INS Detention Standards Compliance Audit - Hudson County Correctional Center, Kearny, NJ, 2008
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Sean-Patrick Wilson One Newark Center, 16th Floor Direct Dial: 973-639-7555 Newark, New Jersey 07101-3174 sean.wilson@lw.com Tel: +1.973.639.1234 Fax: +1.973.639.7298 www.lw.com FIRM / AFFILIATE OFFICES Abu Dhabi Munich Barcelona New Jersey Brussels New York Chicago Northern Virginia Doha Orange County Dubai Paris Frankfurt Rome Hamburg San Diego Hong Kong San Francisco London Shanghai MEMORANDUM Los Angeles Silicon Valley November 13, 2008 Madrid Singapore To: From: Copies to: Subject: I. Milan Tokyo Moscow Washington, D.C. James T. Hayes, Jr., Director, Office of Detention and Removal, Immigration and Customs Enforcement American Bar Association Delegation to the Hudson County Correctional Center in New Jersey 1 b6 Associate Director, ABA Commission on Immigration Report on Observational Tour of the Hudson County Correctional Center, Kearny, New Jersey Introduction This memorandum evaluates and summarizes our delegation’s findings regarding the Hudson County Correctional Center (“HCCC”)—an Intergovernmental Service Agreement facility in Kearny, New Jersey. The information contained in this report was gathered during our tour of the facility, and by way of interviews with facility staff and a federal inmate on October 7, 2008. 2 The Immigration and Naturalization Service (“INS”) promulgated the INS Detention Standards (“the Standards”) in November 2000 to ensure the “safe, secure and humane treatment of individuals detained by the INS.” The thirty-eight (38) standards contained in the Detention Operations Manual (“DOM”) covered a broad spectrum of issues ranging from visitation policies to grievance procedures and food service. These Standards applied to Service Processing 1 The delegation was comprised of Latham & Watkins LLP attorneys b6 b6 b6 b6 , , , and . 2 The delegation was unable to garner the names of any ICE detainees prior to its visit to HCCC. A former detainee who had recently been released from HCCC (who wishes to remain anonymous) provided us with the name b6, b7C of . At the time of our visit, we believed that Ms. b6, b7C was an ICE detainee; when we met Ms. b6, b7C she informed us that she was a federal inmate who was only being detained alongside ICE detainees. However, not only did Ms. b6, b7C share living accommodations; she is granted many of the same rights and privileges afforded to ICE detainees. Since her detention experience was similar, if not identical, to ICE detainees, we believe her experience is useful and have chosen to include on her statements this report. b6 b6 , b6 Centers (“SPCs”), Contract Detention Facilities (“CDFs”), and state and local government facilities used through Intergovernmental Service Agreements (“IGSAs”). The Standards went into effect on January 1, 2001, and were to have been implemented at each facility by January 2003. In 2008 U.S. Immigration and Customs Enforcement (“ICE”) reissued the Standards in a performance-based format. The result of this redraft is the Performance Based National Detention Standards (“PBNDS”), which are to go into effect in January 2010. 3 We note that the Standards constitute a “floor” not a “ceiling” for treatment of detainees. In other words, they are meant to establish the minimal requirements that ICE must adhere to in the operation of its facilities. Each Field Office or Officer in Charge (“OIC”) of a facility may, in his or her discretion, promulgate policies and practices affording detainees more rights and protections than those provided for by the PBNDS. At the time of our visit to HCCC, the PBNDS had not yet been put into effect, so our observations relied upon the Standards. Some observations that appear below discuss how the PBNDS would apply to the facility when implemented. Overall, the delegation found that while the HCCC adequately demonstrates that it meets several of the Standards, many Standards are not adequately being met. II. General After negotiations with Deputy Director b6, b7C , the delegation was granted a 45minute tour of the facility with 60 minutes for detainee interviews. 4 Deputy Director b6, b7C was reluctant to offer any additional time to the delegation as he felt the prior ABA delegation, in 2006, had conducted a full “inspection” of the facility and not just a “tour.” 5 The delegation felt that the nature of the visit was rushed, as we were quickly shepherded around the facility. 6 b6, b7C On the date of our visit, October 7, 2008, ICE Deputy Field Office Director b6, b7C (“Deputy Director Croteau”) and Lieutenant (“Lt. Rivera”), a corrections officer, served as our guides. The facility had approximately 344 ICE detainees, including 304 males and 40 females. 7 The ICE detainee population is very diverse, with the largest groups being Mexicans (58 detainees), El Salvadorians (29 detainees), and Jamaicans (26 detainees). 8 b6, b7C 3 Each standard in the PBNDS starts with a focus on the outcomes the required procedures are expected to accomplish; four new standards have been added to the 2001 Standards. 4 Notes of delegation member , on conversation with Deputy Director b6 . b6, b7C 5 Notes of delegation member 6 Observation of delegation member 7 Current Detainee Report dated Monday, October 6, 2008; see also notes of delegation member conversation with Deputy Director b6, b7C . b6 , on 8 Current Detainee Report dated Monday, October 6, 2008; see also notes of delegation member conversation with Deputy Director b6, b7C . b6 , on , on conversation with Deputy Director b6 . . 2 A. Previous ABA Report on HCCC In 2006, the ABA composed a similar report on HCCC. 9 A review this document shows that while some challenges still exist for the facility’s full implementation of the Standards, HCCC has made substantial progress since 2006 in a number of areas. The persisting problems from the prior report are highlighted below. The 2006 ABA Report concluded that HCCC did not meet the Standards regarding Telephone Access to Legal Representatives.10 This problem has not been resolved. Improper time limits are placed on attorney telephone calls, legal calls may be monitored, and although private calls are available, the process is not explained or affirmatively offered to detainees. The 2006 ABA Report stated that HCCC did not meet the Standards regarding incoming calls and messages. 11 This problem has not been resolved. Messages are not delivered to detainees. The 2006 ABA delegation reported that HCCC did not fully satisfy the Standards related to Library Access and Legal Materials. 12 Though substantial improvements have been made, not all problems have been resolved. The Detainee Handbook does not include the policy for requesting additional time and materials from the law library, and a list of library holdings was not posted in the library. The 2006 ABA Report stated that it was unclear if HCCC allowed indigent detainees to send the requisite amount of correspondence free of charge. 13 This problem has not been resolved. According to the Detainee Handbook, indigent detainees are not provided with any funds for special correspondence, or for all mail related to legal matters. It is important to note that the 2006 ABA Report did not mention general visiting hours, but current HCCC policy violates the Standard regarding general visitation. HCCC does not allow visits on weekends, and the Detainee Handbook does not detail non-legal visitation hours or procedures. Further, HCCC disciplinary policy is not consistent with the Standards, and 9 ABA 2006 Report on Observational Tour of Hudson County Jail, Kearny, NJ, August 11, 2006. 10 ABA 2006 Report on Observational Tour of Hudson County Jail, Kearny, NJ, August 11, 2006, p. 7. 11 ABA 2006 Report on Observational Tour of Hudson County Jail, Kearny, NJ, August 11, 2006, p. 8. 12 ABA 2006 Report on Observational Tour of Hudson County Jail, Kearny, NJ, August 11, 2006, pp. 8-11. 13 ABA 2006 Report on Observational Tour of Hudson County Jail, Kearny, NJ, August 11, 2006, p. 13. 3 whether HCCC meets the Standards relating to detainee classification and medical care remains unclear. A detailed analysis of the Standards and the delegation’s observations at HCCC are detailed below. III. Visitation A. Visitation by Attorneys The Standards require that facilities permit legal visitation seven days per week for a minimum of eight hours on weekdays and four hours on the weekends and holidays.14 The visits must be private, should not be interrupted for head counts, and may proceed through meals on regular business days. 15 Facilities should establish a procedure by which attorneys may call to determine whether a detainee is housed in a particular facility; this may include either speaking to an on-site ICE officer, or calling an off-site ICE officer with jurisdiction over the facility. 16 Detention centers should permit visits from attorneys, other legal representatives, legal assistants, and interpreters. 17 The Standards mandate that the visitation hours must be provided in the Detainee Handbook, and posted where detainees can easily see them. 18 If the facility requires strip searches after contact visits with a legal representative, then the facility must provide an option for confidential non-contact visits with legal representatives and a mechanism to exchange documents. 19 HCCC meets this section of the Standards. Legal visitation is permitted fourteen hours per day, which is more than the Standards require. However, information from officers and Handbook differed on the specific amount of time allowed. According to officers at the facility, attorneys may visit their clients “seven days a week, twenty-four hours a day.” 20 This is inconsistent with the Hudson County Correctional Center ICE Detainee Handbook (“Detainee Handbook”) which states that attorney-visiting hours are from 6:00 a.m. – 10:00 p.m., seven days a week. 21 According to the ICE Detainee Handbook, visiting days are posted in each housing unit. 22 14 DOM Detainee Services, Visitation, Section III.I.2. 15 DOM Detainee Services, Visitation, Sections III.I.2 & 9. 16 DOM Detainee Services, Visitation, Section III.I.6. 17 DOM Detainee Services, Visitation, Section III.I.3. 18 DOM Detainee Services, Visitation, Section III.B. 19 DOM Detainee Services, Visitation, Section III.I.11. 20 Notes of delegation members 21 Hudson County Correctional Center ICE Detainee Handbook, p. 17. 22 Hudson County Correctional Center ICE Detainee Handbook, p. 15. b6 and b6 4 , on conversation with Lt. b6, b7C Attorneys may not call the Hudson County Correctional Center to determine the location of a particular detainee.23 However, an attorney can call the ICE office with jurisdiction over the facility and speak with a deportation officer to determine whether a particular detainee is housed at the facility. 