INS Detention Standards Compliance Audit - Kenosha County Detention Center, Kenosha, WI, 2007
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Sears Tower, Suite 5800 233 S. Wacker Dr. Chicago, Illinois 60606 Tel: (312) 876-7700 Fax: (312) 993-9767 www.lw.com FIRM / AFFILIATE OFFICES Boston New York Brussels Northern Virginia Chicago Orange County Frankfurt Paris Hamburg San Diego Hong Kong San Francisco London Shanghai Los Angeles Silicon Valley Milan Singapore MEMORANDUM Moscow Tokyo August 21, 2007 New Jersey Washington, D.C. To: From: Copies to: Subject: John P. Torres, Director, Office of Detention and Removal, Immigration and Customs Enforcement American Bar Association Delegation to the Kenosha County Detention Center1 b6 Associate Director, ABA Commission on Immigration Report on Observational Tour of the Kenosha County Detention Center, Kenosha, Wisconsin This memorandum summarizes and evaluates information gathered at Kenosha County Detention Center (“KCDC” or “the Facility”) in Kenosha, Wisconsin, during the delegation’s July 12, 2007 visit to the Facility. The information was gathered via observation of the Facility by the delegation, interviews with six detainees, and discussions with KCDC and Immigration and Customs Enforcement (“ICE”) personnel. I. ICE DETENTION STANDARDS In November 2000, the Immigration and Naturalization Service2 promulgated the “INS Detention Standards” (the “Standards”) to ensure the “safe, secure and humane treatment” of immigration detainees. The thirty-eight standards contained in the Detention Operations Manual cover a broad spectrum of issues ranging from visitation policies to grievance procedures. The Standards apply to ICE-operated detention centers and other facilities that house immigration detainees pursuant to a contract or intergovernmental service agreement (“IGSA”). The Standards went into effect at ICE-operated detention facilities on January 1, 2001. ICE intended to phase in the Standards at all of its contract and IGSA facilities by December 31, 2002. The Standards were designed to establish minimum requirements to which ICE must adhere in its facilities; and constitute a floor rather than a ceiling for the treatment of immigration detainees. Each Field Office or Officer-in-Charge has discretion to promulgate 1 The delegation was comprised of attorneys and summer associates from the Chicago office of Latham & Watkins b6 b6 LLP, including and 2 Effective March 1, 2003, the INS ceased to exist as an agency of the Department of Justice. The INS’ immigration enforcement functions were transferred to Immigration and Customs Enforcement (“ICE”), a division of the newlycreated Department of Homeland Security (“DHS”). polices and practices affording ICE detainees enhanced rights and protections, beyond those provided for by the Standards. II. INTRODUCTION A. The Delegation’s Visit, July 12, 2007 On Thursday, July 12, 2007, the members of our delegation met with several members of KCDC’s staff and a representative from ICE. Detention Officer Corporal b6, b7c b6, b7c b6, b7c and ICE Deportation Officer Agent led our delegation on a tour of the 3 b6 b6 facilities. The delegation also met with Hea and Pastor , additional KCDC personnel. The delegation appreciates the co these individuals. They were direct and accommodating during our tour of the Facility. This report is based on the discussions we had with KCDC and ICE employees, as well as observations of the Facility and interviews with six immigration detainees. In many instances, the detainees’ reports were compatible with statements made by Facility personnel and/or our observations. In such cases, the delegation was able to more accurately determine whether KCDC policy and procedures successfully met the Standards. However, in certain instances, the detainees’ reports conflicted with statements made by facility personnel. Where we were unable to reconcile the conflicting reports, the delegation was unable to determine conclusively whether the Standards are being met. B. General Information About the Kenosha County Detention Center The Kenosha County Detention Center houses federal immigration detainees according to an IGSA with ICE. According to the KCDC personnel, the Facility has the capacity to hold 1200 individuals, with a current population of 728 inmates, of which 108 are immigration detainees.4 III. LEGAL ACCESS STANDARDS A. Legal Access/Visitation 1. Visitation by Attorneys Detention centers should permit visits from attorneys, other legal representatives, legal assistants, and interpreters.5 The Standards require that facilities permit legal visitation seven days per week.6 Attorneys should have access to their clients eight hours per day during the week and four hours per day during the weekend and on holidays.7 The visits must be 3 Sergeant A hereto. b6, b7c led our delegation on a tour of the Kenosha County Pre-Trial Facility. See Appendix 4 July 12, 2007 General Population Information Sheet, Ex. A hereto. 5 Detention Operations Manual, Detainee Services, Standard 17, Section III.I.3. 6 Detention Operations Manual, Detainee Services, Standard 17, Section III.I.2. 7 Detention Operations Manual, Detainee Services, Standard 17, Section III.I.2. 2 private, and should not be interrupted for head counts.8 Legal visitations may proceed through scheduled meal periods.9 Facilities should establish a procedure by which attorneys may call to determine whether a detainee is housed in a particular facility.10 KCDC has met some of this section of the Standards, but attorney-client meetings are recorded. Attorneys may visit the detainees seven days per week, and there is no limit on the number of visits allowed.11 Legal visitation hours are from 8:00 a.m. to 8:00 p.m.12 However, legal visits are interrupted for lunch from 11:00 a.m. to 1:00 p.m., and for dinner from 4:00 p.m. to 6:00 p.m.13 Legal visits are “contact” and take place in individual attorney visiting rooms.14 Legal visits on holidays must be set up in advance, and are non-contact visits.15 Attorney visits are private, unless the attorney requests that an officer be present in the room during the visit.16 All conversations in the attorney-client meeting rooms are recorded.17 After the meeting the tapes are marked “privileged” and stored in a locked storage container.18 After attorney meetings the detainees are given a pat-down search, but are not strip searched.19 Most of the detainees interviewed by the delegation were aware of the visitation hours and rules for visits with attorneys.20 Attorneys may also have telephone conferences with their clients.21 KCDC requests that attorneys arrange for conference calls at least twenty-four hours in advance, but exceptions can be made in emergencies.22 These calls are not monitored or recorded.23 8 Detention Operations Manual, Detainee Services, Standard 17, Section III.I.9. 9 Detention Operations Manual, Detainee Services, Standard 17, Section III.I.2. 10 Detention Operations Manual, Detainee Services, Standard 17, Section III.I.6. 11 Notes of delegation member Corporal b6, b7c on observation of legal visiting schedule and conversation with 12 Notes of delegation member on conversation with Corporal 13 Notes of delegation member on conversation with Corporal 14 Notes of delegation member on conversation with Corporal 15 Notes of delegation member b6 b6,b7c on observation of legal visiting schedule. 16 Notes of delegation member on conversation with Corporal 17 Notes of delegation member on conversation with Corporal . . b6,b7c 18 Notes of delegation member on conversation with Corporal . 19 Notes of delegation member on conversation with Corporal . 20 b6, b7c elegation member on interview with detainee ; notes of delegation member b6, b7c b6 , on interview with detainee notes of delega on interview b6, b7c b6 b6, b7c with detainee notes of delegation member on interview with detainee b6 21 Notes of delegation member 22 Notes of delegation member 23 Notes of delegation member on conversation with Corporal b6 on conversation with Corporal on conversation with Corporal 3 b6,b7c Attorneys visiting detainees are required to show a bar card to enter the facility.24 Attorneys are not searched before or after legal visits, but must pass through a metal detector upon entering the facility.25 None of the policies governing legal visits are contained in the inmate handbook,26 however, the legal visiting hours are posted in KCDC’s main lobby.27 2. Visitation by Family and Friends To maintain detainee morale and family relationships, the Standards encourage visits to detainees by family and friends.28 The Standards require that facilities establish written visitation hours and procedures, post them where detainees can see them, and make them available to the public.29 This includes creating procedures for the handling of money for detainees.30 The visiting area is to be “appropriately furnished and arranged, and as comfortable and pleasant as practicable.”31 Visiting hours shall be set on Saturdays, Sundays, and holidays, and the Standards encourage facilities to accommodate visitors at other times when a detainee is facing a particular hardship.32 Visits should be at least thirty minutes long, and longer when possible.33 If a facility does not provide for visits from minors, ICE should arrange for visits with children or stepchildren within the detainee’s first thirty days at the facility, with continuing monthly visits.34 KCDC has met some of this section of the Standards related to visitation, but visitation hours remain limited in duration to 20-30 minutes and are not permitted on holidays. The visitation schedule and policies for detainees are posted in KCDC’s main lobby. A sign posted in the lobby states that there will be no visitation allowed by family or friends on holidays.36 For detained men, visiting hours are from 6:00 p.m. to 8:00 p.m. Tuesday through Saturday, and from 8:00 a.m. to 11:00 a.m. on Sundays.37 For detained women, the visiting hours are from 6:00 p.m. to 8:00 p.m. on Mondays and from 1:00 p.m. to 3:00 p.m. on 35 24 Notes of delegation member on conversation with Corporal b6 b6,b7c 25 Notes of delegation member 26 Kenosha County Detention Center Inmate Handbook, Ex. B hereto. 27 Notes of delegation member 28 Detention Operations Manual, Detainee Services, Standard 17, Section I. 29 Detention Operations Manual, Detainee Services, Standard 17, Section III.A & B. 30 Detention Operations Manual, Detainee Services, Standard 17, Section III.D. 31 Detention Operations Manual, Detainee Services, Standard 17, Section III.G. 32 Detention Operations Manual, Detainee Services, Standard 17, Section III.H.1. 33 Detention Operations Manual, Detainee Services, Standard 17, Section III.H.1. 34 Detention Operations Manual, Detainee Services, Standard 17, Section III.H.2. 35 Notes of delegation member 36 Notes of delegation member 37 Notes of delegation member on conversation with Corporal b6 on observation of KCDC entrance lobby. , on observation of KCDC entrance lobby. b6 , on observation of KCDC entrance lobby. , on observation of visiting schedule and conversation with Corporal b6,b7c 4 Sundays.38 Detainees are allowed one “non-contact” visit per week, which can last between twenty and thirty minutes. 39 “Non-contact” visits take place in a small cubicle with Plexiglas dividers, separating the detainee from the visitor.40 Visits are limited to four adult visitors at a time.41 Minors may visit detainees as long as they are accompanied by an adult. 42 Family visitors are not searched, but are required to pass through a metal detector upon entering the facility.43 Similarly, all detainees are patsearched following family visits.44 Most of the detainees interviewed by the delegation were aware of the visitation hours and rules for visits with family and friends.45 The information about visitation that the Facility staff provided during the tour did not correspond with the visitation polices promulgated in the Inmate Handbook.46 The Inmate Handbook states that “[g]eneral visiting will be conducted at regular intervals during the week…. A standard visit will be thirty minutes. Duration and frequency of visits may be limited to accommodate inmate populations.”47 Similarly, the visitation schedule posted in the lobby states that family visits may be up to thirty minutes.48 However, Facility staff informed the delegation that detainees are only allowed one family visit a week, and these family visits last approximately twenty to thirty minutes each.49 Thus, while the Standards require that visiting hours “shall be set on Saturdays, Sundays, and holidays”50 and that visits “should be at least thirty minutes long, and longer when 38 Notes of delegation member on observation of visiting schedule and conversation with Corporal b6,b7c 39 Notes of delegation member on conversation with Corporal 40 Notes of delegation member on observation of family visiting area. 41 Notes of delegation member 42 b6,b7c on conversation with Corporal b6 Notes of delegation member . on conversation with Corporal . b6,b7c 43 Notes of delegation member on conversation with Corporal . 44 Notes of delegation member on conversation with Corporal . 45 Notes of delegation member on intervi b6 b6, b7c tainee e on interview with detainee b6, b7c note mber ; notes of delegation member mber on b6 , on intervie e b6, b7c b6 b6, b7c 46 Kenosha County Detention Center Inmate Handbook, Ex. B hereto, at 3; notes of delegation member b6 on observation of visiting schedule and conversation with Corporal b6,b7c 47 Kenosha County Detention Center Inmate Handbook, Ex. B hereto, at 3. 