INS Detention Standards Compliance Audit - El Centro Detention Facility, El Centro, CA, 2005
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650 Town Center Drive, 20th Floor Costa Mesa, California 92626-1925 Tel: (714) 540-1235 Fax: (714) 755-8290 www.lw.com FIRM / AFFILIATE OFFICES MEMORANDUM Boston New York Brussels Northern Virginia Chicago Orange County Frankfurt Paris Hamburg San Diego Hong Kong San Francisco London Shanghai Los Angeles Silicon Valley Milan Singapore Moscow Tokyo New Jersey Washington, D.C. August 4, 2005 To: From: File no: Copies to: Subject: John P. Torres, Acting Director, Office of Detention and Removal Immigration and Customs Enforcement American Bar Association Delegation to El Centro Detention Facility 1 502130-0022 b6 ABA Commission on Immigration Report on Delegation Tour of the El Centro Detention Facility, El Centro, California This Report summarizes and evaluates information gathered at the El Centro Detention Facility (“ECDF” or “the facility”) in El Centro, California during the delegation’s July 1, 2005 observational visit to the facility. During the visit, the delegation interviewed three detainees, and conducted discussions with personnel from the facility and Immigration and Customs Enforcement (“ICE”). I. ICE DETENTION STANDARDS In November 2000, the Immigration and Naturalization Service (INS) promulgated the “INS Detention Standards” (“the Standards”) 2 to ensure the “safe, secure and humane treatment” of immigration detainees. The thirty-eight standards contained in the Detention Operations Manual cover a broad spectrum of issues ranging from visitation policies to grievance procedures and food service. These standards apply to ICE-operated detention centers and other facilities that house immigration detainees pursuant to a contract or intergovernmental service agreement (“IGSA”). The Standards went into effect at ICE-operated detention facilities on January 1, 2001. ICE intended to phase in the Standards at all of its contract and IGSA facilities by December 31, 2002. The Standards constitute a “floor” rather 1 b6 The El Centro Detention Facility Delegation included , a Partner at Latham & Watkins LLP, b6 b6 , an Associate at Latham & Watkins LLP, and three Summer Associates at Latham & Watkins b6 b6 LLP, , and b6 2 Effective March 1, 2003, the INS ceased to exist as an agency of the Department of Justice. The INS’ immigration enforcement functions have been transferred to Immigration and Customs Enforcement (“ICE”), a division of the newly-created Department of Homeland Security (“DHS”). Therefore, the INS Detention Standards will be referred to as the ICE Detention Standards or ICE Standards throughout this report. OC\764979.2 02-19-2009 than a “ceiling” for the treatment of immigration detainees. In other words, they are designed to establish the minimum requirements to which ICE must adhere in its facilities. II. INTRODUCTION A. The Delegation’s July 1, 2005 Visit 1. The Facility Tour On Friday, July 1, 2005, members of our delegation met with several members of ECDF’s staff and representatives from the ICE office in El Centro, California to tour the facility and interview detainees. Our tour began with an overview of the facility and its role in the b6, b7C system of detention centers for immigrant detainees. Officer-In-Charge described the inmates held at the facility and explained in detail a typical inmate’s legal b6, b7C experience at the facility. Assistant Officer-In-Charge was our main contact person during the visit and oversaw our return from the facility tour, as well as answered b6, b7C questions by the delegation. Our tour of the facility was led by Mr. and assisted b6, b7C by Mr. , both from the security staff. We also were accompanied on our tour by b6 Mr. , Counsel for the facility. During our tour we met with Health Services b6 Administrator Captain who led the medical facilities segment of our tour. Our tour also included visiting the meal area, the detainee processing area, recreational facilities, the law library, one of the several detainee housing areas, and the Special Management Unit (“SMU”). Throughout the tour, our guides answered all of our questions, and were very knowledgeable about the facility and the Standards. They also made themselves available to meet with us at the conclusion of the tour to answer any questions. The delegation greatly appreciates the cooperation of these helpful individuals. 2. Interview With Detainees At the conclusion of the tour, the delegation had the opportunity to meet with three detainees to ask them questions about their experiences at the facility. The detainees were Mr. b6, b7C who had been a detainee for two weeks, Mr. b6, b7C who had been a detainee for many months and a third gentleman who did not wish to disclose his name who had been in the facility for only a few weeks. The detainees were personally selected by the security staff at the conclusion of the tour. The delegation met with all three detainees together in a conference room in the presence of two security personnel. The delegation requested to meet with the detainees in a confidential setting. The facility declined the request, citing security concerns, and required two security personnel to attend the detainee interviews. During the interviews, the security personnel were able to hear the questions and answers, and would occasionally interject answers to some of the questions posed to the detainees. The delegation also experienced some language barriers communicating with the detainees, as two of them spoke limited English. 3 Inmate Number 4 Inmate Number b6, b7C b6, b7C 2 OC\764979.2 02-19-2009 B. The Delegation’s Report The following Report is based on the delegation’s discussions with the identified ECDF and ICE employees during the tour, the delegation’s observations during the tour, as well as the interview with the three immigration detainees at the conclusion of the visit. In many instances, the detainees’ reports were compatible with statements made by facility personnel and/or our observations. In such cases, the delegation was able to more accurately determine whether ECDF policy and procedures successfully implemented the Standards. However, in certain instances, the detainees’ reports conflicted with statements made by facility personnel. Where we were unable to verify the conflicting reports, the delegation was unable to conclusively confirm compliance with the Standards. C. General Information About the El Centro Detention Facility The El Centro Detention Facility is a federally operated Service Processing Center (SPC). The facility houses only federal immigration detainees. According to the ECDF personnel, the facility has the capacity for around 550 individuals, with a population that fluctuates between 500-540 detainees. 5 ECDF houses Level 1 and Level 2 male detainees exclusively. 6 Level 3 and 4 detainees and female detainees that arrive at the facility are quickly processed and transferred to a facility equipped to handle those individuals. Further, the facility personnel indicated the facility housed immigration detainees from many different countries, but the majority were from Latin America. Most detainees were from countries other than Mexico. 7 III. IMPLEMENTATION OF LEGAL ACCESS PROVISIONS OF ICE DETENTION STANDARDS A. Legal Access/Visitation 1. Visitation by Attorneys Applicable Standards. The Standards suggest that facilities permit legal visits seven days a week for at least eight hours a day during the week and four hours a day on weekends and holidays. 8 Visits that extend through a scheduled meal should not be interrupted 5 Notes of delegation member 6 Level 1 detainees were categorized as those that have no criminal records besides an immigration violation. Level 2 detainees were categorized as those transferred from the county jail having committed non-violent crimes and misdemeanors. 7 Notes of delegation member 8 Detention Operations Manual, Detainee Services, Standard 17, Section III.I.2. b6 b6 from conversation with Mr. from conversation with Mr. b6, b7C b6, b7C 3 OC\764979.2 02-19-2009 and a meal should be provided for the detainee following the visit.9 The rules and hours for these visits should be properly communicated to detainees. 10 Legal visits from legal assistants should be allowed with the proper authorization. 