Washington Correctional Center for Women Complaint Investigation Reports 1997
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. COMPLAINT INVESTIGAnON REPORT FORM May 22,1997 Facility: Washington Correction Center for Women Complaint No Address: 9601 Bujacich Gig Harbor, WA 98335 Persons Contacted: Surveyed by: Care Mgr. CSU 002130 Date Investigated: May 9,1997 . - , . . , Safety Officer i a Kathleen Landberg, R.S. SUMMARY OF FINDINGS Allegation # 1: Insects are biting her. The inmate's health record was reviewed and there was no documentation of treatment for insect bites. The record indicated treatment for anxiety and a pruritus rash in January and February of 1997. The unit had been sprayed for insects about 4-6 weeks ago. Although the inmate states she is still being bitten by "lady bug type flying insects" interviews with staff and other inmates could not validate this allegation. The inmate is in a lock-down, segregation unit, that could not be inspected at the time of this investigation. She is scheduled to stay in this unit until at least June of 1997. This inmate was incarcerated in early 1997 and has spent most of her stay in either the segregation or receiving/closed custody units. Conclusion: This allegation could not be substantiated Allegation # 2: Inadequate heat. The staff were interviewed and the surveyor was in the hall way outside the inmate's cell. The temperature was comfortable at the time of the survey. Stafftold the surveyor that the heat is controlled at the main heat plant and is shut off during the day when the building heats up this time of year. The inmates have adequate clothing and two blankets if they are cold. Conclusion: This allegation could not be substantiated. Allegation # 3: Inadequate ventilation, windows nailed shut. This unit has central air exchange system and it is a maximum custody unit where the windows are controlled by staff The windows are closed until May 1 for better ventilation control. The ventilation in this unit is marginal, however, this is one of the older buildings on campus and capital projects have scheduled to replace all of these units during the next few years. Conclusion: This allegation could, not be substantiated. Allegation # 4: Unclean bathing areas. There are assigned porters to clean the shower stalls. At the time of the survey all shower stalls in use were clean. This a maximum custody unit with an average of 15 inmates and maximum capacity of30. Only one inmate at a time takes a shower and not everyone takes a shower every day. The ratio of ' inmates to showers in this unit is adequate. Note: ratios are different in general housing where there is more flexibility to take showers. Conclusion: The allegation was not substantiated. • COMPLAINT INVESTIGATION REPORT FORM o' . ? /1 OfC. Lj April 8, 1997 Facility: Washington Correctional Center Complaint #: 001997 For Women Address: 9601 BUJACICH Gig Harbor, WA 98335 Persons Contacted: Date Investigated: March 27, 1997 -...ua"IIIIII~s~,-lF~o~o~d!Js~e~rv~i!£c~e~M~an~a~g~e~r Kathleen Landberg, R.S. Surveyed By: StDOIARY OJ' J'INDINGS: I met with r dl" and discussed the complaint. He stated that because of the high temperature of the dishwasher they at times had a residue build-Up in the coffee cups. I looked at the dishwasher and clean dishes. All inspected items appeared to be clean, but the cups were stained and residue could be wiped out of them. The concentrated instant coffee used in most DOC facilities has a tendency to stain the coffee cups. If the cups are adequately washed and sanitized, being stained is not necessarily considered to be a problem other than from an . aesthetic point of view. . ~"""".has been on another assignment with DOC and during that time the policy he had implemented of bleaching out these items was not being done. He assured me that this policy would be reinstated immediately. ~ElF i also showed me the monthly maintenance reports on the dishwasher tnat are conducted by Ecolab. These reports showed that the dishwasher was operating as designed. . The attached letter from • indicates that the facility has reinstated the procedure of destaining cups and plates, This shoulds correct the concerns of the complaintant. The complaint was not valid. .. Page 10f 1 5 DEPARTMENT OF HEALTH Facilities and Services Licensing P.O. Box 47852 Olympia, Washington 98504-7852 "a~. . STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION Sur .. ey Detes December 8-9, 1997- or Facility Licea •• Nu;abar Washington Corrections Center For Women Addraas 9601 Bujacich City Zip Code Gig Harbor 98335 Licensing or CertitieaCion Requireaenta U••d HS-DOC, WAC 246-215 & Multi-State Stds. ~ NOTE: This document contains a listing of the deficiencies cited as requiring correction. The Statement of Deficiencies is based on the surveyor's professional knowledge and interpretation of requirements for facility licensure or certification. In the column Application's/Licensee's Plan of Correction, the statements should reflect the facility's plan for corrective action and anticipated time of correction. Stacoment or Derieianelos witb Rer.rooeo Citation (/I "u~bor Applicaot'a/Liconaoo'S Plan or Corroetton with Tloo Table ;2'.3~. 3.Q. 1. Ceiling/wall vents were soiled and dusty in several areas (e.g. MSU bath areas, custodial closet G-I, L-A shower, [. 1-/ ;;. 3{) Lf.e I 2. Small pipes connected to the heat units in several rooms in the mental health unit (0-6, C-2, etc.) were accessible to the inmates. i. Ii ::2 30. 3 3. A section of mopboard was loose in G-l / A-I. ~ 1-1 (]qG,;)- 4. There was no air gap/anti-siphon device at the hose connection at the shower/tub in G-l. ~ N. I ~C .;;. 