48 Notes of delegation member , on conversation with Corporal b6 . b6,b7c 49 Notes of delegation member 50 Detention Operations Manual, Detainee Services, Standard 17, Section III.H.1. , on conversation with Corporal 5 . b6 possible,”51 the facility does not have family visiting hours on holidays at all, limits the visits to twenty to thirty minutes, and limits the number of visits to one per week.52 B. Telephone Access 1. General Requirements All ICE detainees should have “reasonable and equitable access” to telephones.53 The Standards suggest that detention facilities should have one working phone per twenty-five detainees.54 In order to ensure access, the telephones should be kept in working order and inspected regularly by facility staff.55 Each detainee should also be informed in writing of the telephone access rules upon admittance, and the rules should be posted in the dorms.56 KCDC appears to have met this section of the Standards. There are six to eight telephones in each of the housing units, and each unit holds up to sixty-four detainees.57 This exceeds the ratio recommended by the Standards. The phones are inspected once a week to make sure they are in working order.58 The instructions for using the telephone are printed clearly on the phones and also were played through the telephone receiver upon lifting the phone.59 Although both sets of instructions were accurate, they seemed to create potential confusion by providing two different ways of entering a detainee’s A number.60 The phones are available to the detainees from the hours of 9:00 a.m. to 10:00 p.m. when the detainees are in the dorms, and the detainees do not need permission to use the phones.61 The es appear to have access to the phones as recommended by the Standards. Detainee b6, b7c reported that many inmates use the phones, and during our tour of the facility we d the phones being used.62 51 52 Detention Operations Manual, Detainee Services, Standard 17, Section III.H.1. Notes of delegation member b6 on observation of visiting schedule and conversation with Corporal b6,b7c 53 Detention Operations Manual, Detainee Services, Standard 16, Section I. 54 Detention Operations Manual, Detainee Services, Standard 16, Section III.C. 55 Detention Operations Manual, Detainee Services, Standard 16, Section III.D. 56 Detention Operations Manual, Detainee Services, Standard 16, Section III.B. 57 Notes of delegation member , on observation and conversation with Corporal 58 Notes of delegation member , on conversation with Corporal 59 Notes of delegation member 60 Notes of delegation member , on observation of telephone call. 61 Notes of delegation member , on conversation with Corporal 62 Notes of delegation member b6 b6 b6,b7c b6,b7c , on observation of telephone call. b6,b7c . on observation and interview with detainee 6 b6, b7c 2. Direct, Free, and Collect Calls Although the Standards permit the Facility to generally limit detainees to making collect calls, in certain situations the detainees must have the opportunity to make direct calls.63 Specifically, detainees should be able to make direct calls to the local immigration court, to Federal and state courts, to consular officials, legal service providers, and to government offices.64 In addition, detainees must be allowed to make direct calls in case of a personal or family emergency.65 The facility must enable the detainees to make calls to free legal service providers and consulates at no charge to either party.66 KCDC appears to have met this section of the Standards. Generally the detainees may only make collect calls from the phones in the dorms.67 However, the phones do have pre-programmed numbers to the consulate and to local pro bono legal representatives which the detainees may use free of charge.68 The list of these pre-programmed numbers was clearly posted in English and Spanish on the wall of the dormitory.69 A brief test of the phone to call the immigration court revealed that the phones working condition and could connect to the selected numbers for no charge.70 Detainee b6, b7c stated that he calls his attorney for free.71 b6, b7c noted that a call to his family in ky could cost as much as $4 aking e calls prohibitively expensive for him.72 Detainees b6, b7c and b6, b7c echoed b6, b7c comments regarding the exorbitant expense of making calls. 3 3. Privacy for Telephone Calls on Legal Matters Detainees should have privacy to use the phone for legal matters,74 and while most calls may be monitored, detainees should have the option to have legal phone calls which are not monitored.75 Detainees should be informed that their calls are being monitored.76 KCDC appears to have met this section of the Standards. All phone calls made by detainees are monitored and the detainees are notified of this by a recording which 63 Detention Operations Manual, Detainee Services, Standard 16, Section III.E. 64 Detention Operations Manual, Detainee Services, Standard 16, Section III.E.1-5. 65 Detention Operations Manual, Detainee Services, Standard 16, Section III.E.6. 66 Detention Operations Manual, Detainee Services, Standard 16, Section III.E. 67 Notes of delegation member on conversation with Corporal . b6,b7c 68 69 Notes of delegation member on conversation with Corporal Notes of delegation member . , on observation and conversation with ICE Officer b6 70 Notes of delegation member on observation of phone call. 71 Notes of delegation member on conversation with detainee 72 Notes of delegation member on conversation with detainee 73 Notes of delegation member 74 Detention Operations Manual, Detainee Services, Standard 16, Section III.J. 75 Detention Operations Manual, Detainee Services, Standard 16, Section III.K. 76 Detention Operations Manual, Detainee Services, Standard 16, Section III.K. b6, b7c b6 on conversation with 7 b6, b7c and b6, b7c b6,b7c plays at the beginning of each phone call.77 This monitoring can be switched off, however, for legal phone calls.78 Detainees and/or their counsel can request private phone calls.79 To request a private phone call, the attorney must fax a request to the Facility twenty-four hours prior to the requested call, and the officers will then arrange the call in a private room.80 C. Access to Legal Materials. All facilities with detainees “shall permit detainees access to a law library, and provide legal materials, facilities, equipment and document copying privileges, and the opportunity to prepare legal documents.”81 KCDC does not fully meet the sections of the Standards that govern access to library and legal materials. 1. Access to the Library The Standards state that each facility “shall provide a law library in a designated room with sufficient space to facilitate detainees’ legal research and writing,” and that “the library shall be large enough to provide reasonable access to all detainees who request its use.”82 The Standards further state that the library “shall contain a sufficient number of tables and chairs in a well-lit room.”83 The Standards state that each facility shall have a flexible schedule for law library use that permits all detainees, regardless of housing or classification, to use the law library on a regular basis.84 Each detainee shall be permitted to use the law library for a minimum of five hours per week.85 KCDC does not meet this section of the Standards: there is no law library; three detainees were unaware that immigration materials are available; and two detainees reported that their requests to use the computer were either denied or only granted after one week. 77 Notes of delegation member 78 Notes of delegation member on conversation with Corporal on conversation with Corporal b6 b6,b7c 79 Notes of delegation member on conversation with Corporal 80 Notes of delegation member on conversation with Corporal 81 Detention Operations Manual, Detainee Services, Standard 1, Section I. 82 Detention Operations Manual, Detainee Services, Standard 1, Section III.A. 83 Detention Operations Manual, Detainee Services, Standard 1, Section III.A. 84 Detention Operations Manual, Detainee Services, Standard 1, Section III.G. 85 Detention Operations Manual, Detainee Services, Standard 1, Section III.G. 8 KCDC does not have a legal library.86 Instead, computers with Lexis Nexis are accessible to detainees.87 Detainees must request computer use a day prior to when they would like access.88 The computer is on a cart and can be wheeled from room to room.89 Although it can be moved to different locations,90 there was no indication that it was usually used in a quiet or well-lit area. The computer is available any time the dayroom is open, and there is no time limit on how long a detainee may use the computer.91 The Facility staff reported that there is rarely a wait to use the computer.92 Detainee b6, b7c stated that he has used the computer to view information about immigration law.93 H he said that his requests for computer use are usually granted b6 about a week after he makes the request.94 Detainee reported that on se casions, his requests for computer use were denied.95 Both detainee b6, b7c and detainee b6, b7c stated that they were unaware of any immigration materials that w ilable to them and do not know of anyone who has ever used such materials.96 Neither of these two detainees had heard of Lexis Nexis.97 Detainee b6, b7c was similarly not aware that immigration materials were available to him.98 2. Materials Identified in the Detention Standards The Standards require that all facility law libraries contain the materials listed in Attachment A to the chapter on Access to Legal Materials.99 These materials must be updated regularly, and information must be added on significant regulatory and statutory changes regarding detention and deportation of aliens in a timely manner.100 Damaged or stolen materials must be promptly replaced.101 86 Notes of delegation member on conversation with Corporal . 87 Notes of delegation member on conversation with Corporal . 88 Notes of delegation member on conversation with Corporal . 89 Notes of delegation member 90 Notes of delegation member on conversation with Corporal . 91 Notes of delegation member on conversation with Corporal . 92 Notes of delegation member on conversation with Corporal . 93 Notes of delegation members 94 Notes of delegation members 95 Notes of delegation members 96 Notes of delegation member b6 on conversation with Corporal and b6 and b6,b7c . , on conversation with detainee , on conversation with detainee b6 and , on conversation with detainee on conversations with detainees b6 and b6, b7c 97 Notes of delegation member 98 Notes of delegation member 99 Detention Operations Manual, Detainee Services, Standard 1, Section III.C. on conversations with detainees b6 b6, b7c , on conversation with detainee 100 Detention Operations Manual, Detainee Services, Standard 1, Section III.E. 101 Detention Operations Manual, Detainee Services, Standard 1, Section III.F. 9 b6, b7c and b6, b7c KCDC does not fully meet this section of the Standards; no hard copies of materials are provided. KCDC does not have hard copies of books and provides legal information only on a computer.102 Officers will assist detainees in using the computer and in translating.103 However, it is not clear how often this occurs and how many officers are willing to do this. 3. Computer Access, Equipment and Holdings The Standards require that facility law libraries provide an adequate number of typewriters and/or computers, writing implements, paper, and office supplies to enable detainees to prepare documents for legal proceedings.104 Staff should have weekly inspections to ensure that the equipment is in working order and that supplies are stocked.105 Indigent detainees should be able to obtain free envelopes and stamps for legal mail.106 It is unclear whether KCDC fully meets this section of the Standards; one detainee reported that indigent detainees do not receive free stamps. Detainees do have access to pens, paper, and office supplies.107 They can buy these items from the commissary and are able to purchase these items even if their commissary privileges are taken away.108 According to Corporal b6,b7c if detainees are indigent, they receive, free of charge, supplies for two to three personal letters a week and unlimited supplies for legal use.109 Detainee b6, b7c stated that has he been given pens, paper, envelopes, and stamps 10 when he has requested He has also been able to print documents free of charge.111 Detainee b6, b7c also has access to pens, papers, computers, and office supplies.112 He knows of many peo wever, who do not have the money to pay for stamps, and are not given free stamps.113 102 Notes of delegation member , on conversation with Corporal b6 103 Notes of delegation member 104 Detention Operations Manual, Detainee Services, Standard 1, Section III.B. 105 Detentions Operation Manual, Detainee Services, Standard 1, Section III.B. 106 Detentions Operation Manual, Detainee Services, Standard 1, Section III.N. 107 Notes of delegation member 108 Notes of delegation member 109 Notes of delegation member 110 Notes of delegation members Notes of delegation members 112 Notes of delegation member 113 , on conversation with Corporal b6 , on conversation with Corporal , on conversation with Corporal and . b6,b7c . . on conversation with detainee b6 b6,b7c and on conversation with detainee on conversation with detainee b6 Notes of delegation member . , on conversation with Corporal b6 111 . b6,b7c b6,b7c on conversation with detainee 10 4. Assistance from Other Detainees The Standards require that each facility permit detainees to assist other detainees in researching and preparing legal documents upon request, except when such assistance poses a security risk.114 KCDC does not meet this section of the Standards; detainees are not allowed to assist others with computer research. Only one detainee is allowed to use the computer at a time and detainees are not allowed to assist each with legal research while at the computer.115 However, detainees are allowed to talk before or after about the information they found or questions they have.116 As discussed above, the staff indicates that guards are available to translate and give computer assistance117 but we were not able to ascertain if this actually occurs. The staff noted that translation of legal materials is not a problem when the detainee speaks Spanish, but that it becomes more difficult if the detainee speaks another language.118 5. Photocopies The Standards provide that each facility should ensure that detainees can obtain photocopies of legal materials, when such copies are reasonable and necessary for legal proceedings involving the detainee.119 Enough copies must be provided so that a detainee can fulfill court procedural rules and retain a copy for his records.120 KCDC meets this section of the Standards. Detainees have access to a