11 Interpreters should be allowed to accompany legal representatives. 12 The Standards require that attorneys and legal assistants present some form of legal identification. 13 Bar membership cards are preferable, but if unavailable, some other form of legal identification should be allowed. 14 Legal representatives should be able to call a facility to confirm that a detainee remains housed at that facility. 15 Private rooms should be available for meetings between legal representatives and detainees.16 ECDF has implemented this section of the Standards. At ECDF, attorney visitation is unlimited. 17 Attorney visits are permitted to continue through meal times. 18 If a detainee misses a meal because of a legal visit, the facility provides a meal after the visit. 19 The visitation schedule is communicated to detainees in the detainee handbook. 20 Whether the handbook communicates all of the visitation rules cannot be confirmed because the delegation was only permitted to review the handbooks for a limited period of time. 21 If a non-attorney, legal assistant, or law student requests an attorney visit, it may be allowed, but requires special approval. 22 ECDF permits interpreters to accompany legal representatives. 23 Bar membership cards typically are requested from visiting attorneys. If an attorney arrives without a bar card, ECDF permits the attorney to have the necessary documents faxed to the facility. 24 Attorneys are permitted to call ahead to confirm the location of their detainee. 25 Five or six private rooms 9 Detention Operations Manual, Detainee Services, Standard 17, Section III.I.2. 10 Detention Operations Manual, Detainee Services, Standard 17, Section III.I.2. 11 Detention Operations Manual, Detainee Services, Standard 17, Section III.I.3.b. 12 Detention Operations Manual, Detainee Services, Standard 17, Section III.I.2.c. 13 Detention Operations Manual, Detainee Services, Standard 17, Section III.I.4. 14 Detention Operations Manual, Detainee Services, Standard 17, Section III.I.4. 15 Detention Operations Manual, Detainee Services, Standard 17, Section III.I.6. 16 Detention Operations Manual, Detainee Services, Standard 17, Section III.I.9. 17 El Centro Inmate Handbook as noted by delegation member 18 Notes of delegation member b6 from conversation with Mr. b6 b6, b7C 19 Notes of delegation member 20 El Centro Inmate Handbook as noted by delegation member 21 El Centro Inmate Handbook as noted by delegation member 22 Notes of delegation member 23 Notes of delegation member from conversation with Mr. b6 from conversation with Mr. from conversation with Mr. b6 24 Notes of delegation member from conversation with Mr. 25 Notes of delegation member from conversation with Mr. b6, b7C 4 OC\764979.2 02-19-2009 are available for detainee interviews. 26 All visits are non-contact. 27 Searches are not required after these non-contact visits. 28 2. Visitation by Family and Friends Applicable Standards. The Standards suggest that facilities establish written visitation procedures and make visitations schedules and procedures available to the public. 29 Facilities should also make an effort to accommodate the scheduling needs of visitors for whom the schedule poses a hardship. 30 Facilities are encouraged to schedule visiting hours for both weekend days. 31 If facilities have no provision for visits from minors, visits from a detainee’s children and grandchildren should be arranged within the first 30 days of detention. 32 ECDF has implemented this section of the Standards. The family and friends visitation hours for ECDF are 7 p.m.-9:30 p.m. on the weekdays and 9 a.m.-11 a.m., 1 p.m.-3 p.m., and 7 p.m.-9:30 p.m. on weekends and holidays. 33 The detainee handbook states this schedule. 34 Whether or not the handbook sets out additional procedures cannot be confirmed because the delegation was only permitted to review the handbooks for a limited period of time. 35 The visitation hours are designed to accommodate the typical work schedule of detainee visitors. As recommended, both weekend days have visitation hours. Visitors who cannot visit during scheduled hours can arrange for different visitation times. 36 Minors are allowed to visit detainees. 37 All visits are non-contact. 38 26 Notes of delegation member 27 Notes of delegation member 28 Notes of delegation member 29 Detention Operations Manual, Detainee Services, Standard 17, Section III.A. 30 Detention Operations Manual, Detainee Services, Standard 17, Section III.H.1. 31 Detention Operations Manual, Detainee Services, Standard 17, Section III.H.1. 32 Detention Operations Manual, Detainee Services, Standard 17, Section III.H.2.d. 33 El Centro Inmate Handbook as noted by delegation member 34 El Centro Inmate Handbook as noted by delegation member 35 El Centro Inmate Handbook as noted by delegation member 36 Notes of delegation member 37 Notes of delegation member 38 Notes of delegation member from observation and a conversation with Mr. b6 b6, b7C . from conversation with Mr. b6, b7C from conversation with Mr. b6 from conversation with Mr. b6 from conversation with Mr. b6, b7C from conversation with Mr. 5 OC\764979.2 02-19-2009 B. Telephone Access 1. General Requirements Applicable Standards. The Standards suggest that facilities provide detainees with reasonable and equitable access to telephones during established facility waking hours. 39 In order to meet this requirement, facilities must provide at least one telephone for every 25 detainees. 40 Additionally, the facility should provide written notification of telephone access rules and should also “post these rules where detainees may easily see them.” 41 ECDF has implemented most of this section of the Standards. Generally, the phones were sufficient in number, well maintained, and easy enough to use that all detainees with whom we spoke were able to make calls without difficulty. The booking area at the El Centro facility contained at least one phone per holding area, including separate phones in the private interview rooms. 42 Upon being booked the detainees are given a standard inmate handbook (the “Handbook”) explaining the facility’s procedures. 43 Two of the three interviewed detainees confirmed that they had received a copy of the Handbook, and each understood the telephone policy. 44 There are approximately 100 telephones located throughout the facility, including phones located in the housing modules, well within the Standard of 1 phone for every 25 detainees. 45 The detainees may access the phones at any time when they are not locked down. One detainee explained that only on a rare occasion did he have to wait for a phone. 46 During our visit we observed a non-lockdown period in which none of the phones were being utilized. 47 The phone bank in the barracks toured by the delegation did not have instructions regarding phone usage posted near the phones although the Standards suggest instructions be posted. 39 Detention Operations Manual, Detainee Services, Standard 16, Sections I & III.A. 40 Detention Operations Manual, Detainee Services, Standard 16, Section III.C. 41 Detention Operations Manual, Detainee Services, Standard 16, Section III.B. 42 Notes of delegation member 43 Although the delegation asked for a copy of the Handbook, the facility would not allow anyone to remove a copy from the premises. 44 b6 b6 All three detainee interviews were conducted by Mr. b6 Ms. b6 Ms. , and Mr. . The detainee who indicated that he had not received a handbook spoke little English. We could not determine if he actually had not received a handbook, or if he received a handbook which he could not read. Handbooks are only available in Spanish or English, and this detainee did not speak either language. 45 b6 Notes of delegation member When asked how many phones were in the facility, Officer b6, b7C did not know the number, but explained that there were at least 100 phones. 46 Interview with detainee Mr. b6, b7C conducted by 47 Notes of delegation member b6 nd b6 . b6 b6 6 OC\764979.2 02-19-2009 2. Direct vs. Collect Calls Applicable Standards. The Standards allow facilities to generally restrict calls to collect calls; however, the facility must permit detainees to make direct calls to the local immigration court and the Board of Immigration Appeals, federal and local courts, consular officials, legal service providers, government offices, and to family members in case of emergency. 