24 To do so, the attorney must provide a signed Form G-28 Notice of Entry of Appearance of Attorney or Representative. 25 Attorney bar cards are required for admittance into the facility, but if an attorney’s state does not issue such cards, he/she can obtain prior approval for the visitation by contacting ICE. 26 Other legal representatives, such as paralegals and law students, will only be allowed to visit if an attorney is also present, or if the attorney alerts the facility of the legal representative’s visit, prior to their arrival at the facility. 27 Attorneys do not need to call the jail prior to visiting. 28 HCCC has seven attorney rooms available for attorney visits. 29 All visitation rooms are equipped with televisions and most include VCRs. 30 Attorney visitation rooms are observed visually by the guards, but the guards cannot hear the conversations. 31 Attorney visitations may be interrupted for emergency head counts; 32 however, the delegation did not determine whether visits are interrupted for routine head counts. Detainees or attorneys are permitted to request a non-contact visit in order to avoid the possible requirement of a strip-search after a contact visit. 33 Furthermore, in most cases, strip searches do not occur after attorney contact visits. 34 Only specific attorneys with a record of misconduct place their clients at risk of being strip-searched after a contact visit. 35 23 Notes of delegation members b6 and b6 , on conversation with Deputy Director b6, b7C 24 Notes of delegation members b6, b7C . b6 and b6 , on conversation with Deputy Director 25 Notes of delegation members b6 and b6 , on conversation with Deputy Director b6 and b6 , on conversation with Deputy Director b6, b7C 26 Notes of delegation members b6, b7C 27 28 Notes of delegation members and b6 on conversation with Lt. b6, b7C b6 Notes of delegation members and on conversation with Deputy Director b6, b7C 29 Observations of delegation member 30 Notes of delegation member b6 31 Notes of delegation members b6 32 Hudson County Correctional Center ICE Detainee Handbook, p. 16. 33 Notes of delegation member 34 Notes of delegation member 35 Notes of delegation member b6 , on conversation with Lt. and b6 b6, b7C , on conversation with Lt. , on conversation with Lt. b6 , on conversation with Lt. , on conversation with Lt. 5 b6, b7C b6, b7C . B. Visitation by Family and Friends In order to maintain detainee morale and family relationships, the Standards encourage visits from family and friends. 36 The Standards require that facilities establish written visitation hours and procedures, post them where detainees can see them, include them in the detainee handbook, and make them available to the public. 37 This includes procedures for handling money for detainees. 38 The visiting area is to be “appropriately furnished and arranged, and as comfortable and pleasant as practicable.” 39 Visiting hours shall be set on Saturdays, Sundays, and holidays, and the Standards encourage facilities to accommodate visitors at other times when they are facing a particular hardship. 40 Visits should be at least thirty minutes long and longer when possible. 41 If a facility does not provide for visits from minors, ICE should arrange for visits with children or step children within the detainee’s first thirty days at the facility, with continuing monthly visits. 42 Visits should be granted to detainees in both disciplinary and administrative segregation unless a detainee violates the visitation rules or threatens the security of the visitation room. 43 HCCC does not meet this section of the Standards: no visits are allowed on weekends and the Detainee Handbook does not detail non-legal visitation hours or procedures. Visitation hours for non-legal visits are Monday through Thursday 7:00 a.m. – 1:00 p.m. and 3:30 p.m. – 10:00 p.m. 44 Non-legal visits are not allowed on Friday, Saturday or Sunday, in violation of the Standards. 45 Notably, the Detainee Handbook does not detail visitation hours or procedures. 46 Visits may not exceed sixty minutes and visiting periods can be shortened because of security risks, emergency head counts, or other unanticipated events. 47 The visitation days are posted in each housing unit; however, it was unclear whether the hours and/or visitation policies were posted in the visitation rooms. 48 There are two visitation rooms; one for 36 DOM Detainee Services, Visitation, Section I. 37 DOM Detainee Services, Visitation, Sections III.A & B. 38 DOM Detainee Services, Visitation, Section III.D. 39 DOM Detainee Services, Visitation, Section III.G. 40 DOM Detainee Services, Visitation, Section III.H.1. 41 DOM Detainee Services, Visitation, Section III.H.1. 42 DOM Detainee Services, Visitation, Section III.H.2. 43 DOM Detainee Services, Visitation, Section III.H.5. 44 Notes of delegation members and b6 , on conversation with Lt. b6 b6, b7C 45 Notes of delegation members 46 Hudson County Correctional Center ICE Detainee Handbook, pp. 16-17. 47 Hudson County Correctional Center ICE Detainee Handbook, p. 16. 48 Hudson County Correctional Center ICE Detainee Handbook, p. 15; observation of delegation member and , on conversation with Lt. b6 6 contact visits, the other for non-contact visits.49 Inmate are allowed. 50 b6, b7C confirmed that contact visits Visitors must bring a picture ID in order to visit detainees. 51 Visitors may bring U.S. postal money orders and cash to be deposited in a detainee’s account. 52 Checks will be placed in the personal property of a detainee or will be given back to the visitor. 53 The provision of the Detainee Handbook that details disciplinary procedures does not list the revocation of visitation rights as a punishment for detainees. 54 Members of the media are not allowed to visit without prior approval by ICE. 55 IV. Legal Access: Telephones A. General Requirements The Standards require that facilities provide detainees with reasonable and equitable access to telephone services during established facility waking hours. 56 To meet this requirement, facilities must provide at least one telephone for every twenty-five detainees. 57 The Standards also mandate that telephone access rules be provided to each detainee upon admission and posted where detainees may easily see them. 58 The facility staff must maintain telephones in proper working order and inspect them regularly. 59 HCCC meets this section of the Standards. Each housing unit has five to six telephones, which amounts to at least one telephone per thirteen detainees. 60 The telephones are turned on and accessible to detainees every day from 7:00 a.m. until 9:00 p.m., except during counts. 61 Telephone access rules are posted above the telephones and are included in the 49 Observations of delegation member 50 Notes of delegation member 51 Hudson County Correctional Center ICE Detainee Handbook, p. 16; notes of delegation member b6 , on conversation with Lt. b6, b7C 52 Hudson County Correctional Center ICE Detainee Handbook, p. 12. 53 Hudson County Correctional Center ICE Detainee Handbook, p. 13. 54 Hudson County Correctional Center ICE Detainee Handbook, pp. 28-29. 55 Notes of delegation member Christopher Owens, on conversation with Lt. Rivera. 56 DOM Detainee Services, Telephone Access, Sections I & III.A. 57 DOM Detainee Services, Telephone Access, Section III.C. 58 DOM Detainee Services, Telephone Access, Section III.B. 59 DOM Detainee Services, Telephone Access, Section III.D. 60 Notes of delegation members 61 Notes of delegation member b6 b6 b6 b6 , on conversation with Inmate and b6 . , on conversation with Lt. , on conversation with Lt. 7 b6, b7C b6, b7C . b6, b7C b6 . Detainee Handbook. 62 operational. 63 B. Facility staff inspect the telephones daily to confirm that they are Direct Calls and Free Calls The Standards allow facilities to generally limit calls to collect calls. 64 However, the facility must permit detainees to make direct calls to the local immigration court and Board of Immigration Appeals, federal and state courts, consular officials, legal service providers, government officials, and family members in cases of emergency. 65 The facility shall not require indigent detainees to pay for these types of calls if local or for non-local calls if there is a compelling need. 66 In addition, the facility “shall enable all detainees to make calls to the [ICE]provided list of free legal service providers and consulates at no charge to the detainee or the receiving party.” 67 HCCC meets this section of the Standards. The facility allows detainees to place collect calls to numbers within the United States. 68 In addition, detainees may place free calls to consular offices, immigration courts, the Board of Immigration Appeals, and an extensive list of other organizations and offices. 69 One inmate noted, however, that some detainees have had trouble calling certain consulates because the pre-programmed numbers on the phone list did not work. 70 Indigent detainees are permitted to make calls to attorneys or organizations verified by Hudson staff at no charge. 71 Detainees are also allowed to make free calls to the ICE-provided list of free legal service providers. 72 C. Telephone Access to Legal Representatives The Standards provide that the facility shall neither restrict the number of calls a detainee places to his or her legal representatives, nor limit the duration of such calls by automatic cutoff, 62 Observations of delegation members ICE Detainee Handbook, p. 5. 63 Notes of delegation member 64 DOM Detainee Services, Telephone Access, Section III.E. 65 DOM Detainee Services, Telephone Access, Section III.E. 66 DOM Detainee Services, Telephone Access, Section III.E. 67 DOM Detainee Services, Telephone Access, Section III.E. 68 Notes of delegation member 69 Observations and notes of delegation member 70 Notes of delegation member 71 Observations of delegation members ICE Detainee Handbook, p. 5. 72 Observations and notes of delegation member b6 ; Hudson County Correctional Center b6 , on conversation with Lt. b6 b6, b7C , on conversation with Lt. b6 b6 and and b6 b6 8 b6, b7C on conversation with Lt. b6 , on conversation with Inmate b6 . b6, b7C . b6, b7C ; Hudson County Correctional Center on conversation with Lt. b6, b7C . unless necessary for security purposes or to maintain orderly and fair access to telephones. 73 Time limits, if necessary, shall be no shorter than twenty minutes. 74 The facility must ensure privacy for detainees’ telephone calls regarding legal matters by providing a reasonable number of phones for detainees to make calls without being overheard by facility staff or detainees, and that calls shall not be electronically monitored absent a court order. 