copier.121 A fee is charged, unless a detainee is indigent.122 Indigent detainees can make a limited amount of personal copies and unlimited copies for legal reasons.123 6. Notice to Detainees The detainee handbook must explain the rules and procedures governing access to legal materials.124 The handbook should also include information regarding law library hours, when the library is available for detainee use, procedures for requesting use and for requesting 114 Detention Operations Manual, Detainee Services, Standard 1, Section III.K. 115 Notes of delegation member 116 Notes of delegation member on conversation with Corporal on conversation with Corporal . b6,b7c . b6 117 Notes of delegation member on conversation with Corporal 118 Notes of delegation member on conversation with ICE Officer 119 Detention Operations Manual, Detainee Services, Standard 1, Section III.J. 120 Detention Operations Manual, Detainee Services, Standard 1, Section III.J. 121 Notes of delegation member 122 Notes of delegation member 123 Notes of delegation member 124 Detentions Operation Manual, Detainee Services, Standard 1, Section III.Q. . b6,b7c on conversation with Corporal b6 on conversation with Corporal on conversation with Corporal 11 b6,b7c additional time, and procedures for notifying staff that additional material is needed or required materials are missing.125 KCDC does not meet this section of the Standards. The Inmate Handbook does not mention the law library or computer.126 D. Group Rights Presentations The Standards provide that facilities holding ICE detainees “shall permit authorized persons to make presentations to groups of detainees for the purpose of informing them of U.S. immigration law and procedures, consistent with the security and orderly operation of each facility.”127 Informational posters are to be prominently displayed in the housing units at least forty-eight hours in advance of a scheduled presentation.128 While the presentations are open to all detainees, the facility “may limit the number of detainees at a single session.”129 The facility must also “select and provide an environment conducive to the presentation, consistent with security.”130 In addition, detainees shall have regular opportunities to view an “INS-approved videotaped presentation on legal rights.”131 KCDC has substantially met this section of the Standards; posters are not posted in advance of group presentations, but all detainees are required to attend. According to Facility personnel, there are no restrictions on the legal organizations that may give presentations to the detainees or on the timing of organizations’ notification to KCDC.132 The National Immigrant Justice Center (“NIJC”) gives an oral presentation on immigration law and detainee rights approximately every three months.133 The presentations are conducted in the indoor recreation space, which is a conducive environment for such presentations because it is well-lit and can accommodate large groups.134 Although KCDC does not advertise the time of group presentations, KCDC requires all immigration detainees, both male and female, to attend.135 Detainees with specific questions may speak with presenters individually at the end of each presentation.136 The presentations are conducted in both English and Spanish.137 Facility 125 Detentions Operation Manual, Detainee Services, Standard 1, Section III.Q. 126 Kenosha County Detention Center Inmate Handbook, Ex. B hereto, at 3. 127 Detention Operations Manual, Detainee Services, Standard 9, Section 1. 128 Detention Operations Manual, Detainee Services, Standard 9, Section III.C. 129 Detention Operations Manual, Detainee Services, Standard 9, Section III.C. 130 Detention Operations Manual, Detainee Services, Standard 9, Section III.E. 131 Detention Operations Manual, Detainee Services, Standard 9, Section III.I. 132 Notes of delegation member on conversation with Corporal . 133 Notes of delegation member on conversation with Corporal . 134 Notes of delegation member on conversation with Corporal . b6,b7c b6 135 Notes of delegation member on conversation with Corporal . 136 Notes of delegation member on conversation with Corporal . 137 Notes of delegation member on conversation with Corporal . 12 personnel stated that an NIJC presentation occurred a week prior to our visit.138 Detainee b6, b7c who had been at KCDC for approximately one month, reported that he had never been to a group presentation on legal rights.139 In addition, the “Know Your Rights” video is played in every immigration b6, b7c dormitory once per week in both English and Spanish.140 Detainee had watched the “Know Your Rights” video in Spanish and confirmed that it is played once per week.141 IV. OTHER PROVISIONS OF THE ICE DETENTION STANDARDS A. Correspondence and Other Mail The Standards require that all facilities “ensure that detainees send and receive correspondence in a timely manner.”142 Detainees should be made aware of the policies concerning mail and other correspondence through the inmate handbook.143 Facilities should not limit the amount of mail a detainee may send out at his own expense.144 Indigent detainees should be allowed to mail, at government expense, five pieces of special correspondence and three pieces of personal correspondence each week.145 In addition, the facility shall provide paper, writing implements and envelopes at no cost to detainees.146 KCDC has met this section of the Standards. The Inmate Handbook discusses the policy regarding the mail and clearly explains what detainees are and are not allowed to receive.147 Supplies for mail must be purchased by detainees from the facility commissary.148 Indigent detainees are provided with two to three envelopes per week for family/friends and unlimited supplies for legal correspondence.149 Detainee b6, b7c confirmed that indigent 138 Notes of delegation member 139 Notes of delegation member on conversation with Corporal b6,b7c on interview with detainee b6,b7c b6 140 Notes of delegation member on conversation with Corporal 141 Notes of delegation member on interview with detainee 142 Detention Operations Manual, Detainee Services, Standard 3, Section I. 143 Detention Operations Manual, Detainee Services, Standard 3, Section I and III.B. 144 Detention Operations Manual, Detainee Services, Standard 3, Section III.A. 145 Detention Operations Manual, Detainee Services, Standard 3, Section III.I. 146 Detention Operations Manual, Detainee Services, Standard 3, Section III.J. b6,b7c b6,b7c 147 . Kenosha County Detention Center Inmate Handbook, Ex. B hereto, at 1-2 (informing detainees that unauthorized content or contraband will not be accepted and clearly defining what is unauthorized content). 148 149 Notes of delegation member on conversation with Corporal b6,b7c b6 Notes of delegation member on conversation with Corporal 13 detainees receive three envelopes per week.150 There is no restriction on the amount of mail which detainees may send out at their own expense.151 1. Inspection of mail The Standards suggest that each facility develop its own policies regarding the inspection of incoming mail to search for contraband.152 Incoming special correspondence mail may be physically inspected for contraband, but cannot be read by facility staff.153 The Standards require that any such inspection of special correspondence be in the presence of the detainee.154 Outgoing general correspondence may be inspected only if the addressee is another inmate or if there is reason to believe that such mail may present a threat to the facility.155 Outgoing legal correspondence may not be opened or inspected.156 It is unclear whether KCDC has fully met this section of the Standards; detainees indicated that all mail is opened and inspected, but it is unknown whether this takes place outside their presence. The Inmate Handbook states that “KCDC officers will scan and inspect all non-privileged, incoming and outgoing correspondence.”157 According to the handbook, all non-privileged incoming mail ted,158 but the handbook does not define privileged or non-privileged mail. Corporal b6,b7c explained that insp ncludes opening the mail and reading it, though privileged mail is not read.159 Detainees b6, b7c and b6, b7c complained that all of their mail, privileged or otherwise, had been opened and insp hough indicate whether this took place outside their presence.160 According to Corporal b6,b7c , the determination of what is privileged or not privileged, and thus what is inspected, on whether there is a letterhead or seal affixed on the envelope.161 Corporal b6,b7c also explained that incoming special correspondence mail is scanned only for physical contraband, and that outgoing special correspondence is not inspected.162 150 Notes of delegation member , on conversation with detainee b6,b7c b6 151 Notes of delegation member 152 Detention Operations Manual, Detainee Services, Standard 3, Section III.E.1. 153 Detention Operations Manual, Detainee Services, Standard 3, Section III.E.1. 154 Detention Operations Manual, Detainee Services, Standard 3, Section III.E.2. 155 Detention Operations Manual, Detainee Services, Standard 3, Section III.F.1. 156 Detention Operations Manual, Detainee Services, Standard 3, Section III.F.2. 157 Kenosha County Detention Center Inmate Handbook, Ex. B hereto at 1. 158 Kenosha County Detention Center Inmate Handbook, Ex. B hereto, at 1. 159 Notes of delegation member 160 Notes of delegation member , on conversation with Corporal on conversation with Corporal on conversations with detainees b6,b7c b6,b7c b6,b7c b6 161 Notes of delegation member on conversation with Corporal 162 Notes of delegation member on conversation with Corporal b6,b7c 14 and b6,b7c 2. Contraband The Standards state that “incoming and outgoing general correspondence and other mail may be rejected…to protect the security, good order, or discipline of the institution; to protect the public; or to deter criminal activity.”163 Policies should be put in place to inform the detainees of the policy regarding the rejection of incoming or outgoing mail.164 Detainees should be informed when mail is rejected and contraband is withheld, and a log should be maintained reflecting the contraband received and what was done with it.165 KCDC has met this section of the Standards. The Inmate Handbook specifically lists several items which will not be accepted.166 Facility staff reported that when contraband is received, it is usually withheld and notice is provided to the detainee.167 B. Recreation The Standards require that all detainees have access to recreation “under conditions of security and supervision that protect their safety and welfare.”168 Detainees should be housed in facilities with outdoor recreation.169 If a facility only provides indoor recreation, detainees must have access to recreation for at least one hour per day, including exposure to natural light.170 In exceptional circumstances facilities lacking any recreation area may be used to provide short-term housing for detainees.171 Detainees should have access to “fixed and movable equipment,” including opportunities for cardiovascular exercise.172 Dayrooms shall offer games, television, and other sedentary activities under supervision of detention personnel.173 Detainees in the Special Management Unit are required to be offered at least one hour of recreation per day, five days per week, as long as the recreational activity would not unreasonably endanger safety or security.174 KCDC has substantially met most of this section of the Standards; however, detained women do not have access to outdoor recreation, and detainees in segregation do not receive five hours of recreation per week. KCDC has two types of indoor recreation 163 Detention Operations Manual, Detainee Services, Standard 3, Section III.G. 164 Detention Operations Manual, Detainee Services, Standard 3, Section III.G. 165 Detention Operations Manual, Detainee Services, Standard 3, Section III.G-H. 166 Kenosha County Detention Center Inmate Handbook, Ex. B hereto at 1-2. 167 Notes of delegation member 168 Detention Operations Manual, Detainee Services, Standard 13, Section I. 169 Detention Operations Manual, Detainee Services, Standard 13, Section III.A. 170 Detention Operations Manual, Detainee Services, Standard 13, Section III.B. 171 Detention Operations Manual, Detainee Services, Standard 13, Section III.A. 172 Detention Operations Manual, Detainee Services, Standard 13, Section III.G. 173 Detention Operations Manual, Detainee Services, Standard 13, Section III.G. 174 Detention Operations Manual, Detainee Services, Standard 13, Section III.H. b6 on conversation with Corporal 15 b6,b7c rooms: a gym and a dayroom.175 Additionally, the Facility has two outdoor recreation areas with gated roofs; however, these areas are only available to male inmates and detainees.176 The male inmates and detainees are allowed access to the outdoor facility on a rotating basis one hour at a time, weather permitting, which allows them to be outside for up to three or four hours a day.177 The outdoor recreation areas are only open to male inmates and detainees because several of the male dormitories look out onto the two outdoor recreation areas and the KCDC has a no sight/no sound policy regarding male and female inmates.178 Detainee b6, b7c stated that he received recreational time at 9:00 a.m. and after lunch about four times .179 During inclement weather, the inmates and detainees are given the option of using the indoor gym facility instead of the outdoor area.180 There are basketball hoops in the gym facility but the detainees and inmates are not provided balls because there was a high rate of ankle injuries from playing basketball in their facility-issued sandals.181 The detainees also have access to an exercise bike and treadmill in the multi-purpose rooms off of each dormitory which they can sign up to use one day in advance.182 There is no additional exercise equipment available to the detainees or inmates.183 We were able to observe the detainees and inmates using the outdoor recreation area during our visit.184 When the inmates and detainees are not in the outdoor or gym facilities, they are in the dayroom.185 The dayrooms are common rooms, connected to the sleeping