INS Detention Standards Compliance Audit - Montgomery County Correctional Facility, Norristown, PA, 2004
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Detention Standards Implementation Initiative ABA Commission on Immigration Facility Name: Montgomery County Correctional Facility, Norristown, PA Date of Tour: 2004 Tour • .IlI.l.2 "On regular business days, legal visitation may proceed through a scheduled meal period" and llI.1.9 "Routine official counts shall not terminate visits" Access to Legal . IlI.N "The facility will provide indigent detainees with free envelopes and stamps for mail related to a legal matter" • • III.! "The facility shall provide regular opportunities for detainees in the regular population to view the [Know Your Rights] videotape" • III.A.2.b "The ICE FOD shall devise a written schedule and procedure for weekly detainee visits" • III.B.l.b "The requests ... shall be answered ... but not later than within 72 hours from receiving the request" & Watkins LLP) Legal visits may not continue through meals or facility counts (P6, line 14) • • Indigent detainees may not be receiving free stamps and envelopes for legal correspondence (p20, line 10) • Notes from detainee interview • Officials do not air the "Know Your Rights" video - while they stated to the delegation that the video is available upon request, it is unclear how detainees are made aware of the existence of the line 3 stated that there is not a weekly presence at the facility (p34, line 9) and has no plans to have ICE officers visit the facility weekly line The detainee interviewed by the delegation has not been seen by an ICE officer for 3 months as of the time of the delegation, despite his line • Delegation notes according to conversations with facility staff and a detainee interview • Statements made by Not indicated in 2004 review. • Detainee interview notes indicated in 2004 review. • • • As stated in the facility's "Inmate Guidelines" page 15, Section 10.G SDD~ visitation is not covered in the detainee handbook. The 2004 report indicates that the law library does not contain all materials listed in Attachment A of the "Access to Ma terials. " Not indicated in 2004 review. MEMORANDUM August 16, 2004 Acting Director, Office of Detention and Removal, Immigration and To: From: Copies to: Subject: American Bar Association Delegation to the Montgomery County Correctional . Facility! Andrea Siemens, ABA Commission on Immigration Report on Observational Visit to the Montgomerv County Correctional Facility, Norristown, Pennsylvania This memorandum summarizes and evaluates information gathered at the Montgomery County Correctional Facility ("MCCF") in Norristown, Pennsylvania, during our delegation's July 21, 2004 observational visit. The infonnation was gathered through the delegation's observations, interviews with Immigration and Customs Enforcement ("ICE") and MCCF personnel, an interview with a detainee and review of MCCF's Inmate Guidelines (the "Inmate Guidelines"), I. INTRODUCTION A. The Delegation's July 21st Visit On July 21,2004, the members of our delegation met MCCF and ICE officials and spent approximately 3V, hours on-site at the MCCF making observations and conducting a detaInee interview. The MCCF officials that we toured the facility with were our visit was Supervisory Detention and Deportation the Berks County, Pennsylvania ICE office in Leesport, Pennsylvania The detainee we interviewed was Hugh Byfield, a Jamaican, who had been at the facility for three years. 2 The delegation appreciates the cooperation of these individuals. They were direct and accommodating during r • delegation was comprised of Latham 1Wl~_and Latham & WatkinsLLP summer Umversi,.. Law Schoo!) a n d ' " (Nonhweste Notes of delegation mernbe NY\940075.1 lol(S) our tour of the facility and in answering our questions and promptly furnished us with all of the information and materials we requested. conducted a telephone interview with but note that we are unable to verify that these measures are indeed in place. For this reason, it may be advisable to send another delegation to the facility sooner than is the general practice in order to observe the implementation of these new measures. B. General Information About the Montgomery Countv Jail Facility The MCCF houses immigration detainees through an intergovernmental service agreement ("IGSA") with ICE. According to MCCF personnel, the facility currently holds approximately 1450 inmates and detainees, approximately 140 of which are women. 3 At the time of our visit, the MCCF contained 15 ICE detainees (none of the ICE detainees are women), down from what we were told was abighpoint of up to 90 detainees in recentyears. 4 All of the ICE detainees at the MCCF have criminal records. s Although we were not given a specific breakdown of the countries of origin of the detainees, we were told that Latin Americans and people from the Caribbean are in the majority, with the rest coming from Asia, Africa and the Middle East. 6 The detainee we interviewed, who is Jamaican, confirmed that most detainees are from Latin America and the Caribbean.? The majority of the detainees were previously incarcerated in New York State before being transferred to the MCCF. 8 The MCCF receives approximately $55.00 per day from ICE for each detainee housed at the facility.9 Notes Notes telephone interview SDD<fIIiII 2 NY\94007S.1 Detainees are given the Inmate Guidelines upon arrival, which outline the procedures of the facility and a copy of which we attach as Exhibit A hereto. I 0 Obtaining the Inmate Guidelines was not reported to be a problem for detainees. I I The Inmate Guidelines are not available in foreign languages, which presents a problem for non-English speakers, especially considering the ad hoc nature of the foreign translation services available. 12 Further, the Inmate Guidelines are applicable to the general inmate population and it is unclear which procedures in the Inmate Guidelines apply to detainees and which do not; this liinits the Inmate Guidelines' usefulness to ICE detainees. Overall, our delegation found the MCCF to be a well run facility. The staffwas courteous, the facility was clean and the overall impression was One of order. ll. IMPLEMENTATION OF THE LEGAL ACCESS STANDARDS A. Visitation 1. General The Detention Standards provide that facilities holding ICE detainees shall allow authorized persons, including family, friends, current or prospective legal representatives and legal assistants, and consular officials to visit the detainees. 13 The facilities shall also allow representatives ·of the news media, non-governmental organizations, and community service organizations to access non-classified and non-confidential information, tour the facility with advance notice, and interview individual detainees with permission from ICE and the detainees. 14 To that end, the Detention Standards set forth several general guidelines that govern different types of visitations. All facilities shall adhere to these general guidelines. The MCCF, to a large extent, applies the general-population visitation procedures to the ICE detainee population, without modifications to accommodate the special needs and -11 The MCCF Guidelines we obtained were mostrecen~y revised in March 2003. Notes of delegation members• • • • • • • • • • • • • • • • •'rom interview with detaineellllll . to the delegation thattbe non-English speaking detainees receive their translations of written documents from method that is problematic because it is not monitored for quality and translation services may be offered or withheld on an ad hoc basis. Notes of delegation member.! ibii.j II Detention Operations Manual, Detainee Services, Standard 16, Section 1 Detention OperationsManual, Detainee Services, Standard 16, Section 1 3 NY\940075.1 rights of the ICE detainees. As a result, the MCCF has adhered to some of the Detention Standards, but not others. a. Notification According to the Detention Standards, facilities shall provide written notification of visitation rules and hours in the detainee handbooks, or equivalent, given to the detainees upon admission. ls Moreover, the facilities shall post the procedures where the detainees can easily see them. 16 The MCCF has implemented the notification requirements for family and friend visitations but has failed to satisfy these requirements for other visitations. The MCCF provides every detainee with a booklet titled Inmate Guidelines upon admission, which provides details or notifications of the rules and hours for family and friend visitations. 17 The MCCFalso posts family and friend visitation schedules on the bulletin boards in the housing units, referred to by MCCF personnel as "podS.,,18 However, other than the legal visitation hours, the MCCF does not provide the detainees with any written rules for the legal, consular, news media, social service organization, or non-governmental organization visitations. 19 For instance, the delegation did not find any written procedures for consular visitations. Although the MCCF provides phone access with direct dial capability to various embassies and consulates free of charge, it is unclear whether the ICE detainees are aware of their right to contact and receive visits from their consular officials, as it is not written in the Inmate Guidelines or in any other forrns. 2o Additionally, according to the Detention StaruJards, the facilities shall make the schedule and procedures available to the public both in writing and viatelephone. 