PRR ADC01245-01280 - Monthly Compliance Rpts - 2013-06 - ASPC-Yuma (redacted), AZ DOC, 2013
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June 2013 YUMA COMPLEX Continue to monitor weekly x 3 weeks, monthly until within compliance, then quarterly; monitoring frequency using audit tool per audit results. 10/11/13 Update – All HNR s to be triaged by nursing, inclusive of MH. 2 Are sick call inmates being triaged within 24 hours(or immediately if inmate is identified with emergent medical needs)? [P-E-07, DO 1101, HSTM Chapter 5, Sec. 3.1] Level 1 Amber User: Anthony Medel Date: 6/28/2013 2:01:53 PM Corrective Plan: See October action plan as submitted by Corizon. Corrective Actions: October Action plan submitted by Corizon1.Process to address, to include but not limited to: a.Daily pick up. b.Date stamp. c.Triage within 24 hrs, immediate triage of patient if emergent. d.Seen within 48 hrs after date stamp or 72 hrs weekend/holiday. e.Nurse line sees patient, then to provider line when appropriate. f. Submit final site process to RVP. 2.In-service staff on policy titled ”Routine Appointments – Request” Chapter 5, Section 3.1 ( (Attachment II.2.) and per Sick Call 2.20.2.2 contract performance outcome 2 (Sick Call Attachment); a.Agenda/sign off sheet to verify, inclusive of all pertinent staff. 3.Monitoring (Sick Call Monitoring Tool) a.Audit tools developed. b.Weekly site results discussed with RVP. c.Audit results discussed a monthly CQI meeting. d.Minutes and audit reported monthly to Regional office for tracking and trending. Responsible Parties = FHA/DON/RDCQI/RVP Target Date-11/30/13 Continue to monitor weekly x 3 weeks, monthly until within compliance, then quarterly; monitoring frequency using audit tool per audit results. 3 Are vitals signs, to include weight, being checked and documented each time an inmate is seen during sick call? [P-E-04, HSTM Chapter 5, Section 1.3] Level 1 Amber User: Anthony Medel Date: 6/28/2013 2:03:12 PM Corrective Plan: See October action plan as submitted by Corizon. Corrective Actions: October Action plan submitted by Corizon1.In-service nursing staff on per Sick Call 2.20.2.2 contract performance outcome 3 (Sick Call Attachment); a.Agenda/sign off sheet to verify 2.Monitoring (Sick Call Monitoring Tool) a.Audit tools developed b.Weekly site results discussed with RVP c.Audit results discussed a monthly CQI meeting d.Minutes and audit reported monthly to Regional office for tracking and trending Responsible Parties = FHA/DON/RDCQI/RVP Target Date- 11/30/13 Continue to monitor weekly x 3 weeks, monthly until within compliance, then quarterly; monitoring frequency using audit tool per audit results. 10/11/13 Update – VS will include weight when appropriate. 6 Are nursing protocols in place and utilized by the nurses for sick call? Level 1 Amber User: Anthony Medel Date: 6/28/2013 2:06:00 PM Corrective Plan: See October action plan as submitted by Corizon. Corrective Actions: October Action plan submitted by Corizon1.In-service all staff including providers on policy titled ”Continuous Progress Note (SOAP)”, Chapter 5, Section 1.3 (Attachment IV.1.) and per Sick Call 2.20.2.2 contract performance outcome 4 (Sick Call Attachment); use of Corizon NETs a.Agenda/sign off sheet to verify 2.Monitoring (Sick Call Monitoring Tool) PRR ADC01252 June 2013 YUMA COMPLEX a.Audit tools developed b.Weekly site results discussed with RVP c.Audit results discussed a monthly CQI meeting d.Minutes and audit reported monthly to Regional office for tracking and trending Responsible Parties = FHA/DON/Medical Director/RDCQI/RVP Target Date- 11/30/13 Continue to monitor weekly x 3 weeks, monthly until within compliance, then quarterly; monitoring frequency using audit tool per audit results. 