75 HCCC does not meet this section of the Standards: improper time limits are placed on attorney telephone calls according to the Handbook, legal calls may be monitored, and although private calls are available, the process is not explained or affirmatively offered to detainees. It is unknown if the facility places any restrictions on the number of calls a detainee may make to his or her legal representatives.76 However, according to the Detainee Handbook, all telephone calls are monitored for their duration, and calls are terminated automatically after fifteen minutes. 77 Only calls to consulates are exempt from the fifteen-minute rule. 78 The arrangement of the telephones within each housing unit does not provide any privacy for telephone calls regarding legal matters. 79 Six telephones are lined up close together along a single wall, with no partitions between them, and with no barrier between the telephone area and the rest of the housing unit. 80 In addition, all telephone conversations are monitored and subject to recording, including conversations between a detainee and his or her attorney. 81 When the telephone receiver is picked up, a pre-recorded message in English and Spanish discloses that the call is subject to monitoring. 82 The Detainee Handbook notes that “all non-legal phone calls are subject to monitoring and/or recording,” which implies that legal calls are not monitored or recorded. 83 However, that is simply not the case, as all calls made from the telephones in the housing units are subject to monitoring. 84 Detainees may make requests to social workers to have private, unmonitored telephone calls with their attorneys and, if the request is granted, the calls can be placed from the social 73 DOM Detainee Services, Telephone Access, Section III.F. 74 DOM Detainee Services, Telephone Access, Section III.F. 75 DOM Detainee Services, Telephone Access, Section III.J. 76 Observation of delegation member 77 Hudson County Correctional Center ICE Detainee Handbook, p. 5. 78 Hudson County Correctional Center ICE Detainee Handbook, p. 5. 79 Observation of delegation member b6 . b6 80 Observation of delegation member 81 Notes of delegation member 82 Observations of delegation members 83 Hudson County Correctional Center ICE Detainee Handbook, p. 5; observations of delegation member b6 . 84 b6 Observations of delegation members b6 on conversation with Lt. . , on conversation with Lt. b6 and b6 b6 b6, b7C and Deputy Director . b6 and ; notes of delegation member and Deputy Director b6, b7C . b6, b7C 9 b6, b7C b6 . workers’ office. 85 However, detainees are not informed of this option unless they inquire with an ICE officer who is available in the facility on weekdays to answer detainees’ questions. 86 Deputy Director b6, b7C stated that detainees are not affirmatively informed of the private telephone call option because there are so many procedures and technicalities that it would be burdensome to explain this process to the detainees. 87 D. Incoming Calls and Messages The Standards require that facilities take and deliver telephone messages to detainees as promptly as possible. 88 If the facility receives an emergency telephone call for a detainee, the Standards require that the facility obtain the caller’s name, number, and permit the detainee to return the emergency call as soon as possible. 89 HCCC does not meet this section of the Standards: messages are not delivered to detainees. The facility does not routinely take and deliver phone messages for detainees, even messages from their legal representatives.90 Attorneys can normally only initiate communication with detained clients by sending letters. 91 For urgent matters, attorneys can contact ICE headquarters and the communication will be delivered to the detainee. 92 It is not common practice for the facility to take and deliver telephone messages from detainees’ family members, and the facility does not require that its officers do so. 93 However, messages from family members are sometimes delivered to detainees, if officers are familiar with a detainee’s family members. 94 V. Legal Access: Legal Materials A. Library Access The Standards provide that facilities shall permit detainees access to a law library for at least five hours per week. 95 The Standards also state that detainees housed in administrative or 85 Notes of delegation members b6 and b6 , on conversation with Deputy Director b6, b7C 86 Notes of delegation members on conversation with Deputy Director b6 b6, b7C 87 Notes of delegation members 88 DOM Detainee Services, Telephone Access, Section III.I. 89 DOM Detainee Services, Telephone Access, Section III.I. 90 Notes of delegation members and Lt. b6, b7C 91 Notes of delegation member 92 Notes of delegation member 93 Notes of delegation member 94 Notes of delegation member 95 DOM Detainee Services Standard 1, Section III.G. on conversation with Deputy Director b6 and b6 , on conversation with Deputy Director , on conversation with Deputy Director b6 b6, b7C . , on conversation with Deputy Director b6 , on conversation with Deputy Director , on conversation with Deputy Director 10 . b6, b7C . . b6, b7C disciplinary segregation shall have the same law library access as detainees in the general population, absent compelling security concerns. 96 Facilities may supervise the library use by a detainee housed in disciplinary or administrative segregation as warranted, may be required to use the law library separately or, if feasible, have legal material brought to them. 97 The Standards provide that the Detainee Handbook shall outline the rules and procedures governing access to legal materials, including the scheduled hours of visitation to the library, procedure for requesting access to the materials, as well as the procedure for requesting additional time and additional legal resource materials.98 HCCC does not fully meet this section of the Standards: the Detainee Handbook does not include the policy for requesting additional time and materials from the law library. Lt. b6, b7C told the delegation that detainees were provided with five hours of library b6, b7C access per week, one hour per day on each weekday. 99 Inmate stated that detainees 100 can go to the library every day. Lt. b6, b7C told the delegation that detainees in the disciplinary unit are not permitted to go to the library. 101 Those detainees are allowed to request library materials in writing, and an officer will bring the requested materials from the library to the detainee. 102 The Detainee Handbook indicates hours of library operation, but it does not indicate the scheduled hours of detainee access to the library, or the procedure for requesting additional time and additional materials. 103 Further, there is no information in the Detainee Handbook about how to notify a designated employee that library material is missing or damaged. 104 The Detainee Handbook states: The Law Library will operate from 14:30 hrs.-20:30 hrs. with all ICE Units guaranteed five hours per week. The facility offers a library/law library for your reading pleasure and legal reference. Legal material cannot be taken out of the library. Sign-up sheets for the law library are posted in each dorm daily. You will be called from the list. Hours of operation for both the Library and the Law Library are posted in each dorm. Computers with legal material are available in law library (ICE labeled computers only). 105 96 DOM Security and Control Standard 13, Section III.D.18, and Standard 14, Section III.D.15, Section III.M. 97 DOM Security and Control Standard 13, Section III.M. 98 DOM Detainee Services Standard 1, Section III.Q. 99 Notes of delegation member 100 Notes of delegation member 101 Notes of delegation member on conversation with Lt. b6 b6 b6, b7C . , on conversation with Inmate , on conversation with Lt. b6, b7C b6 102 Notes of delegation member 103 Hudson County Correctional Center ICE Detainee Handbook, p. 9. 104 Hudson County Correctional Center ICE Detainee Handbook, p. 9. 105 Hudson County Correctional Center ICE Detainee Handbook, p. 8. , on conversation with Lt. 11 b6, b7C . Although the Detainee Handbook states that sign-up sheets are posted in each dorm, the b6, b7C delegation did not observe any sign-up sheets posted in the housing unit, and Inmate 106 did not indicate that this procedure was used. In addition, Lt. b6, b7C stated that the library hours of operation are from 2:00 p.m. to 9:00 p.m., which differs from the hours listed in the Detainee Handbook. 107 Detainees are also permitted to use the library on Saturday by request if necessary, such as to meet court deadlines. 108 B. Library Conditions The Standards provide that the law library be in a designated room with sufficient space to facilitate detainees’ legal research and writing. 109 The Standards also provide that the library should be well-lit and reasonably isolated, as well as contain a sufficient number of chairs and tables to accommodate access to all detainees who request its use. 110 HCCC meets this section of the Standards. The Hudson County facility provided a law library in a separate, designated room. 111 The library contained six tables, with approximately four to five chairs at each table.112 The room was well-lit for reading purposes.113 The room was reasonably isolated from noisy areas. 114 The law library contained two computers designated for use by detainees only. 115 Both computers were functional and contained the LexisNexis software. 116 In addition, the library contained two typewriters. 117 C. Legal Materials The Standards provide that each facility library shall contain a designated list of materials found in Attachment A of the Standard “Access to Legal Materials.” 118 Additionally, the 106 Observation of delegation member b6, b7C Inmate 107 Notes of delegation member 108 Notes of delegation member 109 DOM Detainee Services Standard 1, Section III.A. 110 DOM Detainee Services Standard 1, Section III.A. 111 Observation of delegation member 112 Observation of delegation member ; notes of delegation member b6 , on conversation with Lt. b6 b6, b7C , on conversation with Lt. b6 b6, b7C . . b6 113 Observation of delegation member . 114 Observation of delegation member . 115 Notes of delegation member 116 Observation of delegation member 117 Observation of delegation member 118 DOM Detainee Services Standard 1, Section III.C. b6 , on conversation with Lt. . b6 b6 . 12 b6, b7C . b6 on conversation with Standards provide that the library post a listing of its holdings. 