21 The MCCF has only ,partially satisfied this part of the Detention Standards. The MCCF has posted the " " Detention Operations Manual, Detainee Services, Standard 16, Section m.B. 11 Observations of delegation Detention Operations Manual, Detainee Services, Standard 16, Section m.B. Observations of delegation 19 The delegation requ.ested from the MCCF all the documentations given to the detainees that contain rules of visitations. The only documentation that the MCCF identified was the Inmate Guidelines. . Detention OperatiQns Manual, Detainee Services., Standard 16, Section m.K. Detention Operations Manual, Detainee Services, Standard 16, Section m.B. 4 NY\940075J schedules and rules on the walls of the visitors' waiting area 22 The MCCF has also made available its official Visitor Guidelines that specify the family and friend visitation rules, dress code, hours, and other regulations for distribution upon request. 23 According to MCCF personnel, however, the Visitor Guidelines can only be obtained' in person on the site and not by telephone?4 Moreover, the Visitor Guidelines only provide rules and hours for the family and 2s friend visitations. b. . Visiting Room Conditions The MCCF has adhered to the Detention Standards in ensuring that the visiting rooms have reasonable conditions. The Detention Standards require that a facility's visiting areas shall be appropriately furnished and arranged, and as comfortable as practicable?6 The Detention Standards further require that the officer shall ensure that all visits are conducted quietly and in an orderly manner?7 Each of the MCCF's visiting rooms can contain about 6-10 visits at the same time. 28 The delegation interviewed_in the visiting room partially during visitation hours towards the end of the interview when visitors started to enter the room. It was noted by the delegation that the room became quite noisy when mUltiple visits were conducted concurrently.29 However, overall, the room provides reasonable meeting areas for the detainee families, given the limitation of the MCCF's space and resources. 2. Visitation by Attorneys The Detention Standards provide that facilities should allow detainees to meet privately with their current or prospective legal representatives and legal assistants. 3o Observations of delegation membe _ _ The delegation requested from. the MCCF all the documentations given to the public that contain rules of visitations. The only documentation that the MCCF identified was the Montgomery County Correctional Facility Visitor Guidelines ("Visitor Guidelines"), revised on April 4, 2003. 13M Notes of delegation m,embeJ Visitor Guidelines. Detention Operations Manual, Delainee Services, Standard 16, Section mG. Detention Operations Manual, Detainee Servi~ Standard 16, Section mG. " observatiOnSOfde1egatiOnl!m;e;m;be~===================. Notes of delegation member Detention Operations lv.Ianua4 Detainee Services, Standard 16, Section 1. 5 NY\94007S.l The MCCF has only partially implemented this section of the Detention Standards. As required by the Detention Standards, to visit a detainee at theMCCF, an attorney must have and present a bar card. 3 / Also, according the MCCF personnel, it is acceptable for an 32 attorney to present other fonns of identificafion. The attorney may visit a client withoilt prior notice to the facility.33 According to the MCCF personnel, legal assistants, interpreters, and law students are also allowed to visit detainees as long as they seek pre-approval from the facility.34 Each MCCF visiting room contains two attorney visitation sections,35 allowing two attorney visits to occur simultaneously. All attorney visitations are contact visits. 36 There are no Plexiglas dividers separating the detainees from their attorneys.37 The attorney visitation sections are enclosed with transparent material, through which the officers can observe but not hear?8 According to the Inmate Guidelines, attorneys are not restricted to the normal hours of visitation, satisfying the requirement of the Detention Standards. 39 Attorneys and legal assistants are allowed to visit ICE detainees seven days a week, including holidays.40 However, the Inmate Guidelines state that visitors are only allowed to visit during certain 1.5-to~2.5-hour . time blocks when the detainees are not locked up for regular counts and meals. 41 The time slots add up to 10 hours, exceeding the minimum four hours per day standard set forth by the Detention Standards. 42 However, this restriction appears to conflict with the Detention Standards' provisions that during regular business days, legal visitations may proceed 43 The Detention Standards further require that in such cases, through a scheduled meal period. Detention Operations Manual, Detainee Services, Standard 16, Section ill1.4. Notes " " " Detention Operations Manual, Detainee Services, Standard 16, Section ID.I.2. InmateGuidelines)p.lS~ Section 10.G. Inmate Guidelines, p. 15, Se<;tion 10.G. Detention Operations Manual. Detainee Services. Standard 16, Section In.1.2. 43 Detention Operations Manual, Detainee Services, Standard 16, $e<;tion ill.1.2. 6 NY\940075.! the detainee shall receive a tray or sack meal after the visit. 44 The Detention Standards specifically state that "routine official counts shall not terminate attorney visits.,,45 MCCF's limiting of legal visitations to non-lock-up time blocks only is therefore inconsistent with and more restrictive than the Standards' provision cited above. The Detention Standards require that the facility provide upon request written legal visitation rules, which should include at least the following information: the telephone inquiries, dress code, legal assistants, pre-representational meetings, Form G-28 requirements, identification and search of legal representatives, identification of visitors, materials provided to detainees by legal representatives, confidential group legal meetings; and detainee sign_up.46 The MCCF does not provide any written legal visitation policy other than the hours specified in the Inmate Guidelines. It is unclear whether the ICE detainees held at the MCCF are subject to strip searches after their legal visitations. The Detention Standards require that the facilities shall have written procedures governing detainee searches after legal visitations and that an IGSA facility's general-population search procedure will also apply to ICE detainees.47 There are no specific rules in either the Inmate Guidelines or the Visitors Guidelines regarding detainee searches after legal visitations. However, the general detainee search rule under the Inmate 48 Guidelines requires all inmates to be strip searched after all contact visits. All legal visitations at MCCF are contact visits, so according to the Inmate Guidelines, all ICE detainees would be subject to strip searches following these visits. The MCCF personnel, however, contended that the ICE detainees.are not subject to strip searches after legal visitations unless the visiting room officer has reason to suspect the existence of illegal contraband. 49 If all detainees are in fact subject to strip searches ·after all legal visitations because they are contact visits, and not based on any specific reason, the MCCF facility has Detention Operations Manual. Detainee Services, Standard 16, Section IIT.1.2. Detention Operations Manual, Detainee Services, Standard 16. Section 1II.1.9. Detention Operations Manual, Detainee Services, Standard 16, Section m,1.16. Detention Operations Manual, Detainee Services. Standard 16, Section m.I.II. . Inmate Guidelines, p 10. Section 7.5.(2). Notes ofdelegationmembe. . . . . . . . . . . .. 7 NY\940075.i failed to implement the relevant section of the Detention Standards, which states that if standard operating procedures require strip searches after every contact visit with a legal representative, the facility must provide an option for non-contact visits with legal representatives in an environment that allows confidentiality. In that case; the OIC will establish a mechanism for the detainee and his/her representative to exchange documents. 5o The MCCF facilities have no written procedures that provide an option for noncontact visits. The MCCF personnel clearly told the delegation that there are no alternatives if the detainees would prefer non-contact visitations. 51 3. Visitation by Family and Friends To maintain detainee morale and family relationships, the Detention Standards encourage visitation with family and friends. 52 The facility must allow visitation by immediate family members, other relatives, friends, and associates. 53 The Detention Standards require that the facilities should accommodate the scheduling needs of visitors for whom weekends and holidays pose a hardship.54 The Detention Standards recommend that the facilities accommodate these needs by allowing evening hours and special visits. 55 The Detention Standards require a minimum 0f30 minutes per visitation, under normal conditions, and 56 encourage more generous limits ifpossible. The MCCF implements some parts ofthis section ofthe Standards, but not others. At the MCCF, the ICE detainees are given four hours of visitation every week. 57 The detainees can arrange the visitation during two time blocks totaling five hours spread between one weekday and one day on the weekend. 