5. Paint was chipped and the area at the base of the shower in F-I west was not cleanable. Also, a section of metal trim was missing at the air vent over the tub in this room. I I understand the deficiency(s) listed and agree to correct thea as outlined above by the dates indicated. I agree to send written notification to Facilities &Services Licensing, DOH, by.k declaring the extent to which this plan of correction was completed. Facility Representative Date The plan of correction must be returned to Department of Health within 10 (ten) days of receipt of deficiencies, 12/92Ilfor08.1,. DSHS, 10-10281 Page 1 of 3 Pages DOH UO.004IREV. .DEPARTMENT OF HEALTH Facilities and Services Licensing P.O. Box 47852 Olyapia, Vashington 98504-7852 STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (continuation) December 8-9, 1997 •• a. af '.eillty City Washington Corrections Center For Women Gig Harbor St.t•••nt af Daflci.nci•• with Referene. Cit.tlan Waeber ~ Applle•• t·./Licon ••• •• Pl.n af Correction with Tie. T.bl. 1/ '-/ /U,I 6. The wooden step at the sink in the child care room in the education building was worn and was no longer impervious to moisture. Ie:, o. ;), b e /!- 7. The chipped, worn wall in the staff toilet room in the old gym is no longer cleanable. ~30,Lf.. ~ -Z I-f 8. One exit light in the new recreation bUilding was not lit and one light in CCUjReceiving was flashing .. ~ ~ tI 30 ' 'J-, 6 9. Wet mop holders in new MSU building do not allow mops to drip over the sinks. £ 1-/ / ~ Q, 10. The wooden benches in the new MSU shower area are ~eginning to become worn and some of the surfaces are no longer impervious to moisture nor cleanable. . /cO . . 1: /+ I fc,(},;)., b 11. Grout at several showers in the MSC bathrooms is moldy and/or heavily stained (e.g. L-wings A&C,K-B, J-C, etc.). ~fi. 'Gl3C,3·e 12. The areas behind the washers and dryers in L building and MSU were soiled and dusty. 2 /-1 d 3C. '-{,e 13. One sprinkler head in L-C 325 had been ·painted and should be tested to see if it still operates properly. ~_/~ tJ.30,« 14. The mechanical handicapped door device on the exterior door of MSC dining building does not. open properly. c It ~OC· / 15. Linens/pillows were inappropriately stored on the floor in K-A wing closet. Surveyor's Initials I~ DOH SSO-OOSIR£V. 11/891lraraarly DSHS IO-102CI Page 2 of 3 Pages. .... i DEPARTMENT OF HEALTH Facilities and Services Licensing P,O, Box 47852 Olympia, Vasbington 98504-7852 - STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (continuation) Surv.y Det•• December 8-9, 1997 KA~e or FAcility City Washington Corrections Center For Women StAteaent of Dericienci.A vith Rorerence Citation Numbor Gig Harbor Applicent'e/Lic.n••e'. Plan of Correction with Tice Tabl. 2/-1 ?-'3 0,3,10 16. Cushions on chairs in several areas, especially K day rooms, were becoming torn/worn on the corners. ~3().3,J £fJ 17. The floor behind the ice machine in K building was dirty. 2' f./ ;;( 30, 3·E. 18. Wall surfaces by the sink and in the main hallway of the new chapel building were ' chipped and worn. Fs 63C,I.F- 19. WAC 246-215-090 There was a large section of the portable sneeze guard missing in the MSC dining room. /-1.$ 015,3 20. HS-DOC 015 (3) The was no consistent, easily retrievable method of verifying current licensure of professional staff, especially contract staff. Records were located in several offices with varying degrees of completeness. Surveyor's Initials DOH SSO-OOSlaev. __ Il/89)ICoroerlY,DSHS lO-102C) Page 3 of 3 Pages. .'~ DEPARTMENT OF HEALTH STATEMENT OF DEFICIENCIES Facilities and Services Licensing P.O. Box 47852 Olympia. Washington 98504-7852 PLAN OF CORRECTION AND ........-r Dial_ -- _. 12/8 &: 9/97 ... _-"MUltI' Washington Correctional Center for Women Clily as. c.- Gig Harbor 9601 Bujacich u..e....... 98335-0017 ewu.~ ~ . 0MlI HS-DOC Minimum Stds 10/14/94 Alice Payne NOTE: This docwnent contains a listing of the deficiencies cited as requiring correction. The Statement of Deficiencies is based on the surveyor s professional knowledge and interpretation of requirements for facility licensure or certification. In the column Application' s/Licensee' s Plan of" Correction, the statements should reflect the facility's plan for corrective action and anticipated time of correction. I Statement of Deficiencies with Reference Citation Number Applicant's/Licensee's Plan of Correction with Time Table 010 ADMINISTRATION OF HEALTH SERVICES (4) Policies and procedures shall describe and define a system within each facility which: (bl encourages and supports appropriatp., safe, and timely care by U qualified personnel. 'S 0' I I, H 0 b This requirement is not met as evidenced by: Through review of policy and staff interview, it was learned that glucose monitors were not being tested/calibrated as per manufacturer's recommendations. Two types of glucose monitors were noted. • ODe-Touch II and ODe-Touch Basic. HaDufacturer's directions for both stated that a ·glucose control solution test· and a ·check strip· test be conducted ••• daily for the ODe-Touch II. The ODe-Touch Basic reeommended to use the check strip daily and the glucose solution one time a week. The control solution verifies that the test strip and meter are working together properly aDd the correct procedure is being followed. The check strip is used to verify that the meter is working properly. Ho policies were noted which outlined the glucose control solution testing of either meter as required. I understand the deficiency(sl listed and agree to correct them as outlined above by the dates indicated. I agree to send written notification to Facilities , Services Licensing. DOH. by deClaring tho extent to which this plan of correction was completed. Surveyor signature(s): Facility Representative 'I'be pl_ 0' corr_tlOD 1Ial8t be - .......,_..."'...._ •• - 11-'''', r.t~ to llepart:meDt 0' Health wit:h1D 10 (t_. ~ Date 0' r_aipt 0' 4.'lcleacl••• Page 1 of 3 Pages ( DEPARTMENT OF HEALTH Facility Licensing and Certification Division Facilities Survey Section 1112 S. E Quince P.O. Box 47852 Olympia. Washington 98504-7852 STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (continuation) -- 12/8 &: 9/97 , .' :~ -'-oC ... 