119 Detainees may make requests for additional legal materials, which shall be passed along to ICE; requests for copies of court decisions will normally be available within three business days. 120 Finally, the Standards require that the facility permit detainees to retain all personal legal materials, unless such materials create a safety, security, or sanitation hazard. 121 HCCC does not fully meet this section of the Standards: a list of library holdings was not posted. The library at the Hudson County Jail did not have a list of its law library holdings posted. 122 When asked for a list of the law library holdings, Lt. b6, b7C stated that such a list did not exist. 123 Due to the rushed nature of the visit, the delegation was unable to confirm whether all of the materials from the list of materials in Attachment A of the Standard were present. Notably, Administrative Decisions under Immigration and Nationality Laws was in the library. 124 The law library is staffed by three civilian paralegals that can assist the detainees. 125 Lt. b6, b7C stated that the LexisNexis materials on the two computers designated for detainees were updated every three to four months. 126 Lt. b6, b7C informed the delegation that library staff will train detainees who are not computer literate to use the computers. 127 Lt. (b)(6), (b)(7)c stated that detainees are permitted to retain their paper legal materials, unless it becomes a fire hazard, in which case the materials would be stored in another location. 128 Detainees are also permitted to retain materials on a floppy disk, which they can keep.129 D. Photocopies and Mail Supplies The Standards provide that facilities must make copies of detainees’ legal documents when such copies are reasonable and necessary for a legal proceeding involving the detainee. 130 The Standards also indicate that facilities must provide detainees with envelopes and stamps for mail related to legal matters. 131 119 DOM Detainee Services Standard 1, Section III.C. 120 DOM Detainee Services Standard 1, Section III.I. 121 DOM Detainee Services Standard 1, Section III.K. 122 Observation of delegation member 123 Notes of delegation member 124 Observation of delegation member 125 Observation of delegation member 126 Notes of delegation member 127 Notes of delegation member . b6 on conversation with Lt. b6 b6, b7C . b6 b6 . , on conversation with Lt. , on conversation with Lt. b6 b6, b7C 128 Notes of delegation member , on conversation with Lt. 129 Notes of delegation member , on conversation with Lt. 130 DOM Detainee Services Standard 1, Section III.J. 131 DOM Detainee Services Standard 1, Section III.N. 13 It is unclear whether HCCC fully meets this Standard: an inmate indicated that indigent correspondence for detainees is not properly funded. A copy machine in working order was located in the law library. 132 Lt. b6, b7C informed the delegation that detainees are permitted to make free copies of materials within reasonable limits. 133 Indigent detainees are provided with envelopes and stamps for mail related to legal matters. 134 Envelopes, paper and writing implements are available for detainees in the library.135 b6, b7C Inmate confirmed that envelopes and paper are available in the library. 136 Inmate b6, b7C stated that correspondence from a detainee with no funds in her account will be mailed out, but the cost of the stamps will be deducted from her account, and the account will reflect a negative balance. 137 It is not clear if this policy applied to “indigent” detainees— defined as detainees with less than $3.00 in their account for over 30 days 138 —or only to “nonindigent” detainees with an account balance of zero. Regardless, this definition of indigence is problematic, as it would require a detainee to wait 30 days—the entire length of time available to file an appeal of their immigration case—before being declared “indigent” and provided with access to free stamps. 139 E. Detainee Assistance The Standards provide that detainees may assist one another in researching and preparing legal documents; however, no detainee shall be allowed to charge a fee or accept anything of value for assistance. 140 The Standards provide that a facility shall establish procedures to assist unrepresented, illiterate, or non-English speaking detainees who wish to pursue a legal claim related to their immigration proceedings or detention, and must provide them with more than access to a set of English-language law books. 141 The Standards suggest two procedures to meet this obligation: 1) helping the detainee obtain assistance in using the library and drafting legal documents with appropriate language and reading-writing abilities; and 2) assisting detainees in contacting pro bono legal assistance organizations. 142 132 Observation of delegation member 133 Notes of delegation member 134 Notes of delegation member b6 , on conversation with Lt. b6 b6, b7C , on conversation with Lt. b6 135 Notes of delegation member 136 Notes of delegation member b6, b7C , on conversation with Lt. , on conversation with Inmate . b6, b7C b6 137 Notes of delegation member 138 Hudson County Correctional Center ICE Detainee Handbook, p. 18. 139 The Performance Based National Detention Standards (PBNDS), Section 43, Definitions, defines “indigent” as “ordinarily, a detainee with less than $15.00 in his or her account.” 140 DOM Detainee Services Standard 1, Section III.K. 141 DOM Detainee Services Standard 1, Section III.L. 142 DOM Detainee Services Standard 1, Section III.L. , on conversation with Inmate 14 . HCCC substantially meets this section of the Standards: however, there are no nonEnglish language legal materials in the library. Lt. b6, b7C stated that detainees can, and do, b6, b7C assist each other in legal research and the preparation of legal materials. 143 Inmate stated that she assists detainees with the preparation of legal materials. 144 In addition, a list of pro bono legal assistance organizations was posted in the library. 145 However, it is important to note that the delegation did not observe any non-English legal materials in the library. 146 Inmate b6, b7C stated that there were no non-English materials in library. 147 VI. Group Presentations on Legal Rights The Standards provide that facilities housing ICE detainees “shall permit authorized persons to make presentations to groups of detainees for the purpose of informing them of U.S. immigration law and procedures, consistent with the security and orderly operation of each facility.” 148 Informational posters are to be displayed prominently in the housing units at least forty-eight hours in advance of a scheduled presentation. 149 “The facility shall select and provide an environment conducive to the presentation, consistent with security.” 150 Detainees also must have regular opportunities to view an “INS-approved videotaped presentation on legal rights.” 151 HCCC meets this section of the Standards. According to Lt. b6, b7C , agencies seeking to hold a group rights presentation must notify HCCC staff, which will then accommodate the agency. 152 Legal Services of New Jersey (“LSNJ”) provides group rights presentations in HCCC’s gymnasium each week, on Tuesdays and Thursdays. 153 Those presentations include a “Know Your Rights” video. 154 The procedure for detainees to attend presentations as indicated by Lt. b6, b7C includes LSNJ informing HCCC staff of particular detainees that it would like to attend a presentation including all new arrivals at HCCC. 155 Lt. b6, b7C noted that information about upcoming presentations is posted in the housing units and that detainees can request to 143 Notes of delegation member 144 Notes of delegation member 145 Observation of delegation member 146 Observation of delegation member 147 Notes of delegation member 148 DOM Detainee Services, Group Presentations on Legal Rights, Section I. 149 DOM Detainee Services, Group Presentations on Legal Rights, Section III.C. 150 DOM Detainee Services, Group Presentations on Legal Rights, Section III.E. 151 DOM Detainee Services, Group Presentations on Legal Rights, Section III.I. 152 Notes of delegation member 153 Notes of delegation member , on conversation with Lt. b6 b6, b7C on conversation with Inmate b6 b6, b7C b6 b6 . , on conversation with Inmate b6 b6, b7C on conversation with Lt. on conversation with Lt. b6 b6, b7C 154 Notes of delegation member on conversation with Lt. 155 Notes of delegation member on conversation with Lt. 15 . attend presentations. 156 A schedule of presentations was not observed by the delegation.157 Prior to, and following, presentations, detainees are permitted to meet with presenters. 158 However, detainee-presenter interaction must focus only on the presentation, and not on a detainee’s particular case. 159 Case-specific questions to a presenter are permissible only if the detainee’s attorney expressly approved that interaction. 160 VII. Conditions Regarding Other Provisions of the Standards A. Detainee Handbook The Standards require that every facility develop a site-specific handbook to serve as an overview of, and guide to, the detention policies, rules and procedures in effect at the facility. 161 A copy of the detainee handbook shall be provided to detainees upon their arrival. 162 HCCC meets this section of the Standards. ICE detainees are provided with a copy of the Detainee Handbook upon arrival and must sign to acknowledge their receipt. 163 A record exists of all detainees who have signed for their handbooks. 164 HCCC is currently in the process of translating the Detainee Handbook into Spanish, and HCCC has translators on staff who can translate the policies contained in the Detainee Handbook into several other languages. 165 B. Classification of Detainees The Standards require that detention facilities use a classification system and physically separate detainees into different categories. 166 High-level twos and level threes may be housed together, but under no circumstances will level two detainees with a history of assaultive behavior be housed with level one detainees. 167 It is unclear whether HCCC meets this Standard: the delegation did not determine whether female detainees are separated based on classification. Inmates at HCCC are classified by a numerical system: each inmate is classified as a one, two or three, with one being 156 Notes of delegation member 157 Observation of delegation member 158 Notes of delegation member 159 Notes of delegation member 160 Notes of delegation member 161 DOM Detainee Services Standard 6, Section I. 162 DOM Detainee Services Standard 6, Section I. 163 Notes of delegation member 164 Notes of delegation member 165 Notes of delegation member 166 DOM Detainee Services Standard 4, Section I. 167 DOM Detainee Services Standard 4, Section III.F. , on conversation with Lt. b6 b6, b7C . b6 , on conversation with Lt. b6 , on conversation with Lt. b6, b7C , on conversation with Lt. , on conversation with Lt. b6 , on conversation with Lt. , on conversation with Lt. 16 b6, b7C . the least violent and three being the most violent. 