyimdprgcedure require that staff isolate ahunger-striking detainee
from other detainees.
If. e~,in anobseryation room?
Meciical personnel are authorized to place a detainee in the Special
Management Unit or a locked hospital room.
Medical staff records the weight and vital signs of a hunger-striking
detainee at least once every 24 hours.
The ole of the facility obtains a hunger striker's consent before medical
treatment.

Staff is directed to record the.hunger strik~r's fluid intake and food
.Qoes staff always use Hunger Strike MonitoringForm 1.
839 or simiiarIGSAform.

o
o
o
o

o
o

Staff documents all treatment attempts, including attempts to persuade
of medica I risks.

o

o
o
o

St'lffllas. recfived trahJing i~ identification of hunger strikes. Medical
smff receiyes earlytrl:}iningcin hunger-stri~~~valuation and treatment.
St~ff remaiIts¢urr~!lt in eyl:}Ju~!iQJl and ~~~~<?nt techniques.

o

o

consumpti.OI~;

The medical staffhas written procedures for treating hunger strikers.
hunger~triker

This is a~d~s~etlincSOP 8:14,
Hunger StrikelForced Feeding.

~~~--~---=--~-r-r----~~~~------------~
::n~FICJENT
AT-RJSK

REMARKS:
d

SPP2cll:14.andEm<?rg~nCYJPl~ 4 del~lcompJi~nce ~the all standards d~aIing with;hunge.r.s~ikes..Both;provideexcelle!1tguidance
.rQl"tM.~!~\lntincatiQliind;tie~tim~nloIhU!!gej:~trike,s ..S;tiitt)j~ knowledg~able inlthe·identificati~p, referral,an4.trea~tpent~!iwhllnger

.;:Strik~~z;

......~

. ; e

•.

c~

.. ...

.

J';OR,;DFjF~QIAb.im$E;~N~yj(~A"V:; ENROicEMENT:SENSI~IVE).
..

·G~32fADetentionJnspectioItFQrmW;'rkSheetfOdqSAs ~. Rev; 07/Qfl107

,/:/,(

.

. . ; .•..;:

the
ea
,,"', "f:,';,:~~'L"
r42}[':
gpera!ed by,thst.

d<~;

~

S:It~is

"JCAIJO; NCCH!3, an~~CA:

;, accredited.
I re~iewedthe
..•
:
<:
. crede~fialfilesandf()u'n.d that
aIll!~etlses.·~(tcertifjtatf6ns are
cl!n:~h~.
..
'~,:,!"

The medical facility, has its own restricted-access area. The restricted
acce.ss area is loc.!lted within the confines oOhe secure erimeter.

~,

,

,',

" ;

')'#

Medic~1 screenjngJsc~bducted

ThefacilitY'sih-processingprocedures f()r:arriving detainees include
fuedicaIscreening,

All detainees have access to and receive.medicalcare.
The facility, has access to a PHS/DIHS Managed Health Care
Coordinator.
The medical stat! is large enough to provide, examine, and treat the
facilit 's detainee 0 .ulation.
The facility, hassuffident space and equipment to afford detainee privacy,
when receiving health care.

"C'

l:!t the Harlingen Pr<fcessing

D

D

D.

D

D
D

D

D

D

D

D

D

Center. th(l.scre~ningsare··
reviewed by, llnul'Se When the
d.etainee arrives here;
This is a DIHS staffed facilhy,.

The triage area was reconfigured and now has four
cubicles (instead of 6), which
allows for greater separation and

th¢m~dk:ar fa(;llit)i'sholding/\.Yait~grootrl is under the direct
s\l~tvi$ion cof;~
'alstaff;.
.
~~~~~--~~~~~~--~~~~~-.=~~~~----~~~~~--~~
';Detainees· hi
alti,}' :roQul.haYc;access to adrinkin .
Medical records ~re eptc!apal't frotrl (jtli~rfi'l~s.· They are:
M(ldicaI records are a
cQfubinati()nof electronic and
• Secured in a l(jckedarea witbin the medical unit;
paper. All records generated
•
With physical access restricted toau.thotiz.ed medical staff; .apd
D
D here ar(l electronic. They are
• Procedur.ally,~ .00 copies made.and pla.cedindetainee files.
secure and access is restricted to
medlcal staff.

the

o

<

o

aCcess to health care
health services (sick call) request slips
daily, upon request;
• Request slips are available in languages other than English,
including every language spoken by a sizeable number of the
facility's detainee population.
•
Service-request slips are delivered in a timely fashion to the
health care nrnV1n,~r
The facility has a written plan for the delivery of 24-hour emergency
health care when no medical personnel are on duty atthe facility, or when

..

1\lI!\Y,yjlIIlJ~>>)"i"I:'~lC;,U det~ine~s
who
,,
thi~lacili!y "
,oxer" 4 daxs, revealed that all
hatVphysibll exam,ipations '
,
within 14 days ,of

o

o

Sick call request slips are
available in English and Spanish
and are picked up in each unit
daily.

o

o

Medical staff are on duty 24/7.
Policy 4.5.3 addresses outside
medical attention.

jgI

0

to utilize this emergency

jgI

0

o
o

lated emergencies within

jgI

0

.

tCl(le't)ot<mtl:al as
..
process.
• §c~eenihg does not occur later than one working day after the
detainee's arrival.

o

o

Wntten procedures cover when and how to refer at-risk detainees to
medical staff and procedures are followe~.

o

o

f:.iental.screeQ,ing, to include
'suiciMpoien!ial;"is Performed at
the rlarlihgeifProc~ssing
Center, priorto arrival at this
facility, The screening forms
are reviewed by a nurse upon
arrival
This is addressed in Attachment
C to DIHS policy 15, Suicide

. 9Pserves and aO(.;unle.nts
least once every 15 minutes.

o

o

Detainees on suicide
are
under constant, direct, one-oo-

All staff receives training in suicid.e prevention/intervention prior to assuming a post and two hours annually thereafter. Policies,
procedures,and practic.es are excellent and in c6rnpliance with aU standards. Nosuiddes have occurred at .this facility.

tainees wfi9l\t~chfonici1illyJ)t, tet:thin~lly ill are transferred to an
ro tiateQffsjtem~akaFfabjli" '
.
T~e facifftyOr.apptopriate lC~ioffjcep~()mptlynotifies the next of kin of
the deiaine~'s medica!'condit~on, 10 .include:
• The detaine,e's location; and
• The limitations, laced ,on visitin .
There are guidelines addressing the State Advanced Directive Form for
Implementing Living Wills and Advanced Directives.
• The guidelines include instructio~s for detainees who wish to
have ali ving will other than the generic form the D IHS provides
or who wishes to appoint another to make advance decisions for
him or .her.
The guidelines provide the detainee the opportunity to have a private
attome re' are the d()cuments.
There is a policy addressing, "Do Not Resuscitate Orders"