'Utr « ... Washington Correctional Center for Women Gig Harbor IStatement of Deficiencies with Reference Citation Number H5 llrAPPlicant's/Licensee's 'Plan of correction with Time Table os-u~ 050 INFECTION CONTROL (1) Policies and procedures shall provide for the development and implementation of infection contrel measures which are consistent with the DOC infection control program; guidance published by the DOH; rules and regulations published by the Dental Disciplinary Board; and applicable standardo published by the Division of Industrial Safety and Health, Department of Labor and Industries. This requirement is not met as evidenced by the following: 1. Through facility site review and staff interview it was learned that the storage system for glucose monitoring equipment for individual inmates had the potential for transmitting blood horne pathogens. %ndividual "baggies· were stored together in a plastic box with contact between individual ·haggies·. %t was noted that one of the bags had what appeared to he blood on the outside of the hag. Dried hlood has heen shown to harhor active Hepatitis B virus for several days. There is potential for the nurse handing the baggies and inmates whose baggies have touched the contaminated baggie to potentially be exposed to blood borne pathogens. 2. Collection tubes of blood in plastic bags were noted in the laboratory area. Through staff interview, it was learned that these bags are carried to a collection site in the bags. Department of Labor 29 cn Part 1910.1030 under Methods of compliance (d) (xiii) (C) states that spec~ens of blood or other potentially infectious materials shall be placed in a container which prevents leakage during collection, handling, processing, storage, transport or shipping. Surveyor's Inicials ___ Page 2 of 3 Pages. ... ' DEPARTMENT OF HEALTH Facility Licensing and Certification Division Facilities SUrvey Section 1112 S.E Quince P.O. Box 47852 Olympia. Washington 98504-7852 STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (continuation) _. - 12/8 _., ......11..., Washington Correctional Center for Women Statement of Deficiencies with Reforenco Citation NUmbor &: 9/97 .'oy Gig Harbor Applicant's/Licenseo's Plan of Correction with Time Table :If t:he specimen cou1cl puncture t:he primaxy container, t:he primaJ:y container shall be p1acecl withiD a secondary container which is puncture-resistant in adclition to the above characteristics. S\&%veyor's Initials _ Page 3 of 3 Pages. ," . • .1 STATE OF WASHINGTON I I DEPARTMENT OF HEALTH !,. p.o. IIOJc 478$2 • 0IyrttpM, WalhinJfod NSfU.1,8SZ I I ! I I To: From: Kaahlecn Landberg, Public Health Ac:Msor Re: New ConstIUction and New Restraint Bcd. I, . I Daring the surwy of July 3, 1997 the following concerns ·were ~otcd: /~ P;.~tJ 4. e II . · i 1. The water &om the shower heads in the new units sprays bey~d the elevated contaiOluent rims that ~ constructed inside each shower staB. The only floor drain in this area is within the containment area and water that splashes oUtside this banicr becomes hazardous with no place for drainage. ; : ~ ~ i 2. The shower heads arc not adjustable and arc mounted so cl~ to the wall that washing hair may be very difficult. ! ,I /' fI "}:3 f) 5". ~3. The mea mounted in the custodial closets do not allow ~ mops to drain into ~ . the mop sink. The wet mops will drip onto the floor creaJing I hazardoous condition. I f}jJ) 4. The new molded restraint bed and plastic cuff restraints with Washable covers COITCCt the concerns that surveyor Judy Bishop had about the bed: previously used to restrain inmates. f H ~ 3 ~. '1, as· There was a broken window in G~llS-G. i Ifl can be offurthcr assistance to you please contact me at 597-4335. ! o ..... .' . -. ... .. ;::. _ ..• ~.'. - ~ ~ :. . ". " .... ~.'. .', . ........... : ....... " ....... : .·0':.':';': .0. ;....... ". .. STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION DEPARTMENT OF HEALTH Facilitia lIIII1 SerW:a I.il:aIsiJIs PO Box 47852 Olympia. Wa.sbilJstou 98S04-78S2 Sunwy DaliDS 10127198 NuaaoCFKilicy ~ u-. NIIIIIbcr AddraI . City ZipCodo Gig Harbor 98335 WashingtOD Corrections Center For Women "~"".-. 9601 Bujacicb ~ .. :# I..iamiqorCati6Clltiaa ~ Utcd Alice Pavne WAC 246-215 Food Service. HS-OOC &: Multi-5tate Stds. NOTE: This document contains a listing ofthede6aencies cited as r~ corrections. The Statement ofDeficiencies is based 00 the Surveyor's professional knowledge and interpretation of requirements for filcility licensure or eertification. In the column Applieation'slLic:eusee's Plan ofCorrectioD, the statements should reBeet the facilityt s plan for corrective actioD and anticioated time ofcorrection. App6caDtt slLicensee's Plan ofCorrectiOD with Statement of Deficiencies with Reference Citation Number II complete 11/16/98 I. Main kitchen: WAD 246-215-080t6l..Iwo-·OMoiU.L..\,o!:~ bad expired food worker's permifS':- •., c:-..-" 1"'\ / -,5 ' D JP pomplete 11/13/98 ~ ~'fp. 2. WAC 246-215-1ge(lO)(d) The broken porcelain handwash sink in the kitchen was not cleaeable. ~ 2. 3. WAC 246-215- 3. preparation F~) e e at the tray ea was jtQ.t cleanable. ":3!i!f3 . r S. /5 0,. Z» 4. WAC 246-2 I5-100(8)(c) The fan covers in one walk-in rUDe Table 4. Replaced 11/5/98 Damaged wall surface at tray area will be replaced by 12/4/98• Corrected 10/29/98 refrigerator were soiled and there was mold on the ceiling ofthe unit. ~ ~ C ~_ C') .10 (), 'lr. 5. MSC kitchen: WAC 246-215-140(1)(a) At least twice during this survey the kitchen door was a en to the outside for over 5 an" lower over the door h activated. minutes Also. the screen was missing from the pantry window which was pen for ventilation during the survey. 5. Instructed food service to monitor on and off switch and ensure that it is operating at all times - 10/29/98. ~ €CE -. V ~ ~ .. Screen replaced - 10/28/98. DEC 141998 I UDdcntmd the: dcficic:ucy(s) listed aad agree to com:a them as oudioed above by the dates indic:aecd. I agree to SCIld wrinca DOtitieaticm to FlICilitics & services wccnsing, DOH. by P e b r ua r y . 