168 Detainees can appeal their classification if they believe they have been misclassified. 169 Twos and threes are reviewed every six months to determine whether their classification should be altered. 170 According to Lt. b6, b7C ones are never housed with threes, but twos can be mixed with either ones or threes. 171 The Detainee Handbook states that level one detainees cannot be mixed with any detainee with a violent felony conviction or aggravated felony conviction. 172 However, all new arrivals are housed in the intake ward pre-classification. 173 It is unclear how or whether female ones and threes are segregated because there is only one unit of female detainees. 174 C. Detainee Transfer The Standards require ICE to notify a detainee’s counsel of record that the detainee is being transferred. 175 Detainees may make telephone calls upon arrival at their final destination; indigent detainees may make one domestic call at government expense. 176 A detainee’s legal materials must accompany the detainee to the new facility. 177 HCCC meets this section of the Standards. Both the detainee and his or her attorney are notified promptly of each transfer, and all legal materials are sent with the detainee to the transfer facility. 178 Indigent transferees are entitled to one domestic call at the government’s expense. 179 D. Correspondence The Standards state that incoming general correspondence shall be inspected for contraband in the presence of detainees. Incoming legal mail can be opened and inspected for contraband in the presence of detainees, but officials are not permitted to read or copy the correspondence. 180 The Standards require that indigent detainees be permitted to send at least 168 Notes of delegation member 169 Notes of delegation member , on conversations with Lt. b6, b7C , on conversation with Lt. b6 170 Notes of delegation member , on conversation with Lt. 171 Notes of delegation member , on conversation with Lt. 172 Hudson County Correctional Center ICE Detainee Handbook, p. 32. 173 Notes of delegation member b6, b7C , on conversation with Lt. b6 174 Notes of delegation member 175 DOM Security and Control Standard 4, Section III.A. 176 DOM Security and Control Standard 4, Section III.G. 177 DOM Security and Control Standard 4, Section III.E. 178 Notes of delegation member , on conversation with Lt. , on conversation with Lt. b6 . b6, b7C 179 Notes of delegation member 180 DOM Detainee Services Standard 3, Sections III. B, E, & F. , on conversation with Lt. 17 . and Deputy Director b6, b7C three pieces of general correspondence and five pieces of special correspondence per week, free of charge. 181 HCCC does not appear to meet this Standard: according to the Detainee Handbook, indigent detainees are not provided with any funds for special correspondence, or for all mail related to legal matters. According to Lt. b6, b7C incoming general and legal correspondence are inspected in accordance with the Standards. 182 Facility staff stated that indigent detainees (defined as those with less than $3.00 in their account for over 30 days 183 ) are provided with envelopes and stamps for mail related to legal matters. 184 However, the Detainee Handbook states that indigent detainees will receive postage and stationery to send up to three first class letters per week, but there is no mention of postage for special correspondence, or correspondence related to legal matters. 185 If the Detainee Handbook is accurate, and HCCC does not permit indigent detainees to send at least five pieces of special correspondence a week, free of charge, this policy does not meet the Standards. Envelopes, paper and writing implements are available for detainees in the library. 186 In addition, the social worker can provide correspondence materials when in her unit on Monday, Wednesday and Friday. 187 b6, b7C According to inmate , the library workers bring legal mail to the unit and detainees are asked to sign for such mail. 188 Regular mail is opened outside the unit and then The inmate indicated that brought to the detainees between 2:30 and 8:30 p.m. 189 correspondence from a detainee with no funds in their account will be sent, but their account will then register a negative balance. 190 F. Disciplinary Policy The Standards indicate that facility authorities “will impose disciplinary sanctions on any detainee whose behavior is not in compliance with facility rules and procedures” in order “[t]o provide a safe and orderly living environment.” 191 Each facility must have a detainee disciplinary system that has “progressive levels of reviews, appeals, procedures, and 181 DOM Detainee Services Standard 4, Sections III I, and Standard 1, Section III.N. 182 Notes of delegation member 183 Hudson County Correctional Center ICE Detainee Handbook, p. 18. 184 Notes of delegation member 185 Hudson County Correctional Center ICE Detainee Handbook, p. 18 186 Notes of delegation member 187 Notes of delegation members 188 Notes of delegation members b6 b6 b6 , on conversation with Lt. on conversation with Lt. on conversation with Lt. and . b6, b7C b6, b7C . , on conversation with Inmate and b6 b6, b7C . , on conversation with Inmate . b6, b7C b6 189 Notes of delegation members and , on conversation with Inmate . 190 Notes of delegation members and , on conversation with Inmate . 191 DOM Security and Control, Disciplinary Policy, Section I. 18 documentation procedures.” 192 The disciplinary policy must clearly define detainee rights and responsibilities, and any disciplinary action taken must not be capricious or retaliatory. 193 Officers who witness a prohibited act must prepare and submit an incident report that “must state the facts clearly, precisely, and concisely, omitting no details that could prove significant.” 194 All incident reports filed by officers must be investigated within twenty-four hours of the incident. 195 A disciplinary panel may impose appropriate sanctions upon determining that a detainee committed a disciplinary infraction, 196 but the following sanctions may not be imposed: “corporal punishment; deviations from normal food services; deprivation of clothing, bedding, or items of personal hygiene; deprivation of correspondence privileges; or deprivation of physical exercise unless such activity creates an unsafe condition.” 197 Only a disciplinary panel may impose a segregation sanction, 198 and “[t]ime in segregation after a hearing will generally not exceed 60 days.” 199 The Detainee Handbook must “provide notice of the facility’s rules of conduct, and of the sanctions imposed for violations of the rules.” 200 The Detainee Handbook must also notify detainees of specific rights, including the right to protection from abuse, harassment, and discrimination, the right to pursue a grievance, and the right to due process, including prompt resolution of a disciplinary matter. 201 HCCC does not meets these sections of the Standards: some incidents are not detailed in a report, and aside from the pre-hearing process, the Detainee Handbook neither expressly mentions the disciplinary process nor clearly differentiates minor offenses from major offenses. Lt. b6, b7C stated that if an officer deems an observed disciplinary violation to be minor, the officer may implement an informal, minor punishment. 202 This policy does not follow the Standard on Discipline, which requires an incident report for minor and major offences at ISGAs. 203 Lt. b6, b7C provided the following example of how an incident deemed to be minor, would be handled: if a detainee refused to follow an order, such as an order to clean up his or her area, the officer may punish that minor infraction by requiring the detainee 192 DOM Security and Control, Disciplinary Policy, Section III.A.1. 193 DOM Security and Control, Disciplinary Policy, Sections III.A.1 & A.2. 194 DOM Security and Control, Disciplinary Policy, Section III.B. 195 DOM Security and Control, Disciplinary Policy, Sections III.B. & C. 196 DOM Security and Control, Disciplinary Policy, Section III.F. 197 DOM Security and Control, Disciplinary Policy, Section III.A.3. 198 DOM Security and Control, Disciplinary Policy, Section III.F. 199 DOM Security and Control, Disciplinary Policy, Section III.H.1. 200 DOM Security and Control, Disciplinary Policy, Section III.A.5. 201 DOM Security and Control, Disciplinary Policy, Section III.A.5. 202 Notes of delegation member 203 DOM Security and Control, Disciplinary Policy, Section III.B. b6 , on conversation with Lt. 19 b6, b7C . to sit separately from the rest of the population for a few hours. 204 When an officer observes a disciplinary infraction that cannot be handled informally, an incident report will be filed and an investigation will take place within twenty-four hours of the incident. 205 If no report is filed within that temporal window, the detainee is found innocent of any charges stemming from the incident, and actions against the officer for failure to file a report may be pursued. 206 Each incident report must contain the name and number of the detainee who committed the prohibited act, the location and time of the incident, any immediate action taken, witnesses to the incident, physical evidence, if any, and the facts underlying the incident. 207 Once prepared, the detainee must receive a copy of the report and must provide a written acknowledgement that he or she was informed of his or her pertinent rights and served with a copy of the report. 208 Serious violations generally result in pre-hearing segregation. 209 Usually, Deputy Director b6, b7C is notified of the incident within one hour. 210 The initial report is filed, an investigation is undertaken, and a hearing generally is conducted within twenty-four hours of the incident, although the hearing always occurs within seventy-two hours. 211 Interpreters are provided, and, should no interpreter be able to communicate with a detainee, HCCC uses the AT&T translation service. 212 The final decision of the hearing panel may be appealed to HCCC’s Director or Deputy Director, and that appeal is usually heard no later than seven days after the initial decision. 213 The time between the initial complaint and the appeal hearing largely depends on how long it takes a detainee to complete required forms to pursue an appeal. 214 Determinations of guilt by the panel for major disciplinary violations usually result in segregation, although Lt. b6, b7C indicated that there is a range of punishments depending on the nature of the violation. 