49 The facility shall not require indigent detainees to pay for these types of calls if local, nor for non-local calls if there is a compelling need. 50 In addition, the facility should allow all detainees to make calls to the ICE list of free legal service providers and consulates at no charge to the detainee or the receiving party. 51 48 ECDF has fully implemented this section of the Standards. The detainees are allowed to buy phone cards from private service providers. 52 Their calls are not limited to a b6, b7C particular time period. Although Mr. did not know the phone card rates, 53 a detainee explained that they were $0.17 per minute to call within the U.S. and $0.95 per minute to call internationally. 54 Detainees are able to make direct calls to legal service providers, courts, or consular officials free of charge, through the phone’s preprogrammed system. A private service provider provides phone service to the facility. Detainees can purchase phone cards at the facility to make international or local calls. Collect calls can also be made from the phones. In addition, there is a direct line which provides access to immigration courts, consulates, pro bono providers, and other immigration service providers free of charge. Applicable Standards. The Standards also provide that the facility shall not restrict the number of calls a detainee places to his/her legal representatives, nor limit the duration of such calls by automatic cutoff, unless necessary for security purposes or to maintain orderly and fair access to telephones. 55 If time limits are necessary, they shall be no shorter than 20 minutes. 56 In addition, the Standards suggest that the facility ensure privacy for detainees’ telephone calls regarding legal matters. 57 ECDF has not fully implemented this portion of the Standards. The phones where detainees make outgoing calls are all located in the public dayrooms with no privacy 48 Detention Operations Manual, Detainee Services, Standard 16, Section III.E. 49 Detention Operations Manual, Detainee Services, Standard 16, Section III.E. 50 Detention Operations Manual, Detainee Services, Standard 16, Section III.E. 51 Detention Operations Manual, Detainee Services, Standard 16, Section III.E. 52 Notes of delegation member from conversation with Officer b6 b6, b7C 53 Notes of delegation member 54 Interview with detainee Mr. b6, b7C conducted by 55 Detention Operations Manual, Detainee Services, Standard 16, Section F. 56 Detention Operations Manual, Detainee Services, Standard 16, Section F. 57 Detention Operations Manual, Detainee Services, Standard 16, Section J. from conversation with Officer . b6 7 OC\764979.2 02-19-2009 safeguards whatsoever. At the very least, the phone conversations can be overheard by other b6, b7C detainees and inmates in the barracks, as well as officers. Mr. explained that, if necessary, detainees can request to place calls from facility staff offices, but the detainees would not be left alone in the offices for security purposes. 3. Incoming Calls and Messages Applicable Standards. The Standards suggest that facilities take and deliver messages from attorneys and emergency incoming telephone calls to detainees as promptly as possible. 58 If the facility receives an emergency telephone call for a detainee, the Standards suggest that the facility obtain the caller’s name and number and permit the detainee to return the emergency call as soon as possible. 59 ECDF has not fully implemented this portion of the Standards. Incoming phone messages are accepted at the facility, however there is no system in place for a detainee to receive an emergency phone call. A message can be left on the voicemail system, messages are checked once a day, and then delivered to detainees that day or the next day. There is no apparent way for a detainee to receive a real-time emergency message. 60 4. Telephone Privileges in Special Management Unit Applicable Standards. The Standards provide that detainees in the Special Management Unit (“SMU”) for disciplinary reasons shall be permitted to make direct and/or free calls, except under compelling security conditions. 61 Detainees at the facility placed in the SMU for administrative reasons should have access to telephones. 62 It is unclear whether ECDF has fully implemented this portion of the Standards. The detainees placed in the SMU for administrative reasons have access to telephones according to the Standards. 63 The delegation did not determine whether detainees in the SMU for disciplinary reasons have access to the telephones according to the Standards. 64 58 Detention Operations Manual, Detainee Services, Standard 16, Section III.I. 59 Detention Operations Manual, Detainee Services, Standard 16, Section III.I. 60 Notes of delegation member 61 Detention Operations Manual, Detainee Services, Standard 16, Section III.G. 62 Detention Operations Manual, Security and Control, Standard 12, Section III.D.18. 63 Notes of delegation member 64 b6 on conversations with Mr. b6 Notes of delegation member b6, b7C on conversations with Mr. 8 OC\764979.2 02-19-2009 C. Access to Legal Materials Applicable Standards. All facilities holding detainees “shall permit detainees access to a law library, and provide legal materials, facilities, equipment and document copying privileges, and the opportunity to prepare legal documents.” 65 The ECDF appears to have substantially implemented many sections of the Standards. It was unclear during the visit whether all sections of the Standards regarding access to legal materials were implemented. 1. Library Conditions Applicable Standards. The Standards require that a facility provide a law library with space to facilitate detainees’ legal research and writing. 66 Furthermore, the law library must be large enough to provide access for the detainees who request to use it, with a “sufficient number of tables and chairs in a well-lit room, reasonably isolated from noisy areas.” 67 ECDF has implemented this section of the Standards. ECDF has a centrally located law library that is well lit, has ample space, and is generally well maintained. 68 Specifically, the law library has 3 computers, several desks and chairs in addition to those housing the computers. 69 Additionally, the library is located in a building separate from the housing units that is free of distractions and noise. 70 2. Access to the Library and Assistance from other Detainees Applicable Standards. The Standards suggest that each facility shall have a flexible schedule for law library use that permits all detainees to use the law library on a regular basis. 71 Each detainee should be permitted to use the law library for a minimum of five hours per week. 72 Additionally, the Standards suggest that, except when a security risk is created, detainees should be allowed to assist other detainees in researching and preparing legal documents. 73 ECDF appears to have implemented this section of the Standards. ECDF generally permits all detainees to use the law library. The staff indicated that there is a schedule 65 Detention Operations Manual, Detainee Services, Standard 1, Section I. 66 Detention Operations Manual, Detainee Services, Standard 1, Section III.A. 67 Detention Operations Manual, Detainee Services, Standard 1, Section III.A. 68 Notes of delegation member 69 Notes of delegation member 70 Notes of delegation member 71 Detention Operations Manual, Detainee Services, Standard 1, Section III.G. 72 Detention Operations Manual, Detainee Services, Standard 1, Section III.G. 73 Detention Operations Manual, Detainee Services, Standard 1, Section III.K. b6 9 OC\764979.2 02-19-2009 for detainees to use the library, but indicated there was no restrictions on how many times a detainee could come to the library in a week. 74 The library was not available during mealtime and count time. 75 The staff also noted many detainees “come every day.” The staff did not indicate detainees were prohibited from helping other detainees with legal research. 76 3. Assistance to Illiterate and Non-English Speaking Detainees Applicable Standards. The Standards suggest non-English speaking detainees and illiterate detainees without representation who want to pursue a legal claim and indicate difficulty understanding legal materials, should be provided with “more than access to a set of English-language law books.” 