10, 199 9icclaring the e:octent to which this plan com:ctiOD was completed. of The plaa ofcorrection must be returned to Departmalt of BeaJtb withia 10 (teD) days of receipt of deficicades. WCCW98.COC Page 1 on Pages . .. ... STATEMENT Of DEFICIENCIES DEPARTMENT OF HEALTH Facility Li&zasiDs aad Ccnilicalillll Divisioo POBox478S2 Olympia. Wosbinpn 98SQ4.7851 AND PLAN OF CORRECTION (c:ontiDuation) SlllW)'Dua ~oCFdty 10127/98 WashiDgtOD Corrections Cemer For Women City Gig Harbor . 1L.._2.S~tat~em~ent~o~f~D~eti~Cl~·ena~·es~with~·~Refi~~ef~enc~e:::..:C~itaU=·~on~N~umb=er=-_.1....~Ap:%tp::::Ii,=.;m:::1t:..:"sILi::.=·:::c:eus=see=.::"s:.,:PIan.=:..::o::.f.=C;:orrectl:.:.::::::·:;:;OD::..:.:::with,::·::..:Ti=IDle=-:T:.;:ab:::;l::;:e__ ~46-215_~ Work order submitted 'for repair by 12/4/98. 7. WAC ne grout at the dishwasher was moldy and loose and the area was Dot cleanable. ~ft@t;! i;; 8. WAC 246-215-120(10)(d) The hand wash' order submitted for repair by 12/4/98. m wasnm~;_~ 1 ~ I 9. Ceiling! In I-unit 101 bathroom were stained and 1 9. moldy. AJso. nail!_were begimg..tocome through from the sheet rock in walls in 151 bathroom. !~ ~ C the C; IJ ~/~ ho. f I: -unit, 324 & 351 that were mnriiiOfcfUii(rertllelil~)t.It. 12.iIed. ;;J3G) I '3 t ~ .--/ Ill. ~ . 14. Note: This surveyor was unable to determine if plans for remodeling of the infumary had been approved by DOH Construction Review Unit. Work order to remove and replace old grout by 12/30/98 112. I Custodian will clean vent by 12/5/98 i Work order to secure oxygen bottles by 12/15/98 13. Several portable oxygen bottles in exam rooms, storage areas j 13. ?;.infirmarynurse·Ssmio~ot secured to the walls. l1~s, /LfCJ·,~ Dishwasher will be purchased for area I ~S' I 0 () . ~....,) £!! 12/30/98 i /).;70- 10. A three compartment sink or dishwasher bas not been included in the plans for the infant area.. An appropriate method les. if necessary • must be for sanitizing dishes ,: pro~d . . Work order submitted for repair by i 1 DEC 14 1998 1 I ;--:'OIU'i.~,::,.,:..;l1 t~ ~~~ i 15. consistently followed policy I procedure for disposal of used e )ors. --- i 1:/ . ~;lO Surveyor's Initials £6-:- ----- DOH Sso.ooS(REV. 09197) \15. j . .. '.; .... J .... , Ucei'sinp Draft procedures for safety razor disposal by 12/30/98 ! Representative's mid , _ _- ~ __ Page 2 ofJ Pages 'ViV.S. C @ "iiiW.MiQ( ¥. i"'.l ..c.dt~'::iQ.. C,C ".. • a .. .. ~ .... DEPARTME.NT OFHEALm STATEMENT'OF DEfICIENCIES PO 8alt478S1 Olympia. W"binpm 98504-78S2 PLAN OF CORRECTION (conrim'3licm) FaciIily UccasizIs aad Cc:rIi&catiarl Divisiaa . A!UJ , s-.,o... 10JZ7/98 Haaal,.., Washington Corrections Caner For Women cay ;. .' Gis Harbor " ~ ; ·4 StatemeDt ofDeficiencies with Reference Citation Number Applicam's!Licens='s Plan of Correction with TUDe Table i 16. Ceiling vents were soiled in Education building inmate rest 16. room aad in G-soudJ bathrco , was loose at the· i --f1/,;?:30. 3, ~, \ tub G-south b.d"w I ~ Work order submitted to clean vents and secure loose grout around tub .by 12/30/98 17. Inmate laundry areas in G-unit and 256 were washing some 17.. Work order submitted to raise water contaminated laundry. These units do not have hot water at a ! temperature to 140 degrees by 12/5/98 minimum of 140 degrees F. Appropriate water temperatures must be provided for areas where cornaminated items are j _._-__ washed. Also. the proposal to wash ~ed batches Ofl~dry90; ~ ( more thaD one in th j /1.(97'(,,/' \P 140 degree F. temp.. .. -1,' I, E' I ./ a--" 18. One washing machine in G-unit was inoperable and hoses on om.rZZi'/~' 18. The Plexiglas used at the base oithe shower stalls in the 256 unit were not comgletelv sealed at the floor and inmates have ~mplainodof~'how ...... ~usmgth. ,toilet. \.!' I (g C - ;;l ,_13;/ ; j 18. Ii i 19. i I 19, The location of the sanitary napkin waste containers in the i 0 256 unit is just above the hip ofa person· using a toilet. This ~ 2 • creates an inIeaion control problem with e:tposure to body ! fluids. Also. the staffcommented that the size of these comainers ~ was quite small and often the oers were eel beyond \ capacity in a very sho ~ f ·me.;l5 CJ ;;0/ Work order submitted to repair washer and check hoses in all units for possible replacement by 12/30/98 Determine if plexiglass can be sealed closer-to floor, repair if feasible by 12/30/98. Inquiring into ordering larger waste containers or ordering a second waste container and raising the level of approved containers by 1/29/99. 0 . . . . ., DEC 14 1998 ," ~~C:HL~~";' ..to. :~• !- . ..,.,-ot \: :~ .... UC&I'Sln9 Surveyor's lnitiaJs ~L,-t4.L4/l'~1 _ COH S5Q.OOS(REV. 09'"l;f1.' Rq>resenWive',lDilials Page 3 or:; Pages AWl &$1#(& . . . . . . . h.l". . ~~~~ ~. Facilities aDd ScniceS Licensing POBox47852 Olym~ Washington 98104-7852 t N.mo oCFaeilily Washington Corrections Center for Women Address . P.O. Box 17 AdmiIIisIr.IIor "rY o\ ' . t DEPARTMENT OF HEALTH ~~ ~ l" 1.~1t:. . " STATEMENT OF DEFICIENCIES AND PLAN OF CORREcnON ._", Survey Dales " l Facility #004417 ~g Harbor, WA ;S~ ~ or Ccrti&clItiou IUquircmeuls Used. Dept. ~ ~ IIA _ I r ~ iv Liccase Number ~ HffRS retr f 10/27/98 \..~,.,:.. ElVEc DEC f 41S98 CoP~ ~ .~ ..J! ~ .:c., 1/ "'Jft'~.'A ~ 1711/;' f • •• fa . Minimum Standards ofHealth Semces DiVISIon r OperatIon .J and Maintenan~ ofH~~ Serv.ices in Correctional Facilities .."..\~..#" ffiS-DOC)- Major Institutions NOTE: This document contains a listing ofthe deficiencies cited as requiring corrections. The Statement ofDeficiencies is based on the SUlVeyor's professional knowledge and interpretation of requirements for fiLcility JiceDSW"c or certification. In the column Application'slLicensee' s Plan ofCorrection, the statements should reflect the fi1cility's plan for corrective action and anticiDated time of correction. • j , SuperiRtendent ~" .