10/11/13 Update –NETs to be used for all Nursing sick call. PRR ADC01253 June 2013 YUMA COMPLEX Corrective Action Plans for PerformanceMeasure: Medical Specialty Consultations (Q) 1 Are urgent consultations being scheduled to be seen within thirty (30) days of the consultation being initiated? [CC 2.20.2.3] Level 2 Amber User: Kathy Campbell Date: 6/28/2013 1:22:27 PM Corrective Plan: See October action plan as submitted by Corizon. Corrective Actions: October Action plan submitted by Corizon1.Standardized monitoring process 2.Communicate expectations via FHA/DON at quarterly training Regional office and obtain sign off sheet to verify 3.Monitoring (UM Audit Tool) a.Audit tools developed b.Weekly site results discussed with RVP c.Audit results discussed a monthly CQI meeting d.Minutes and audit reported monthly to Regional office for tracking and trending Responsible Parties = ARMD/RDON/RVP/RCQI/FHA/DON Target Date -11/30/13 Continue to monitor weekly x 3 weeks, monthly until within compliance, then quarterly; monitoring frequency using audit tool per audit results. 1. Standardized process to address, to include but not limited to: a. Approved consults scheduled/documented within 5 days by clinical coordinator 2. Schedule and conduct training for all clinical coordinators a.Agenda/sign off sheet to verify 3. Monitoring (UM Audit Tool) a.Audit tools developed b.Weekly site results discussed with RVP c.Audit results discussed a monthly CQI meeting d.Minutes and audit reported monthly to Regional office for tracking and trending Responsibile Parties = DON/Clinical Systems Business Analyst II/FHA/DON/RDCQI/RVP Target Date - 11/30/13 Continue to monitor weekly x 3 weeks, monthly until within compliance, then quarterly; monitoring frequency using audit tool per audit results. 1 Are urgent consultations being scheduled to be seen within thirty (30) days of the consultation being initiated? [CC 2.20.2.3] Level 2 Amber User: Kathy Campbell Date: 6/28/2013 1:22:27 PM Corrective Plan: See October action plan as submitted by Corizon. Corrective Actions: October Action plan submitted by Corizon1.Standardized monitoring process 2.Communicate expectations via FHA/DON at quarterly training Regional office and obtain sign off sheet to verify 3.Monitoring (UM Audit Tool) a.Audit tools developed b.Weekly site results discussed with RVP c.Audit results discussed a monthly CQI meeting d.Minutes and audit reported monthly to Regional office for tracking and trending Responsible Parties = ARMD/RDON/RVP/RCQI/FHA/DON Target Date -11/30/13 Continue to monitor weekly x 3 weeks, monthly until within compliance, then quarterly; monitoring frequency using audit tool per audit results. 1. Standardized process to address, to include but not limited to: a. Approved consults scheduled/documented within 5 days by clinical coordinator 2. Schedule and conduct training for all clinical coordinators a.Agenda/sign off sheet to verify 3. Monitoring (UM Audit Tool) a.Audit tools developed b.Weekly site results discussed with RVP c.Audit results discussed a monthly CQI meeting PRR ADC01256 June 2013 YUMA COMPLEX d.Minutes and audit reported monthly to Regional office for tracking and trending Responsibile Parties = DON/Clinical Systems Business Analyst II/FHA/DON/RDCQI/RVP Target Date - 11/30/13 Continue to monitor weekly x 3 weeks, monthly until within compliance, then quarterly; monitoring frequency using audit tool per audit results. 1 Are urgent consultations being scheduled to be seen within thirty (30) days of the consultation being initiated? [CC 2.20.2.3] Level 2 Amber User: Kathy Campbell Date: 6/28/2013 1:22:27 PM Corrective Plan: See October action plan as submitted by Corizon. Corrective Actions: October Action plan submitted by Corizon1.Standardized monitoring process 2.Communicate expectations via FHA/DON at quarterly training Regional office and obtain sign off sheet to verify 3.Monitoring (UM Audit Tool) a.Audit tools developed b.Weekly site results discussed with RVP c.Audit results discussed a monthly CQI meeting d.Minutes and audit reported monthly to Regional office for tracking and trending Responsible Parties = ARMD/RDON/RVP/RCQI/FHA/DON Target Date -11/30/13 Continue to monitor weekly x 3 weeks, monthly until within compliance, then quarterly; monitoring frequency using audit tool per audit results. 