77 The facility should “establish procedures to meet this obligation,” such as contacting pro bono legal assistance organizations and helping the detainee use the law library and draft legal documents. 78 It is unclear whether ECDF has implemented this section of the Standards. The delegation noted that there were little or no legal materials for those detainees who do not speak English, as all legal material appeared to be in English only. 79 While the delegation was unable to determine whether any detainees had “indicated difficulty with legal materials,” the delegation did not see signs or other writings informing the detainees of the facility’s procedures enacted to “provid[e] more than access to a set of English-language law books.” 80 4. Computer Access, Equipment and Photocopies Applicable Standards. The Standards suggest that facility law libraries provide an adequate number of typewriters and/or computers, writing implements, paper, and office supplies to enable detainees to prepare documents for legal proceedings. 81 Additionally, each facility shall ensure that detainees can obtain photocopies of legal materials, when such copies are reasonable and necessary for legal proceedings involving the detainee. 82 ECDF appears to have implemented this section of the Standards. ECDF has three computers available in the law library equipped with Lexis for legal research, Microsoft Word, and printing capabilities, and also provides detainees access to typewriters. 83 The 74 Notes of delegation member 75 Notes of delegation member 76 Notes of delegation member 77 Detention Operations Manual, Detainee Services, Standard 1, Section III.L. 78 Detention Operations Manual, Detainee Services, Standard 1, Section III.L. 79 Notes of delegation member 80 Notes of delegation member 81 Detention Operations Manual, Detainee Services, Standard 1, Section III.B. 82 Detention Operations Manual, Detainee Services, Standard 1, Section III.J. 83 Notes of delegation member on conversation with Mr. b6 on conversation with Mr. b6, b7C on conversation with Mr. b6 b6 on conversation with Mr. b6, b7C 10 OC\764979.2 02-19-2009 delegation observed that the computers were functioning, but were not able to physically verify printing and Lexis access. 84 A photocopy machine was available for a nominal fee, and was operated by a library attendant. The delegation also noted a large supply of mailing materials that were available to the detainees for legal purposes. 85 In the interview with one of the detainees, he indicated having sufficient access to legal materials and photocopies should he wish to draft legal documents or conduct legal research, and that he has utilized those resources. 86 5. Materials Identified in the Detention Standards Applicable Standards. The Standards suggest that law libraries should contain the materials listed in Attachment A to the section on Access to Legal Materials. 87 These materials should be updated regularly, and maintained in good condition. 88 ECDF appears to have fully implemented this section of the Standards. The facility has a substantial amount of legal material stored in a secure room adjacent to the main library area. While the detainees were allowed unlimited access to a variety of novels in the main library area, the legal research books were controlled by a librarian. 89 The delegation was unable to speak with the librarian directly about policy, as he or she was not present during the library tour. The room was initially locked. 90 Later during the library visit, the delegation was allowed brief access to the secure room where the legal books were stored. During the brief visit to the room, the delegation noted there were several volumes of U.S. immigration law reporters and related research tools and dictionaries. All of the books appeared to be in good condition, however, the delegation was unable to confirm whether the library contained the entire list of legal reference materials indicated in the Standards. 91 D. Correspondence and Other Mail Applicable Standards. The Standards require that detainees be allowed to send and receive correspondence in a timely manner, subject to limitations required for safety, security, and orderly operation of the facility. 92 General correspondence shall normally be opened and inspected for contraband in the presence of the detainee, but may be opened and 84 Notes of delegation member 85 Notes of delegation member 86 Interview with detainee Mr. 87 Detention Operations Manual, Detainee Services, Standard 1, Section III.C. 88 Detention Operations Manual, Detainee Services, Standard 1, Section III.E. 89 Notes of delegation member 90 Notes of delegation member 91 Notes of delegation member 92 Detention Operations Manual, Detainee Services, Standard 3, Section I. b6 b6, b7C conducted by b6 b6 11 OC\764979.2 02-19-2009 even read outside the presence of the detainee if security reasons exist for doing so. 93 The Standards also require that facilities provide indigent detainees with free envelopes and stamps for mail related to a legal matter, including correspondence to a legal representative, potential representative, or any court. 94 Finally, the Standards suggest that facilities should notify detainees of specific information regarding correspondence policies. 95 ECDF appears to have fully implemented this section of the Standards. The facility provides all detainees with writing implements, paper, and envelopes for no charge. Each detainee is notified of the facility’s correspondence policy, which is written in the El Centro Inmate Handbook. During the tour, the facility’s correspondence policy was observed posted in the detainees’ barracks. Detainee mail is distributed once a day, and is often distributed the day it enters the facility or the next day. All mail is normally delivered within one day of its entering the internal mail system. All outgoing mail is mailed by the facility at no cost to the detainee, including FedEx and UPS shipments. 96 Every piece of mail is opened in front of the detainees, including special correspondence. This mail is not read, it is simply checked for contraband. According to Mr. b6, b7C this is the facility’s policy and it was implemented to ensure that there are no b6, b7C contraband items in the correspondence. Mr. also explained that Facility staff never open detainees’ mail without the detainee being present. If any correspondence is rejected or censored, the detainee is provided written notice of the action. 97 E. Group Rights Presentations Applicable Standards. The Standards indicate that facilities should allow authorized persons to “make presentations to groups of detainees for the purpose of informing them of U.S. immigration law and procedures.” 98 Informational posters should be prominently displayed in the housing units at least forty-eight hours in advance of a scheduled presentation. 99 The facility should “select and provide an environment conducive to the presentation, consistent with security.” 100 In addition, detainees shall have regular opportunities to view an “INSapproved videotaped presentation on legal rights.” 101 ECDF appears to have implemented this section of the Standards. According to facility personnel, there are no unreasonable restrictions on group rights presentations, and all 93 Detention Operations Manual, Detainee Services, Standard 3, Sections III.B. & E. 94 Detention Operations Manual, Detainee Services, Standard 3, Section III.I. 95 Detention Operations Manual, Detainee Services, Standard 3, Section III.B. 96 Notes of delegation member , on conversation with Mr. b6, b7C b6 97 Notes of delegation member 98 Detention Operations Manual, Detainee Services, Standard 9, Section I. 99 Detention Operations Manual, Detainee Services, Standard 9, Section III.C. . 100 Detention Operations Manual, Detainee Services, Standard 9, Section III.E. 101 Detention Operations Manual, Detainee Services, Standard 9, Section III.I. 12 OC\764979.2 02-19-2009 necessary accommodations are made to facilitate presentations. 