58 Each visitation can last up to 60 minutes,59 Detention Operations Manual, Detainee Services~ Standard 16, Section mll1. Notes ofde1egationmembelllllllll Detention Opemtions Manual, Detainee Services, Standard 16, Seetion 1 Detention Operations Manual, Detainee Services, Standard 16, Seetion m.H.2. " " Detention Operations Manual, Detainee Services, Standard 16, Seetion ill.H.1. " Visiting Hours, provided by the MCCF facility. Detention Operations Manual, Detainee Services, Standard 16, Section ill.H.1, Detention Operations Manual, Detainee Services, Standard 16, Section mIL I. Visiting Hours, provided by the MCCF during the delegation visit. Inmate Guidelines, p. 10, Section 7.R 8 NYI940075.1 exceeding the 30-minute minimum required under the Detention Standards. 60 The detainees can have up to four concurrent visitors. 61 Visitation with minors is accommodated. 62 The delegation is concerned that the MCCFhas not provided the flexibility to accommodate family and friends to whom visiting during the scheduled hours imposes undue hardship. This is especially critical for the ICE detainees because their families usually need to travel greater distances to visit compared to Montgomery County inmates, who were 4._ arrested in Montgomery County and are therefore likely to be locals. In contrast, most detainees were transferred from New York State correctional facilities, their visitors are also likely to be coming form New York State. For example, detaine family members live in upstate New York and have to travel for hours before arriving at the MCCF. On at least one occasion, they arrived late and were denied the right to visit despite their 10ngjourney.63 According to MCCF personnel, arrangements can be made if normal visiting schedules impose an undue hardship for out of state visitors. 64 It is unclear, however, what such arrangements consist of and whether immigration detainees know of such possibilities when they are not specifically mentioned in the Inmate Guidelines. While the Inmate Guidelines mention special exceptions for visitors who have traveled long distances and other unusual circumstances;65 no mention was made for scheduling ·difficulties. Moreover, no details of any special arrangements were articulated. In the alternative, the MCCF personnel told the delegation that the facility will reJ.~~a.~.t/.l~ ~~!a.i!1C::C::!0 an()!l!erY.o.<! ~1:h. ~ _difI~~c::nt_~i~i!~tio~ ?~1lC::~\lle,6~ _!t)~ _11.oLcJc::a.r, .. however, whether the detainees are aware of such an option because it is not meritioned in the Inmate Guidelines. Moreover, this option works only if there are enough detainees to occupy at Detention Operations Manual. Detainee Services, Standard 16, Section mH.]. " Inmate Guidelines, p. 10, Section 7.R(4). Inmate Guidelines, p. 9, Section 7.B-D. .. Notes of delegation Notes of delegation Inmate Guidelines, p. " Notes of delegation 11, Section 7.W. membeJ~• • • • • • •mW!lI!tl •••••••• 9 NY\940075.1 Deleted: aI .' ..('c.::...:::..=:.::...::'--_ ____ ~ least two pods. This is not the case now. 67 Lastly, the problem still exists if the visiting hours in the new pod also impose undue hardship on the family and friends. Finally, requiring that the ICE detainees keep a visitors' list may discourage visitation. The procedures of maintaining a visitor's list are complicated. Upon admission, the detainees are required to provide a list of eight individuals as potential visitors, subject to the Warden or his designee's approval. 68 Only persons on this list, with the exception of attorneys and clergy, may visit the detainee. 69 Detainees may request to review the visiting iist by submitting a change request once every 30 days.70 Changes and additions to the visiting list will be on Friday only.71 Changes to the visitor's list also take some time to go into effect. 72 The detainee cannot remove a name until after the name has stayed on the list for more than one month.73 These complicated and inefficient procedures may discourage visitations. ID. TELEPHONE ACCESS. A. General Requirements The Detention Standards require IGSA Facilities like the MCCF to provide 74 detainees with reasonable and equitable access to telephones. To meet the Detention Standards' requirements, a facility must provide at least one telephone for every 25 detainees. and written access rules to each detainee?5 The MCCF has fully implemented this section of the Detention Standards. Each pod, has three telephones. These three phones are shared by 35 detainees if the pod is at full capacity. Detaine4iW however, expressed that one or more of the phones are often out of service. 76 Detainees may use the telephones for a total of two hours per day between 7:00 a.m. and 10:00 p.m. except during the times detainees are locked in their cells for meals or head Notes Inmate Guidelines, p. 9. Seotion 7A· 10. Section 7.Q. 10. Section 7.L. Inmate Guidelines, p. 10. Section 7.N. Inmate Guidelines, p. Inmate Guidelines, p. 71 Notes of delegation memb ." Inmate Guidelines, p. 10. Section 7M. Detention Operations Manual, Detain.. Services, Standard IS, Sections 1 & lllA " " Detention Operations Manual, Detainee Services, Standard IS, Sections ill.B & C. Notes ofde1egation membeI ~ (0)(6) 10 NY\940075.1 COlUlts. 77 Telephone. access is considered a "privilege" and can be suspended for violation of rules and regulations, including abuse, damage, ortarnpering with telephones. 78 A list of available pro bono legal agencies are posted on the pod bulletin board. 79 Instructions for telephone use and access are contained ill the Inmate Guidelines, but they are only given in English. 8o Therefore, written translations of the telephone access rules and procedures would enable all detainees, including non-English speakers to have meaningful access to the telephone~ .. B. Direct vs. Collect Calls The Detention Standards allow a facility to restrict telephone service to collect calls, provided that detainees are able to make free, direct calls through pre-programmed technology, or upon request, to consular offices, freeJegai service providers, local courts and government offices, and, in personal emergencies, to family !)lembers. To make a free call without pre-programmed technology, a detainee may ask a correction officer for assistance and access should be provided within eight waking hourS. 81 The delegation is concerned about the MCCF's implementation of this section of the Detention Standards. At the MCCF, detainees may make domestic collect calls through the pod telephones. 82 MCCFPersonnel83 report that the service provider is Inmate Telephone, Inc., "lIT', and the cost for a call is "competitive."84 DetaineeBIreported that he has successfully called his Jamaican consulate office directiyfrom a pod telephone using the access number he previously found listed on the pod bulletin board. 85 The delegation, however, did not find a list of consulate nwnbers posted in the pod during a recent visit to the facility. 71 " 8J Notes of delegation " Notes of delegation 11 NY\940075.1 ... ~eted,. Also, other direct calls to the ICE-approved list can only be made through a request to an officer or a caseworker. Caseworkers place the call for the detainees from their that placing a non-local call is often up to the discretion of offices, but the caseworker and that both he and other detainees found it impossible to make interstate or international calls through the caseworkers. s6 The delegations observed a lack of a reliable, independent procedure for detainees, many of them relocated from out-of-state facilities, to make non-local and international calls. Implementation of a system for detainees to purchase pre-paid calling cards through the commissary would be helpful. C. Privacy and Usage Restrictions for Legal Phone Calls The Detention Standards require that detainee legal calls not be electronically monitored without a court order. phone calls. sS S ? The facility must also ensure privacy for all detainees legal Furthermore, detainees should be able to discuss legal cases over the phone in an environment without interruption or cut-offs. In county jails with a time limit on phone calls, the time limit should not be less than 20 minutes. s9 The MCCF has not fully implemented this section of the Detention Standards. According to personnel 90 and the Inmate Guidelines, legal calls are not recorded or monitored. Each detainee is required to include and clearly mark their attomeyon his np.'Tnilrt"tl that MCCF can ensure that calls to that number are not monitored. 91 pointed out that calls to attorneys are placed from phones where a sign states that calls may be monitored or recorded. 92 Also, the notice does not outline the procedure for obtaining an unmonitored call for legal purposes. This may be a source of confusion for detainees and therefore may conflict with attorney-client relationships. Notes ofdeJega-uon memberll• • • • • • • • • • • • • Detention Operations Manual, Delainee Services, Standanl 15, Sections m.J. Detention Opemtions Manual, Detainee S.ervices, Standard 15, Sections m.J. Detention Op...tion. Manual, Detainee Services, Standanl 15, Sections m.F. Capt " " Wi.'; Jrunate Guidelines, p. S, Section 5&.(6)(L); notes of delegation member . . . . . . . . . . .. . Notes of delegation 12 NY\9400?5.1 MCCF fails to meet the Detention Standards requirements for privacy for legal calls. Although each phone has privacy panels measuring approximately 18 inches, the phones are clustered in a common, open area~93 It is very likely that phone calls can be overheard or interrupted by personnel and other detainees in the same pod. Noise in the common area may distract callers and limit conversations. The lack of privacy for legal phone calls at MCCF likely interferes with detainees' ability to address legal and personal issues with their legal counsel. The procedures for legal phone calls, however, do not seem to pose an issue for unreasonable cut-offs. All calls placed terminate in thirty minutes. 