215 According to Deputy Director b6, b7C , segregation usually lasts no longer than five days but has lasted as long as twenty days. 216 Deputy Director b6, b7C noted that a detainee will not be segregated for more than thirty days. 217 204 Notes of delegation member 205 Notes of delegation member 206 Notes of delegation member 207 Details taken from “Inmate Disciplinary Report,” a form copy of which was provided by the facility. 208 Details taken from “Inmate Disciplinary Report,” a form copy of which was provided by the facility. 209 Notes of delegation member , on conversation with Lt. 210 Notes of delegation member , on conversation with Deputy Director 211 Notes of delegation member , on conversation with Lt. 212 Notes of delegation member , on conversation with Lt. 213 Notes of delegation member 214 Notes of delegation member , on conversation with Lt. 215 Notes of delegation member , on conversation with Lt. 216 Notes of delegation member , on conversation with Deputy Director 217 , on conversation with Lt. b6 , on conversation with Lt. . b6, b7C , on conversation with Lt. . . b6, b7C . b6, b7C . b6, b7C b6 , on conversation with Lt. b6, b7C and Deputy Director . b6, b7C Notes of delegation member , on conversation with Deputy Director 20 . b6, b7C . The Detainee Handbook lists a number of offenses that subject a detainee to discipline.218 It designates penalties for “Minor Offenses,” which may warrant punishments such as verbal or written reprimands and institutes a living area restriction for no more than 15 days, 219 as well as penalties for “Major Offenses,” which may result in the initiation of criminal proceedings and segregation. 220 While offenses are categorized into the two groups for punishment, the Detainee Handbook lists what constitutes offenses in categories C, D, E, F, and G. 221 The Detainee Handbook provides no indication of which groups of offenses will be considered minor, as compared to major. Further, although the Detainee Handbook sets forth pre-hearing segregation procedures, it does not indicate the process followed by the disciplinary panel when initially ruling on a disciplinary infraction or the process by which that determination may be appealed. 222 G. Staff-Detainee Communication The Standards require that procedures be in place “to allow for formal and informal contact between key facility staff, ICE staff and ICE detainees and to permit detainees to make written requests to ICE staff and receive an answer in an acceptable time frame.” 223 Scheduled weekly visits must be conducted by ICE personnel, and “regular unannounced (not scheduled) visits” must be conducted by the ICE OIC, the Assistant OIC, and designated department heads. 224 The unannounced visits must occur regularly. 225 The visits permit ICE staff to monitor housing conditions, interview detainees, review records, and answer questions for detainees who do not comprehend the immigration removal process. 226 The Standards also provide that detainees “have the opportunity to submit written questions, requests, or concerns to ICE staff,” which “shall be delivered to ICE staff by authorized personnel (not detainees) without reading, altering, or delay.” 227 All facilities must have “written procedures to route detainee requests to the appropriate ICE official” and must assist detainees “who are disabled, illiterate, or know little or no English.” 228 The Standards suggest that detainee requests be forwarded to the appropriate ICE office within seventy-two hours and “answered as soon as possible or practicable, but not later than seventy-two hours from receiving the request.” 229 218 Hudson County Correctional Center ICE Detainee Handbook, pp. 22-28. 219 Hudson County Correctional Center ICE Detainee Handbook, p. 28. 220 Hudson County Correctional Center ICE Detainee Handbook, p. 28. 221 Hudson County Correctional Center ICE Detainee Handbook, pp. 22-28. 222 Hudson County Correctional Center ICE Detainee Handbook, p. 21. 223 DOM Detainee Services, Staff-Detainee Communication, Section I. 224 DOM Detainee Services, Staff-Detainee Communication, Section III.A. 225 DOM Detainee Services, Staff-Detainee Communication, Section III.A.1. 226 DOM Detainee Services, Staff-Detainee Communication, Section III.A. 227 DOM Detainee Services, Staff-Detainee Communication, Section III.B. 228 DOM Detainee Services, Staff-Detainee Communication, Section III.B. 229 DOM Detainee Services, Staff-Detainee Communication, Section III.B.1. 21 HCCC meets these requirements in the Standards. Both the male and female housing units at HCCC contain a lock box with the English description: “ICE Grievance/Complaint Box.” 230 The lock box contains a slot in which detainees may place written complaints. 231 Only ICE staff members have a key to the lock box. 232 A sign above the lock box indicates that an ICE staff member will empty the lock box every Monday, Wednesday, and Friday, 233 but Lt. b6, b7C and Deputy Director b6, b7C stated that an ICE staff member empties the lock box 234 daily. ICE conducts scheduled visits to HCCC. 235 ICE provided the delegation with an example of a list posted in HCCC of ICE officers scheduled to visit and meet with detainees. 236 A female detainee approached Deputy Director b6, b7C during the delegation’s visit to ask a question informally. 237 HCCC staff takes steps to encourage staff-detainee communication where language is an issue; Lt. b6, b7C cited one instance in which the AT&T translation service was utilized to aid in communication with a detainee who spoke Chinese. 238 The Detainee Handbook also sets forth a formal grievance procedure and provides the address where detainees may send complaints about officer misconduct. 239 A posted flyer provides detainees with an address and phone number for the DHS Office of the Inspector General (OIG) Hotline that detainees may use to “[r]eport suspected criminal violations, misconduct, wasteful activities, and allegations of civil rights or civil liberties abuse.” 240 H. Religious Practices The Standards require that detainees of different religious beliefs be provided with “reasonable and equitable opportunities” to practice their respective faiths. 241 Facilities must “designate space for religious activities.” 242 Opportunities to practice must “exist for all equally, 230 Observation of delegation member 231 Observation of delegation member 232 Notes of delegation member 233 Observation of delegation member 234 Notes of delegation member b6 b6 , on conversation with Lt. b6, b7C and Deputy Director b6, b7C . , on conversation with Lt. b6, b7C and Deputy Director b6, b7C . b6 b6 235 Notes of delegation member 236 b6 Observation of delegation member ; “Office of Detention and Removal Operation Newark Field Office: ICE Deputy’s Visit Scheduled,” provided by Deputy Director b6, b7C . 237 Observation of delegation member 238 Notes of delegation member 239 Hudson County Correctional Center ICE Detainee Handbook, pp. 30-33. 240 b6 Observation of delegation member General provided by Deputy Director , on conversation with Deputy Director Croteau. . b6 b6 , on conversation with Lt. b6, b7C ; flyer from Office of Homeland Security, Office of Inspector b6, b7C 241 DOM Detainee Services, Religious Practices, Section I. 242 DOM Detainee Services, Religious Practices, Section III.E. 22 regardless of the number of practitioners of a given religion, whether the religion is ‘mainstream,’ whether the religion is ‘Western’ or ‘Eastern,’ or other such factors. 243 Opportunities will be constrained only by concerns about safety, security, the orderly operation of the facility, or extraordinary costs associated with a specific practice.” 244 Unless a valid security concern exists, detainees should have reasonable access to religious property and are permitted to wear religious headwear in all areas of the facility. 245 Moreover, a facility’s staff shall make “all reasonable efforts to accommodate” special food services required by a detainee’s particular religion. 246 Detainees in confinement must also be permitted to participate in religious practices, consistent with the safety, security, and orderly operation of the facility. 247 HCCC appears to meet this section of the Standards. According to Deputy Director , HCCC attempts to provide reasonable opportunities for individuals to engage in religious practices. 248 HCCC contains a chapel that is used to hold religious services. 249 Inmate b6, b7C noted that up to eight people are permitted to gather at once to pray in a common 250 She also stated that Catholic services are held on Thursdays, and a rabbi routinely room. visits HCCC to officiate Jewish services. 251 Given the number of individuals of Muslim faith at HCCC, Muslim services are held in the gymnasium, 252 and Inmate b6, b7C acknowledged that “Muslims are treated well.” 253 HCCC relies heavily on outside volunteers to officiate religious services. 254 However, according to Deputy Director b6, b7C a detainee who practices a religion that is not common or for which no volunteer arrives to officiate services can make a request that HCCC seek out an officiant. 255 If no security threat is posed, HCCC will make an effort to accommodate the request. 256 In addition, HCCC provides certain religious articles, including, but not limited to, crucifixes and rosary beads. 257 Should a detainee require additional religious paraphernalia that HCCC does not provide on site, the detainee can make a request for the item, and HCCC staff will attempt to fulfill that request if no security threat is perceived. 258 Finally, b6, b7C 243 DOM Detainee Services, Religious Practices, Section III.E. 244 DOM Detainee Services, Religious Practices, Section I. 245 DOM Detainee Services, Religious Practices, Section III.K. 246 DOM Detainee Services, Religious Practices, Section III.M. 247 DOM Detainee Services, Religious Practices, Section III.O. 248 Notes of delegation member , on conversation with Deputy Director Notes of delegation member 250 Notes of delegation members . b6, b7C b6 249 , on conversation with Deputy Director and , on conversation with Inmate Notes of delegation members 252 Notes of delegation member 253 Notes of delegation members 254 Notes of delegation member , on conversation with Lt. 255 Notes of delegation member , on conversation with Deputy Director 256 Notes of delegation member and b6 b6 . b6, b7C b6 b6 251 b6 . , on conversation with Inmate , on conversation with Lt. and b6 b6, b7C . and Deputy Director , on conversation with Inmate b6, b7C . . b6, b7C 257 Notes of delegation member , on conversation with Deputy Director . 258 Notes of delegation member , on conversation with Deputy Director . 