102 The individuals with whom the delegation spoke were not familiar with the procedures to facilitate a group rights presentation, as a considerable amount of time has passed since a group has come to the facility for a presentation. Area volunteers and not-for-profit organizations have been unable to make presentations to detainees for reasons unknown to the facility staff, though the staff speculated that the lapse was due to funding constraints. 103 The detainees whom the delegation interviewed had not attended a group rights presentation. It was unclear whether a presentation had been given during the time the interviewed detainees had been at the facility. 104 Facility personnel indicated that a video describing detainees’ rights is shown to recently arrived detainees to view during their initial introduction to the facility. 105 IV. IMPLEMENTATION OF OTHER PROVISIONS OF THE ICE DETENTION STANDARDS A. Recreation Applicable Standards. The Standards suggest that all detainees have “access to recreation programs and activities” under safe and secure conditions. 106 Detainees should be housed in facilities with outdoor recreation. 107 If a facility only provides indoor recreation, detainees should have access for at least one hour per day, including exposure to natural light. 108 Detainees should also have access to fixed and movable equipment, including opportunities for cardiovascular exercise, and games and television in dayrooms. 109 ECDF appears to have implemented this section of the Standards. The facility provides several types of activities for the detainees throughout the day. The detainees are given one hour per day recreation time, during which they have access to either a large playing field with soccer goals and a ball, or an indoor recreational facility with table tennis and handball. 110 The delegation did not observe the indoor recreational facility, but was able to see the outdoor facility where many detainees were participating in a soccer game. 111 In addition to recreation time, detainees are able to access a smaller loitering area outside, adjacent to their housing 102 Notes of delegation member on conversation with Mr. b6, b7C b6 103 Notes of delegation member 104 Interview with detainees Mr. 105 Notes of delegation member 106 Detention Operations Manual, Detainee Services, Standard 13, Section I. 107 Detention Operations Manual, Detainee Services, Standard 13, Section III.A. 108 Detention Operations Manual, Detainee Services, Standard 13, Section III.B. 109 Detention Operations Manual, Detainee Services, Standard 13, Section III.G. 110 Notes of delegation member 111 on conversation with Mr. b6, b7C Mr. b6 b6, b7C and Mr. and unnamed detainee conducted by on conversation with Mr. on conversation with Mr. b6, b7C and Mr. b6, b7C b6 b6, b7C b6, b7C b6 Notes of delegation member 13 OC\764979.2 02-19-2009 facility where they have access to natural light, outside air and a pull-up bar. 112 Inside the facility, detainees have game tables where they are able to play chess, checkers, backgammon and other similar games. 113 Additionally, the delegation saw a functioning television set inside the facility where the detainees could watch news or sporting event. 114 B. Access to Medical Care 1. General Access Applicable Standards. The Standards require that all detainees have access to medical and dental services. 115 Facilities should provide detainees with an initial medical screening including a mental health evaluation and a TB screening. 116 A health appraisal, including physical and dental screening, should follow within 14 days, unless there is evidence of a health appraisal within the previous 90 days. 117 Language difficulties should be resolved through a translation service, like a phone service, or through another detainee if the patient consents. 118 Facilities should have a procedure to ensure the timely intake of detainees requesting medical services. 119 Facilities with over 500 detainees should have at least five days when medical personnel are available to take detainee sick calls. 120 Emergency treatment plans should be in place at every facility. 121 ECDF has implemented this section of the Standards. The El Centro facility has its own health care facility. 122 The health care facility operates seven days a week. 123 Upon arrival, detainees receive an initial screening, including a chest x-ray to test for tuberculosis.124 The health care facility has its own x-ray machine. 125 Detainees are given a physical and dental 112 Notes of delegation member 113 Notes of delegation member 114 Notes of delegation member 115 Detention Operations Manual, Health Services, Standard 2, Section I, Section III.E. 116 Detention Operations Manual, Health Services, Standard 2, Section III.A, D. 117 Detention Operations Manual, Health Services, Standard 2, Section III.D, E. 118 Detention Operations Manual, Health Services, Standard 2, Section III.D. 119 Detention Operations Manual, Health Services, Standard 2, Section III.F. 120 Detention Operations Manual, Health Services, Standard 2, Section III.F. 121 Detention Operations Manual, Health Services, Standard 2, Section III.G. 122 Notes of delegation member 123 Notes of delegation member on conversation with Mr. b6 b6, b7C from conversation with Captain b6 b6 124 Notes of delegation member from conversation with Captain 125 Notes of delegation member from observation and a conversation with Captain b6 14 OC\764979.2 02-19-2009 examination within 14 days of their arrival at the facility. 126 The health care facility has 10 beds, including beds in private rooms. 127 The health care facility also has a trauma unit. 128 b6 Captain is the Health Services Administrator for the health care facility. The health care staff includes a doctor, a dentist, a dental assistant, a mental health practitioner, approximately eight registered nurses, and approximately three mid-level staff. 129 Many staff members speak Spanish. 130 If translation from another language is required, health care staff uses a telephone language line. 131 ECDF may want to consider contracting with the language line to ensure the confidentiality of patient callers. The health care facility ensures the confidentiality of patient files by keeping them in an attended room throughout the day and locking that room at night. 132 The health care facility has procedures in place for the treatment of sick detainees. If there is an emergency, a detainee is brought into the health care facility immediately. 134 Detainees requiring emergency assistance beyond the capacity of the health care facility are taken to a nearby medical center. 135 If the situation is not an emergency, detainees fill out a sick call slip. 136 Health care staff treats urgent sick calls by the next morning. 137 The staff treats routine sick calls by the second morning. 138 133 2. Hunger Strikes Applicable Standards. The Standards require that facilities follow the accepted standards of care in the medical and administrative management of hunger-striking detainees. 139 Every effort should be made to obtain the hunger striker’s informed consent for treatment. 140 Care for a detainee on hunger strike should include an initial medical assessment by a qualified medical professional about whether the detainee’s actions are reasoned and deliberate or the 126 Notes of delegation member from conversation with Captain 127 Notes of delegation member from observation and a conversation with Captain 128 Notes of delegation member from conversation with Mr. 129 Notes of delegation member from conversation with Captain 130 Notes of delegation member from conversation with Captain 131 Notes of delegation member from conversation with Captain 132 Notes of delegation member 133 Notes of delegation member from conversation with Captain 134 Notes of delegation member from conversation with Captain 135 Notes of delegation member from conversation with Captain 136 Notes of delegation member from conversation with Captain 137 Notes of delegation member from conversation with Captain 138 Notes of delegation member from conversation with Captain 139 Detention Operations Manual, Health Services, Standard 1, Section I. 140 Detention Operations Manual, Health Services, Standard 1, Section I. b6 b6 b6 b6, b7C from conversation with Captain b6 15 OC\764979.2 02-19-2009 manifestation of mental illness. 141 In Service Processing Centers and Contract Detention Facilities, staff should refer detainees for evaluation and possible treatment within the first 72 hours. 