areas, where the detainees can watch television, play cards and board games on game top tables, and socialize with each other.186 There are two televisions located on opposite ends of the dayroom and they are kept on during the day, from 9:00 a.m. until 10:00 p.m.187 The detainees have access to sunlight in the dayrooms.188 175 Notes of delegation member 176 Notes of delegation member on conversation with Corporal b6,b7c on observation of KCDC and conversation with Corporal b6,b7c b6 177 Notes of delegation member on conversation with Corporal 178 Notes of delegation member on observation of KCDC and conversation with Corporal 179 Notes of delegation member 180 Notes of delegation member 181 Notes of delegation member b6 on interview with detainee b6,b7c b6,b7c on conversation with Corporal on conversation with Corporal b6,b7c . b6,b7c . b6 182 Notes of delegation member on conversation with Corporal 183 Notes of delegation member on observation of the KCDC and conversation with Corporal . b6,b7c 184 Notes of delegation member 185 Notes of delegation member on observation of the KCDC outdoor recreation area. b6 186 Notes of delegation member KCDC. 187 on conversation with Corporal b6,b7c on conversation with Corporal b6,b7c and observation of the Notes of delegation member . b6 on observation of the KCDC and conversation with Corporal Notes of delegation member b6 on observation of the KCDC day rooms. b6,b7c 188 16 Detainees in disciplinary segregation have one hour for recreation every other day.189 During this time, they are allowed to shower and take a walk.190 This does not meet the requirement for five hours of recreation per week, as it provides only 3-1/2 days per week, and showers are not recreation. C. Access to Medical Care The Standards require that all detainees have access to medical services that promote detainee health and general well-being.191 Each facility is required to have regularly scheduled times, known as sick call, when medical personnel are available to see detainees who have requested medical services.192 For a facility of over 200 detainees, a minimum of five days per week is required.193 Facilities must also have procedures in place to provide emergency medical care for detainees who require it.194 With respect to emergency care, the Standards state that in a situation in which a detention officer is uncertain whether a detainee requires emergency medical care, the officer should immediately contact a health care provider or an on-duty supervisor.195 If a detainee is diagnosed as having a medical or psychiatric condition requiring special attention (e.g., special diet), the medical care provider is required to notify the Officer-inCharge in writing.196 KCDC appears to have met this section of the Standards. Detainees wishing to see medical staff need to request and complete a medical treatment slip, available from the dormitory officer.197 Detainee b6, b7c reported that responses to medical requests are slow,198 whereas detainee b6, b7c repor responses to medical requests generally take twenty-four 199 hours. KCDC has one certified nurse on site sixteen hours a day, seven days a week.200 A physician is present at the Facility every Thursday.201 A mental health professional is on site twenty hours per week.202 Initial intake and screening is not done at KCDC, but is performed at 189 Notes of delegation member on conversation with Corporal b6,b7c b6 190 Notes of delegation member 191 Detention Operations Manual, Health Services, Standard 2, Section I. 192 Detention Operations Manual, Health Services, Standard 2, Section III.F. 193 Detention Operations Manual, Health Services, Standard 2, Section III. F. 194 Detention Operations Manual, Health Services, Standard 2, Sections III. D, G, & H. 195 Detention Operations Manual, Health Services, Standard 2, Section III.H. 196 Detention Operations Manual, Health Services, Standard 2, Section III.J. 197 KCDC Inmate Handbook, Ex. B hereto at 3. 198 Notes of delegation member 199 Notes of delegation member on conversation with Corporal on interview with detainee b6 b6,b7c on interview with detainee b6,b7c on conversation with Corporal b6,b7c b6 200 Notes of delegation member 201 Notes of delegation member 202 Notes of delegation membe b6 b6 on conversation with Corporal on conversation with Corporal 17 b6,b7c b6,b7c . the Kenosha County Pretrial Facility.203 The nurse at KCDC, does however, do an initial interview with the detainees, and will utilize the AT&T language line if necessary.204 Information about health services relating to both an individual’s physical and emotional well-being, is posted within the Facility.205 A first-aid kit is stationed in every dorm and a crash cart is also accessible.206 Moreover, every inmate carries an identification card with them, and on the back of that card is a listing of any medical conditions the inmate may have.207 Medical records, however, are kept confidentially in a segregated area by the nurse’s station, and are locked up at night.208 If an inmate is determined to be suicidal, he/she will be placed on a thirty-minute watch and will be placed in segregation until a doctor arrives.209 If an inmate needs emergency medical treatment in the middle of the night (when a nurse is absent), the dormitory officer will escort the inmate to the emergency room of a local hospital or a local rescue squad will be notified.210 A detainee’s inmate account will be charged for medical treatment, dental treatment, and medicine.211 However, if a detainee has no funds, he/she may still receive necessary medical treatment.212 D. Access to Dental Care The Standards state that detainees should have an initial dental screening exam within fourteen days of the detainee’s arrival and require the Facility to provide a number of services, including emergency dental treatment and repair of prosthetic appliances.213 For detainees who are held in detention for over six months, routine dental treatment may be provided, including amalgam and composite restorations, prophylaxis, root canals, extractions, x-rays, the repair and adjustment of prosthetic appliances and other procedures required to maintain the detainee’s health.214 203 Notes of delegation member on conversation with Corporal 204 Notes of delegation member on conversation with Corporal 205 Notes of delegation member based on her observations. 206 Notes of delegation member b6,b7c on conversation with Corporal b6 207 Notes of delegation member on conversation with Corporal 208 Notes of delegation member on conversation with Corporal 209 Notes of delegation member on conversation with Corporal 210 Notes of delegation member on conversation with Corporal 211 KCDC Inmate Handbook, Ex. B hereto at 3. 212 KCDC Inmate Handbook, Ex. B hereto, at 3. 213 Detention Operations Manual, Health Services, Standard 2, Section III.E. 214 Detention Operations Manual, Health Services, Standard 2, Section III.E. 18 b6,b7c The KCDC has not fully met this section of the Standards: detainees do not receive a dental screening. There is no dentist on-site at KCDC; however, extractions can be scheduled.215 Initial intake and screening is not done at KCDC, but is performed at the Kenosha County Pretrial Facility (KCPF),216 where all detainees are initially processed before being transferred to KCDC.217 However, dental screenings do not take place at KCPF218 or KCDC.219 E. Hunger Strike The Standards require that all facilities follow accepted standards of care in the medical and administrative management of hunger-striking detainees.220 Facilities must do everything within their means to monitor and protect the health and welfare of the hungerstriking detainee and must make every effort to obtain the hunger striker’s informed consent for treatment.221 In IGSA facilities, the “OIC of the facility shall notify [ICE] that a detainee is refusing treatment. Under no circumstances are IGSA facilities to administer forced medical treatment unless granted permission from [ICE].”222 KCDC appears to have met this section of the Standards. If a detainee declares a hunger strike the medical staff assesses the mental state of the detainee, and regularly monitors the detainee, including his or her food intake, liquid intake, weight, vital signs, etc.223 A log of the detainee’s food and water intake is kept, and ICE is notified of the hunger strike.224 The detainee continues to be offered three meals a day, throughout his/her strike.225 However, if necessary the detainee will be segregated from the general population during the strike.226 F. Detainee Classification System The Standards require that detention facilities use a classification system and physically separate detainees into different categories.227 Detainees must be assigned to the least restrictive housing unit consistent with facility safety and security.228 A detainee’s classification is to be determined on “objective” criteria, including criminal offenses, escape attempts, 215 Notes of delegation member on conversation with Corporal b6 b6,b7c 216 Notes of delegation member 217 See Appendix A. 218 Notes of delegation member 219 Notes of delegation member 220 Detention Operations Manual, Health Services, Standard 1, Section I. 221 Detention Operations Manual, Health Services, Standard 1, Section I. 222 Detention Operations Manual, Health Services, Standard 1, Section III.D. 223 Notes of delegation member on conversation with ICE Officer 224 Notes of delegation member on conversation with ICE Officer 225 Notes of delegation member on conversation with Head Chef 226 Notes of delegation member on conversation with Corporal 227 Detention Operations Manual, Detainee Services, Standard 4, Section I. 228 Detention Operations Manual, Detainee Services, Standard 4, Section III.F. on conversation with Corporal b6 b6 on conversation with Sergeant on conversation with Corporal b6,b7c b6,b7c b6,b7c b6 19 b6 b6,b7c institutional disciplinary history, violent incidents, etc.229 Classification is required in order to separate detainees with no or minimal criminal records from inmates with serious criminal records.230 Detainees with a history of assaultive or combative behavior are not to be housed with non-assaultive detainees.231 All facility classification systems shall allow classification levels to be re-determined and include procedures by which new arrivals can appeal their classification levels.232 Finally, the Inmate Handbook’s section on classification must include: (1) an explanation of the classification levels, with the conditions and restrictions applicable to each, and (2) the procedures by which a detainee may appeal his classification.233 KCDC has met some of this section of the Standards, but the Inmate Handbook does not include any information about the classification system. Detainees are classified by ICE as either A, B, or C, with A being the “best” and C being the “worst.”234 Detainees classified as A and inmates classified as 3 will not be housed in the same dorm.235 Regular inmates are initially classified on a scale of 1-8, with 1 being the most dangerous and 8 the least; KCDC only houses those inmates classified from 3-8.236 KCDC then classifies inmates on a scale of 1-3, with 1 being the least violent and usually having no prior criminal history, 2 being those with some prior criminal history, and 3 being the most violent and with the most extensive criminal background.237 Similarly, detainees classified as C and inmates classified as 1 will not be housed in the same dorm.238 Inmates classified as 2 and detainees classified as B can be housed in either dorms.239 The two dorms do not mix for recreation, lunch, or at any other time.240 Detainees are classified by ICE agents at the Broadview Detention Center, and KCDC does not alter these classifications.241 Detainees cannot appeal th sification to 242 b6,b7c those who work at KCDC. However, detainees can inform Corporal of their requests and Corporal b6,b7c will fax the requests to the Broadview Detention Center, which determines 229 Detention Operations Manual, Detainee Services, Standard 4, Section III.D. 230 Detention Operations Manual, Detainee Services, Standard 4, Sections III.A & III.E. 231 Detention Operations Manual, Detainee Services, Standard 4, Section III.F. 232 Detention Operations Manual, Detainee Services, Standard 4, Sections III.G & H. 233 Detention Operations Manual, Detainee Services, Standard 4, Section III.I. 234 Notes of delegation member on conversation with Corporal . 235 Notes of delegation member on conversation with Corporal . 236 Notes of delegation member on conversation with Corporal . 237 Notes of delegation member on conversation with Corporal . 238 Notes of delegation member 239 Notes of delegation member on conversation with Corporal . 240 Notes of delegation member on conversation with Corporal . 241 Notes of delegation member on conversation with Corporal . 242 Notes of delegation member on conversation with Corporal . b6 on conversation with Corporal 20 b6,b7c . the detainees’ classification.243 Corporal b6,b7c will send this fax any weekday, and when a response is received, it is filed in a log.244 Responses generally take three to four days.245 Several of the detainees interviewed by the delegation were unaware of the classification system at KCDC and the appeals process.246 In fact, the Inmate Handbook does not explain, or even mention, the classification levels, the conditions and restrictions associated with each classification level, or the process by which a detainee can appeal his or her classification level.247 G. Voluntary Work Program The Standards suggest that all facilities with work programs provide an opportunity for physically and mentally capable detainees to “work and earn money.”248 Participation must be voluntary.249 KCDC meets this section of the Standards. KCDC does have a voluntary work program and has recently allowed detainees to participate.250 When a non-detainee inmate works, he/she does not receive monetary compensation, but instead has an hour deducted from his/her sentence for every hour worked.251 Given that this process would not work for immigration detainees, the facility has recently started paying detainees one dollar per hour for their service.252 The program is voluntary and detainees can hold in-house jobs in the laundry room or kitchen.253 Female detainees can do janitorial work.254 Inmates are allowed to work as much as they want, and the staff reported that some inmates work up to sixteen hours a day.255 It 243 Notes of delegation member 244 Notes of delegation member 245 on conversation with Corporal on conversation with Corporal b6,b7c b6 Notes of delegation member on conversation with Corporal 246 Notes of delegation member on interview with detainee b6 b6, b7c h detainee detainee b6, b7c h detainee b6,b7c notes of notes of delegation member ; note mber b6, b7c b6 247 KCDC Inmate Handbook, Ex. B hereto. 