94 Furthermore, up to 4 successive thirty-minute calls, a total of tWo hours, may be placed in one day.9s D. Privacy and Usage Restrictions for Other Calls Non-legal telephone calls may be restricted in number and duration for availability, orderly operation of the facility, and emergencies reasons. 96 The Detention Standards allow non-legal calls to be monitored as long as detainees are notified of this upon admission and a notice is placed next to each monitored phone. The notice must also provide the procedure for obtaining an unrnonitored call for legal purposes. 97 The MCCF meets the requirements of this section of the Detention Standards. MCCF's limits on phone usage are permitted by the Detention Standards. MCCF restricts each detainee's outgoing collect calls to ten phone numbers, which each detainee chooses upon entering the facility. This lO-number limit for collect calls98 and the duration limit to four thirtyminute calls,99 seem to be reasonable and designed to ensure availability and regulate orderly operation of the facility. The only other interruptions to or restrictions on calls are the times when the detainees are locked doWn for head counts, meals, or to sleeploo and in emergencies Inmate Guidelines, p. 8, Section Sb(I). Inmate Guidelines, p. 8, Section 5b(4). Detention Openllions Manual, DetlJinee Servioes, Standard IS, Sectioos ill.F. Detention OpenIlions Manual, DetlJioee Services, Standard IS, sectioos m.K. " inmate Guidelines, p. 6, Section 5a(3). Noles of delegation 13 NY\94007S.! and/or when maximum security level is ordered;lol However, limited privacy at the housing unit phones, as discussed above, may unreasonably interrupt or restrict a detainee's phone calls; E. Incoming Calls and Messages The Detention Standards require facilities to take and deliver messages from incoming emergency and non-emergency legal telephone calls to detainees as promptly as possible. If the facility receives an emergency call for a detainee, the facility is required to permit the detainee to return the call as soon as reasonably possible. Indigent detainees must be allowed to make free return emergency calls. 102 The MCCF appears to be have implemented this section of the Detention Standards. Personnel 103 report that messages are taken and promptly delivered to detainees for emergency and non-emergency legal calls once personnel have verified the call. 104 The Inmate Guidelines state a stricter procedure that detainees may not receive incOlning messages unless specifically authorized by the director of social services. 105 assistant wardens, major, captain, or however, reports that messages from attorneys and family emergencies are delivered promptly, confirming statements by personnel. 106 Detainees can return the calls by making a request to the guard of caseworker, or, if the call was placed from one of the ten numbers on the detainee's permitted phone list, detainees can return the call from the housing unit phones by making a collect call. 107 The delegation does not know if the facility allows indigent detainees toretum these calls free of charge. IV. ACCESS TO LEGAL MATERIALS The Detention Standards require that detention facilities permit detainees sufficient access to a law library. Detainees are also to be provided with legal materials, Inmate"Guidelines. p. 6~ Section 5.F. 102 Detention Operations Manual, Detainee Services. Standard 15, Sections m.l 103 10'1 14 NY\94007S.1 facilities, equipment, document copying privileges, and the opportunity to prepare legal documents. I 08 The MCCF has implemented some aspects of this section ofthe Detention Standards but fails, on the whole, to provide ICE detainees with updated and meaningful access to legal materials. A. Access to the Library The Detention Standards state that a correctional facility ought to devise a flexible schedule to permit all detainees, regardless of housing or classification, to use the law library on a regular basis for a minimum of five hours a week. 109 The allocated library time should not cause a detainee to miss a meal, recreation time, or any other planned activity. ilo The MCCF has implemented this section of the Detention Standards. The. MCCF permits detainees to use the law library on Monday and Tuesday mornings from 8:00 AM. to 10:30 A.M. for general population and intake sections. III Additional hours are available for the law library on Fridays from 8:00 AM. to 10:30 AM., 11:30 AM. to 1:30 P.M.ll2 According to MCCF personnel, the library times for ICE detainees are more flexible and access can be granted upon request. l13 Recreational time will, however, have to be sacrificed in order to spend additional time in the law library. I 14 B. Library Conditions The Detention Standards provide that each facility shall provide a law library in a designated room with sufficient space to facilitate detainees' legal research and writing. The Detention Operations Manual, Detainee Services, Standard I, Section 1 Detention Operation Manual, Detainee Services, Standard I, Section m.(.T. Detention Operation Manual. Detainee Services. Standard I, Section mG. III Inmate Guideline~ p. 21, Section 18. III Notes of delegation '14 NOles of delegation Inmate Guidelines, p.21, Section 18 C. 15 NY\940075.1 library shall contain a sufficient number of tables and chairs in a well-lit room, reasonably isolated from noisy areas. I I 5 Tbe MCCF bas partly implemented tbis section oftbe Detention Standards. The MCCF library is sufficiently illuminated and isolated from high-traffic or noisy areas that might interfere with research and writing. Library, however, only provides four large tables for legal research and writing and cannot accommodate more than 20 inmates. 116 C. Materials Identified intbe Detention Standards The Detention Standards require all law libraries to contain the materials listed in Attachment A to the chapter on Access to Legal Material. 111 These materials must be updated regularly and information must be added on significant regulatory and statutory changes regarding detention and deportation of legal aliens in a timely manner. I 18 Damaged or stolen materials must be promptly replaced. 119 The Detention Standards demand additionally that the facility post a list of holdings in the library and designate an employee with responsibility for updating materials, inspecting them weekly, and maintaining them in good working order. 120 Tbe MCCF has not fully implemented this section of the Detention Standards. The delegation's observation of the law library at the MCCF revealed that many required materials were outdated or entirely missing from the library. For example,..¢<;:)iJ~l!l!Y ~!lly __ _ provided limited sources for immigration statues and regulations, the very legal provisions that control the detention and removal ofICE detainees at MCCF. The immigration case law that is provided in hardcopy at the law library at MCCF is outdated and the library personnel at MCCF no longer update it 121 Although the law library at MCCF has online access to Westlaw and Detention Operations Notes elf del"gation mee Detention Operations Manual, Detainee Services, Standard I, Section ill.C. lIS iI' Detention Operations Manual. Detainee Services. Standard I, Section ill. D. -F. Detention Operations Manual~ Detainee Servi~ Standard 1, Section F. Detention Operations Manual, Detainee Services, Standard I, Section mE. Notes of delegation 16 NY\94007S.1 . {Deleted: LexisNexis, two legal databases, the ICE detainees are not pennitted to do online research themselves. 122 The library did provide some required materials, among those texts on immigration law and defense, guides for immigration advocates, and other asylum and refugee materials. 123 The material provided, however, was clearly outdated, which was confinned by . SDDoIIIinfonned the delegation that ICE officials would provide the required updated and adequate legal materials to MCCF at some point in the future.125 that ICE detainees never received an orientation or tour of the law library .126 He also infonned the delegation that as long as the detainee provides the appropriate case citation, requested cases can be located and printed from Westlaw and LexisNexis. 127 Considering that there is no access to current legal materials, detainees are not allowed to do online research themselves, it is unclear how the detainee can retrieve a case citation, much less become familiar with cases relevant to his or her case. It must be pointed out, however, that different interviewees at MCCF provided the delegation with contradictory infonnation regarding access to electronic research capabilities. The MCCF librarian indicated that online research was possible for detainees, as he would run searches if requested by inmates. l2S on the other hand, indicated that this was not his understanding and that a citation to a specific case was required in order for a detainee to have access to recent developments in immigration law. l29 According to are two librarians and each has their own practices in deciding how to dole out library privileges. 