1. Standardized process to address, to include but not limited to: a. Approved consults scheduled/documented within 5 days by clinical coordinator 2. Schedule and conduct training for all clinical coordinators a.Agenda/sign off sheet to verify 3. Monitoring (UM Audit Tool) a.Audit tools developed b.Weekly site results discussed with RVP c.Audit results discussed a monthly CQI meeting d.Minutes and audit reported monthly to Regional office for tracking and trending Responsibile Parties = DON/Clinical Systems Business Analyst II/FHA/DON/RDCQI/RVP Target Date - 11/30/13 Continue to monitor weekly x 3 weeks, monthly until within compliance, then quarterly; monitoring frequency using audit tool per audit results. 2 Are consultation reports being reviewed by the provider within seven (7) days of receipt? [CC 2.20.2.3] Level 2 Amber User: Kathy Campbell Date: 6/26/2013 9:06:53 PM Corrective Plan: See October action plan as submitted by Corizon. Corrective Actions: October Action plan submitted by Corizon1.Standardized monitoring process 2.Communicate expectations via FHA/DON at quarterly training Regional office and obtain sign off sheet to verify 3.Monitoring (UM Audit Tool) a.Audit tools developed b.Weekly site results discussed with RVP c.Audit results discussed a monthly CQI meeting d.Minutes and audit reported monthly to Regional office for tracking and trending Responsible Parties =ARMD/RDON/RVP/RDCQI/DON/ Target Date-11/30/13 Continue to monitor weekly x 3 weeks, monthly until within compliance, then quarterly; monitoring frequency using audit tool per audit results. PRR ADC01257 June 2013 YUMA COMPLEX 3 Are CC/DM inmates being provided coaching and education about their condition / disease and is it documented in the medical record? [P-G-01, CC 2.20.2.4] Level 1 Amber User: Kathy Campbell Date: 6/30/2013 10:10:05 AM Corrective Plan: See October action plan as submitted by Corizon. Corrective Actions: October Action plan submitted by Corizon1. Standardized process for documenting in medical record chronic condition education per Chronic Condition and Disease Management Programs 2.20.2.4 contract performance outcome 3. 2. In-service staff on: a. Documentation of chronic condition education at each visit. b. Agenda/sign off sheet to verify, inclusive of all pertinent staff. 3. Monitoring a. Audit tools developed. b. Weekly site results discussed with RVP. c. Audit results discussed a monthly CQI meeting. d. Minutes and audit reported monthly to Regional office for tracking and trending. Responsible Parties = FHA/DON//Medical Director/RDCQI/RVP Target Date - 11/30/13 Plan weekly x 3 weeks, monthly until within compliance, then quarterly; monitoring frequency using audit tool per audit results.10/11/13 Update – Documentation on education sheet located in front of chart, medical records responsible for making sure in chart. 4 Have disease management guidelines been developed and implemented for Chronic Disease or other conditions not classified as CC? [P-G-01, HSTM Chpt. 5, Sec. 5.1, CC 2.20.2.4] Level 2 Amber User: Kathy Campbell Date: 6/30/2013 10:10:18 AM Corrective Plan: See October action plan as submitted by Corizon. Corrective Actions: October Action plan submitted by Corizon1.In-service staff on Corizon Clinical Guidelines (I. – IV. Chronic Care Attachment) a.Agenda/sign off sheet to verify, inclusive of all pertinent staff 2.Monitoring a.Audit tools developed b.Weekly site results discussed with RVP c.Audit results discussed a monthly CQI meeting d.Minutes and audit reported monthly to Regional office for tracking and trending Responsible Parties = FHA/DON/Medical Director/RDCQI/RVP Target Date- 11/30/13 Continue to monitor weekly x 3 weeks, monthly until within compliance, then quarterly; monitoring frequency using audit tool per audit results. PRR ADC01261 June 2013 YUMA COMPLEX Corrective Action Plans for PerformanceMeasure: Prescribing Practices and Pharmacy (Q) 2 Are pharmacy polices, procedures forms, (including non-formulary requests) being followed? [NCCHC Standard P-D-01, CC 2.20.2.6] Level 2 Amber User: Martin Winland Date: 6/26/2013 1:02:13 PM Corrective Plan: See October action plan as submitted by Corizon. Corrective Actions: October Action plan submitted by Corizon1.Standardized process statewide, to include but not limited to (Pharmacy Appendix 1 & 2): a.Expired Medications (Appendix I.1.a.) b.Re-order medications c.Invalid chart orders (Appendix I.1.c.) i.Therapeutic dose ranges ii.Dose changes must have supporting documentation