248 Detention Operations Manual, Detainee Services, Standard 18, Sections I & III.A. 249 Detention Operations Manual, Detainee Services, Standard 18, Section III.A. 250 Notes of delegation member 251 Notes of delegation member member on on interview with b6 , on conversation with Corporal , on conversation with Corporal b6 b6,b7c 252 Notes of delegation member 253 Notes of delegation member , on conversation with Corporal There were previously more detainees participating in the voluntary work program but a rumor circulated among the detainees that those who were in the work program would have to stay longer at the Facility, as it would not want to lose their services. The Facility staff reported that there was no truth to this rumor, but noted that it likely deterred many detainees from working. Notes of delegation member on conversation with Corporal b6 , on conversation with Corporal b6,b7c 254 255 Notes of delegation member , on conversation with Corporal b6,b7c b6 Notes of delegation member , on conversation with Corporal 21 was not clear, however, that the inmates referred to as working those hours were immigration detainees.256 Currently, there are a few detainees working in the laundry room.257 H. Detainee Grievance Procedures The Standards require that that every facility develop and meet standard procedures for handling detainee grievances, and encourages the facilities to resolve grievances informally before engaging in a more formalized procedure.258 The Standards also require that each facility establish a reasonable time limit for: (1) “processing, investigating, and responding to grievances;” (2) “convening a grievance committee to review formal complaints;” and (3) “providing written responses to detainees who filed formal grievances, including the basis for the decision.”259 All grievances must receive supervisory review, include guarantees against reprisal, and allow for appeals.260 KCDC appears to meet this section of the Standards. The KCDC Inmate Handbook provides that “[i]nmates at the Kenosha County House of Corrections may use the established grievance process to sec able and timely responses and/or solutions to legitimate grievances.”261 Corporal b6,b7c stated that there is no recrimination of detainees who utilize the grievance procedure gh he stated that the grievances of those who abuse the system by making constant frivolous complaints are not treated as seriously.262 To file a grievance, the detainee must first speak with his or her dormitory officer or activity supervisor, at which time the officer will correct any misconceptions about the grievance procedure.263 If the officer cannot resolve the grievance informally, the detainee may obtain a grievance form from his or her dormitory officer and place it inside a designated locked box at the entrance of the detainee cafeteria within seven days of the incident upon which the grievance is based.264 The box is emptied once during each of the first two shifts by a Shift Supervisor and grievance forms are given to the Assistant Superintendent.265 The Assistant Superintendent will assign a supervisor to review and respond to each grievance within seven days by (a) returning an incomplete form to the detainee with an explanation of the return, (b) resolving the issue, or (c) gathering more information if necessary.266 256 Notes of delegation member on conversation with Corporal b6 b6,b7c 257 Notes of delegation member 258 Detention Operations Manual, Detainee Services, Standard 5, Sections I & III.A. 259 Detention Operations Manual, Detainee Services, Standard 5, Section I. 260 Detention Operations Manual, Detainee Services, Standard 5, Sections I & III.C & D. 261 KCDC Inmate Handbook, Ex. B hereto, at Appendix: Grievance Procedure. 262 Notes of delegation member 263 KCDC Inmate Handbook, Ex. B hereto at Appendix: Grievance Procedure. 264 Notes of delegation member 265 KCDC Inmate Handbook, Ex. B hereto, at Appendix: Grievance Procedure. 266 KCDC Inmate Handbook, Ex. B hereto, at Appendix: Grievance Procedure. b6 b6 on conversation with Corporal on conversation with Corporal on conversation with Corporal 22 b6,b7c b6,b7c If a detainee is unsatisfied with the resolution of his or her grievance, he or she may file an appeal within 72 hours of the receipt of the unsatisfactory resolution.267 Appeals are forwarded to the Assistant Superintendent, who will provide a written response within fourteen days.268 The Assistant Superintendent’s resolution of the grievance is final.269 b6, b7c Detainee stated that he did not know how to file a grievance, but other detainees interviewed expressed an understanding of the grievance procedure and even presented delegation members with completed grievance forms.270 I. Disciplinary Policy The Standards state that facility authorities “will impose disciplinary sanctions on any detainee whose behavior is not in compliance with facility rules and procedures” in order “to provide a safe and orderly living environment.”271 Each facility holding ICE detainees must have a detainee disciplinary system which has “progressive levels of reviews, appeals, procedures, and documentation procedures.”272 The disciplinary policy must clearly define detainee rights and responsibilities, and any disciplinary action taken must not be capricious or retaliatory.273 The following sanctions may not be imposed: “corporal punishment; deviations from normal food services; deprivation of clothing, bedding, or items of personal hygiene; deprivation of correspondence privileges; or deprivation of physical exercise unless such activity creates an unsafe condition.”274 In addition, the Standards provide that all incident reports filed by officers must be investigated within twenty-four hours of the incident.275 An intermediate level of investigation or adjudication must be established to adjudicate low or moderate infractions.276 KCDC has substantially met this section of the Standards; however, detainees on disciplinary status lose regular correspondence privileges. Although the Inmate Handbook, which outlines disciplinary policy, is not given to detainees, every detainee views an orientation video in either English or Spanish during the intake process that explains the rules of 267 Notes of delegation member 268 KCDC Inmate Handbook, Ex. B hereto, at Appendix: Grievance Procedure. 269 Notes of delegation member 270 b6 on conversation with Corporal , on conversation with Corporal b6,b7c b6,b7c b6 Notes of delegation member member on intervie b6 , on interview with b6,b7c b6,b7c 271 Detention Operations Manual, Security and Control, Standard 5, Section I. 272 Detention Operations Manual, Security and Control, Standard 5, Section III.A.1. 273 Detention Operations Manual, Security and Control, Standard 5, Section III.A.1 & 2. 274 Detention Operations Manual, Security and Control, Standard 5, Section III.A.3. 275 Detention Operations Manual, Security and Control, Standard 5, Section III.B. & C. 276 Detention Operations Manual, Security and Control, Standard 5, Section III.C. 23 notes of delegation KCDC and the penalties imposed for violations.277 Additionally, the Inmate Handbook is posted in each immigration dormitory on a bulletin board.278 Rule violations are divided into four categories.279 Category 1 violations are considered minor violations and include such offenses as affixing unauthorized items to walls or hoarding allowable items such as soap and toilet paper.280 Punishments for Category 1 violations include disciplinary segregation of less than twenty-four hours, restriction of personal phone calls (as opposed to phone calls for legal matters), or restriction of commissary privileges.281 Category 2 violations include disobeying verbal or written orders, possession of contraband, gambling, or threatening another inmate.282 Disciplinary segregation for a Category 2 violation typically lasts two to four days.283 Category 3 violations include fighting, possession of stolen property, or threatening staff,284 and resulting disciplinary segregation may last up to ten or eleven days.285 Category 4 violations involve unauthorized absences of Huber inmates286 on work release, treatment, school, childcare, or any other work release program.287 Punishments range from loss of commissary privileges to revocation of Huber privileges.288 According to Facility personnel, detainees are never disciplined via corporal punishment or deprivation of bedding, other personal items, or money for use at the commissary.289 The use of dogs and Tasers to subdue immigration detainees is also prohibited.290 However, inmates on disciplinary status “will not be allowed to receive or send mail with the exception of legal correspondence.”291 The KCDC Inmate Handbook states that verbal reprimands are to be documented on “Rotor Cards” that provide the date and type of violation for which the detainee was reprimanded.292 Corporal b6,b7c explained that if a detainee responds negatively to a verbal reprimand or has been reprimanded for the same conduct in the past, an officer will create a 277 Notes of delegation member 278 Observations of delegation member 279 Notes of delegation member 280 KCDC Inmate Handbook, Ex. B hereto, at Appendix: Inmate Rules/Discipline. 281 Notes of delegation member 282 KCDC Inmate Handbook, Ex. B hereto, at Appendix: Inmate Rules/Discipline. 283 Notes of delegation member 284 KCDC Inmate Handbook, Ex. B hereto, Appendix: Inmate Rules/Discipline. 285 Notes of delegation member 286 Huber inmates are those who are involved in a work release program. 287 KCDC Inmate Handbook, Ex. B hereto, at Appendix: Inmate Rules/Discipline. 288 KCDC Inmate Handbook, Ex. B hereto, at Appendix: Inmate Rules/Discipline. 289 Notes of delegation member on conversation with Corporal b6 b6 b6 b6 b6 b6 b6,b7c and notes on conversation with Corporal on conversation with Corporal on conversation with Corporal on conversation with Corporal on conversation with Corporal b6,b7c b6,b7c b6,b7c . b6,b7c on conversation with Corporal . b6,b7c b6 290 Notes of delegation member 291 KCDC Inmate Handbook, Ex. B hereto, at Appendix: Mail. 292 KCDC Inmate Handbook, Ex. B hereto, at Appendix: Inmate Rules/Discipline. on conversation with Corporal 24 . b6,b7c . written conduct report so that a Shift Supervisor may determine whether the detainee’s behavior is a minor rules violation.293 If the Shift Supervisor determines it to be minor, the conduct report is submitted to the detainee’s file and he or she is provided with a copy.294 If the Shift Supervisor determines that the rules violation is a major violation, “additional documentation and a hearing process must be initiated,” but the detainee is not provided with a copy of the conduct report.295 A major violation is one that may be punished with a loss of privileges or segregation lasting more than twenty-four hours.296 An officer who observes a major violation is instructed to “take immediate action to correct the situation.”297 After addressing the situation, the officer must complete a detailed conduct report before the end of the officer’s shift, although the Shift Supervisor may allow additional time to complete and document any additional investigative information.298 The conduct report is submitted to a supervisor who determines “when, or if, a Disciplinary Hearing will be conducted.”299 Adherence to this procedure was confirmed by Corporal b6,b7c 300 The Shift Supervisor determines “whether the [detainee] should remain in the ho it pending completion of the investigation or hearing.”301 Detainees charged with a major violation are entitled to receive a hearing before the imposition of disciplinary measures, although they may waive their rights to the hearing.302 The purpose of a hearing “is to guarantee procedural due process to the alleged offender.”303 If a hearing is required, the Shift Supervisor will complete a Notice of Disciplinary Hearing form and will forward the Conduct Report, Notice of Disciplinary Hearing, and any other pertinent documents to the Assistant Superintendent or designee for assignment of a Hearing Officer.304 The assigned Hearing Officer must be of supervisory rank and may not have personally observed, been part of, or investigated the incident in any way to ensure impartiality and fairness.305 293 Notes of delegation member 294 KCDC Inmate Handbook, Ex. B hereto, at Appendix: Inmate Rules/Discipline. 295 KCDC Inmate Handbook, Ex. B hereto, at Appendix: Inmate Rules/Discipline. 296 Notes of delegation member 297 KCDC Inmate Handbook, Ex. B hereto, at Appendix: Inmate Rules/Discipline. 298 KCDC Inmate Handbook, Ex. B hereto, at Appendix: Inmate Rules/Discipline. 299 KCDC Inmate Handbook, Ex. B hereto, at Appendix: Inmate Rules/Discipline. 300 Notes of delegation member 301 KCDC Inmate Handbook, Ex. B hereto, at Appendix: Inmate Rules/Discipline. 302 Notes of delegation member 303 KCDC Inmate Handbook, Ex. B hereto, at Appendix: Inmate Rules/Discipline. 304 KCDC Inmate Handbook, Ex. B hereto, at Appendix: Inmate Rules/Discipline. 