23 . . b6, b7C and Deputy Director , on conversation with Deputy Director b6, b7C b6, b7C . detainees are permitted to wear religious headwear and possess other religious items if those items are not deemed to create a security risk. 259 During the delegation’s visit, a male detainee was seen wearing a headscarf, and a female detainee was observed wearing rosary beads around her neck. 260 This is consistent with the Detainee Handbook, which notes that detainees may wear religious items “that do not pose a threat to safety/security.” 261 The Detainee Handbook informs detainees that “[s]pecial diets based on religious requirements will be arranged through ICE.” 262 Inmate b6, b7C noted “no pork is ever served” at HCCC to avoid inconsistencies with faith-based dietary restrictions. 263 Detainees with other faith-based dietary restrictions can address HCCC staff with dietary requests. 264 For example, b6, b7C Inmate remarked that to accommodate detainees of Muslim faith during Ramadan HCCC serves food at night and at four o’clock in the morning, and the practicing Muslim detainees receive the same amount of food served during the course of the day to other detainees. 265 Specific faith-based meals are often brought into HCCC by outside volunteers. 266 Lt. b6, b7C cited one example of a rabbi who brought faith-based meals into HCCC to be served to detainees of Jewish faith. 267 Lt. b6, b7C acknowledged that, given the large number of individuals of Muslim faith at HCCC, it is impractical for HCCC to itself satisfy some specific Muslim faith-based meal requests. 268 He noted, however, that HCCC would receive a volunteer wiling to supply specific faith-based meals to HCCC’s large Muslim population. 269 I. Medical Care The Standards require that all detainees have their medical, dental and mental health care needs met in a timely and efficient manner. 270 HCCC meets this section of the Standards. Upon arrival at HCCC, detainees are subjected to a medical examination and, until they receive medical clearance, are housed in a 259 Notes of delegation member 260 Observation of delegation member 261 Hudson County Correctional Center ICE Detainee Handbook, p. 20. 262 Hudson County Correctional Center ICE Detainee Handbook, p. 8. 263 Notes of delegation members 264 Notes of delegation member 265 Notes of delegation members 266 Notes of delegation member 267 Notes of delegation member , on conversation with Deputy Director b6 b6 b6 . . b6 b6 b6, b7C and b6 , on conversation with Inmate , on conversation with Lt. and b6 b6, b7C . , on conversation with Lt. b6 . b6, b7C 268 Notes of delegation member , on conversation with Lt. . 269 Notes of delegation member , on conversation with Lt. . 270 DOM Detainee Services Standard, Medical Care, Part IV, Section 22. 24 . b6, b7C . . , on conversation with Inmate , on conversation with Lt. b6, b7C separate intake unit. 271 Medical clearance, including results from x-rays and tuberculoses testing, can take anywhere from three days to two weeks. 272 HCCC employs twenty registered nurses or nursing assistants, who are all county employees. 273 In addition, there are seven doctors working at the hospital, through a vendor, Correctional Health Services (“CHS”). 274 An eighth doctor works as the medical administrator for the prison. 275 HCCC employs two psychiatrists and two psychologists. 276 In addition to the medical center, a “satellite” medical office is located just outside the entrance to the housing pods. 277 Detainees have one dedicated nurse practitioner who is assigned to their care and is the primary contact for detainees’ medical issues. 278 Medical staff is on call twenty-four hours a day, seven days a week. 279 The nurse practitioner is available for sick calls on weekdays from 8:00 a.m. to 4:30 p.m. 280 Medical emergencies are sent to the hospital for evaluation. 281 A posted flyer, written in English and Spanish, encourages detainees to “talk to a staff member or the medical staff” if the detainee feels that he or she is suffering from the listed symptoms, which were indicative of suicidal impulses. 282 Non-emergent dental care is addressed at HCCC by county-employed dentists. 283 More serious or emergency services are provided by contract vendors. 284 For non-emergent medical needs, sick call is held every day. 285 HCCC provides a form which detainees can fill out to receive medical attention. 286 The forms are placed in a clearly 271 Notes of delegation member , on conversation with Lt. 272 Notes of delegation member , on conversation with Lt. 273 Notes of delegation member , on conversation with Lt. 274 Notes of delegation member , on conversation with Lt. b6, b7C b6 275 Notes of delegation member , on conversation with Lt. 276 Notes of delegation member , on conversation with Lt. 277 Notes of delegation member , on conversation with Lt. 278 Notes of delegation member , on conversation with Lt. 279 Notes of delegation member 280 Notes of delegation member , on conversation with Lt. b6 b6, b7C on conversation with Lt. b6 281 Notes of delegation member 282 Observation of delegation member Director b6, b7C . 283 Notes of delegation member 284 Notes of delegation member . . b6, b7C on conversation with Lt. b6 . ; Suicide Prevention Flyer prepared by ICE, provided by Deputy , on conversation with Lt. . , on conversation with Lt. b6 . b6, b7C 285 Notes of delegation member , on conversation with Lt. . 286 Notes of delegation member , on conversation with Lt. . 25 marked box near the telephones in each housing unit and are collected, daily, by the medical staff. 287 The inmate we spoke with was critical of the response time for receiving medical care. 288 The inmate also complained that she had painful swelling of the gums but was initially denied access to a dentist and forced to treat her symptoms with painkillers. 289 The inmate noted however, that when the problem returned six months later, she was provided with access to a dentist. 290 J. Recreation The Standards require that all detainees have access to recreational programs and activities under conditions of security and safety. 291 Detainees should be housed in facilities with outdoor recreation and be provided with access one hour per day, five days per week. 292 If a facility provides only indoor recreation, detainees must have access for at least one hour per day, including exposure to natural light. 293 Detainees should have access to “fixed and movable equipment,” including opportunities for cardiovascular exercise, and games and television in dayrooms. 294 Under no circumstances will a facility require detainees to forego law library privileges for recreation privileges. 295 HCCC meets this section of the Standards. Each housing unit has a triangular-shaped recreation room approximately 40’ x 30’ x 30’ that has one wall of chain link fencing allowing open air and sunlight to enter. 296 The recreation area is open to detainees seven days a week from 7:00 a.m. until 9:00 p.m., and detainees may remain in the room as long as they want. 297 There are two pieces of “equipment” in each recreation room: a metal bar for doing pull-ups, and a folded-up ping-pong table. 298 Each housing unit also has two television sets. 299 Since 287 Notes of delegation member 288 Notes of delegation members 289 Notes of delegation members 290 Notes of delegation members 291 DOM Detainee Services, Recreation, Section I. 292 DOM Detainee Services, Recreation, Sections III.A. & B. 293 DOM Detainee Services, Recreation, Section III.B. 294 DOM Detainee Services, Recreation, Section III.G. 295 DOM Detainee Services, Recreation, Section III.B. 296 Observations of delegation members 297 Notes of delegation members 298 Observations of delegation member 299 , on conversation with Lt. b6 and , on conversation with Inmate b6 and . b6, b7C , on conversation with Inmate and b6 and b6 b6 . b6 Observations of delegation member . , on conversation with Inmate and b6 b6, b7C . 26 b6 . . , on conversation with Lt. . b6, b7C recreation is available to detainees throughout the day, law library privileges do not interfere with recreation privileges. 300 K. Voluntary Work Program The Standards require that every facility with a work program will provide detainees who are physically and mentally able to work the opportunity to work and earn money. 301 HCCC appears to meet this section of the Standards. HCCC offers detainees the ability to voluntarily participate in several work details for which compensation is provided. 302 According to Lt. b6, b7C , however, few detainees desire to participate in such work details because many duties require detainees to intermingle or work alongside the prison’s general population inmates, and the vast majority of ICE detainees choose to avoid conflict entirely by not participating in the voluntary work program. 303 According to Lt. b6, b7C , the general population inmates resent the ICE detainees because of the additional rights they are afforded, and there is tension and animosity that exists between these two groups. 304 L. Hunger Strikes The Standards require that detainees be monitored, counseled and provided appropriate treatment while on a hunger strike. 305 Any detainee who does not eat for 72 hours must be referred to the medical department for evaluation and possible treatment. 306 HCCC meets this section of the Standards. As soon as any detainee alerts HCCC officials that he or she is on a hunger strike, or officials become otherwise aware, Lt. b6, b7C b6, b7C practice is to immediately contact ICE Field Office Director . 307 Any detainee on a hunger strike is transferred to the medical center for monitoring and oversight. 308 Often, Officer b6, b7C or his staff will contact a hunger-striking detainee to determine if they can reach an agreeable resolution. 309 Lt. b6, b7C receives regular updates regarding a hunger strike and he 300 Observations of delegation member b6 , on conversation with Lt. ; notes of delegation members b6 b6, b7C and b6 . 301 DOM Detainee Services Standard 18, Sections I & III.A. 302 Notes of delegation member 303 Notes of delegation member 304 Notes of delegation member 305 DOM Detainee Services Standard 19, Section I. 306 DOM Detainee Services Standard 19, Section III.A.1. 307 Notes of delegation member , on conversation with Lt. b6 , on conversation with Lt. b6, b7C , on conversation with Lt. , on conversation with Lt. and Deputy Director b6, b7C 308 Notes of delegation member 309 Notes of delegation member b6 , on conversation with Lt. b6, b7C and Deputy Director , on conversation with Deputy Director 27 b6, b7C . b6 immediately provides all information to Officer b6, b7C . 310 HCCC has not had a large number of hunger strikes; Lt. b6, b7C estimated an average of one per year for the last few years. 