D,

a

Detainees with a "Do Not Resuscitate" order in the medical record
receive maximalthera. eutic ei'(Qrtsshoitofresuscitation?
The fa.ciJijy~otifies theDJR5'Medical Directorand Headquarters' Legal
Counsel~fthe·n~.l1:le andb:asic,circllrnstancesQf anyd~taineewith a "Do
NotResus~itate"'order in the inedi~alrecord. In the case of IGSAs, this
'notifjcatiortIs madeJlrrQU h the 10c!thICExe'resegtatIve.
The facility has written procedures to address the issues of organ
donation b detain.e~s.
Th~ facility' has wri#enprobeduresto notify ICE officials, d~ceased
fam.it.rn~mbers anqconsulat¢$iwll~rta.getain~e dies white lnService.
~lj#;ticilr"() an~pro~~~~~eto'addfe;s~the deat6'of adetainee
,:t

'~>,:~"

'

D

o

o

o

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0

0

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0

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0

0

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0

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D

This is addressed in DIRS
Policy, Chapter 2.6.1.

This is addressed ih DlHS
Polic ,Cha ter 2.6.2.

This is addressed inDIUS
Polic ,Ch ter2.6.4.
This is addressed In Policy
4.5;11.
This is addr#segin ~oncy ,
4.5.11. . .
.

~rhe faci1itYl()llawsesta~lishe9poli ......,d pJ;oceduresc:(esctibwg wb:~i1to.

coiitact thd16~al;¢ql()ri~r.regat:4ing su~6 issues as: '.
'
•
Perfol1pante 9fanautopsy; .
e
Wh6willpe~f6nh thd auto~SYi
e Obtaining state 'approved death certificates; and
eLocal trans .ortation of the bod .
ICE staff follows established procedures to properly close the case of a
deceased detainee.

~ ACCEPTABLE

o

DEFICIENT

(g),'

o

o

(g)

o

o

OAT-RISK

o

REPEAT FINDING

REMARKS:

Policy 4.5.11 and DIHS Policy Chapter 2 are comprehensive and detailed. They add~ess all aspects of serious illness ana death of a
detainee. Medical staff is knowledgeable of procedures to be followed fo~ a seriously iII, dying, or dead detainee. No detainee deaths
have occurred in the past year.

· . ..~ECT~()N nI~

'. . ~. .'

SECURITY AND CONTROL STANDARDS

o
Sta.ff returns property not needed as eviden~e to the proper authOlity.
. . Writtt\n"">,pro~edures coyertheretumofsucliHfoperty.
x,

<

",,~>i.:':'

' , ' -;

/

~

",

Altered . property is ~c:lestroyed following documentation and using
establishea procedures.
Before confiscating religious items, the· OIC or designated investigator
contacts a religious authority.
Stafffollows written procedures when destroying hard contraband that is
illegal.
Hard contraband that is Illegal (under criminal statutes) may be retained
and used for official use, e.g. training purposes.

REMA;aKS:

o

o

o
o
o

o

o

If yes, under specific circumstances and using specified written
l?rocedures,. Hard contraband is secured when not in use.

~ ACCEPTABLE

o

,

DEFICIENT

o

AT":RISK

Proper disposal procedures are
used when altered detainee
is discovered.

o
o

o

o

PolicyJ.1.l7, p; 5 includes
procedures required for
retaining hard contraband for
training purposes.
REPEAT FINDING

.

.
The PISPC has effective c9ntrols in place to ensure the proper haildlingahd disposal of all contraband. The Collectiol;l of Evidence
policyinstt=ucts staffon;proper procedures for conf1scation, cliain ofevidence, and disposal. procedures are also in place to maintain
hard cotltraband for official use, to include training.
.

¢jf

.Thede ainee'sdetention lIe aLSo corit
the detainee's cu~tody.
•
Special requests
• Any G~589s and/or I-77s closed-out during the detainee's stay
• Disciplinary fonus/Segregatlon forms
• Grievances, com laints, and the dis osition.s of same
The detention files are located and maintained in a secure area. If not, the
cabinets are lockable and distribution of the keys is limited to supervisors.
The detention file remains active during the detainee's stay. When the
detainee is released from the facility, staff adds copies of completed
release documents, the original closed-out receipts for property and
valuables, the od inal 1-385 or e uivalent, and other documentation.
The officer closing the detention file makes a notation that the file is
complete and ready to
archived.

be

o
o

o

o

o

o

o
o

o

o

Staff makes copies and sends documents from the file when properly
reIJuested by supervisory personnel at the receiving facility or office.
Apptopriaiestaffhas access to the detention files, and other departmental
requests are accommodated by making a request for the.fiIe. Each file is
pro~rJy logged out and in by. a representative of the resI{onsible
artment.

~ ACCEPTABLE

o
All detention files are
maintained in a secure space
within the Process in Unit.

All Detention Files are closed
out within 24 hours of the
detainee's releases.

A log book is maintain.ed
~documenting when and by

whom a file is checked out.

DUEFICIEN'l'

REMARKS:

Twenty QetentiOl1 FiJes were reyiew~dfor d~tair1eesfr9mColumbia. All files reyiewed c9~t~ined appropriate documentation to
in~luQe; Bookil1g ~ljp,Fingerprint~;' J.>,hoto,.NC I9 9heC;k, PrQperty Receipts,Dis~!plineA,ction~;Classtficdtion, ProcessingOfiicer
Name;'9h,arge llr Re~~Ph for D~t~jnD.letlt,{lpq
.
..
.
,....,.
..
.
. ..
.

.,

~<
':."1V

;WtittenrUjes prohibit st~ff from imposing or permitting the fol1owing
sanctions:;
" ". c6fpoialpunishment
•
deviatioIlsfrom nonnalfoodservice
•
clothing geprivation
•
beddi;rig deprivation
•
denial of personal hygiene items
•
loss of correspondence privileges
•
de rivation of h sical exercise
The rules of conduct, sanctions, and procedures fOt" violations are defined
in writin "and communicated to all detlline¢s verball "andio writin .
theJoUowing .items are conspicuously posted in Spanish and English,
and other dominate "languages used in the facility:
• Rights and Responsibilities
•
Prohibited Acts
•
Disciplinary Severity Scale
•
Sal1ctions
When mlnorrule violations or prohibited acts occur, informal resolutions;
are ;encouraged.
Incia~;l1ir~po&and Notice of Chaige.s:afe,promptly forwarded to the"
designated supervisor.