130 Notes of delegation Notes of delegation Notes of delegation Notes of delegation ". ,,,'" Notes of delegation Notes of delegation Notes of delegation Notes of delegation "' Notes of delegation 17 NY\94007S.1 Considering the current extent of outdated and missing materials and the lack of access to online materials, the delegation believes that an immigration detainee with a valid defense to removal or a valid claim to asylum would find it extremely difficult, if not impossible, to prepare his or her case without the aid of an attorney. In the telephone interview following up the delegation's visit to MCCF, SDDO Pepe stated that a CD-ROM with all ofthe required legal materials is now available in the library and that detainees are allowed to use the compute to navigate this CD-ROM.13l D. Computer Access. Equipment and Holdings The Detention Standards require that the law library provide an adequate number of typewriters and/or computers, writing implements, paper, and office supplies to enable detainees to prepare documents for legal proceedings. J32 The delegation is concerned about the MCCF implementation oftbis section ofthe Standards. The law library at MCCF does provide two operational computers and s~veral typewriters. Computer access, however, is not always granted and detainees have no ability to electronically store and print legal documents, much less do online research on legal databases.133 According to are sometimes inoperative when typing 13 ribbons are exhausted and not immediately replaced. _ a l s o reported that the typewriters are not equipped with correction tape and correction fluid the difficulties associated with using typewriters, i~ unavailable. 135 Due to that most detainees write their legal and court documents in long hand. 136 E. Photocopies The Detention Standimis provide that each facility shall ensure that detainees can obtain photocopies oflega! materials, when such copies are reasonable and necessary for legal Notes atWi_rom August" 12, 2004 telephone interview with SDDm Detention Operations Manual, Detainee Services, Standard 1, Section illa. o. Notes ofoetegau')D memDers '" Notes ofo'"elJllu,m memoe" 18 NYI940075.1 proceedings involving the detainee. m Enough copies must be provided to ensure that a detainee can fulfill court procedural rules and retain a copy for his or her records. 138 The MCCF has partially implemented this section of the Standards. All requests for legal materials must be put on a request slip addressed to the attention of the librarian. 139 Upon receipt of the request for legal materials by the librarian, the materials will be delivered to the cell in the late afternoon and will be retrieved the following morning. 140 The Inmate Guidelines do not provide for copying of legal materials. According to photocopies are provided and are free of charge as long as the request for photocopying is reasonable and not fdvolouS. 141 Requests for photocopies of legal materials are, however, only granted on a case-by-case basis.142 F. Correspondence and Other Mail' The Detention Standards require that detainees be allowed to send and receive correspondence in a timely manner, subject to limitations required for safety, security, and orderly operation of the facility.143 General correspondence shall normally be opened and inspected for contraband in the presence of the detainee, but may be opened and even read outside the presence of the detainee if security reasons exist for doing SO.I44 Special correspondence, which includes all written communication to or from attorneys, legal representatives,judges, courts, government officials, and the news media, is treated differently.14S Incoming special correspondence can be inspected for contraband only in the presence of the detainee, but it can never be read or copied. 146 Outgoing special correspondence Detention Operations Manual, Detainee Services,. Standard 1, Section ITlJ. '" '" I", U2 "' Detention Operations Manual, Detainee Services, Standard 1, Section m.J. Inmate Guidelines, Section 19, A Inmate Guidelines, Section 19, A . Notes Detention Operati ons Manual, Detainee Services, Standard 4, Section 1 Detention Operati ODS Manual, Detainee Services. Standard 4, Sections m.B., E. '" Detention Operations Manual, Detainee Services, Standard 4, Sections m.B., E., F. '" Detention Operations Manual, DeWnee Services, Standard 4, Sections llI.B., E. 19 NY\940015.1 cannot be opened, inspected, or read. 147 The Detention Standards also require that detention facilities provide indigent detainees with free envelopes and stamps for mail related to a legal matter, including correspondence to a legal representative, potential representative, or any court. 148 Provided that allegations of U"'LallJ"" true, the MCCF only partly fulfills the requirements of this section of the Detention Standards. The Inmate Guidelines stipulate that employees ofMCCF will open and examine for contraband all incoming "legal mail" in the presence of the addressee. 149 According to detainee Byfield, however, MCCF employees frequently read incoming legal mail outside of the presence of the addressee. 150 Moreover, claims that charges for legal mail including envelopes are generally deducted from detainee income. V. 151 GROUP RIGHTS PRESENTATIONS The Detention Standards provide that facilities shall permit authorized persons to make presentations to groups of detainees for the purpose ofinforming them of U. S. immigration law and procedures consistent with the security and orderly operation of the ICE facility. 152 The MCCF has not fully implemented certain aspects of this section of the Detention Standards. According to MCCF personnel, there are no restrictions on group presentations. IS3 However, MCCF officials and detainee_informed the delegation that aside from a professor from the Villanova University Law School approximately two years ago, no other groups or individual presenters seek to provide group presentations to detainees. l54 According to MCCF personnel and detainees, detainees were made aware of the opportunity to Detention Operations Manual, Detainee Services. Standard 4. Sections mB., F. Detention Operations Manu~, Detain.. Services, .Standard 4, Sections mN. Inmate Guidelines, p. 13, Section 9, N. Notes of delegation NOles of delegation Detention Op'1aticms ~.!an"al, IS' Notes of delegation '" NOles of delegation 20 NY\940075.1 hear about their legal rights through bulletin boards two weeks before the presentation. 155 The delegation also inquired if the facility aired the "Know Your Rights" video created by the Florence Project and distributed by the ICE. MCCF officials and detainees stated that the video had not been aired. 156 MCCF officials stated that ICE detainees were made aware of the opportunity to request presentations. However, no postings on the bulletin board indicated that not aware of such the detainees had such opportunities, and opportunities. 157 VL OTHER CONDITIONS ISSUES A. Recreation The Detention Standards state that detainees should be placed in facilities that provide outdoor recreation. 158 If the facility does not have an outdoor area, a large recreation room with exercise equipment and access to sunlight will be provided. 159 Each detainee shall have access to outdoor or indoor recreation for at least one hour daily, five days a week. 160 All facilities shall have an individual responsible for the direction and oversight of the recreation prograrn. 161 According to the Detention Standards, exercise areas are to offer a variety of fixed and moveable equipment; cardiovascular exercise shall be available to detainees for whom recreation is unavailable; recreational activities may include limited-contact sports; and dayrooms will offer board garnes, television and other sedentary activities. 162 Detainees will not be forced to miss basic law library privileges for recreation privileges. 163 Detainees in segregation for either administrative or disciplinary purposes should receive recreation separate Notes ", Notes Notes '" '" ". Detention Operations Manual, Detainee Services, Standard 13, Section mAo Detention Operations Manual, Detrunee Services, Standard 13, Section ill.A. Detention Opemtions Manual, Detainee Services,. Standard 13, Section Ill.B. Detention Opaations Manual, Detainee Service~ Standard 13, Section m. F. Detention Operations Manual, Detainee Services, Standard 13, Section m.G. '" Detention Operations Manual, Detainee Services, Standard 13, Section ill.B. 21 NY\940075.1 from the general population for one-hour each day, but may be denied access to recreation for safety or security purposes. 164 The delegation found the MCCF to provide adequate recreation for detainees. The detainees are allowed to have recreation seven days a week for around two hours a day. 165 In good weather, an outdoor exercise period will be held. l66 MCCF has a large, walled-in, outdoor area that allows for outdoor recreation, although the only recreation allowed is walking around the outdoor area. 167 Gymnasiums and weight rooms are available on a scheduled basis. 168 The delegation witness basketball being played in the gymnasium, and in addition, viewed a weight room containing free weights, weight machines and a stationary bicycle. 169 Television privileges are provided in the day rooms. 170 The Recreation Supervisor plans and conducts sporting events and instructs inmates on the use of recreation equipment. 