•#./.::;" Statement ofDeficiencies with Reference Citation Number . ·1_-=A:..:lpI:.I:P~Ii;=.:can=.t'=sILi=·censee==·,:,S.:.P=lan=-=o=-f=c=orr=ectl=·~o:.:::n":'WI.;.;;·th;;:;;..:T=im=e...;;T~ab;;.;l:.:.e---l ! INITIAL COMMENTS DEPARTMENT OF CORRECTIONS SURVEY li i This sulVey ofthe Health Services unit at the Washington Corrections Center for Women was conducted by Marieta Smith, RN MN, and Kathleen Landberg. RS. I! I ~ . SUlVey dates 10/26/98 • 10/27/98 ! R&A#026601 f ~ ,~ I: HS-DOC 010 - ADMINISTRAnON OF REALm SERVICES (2) There sbaD be written, current policies and procedures .I developed and implemented to address the health care needs 1 of offenders in each facility. Policies and procedures shall ~ be: . ; (a) Available to all authorized personnel in each faCiJity.~. (b) Reviewed by the health authority, medical director or i other physician, and superintendent not less than every ~ two years and revised as needed. (3) There shall be documentation which reflects the review ~ of applicable policies and procedures by health care staff. .'! s. ~ECEtVEl DEC 1 7 1998 i ! : ! Surveyor Signature{s):-.mi,.:..Cv~!~;1u..-.;,1~~"""'-!.I:.kLb- ~ _ I understand the deficiency(s) listed and agree to correct them as outliDcd above by the dates indicated. I agree to send written notification to Facilities & services Licensing, DOH, . by , dec:laring the extent to which this plana{correc:tlon completed. ! :l.71i!c ," " J~-I-qy Date The plan of correction must be returned to Department of Health within 10 (ten) days of receipt ofdeficiencies. WCCW.OOC - ··M t, vWiWiMiU.aaiQ.Q . C J. ' J" 5 . •t.&.4ttkh Page 1 of9 Pages . 12/07/1998 .~ 12:30 286-705-6654' DEPARTMENT CF I-£ALTH DBPAIlTMI!N1' OFHEALTH PAGE 83 STA'I'I!JONT OPDEFIaBNCJES . AND PLAN Of CORR!CJ'JON (coadetltiao) F.aIit)' ~ ad CatiIIoIticaDmlicD POIka47852 a,.."'...... ft»t.7IS2 ""'010/27198 CiIY. Gia HIIbor, WA 1. Correction: The temperature control log will be re-designed to reflect the monitoring of each refrigerator. the location, the acceptable range of temper:ature. and the signature of the inspecting nurse. The infection control nurse will desIgn and implement a procedure and traini!'1g program for the nursing staff. Fa1diDp: '11no rcfiiacrason. wac 10catecl widu tile bedb care Wli&: A IJDIIJ medication ~r in tile medicatiOIl room IDd two rdifaenton. OlIO ud ODe tma1I, ill tb t.botatoJy area. . . .se Monitoring: 'The infection control nurse will develop a monitoring ,system and incorporate monitoring into next year's CC?ntinuous Quality Improvement Plan, ! Responsible Person: Diane Winniford. RN3 I 'I III a awwal ea1itIed "Shift 1 (2200.0600) !lespoDlibilitiet", flJ6 Completion: January 1, 1999 WIder Tuk 0utl1De ItaleI that tba DIgbr: !Ihift staffmoe il respoDlib~ for ~8 reftiaerator lemperaturel. Two " ! re&igerataf 1• .0Ge merbd "smaD" and the od\cr"~ • I doc:umemed tIw the tamperaturcI were cbecbd every nigbt. [ 'I'bo lop did DOt dCllipate wbn tbo soWI and ~ 'I rdipratoll W'eI'ClIoc:ltcd. DOf the ac:coptable ruse of tempcntuRt. They also did not ideatDYlIOd trad: the sec:ood IlI1II1 Rftipqtcr. , Failure to dtsipu and verify bi&h _low tcmpenture limits ill a medicatioo reftiaerator rUb allerina mcdic:atioo ~ and may resu1c in UIIIoward effects on patilllltll. FailuR to deslpate i i I 'I i I aad w:ritY lUsh aacllow temperature IimitI ~ laboratory . tefiipaIora rilb altcriq specimen pmpertieI aDd may teIU1t JD inaccurate laboratory multi. I 11- H'-.7 · 0 1) a () I .. cf... 0-/( I t t· . 2 Baled on III inapediau attlM Wah care uait md • review at Co ec on: A Medication/Supply Expiration Check Sheet will poUcies and ~ on lQ.126/98, the 1idlity ~ to ea$.Jl'e I be developed by the nursing supervisor. It will identify the that pollcies aad ~ Wenl developed and implemeatecl . medications by name, the date they expire, and ti'}e signature of Cot talOViDa outdated suppUcs &om health canJ ue&L I the nurse conducting the review, There will be a program and procedure developed explaining how the process is to occur, P1IIdJoat: ! Monitoring: The nurse supervisor will develop a·monitoring Tben was GO poliq, lUld proc:edunl that ideoti6ecl & system mr system and incorporate monitoring into next year's Continuous periodic audit ud·removal of outdated medicIl supplies !tom I Quality Improvement Plan. padenl care uea. ~ items were rouad ~ the t illSp"Crinn ot'the examination rooms md mar1Q\tiOll room on Responsible Person: Patricia'Wiggins, RN3 10/26198: I Completion: January 1, 1999 i I I, I i e. !ramiNtion rooma: 1) ,. ~ofBetadisHlsarabsdcb-Sixwith aphadoo date 9i97; ODe with cxpirUiOil date of 1219S. Surwyor'slnitials _ DOH $so.oo$omv. wm Ia~·. JDiIiaJs_OY'-.:..:~ECE'VEL DEC.l 7 1998 t"c:U';IUlIC:~ ....... """ ...eaVlv_ .. Ucensing _ . 12/87/1998 12:38 286-7£15-6654 DEPARTMENT CF ~TH PAGE 84 STATENI!NT OF DIPlCIENCIES . • AND PLAN or CORIU!CTION (eca',,'Idoa) b. LaborMory: 1) 12· Anaerobic blood cukure coDeetIotl boctJeIccpirIdoD elm 9m. 2) 17. Yellow-top (Am) blood umple C()Uection tubeI- /" j ,/'/ "'J-,0/ expiration date 3/91. / / / c. S10np Ita: 1) 12 pacbts betadlno rwabtUcb - apintiOIi date 9191. ----~ 1('I t S ~ f) (0: / \_tJ· ---J~ ' ./",/ l ' . .3. Baed on a reviaw oldie unit', poSey lad procedure maaual 'I olll0r'26l98 _ tadity 6iJed to esuurethat tba unit's policicl ADd ~ were revfewecl by 1bI health IUIbority, mc:dicaJ I directot or 0Iher phyticia1l, aM superiDtendaIl not leu than every two yean. . 3. Correction: A system for reviewing standing orders will be developed. The system should include a policy and procedural system. It will denote specific time frames, actions to take when not in compliance. and processes for review and rewrite. FmdiDp: Monitoring: The system will be monitored sixty. days from . implementation. The medical staff will be responsible for ongoing monitoring and reporting. . .. SeYeo orsixly-filw' tWMtioa arden. plU1OC61a, IUd procedutel rme-ecIln the unit'. 9mDdiDs ~ursins PtotoCOllllllDUll had beea rcvicwecl OWl'two yean 880. Two ofmty-rour ItInctiDs ordcrJ, proIOCOIs. and procedures bad no ~ ot.Jl9IOVIl or dates ofte'iJew. =~~pons.ible Persons: U•• MD and Patricia Wiggins, Completion: January 1,1999 b. All ofthe anisa care Jlfocedura ill the unit', Hcdh CIte MamW wat= daIed April, 1993. A memo lIS tho fi'oDl ortbis IIWJUI1 Uted tbIt the pr1X1edura it COI'l.ined should be "nMcwed by 'IIUtIims ItIfI'quutcdy. Tbo-bahh HrW:a UIit eumotly employs 14 RN's end 3 LPN'1. A liguture sheet in tbe IDIIIJI1lW!l1lnr.d dcvm lIipatutet dIIed 1993. Six of1hc eJevm uunaliatcd no toqerWtMk at WCCW. " . Not reviewUIa aad appnMas pol1cia lid ~ can ruuJt 1ft impIcmeDIltioD ofialccurUo lJJIJIor: otlterMse uaacccptabIo procedures ad improper practice. SUrveyor's IJIitiaII DOH S»«I'OtEV. 09·-'R1),......