142 Detainees should then be isolated if medically advisable. 143 If a detainee refuses to accept treatment, the staff should make every effort to encourage voluntary treatment. Forced medical treatment should only be administered in accordance with applicable laws. 144 ECDF has implemented this section of the Standards. If a detainee has refused food for 72 hours, staff members will refer the detainee to the health care facility. 145 At the health care facility, the detainee will be placed in isolation if it is deemed beneficial. 146 Staff members will observe the detainee and the mental health practitioner will evaluate the detainee. 147 Staff members will encourage the detainee to voluntarily consent to treatment, but treatment will only be forced on a detainee with legal approval. 148 The health care facility has a procedure outlining the treatment of detainees, and staff members are trained in this procedure. 149 C. Detainee Grievance Procedures Applicable Standards. The Standards require that every facility develop and implement standard procedures for handling detainee grievances and encourage that the facility initially seek to resolve grievances informally before having to engage in a more formalized procedure. 150 Translating assistance for both formal and informal grievances must be provided upon request. 151 The Standards also require that each facility establish a reasonable time limit for: (1) “processing, investigating, and responding to grievances;” (2) “convening a grievance committee to review formal complaints;” and (3) “providing written responses to detainees who filed formal grievances, including the basis for the decision.” 152 All grievances must receive supervisory review, include guarantees against reprisal, and allow for appeals. 153 141 Detention Operations Manual, Health Services, Standard 1, Section I. 142 Detention Operations Manual, Health Services, Standard 1, Section III.A.1. 143 Detention Operations Manual, Health Services, Standard 1, Section III.A.2. 144 Detention Operations Manual, Health Services, Standard 1, Section III.D. 145 Notes of delegation member from conversation with Captain 146 Notes of delegation member from conversation with Captain 147 Notes of delegation member 148 Notes of delegation member from conversation with Captain 149 Notes of delegation member from conversation with Captain 150 Detention Operations Manual, Detainee Services, Standard 5, Sections I. & III.A. 151 Detention Operations Manual, Detainee Services, Standard 5, Sections III.A.1. & 2. 152 Detention Operations Manual, Detainee Services, Standard 5, Section I. 153 Detention Operations Manual, Detainee Services, Standard 5, Sections I. & III.C. b6 from conversation with Captain b6 16 OC\764979.2 02-19-2009 ECDF has implemented this section of the Standards. When necessary, detainees can fill out an “Inmate Grievance Form” should they have any concerns about the facility or its staff. The Detainee Handbook provides information on how to file a grievance and how each grievance will be handled. The Handbook also details the appeal process with the ICE. 154 During the delegation interview, one of the detainees stated that he was aware of other detainees filing grievances, and that they hadn’t indicated any problems or retaliation afterwards. 155 D. Disciplinary Policy Applicable Standards. The Standards state that facility authorities “will impose disciplinary sanctions on any detainee whose behavior is not in compliance with facility rules and procedures” in order “to provide a safe and orderly living environment.” 156 Each facility holding ICE detainees must have a detainee disciplinary system which has “progressive levels of reviews, appeals, procedures, and documentation procedures.” 157 Any disciplinary action taken must not be capricious or retaliatory and the following sanctions may not be imposed: “corporal punishment; deviations from normal food services; deprivation of clothing, bedding, or items of personal hygiene; deprivation of correspondence privileges; or deprivation of physical exercise unless such activity creates an unsafe condition.” 158 In addition, the Standards provide that all incident reports filed by officers must be investigated within twenty-four hours of the incident. 159 An intermediate level of investigation or adjudication must be established to adjudicate low or moderate infractions. 160 ECDF appears to have implemented this section of the Standards. The facility’s disciplinary process is based on the ICE Standards. 161 Facility staff follows a strict set of rules set out by ICE. If there is a minor infraction, the officers attempt to settle it without going through formal procedures. 162 There is a general attitude at the facility of keeping the detainees happy and secure in their environment. The officers attempt to keep things as low-key as possible in order to create a calm environment. Therefore, the officers prefer to use the formal discipline process only when absolutely necessary. 154 Although the delegation was unable to take the Handbook off the facility’s premises, the delegation was able to look through the Handbook while at the facility. 155 Interview with detainee Mr. 156 Detention Operations Manual, Security and Control, Standard 5, Section I. 157 Detention Operations Manual, Security and Control, Standard 5, Section III.A.1. 158 Detention Operations Manual, Security and Control, Standard 5, Sections III.A.2 and III.A.3. 159 Detention Operations Manual, Security and Control, Standard 5, Section III.B. and III.C. 160 Detention Operations Manual, Security and Control, Standard 5, Section III.C. 161 Notes of delegation member 162 b6, b7C conducted by b6 from conversation with Mr. b6 Notes of delegation member from conversation with Mr. b6, b7C 17 OC\764979.2 02-19-2009 E. Detainee Classification Applicable Standards. The Standards suggest that detainees should be classified upon arrival before being admitted into the general population. 163 Detainees who cannot be classified because of insufficient information, their file should be kept from the general population until a classification can be made. 164 First line supervisors should review each classification. 165 Detainees should be assigned housing, offered recreational activities, assigned work (if voluntarily chosen), and provided food according to their classification. 166 The classification should be based on “objective” information. 167 Opinion is an unacceptable basis for classification. 168 Service Processing Centers and Contract Detention Facilities should follow ICE provisions for reclassification and reassessment. 169 Facilities should also include procedures allowing new arrivals to appeal their classification. 170 ECDF appears to have implemented this section of the Standards. The facility classifies detainees upon their arrival according to the ICE standard for classification. 171 Delegation members observed that detainees in the intake and processing center had already been classified as level one or level two detainees and wore the appropriate blue or orange clothing. 172 Level three detainees are rarely detained at ECDF. 173 When level three detainees are housed at the facility, they are isolated in the Special Management Unit. 174 ECDF classifies detainees using the objective information from their file. 175 Detainees are not classified based on opinion or observation. 176 A supervisor reviews each classification. The facility follows the ICE provisions for reclassification, reassessment, and appeal. 177 163 Detention Operations Manual, Detainee Services, Standard 4, Section III.A.1. 164 Detention Operations Manual, Detainee Services, Standard 4, Section III.A.2. 165 Detention Operations Manual, Detainee Services, Standard 4, Section III.A.3. 166 Detention Operations Manual, Detainee Services, Standard 4, Section III.A.4. 167 Detention Operations Manual, Detainee Services, Standard 4, Section III.D. 168 Detention Operations Manual, Detainee Services, Standard 4, Section III.D. 169 Detention Operations Manual, Detainee Services, Standard 4, Section III.G. 170 Detention Operations Manual, Detainee Services, Standard 4, Section III.H. 171 Notes of delegation member from conversation with Mr. 172 Notes of delegation member . 