Incldentreportsare inyestigated witllin24 hours of the incident. The
;U~k:Pj;~E~Jl!inary ~0l11mi~~y(UDC)9r equiya!~ntdoes not convene
befQt~ ;aTiJiTivesti~i()riie"das~ .

[g]

o

o

o

o

o

o

o

o

The facility policy 3.3.1
enco).lrages inf9rmal resolution
incqsesof miTior rule violations.

o

o

Tendisciplille files were
reviewed, incid~Iit reports were
. forwarded to the shift supervisot"
before the end. p:fthe shift.

0

0

;0

10

.

the duration9fpunish,ment is
address~d in policyp.13.

[J
criteria fof recogniiing "subsfimtiai

[J

prCICe(lUrc~s

for

[J
is

...."'''6'..''''''.., committee/panel reports,

ACCEPTABLE

OAT-RISK

[J

[J

o REPEAT FINDING

REMARKS:

The facility disciplinary process was very well detailed in policy to meet the guidelines established by ICE. the PISPC encourages
, informal :resolutions for minor infractions; as was evidenced in files reviewed. PISPC. has properly posted rules and sanctions in the
housIng ~hits.

.,
·•

o

'

•

•

Staff effectively disseminates informati()n on facility climate, detainee
attitudes and moods to the Officer In Chat e OlC
There isa designated person or persons responsible for emergency plans
and their implementation. Sufficient time is allotted to the person or group
for development and implementation of the plans.

~

0

0

[2]

0

0

~

The plans address the following.issues:
•
Confidentiality
•
Accountability (copies and storage locations)
•
Annual review procedures and schedule
• Revisions
ContingencyplahsinCiude <!, ctmmrehensive general section' with
procedures applicab1eto most emergency situations.

The facility has cooperativecontb1gellcyplans with applicable:
•
Local.Iawenforcement agencies
•
State agencies
• Federal agencies

0

0

0

0

o
o

o
o

lEA Gomez is the designated
person responsible for
emergency plans and their
im lementation.

The PISPC GenefalPlans
include a comprehensive
section for;procedures to meet
mostemer' 'encsii:uation~.
The facil\t}ihaseinetgency
numbers and contacts for
assistance, no MOU's with state
and local hospital were
available.

•
.•

•
•
•
•

•.. A~Y~fse.Weat~er

~ Interh~lSear~hes
Faqilify ~vacua.tion
Detai~tle Transportation System Plan

.InternaIJ-Iostages
civil Dishlrbanc.es
I2$JACCEPTABLE

OAT-RISK

o

REPEAT FINDING

REMARKS:

The PISPC Contingency Plans instruct staff on procedures in the event of an emergency, The General Section was very detailed and
incl\lded all required areas to meet this standard. The facility's specific plans cover all required areas in the standard and are well
written to include a checklist attached to each plan. The facility has cooperative emergency contacts with other agencies but
cooperative plans (MOO'S) were not developed.
.

::P.olicy 3.1TSj <;:qntr~l~~dUse of"
iHazardo1.1s M~teria:lse~tablis4 a
systell!fo~ cogfr~lrina:~iibf ..
hazardous' <;h~lUical$.
.

hefaaJitydmslt~y,stetn

'ofhazaiao~~~mat~Jials. '
C.onstant invetitories aremaintain:ed f.or alI,flammllble, t.oxic"andcaustic c
sUQstan~e$ u~ed/st.ore:Qmeachsecti.on o{tA~ faqili ','
'
T:hemanufacturer's Mat¢rial Safety Data Sheet (MSDS) fileisup-to~date
f.or every\1azardous ~u,bstance used.
• The files list all stotage areas, and include a plant diagramantl
legeu:Q.
• The MSDSs and .other informati.on in the files are available to
ers.onnel mana in the facili 's safe 1'0 ram.
All personnel using flammable, toxic, and/or caustic substances follow
the prescribed procedures. They:
• Wear personal protective equipment; and
• Re orthazards,arid s iIls to the desi nated official.
The MSDSs ate re~dil)' ,accessible t.o staff and detainees in w.ork areas.
Hazard.ous mllterialsare always issued under pr.oper supervisi.on.
• Quantities are limited; and
• Staff' alwa s.su .ervises detainees usin these substances.
All, "flammable" and "c.ombustible" materials (liquid and aer.os.ol) are
stored and used~qcordint.o labelrec.ommentiatioD,s.
Li&htitig fixtures anaelectricru equipment insfalledfn st.orage r.o.oms and
otAerhaZard.ou,s areas:m~et NatIonal Electrical Code re u,irements.
fne'l:'a¢iliW has sut;tiCientveritiJation, andpr.ovides al1d ensurescle;,m ail'
e~h~n {~~ tIltou' .out all bliildiri s.
': .
.
Ventstetum vents, and airconditi.oning ducts are not blocked .or
.obstructed in cells .or. an here in the facili,

o

o

o

[g]

0

0

[g]

0

0

[g]

0

0

[g]

0

0

[g]

0

0

[g]

0

~D

[g]

0

0

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0

0

ratlsolills. S~curityDoo~
sets, Secwity
Door/frame Glass, Electric
Security DoofCt>nirol Wiring,
and Electronic Security Main
Control) a contract was awarded
to the Southern Folger Detention
Equipment Company. As
indicated in the statement of
work, this project is to include
the installation of detention
grade locks in compli~ncewith
Life Safety Code 101. ThiS
projC(ct is
sqheduJed
for
U",etlu,,,ri>

o

o

o
The plan requires:
• Monthly.fire inspections;
•
Fire proteqtion equip~ent strategically located throughout the

faciliiyi
plans

witJtaccessible

o

o

..

s"t·)e:CitIed equipmep.t; cl~ans.ers; disinfectant!) .···~nd
deterg~pts.
Ail:est~olished sch¢dule ofcle~hingand follpw-up inspections.

Using·

'The
available.

Spill kits are

A licensed medical waste contractor disposes ofinfectiouslbio-hazardous
with blood and other b()dy fluids and
Iml~dIISP()SUlg

()f refuse meet all regulatory

licensed/Certified/Trained pest-control professional
for
rodents. insects; and vermin.
AtleastllloJ).thly.
The pest-control program includes preventative spraying for
"

•

o

Policy 4.4.2 putlines sanitation
standards for the facility.

o
o
o

o
o
o

Sanitationthroughout was found
to be

o
o

o
o

o

o

service.