311 M. Staff Training 312 To ensure “that facility staff, contractors, and volunteers are competent in their assigned duties,” the PBNDS require that those individuals “receive initial and ongoing training.”313 Prior to assuming their duties at an ICE facility, new employees, contractors, and volunteers must “be provided an appropriate orientation to the facility and the ICE/DRO National Detention Standards.” 314 Training programs should be commensurate with the responsibilities to be imposed on the individual being trained. 315 Both initial orientation and annual training programs should include “self-defense and use-of-force procedures,” 316 testing for “competency in firearms use,” 317 “information on the facility’s written code of ethics,” 318 and “information on drug-free workplace requirements and procedures.” 319 HCCC appears to meet this section of the PBNDS. According to Lt. b6, b7C , all officers receive eighteen weeks of “Academy Training,” one of which is spent in a detention facility, before they are commissioned to oversee detainees. 320 Upon arrival at HCCC, new officers receive two weeks of in-house training conducted by the HCCC in-house training unit. 321 That training covers, among other things, officer interaction with ICE detainees, the Standards, use-of-force procedures, and firearms use. 322 Additionally, it is mandated that all officers annually undertake between thirty-two and forty hours of additional training, which focuses on topics similar to those covered during the initial orientation period. 323 VIII. Conclusion 310 Notes of delegation member , on conversation with Lt. b6 b6, b7C 311 Notes of delegation member 312 A staff-training Standard is included only in the Performance Based National Detention Standards (PBNDS). No corresponding standard exists under the Standards presently in effect. 313 Performance Based National Detention Standards (PBNDS), Training Standard, Section I. 314 PBNDS, Staff Training Standard, Section II.1. 315 PBNDS, Staff Training Standard, Sections II.2, 4–8. 316 PBNDS, Staff Training Standard, Section II.11. 317 PBNDS, Staff Training Standard, Section II.9. 318 PBNDS, Staff Training Standard, Section II.14. 319 PBNDS, Staff Training Standard, Section II.13. 320 Notes of delegation member 321 Notes of delegation member , on conversation with Lt. , on conversation with Lt. . , on conversation with Lt. . b6, b7C b6 322 Notes of delegation member , on conversation with Lt. . 323 Notes of delegation member , on conversation with Lt. . 28 Overall, HCCC has made many improvements to their facility since the last delegation visited in August 2006. This delegation found that while the HCCC adequately met some of the Standards that were reviewed, the facility fell short of satisfying certain significant provisions promulgated by the Standards. The major areas where problems that remain are: General Visitation. HCCC does not allow visits on weekends, and the Detainee Handbook does not detail non-legal visitation hours or procedures. Telephone Access to Legal Representatives. Improper time limits are placed on attorney telephone calls, legal calls may be monitored, and private calls to attorneys are not readily available or offered. Incoming Calls and Messages. Messages are not delivered to detainees. Library Access and Legal Materials. The Detainee Handbook does not include the policy for requesting additional time and materials from the law library, and a list of library holdings was not posted in the library. Indigent Legal Correspondence. The Detainee Handbook states that indigent detainees are only given funding for three letters a week, and does not mention any funding for special correspondence, or the payment of all postage for mail related to legal matters at the government expense. Disciplinary Policy. Certain incidents are not detailed in a report, and aside from the pre-hearing process, the Detainee Handbook neither expressly mentions the disciplinary process nor clearly differentiates minor offenses from major offenses. Whether HCCC meets the following Standard remains unclear. Classification of Detainees. It is unclear whether HCCC meets this Standard, because it is unclear how female detainees are separated. This facility should continue to take steps to improve in all the categories listed above. 29 Facility Name: HUDSON COUNTY CORRECTIONAL CENTER Date of Tour: October 7, 2008 b6 b6 b6 b6 b6 Tour Participants: Latham & Watkins LLP attorneys , , , and *Standards are Detainee Services Standards unless otherwise indicated. Standards excerpts are typed verbatim. Issues are generally listed in their order from the Report. Report comments in bold are priority issues for ICE-ABA discussion. Delegation Report Source Standard 16, Telephone Access III.J. Facility staff shall not electronically monitor detainee telephone calls on their legal matters, absent a court order. The Hudson County Correctional ICE Detainee Handbook (HCCC Detainee Handbook) States that all telephone calls are monitored for their duration, this includes all legal calls. (p.9 ¶2) HCCC Detainee Handbook p.5, and Lt. and Deputy Director A method for private calls is available in the social workers’ office, but the process is not explained to detainees. Facility staff stated that it would be too burdensome to explain. (p.10 ¶1) Deputy Director III.F. If time limits are necessary for such calls, they shall be no shorter than 20 minutes …. All phone calls are automatically disconnected after 15 minutes. (p.9 ¶2) HCCC Detainee Handbook p.5. 2. Standard 16, Telephone Access III.I. The facility shall take and deliver telephone messages to detainees as promptly as possible. The facility does not routinely take and deliver phone messages for detainees, even messages from legal representatives. (p.10 ¶3) 3. Standard 17, Visitation III.H.1. Visits shall be permitted during set hours on Saturdays, Sundays, and holidays. Non-legal visits are not allowed on Friday, Saturday or Sunday. (p.6 ¶2) Delegation observations; Deputy Director and Lt. . Delegation observations; Lt. . III.B. The facility shall provide written notification of visitation rules and hours in the detainee handbook, or equivalent, given each detainee upon admittance. The facility shall also post these rules and hours where detainees can easily see them. HCCC Detainee Handbook does not detail visitation hours or procedures. (p.6 ¶2) 1. b6, b7C b6, b7C b6, b7C 1 b6, b7C ABA Commission on Immigration - Detention Standards Implementation Initiative ICE Response b6, b7C III.F. The facility shall not restrict the number of calls a detainee places to his/her legal representative, nor limit the duration of such calls by rule or automatic cut-off, unless necessary for security purposes or to maintain orderly and fair access to telephones. b6, b7C ICE Standard* HCCC Detainee Handbook, pp.16-17. 4. 5. Standard 1, Access to Legal Material III.Q. The detainee handbook or equivalent, shall provide detainees with the rules and procedures governing access to legal materials, including the following information: 1. that a law library is available for detainee use; 2. the scheduled hours of access to the law library; 3. the procedure for requesting access to the law library; 4. the procedure for requesting additional time in the law library (beyond the 5 hours per week minimum); 5. the procedure for requesting legal reference materials not maintained in the law library; and 6. the procedure for notifying a designated employee that library material is missing or damaged. These policies and procedures shall also be posted in the law library along with a list of the law library's holdings. Standard 4, Detainee Classification System III.F. When it becomes necessary to house detainees of different classification levels the following guidelines shall be followed: 1. Level three detainees will not be housed with level one detainees. 2. Levels one and two may be mixed, and high level twos and level threes may be mixed, when a facility is at or above full capacity. 3. Under no circumstance will a level two detainee with a history of assaultive or combative behavior be placed in a level one housing unit. 4. In facilities that have single cell living arrangements, detainees that pose an immediate and serious threat of violence to staff or other detainees shall be housed there. The HCCC Detainee Handbook does not indicate the scheduled hours of detainee access to the library, the procedure for requesting additional time/materials, or how to notify a designated employee that material is missing or damaged. (p.11 ¶4) HCCC Detainee Handbook p.9. It is unclear how or whether female ones and threes are segregated because there is only one unit of housing for female detainees. (p.17 ¶2) Delegation observations. ABA Commission on Immigration - Detention Standards Implementation Initiative 2 7. Standard 5, Security and Control III.B. Officers who witness a prohibited act or have reason to suspect one has been committed shall prepare and submit an incident report. III.L. The detainee handbook, or equivalent, shall notify detainees of the following: 1. The disciplinary process. 2. The prohibited acts and disciplinary severity scale: 3. The procedure for appealing disciplinary findings. Standard 3, Correspondence and Other Mail III.I. Indigent detainees will be permitted to mail a reasonable amount of mail each week, including at least five pieces of special correspondence and three pieces of general correspondence. Indigent detainees will be permitted to mail the following at government expense: 1. All correspondence related to a legal matter, including correspondence to a legal representative, potential legal representative, and any court, 2. Packages containing personal property, when the OIC determines that storage space is limited and that mailing the property is in the government's best interest (see the "Control and Disposition of Contraband” standard). b6, b7C 6. Minor incidents are not always detailed in a report. (p.19 ¶3) Lt. The HCCC Detainee Handbook neither expressly mentions the disciplinary process nor clearly differentiates minor offenses from major offenses. (p. 21 ¶1) HCCC Detainee Handbook, pp.22-28. The HCCC Detainee Handbook states that indigent detainees will receive postage and stationery to send up to three first class letters per week; however, there is no mention of postage for special correspondence or for all mail related to legal matters. (p. 18 ¶1) HCCC Detainee Handbook, p.18. ABA Commission on Immigration - Detention Standards Implementation Initiative 3 Hudson County Dep~entofCO~ons . EN,GLISH :.",' HANDBOOK l.e.E. J)ETAINEE Issued Q6/05 ',,:. R~issued07l08 ",. " '?:, : .. - >-: ; Update 07/08 b6, b7C b6, b7C