305 Notes of delegation member b6 b6 b6 b6 b6 , on conversation with Corporal , on conversation with Corporal on conversation with Corporal on conversation with Corporal on conversation with Corporal 25 b6,b7c b6,b7c b6,b7c b6,b7c b6,b7c . The Hearing Officer schedules the hearing and the detainee must be notified at least twenty-four hours in advance.306 The detainee has the right to be present at the hearing, to speak, and to present witnesses unless there are safety concerns.307 A staff advocate will be provided if the detainee has difficulty understanding the issues or preparing a defense.308 After hearing the evidence in the case, the Hearing Officer makes a determination about the appropriate remedy.309 The Hearing Officer will record the disposition on the Disciplinary Hearing Report, which the detainee will receive and which will include information about the appeal procedure.310 Detainees may appeal the decision to the Assistant Superintendent of the House of Corrections by completing an Inmate Request Form.311 The appeal must be received within ten days of the Hearing Officer’s decision.312 The Assistant Superintendent has the authority to approve, modify, or dismiss the sanctions against the detainee.313 The Assistant Superintendent’s decision must be submitted to the detainee within ten days of receiving the appeal request.314 Detainee b6, b7c stated that he was placed in disciplinary segregation for three days because he allegedly u azor to shave his head, which is not permitted.315 He was not subjected to corporal punishment or deprived of personal items or food.316 J. Religious Practices The Standards require that detainees of different religious beliefs be “provided with reasonable and equitable opportunities to participate in the practices of their respective faiths.”317 According to the Standards, these opportunities will exist for all equally, regardless of the number of practitioners of a given religion, whether the religion is “mainstream,” whether the religion is “Western” or “Eastern,” or other such factors.318 “Opportunities will be constrained only by concerns about safety, security, the orderly operation of the facility, or extraordinary costs associated with a specific practice.”319 Moreover, a facility’s staff shall make “all 306 KCDC Inmate Handbook, Ex. B hereto, at Appendix: Inmate Rules/Discipline. 307 KCDC Inmate Handbook, Ex. B hereto, at Appendix: Inmate Rules/Discipline. 308 Notes of delegation member 309 KCDC Inmate Handbook, Ex. B hereto, at Appendix: Inmate Rules/Discipline. 310 KCDC Inmate Handbook, Ex. B hereto, at Appendix: Inmate Rules/Discipline. 311 KCDC Inmate Handbook, Ex. B hereto, at Appendix: Inmate Rules/Discipline. 312 KCDC Inmate Handbook, Ex. B hereto, at Appendix: Inmate Rules/Discipline. 313 KCDC Inmate Handbook, Ex. B hereto, at Appendix: Inmate Rules/Discipline. 314 KCDC Inmate Handbook, Ex. B hereto, at Appendix: Inmate Rules/Discipline. 315 Notes of delegation member b6 on conversation with Corporal b6,b7c on interview with detainee b6 b6,b7c 316 Notes of delegation member 317 Detention Operations Manual, Detainee Services, Standard 14, Section I. 318 Detention Operations Manual, Detainee Services, Standard 14, Section I. 319 Detention Operations Manual, Detainee Services, Standard 14, Section I. on interview with detainee 26 reasonable efforts to accommodate” special food services required by a detainee’s particular religion.320 Detainees should have reasonable access to religious property, consistent with facility security, and religious headwear is permitted in all areas of the facility.321 KCDC appears to substantially meet this section of the Standards; however, 22 religious headwear is not permitted. The facility employs Sister b6 and Pastor b6 Sister b6 is a Catholic nun, and Pastor b6 is non-denomina and says tha mes 323 b6 to the and their religion.” Pastor is at the facility twenty to twenty-four hours per week.324 Other types of clergy or relig ers may come to the facility, but if they want b6 contact visits with the detainees they must first be approved by Pastor and Sister b6 325 who will run a background check on the clergy. Certain clergy who have visited in th are pre-approved for contact visits.326 Visits by religious leaders do not count against a detainee’s allowed number of “family and friend” visits and religious leaders may come as often as they like (within normal visiting hours).327 Pastor b6 indicated that very few religious leaders come to the Facility, but this is because they choose not to do so.328 KCDC has a non-denominational service on Saturday mornings and allows other services. Women detainees have their own services and there are bible studies for both genders during the week.330 Detainees may participate in these services and studies without having to give up all of their recreational time to do so.331 329 and Sister 320 When a detainee has a religious request, the requests are reviewed by Pastor b6 .332 For example, very little outside religious items are allowed in the Fa b6 Detention Operations Manual, Detainee Services, Standard 14, Section III.M. 321 Detention Operations Manual, Detainee Services, Standard 14, Section III.K. The Detention Operations Manual language pertaining to religious headwear appears in italics, which are normally reserved for paragraphs regarding SPCs and CDFs. However, there is no reference to SPCs and CDFs in the subsection, and the italicization appears to be in error. 322 Notes of delegation member , on conversation with Corporal 323 Notes of delegation member , on conversation with Pastor 324 Notes of delegation member , on conversation with Pastor 325 Notes of delegation member , on conversation with Corporal 326 Notes of delegation member , on conversation with Corporal 327 Notes of delegation member 328 Notes of delegation member , on conversation with Pastor 329 Notes of delegation member , on conversation with Corporal 330 Notes of delegation member , on conversation with Corporal 331 Notes of delegation member , on conversation with Corporal 332 Notes of delegation member , on conversation with Corporal b6,b7c b6 b6 b6,b7c , on conversation with Corporal b6 . b6,b7c 27 but Pastor b6 and Sister not be worn while inside.334 b6 can provide prison-issued items.333 Religious headgear may If a detainee has a restriction regarding food or meal times, Pastor b6 and Sister b6 will approve these as well.335 Even if a detainee has a food or timing restriction, they are provided with three meals a day, though the meals may not be hot if they are served outside normal meal times.336 The facility recently had an issue with a detainee who refused to stand for standing counts that occur while he is praying.337 The detainee prays five times a day, at specific times that change based on sunrise.338 The Facility staff reported that they have tried to be as accommodating as possible.339 When the detainee still refused to stand for standing counts, they transferred him to the Kenosha County Jail, which does not conduct standing counts.340 The detainee has filed a grievance about the KCDC’s failure to allow him to pray in accordance with his religion.341 K. Special Management Unit The Standards require that each facility establish a Special Management Unit (“SMU”) that will isolate certain detainees from the general population.342 Facility authorities have the power to discipline any detainee whose behavior does not comply with facility rules and regulations.343 A detainee may be placed in disciplinary segregation only by order of the Institutional Disciplinary Committee, after a hearing in which the detainee has been found to have committed a prohibited act.344 The disciplinary committee may order placement in disciplinary segregation only when alternative dispositions would inadequately regulate the detainee’s behavior.345 The quarters used for segregation must be well ventilated, adequately lit, appropriately heated and maintained in a sanitary condition at all times.346 All cells in the SMU 333 Notes of delegation member on conversation with Corporal 334 Notes of delegation member on conversation with Corporal 335 Notes of delegation member 336 Notes of delegation member on conversation with Head Chef Dave 337 Notes of delegation member on conversation with Corporal 338 Notes of delegation members 339 Notes of delegation member b6,b7c b6 on conversation with Head Chef Dave b6 b6 and b6,b7c on conversation with detainee b6 , on conversations with Corporal b6,b7c b6,b7c and ICE Officer b6 340 Notes of delegation member 341 Notes of delegation members 342 Detention Operations Manual, Security and Control, Standards 13 & 14, Section I. 343 Detention Operations Manual, Security and Control, Standard 14, Section III.A. 344 Detention Operations Manual, Security and Control, Standard 14, Section III.A. 345 Detention Operations Manual, Security and Control, Standard 14, Section III.A. 346 Detention Operations Manual, Security and Control, Standard 14, Section III.D.6. , on conversation with ICE Officer b6 and b6,b7c . on conversation with detainee b6 28 b6,b7c b6,b7c must be equipped with beds that are securely fastened to the cell floor or wall.347 Segregated detainees shall have the opportunity to maintain a normal level of personal hygiene and shall have the opportunity to shower at least three times a week.348 Recreation shall be provided to detainees in disciplinary segregation in accordance with the “Recreation” standard, absent compelling security or safety reasons;349 the Recreation standard requires five to seven hours of recreation per week.350 Access to legal materials shall remain open and requests for access shall be accommodated no more than twenty-four hours after receipt of the initial detainee request.351 Similarly, access to the law library shall be granted to detainees in segregation, and access by request only is acceptable.352 “As a rule, a detainee retains visiting privileges while in disciplinary segregation” and the facility shall follow the “Visitation” standard in setting visitation rules for detainees in disciplinary segregation.353 A detainee in disciplinary segregation shall not be denied legal visitation.354 Segregated detainees shall also be allowed clergy/religious visits upon request.355 KCDC has not fully met this section of the Standards; access to legal materials is limited and may be denied, and recreation is insufficient. The delegation was informed that it would not be able to view the Special Management Unit area. However, we were informed that the disciplinary segregation area has the capacity to hold twenty-two inmates or detainees.356 While in disciplinary segregation, detainees are not allowed family visits but can have legal visits.357 A detainee’s access to the legal research computer is limited while in segregation.358 A detainee must request use of the computer and each request will be considered on a case-by-case basis, and the detainee will be allowed access only if his need is justified.359 If a detainee’s request is granted, the research computer cart is placed in an empty segregation cell for the detainee’s use.360 As mentioned above, detainees in disciplinary segregation have one hour for recreation every other day, despite the Standards requiring access to recreation every day (or five 347 Detention Operations Manual, Security and Control, Standard 14, Section III.D.6. 348 Detention Operations Manual, Security and Control, Standard 14, Section III.D.11. 349 Detention Operations Manual, Security and Control, Standard 14, Section III.D.13. 350 Detention Operations Manual, Detainee Services, Standard 13, Section III.B.1 & 2. 351 Detention Operations Manual, Security and Control, Standard 14, Section III.D.15. 352 Detention Operations Manual, Security and Control, Standard 14, Section III.D.15. 353 Detention Operations Manual, Security and Control, Standard 14, Section III.D.17. 354 Detention Operations Manual, Security and Control, Standard 14, Section III.D.17. 355 Detention Operations Manual, Security and Control, Standard 14, Section III.D.20. 356 Notes of delegation member on conversation with Corporal 357 Notes of delegation member on conversation with Corporal 358 Notes of delegation member 359 Notes of delegation member on conversation with Corporal 360 Notes of delegation member on conversation with Corporal b6 on conversation with Corporal 29 b6,b7c days per week if outdoor recreation is available), absent compelling security or safety reasons.361 During this time, they are allowed to shower and take a walk.362 While in disciplinary segregation, detainees have access to the group rights presentations with an escort and can also visit with clergy.363 Detainee personal belongings w L. b6, b7c reported that while he was in disciplinary segregation all of his posed of.364 Staff-Detainee Communication/ICE Presence at the Facility The Standards suggest that detainees should have regular access to ICE staff.365 ICE staff should explain the general procedures for immigration removal without offering legal advice to the detainees regarding their specific cases.366 The Standards suggest that ICE staff conduct both unannounced and scheduled visits to the detention centers, including visiting the housing units, the food service areas, and the recreation areas.367 The Standards also require that detainees “have the opportunity to submit written questions, requests or concerns to ICE staff.”368 In addition, the officers should promptly deliver the messages to ICE without reading or altering the messages, and a log should be kept of the messages sent and the responses received.369 Detainees should be informed that they may make requests to ICE in the inmate handbook.370 KCDC has met some or all of this section of the Standards. ICE staff visit the Facility every Friday.371 The day we visited the Facility, the ICE agent participating on the visit with us spent some time talking to the detainees and answering their questions.372 The detainees are informed about the weekly visits by staff members.373 ICE Agent b6,b7c did not indicate whether unannounced visits occur frequently or at all. Detainees can s essages or requests to ICE staff, and those requests are faxed by Facility staff to the ICE office prior to the weekly 361 Notes of delegation member 362 Notes of delegation member 363 Notes of delegation member 364 Notes of delegation member 365 Detention Operations Manual, Detainee Services, Standard 15, Section III.A. 366 Detention Operations Manual, Detainee Services, Standard 15, Section III.A 367 Detention Operations Manual, Detainee Services, Standard 15, Section III.A.1-2. 368 Detention Operations Manual, Detainee Services, Standard 15, Section III.B. 369 Detention Operations Manual, Detainee Services, Standard 15, Section III.B. 370 Detention Operations Manual, Detainee Services, Standard 15, Section III.B.3. 