Facility hW; a licensed pest
control operator on staff.

"

!>"""'T,rlinrr.to

•

o

a fixed

Tested daily, """""~1Y.. and

o

l'\n'",;>,r<cTI>npr<it,i\"" ar~ tested at least every two w~e!<s.
Other emergency systems and equipment recyive testmg at least
quarterly.
. .,

Testing is followed-up with timely corrective actions (repairs
and replacements).
"

o

o

!"·n,,,,.,,i,,,,.,,· for the
Administration Building and
others outside the secure
perimeter are being tested as
required. A proposal has been,
submitted
all

D'ReIPtaCeJneIW11·'t··~~~;:~a:'~~~~:'~~~~~Db6r p~~tsft:~~:ts~i8~

Gl1ass,Ej(eC1rric
. . ·Cq~trol Wifyig, anQ;EI~ctionic Sec,prityM'lin; .
Detention E(tL!ipmel~t COmpa!}y. ,$~ !ri.dicq~ed in, tl)e~t~t~ment .of 'York, this project
LifeiSafefY Co4e .101. Tllisi'pr&j'e<':t is currentlyscnedu)edfor

The hood suPPr~s~johsystem in the.kitchenrpoted in the February 2008, ADRhas},eep. replac~d. The fire saJetyprogram is viablecahd
affords staff and d~talnees a level or safety that is constantly monitored and reviewed.
Sanitary standards were found to be above average .throughout the facility. The .interaction with staff during the review indicatedthat
staff take pride in their positions and perform their duties in a professional manner.
A review of the Emergency Power Generators, designed to provide back-up electricity to the inner compound (excluding
Administration Building) indicated they are all in-operable. The Facilities Maintertal)ce Supervisor indicates none of the 17 innercompound, emergency generators are functional at t~is time.
.
A proposal to replace existing emergency generators with an earmarked anlount of $2.9 million under contract number; ICE RWA
COW-07DRO-0069 datedJanuary 29,2008 was provided to the Review Team. The Army Corp of Engineers is resp<>nsible for
advertising and awarding the project. However, at the time of this review there was no information available as to when the
advertisement and contract award would occur.
There are five emergency light units withgeuerators; and 20 portable generators identified to proVide back-up units for emergency use
as an interim, s.olution. The current interim evacuation/temporary powergenerationplariprovides adequate protection and services.
However~'the emergency generators should remain a high priority forr~placem~nt as Sb orr as possible.

b6.b7c

,~~¢urec erime(er.'

e·h6ld '):06nlt arewellye! w¢lrlrg1lfed, ahd all activating

itc~is,Ai~ 10c.~te<l.Qutside the roOI11.
The h6r<ti-06rrtscollta.insuffiCi(lntSeatirig for the number Ofdetainees

held.'

.

..

Btinks? cots, ~eds,or other rel<iU:d make-shift sleeping apparatus are
recluded from use inside hold rooms..
The walls andceilin s of the hold rooms are tam er and esca e
Individuals are not held in hold rooms for more than 12 hours.
Male and females are se e ated from each other.
Detainees under the a e of 18 are not held with adult detainees.
Detainees are provided with basic personalhygiene items such as water,
soap, toilet paper, cups for water, feminine hygiene items, diapers and
wi es.
In older facilities, officers are within visual or audible range to allow
detainees access to tpilet facilities on a re tllar basis.
All detainees are given a pat down search for weapons or contraband
beforebein laced in the room.
Officers closely ~upervise the detention hold rooms using direct
supervision (Irregular visual monitoring.).
•
Hold rooms are irregularly monitored every 15 minutes.
•
Unusual behaviororcomlaints are npted.
Whenth~lastdetainee bas been removed fr()m the hold room, It is given
a thorot 111 jns .el<tion,
. There is a writfenevacuation plan that includes a designated officer to
remove detainees from hold rooms in case of fire and/or building
evacuation.

1

o

o

o

o

The facility has nine Hold .'
Rooms forfemale detainees and
14 hOld ~oPms for male
detainees. All Hold Rooms
were equipped with toilets and
drinkin water.

D
D

D

o

D

D

D

o

D

D

D

Recorded observa.tions are
maintained, documenting at
each 15- minute observation.

The written evacuation plan
(including a designated officer
to remove detainees from hold
rooms incase of fire or
evacuation) was completed. prior
toconclusion'of review .

.An f!pprop~talF emergency se(~ic? ;iscalled lQl!11edjately upOn .a
determinati.on~th<lt<l medical emer cnc rna exist.

ThefJ,!~Jiji!~9J)q1li.;~ere foung:t~.ibe($].lft.cie!lt,fohan~l~:det<line~~. St~fi'llsSigne~!n;tq~~~ocessing Arell.arel~~llerl'ap.d·'

. ..'

ho~ledgeable? ap{!p~ovided e~ceJ!ep.t,sul1tervisiop..of detaineeslin HQld;Rooms:" puring ·int~escreening. stafi'conduct lthemselves
.~pro£essiont:tlly.Detllineeliare;selP"~hed.~ppr9priatelyand
classification, housing,'s.epar'ltion, .and

medical~~9ncems.Tbe hold rooms provide aCcess to

l~()i.J~~f~CIIA .....

'(:J-3,~4A Det~nt.\

. ..

J..RCEMEN[ SENSITIVE)

'fGSM":Re~: 0710910'1

Page 520f74

0
The seclliIiyofficer, or equivalent in IGSAs, maintalris inventoriesofitll
keys, (o.C!csand locking devices.
The security officer foIlpws a preventive maintenance· program and
mairitains all reventive nuiintenancedocumentation.
Facility policies and procedures address the issue of compromised keys
and locks.
The security officer, or equivalent in IGSAs, develops policy and
procedures to ensure safe combinations integrity.
Only dead bolt or dead lock functions are used in detainee accessible
areas.
Only authorized locks (as specified in the Detention Standard) are used in
detainee accessible areas.

the entranbe/exit doot locks to detain~e IIving.quartefs,or areas witlfan
occupant load ofSOor more people, confoml ttn
• Occupational Safety and Environmental Health Manual, Ch. 3;
• National Fire Protection Association Life Safety Code 101 ..