173 Notes of delegation member from conversation with 174 Notes of delegation member 175 Notes of delegation member from conversation with Mr. 176 Notes of delegation member from conversation with Mr. 177 Notes of delegation member from conversation with Mr. b6, b7C b6, b7C b6 from conversation with b6, b7C 18 OC\764979.2 02-19-2009 F. Voluntary Work Program Applicable Standards. The Standards suggest that facilities should provide detainees who are capable of working with the opportunity to do so. 178 Participation must be voluntary. Detainees in Service Processing Centers and Contract Detention Facilities may not work more than 8 hours a day and 40 hours a week. 179 ECDF appears to have implemented this section of the Standards. ECDF provides work opportunities to detainees who choose to participate in the voluntary work program. 180 Approximately 10-15 percent of the detainee population participates in the volunteer work program. 181 Detainees typically work four to five hours a day for up to three days a week. 182 Detainees never work more than 8 hours a day and 40 hours a week. 183 G. Detainee Handbook Applicable Standards. The Standards suggest that a handbook be made available for detainees that “briefly describe[s] individual programs and services and associated rules.” 184 The purpose of the handbook is to specify the rules and regulations with which detainees must generally comply, and it must detail rights and responsibilities of the detainees. The handbook should describe the facility’s policies towards “recreation, visitation, education, voluntary work, telephone use, correspondence, library use, and the canteen/commissary.” Additionally, the handbook should explain the facility’s medical policy, facility-issued items such as clothing and bedding, access to personal property, and meal service. The handbook should be available in English and Spanish and, if appropriate, to “the next most-prevalent language(s)” of the detainees. 185 ECDF appears to have implemented most of this section of the Standards, but it is unclear whether it has implemented all of this section. Upon arrival each detainee is assigned a facility handbook that details the requisite subjects noted above. 186 However, during the delegation’s interview, one of the detainees indicated he had never received a handbook. 187 When the delegation visited the processing center during the tour, several detainees sitting in a 178 Detention Operations Manual, Detainee Services, Standard 18, Section III.A. 179 Detention Operations Manual, Detainee Services, Standard 18, Sections III.A, H. 180 Notes of delegation member 181 Notes of delegation member from conversation with Mr. from conversation with Mr. b6, b7C b6 182 Notes of delegation member from conversation with Mr. 183 Notes of delegation member from conversation with Mr. 184 Detention Operations Manual, Detainee Services, Standard 5, Section III.B. 185 Detention Operations Manual, Detainee Services, Standard 5, Section III.E. 186 Notes of delegation member 187 Interview with detainees Mr. b6 b6, b7C Mr. , on conversation with Mr. b6, b7C b6, b7C and Mr. and unnamed detainee conducted by b6, b7C b6 19 OC\764979.2 02-19-2009 processing room were browsing their yellow copies of the detainee handbook. 188 Based on the delegation’s tour, we could not conclude whether it was appropriate for the handbook to be available in the “next most prevalent language(s).” 189 According to facility personnel, the handbooks are kept by the detainees for the duration of their stay at the facility and are “checked back in” upon their departure. The delegation was told by facility personnel that the handbook did contain relevant sections. 190 The delegation was given several minutes to browse the manual and noted that it contained many sections as indicated, and that it was available in both English and Spanish. 191 Additionally, facility personnel indicated translators are available over the phone for other language needs. 192 H. Religious Practices Applicable Standards. The Standards suggest that detainees of different religious beliefs be provided with “reasonable and equitable opportunities to participate in the practices of their respective faiths.” 193 Opportunities to practice religion should be constrained only by concerns about safety, security, the orderly operation of the facility, or extraordinary costs associated with a specific practice. 194 Detainees should be allowed access to “personal religious property, consistent with facility security.” 195 The food service department should reasonably accommodate detainees’ religious dietary requirements. 196 ECDF appears to have substantially implemented this section of the Standards. Detainees are allowed to keep a personal copy of a religious text (Bible, Koran, etc.), as well as other items such as prayer beads, religious items of clothing and headwear. 197 Detainees are not allowed to have items such as oils or other items that would create health or safety concerns. 198 The facility places special emphasis on providing meals that cater to all religious needs. In the delegation’s interview with the detainees, they acknowledged that meals prepared for religious diets were provided, and added that the facility appears to do a good job in respecting all religious beliefs and allowing for worship within reason. 199 The delegation was told the facility 188 Notes of delegation member 189 Notes of delegation member 190 Notes of delegation member 191 Notes of delegation member on conversation with Mr. 192 Notes of delegation member on conversation with Mr. 193 Detention Operations Manual, Detainee Services, Standard 14, Section I. 194 Detention Operations Manual, Detainee Services, Standard 14, Section I. 195 Detention Operations Manual, Detainee Services, Standard 14, Section III.K. 196 Detention Operations Manual, Detainee Services, Standard 14, Section III.M. 197 Notes of delegation member b6 on conversation with Mr. b6, b7C on conversation with Mr. b6 198 Notes of delegation member 199 Interview with detainees Mr. b6, b7C Mr. and Mr. b6, b7C b6, b7C on conversation with Mr. b6, b7C and Mr. and unnamed detainee conducted by b6 20 OC\764979.2 02-19-2009 also has a non-denominational chaplain and a chapel available for worship from all religions, although the delegation did not visit the chapel or meet the chaplain. 200 I. Special Management Unit Applicable Standards. The Standards suggest that each facility should establish a Special Management Unit (“SMU”) for purposes of isolating certain detainees from the general population, either for administrative or disciplinary purposes.201 A detainee may be placed in administrative segregation when the detainee’s presence in the general population would “pose a threat to self, staff, other detainees, property or the security or orderly operation of the facility.” 202 A detainee may be placed in disciplinary segregation only by order of the Institutional Disciplinary Committee, after a hearing in which the detainee has been found to have committed a prohibited act. 203 All cells in the SMU must be equipped with beds which are securely fastened to the cell floor or wall, and should allow detainees to maintain a normal level of personal hygiene. 204 In accordance with the “Telephone Access” standard, detainees in disciplinary segregation shall be restricted to telephone calls relating to the detainee’s immigration case or other matters, calls to consular/embassy officials, and family emergencies. 205 Also, detainees in segregation shall have the same correspondence privileges as detainees in the general population. 206 ECDF appears to have implemented this section of the Standards. ECDF has established an SMU for both administrative and disciplinary segregation. 207 The SMU visited by the delegation contained detainees for both administrative and disciplinary reasons, but it was unclear how they were segregated from each other, apart from an indication on the paperwork outside each detainee’s unit. 208 The units had bedding, a toilet and sink for personal hygiene, as well as a small desk for the detainee’s use. 209 The delegation noted telephones in the SMU building, and was told that telephone access, visitation rights, recreation and correspondence were all in accordance with the promulgated guidelines. 