171 Detainee_noted that detainees are not forced to choose between law library privileges and recreation time, but that a detainee could sacrifice part of his recreation time to spend more time in the law library.l72 If a detainee is in administrative segregation, he/she is escorted by officers during the scheduled recreation period; if a detainee is in disciplinary segregation, he/she is allowed the ~inimum recreation allowed by law - one hour daily, five days a week. 173 B. Educational Opportunities The Detention Standards do not appear to include any language regarding educational opportunities for detainees. Detention Operations Manual. Detainee Services, Standard 13, Section m.H. Notes of delegation the outdoor area. that handball was allowed in 16, IrunateGuidelines, p. 23~ secu_,·o.n.21•.A. ••••••••••• Notes of delegation membetl ". Inmate GuidelinO!'. p. 23, Section 21 B. Notes Ofdelegationmem~ Inmate Guidelines, p. 23, Section 21.C. Inmate Guidelines, p.23, Section 21.G.-H. Notes of delegation '" Notes of delegation 22 NY\940075.1 The delegation found that few educational opportunities exist for detainees at MCCF. Education programming, available for inmates twenty-one years of age and under, consists of three levels: a literacy program, adult basic education, and preparation for the Graduate Equivalency Diploma ("GED") test. available in English. 17; 174 Detainee MCCF personnel noted to the delegation that some inmates (though not detainees) participate in correspondence education courses. C that courses are only 176 Access to Medical Care 1. Access to Medical Treatment The Detention Standards state that each facility should maintain current accreditation by the National Commission on Correctional Health Care.177 Facilities should provide each detainee with an initial medical screening within 14 days ofarrival. 178 The facility should also provide primary medical care, routine dental check-ups, and emergency care. 179 Each facility should have an arrangement with a nearby facility to provide health care services not provided at the detention facility.180 A physician or qualified medical officer should be available to examine detainees on days know as sick calls. lSI At a minimum, the sick calls for a facility with 50 or fewer detainees should be one day per week and a facility with 50-200 detainees should have sick calls three days per week. 182 If the facility has more than 200 detainee, then sick calls should be held five days per week. IS3 Appropriate medical treatment for a detainee should be determined by a health care specialist. 184 Inmate Guidelines. p.32. Section 41.B. Notes of Delegation ." Notes of Delegation Detention Operations Manual, Health Services, Standard 2, Section 1 Detention Operations Manual, Health Services,. Standard 2, Section m.D . •79 ..s." Detention Operations Manual, Health Services. Standard 2, Section m.A. Detention Operations Manual, Health Services, Standard 2, Section m.A Detention Operations Manual, Health Services, Standard 2, Section ill.F. Detention Operations Manual, Health Services, Standard 2, Section ill.F. Detention Operations Manual, Health Services, Standard 2, Section ill.F. .84 Detention Op....tions Manual, Health Services, Standard 2, Section ill.A 23 NY\94007S.1 The delegation has found MCCF appears to have implemented tbeDetention Standards with regard to access to medical treatment. The medical department provides coverage to all inmates seven days a week. 18s The medical center has one medical doctor and one dentist that are available to see detainees 186 On the weekends, the medical center is staffed with a Monday to Friday from 9 am. to 5 p.m. physician's assistant and two nurses. 187 The medical center is ~taffed 24 hours a day with a rotating group of nurses, at least two of which are on duty at all times. 188 If specialists are required to attend to detainees, they are brought to the medical center, but if circumstances require it, a detainee may be taken to a local hospital for treatment. 189 Psychological counseling is provided by a psychologist and case workers during the week. 190 Sick calls are only· administered Monday through Friday. 191 Inmates may request sick calls by placing a request slip in a designated box and the nursing staff are to review the request slips daily.192 Priority during sick calls is based on need and emergencies are to be handled immediately.l93 The delegation was uncertain as to whether detainees at the MCCF were provided an initial medical screening within 14 days of arrival, as required by the Detention Standards. Though there is mention in the Inmate Guidelines of an initial screening in Section 14 ("Inmate Medical Financial Responsibility Program"), no mention of an initial screening is made in Section 3 ("Processing"). The delegation is unsure whether this initial screening is standard practice for processing detainees arriving at the MCCF, and furthermore, the delegation is unsure as to whether the initial screening is as detailed as that which is proposed by the Detention Standards .194 lIS Inmate Guidelines. p. 17. Section 41.A Notes Notes '91 Inmate Guidelines, p. 17, Section 41.B. Inmate Guidelines, p. 17, Section 41.C. Inmate Guidelines, p. 17, Section 41 D. 194 TheDetenllon Standards require a fUJI physical examination. screening fortuberc;ulosis and evaluation for drug dependence. Detention Operations Manual, Health Services, Standard 2, Section D1D. 24 NY\94007S.I 2. Access tG Dental Treatment The Detention Standards state that an initial dental screening exam should be 19S Detainees should be provided with perfonned within 14 days of the detainee's arrival. emergency dental treatment, which includes procedures directed toward the immediate relief of pain, trauma, and acute oral infection that endangers the health of the detainee. l96 Routine dental treatment is to be provided for detainees in long-tenn detention (detained for over six months). 197 The delegation has found the MCCF has not implemented the Detention Standards with regard to dental treatment. The procedures for obtaining dental treatment are the same as the procedures for obtaining medical treatment; dental services may be requested by filling out a sick call request slip and placing it in the designated box and emergencies are to be treated immediately.198 pre:sented the delegation with his personal ext)erJ.en(:e dental treatment at the MCCF. During the early part of this year, sharp pains caused by impacted wisdom teeth on the right side of his jaw. 199 He submitted a request slip to see a dentist and was eventually seen a week after submitting the request despite his request for immediate attention,zoo attended to by an oral surgeon who 201 operated to extract the impacted wisdom teeth. DUring the procedure, the oral sUrgeon broke 202 on the right side. The oral surgeon did not attend to the break and during the two-week period following the procedure an abscess fonned in jaw. 203 He was brought to a local hospital where the abscess was treated and aplate was Detention Operations Manual. Health Services, Standard 2. Section III.E. '" Detention Operations Manual, Health SeIVices, Standard 2. Section III.E. ". Inmate Guiddines, p. Detention Operations Manual, Health Services, Standard 2, Section m.E. 17, Section 41.C.-D. Notes of delegation Notes of delegstion Notes of delegstion Notes of delegation ,» Notes of delegation 25 NY\94007S.1 installed in his jaw?04 to the delegation that he was still in constant pain, had limited movement of his jaw. 205 The delegation found areas of particular concern. First, it was unclear whether detainees received an initial dental examination within 14. days ofhislher arrival to the MCCF. Second, it was unclear whether long-term detainees at the MCCF received the right to routine dental treatment. Generally, it appeared to the delegation that the burden of dental health was placed on the detainees?06 Third, if detaineMiI.'• •ersonal experience with the MCCF's dental services is characteristic of the way the MCCF handles dental emergencies, then MCCF's procedures for aiding detainees who request emergency dental care are 'inadequate. D. Religious Issues The Detention Standards require broad protection and respect of a detainee's religion and religious practices. Chaplains are required to make arrangements to provide pastoral care and counseling even ifreligious service providers from outside the facility are requested?07 Facilities are encouraged to bring to the facility representatives and volunteers from faith groups in the community.208 Detainees have the right to engage in group religious activities, and each facility should designate a space for religious services without regard to whether such services are mainstream or non-mainstream,z09 Schedules for various services shall be clearly posted in all dorms and on bulletin boards. 210 Religious headwear is permitted?l1 Detainees shall be allowed to have the following items in their personal property: prayer beads, rosaries, oils, prayer Notes at aelC:l!~uon m,omoer: Observation of delegation Detention Operations Manual, Detainee Servic~ Standard 14, Section m.F. ". Detention Operations Manual, Detainee Services, Standard 14, Seetionill.l. Detention Operations Manual, Detainee Services, Standard 14, Section mG.-H. Detention Operations Manual, Detainee Services,. Standard 14, Section III.E. Detention Operations Manual, Detainee Services, Standard 14, Section IILK. NY\940075.1 26 rugs, phylacteries, medicine pouches, and religious medallions.212 Religious books and literature shall be permitted in accordance with the facility's policies on incoming pUblications.213 In addition, the Detention Standards state that each facility is required to accommodate religious and dietary requirements of each detainee including fasting, restricted diets and specific holy daYS?14 Facilities are to provide detainees requesting a religious diet with a reasonable and equitable opportunity to observe their religious dietary practice. 