IZl

0

0

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to

T~e operationaJ.keYboaf~i~.~4Jficjep! ac9QlIIl11.9~te a,llih#fGiciHiy key
iillgs, incJudiqg keys illill~~,~ijd.is.located;in asec!ll'~ ~r.ea.

staff receive key control
trainingduririg new-hire
orientation and annual tra.inin .

o

In accordance wIth Contract
Order, GS-07F-056SN dated
December 18, 2008; all
unauthorized locks will be
replaced by July, 2009.
The fapiHtyl<eyhoar~is

181

o

~ufficientto'accomnibdate

aU

tequl~dk~y~.anh lopate<lin

o
procedUres fortheh~ndling()flCeYs.
• Issued lCeys arereturnddirnm,.ediatelyin the event an employee
inadvert~ntly c~J;ries a key ring home.
• Whenakeyotkey ring is lost, misplaced, or not accounted for,
the shift supervisor is irtunediate)y notifie4.
• Detainees are not permitted to handle keys assigned fo staff.

o

{8J DEFICIENT

ACCEPTABLE

OAT-RISK

o

o

o REPEAT FIN.DING

REMARKS:

Pursuit to the items addressed in the February, 2008 ADR, corrective action to replace the unauthorized locks is underway. Contract
Order, GS-07F-0565N dated December 18., 2008 entitled "Detenticm Dormitory "C" and Detention Dormitory "D", Replacement of
Security Door, Security Door Frames, Transoms, Security Door hardware, Security DoorlFrame Glass, Electronic Security Door Main
Control: has been awarded to Southern Folgers Detention Equipment Company.
As evidencedihtheSOW, thisproNct is to.include the inst",llationpfDetentionGradeLocks in C&D Dormitoriesin>compliance with
Life'Safety Code ~1 0 1. The project.'. is currently scheduled
for C91l1pletlon
by. July,.2009.
..
.
~.

.J. ~..

'.
piW

o
o

Offieers positively identifY eachdetaineehefDre eounting himlher as
res.ent
Written pr.ocedures c.over informal and emergency CDunts.
• The are followed durin infonnal counts andemer encies.
The eoritr.ol offieer (Dr other designatedpositiDn) maintains an .out . ·eount record.of all detainees tern raril leavif\ the faciJi .
This training is dDcumented in each .officer's training folder.

o
o

o
t8J ACCE.PTABLE

DDEF)CIENl'

o

AT..,RISK

o
o
o
o

o

the facility c.Dnductsa face to
hoto cOJ}ntdaii at 7:30 trio

Twenty training files were
reviewed and apprDpriate
dDcumentatiDn was included in
each,

o REPEAT

FINDING

REMARKS:

.ObservatiDnDfa. facility . <:t:>,unt was conducted and all counts werecaUed into Main ContrDI tD a shift supervisDr.' Rey;iewers .observed
all hDusing unit CDunts and .Dbserved~ppfopri<lte copnt prDcedures.

.ne;·l.. O<iu.a:rpr:d~1J~mtthtiS'7re .•..... for.k~
.. cj.frr~l)iWii11 reyisions,tliattake,~lacfi· b~tw~en.ieyi~ws.
TlteIGSA mairttairisacornple1:e set (e:entraf file) ofpost orders.

tbe'SDD0 and AFODensure

o

The central fi1eis.acgessible to all staff.,
The Ote Corttri\ctl IGSAequivalellnniiiates!allthorizes aU post-order

chall eS.

or

The DIG or ContractllGSA equivalent has signed and dated tnelast page
of eve section.
A review/updating/reissuingof post orders occurs regularly and at a
minimum, annuall .
Procedures keep post orders and logbooks secure from detainees at all
times.
Every armed-post officer qualifies with. the post weapon(s) before
.
ost du .

~.
AGCEPTABLE
...

D AT-RISK

o
o

o
o

, st orderstell1a~n cwreht:,
The Chief of Security maintains
the st orders.

o
o
o

o
o

D REPEAT FINDING

REMARKS:

The J>ost Or!iers contained general and specific instructions for all post assignmellts, An postorders were recently updated, and
reviews were conducted annually. All Post Orders have staIf signature sheets attached for verification Of statT review.

o
a sec1l,tity chyck of h

The front"entrance officer checks the ID of everyone entering or exiting
the facility.

recorded in a visitor

or electronically

~

L1

0

~

0

0

~

0

0

~

0

0

L1

o

o

"0

lu. accordal1c¢;Wlt~ PolicY
3.1.16, SecUHty lnspcctlons.

The front entrance records all
visitors entering and exiting with
the use of a log book. All staff
are electronically recorded in
and out of

The Control Policy and Post
Onlers restricts staff access into
control.

Ali tools.~iit~'f:iifgthe iinstf~tjon:2

are:iny,~11;6dedb~fores~{e0wi

·.~~~. ~{~or .t?~rparture{r~m the
f~.?;dIW, .Attmventoryform for
,.thisp¥fposKh~s be~n

· impi~mentel1sincethe I~s{
review..

o

The&MQ .entdlllce has a saIl
Writlenprocedures govern searclfes of detainee' housing units and
personal;ar¢ali.

Housil1area.searches occur atirr.e ular times.
Eve search of the sMu and other housin units is documented.
Storage and supply rooms, walls, light and plumbing fixtures, accesses,
and drains,.etc., undergo frequent, irregular searches. These searches are
documented,
Walls, fer)ces, and exits, including exterior windows, are inspected for
defects once each shift.
Daily procedures include:
• Perimeter alarm system tests;
• Physical checks of the perimeter fence; and
• Documentin the results.

~

o Ar-RI.~K

o

o

o
o

o
o

o

o

The fa,ciliW SecuriW Inspection
· PoJicy 3. 1:16 and post orders
provide procedures for
searching detainee housing
units.

0

0

REPEAT FINDING

REMARKS.:

PISPC has all guard services and detainee transportation services contracted to Asset Protective SecuriW Services, Contract #
HSCEDM"()8-D-00002 dated 2-282009.
PISPC lta~.regu~~tedand beena})})r~ved for ~fettce and gatesecuriW upgrade, Project # 145441 for a total cost 0£$1 ,65 million. The
:contracfi§2~et?~ )Danaged by fh~;Army C91JlJ)f~l!gineers .and has notx~rbee1Jawatded.