d.Non-formulary process (Appendix I.1.d.) i.Reviewed for approval within 24-48 hrs ii.Providers notified decision within 24-48 hrs e.Manifest Reconciliation f.Inventory control g.Stock Medications h.Practitioner Cards (Appendis I.1.h.) i.Controlled Medications (Appendix I.1.i.) 2.In-service staff a.Using information from 8/19 - 11/13 Regional office mandatory in-service and PharmaCorr policy b.Agenda/sign off sheet to verify, inclusive of all pertinent staff (Appendix I.2.b.) 3.Monitoring (Appendix I. - IV Monitoring Tools) a.Audit tools developed b.Weekly site results discussed with RVP c.Audit results discussed a monthly CQI meeting d.Minutes and audit reported monthly to Regional office for tracking and trending Responsible Parties = FHA/DON/IC/RDCQI/RVP Target Date-11/30/13 Continue to monitor weekly x 3 weeks, monthly until within compliance, then quarterly; monitoring frequency using audit tool per audit results. 10/11/13 Update – Statewide in Sept Redbook and MAR audit, results reviewed; to audit pharmacy in October related to Controlled Substances and Expired meds. PRR ADC01263 June 2013 YUMA COMPLEX appointments; copy given to MH Leader monthly and submitted to MH Directly monthly to track and trend (III.1.a. SMI Monthly Report) b.Review AIMS and update when changes in MH status c.Inmates with mental health score of three or above are seen by MH staff per policy titled “Levels of Mental Health Services Delivery” (Appendix III.1.c.) d.Agenda/sign off sheet to verify, inclusive of all pertinent staff 2.Monitoring (Mental Health Monitoring Tool) a.Audit tools developed b.Monthly site results discussed with RVP/MH Director c.Audit results discussed at monthly CQI meeting d.Minutes and audit reported monthly to Regional office for tracking and trending Responsible Parties = FHA/DON/Mental Health Director/RVP/RDON/RDCQI/MH Lead Target Date- 11/30/13 Continue to monitor daily, then monthly until meet compliance, then ongoing monthly monitoring. 10/11/13 Update: Staff in-serviced on how to use SMI monthly report tool; review of audit tool data to begin in November. 4 Are inmates with a mental score of MH-3 and above seen by MH staff according to policy? [CC 2.20.2.10] Level 2 Amber User: Steve Bender Date: 6/25/2013 9:43:12 AM Corrective Plan: See October action plan as submitted by Corizon. Corrective Actions: October Action plan submitted by Corizon1. Mental Health staff to receive education the importance of MH-3 inmates being seen according to policy. 2. Reinforce this in monthly staff meetings. 3. Continue to perform chart reviews to ensure inmates with an MH-3 score and above are being seen by Mental Health staff per policy. 4. Review treatment plans to ensuring that the IMs current MH score, according to the recognized system, is captured within the current treatment plan. Responsible Parties = MH Lead/RN/FHA/DON/MH Director/RCQI Target Date-11/30/13 5 Are inmates prescribed psychotropic meds seen by a Psychiatrist or Psychiatric Mid-level Provider at a minimum of every three (3) months (90 days)?[CC 2.20.2.10] Level 2 Amber User: Steve Bender Date: 6/25/2013 9:51:23 AM Corrective Plan: See October action plan as submitted by Corizon. Corrective Actions: October Action plan submitted by Corizon1.Monitoring (Mental Health Monitoring Tool) a.Audit tools developed b.Monthly site results discussed with RVP/MH Director c.Audit results discussed at monthly CQI meeting d.Minutes and audit reported monthly to Regional office for tracking and trending Responsible Parties = RDCQI/RVP/MH Director/FHA/DON/MH Lead Target Date- 11/30/13 Continue to monitor monthly until within compliance, then quarterly; monitoring frequency using audit tool per audit results. 