2ls The detainee shall provide a written statement articulating the religious motivation for participation in a religious diet, and, after verifying the religious dietary requirement, the Chaplain will issue specific written instructions regarding the dietary requirements. 216 Facilities shall accommodate detainees abstaining from particular foods or fasting for religious purposes at prescribed times of year (e.g., Ramadan, Passover, Lent).217 The delegation found the MCCF appears to have implemented the Detention Standards with regard to religious issues. Religious services for a variety of faith traditions are held in the Chapel, and a schedule of services is available on notice boards.218 Religious activities are scheduled and that an inmate is allowed to sign up for one religious service of the inmate's choice at the time of his intake interview. 219 An inmate is also allowed to attend other religious activities (e.g., studies, prayer meetings) if the inmate signs up for such activities at the time of his intake interview. 220 Changes of these preferences can be made by request to the Chaplain.22I Ecclesiastically endorsed visitors (ministers, priests, rabbis, imams, etc.) are permitted to visit inmates for personal religious interview from 9:00 AM until 10:00 PM except during mealtimes and head counts?22 The Chaplain is also available for personal religious Detention Operations Manual, Detainee Services, Standard 14, Section m.K. Detention Operations Marrual, Detainee Services, Standard 14, Section ill.K. Detention Operations Manual, Detainee Services, Standard 14, Section 1Il.M. ," Detention Operntions ManuaJ, Detainee Services. Standard 7, Section mE. ". Detention Operations Manual. Detainee Services, Standard 7, Section mE. Detention Operations Manu~. Detainee Services, Standard 7. Section m.E. Inmate Guidelines, p. '22, Section 20A '" hunate Guidelines. p. 22, Section 2O..B. Inmate Guidelines, p. 22, Section 2O.C. Inmate Guidelines, p. 22, Section 2O.B·C. Inmate Guidelines, p. 22, Section 2O.E. NY\94007S.1 27 counseling}23 MCCF personnel stated that the Chaplain has been known to reach out to the surrounding communities for religious leaders, including those of non-traditional faiths, that could .assist inmates and detainees in the worship of and counseling in their faiths. 224 Inmates are allowed to have the following religious items in their personal property, subject to certain restrictions: a religious medallion (allowed one medallion smaller than a 50-cent coin and on a jewelry chain 24 inches or shorter); religious head coverings (permitted two at a time); prayer rugs (allowed one); religious beads (allowed one set that is lf4" bead diameter); and religious books.225 MCCF personnel also noted that inmates and detainees who have religious dietary 226 restrictions are provided with meals that comply with such restrictions. The delegation, however, is uncertain as to whether the Detention Standards guidelines for approval of religious diets are being followed by the MCCF. It is unclear from review of the Inmate Guidelines how a detainee would be able to gain approval of his religious dietary restrictions. Section 21 of the Inmate Guidelines ("Religious Services, Chaplain and Religious Counseling") does not set forth the procedure a detainee would have to follow to ensure his meals complied with his religious dietary restrictions. The only mention of accommodations for "special diets" is found in Section 6 ("Meal Procedures") where it is noted that such meals are only to MCCF personnel and by the Medical Department of the MCCF. Despite this, both stated to the delegation that the religious dietary restrictions of detainees are respected at the MCCF. The delegation did not ask how approval of these special diets ~as made. The process of dietary approval should follow the Detention Standards. One IDcomlisten(:y Inmate Guidelines. the stated that detainees whose religion requires that a head covering be worn are told not to do so by MCCF personnel. 227 Religious head coverings, subject to some regulations, are allowed according to the Inmate Guidelines. 28 NY\94D07S.1 E. Detainee Classification The Detention Standards state that facilities must have appropriate classification systems that ensure that each detainee is placed in the appropriate risk category and is physically separated from detainees in other categories?28 ISGA facilities such as the MCCF can use the classification systems developed locally if the classification criteria are objective and all procedures meet ICE requirements?29 Detainees are to. be initially classified at intake, and classification will take into consideration objective information regarding the detainee, such as current offenses, past offenses, escapes, ipstitutional disciplinary history, violent episodes/incidents, etc. 230 In ISGA such as the MCCF, ICE officials shall provide non-ICE officials with materials through which the proper classification may be made.231 Detainees shall be housed according to their classification level. 232 The delegation found the MCCF to have implemeted the Detention Standards with regard to detainee classification. MCCF personnel explained to the delegation that detainees were categorized according to the risk classification system used 10cally.233 This risk category system categorized the. detainees and inmates by jumpsuits in different colors. 234 According to the local system, an inmate's risk category is determined by the objective standard of an inmate's bail amount. 235 Detainees were classified according to objective information provided to the MCCF by ICE. 236 MCCF personnel explained to the delegation that the detainees held in the pod visited were grouped with inmates of the lowest risk category.237 when interviewed by the delegation, was wearing a blue jumpsuit, indicating his classification in the lowest risk category.238 Detention Operations Manual, Detainee Serviccs,.Standard 4, Section 1 '" Detention Operations Manual, Detainee Services" Standard 4. Section mA. Detention Operations Manual, Detainee Services, Standard 4, Section mB.-D. ,n Detention Operations Manual, Detainee Services, Standard 4, Section lllD. Detention Operations Manual, Detainee Services, Standard 4, Section mE. Notes of delegation Notes of ddegation '" Notes of delegation Notes of delegation Notes of delegstion Notes of delegstion 29 NY\940075.1 F. Legal Material Retention The Detention Standards state that, among other items of personal property, detainees shall be allowed to keep reasonable quantities of legal doc~ments and papers.239 The delegation found the MCCF to have implemented the Detention Standards with regard to the retention of legal materials. The Inmate Guidelines note that inrriates are allowed to have legal documents and papers in their personal property.240 G. Work Programs The Detention Standards state that every facility with a work program shall provide detainees who are physically and mentally able to work the opportunity to work and eam money?41 Work assignments will depend on the detainee's classification level. 242 Detainees shall not be pennitted to work more than 8 hours a day, 40 hours weekly. 243 Work assignments are voluntary and detainees may be removed from work programs for unsatisfactory perfonnance, disruptive behavior, infractions of rules, or physical inability to perfonn the job?44 The delegation found MCCF to provide work programs to detainees. The Inmate Guidelines, which do not differentiate between detainees and inmates, only provides details on how the Facility's Work Release program operates. According to 245 detainees are not eligible for the Work Release program. Detaine_does, however, work as a meal tray porter inside ·the pod containing the detainees; he noted that other detainees 246 also workedjobs. H. Grievance and Disciplina:ry Procedures 1. Grievance Procedures Detention Operations Manual, Detainee Services, Standard 8, Section I1IB. Inmate Guidelines, p. 5; Section 31.. 2<1 Detention Operations Manual, Detainee Services. Standard 18, Section m.A. Detention Operations Manual, Detain.. Services, Standard 18, Section I1I.A. 243 Detention Operations Manual, Detainee Services, Standard 18~ Section ill.H. Detention Operations Manual. Detainee Services. Standard 18~ Section ill.c .. L. Nores of delegation 24' Notes of delegation 30 NY\94()075.1 The Detention Standards state that each facility must develop standard operating procedures that address detainee grievances including emergency grievances and must guarantee against any reprisals. 247 An informal procedure should be in place for a detainee to present orally his or her co~cem to any staff member at any time within five days of the event. 248 Each facility must allow detainees to submit a formal, written grievance in place of or in appeal of an informal grievance filing?49 Each facility should make provisions to provide translation 25o assistance when requested by a detainee. Illiterate, disabled, or non-English speaking detainees should be given the opportunity to receive assistance in filing formal grievance. 251 The delegation found the MCCF to have partially implemented the Detention Standards with regard to grievance procedures. If an inmate has a complaint/request or 252 If immediate assistance is required, an grievance, the inmate should consult a staff member. 253 officer can be called to the inmate's cell. Supervisors and Social Service Counselors are .assigned to answer request/complaints or grievances?54 If the inmate does not agree with the answer given, the inmate may direct his/her request/complaint or grievance to various MCCF staff. 