~~ciitetho4. of phys~taJ :in.~p~Qtt;pf aJ/'U!li;ts of the.ii~~t~m~j9nh~s b~.en est~blisht;!i tO~tJsure jnsti!tltio~alsecurjty is not

o
In exigent cjryurnstances, ·staff may·
. a detainee in the
(adITtirtistrative) before a'iwrittenorder~hs been approved.
' .
24 hours.
The
(or equivalent) regularly reviews
administrative detention.
•
A supervisory officer conducts a review within
hours of the
detainee's
in the SMU
A supervisory officer conducts another review after the detainee has
spent seven days in administrative segregation, aQ.d:
•
Every week thereafter for the first month; and
•
Every :30 days after the first month.
•
Does each review include an interview with the detainee?
• Is a
and
ustification?
The detainee given a copy of the decision and justification for each
review.

n

•

routine . notifies the
(or
staff ()f[Icet in 'charge6f 10SAs) ~ny time a detaIQ.ee's. stay.· in
~dministr~tiye detentionexc.ced.s30. days.
•
Upon noti(1cation tliatthe detainee's admiriistratives.egregation
has exceeded 60 days, the FD forwards written notice to HQ
Branch
DRQ.

o

o

o

o

o

o

o

o

o

o

In accordance; with Policy 3.4 ..

All detainees are provided.a
copy of all reviews cOllducted
and the opportunity to ~ppeal

'~

"

,~,"

,>'

,

WP~n~¢<lep~qW~exce~QsirJ~~~men:~e!1caB~cio/~ do t)asi\>
Iivin!fst~n:dard$Qeclihe7.·

..•

Do cf1~riafJr

..

.
. . ~...
living stal1dards exist?

Detainees· receive three nutritious
, from the general
population's m.enu of the day.
• Do detainees eat only with disposable utensils?
• Is food ever used as
Each detainee maintains a normal level of personal hygiene in the SMU.
• The detainees have the opportunity to shower and shave at
least three times. a ~eek.
The
•
•
•
•
•

provided:
Bafbering services;
Recreation privileges in accordance with the "Detainee
Recreation" standard;
N<,>n-legal readingmatefiiJI;

Religidusmater.i~l;

t8J.

D

D

D

D

D

D

D

D

o

D

D

ThesamecQrrespondehceprivileges as detiJinees ill the general
·popul(itjoh;.
..
• Teleph<me
to t4~t6ftpegen.eralpopuJation;.and
three times a

A
week.

l'h~~§~ljtt'SUI)er'{1S~)~. v~jti>e!1~h.de!ai!l,~edaily,
.+ ...

detainees .are
to
exchange clothing and bedding
three

.?Staffrecordwhet~e'

. . ,..... te;$QoW{!t~d;.e~ercisett,an8Jookarty
applicable medic~tjon duringi~v(tryshill.· . .
... .'
..,
. ~ S!ll.ft1og&recgrd ·alfpeninent infont!,atioil, e.g., a medical
<:Ql1~Htioq, sllifid~l/assaultivebel).avior, etc;
.' The' ):nedtcaiofficer/health care .prOfessionai signs each
individual's record during each Visit; and
• The housing officer .initials the rec,ord whe.n all detainee
servi<:es arc. cmn.leted or at the ehdoithe shift.
A new record is created for each week the detainee is in Administrative
Segregation.
•
The weekly records arc retained in the SMU until the
detainee's return to the eneral 0 ulation.
[8J ACCEPTABLE

DDEFICIENT

,
.';[8]

[8]

OAT-RISK

o

o

o

o REPEAT FINDING

REMARKS:

The SMU staff is very knowledgeable of their duties and maintains excellent documentation of detainee's daily activities. Management
and supervisory staff conduct rounds

1

~rnID)~/~D!illATQ2E ~

Ac()mpl~t~d Disciplinary Segregation Order accompanies the deta~inee
into the SMU; ~

fJ'ne det~ipee{eceives a co!')' oftbp order wit~in 24 hOlirs·of.
laceme1)t in disci lina Se re ation.
Standard proceaures include reviewing the Cases ofindividual detainees •
housed in disciplinary detention at set intervals.
• After e3()hformal review, the detainee receives a written copy of
the decisiQnand su ortin reasons.
fJ'he conditions of confinement in the SMU are proportional to the
amount of controlnecessa to roteet detainees and staff.
Detainees in disciplinary segregation have fewer privileges than those
housed in administrative se re ation.
Living conditions in disciplinary SMUs remain the same regardless of
behavior.
•

•
•

in

Every detainee disciplinary segregation receives the same humane
treatmeq:t re ardlessOfJ}ffense.
The quarters uSedfoI' segregatIon are:
• Well..ventilated,
• Adeq!1ately·iighted.
• Apli~Priately heated.
•
Maintained in a sanitary c.ondition.

All cells are equipped with beds that are securely fastened to the floor or

o

0

o

o

o

o

o

o

o
o

o

o

o

o

o

fJ'he SMU unit .. is ventilated,
ad~quatelyllghted, and very
clean.
All beds were secured to the
wall.

wall Qfthecell...