6 Are reentry/discharge plans established no later than 30 days prior release for all inmates with a MH score of MH-3 and above? [CC 2.20.2.10] Level 2 Amber User: Steve Bender Date: 6/25/2013 10:10:38 AM Corrective Plan: See October action plan as submitted by Corizon. Corrective Actions: October Action plan submitted by Corizon1.In-service staff on process expectations per Mental Health 2.20.2.10 contract performance outcome 7 (Mental Health Attachment) related to re-entry plan a.SMI patients will be followed by discharge planners utilizing the data from the SMI monthly report tool; MH3 patients will be given community resources by MH Clinicians and documented in the chart; all patients receiving psychotropic medications will be seen by Psychiatrist/Psychiatry CNP b.Agenda/sign off sheet to verify, inclusive of all pertinent staff 2.Monitoring (Mental Health Monitoring Tool) a.Audit tools developed PRR ADC01267 June 2013 YUMA COMPLEX b.Monthly site results discussed with RVP/MH Director c.Audit results discussed at monthly CQI meeting d.Minutes and audit reported monthly to Regional office for tracking and trending Regional office for tracking and trending Responsible Parties = FHA/DON/Mental Health Director/RVP/RDON/RDCQI/MH Lead Target Date- 11/30/13 Continue to monitor monthly until within compliance, then quarterly; monitoring frequency using audit tool per audit results. PRR ADC01268 June 2013 YUMA COMPLEX 1.Standardized process for meds to be available to inmate upon transfer (Pharmacy Appendix 1 & 2) a.Intake Orders b.Private Prisons 2.In-service staff on process per PharmaCorr policy, a.Agenda/sign off sheet to verify, inclusive of all pertinent staff 3.Custody educated regarding contract requirements regarding inmate transfer with meds. 4.Monitoring (Appendix I. - IV Monitoring Tools) a.Audit tools developed b.Weekly site results discussed with RVP c.Audit results discussed a monthly CQI meeting d.Minutes and audit reported monthly to Regional office for tracking and trending Responsibile Parties = FHA/DON/Custody/RDCQI/RVP Continue to monitor weekly x 3 weeks, monthly until within compliance, then quarterly; monitoring frequency using audit tool per audit results 1.Monitoring (Appendix I. - IV Monitoring Tools) a.Audit tools developed b.Weekly site results discussed with RVP c.Audit results discussed a monthly CQI meeting d.Minutes and audit reported monthly to Regional office for tracking and trending 2.Standardized process statewide to include, but not limited to (Appendix III.1.): a.Internal b.External 2.In-service staff on process and ADC policy titled “Continuity of Care Upon Transfer” Chapter 5, Section 5.0 (Appendices III.2.); a.Agenda/sign off sheet to verify, inclusive of all pertinent staff 3.Custody educated regarding contract requirements regarding inmate transfer with meds 4.Monitoring (Appendix I. - IV Monitoring Tools) a.Audit tools developed b.Weekly site results discussed with RVP c.Audit results discussed a monthly CQI meeting d.Minutes and audit reported monthly to Regional office for tracking and trending Responsible Parties = FHA/DON/Custody/RDCQI/RVP Target Date - 11/30/13 Continue to monitor weekly x 3 weeks, monthly until within compliance, then quarterly; monitoring frequency using audit tool per audit results. 8 Are chronic condition medication expiration dates being reviewed prior to expiration to ensure continuity of care? [NCCHC Standard P-D-01] Level 2 Amber User: Kathy Campbell Date: 6/30/2013 10:13:12 AM Corrective Plan: See October action plan as submitted by Corizon. Corrective Actions: October Action plan submitted by Corizon1.Standardized process for meds to be available to inmate upon transfer (Pharmacy Appendix 1 & 2) 2.In-service staff on process per PharmaCorr policy, a.Agenda/sign off sheet to verify, inclusive of all pertinent staff 3.Custody educated regarding contract requirements regarding inmate transfer with meds. 4.Monitoring (Appendix I. - IV Monitoring Tools) a.Audit tools developed b.Weekly site results discussed with RVP c.Audit results discussed a monthly CQI meeting d.Minutes and audit reported monthly to Regional office for tracking and trending Responsibile Parties = FHA/DON/Custody/RDCQI/RVP Continue to monitor weekly x 3 weeks, monthly until within compliance, then quarterly; monitoring frequency using audit tool per audit results 1.Monitoring (Appendix I. - IV Monitoring Tools) a.Audit tools developed b.Weekly site results discussed with RVP c.Audit results discussed a monthly CQI meeting d.Minutes and audit reported monthly to Regional office for tracking and trending PRR ADC01274 June 2013 YUMA COMPLEX 2.Standardized process statewide to include, but not limited to (Appendix