255 Request/complaints or grievances can be made to the Warden or his staff either in person or by SUbmitting a Request Slip.256 Requests/complaints or grievances also can be made to the Board of Prison Inspectors during their monthly inspection tours.257 A formalized process for translation and assistance detailed in the Inmate Guidelines would ensure clear communication between MCCF staff and detainees in grievance (and other) situations and would avoid the uncertainty of ad hoc translations. 2. Disciplinary Procedures Detention Operations Manual. Detainee Services, Standard 5, Section lllA, B., D. Detention Operations Manual. Detainee Servi~ Standard 5. Section mA Detention Operations Manual. Detainee Services. Standard 5, Section Ill.A Detention Operations Manual, Detainee Services, Standard 5, Section mA Detention Operations Manual, Det<inee Serviel'S, Standard 5, Section llA. '" '" 'l4 Inmate Guidelines, p. 24, Section 25.A. Inmate Guidelines,. p. 24, Section 25B. Inmate Guidelines, p. 24, Section 25D. Inmate Guidelines, p. 24, Section 25.£. Inmate Guidelines, p. 24, Section 25.F. 'l7 Inmate Guidelines,. p. 24, Section 2S.G. 31 NY\940075.1 The Detention Standards state that rules of conduct and disciplinary sanctions shall be posted in English, Spanish, and lor other languages spoken by significant numbers of detainees.2S8 Disciplinary action shall not be capricious or retalilitory.259 Afacility disciplinary system should not allow for corporal punishment, deviation from normal food, or deprivation of: clothing, bedding, personal hygiene products, physical exercise, access to legal and family visitation, telephone access, correspondence or access to law libraries. 26O Punishments shall range from the withholding of privileges to segregation. 261 Time in segregation generally shall not exceed 60 days.262 Facilities shall have graduated scales of offenses and disciplinary consequences. 263 The facility shall not hold a detainee accouritable for hislher conduct if medical authority finds himlher mentally incompetent. 264 Officers who witness a prohibited act or have reason to suspect one has been committed shall prepare and submit a detailed incident report. 26S All incident reports should be investigated within 24 hours of the incident?66 The investigating officer shall have supervisory rank and shall have had no involvement in the incident.267 Detainees will receive a copy of the incident report or notice of charges at least 24 hours before the start of disciplinary proceedings, and have the right to an initial hearing before the Unit Disciplinary Committee, if applicable. 268 Detainees have the right to: remain silent at any stage of the disciplinary process, atterid the entire Unit Disciplinary Committee hearing, waive the right to appear at the hearing, present statements on his/her own behalf, appeal the committee's decision through the detainee appeal process, and have a staff representative assist in helping prepare a defense?69 Detention Operations Manual, Security and Control, Standard 3, Section m.AS. Detention Operations Manual, Security and Control, Standard 3, Section mA2. ,,., Detention Operations Manual, Security and Control, Standard 3, Section mA3. Detention OperationsManual, Security and Control, Standard 3, Disciplinary Severity Scale and Prohibited Acts. Detention Operations Manual, Security and Control, Standard 3, Section m.K Detention Operations Manual, Security and Contro~ Standard 3, SeeDon m.I. Detention Operations Manuw, Security and Control, Standard 3, Section 1D.A.4. '" Detention Operations Manual, Security and Control, Standard 3, SeeDon'm.C. Detention Operations ManuaJ, Security and Control, Standard j, Section me. Detention Operations Manual, Security and Control, StaOdard 3, Section m.c. Detention Operations Manual, Security and Control, Standard 3, SeeDOD m.c. '" Detention Operations Manual, Security and Control, Standard 3, Section m.c, NY\940075.1 32 The delegation found the MCCF to be lacking with regard to implementation ofthe Detention Standards relating to disciplinary procedures. The Inmate Guidelines provide a detailed list of disciplinary violations that are divided into two categories: "major misconducts" and "minor misconducts.,,270 All inmates accused of misconducts have the right to a hearing before the Disciplinary Hearing Board before any punishment is imposed. 271 The elements of a hearing provided in the Inmate Guidelines closely tracks those outlined in the Detention Standards. Depending on the seriousness of the misconduct, the Disciplinary Hearing Board can punish an inmate with sanctions such as: disciplinary segregation up to 30 days maximum; loss of privileges; loss of "good time"; reprimand or warning; prosecution in a local court; payment of restitution; suspended sentences; and delay of release date.272 The delegation found several areas of particular concern. First, the copies of the Inmate Guidelines' rules of conduct and disciplinary sanctions are not made available to detainees in languages other than English. Second, it does not appear that MCCF's investigative process for detainee disciplinary hearings conforms to the Detention Standards~ IfMCCF does have a process in place, it is not properly illustrated in the Inmate Guidelines. Third, the Inmate Guidelines make no mention of assistance to detainees in preparation of a defense for a disciplinary hearing. VIT. ICEPRESENCEATTHEFACILITY The Detention Standards require procedures to be in place "to allow for formal and informal contact between key facility staff and ICE staff and ICE detainees and to pennit detainees to make written requests to ICE staff and receive an answer in an acceptable time frame."m The Detention Standards require that both weekly visits be conducted by ICE personnel and that "regular unannounced (not scheduled) visits" be conducted by the ICE orc, the Assistant orc, and designated department heads. 274 The purpose of such visits is to monitor housing conditions, interview detainees, review records, and answer questions for detainees who Inmate Guidelines, p. 29-30, Section 36. :m Inmate Guidelines, p. 31, Section 3&A Inmate Guidelines, p. 30, Section 36.D. Detention Operations Manual, Staff-Detainee Communication, Section I. Detention Operations Manual. Staff-Detainee Communication, Section In.A. 33 NY\940075.1 do not comprehend the immigration removal process?75 The Detention Standards also require that detainees "have the opportunity to submit written questions, requests, or concerns to ICE staff."z76 All facilities that house ICE detainees must have "written procedures to route detainee requests to the appropriate ICE officilil" and must assist detainees "who are disabled, illiterate, or know little or no English.',277 Moreover, the Detention Standards require that detainee requests be forwarded to the appropriate ICE office within 72 hours and "answered as soon as possible or practicable, but not later than 72 hours from receiving the request.,,278 As of the date ofthe delegation's visit, ICE had not implemented this section of the Detention Standards at MCCF. Although SDD~was present at the facility on the day of the delegation's visit, she made it clear that there is no weekly ICE presence at the facility; rather, visits are less frequent,z79 There is no notice giving detainees infonnation about how to contact ICE officials and there are no written procedures in place for dealing with such requests. Z80 SDDcllaindicated that she was just assigned to the facility and that she was well aware that these requirements are not being met at the present time. 281 to implement the standards. eager ICE detainee at the MCCF for three years, reported feeling Z82 He reported that he has rarely seen ICE officials isolated because of the lack ofICE contact. at the facility and that when he tried to make contact with ICE officials, they did not acknowledge him.283 The last visit he reported was three months prior to our visit with him and 284 he still has not been able to get an update on the status of his case. In a telephone interview after the delegation's visit to the MCCF, indicated that ICE had instituted a written policy for ICE detainees and that they had begun Detention Operations Manual, Staff·Detainee Communication, Section mA. Detention Operations Manual, Staff-Detainee Communication, Section ma. Detention Operations Manual, Staff~Detainee Communication, Section m.B. Detention Operations Manual, StafT~Detainee Communication, Section m.B.I. . , Notes at d.eteg~nol' m.:mDe Notes Notes 34 NYl940075.1 advertising their presence. There are no plans, however, to make ICE visits weekly and implement this section of the standards. 285 that the reason they do not meet this standard is the low number of detainees at the facility; she indicated that there were generally approximately 6-7 long term detainees and that given such a low number of users of their services, they did not have the resources to visit the facility that frequently.286 Vill. CONCLUSION The delegation is concerned that the MCCF is generaliy deficient in providing adequate translation services for detainees. Overall, the delegation believed that the MCCF is adequate for short-term detention stays, but not adequate for long-term detention. The procedures and policies for long-term detention in accordance with the Detention Standards are simply not in place. ,., Notes of delegation Notes of delegation 35 NY\940075.1