----- ~ECEIVEl. . . DEC 1 7 1993 .-ciCllIl,Cl) ~i, ... ~e, v.v-~ Licensing 12/07/1998 DEPARTMENT CF I-EALTH 206-705-6654 12:30 DivWclIl AND .PI»f OFCOIR!CTJON (COlli'" "Ciao) POBoK4nn 0I)mpI, w ~ ~78S1 . I 85 STATEMDIT <WDEflCIBNCIBS DEPAllTMENT OFHEALTIi FIOiIhy LioIuiaa 1Ild~ PAGE .. StatcmeI1t ofDefldeaciti wbh Re&rence CiWion N~~sIIJceasee'S Plan ofComed011 4. Based OIl a review oCtwo medical tealC'c1s 01\ 10J'26I98;iIic fiu:Ility &iIed Oft two occaaiOllS to toUow WCCW 0 ' 'l-" IIIsuucdoD 420.250 eadded "Use or • 0\ TbeSeld~OIlSllta,"" o,D.. 5.: "ADiamate kIpt III proloDpst ratrIinc will bo~ obten'ed by a uairarmtd ....mesnb«. A heahb en ltatfmembet will check tile restraiPt vthcn blitiaUy apptied on the inmIte ad thea. wiD make boudy d=ks thaed\er. The _k lIDt1 fiDdinp will be tossed in tIte imDato Ia1th reconL..(c) o-Iimb 1DIIIt be reIeuecl for tal (10) mimttes every two (2) houts 011 & rotatins buis." ~ Tho medicIl~ent with #1. S2 ; . • bordcrfiDe pcnonaJily, lIIdicales sba \VAl p1ececl in lestIamts OD 101.5198 at 1505. DocumeawiOD by alJW'liJls staff member 1ncUeates thai the pllieatts riabt ann was removed &om restraints at J800 and 1haI she was aboweced at ber ~ n is DOt evident fi'om the wid. l11DO Table] • Correction: Nurses will be documenting on the Progress Notes In the TEC chart. The hourly checks and the release will be documented. I Monitoring: TEe and nursing will be monitorir]g the process with TSC being the responsible party. The monitoring tools .have already been deployed and compliance will be reported through the CQI committee. Responsible Person: Wiggins. ~N3 ._.Iss, ."1'.' . CMHPM and Patricia . Completion: November 1, 1998 III' & p1accmeut I i I i doomzntetiou ifrab'liDt IDlI cirQJ)adOD WU eheckcd hourly bdweal1505 aDd 1800 IDd wbcD abe was rdeucd tom " her nlIUBlms. b. The medical nlCOftl ofpadent 1 2 . . . - a JDljor cpRIIIVC . cr. . i· I with a~penona!ity, t slOIlp apnea, aud an atrial I . ! biaeminY arrhythmia. indicates she was placed in resttainta on I 10123191. It it unclear when tbe wu placed in resttai.als. Doc:umentation iDdk:ateI that a IIUf'Iio8 !taftmember checked I her~ It 0030. 010~. and 0215, and that me was rcleped "I'hen: is no ~ ovident that ODO limb WU released tor teo miDutea every two hours on a rotatbt8 basis. I IIS-DOC 015 PERSONNEL I at OlIO. . (3) ...... c&nI.ldperfo~iDafWlctiou. tub or dlltia wtIJda ftltl1Ih'e state 1iaMaJ't, ~ 01' nafIb'adoa ill tile COIlUllUDltJlIaaD COll1p1)' wItb Ita&e Jaw. . (I) VeriIIcldocl Gf eurrut atdeDdaJIlbaII be oa melD I ! I I the penoaDII reeord at eHh IDdMcluai perlanala, fllDdio•• .....ml·.1ice1llCl, certiIIcatioa or ........do&. I (b) WItIaI. tile racukJ penoalld otrJCe, tIlI~ ,lid be. .,.."" wltll.ppro~,~..... tor wriftcado~ or,uce 1IeeIIIun. ~tIo .. rePtndoa. 0' Correction: Administrative staff has returned to full capacity, Documentation of a current license for professional employees is maintained in the Health Care Manager's Offic~. f .IUI'" Surveyor"s JDiti8Js DOH5.5Q.OOS(lUiV, 09H1)=----~- Monitoring: ·A sixty day review will be conducted and reported in the follow up report to the Department of Health. The Office Administrative Senior responsible for maintenance of the system will conduct monthly audits and submit reminders to employees. The system will be referred to the Continuous Quality Improvement Committee to determine if ongoing monitoring Is ne·cessary. Responsible Person:. j SiiSt., Secretary Supervisor Completion: Decem_b_e_r_1,_1_9_99_)t"yL,. 'RepresciJtatlve's tnbIals u..:......- P-ae" of9 Pqes ~ECE'VEC' . DEC.1 7 199a ,·i:l.CUlUl:r::.~i .... ,,)t:;IVI... _~ Licensing .:' " . ; , 5 hi t ...Q.M,Q.o.d.(midM. .. ,(:::;;::n @iJI~: .. : ......:. ow:;:: i i Wi ( .; . .. .. .. .. . b!"«!WmX:;hq<:M. 12/B7/1998 12:30 2B6-705-6654 DEPAImtENT CF t£ALTH . PAGE 86 STATEMENT OF D£FJCIBNCIES AND PLAN OF COUECDON (Cl..tfauM~ • D with Time Table Baaed on • review ot21 pcnocDd RCOnts. the racmty ailed to writY c:um::m Iicamure or ccdlcadou ID 8 ot21 records. 1. 30t131lN2~ 2. 1 of2 CNA certitIcItes 3. 1 of2 PI)'CbIatrio Social Worbr-31lce.ascs ot 1 Me:alal HeII1b JN2liceme S. 2 of3 comnct pllysidaD 4. t "ceases Failure to _ did IwIJtb care Itdfmaintain CUI1'8Dt 1iceIIsure &DdIor cc::ni&ati0ll riJb dcIivay ofheaJth can by'UDquaJUiecl stafFJDCIDben. Correction: The infection control nurse will insure procedures and policies are available for all staff. Additionally, monitoring systems will be developed to insure Infection Control Inspections are conducted and on-going. The possibility of an Infection Control Committee being established will be considered by the CQI committee. Monitoring: The infection control nurse will develop a monitoring system and incorporate monitoring into next year's Continuous Quality Improvement Plan. Baaed OD an interview willi an RN3 JUU'SIas superviJor. the &dJity &iJed to CDII.n thai poUdes ad procedures wurc estIbiJbcd ad imp1clmantad tIwt rcOac:tccl curraIt in&c:tion Responsible Person: SlEd I Jllib.CRN3 c:omrolltlDdards. Comp- ~1.1999 dr. The IIIJrIins IUpelVillOt ItaIcd that. aldlougb wen in props&. tbII mUt bid DO i:daction contml poI1cMa and . procedura mplace that IftCC OSHA ItaDdIrds fbr' bcIIth care wwten, 8UCh U isoIIdOIl pRCIIIIloIlJ (I.e. IWIdard. drop~ I&bome, aDd camact~). wound care. ~ proceduIa. abeqls diJpoaJ. ad waite management. Ahsence ol8UCb policies ~ procedute:t places ~dl care ILIfr • riIk fi)f f:Iq)OlUte to comndcable diseaIes. S~.Inidals ......".. _ H~?·D?U • I IRepreseawive's Imti.aIs ~(j)_l,., DOBS~.09m) ~ECE'VEL" DEC 1 7 199a -aCllllle::. ""i,.. "'tll"h.~- • licensing _ . - 12/B7/1998 12:3B PAGE DEPARTMENT I:F .