371 Notes of delegation member 372 Notes of delegation member 373 Notes of delegation member on conversation with Corporal b6 on conversation with Corporal b6,b7c on conversation with Corporal b6 on interview with detainee b6,b7c on conversation with ICE officer b6 on conversation with ICE officer on conversation with ICE officer 30 . b6,b7c . . visit.374 Agent rather than com M. b6, b7c reported that most of the questions he receives are regarding specific cases s.375 Detainee Handbook The Standards require that the facility must provide each detainee, upon admittance, a copy of the detainee handbook or equivalent.376 The handbook also must state “that the detainee has the opportunity to submit written questions, requests, or concerns to ICE staff and the procedures for doing so, including the availability of assistance in preparing the request.”377 The handbook must include visitation hours and rules.378 The handbook must provide detainees with the rules and procedures governing access to legal materials.379 The handbook must notify detainees of the facility correspondence policy.380 The handbook must also state that detainees have the opportunity to submit written questions, requests, or concerns to ICE staff and the procedures for doing so.381 The Officer in Charge will provide a copy of the handbook to every staff member who has contact with detainees.382 KCDC has not fully met this section of the Standards. Detainees are not given a copy of the handbook; the Inmate Handbook does not provide information regarding detainee access to legal materials, legal visitation, or ICE-detainee communication. KCDC does not have a separate Detainee Handbook. Rather, the Facility has an Inmate Handbook, in both English and Spanish, which applies to the inmates generally and is not specific to immigration detainees.383 Detainees are not given a copy of the Inmate Handbook, but the contents of the Handbook are posted in the dorms.384 In addition, upon admission to KCDC every detainee is required to watch a thirtyrientation video that lays out the rules of the Facility.385 This was confirmed by detainee b6, b7c who stated that he watched the orientation video upon his arrival to KCDC.386 374 Notes of delegation member on conversation with Corporal b6,b7c and ICE Officer b6 375 Notes of delegation member 376 Detention Operations Manual, Detainee Services, Standard 15, Section III.B.3. 377 Detention Operations Manual, Detainee Services, Standard 15, Section III.B.3. 378 Detention Operations Manual, Detainee Services, Standard 17, Section III.B. 379 Detention Operations Manual, Detainee Services, Standard 17, Section III.Q. 380 Detention Operations Manual, Detainee Services, Standard 3, Section III.B. 381 Detention Operations Manual, Detainee Services, Standard 15, Section III.B.3. 382 Detention Operations Manual, Detainee Services, Standard 6, Section III.G. 383 Notes of delegation member 384 Notes of delegation member on conversation with ICE officer on conversation with Corporal on conversation with Corporal b6,b7c . b6,b7c . b6 385 Notes of delegation member on conversation with Corporal 386 Notes of delegation member on interview with detainee 31 . b6,b7c . b6,b7c The Inmate Handbook overall does not contain much information pertaining to the detainee’s everyday needs while in the Facility.387 The Inmate Handbook contains very general information on visiting, medical care, mail, and general behavior.388 The Inmate Handbook does provide information regarding inmate violations, and details the grievance procedure.389 There is nothing, however, in the Inmate Handbook regarding access to legal materials or legal visitation.390 Similarly, the Inmate Handbook does not contain anything detailing the procedures for a detainee to contact or communicate with ICE staff.391 N. Personal Property The Standards indicate that upon admission all items discovered during the strip search of the detainee shall be identified as funds, valuable, or other personal property.392 Detainees should be permitted to retain a reasonable amount of personal property in their possession so long as the property poses no threat to facility security.393 Additionally, detainees should be permitted to retain all personal legal materials unless it creates a safety, security, or sanitation hazard.394 KCDC appears to have fully met this section of the Standards. The majority of detainees at KCDC are processed in a different facility, the Kenosha County Pre-Trial Facility, and their personal property is kept there.395 Upon booking, an officer at the Pre-Trial Facility will inventory the detainee’s personal property and it is then put in a bag with its own number and kept at the Pre-Trial Facility.396 The same is done for valuable property.397 However, the delegation was told that, if possible, ICE will inventory and retain the valuable property of detainees when they are initially processed in ICE’s Broadview Detention Center.398 If a detainee acquires personal property while in the KCDC, it is inventoried and kept in a small storage area.399 Each detainee has a storage locker at the foot of his bed in the dormitories that has a lock.400 They are allowed to keep photos, mail, legal materials and other allowed personal 387 KCDC Inmate Handbook, Ex. B hereto. 388 KCDC Inmate Handbook, Ex. B hereto. 389 KCDC Inmate Handbook, Ex. B hereto. 390 KCDC Inmate Handbook, Ex. B hereto. 391 KCDC Inmate Handbook, Ex. B hereto. 392 Detention Operations Manual, Detainee Services, Standard 2, Section III.C. 393 Detention Operations Manual, Detainee Services, Standard 18, Section III.B. 394 Detention Operations Manual, Detainee Services, Standard 1, Section III.B. 395 Notes of delegation member on conversation with Corporal 396 Notes of delegation member on conversation with Sergeant 397 Notes of delegation member on conversation with Sergeant 398 Notes of delegation member on conversation with ICE Officer 399 Notes of delegation member on conversation with Corporal Notes of delegation member KCDC. on conversation with Corporal 400 b6,b7c b6,b7c b6 b6,b7c b6,b7c 32 and observation of the property in their storage lockers.401 Each detainee is allowed to keep all personal legal materials so long as they fit in the storage bin.402 Detainee b6, b7c confirmed that he was able to keep all of his legal documents in his storage locker in the dormitory.403 However, detainee b6, b7c stated that while he was in disciplinary segregation all of his personal belongings were dis of.404 V. CONCLUSION The Kenosha County Detention Center has substantially met many of the ICE Detention Standards but has also failed to fully meet a number of sections. Our delegation suggests the following recommendations: The KCDC Inmate Handbook should be revised to include detainee specific information such as how to request a visit and communicate with ICE officers. It should also be revised to include sections on legal visits and access to legal materials. In addition, every detainee should be given a copy of the Inmate Handbook, rather than relying on it being posted in the dormitories. To provide proper access to legal materials, KCDC should ensure that detainees have access to all legal materials required by the Standards, ensure that computer training is provided because legal materials are only accessible via computer, ensure that sufficient computers and writing materials are provided without cost to detainees, and ensure that detainees may assist each other with research. This means that the Facility should increase the number of legal access computers that are available to the detainees, and they should be informed upon arrival of the computers. Due to the location of the Facility, and the fact that many of the detainees are from areas that require travel to visit, KCDC should be willing to extend visiting hours or allow for visiting outside the normal schedule to accommodate visitors traveling from great distances. In order to allow female detainees access to outdoor recreation KCDC should consider alternatives that would allow female detainees outdoor recreation yet still maintain the no sight/no sound policy between male and female inmates. One possibility would be to schedule female detainee outdoor recreation time during the male inmates’ meal times, when the males would not be in their dorms. 401 Notes of delegation member 402 Notes of delegation member 403 Notes of delegation member 404 on conversation with Corporal b6 b6,b7c on conversation with Corporal , on interview with detainee b6 Notes of delegation member b6,b7c , on interview with detainee 33 APPENDIX A The delegation also visited the Kenosha County Pretrial Facility (“KCPF”) on July 12, 2007. The KCPF serves as the primary intake point for all arrested persons in Kenosha and as a holding facility for Wisconsin probation and parole detainees.405 In addition, all ICE detainees are initially processed at the KCPF before being transferred to the KCDC.406 The KCPF has a staff of approximately eighty individuals.407 The delegation toured the medical and 408 b6, b7c intake facilities at KCPF with Sergeant The medical facilities at KCPF temporarily house those detainees at K und-the-clock nursing care as well as sick or injured inmates of KCPF.409 The medical facility at KCPF consists of a series of dormitory-style rooms where detainees may be housed in addition to examination rooms.410 A. Access to Medical Care The Standards require that all detainees have access to medical services that promote detainee health and general well-being.411 Each facility is required to have regularly scheduled times, known as sick call, when medical personnel are available to examine detainees who have requested medical services.412 For a facility of over two hundred detainees, there must be sick call five days per week.413 Facilities must also have procedures in place to provide emergency medical care for detainees who require it.414 With respect to emergency care, the Standards state that in a situation in which a detention officer is uncertain whether a detainee requires emergency medical care, the officer should immediately contact a health care provider or an on-duty supervisor.415 If a detainee is diagnosed as having a medical or psychiatric condition requiring special attention (e.g., special diet), the medical care provider is required to notify the Officer-in-Charge in writing.416 KCPF appears to have met this section of the Standards. Before a detainee is admitted to KCPF, the transporting officer must complete an observation summary that includes 405 Kenosha County Sheriff’s Department: Detention Division (available at http://www.co.kenosha.wi.us/sheriff/ksdjail.html). 406 b6 Notes of delegation member on conversation with Corporal detainee housed at KCPF, as stated above. See infra, Section I. b6,b7c . Currently there is one 407 Kenosha County Sheriff’s Department: Detention Division (available at http://www.co.kenosha.wi.us/sheriff/ksdjail.html). 408 Notes of delegation member on conversation with Sergeant b6 b6,b7c 409 Notes of delegation member 410 Observations of delegation member 411 Detention Operations Manual, Health Services, Standard 2, Section I. 412 Detention Operations Manual, Health Services, Standard 2, Section I. 413 Detention Operations Manual, Health Services, Standard 2, Section I. 414 Detention Operations Manual, Health Services, Standard 2, Section III.A, D, & G. 415 Detention Operations Manual, Health Services, Standard 2, Section III.H. 416 Detention Operations Manual, Health Services, Standard 2, Section III.J. on conversation with Sergeant b6 . 34 questions regarding infectious disease, harmful behavior, depression, and intoxication.417 If any of these conditions are observed or otherwise indicated, the transporting officer must immediately notify a Detention Division Supervisor.418 Once the detainee is admitted, the intake officer must complete a visual observation summary about the detainee’s appearance and behavior, a medical questionnaire, and a mental health risk assessment form.419 The officer may decide to notify crisis intervention or medical staff, place the detainee on special watch status, or segregate the detainee from the regular population on the basis of these forms.420 These forms are confidential, but detainees’ health information is provided to staff on a need-to-know basis for the protection of both the staff and the detainee.421 KCPF employs LPNs to provide twenty-four hour nursing care for any detainee from KCPF or from KCDC who is contagious or requires constant care, including those undergoing withdrawal from alcohol or drugs.422 These detainees are housed in a separate medical wing that utilizes negative pressure to minimize the risk of contagion spreading.423 Detainees who use medical appliances such as wheelchairs, walkers, or prosthetics are also housed in the medical wing.424 In addition to the LPNs, a doctor is available to see detainees in need of medical treatment once per week, and a psychologist provides counseling services a total of forty hours per week between KCPF and KCDC.425 Detainees may request medical care by filling out a form which is available in English and Spanish and may be retrieved from the dormitory officer.426 An informational video about the medical request forms is played in English and in Spanish each day.427 The form outlines that detainees from KCDC will be charged $5.00 for on-site medical services, $10.00 for off-site medical services, $5.00 for lab work, and $3.00 for prescriptions.428 Detainees are also charged $3.00 for each non-prescription drug such as Pepto-Bismol, decongestant, and Tylenol.429 If a detainee has insufficient funds in his or her commissary account, the account will show a negative balance.430 A negative balance will be paid from money deposited into the 417 Kenosha County Sheriff’s Department: Transporting Officer Observation Summary, Ex. C hereto. 418 Kenosha County Sheriff’s Department: Transporting Officer Observation Summary, Ex. C hereto. 419 Kenosha County Sheriff’s Department Pretrial Facility: Medical/Mental Screening, Ex. D hereto. 420 Kenosha County Sheriff’s Department Pretrial Facility: Medical/Mental Screening, Ex. D hereto. 