III.1.): a.Internal b.External 2.In-service staff on process and ADC policy titled “Continuity of Care Upon Transfer” Chapter 5, Section 5.0 (Appendices III.2.); a.Agenda/sign off sheet to verify, inclusive of all pertinent staff 3.Custody educated regarding contract requirements regarding inmate transfer with meds 4.Monitoring (Appendix I. - IV Monitoring Tools) a.Audit tools developed b.Weekly site results discussed with RVP c.Audit results discussed a monthly CQI meeting d.Minutes and audit reported monthly to Regional office for tracking and trending Responsible Parties = FHA/DON/Custody/RDCQI/RVP Target Date - 11/30/13 Continue to monitor weekly x 3 weeks, monthly until within compliance, then quarterly; monitoring frequency using audit tool per audit results. 9 Are non-formulary requests being reviewed for approval or disapproval within 24 to 48 hours? Level 2 Amber User: Kathy Campbell Date: 6/30/2013 10:13:35 AM Corrective Plan: See October action plan as submitted by Corizon. Corrective Actions: October Action plan submitted by Corizon1.Standardized process statewide, to include but not limited to (Pharmacy Appendix 1 & 2): a.Non-formulary process (Appendix I.1.d.) i.Reviewed for approval within 24-48 hrs ii.Providers notified decision within 24-48 hrs e.Manifest Reconciliation f.Inventory control g.Stock Medications h.Practitioner Cards (Appendis I.1.h.) i.Controlled Medications (Appendix I.1.i.) 2.In-service staff a.Using information from 8/19 - 11/13 Regional office mandatory in-service and PharmaCorr policy b.Agenda/sign off sheet to verify, inclusive of all pertinent staff (Appendix I.2.b.) 3.Monitoring (Appendix I. - IV Monitoring Tools) a.Audit tools developed b.Weekly site results discussed with RVP c.Audit results discussed a monthly CQI meeting d.Minutes and audit reported monthly to Regional office for tracking and trending Responsible Parties = FHA/DON/IC/RDCQI/RVP Target Date-11/30/13 Continue to monitor weekly x 3 weeks, monthly until within compliance, then quarterly; monitoring frequency using audit tool per audit results. 10/11/13 Update – Statewide in Sept Redbook and MAR audit, results reviewed; to audit pharmacy in October related to Controlled Substances and Expired meds. 10 Are providers being notified of non-formulary decisions within 24 to 48 hours? Level 2 Amber User: Kathy Campbell Date: 6/30/2013 10:14:00 AM Corrective Plan: See October action plan as submitted by Corizon. Corrective Actions: October Action plan submitted by Corizon1.Standardized process statewide, to include but not limited to (Pharmacy Appendix 1 & 2): a.Non-formulary process (Appendix I.1.d.) i.Reviewed for approval within 24-48 hrs ii.Providers notified decision within 24-48 hrs e.Manifest Reconciliation f.Inventory control g.Stock Medications h.Practitioner Cards (Appendis I.1.h.) i.Controlled Medications (Appendix I.1.i.) PRR ADC01275 June 2013 YUMA COMPLEX 2.In-service staff a.Using information from 8/19 - 11/13 Regional office mandatory in-service and PharmaCorr policy b.Agenda/sign off sheet to verify, inclusive of all pertinent staff (Appendix I.2.b.) 3.Monitoring (Appendix I. - IV Monitoring Tools) a.Audit tools developed b.Weekly site results discussed with RVP c.Audit results discussed a monthly CQI meeting d.Minutes and audit reported monthly to Regional office for tracking and trending Responsible Parties = FHA/DON/IC/RDCQI/RVP Target Date-11/30/13 Continue to monitor weekly x 3 weeks, monthly until within compliance, then quarterly; monitoring frequency using audit tool per audit results. 10/11/13 Update – Statewide in Sept Redbook and MAR audit, results reviewed; to audit pharmacy in October related to Controlled Substances and Expired meds. PRR ADC01276 June 2013 YUMA COMPLEX Corrective Action Plans for PerformanceMeasure: Staffing 3 Are all positions filled per contractor staffing pattern? Level 2 Amber User: Anthony Medel Date: 6/26/2013 12:06:00 PM Corrective Plan: See October action plan as submitted by Corizon. Corrective Actions: Corizon continues to recruit locally and on a nationwide level for Providers and other health services staff. Utilizing locum and registry as needed to provide health care for inmates. PRR ADC01278