-EALTH 2B6-7B5-6654 87 STA'1ntENT OF DEPICIENClES AND PLAN OF CORRSC'nON (emtfnnatiaa) This finding was verbally reported out as a concern based on a -gut level- feeling.. The surveyor stated she would conduct a check. in six months. Her comments in the report reflect mostly subjective comments made by the nursing·supervisor. MedicationS and staffing are very critical issues and the previous Health Cafe Manager felt the comments of the nursing supervisor did not adequately portray the situation. If there is data available to 6upport Ms. Wiggin's comments,the surveyor should have gathered m.ore objective data to substantiate the findings. . Correction: This response will address findings 1 thorough 4. 1. .. On 10127198. the ~ rII8ted that. due to the iacttuecl numbeR of COIlttOIled otedi~Ofl' beiJla prescribed, tho awnbet otbwata required to take A1ediQCions umler direct supel'VitiOft of aursirlB sta8'hu isroucd tom a daily averaae.of 142.7 (ftom 1/98.5198) to 163 (5198 to preaeat). Tbose uumbers 'do DOt IDdude medieeMft deIivaift to iDmata in tho ~n WIk nor IIImara who panidpa&c in cacdication IiDea . in the mcma1 health uDit. ODe DUne is aaip:d the tak of admiDistcriDs these medications CD weekends. 2. On 10121/98. the ~ supervisor ~ that the tJnc I II I 2. The nursing supervisor referred to "limited staff. The staffing issue has been addressed above, but the assignment of staffing and the systems the staff function in will be addressed. Such tools as daily assignments 'and patient schedUling alternatives will be examined and implemented. The majority of the timing issues with medications can be resOlved with scheduling the units appropriately. This will be a piece of the overall corrective action. Plans currently exist to take nonnursing tasks away from nurses and appropriately redistribute the workload. These issues were addressed in April. but due to administrative staff shortages. implementation was delayed until November 24, 1998. 3. Medication errors have been and are currently being tracked and are to be reported out to the cal committee in December. The nursing supervisor has not 'lIna1yzed the existing errors. Following the assessment, a plan will be devised .and implemented to correct what problems do in fact exist. Control of the inmates in medication administration lines has been addressed, thus decreasing the length of time to administer 1DIdieatkm _ take over two boun each to camp". BCC&USe of limited sta8iDs. the medleatiou JIJlIC must dose the pin line if • emcrJeIlGY aria tIlat RqUira hiD'her to respood to lIPII'8endet in other puts oftbe~. When this oc:cun. COmpletioD of mcctic3Iion edministmioa is daJaycd. 1'he nuniDa I supeMaor ItIIcd thIt tho pilIliDe. wbidl begins at 6:4~ AM, hqucatJy is DOt biIbal uatilll:OO AM, partic:ularJy wboa . nurse is DOt available iI\ the JDe:dtIl beaJth _ "fbe. evaiDa pill be. wbicb besiIIIlt 6:45 PM occaioaaUy is not tJnisbed umil 11:00 PM. mo. I II 3. 01\10127198. die DUriIq IlJI*Visor swecl that d1ere.baa bCCIll an iDcreue ill the JIUIDbcr orincideat RJIOrtltbr medie:atiOO errors over tha pat seve months, fromS in April. 1998. to 36 in oaober. 1998. 1'hc supavilOr stated dud IMD)' of1!lc:se errors iDYolved iIIccmect IdendflcatlO1l otlDmata ~ were often rdated 10 Jtltf'1rYiDK to hurry throuP mcdic:aUon adminiatradoD ill e4brt to complete the ~c&tiOD UIIe in a timely manacr•. Surveyor'S 1Idda1s.~ _ The inmate population has increased over the past two years. This will result in an increase in workload. The issue of staffing is currently under review. One additional temporary position has been identified. However. other impacting issues have come to light which need to be addressed. A new staffing model is being developed by the department. All of . the variables will be addressed in the new staffing model. There is one Labor Relations Meeting yet to be held prior to a new schedule, with relief built in. being implemented. Staffing will be addressed through a work study analysis .already in process through cal. ~'IDidaII_~(jI_'-" DOH 5»aOS(REV. 091'17) ~ECEtV€l. DEC 1 7 1993 • :tCllllltt~ "';'''''. ..)~, ~.- .. Licensmg _ 12/67/1998 12:36 2El6-7ElS-6654 PEPARTMENT CF I-EAL.TH PAGE 88 STATENENT OF r&1C1ENaES· »II) ~ OFCORREC'I1ON (CClIdbnradoa) .~ " " :~ -1r---:s:-CIlt~~';"w-ltilt-:-ot::DeD:-:::a"":"'aIQ--'-'es-::wi;:;:th:-;aa:-'::i!:e~tiIiCe:::;::C1:itatf::i::on:;NumhtrU::::;:::~-II...-..::App~H=cmt=:.;·IIII:.:_=.lceosce==.:·I:.::P;.:Im=.=of:.;COI:;,:;:.::J1":.:;ec:ti;o;;·;;;;OD..wit;,;,;·..h_n.U.D_e;;.,;'Io..;;;abl=",-e_ ... WCCW". fWd iaIizw:tion 610.070 taIil1cd '"McdielUoll dmini A -.r_4". -tdcb the IID'Iias IUpItYiIor stated baa rcccady beea nviIed IDd &as been IcaC to DOC H..tquar1a" fix IJIPfDYIJ. ... u'foDowa: L ~do_" ". b. Oaco rsw:ry 12 hours (BID) - 8 am· 8 pm c. 'Ibn:c timIlI a day (TID) - 81m - 1 pm - 8 pm d. At bcd2ime (HS) -8 pm 1._._ e. QD PM - Anytime. but Mt toODet thaat 4 IlUUD after last dolO. • £ BIDPIN-8am-8pm ,. TlDPRN-88J11-lpm-lpm I I . ~ 1. Scheduling; The state wide staffing model will be the basis for monitoring acceptable staffing levels. In the interim. the nursing supervisor will develop a system of qata collection and report it through CQI. - 2. Systems: The nursing supervisor will work with the nurses to develop. analyze. and report the impact of new nursing systems through ~he monthly report to the superintendent and the CQI process. I I I I i I h. QID PllN • 8am- 1 pm - 4 pm - 8 pm The .current-medication policy will be located and revised with the above plans. Monitoring: mtdDfsht - . 4. t1adcl'dIe bIlIIdiDs "F'tdd 1mIructioJi'. D. Stgderd T'P'J' 1. The foDowfDs timellI'O to be used tor routiIJe Idmjnilbadoa ofmdqtlnn; a. Ouce" day (QD). 0Dal in 24 houri (12:01~~aftI2 ADydmt, but 110 ~ner than 4 IIUUUt er - - medication. New IIghtlng.has been installed and new glass is scheduled to be installed, both improving visibility. Other objective issues raised by the nursing staff will be reviewed. I I I b. UDder the budiDs "FJeld IIIIb1JCIion"'. F. Errpn 1. A medieat10ll «rot can iBcJudo tho WI'ODI pItieI1l, . 