210 200 Notes of delegation member 201 Detention Operations Manual, Security and Control, Standard 14, Section I. 202 Detention Operations Manual, Security and Control, Standard 13, Section III.A. 203 Detention Operations Manual, Security and Control, Standard 14, Section III.A. 204 Detention Operations Manual, Security and Control, Standard 14, Section III.D.6. 205 Detention Operations Manual, Security and Control, Standard 14, Section III.D.19. 206 Detention Operations Manual, Security and Control, Standard 14, Section III.D.18. 207 Notes of delegation member 208 Notes of delegation member 209 Notes of delegation member 210 Notes of delegation member b6 on conversation with Mr. b6, b7C b6 b6 , on conversation with Mr. b6, b7C 21 OC\764979.2 02-19-2009 J. Staff-Detainee Communication Applicable Standards. The Standards require that procedures be in place “to allow for formal and informal contact between key facility staff and ICE staff and ICE detainees and to permit detainees to make written requests to ICE staff and receive an answer in an acceptable time frame.” 211 The Standards require ICE personnel to conduct weekly scheduled and unannounced, unscheduled visits, which are to be conducted by the ICE OIC, the Assistant OIC, and designated department heads. 212 During the visits, the facility personnel should monitor housing conditions, interview detainees, review records, and answer questions for detainees who do not comprehend the immigration detainee process. 213 The Standards also require that detainees have the opportunity to submit written questions, requests, or concerns to ICE staff, which “shall be delivered to ICE staff by authorized personnel (not detainees) without reading, altering, or delay.” 214 All facilities that house ICE detainees must have written procedures to handle detainee requests. 215 ECDF appears to have implemented this section of the Standards. An ICE officer makes weekly and monthly unannounced visits to the ECDF to tour the facility, speak with detainees and attempt to discover any issues or concerns that need to be addressed at the facility. 216 The delegation was told an ICE officer will also come whenever s/he is requested. The facility provides specific forms for the detainees to fill out if they have a grievance or want to speak to someone from ICE. 217 Detainees interviewed indicated that the forms were easy to obtain and believed that the ICE personnel responded well to the requests. 218 V. CONCLUSION The El Centro Detention Facility has implemented or substantially implemented nearly all of the ICE Detention Standards based on what the delegation was able to determine from its tour and interviews. The facility has done a superb job in educating its staff on the Standards and in implementing most provisions of the Standards. The detainees interviewed were very content with their experience at the facility and the staff with whom they interacted. Throughout the tour, the delegation was impressed at the cleanliness and orderliness of the facility, and the general positive demeanor of the detainees. 211 Detention Operations Manual, Detainee Services, Standard 15, Section I. 212 Detention Operations Manual, Detainee Services, Standard 15, Section III.A. 213 Detention Operations Manual, Detainee Services, Standard 15, Section III.A. 214 Detention Operations Manual, Detainee Services, Standard 15, Section III.B. 215 Detention Operations Manual, Detainee Services, Standard 15, Section III.B. 216 Notes of delegation member , on conversation with Mr. b6 b6, b7C 217 Notes of delegation member , on conversation with Mr. 218 Interview with detainees Mr. b6, b7C, Mr. b6, b7C and unnamed detainee conducted by b6 22 OC\764979.2 02-19-2009 The Report identifies certain provisions of the Standards with which the delegation could not verify compliance. One of the detainees interviewed indicated he either had not received a handbook, or had not received one in his language (see supra, note 44). While the handbook was available in English and Spanish as the Standards require, the delegation was unable to determine whether the facility also should make the handbook available in “the next most-prevalent language(s)” of the detainees. The delegation observed detainees have adequate access to telephones for personal and legal communication. However, the delegation was unable to determine whether the facility provided adequate access to emergency incoming phone calls and messages. Additionally, the delegation could not verify whether the facility provided detainees with adequate privacy for telephone conversations regarding legal matters. The delegation also noted that telephone access rules did not appear to be posted where “detainees may easily see them.” The delegation did not note any indication of group rights presentations available in the facility. None of the detainees interviewed had attended a group rights presentation. The delegation did not observe any institutional barriers that would prevent or discourage volunteer presentations during its visit. The delegation also observed that many, if not most, of the detainees were individuals who spoke Spanish as a primary language, and that most detainees were not native English speakers. 219 The delegation could not determine if the detainees who indicate difficulty with the provided legal materials were provided by the facility with “more than access to a set of English-language law books,” as the Standards suggest. The delegation did not observe any indication of adopted “procedures to meet this obligation” or, if adopted, notification to detainees of these alternate legal materials. The delegation was able to interview three detainees, though confidentiality may have been a concern for the detainees during the interview. The fact-finding process would benefit if facilities agreed to accommodate detainees’ confidentiality and privacy by providing future delegations with opportunities to interview detainees in a secure setting. 219 b6 Notes of delegation member , on observing conversations between detainees, during detainee interviews, and observing recreation areas when many detainees interacted. 23 OC\764979.2 02-19-2009 b6 b6 b6 b6 b6 Facility Name: EL CENTRO DETENTION FACILITY (SPC), EL CENTRO, CA Date of Tour: July 1, 2005 Tour Participants: Latham & Watkins LLP attorneys and summer associates , , , , and *Standards are Detainee Services Standards unless otherwise indicated. Issues are listed in the order in which they appear in the Report. **The Detainee interviews for this delegation took place in the presence of security personnel, although the delegation had requested to meet with the detainees in a confidential setting (p. 2 ¶3). “During the interviews, the security personnel were able to hear the questions and answers, and would occasionally interject answers to some of the questions posed to the detainees.” (p. 2 ¶3). Delegation Observation Source 1. Standard 16, Telephone Access III.B. [T]he facility shall provide telephone access rules in writing to each detainee upon admittance, and also shall post these rules where detainees may easily see them. The phone banks in the barracks toured by the delegation did not have instructions regarding phone usage posted near the phones (p.6 ¶5). Delegation observations. 2. Standard 16, Telephone Access III.J. The facility shall ensure privacy for detainees’ telephone calls regarding legal matters. For this purpose, the facility shall provide a reasonable number of telephones on which detainees can make such calls without being overheard by officers, other staff or other detainees. Delegation observations. Standard 6, Detainee Handbook I. Every OIC will develop a site-specific detainee handbook to serve as an overview of … the detention policies, rules, and procedures in effect at the facility. Every detainee will receive a copy of this handbook upon admission to the facility. The phones where detainees make outgoing calls are all located in the public dayrooms with no privacy safeguards (p. 7 ¶5). Detainees can request to place calls from facility staff offices, but the detainees would not be left alone in the offices (p. 8 ¶1). Detainee indicated he never received a handbook (p.19 ¶4). 3. ABA Commission on Immigration - Detention Standards Implementation Initiative 1 ICE Response b6, b7C ICE Standard* Detainee interview. 2/19/2009