~

Thenum~er

~~~~~~~~~~~----~~~~~-r----~~----~----~~~----------~~--~

hurrth~r . thr ~

~

0

o

I8l.~:

0

o

, <I"'" :\ , "::

,;"':1:'~

0

Detain~~s: 'hou~~dill'di!l!iplIj{atY

il~ge:s;
".
"eg~t reildingmaterial;c>
.ReHgiollsm:~terial~
.
.i1i~ ~aro~,~:dr-espol)dellce priviJegesas other detttjftees; and
·;P.~rso:tiat1e~tmaterial.
.
When :phdne a~¢es:sislirnitedby number ortype oie-alls, the following
.
areas ate exempt:
•
Callsat),out the detainee's imrriigration case or other legal
matters;
•
CallS to consular/embassy officials; and
•
Calls during family emergencies (as determined by the
OIC/Wardell).
A health care professional visits every detainee in disciplinary
segregation every week day.
• The shi~.sl.lpervisor visits each segregated detainee daily
,Weekends .and holida s.
SMO detainees are allowed visitors, in accordance with the "Visitation"
stalldard.
.,
SMU detainees receive legal visits. as provided in the "Visitation"
standard.
•
Legal service providers are notified \of security concerns
arisil}J)e()re a visit.
Visits fi:QfucI~tgy areiillow~cI.
, 'T\l¢ (:lergy member is given the ()pti()n ofvisiting/not visiting
t1l~segtegated deiainee.
.. ' .
• . VidlehtlUhc06perative detainees are denied access to religious
seni:f.~swhe,l1.safe and securi would otherwise be affected. , '
SMl,J deiain~es;h~ye law library access.
• . V4ql~ptlJ#l~()()pehltly~detainees tetaiu<l,ccess tOJbe lawlibrary .
.
,ajudi~<l.te~a§ecuritythi-e.~t i~.~riting~ . . .. . ..
.'Ot~ri~Lbt:()"UgfiHoiflilividu'als·in1!t~sMu()~~,Fase::by•
.'~~~;:.<l.'si~,"" .~.•"" ".".
.:3 ..::
' .,
..
"~s.taff.aoctim~nts;eY~~fitlc.idetlt~<if.4.~!!ieod;mc~~ss
to
the
J<l,W
<:,,', ,:"
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,:', , ":
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f"::'~

-,ic'/'

,

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..

,',~

''''''4''

:

"'P

'

"'7T~'~>"

o

o

o

o

o

o

o

o

o

o

o

o

segregat:ion ,~eu¢ive batbering~ .',
recre.at\on,reitding:m,aterilll,
religipus materials~
correspoq:?e~cepri'vil¢ges, and
legal.materl~J acc,ess,

•
•

. ..... . .... ..omd~l ~ign .iI1d1vic1ualrecord~ ~ftereach v1~it.
The~h!?l1sin£officerlhitials the recOrd whertall detainee
setvicesare coinpletedor ai the end ofthesnift
A!iewrecQidis treated weekly for·each detaipeein theSMU.
Tlle'sMu retains these records until the det~inee leaves the

[J

sMu.

ACCEPTABLE

DEFICIENT

D REPEAT FINDING

The SMU stafns very knowledgeable .of their duties and maintains excellent documentation .of detainee~s daily activities. Management
and supervisory staff conduct r.ounds throughout the unit at least weekly.

T'oolinyentories arerequifeQ fot: the;
• Maintenande Department;
• M~dial Department; ,
• Food sehiitieDepartment;
• EleCtronics Shop;
• Recreation Department; and
• Anno.
The facility has a policy for the regular inventory of all tools.
• The policy sets minimum time lines for physical inventory and
all necessary documentation.
• ICE facilitiesuse AMIS bar code labels when re uired.
the facility has a tool classification ,system. Tools are classified
according to:
• Restricted (dangerous/hazardous); and
• Non~Restricted non:-hazardous.
Department heads are responsible for implementing tool-control,
rocedures.
the(acitity;ha~polic'iesaiidprocedures in place to ensure thatall tools
are marked andcreadUyidentifiable.
;

<'

,,'

"')'(;"1/

<

o

o

o

o

o

o

o
o

o

o

o

o

Th¢,fac~Hi~has an approve4itQQLstoragesystem.

"

, Ea':;h

'aeta

The.

Th.

all

The systerrtensures that
stored tools ar~ accountable; ,
Commoll1y used tools (tools that can be mounted) are '
stored iii such a wa that missin tooUs readit notice.
f~ilityha:s llrocedures for the.,issuance of tools to staff and
'•
•

'

.,:-,-...,....--:-;--~~..;;,

~j to adQresSthe jSSlle.of lost tools.

o

The facility uses a Class A for
restt;icted and Class B for
unrestricted tools.

Tools thrOJlghout the facility
were appropriately marked and
.,secured.
.

z!t<>

L','

:~~", ,;::_',

_,

>"

"~~~' '_~ {

-

:;_~:~

"I'

"~:'

"~,

~ritte)y;potic,yandpro¢edures. arei~.effectt~tgo:vem ,tffeiOlltr~ land
'a~afeai1sl:securem~tmerand ateohl~}.i~edfdtt1i~~t
.
'..

b6,b1c

Febru

"!~~,

"

,,«~::~:~;,>, ~;:;::<:t~,~:,~~j: . ~~:',,:,,:;.

use ofto9}s,; . GuIinaTy .~.~·lIle~i~al equipnwnt are:cclhtt"aHeain

..... '.

. ..

...

."

'trru1spoft!ngofftcersco
...,.P lca .hrlocal, state,~ ~fia federal
motor v~hiclelaws' and~.eglJlatiqfis~Recordssupport· this.tlnding 'of
compliance.
...,

o

o

:}\.review of 15 ~~n:~ltorting
officersrecords,ver.~fied gate,
;)ocal,
andfuotor yehiclelaw
.
.
com Hance:

EverytransportiI1g offtce{recitUrerlto drive a commercial size bus has a
valid Commercial Driver's License (CDL) issued by the state of
··en:J Jo t)lept, ,
. Su elrvisors maintain records for. each vehicle 0 erator.
Officers use a checklist during every vehicle inspection.
Vehicle inspection is addressed
• Officers report deficiencies affecting operability; and
in Vehicle Operation policy
• Deficiencies are corrected before the vehicle goes back into
3.1.23, Form 873.
service.
Transporting officers:
• Limit driving time to 10 hours in any 15 hour period;
• DriVel only after eighU:onsecutive off~duty hours;
• Do not receive transportation assignments after having been on
duty, in any capacity, for 15 hours;
• Drivea50-hQur maxitr),lJm in a given work week; a 70-hour
maximtim'durmgejght.consecutive days;
• ]jurjngetnergency~op(jitXC!ns (in·c'tuding 1,)adwea~her), officers
may· drive.as Jop.gas:tiecessary and .safe to reach a safe
~a.:.:e~cee:ctin;tf;~~,~r . :;gi:..,;)I=Fim:;;;:;lj:;;;:;lt.~_·.,.......--:...,,--'~,.......~~--+-----:........--:.~........-'---...........;....--------:...,...,..-:::':-'----:.'4
Two officer~~ithv~H~;Gfi'Ls'r .... ·~tiJnariYbus tninsportlng detaInees;
• When buses travel in tandem with detainees, there are two
qualified officers pet ~~hicle.

o
o
o

o

o

o

o
o

o

•

~::';",
;";;'1,;1",-,,/

y

contacts the rlAt"ih ...."
Officers ensure that no
•
One officer remains in the vehicle at all times when detainees
are
Meals are provided during long distance transfers.
•
The meals meet the minimum dietary standards, as identified by