421 Notes of delegation member on conversation with Sergeant 422 Notes of delegation member on conversation with Sergeant 423 Notes of delegation member on conversation with Sergeant 424 Notes of delegation member 425 Notes of delegation member on conversation with Sergeant 426 Notes of delegation member on conversation with Sergeant 427 Notes of delegation member on conversation with Sergeant 428 Kenosha County Correctional Health Services: Inmate Medical Request Form, Ex. E hereto. 429 Kenosha County Correctional Health Services: Inmate Medical Request Form, Ex. E hereto. 430 Kenosha County Correctional Health Services: Inmate Medical Request Form, Ex. E hereto. b6 on conversation with Sergeant 35 b6, b7c account at a later date.431 Medical debts are not eliminated upon release from KCPF.432 However, medical care will not be refused to any inmate based on his or her ability to pay.433 There are no fees for a physical screening, follow-up visits ordered by in-house medical staff, emergency care, crisis intervention counseling, or visits to medical professionals while the detainee is being housed out of the county.434 If the dormitory officer determines that there is no medical emergency, the detainee will be seen by medical personnel within the next twenty-four hours.435 In an emergency, a nurse will assess the detainee and then recommend either treatment at KCPF or transportation to a hospital emergency room.436 Prescription medications are generally distributed three times per day, although detainees receiving treatment for HIV/AIDS receive medications more frequently.437 Methadone is not prescribed to any detainee because the provider used by KCPF is not licensed to prescribe it.438 B. Access to Dental Care The Standards require that detainees have an initial dental screening exam within fourteen days of the detainee’s arrival, and require KCPF to provide emergency dental treatment and repair of prosthetic appliances.439 For detainees who are held in detention for over six months, routine dental treatment may be provided, including amalgam and composite restorations, prophylaxis, root canals, extractions, x-rays, the repair and adjustment of prosthetic appliances and other procedures required to maintain the detainee’s health.440 KCPF has not fully met this section of the Standards; detainees do not receive a dental screening. Although a dentist is available at KCPF once per week for approximately three hours, detainees do not receive the initial dental screening exam required by the Standards.441 431 Kenosha County Correctional Health Services: Inmate Medical Request Form, Ex. E hereto. 432 Kenosha County Correctional Health Services: Inmate Medical Request Form, Ex. E hereto. 433 Kenosha County Correctional Health Services: Inmate Medical Request Form, Ex. E hereto. 434 Kenosha County Correctional Health Services: Inmate Medical Request Form, Ex. E hereto. 435 Notes of delegation member 436 Notes of delegation member , on conversation with Sergeant , on conversation with Sergeant b6 b6, b7c 437 Notes of delegation member , on conversation with Sergeant 438 Notes of delegation member , on conversation with Sergeant 439 Detention Operations Manual, Health Services, Standard 2, Section III.E. 440 Detention Operations Manual, Health Services, Standard 2, Section III.E. 441 Notes of delegation membe b6 on conversation with Sergeant 36 b6, b7c A sign posted in the lobby states that no family or friend visitation is allowed on holidays. (p.4 ¶4) Detainees are permitted one family visit per week, which is limited to twenty to thirty minutes. (p.5 ¶3) Delegation observations. Corporal All conversations in the attorney-client meeting rooms are recorded. The tapes are marked “privileged” and stored in a locked storage container. (p.3 ¶3) Corporal KCDC does not have a legal library. Instead, computers with Lexis Nexis are accessible to detainees. (p.9 ¶1) Three detainees were unaware that any immigration-related legal materials are available to them. (p.9 ¶2) Corporal ABA Commission on Immigration - Detention Standards Implementation Initiative b6 ICE Response es an . b6,b7c b6,b7c Standard 17, Visitation I. To maintain detainee morale and family relationships, [ICE] encourages visits from family and friends. III.B. Notification. The facility shall provide written notification of visitation rules and hours in the detainee handbook …. The facility shall also post these rules and hours where detainees can easily see them. III.H. Visits shall be permitted during set hours on Saturdays, Sundays, and holidays. … The facility’s written rules shall specify time limits for visits: 30 minutes minimum, under normal conditions. Standard 17, Visitation III.I. [E]ach detainee may meet privately with current or prospective legal representatives and their legal assistants. III.I.9. Visits between legal service providers … and an individual detainee are confidential and shall not be subject to auditory supervision. … [O]fficers may observe such meetings visually through a window or camera to the extent necessary to maintain security, as long as the officer cannot overhear the conversation. Standard 1, Access to Legal Material III.A. The facility shall provide a law library in a designated room with sufficient space to facilitate detainees’ legal research and writing. b6,b7c Source b6,b7c 3. Delegation Report b6,b7c 2. ICE Standard* b6,b7c 1. and er fr b6 Facility Name: KENOSHA COUNTY DETENTION CENTER, Kenosha, WI Date of Tour: July 12, 2007 Tour Participants: Latham & Watkins LLP attorneys and summer associates *Standards are Detainee Services Standards unless otherwise indicated. Sta Report comments in bold are priority issues for ICE-ABA discussion. 11/22/2007 1 Corporal The Inmate Handbook does not mention the law library or computer. (p.12 ¶2) Inmate Handbook. Indigent detainees do not receive free stamps. (p.10 ¶4) Detainees indicated that all mail is opened and read, but it is unclear whether the mail is read in the presence of the detainees. (p.14 ¶3) Detainee Corporal b6,b7c Detainees and b6,b7c No hard copies of materials are provided; legal information is only available on computer. (p.10 ¶1) Detainees reported that requests for the legal computer use are granted about a week after the request, or are denied altogether. (p.9 ¶2) Detainees are not allowed to assist other detainees with legal research omputer. (p.11 ¶2) However, Corporal stated that officers will assist detainees in e computer and in translating. (p.10 ¶1) b6,b7c b6,b7c ABA Commission on Immigration - Detention Standards Implementation Initiative Corporal detainee and b6,b7c b6,b7c b6,b7c 6. b6,b7c 5. Standard 1, Access to Legal Material III.C. The law library shall contain the materials listed in Attachment A. … The facility shall post a list of its holdings in the law library. Standard 1, Access to Legal Material III.G. The facility shall…permit all detainees, regardless of housing or classification, to use the law library on a regular basis. Each detainee shall be permitted to use the law library for a minimum of five (5) hours per week. III.K. The facility shall permit detainees to assist other detainees in researching and preparing legal documents upon request …. III.L. Unrepresented … non-English speaking detainees who wish to pursue a legal claim related to their immigration proceedings or detention and indicate difficulty with the legal materials must be provided with more than access to a set of English-language law books. Facilities shall establish procedures to meet this obligation, such as: 1. helping the detainee obtain assistance in using the law library and drafting legal documents … Standard 1, Access to Legal Material III.Q. The detainee handbook … shall provide detainees with the rules and procedures governing access to legal materials, including … 1. that a law library is available for detainee use; 2. the scheduled hours of access to the law library; 3. the procedure for requesting access to the law library; …. Standard 1, Access to Legal Material III.N. The facility will provide indigent detainees with free envelopes and stamps for mail related to a legal matter…. Standard 3, Correspondence and Other Mail III.E. Inspection of Incoming Correspondence and Other Mail. Any such inspection [of incoming special mail] shall be in the presence of the detainee. Staff shall neither read nor copy special correspondence. III.F. Inspection of Outgoing Correspondence and Other Mail. Outgoing special correspondence will not be opened, inspected, or read. b6,b7c 4. 11/22/2007 2 Detainees do not receive a dental screening at KCDC or at Kenosha County PreTrial Facility. (p.19 ¶1) Corporal Sergeant The Inmate Handbook does not include information about the classification levels, the conditions and restrictions associated with each level, or the appeals process. Several detainees were unaware of the classification system and appeals process. (p.21 ¶2) Inmate Handbook; detainees ABA Commission on Immigration - Detention Standards Implementation Initiative b6,b7c Corporal b6,b7c Corporal delegatio observations. b6,b7c b6,b7c Detained women do not have access to outdoor recreation; the outdoor recreation areas are only open to male detainees. (p.16 ¶1) Detainees in disciplinary segregation have one hour for recreation every other day, rather than five hours per week, and this hour must also be used for showering. (p.17 ¶1) b6,b7c 9. b6,b7c 8. Standard 13, Recreation III.A.3. All new or renegotiated contracts and IGSAs will stipulate that [ICE] detainees have access to an outdoor recreation area. III.B.1. If outdoor recreation is available at the facility, each detainee shall have access for at least one hour daily, at a reasonable time of day, five days a week, weather permitting. III.H. Detainees in the SMU shall be offered at least one hour of recreation per day, scheduled at a reasonable time, at least five days per week. This privilege shall be waived only if the detainee’s recreational activity would unreasonably endanger safety or security …. Health Services Standard 2, Medical Care III.E. Dental Treatment. An initial dental screening exam should be performed within 14 days of the detainee’s arrival. Standard 4, Detainee Classification System III.I. The detainee handbook’s section on classification will include the following: 1. An explanation of the classification levels with the conditions and restrictions applicable to each. 2. The procedures by which a detainee may appeal his/her classification. b6,b7c 7. 11/22/2007 3 According to the Inmate Handbook, inmates on disciplinary status “will not be allowed to receive or send mail with the exception of legal correspondence.” (p.24 ¶3) Inmate Handbook. Religious headgear may not be worn while inside. (p.28 ¶1) Corporal b6,b7c A detainee’s access to the legal research computer is limited wh regation. According to Corporal a detainee will be allowed access to the er only if his need is justified. (p.29 ¶2) Corporal b6,b7c The Inmate Handbook is not given to detainees, but the contents of the Inmate Handbook are posted in the dorms. In addition, upon admission to KCDC every detainee views an orientation video in either English or Spanish that explains the rules of KCDC and the penalties imposed for violations. (p.31 ¶3; p.23 ¶5) Corporal delegatio observations. b6,b7c 1 b6,b7c 10. Security and Control Standard 5, Disciplinary Policy III.A.3. Staff may not impose or allow imposition of the following sanctions: corporal punishment; deviations from normal food services; deprivation of clothing, bedding, or items of personal hygiene; deprivation of correspondence privileges; or deprivation of physical exercise unless such activity creates an unsafe condition. 11. Standard 14, Religious Practices I. Detainees of different religious beliefs will be provided reasonable and equitable opportunities to participate in the practices of their respective faiths. III.K. Detainees shall have access to personal religious property, consistent with facility security. Religious headwear … is permitted in all areas of the facility, subject to the normal considerations of security and good order ….1 12. Security and Control Standard 14, Special Management Unit (Disciplinary Segregation) III.D.15. When developing the schedule for law libraryaccess, the OIC will set aside blocks of time for the detainees in disciplinary segregation. … The facility may choose to provide segregated detainees upon-request access only. Violent and/or uncooperative detainees may be temporarily denied access to the law library …. 13. Standard 6, Detainee Handbook I. Every OIC will develop a site-specific detainee handbook to serve as an overview of … the detention policies, rules, and procedures in effect at the facility. The handbook will also describe the services, programs, and opportunities available …. Every detainee will receive a copy of this handbook upon admission to the facility. III.D. The handbook will list detainee rights and responsibilities. This section of the DOM is italicized; however, the italicized formatting appears to be in error, as there is no indication in the text that the italicized paragraphs of III.K apply only at SPCs and CDFs. ABA Commission on Immigration - Detention Standards Implementation Initiative 11/22/2007 4 14. [Detainee Handbook, continued] Standard 1, Access to Legal Material III.Q. Notice to Detainees. The detainee handbook or equivalent, shall provide detainees with the rules and procedures governing access to legal materials…. Standard 17, Visitation III.B. Notification. The facility shall provide written notification of visitation rules and hours in the detainee handbook or equivalent, given each detainee upon admittance. The facility shall also post these rules and hours where detainees can easily see them. Standard 15, Staff-Detainee Communication III.B.3. Detainee Handbook. … The handbook shall state that the detainee has the opportunity to submit written questions, requests, or concerns to ICE staff and the procedures for doing so …. There is nothing in the Inmate Handbook regarding access to legal materials, legal visitation, or procedures for contacting or communicating with ICE staff. (p.32 ¶1) ABA Commission on Immigration - Detention Standards Implementation Initiative Inmate Handbook. 11/22/2007 5