dieticians
The vehicie crew inspects all
Service pickups before accepting
delivery (food wrapping, portions, quality, quantity, thermos-transport
containers, etc.).
• Before accepting the meais,the vehicle crew raises and resolves
questions, concerns, or discrepancies with the Food Service
repres.erttative;
•
Basins, latrines,and drinking"'water containers/dispensers are
..
ona fixed

o

o

o

o

o

o

o

o

o

o o

at)'DrolOri.ate use ofrestrairits.
of detainee
movement cobfj.rtn(!d

the f61lowingcofiiingencies are fnclpgedin the writtefrprocedures fOf
, vehicle crews:
- Attack
- E~cape
-Hostage-taking
• Detainee sickness
• Detainee death
• Vehicle fIre
- Riot
• Traffic accident
- Mechanical problems
- Natural disasters
• Severe weather
• Passell er list includes women or minors

181 ACCEPTABLE

D.DEF1CIENT

o

o

o REPEAT FINDING

REMARKS;

Atldetaineetransp.Qrtation duties are contracted to Asset Protective Security Services; Contract # HSCEDM-08'-D-00002 dated 2-282009. Weapon and.CDL certiijcation for aU TraIl~port Officers are compliant. Transport staff is very knowledgeable of allfransport
requirements. Policy~~d.proceau:res are in effectfor detainee transfers to and from this facility. Detainees are transported in a safe
and humane manner arid are in compliance with local, state, and federal regulations. Transportation is conducted under the supervision
of trained and experienced staff.

•

Ranking detention official, health professional, and others
confer before evetalciIlated use offorce.
When a detainee must be forcibly moved andlor restrained, and there is
time for a calculated use offorce, staff uses the Use-of-Force Team
Techniqll-e:
• ~Under staff,gu ervision.
Staffmembers are trained in the perforfuance of the Use.:of-Force Team
Techni ue.
All use':of-force incidents are documented and reviewed.

~

D

D

~

D

D

~

D

D

D

o

A review often Uses of Force
files indicated appropriate
review rocesses are in lace.

Staff:

•
•
•

•

s~of;Eorce.policy~p~e#9,:::1

·.·:if~s.es~pprov~~~Wce.9~s

rMseof'!four~p(jilit;res~in.ts.

A
In immediate:':use-of46:fbesltilations, staff; contacts medical staffonce the
detain,¢e is unden::on.ttol.·
.
Wheriihe ore a1rthorizes use of non-Iethil weapons: .
• Medi.cal staff i~ conslHted b.efore staff use pepper
spray/non-lethal weapons.
• Medicalstaffreviews the detainee's medical file before use
of a non-lethal wea on is authorized.
Special precautions are taken when restraining pregnant detainees.
• Medical ersonnel are consulted
Protective gear is worn when restraining detainees with open cuts or
wounds.
Shiff documents every use of force and/or non-routine application of
restraints.
It is standard practice to review any use of force and the non-routine
a lication of re.$traints.
All officers receivetrainiog in self.:.defense, confi'ontation-"avoidance
techniques and the use of force to control detainees.
• Specialized training is given and Officers are certified in all
.deyiqes thep~e.
In spes, is the ~Use ofFo~~e;fqrtn is
In other facilities (IGSAs /
,.Fs ;isthis fiirmoritse UiyaJenfused?

D

used?

[8J ACCEPTABLE

o DEFICIENT

D

D

D

D

D

D

D

D

D

D

D

D

o

OAT-RISK

REPEAT FINDING

REM,\,RKS;

l?:f~~'~.Pfq~ide~ sf~~f ~itfiprQ:p~tJr~Jnl~g 'W1d gui~W1Fe ·on the.pem#~~i;til~}!~~offorce toens1.ll'e that force isusep onJy within tile

.

'~iSi~'ip~s pf!fie NDS,' The .ps~of'(6t'~~~ecurity e9uipment ~nd (~~tmin!~~\li~w:ent~e inl~ndedo.nl~ ~ :~controlIl}easureandused
:oIj1y.:w:ben ne(;essary.
""

ii".,

.

efentioliitii{f n~potjati()n~i~ff~y'OlldiIfWs~h¢duleaweekl)' visiW'with
detaine.es held ili"the IGSA.
.
.
Visiting starr observea,ppnote. clIft;,ellt climate~d conditions of·
confinement at each IGSA.

o

While this facility isn()t~
!GSAfacility,clinlat,e ~d
conditions are rIlpnitored daily
by Contract and ICE Detention
staff Observations are
documented on daily housing
unit l(;Jgs and security inspection

o

10 s.
ICE information request Forms are available at the IGSA for use by ICE
detainees.

IZI

The IGSA treats detainee correspondence to ICE staff as Special
Corres ondence.
rCE staff res onds to .a detaineere tiest from an !GSA within 72 hours.
ICE detainees are notified in writing upon admission to the facility of
their right to correspond with ICE staffregardfug their case or conditions
of Yonfinement.

[gJ ACCEPTABLE

DDEFICIENT

D AT-RISK

o
o
o
o

o

While this facility is not an
IGSA facility, ICE Request
Forms are made available.

o
o
o
D REJ:'EAT FINDING

Rt;~ARKS:

All postings to include. OIG Hotline, Sexual Haras~ment/Assaurt Prevention ll11d R~porting, Pro-Bono Legal Telephone Numbers and
Consulate Office numbers are available in an housfug units. Deportation Officers make at least weekly rounds to every housing unit.
Visits are recorded in a Log Book and responded ordinarily within 72 hours. The OIG telephone number is now programmed into the
Tel~pliohe System.

1:J6,b1c

lBJ

0

0

lBJ

0

0

lBJ

0

0

lBJ

0

0

lBJ

0

0

lBJ

0

0

o

o

Notification is made by the
Officer

policy

•

•
•

Ti/Tle~

and transfer plat)S are never discussed ""ith the detainee
prior t.o transfer;
The detainee is not notified of the transfer until immediately
prior to departing the fac i1ity; and
The detainee is notpennitted to make any phone calls or have
with
otification
from a

•
•
•

.
IhunJgra~iot1)H~lllth ServiCe ror rGSA) (DIHS)
Medical
ordesrgnee app~oves the transfer;
Medical transfers are coontinated through the local ICE office;
and
A mew(ia,l, ti;ansfer
sUmWary
.~.
comPleted
and,a,Cc:9lllpallies
the
"
, '
,
, J;
"''''' "
, "
'"
,~

~,

Provided upon removal.

.~.•..

c~ ACC~PTABLE

.0

n~F:{CI1iNT

0.

OAT-RISK

REMARKS:
Five A-Files were reviewed which evidenced that when a G-28 is filed; the attorney of record is notiti'ed ofthe detainee's transfer no
earlier than the actual day of movement. Post Order Custody Reviews (POCR) for 90 and 180 days were reviewed with no
discrepancies noted. There are currently 44 detainees on the 90-180 day POCR and 14 detainees on the 180 day and over POCR.
Those referenced on the 180 day POCR have been referred to ICE Headquarters.