'I mecboc1 ofadDliJliltJatio medicadoa. dote, time (+I. 30 I mimJtea). omisaioa, SlId DUUJerOUS other errora: Responsible Person: l1li3113_, RN3 liP• • Completion: January 1, 1999- I Co UDder the beadb1& "'Procedure": A Opea campus intnatea It the MaIn Iuti1Ution (Ml), MiDiDm Security CompouJld (MSC). mid Reception .Ceatcr OtC) will receive preacn"bed medicadoo or ova--tbiM:ouater maJiattion II the HeIJth Care Unit ~ durinS ICheduled aeaeaJ populadon . medk:asiOf,1Iimes. Schtdu1ed medlcadon r:imes IIC: 6:45_-1:151m MSC 7:30 am ·1:00 am 8:00 am ·9:00 am TratzncDt uul EVJluadon MIlD IIIsdtutloD Cenrcr (l'EC) I . . Jd.oaday 0fJIy1 AdmiDiJttative SesrePdoll 11:45 1m - 12:IS pm MSC 12:30 pm - 1:00 pm MaiD Wtitution 1:00pm·2:OO~ 7:00 pm. B:4S 7:00 pm. - 8:45 pm Smvcyor·.1DitiaIs~ TECI~ ~D _ .IY~ I " Rep~'s IDitiala (j)'\...... IXlH,~.rtm1) ~ECE'VEJ_ DEC 171993 .·aCIlI1lC:,wi,~.JCIV.",.- Licensmg Plp7of9Paps, 12/07/1998 12:30 206-7E15-6654 DEPARTMENT CF i€ALTH PAGE 89 STATSMENT OIl DEFICIBNCIES AND . PLANOP COIW:CI1ON (emrinuetiCll) . 'f , i. Ii App1icant'I/l..lc:ecseo'. PIaD ofCorrectioD with Time Table WCCW is cumatIy out of Whij'...... with their mecfi«doa ad",i"ilhaDou .... If ~ by tbeir tWd iDltructiOtl. Faiharo 10 esubUsb and mahabl • accurate &lid timely med1aIloIl Idm1ni8trItian Iyatem is a riak co'Dia!e health and safely. ) BSoDOC _ -1UALT.8UCORDS SYS1'EM .(3) TIIU1." 1M .aftIdeat peI'IOII'" CO UllIft prompt co..,1edoa. tIIIq. ad ntrIeYal of fIaIrb nconII aad I I Baed on inIpcctioD orabe bcaJtb QR uoit oa 10126J98, tile I Monitoring: An update will be submitted in sixty days. i Responsible Person: . orrectlon: All filing has been completed by using limited duty staff authonzed to file confidential information. This will be an ong~i~g program.. Medical Records staff will develop a plan providing for ongoing filing by them with support when needed. Qa. for leatial Jadiridul ..... ncordI ror aD.ffedcIctI I .. aD tIaI-. I ! =.:- __ I tidIity tailed to ClllW'CtIlIIt IUf&dem pcnoDDCl were provided to 1iIaI JllOIIIPII7. CompleUon: November 15. 1998 f LooIe 6Baa in the medical I'CQOf'dI &rei induded cotuWtatiosl npoIU that ...... ibur weeks old ad Medieedma AdmbiItDdOil I I ra:ords that W«e et.sed April. 1998. 'lihue to me medical teeatdI promptly may rauJt In omissioa of i aeecled beabh care cfuc 10 unavaiJability ofiDtormatiou. . I t /~. '1 IIS-DOC J<tO - MAlN'lENANCE, BOUSUlUlNG, AND PBEVINTlVE MAINTENANCE REL\TED TO HEALTH CAUSD.V1C1:S (1) Pnvtativ. ~ lAd eIedriaI ....ety dad bIdude tk toIniq: . . (la) A sebedwled ptCYtlItiYe IIalateuaa proaram IbaIl be ..1__ .. ............... _......o..-LU-.._ .... _ _ aneq....-t. Hi ART. 17 I~')' !'fD' I f i orrectlon: A regularly scheduled maintenance program will be II developed. All new equipment purchased should come with a maintenance warranty. I . I Buecl em iDsp«otioD oltho healdu:..sUIIit IDd m DtteMcw with Monitoring:: Update will be provided with sixty day review. lUl RN3 nurslnS superWct lonl5l98, the faciJiI:y failed to ensure I . Acting HCM._ 1Iw... _ . _............. _ _ ror ;osponslble.Po",on: d . the wUi"s medical equip1Dlllll. • Busmess Manager I P"UIdIJIas: Surveyor's lDitiaIs DCR!~.otm)=------ ! Completion: January 1,1999 I Refi..ssentadve"1 InJdals 6)v ~ECEIVE( DEC 1 7 1993 ,·aCIlIllI:l::. ...;,... ..>el ~''''_. Licensing .,.. .. 12187/.1998 12: 38 DEPARTTENT CF I£ALTH 286-785-6654 ST411!N1!NT OJ DEPIClENCIES AMD PLAN OF COUECnON (oaa+n....) :,. ....,DIIII 10127198 t;iIy. Oiau.bor. WA I' -stilt !MIt olDe8dtDcies with Refaeuce CItIItion Number I inc:Jt.... .II App1Jcam'IIlJceasee·. PIaD.ofCorreedOll with rime Table Tbe ........ UllkCl""'Jlrwl ............. ~ . . . . . two pulteoximetea, III iacaIdve .aplrometcr. two IlIoad ,.",... tDdllll1lCOCfaft. TIle IIUIIiDs -parviIor dMnwaJID IIIJPIfIrIY ~ ~ proarIIIlJbrdlll equfpmestt. . Ahaeace allUdl pnwoadwo meWcalD dIb ntilia1ion tit iDI6cd..,. or ~medb1cquipmrm tbr patieat eare. '. r...: ---./ ~•• IDItia1a _ _~t)\ ~e:CElvE." . ' ... DEC 1 7 1998 _ I. -. i.I.· ~ ..-, ~ DEPARTMENT OF HEALTH Facilities and Services Ucmsing P 0 8oJI471S2 Olympia. WashingtOn 91S04-71S2 eIlII!l~ ''1" 1.,' 's.. STATEMENT OF DEFICIENCIES AND PLAN OF CORREcnON SurwyDlles 11116199 Namo'olFacility U - NIIIIIbcr WASHINGTON CORRECTION CEN.TER FOR WOMEN AddraI C"ll)' Zip Code POBOX 17 GigH¢or 98335 AtfIlliIlislnIc UcaIIiIIa or CcnilialilID RequiIaneaIa Used WAC 246-215 Food Service, Multi-Slate Stds. and HS-DOC This document contains a listing of the deficiencies cited as requiring corrections. The Statement of Deficiencies is based on the Surveyor's professional knowledge and interpretation ofrequirements for &ciJity licensure or certification. In the column Applieation'slLicensee's Plan ofCorrec:tion, the statements should reflect the &CiJily's plan for corrective action and antici sted time of correction. Statement of Deficiencies with Reference Citation Number Applicant'slLicensee's Plan of Correction with Time Table The following environmental cOJ1cems were noted during this survey:: GENERAL CONCERiVS: I. The ceiling vents were heavily soiled in many areas , 1. Work Order su1::mitted for cleaning of ceiling including: clinic # 4 ~:<am room. PI toilet rooms. 3 of 4 vents by 2/11/00. toilet rooms in main visiting area. clinic closet B-129. chap~1 inmate toilet room, H-# 320, U- #- 519 &. 520. warehouse toilet room and mail area of mail room, 0-639, J-B &. C bathrooms. K·B bathroom and custodial closet, LA bathroom. 2. There were unlabeled spray bonles of assorted cleaning 2. Spray bottle throughout the institution solutions in several areas including: infirmary laundry. MSC were checked and labeled by Janitorial Supern kitchen. C building custodial closet. CORRECI'ED 11/17/99 ~. CLlN/CI/NFfR.\,IARY: 3. The large oxygen tank in :; ~ ~:<am room and the small portabl~ tank in :;. 1 exam room were not stored in :1 secure manner to prevent accidental tipping. 3. '11le large oxygen tanks have been removed from t institution. The attachment chain for the smal oxygen tank has been re-bolted to the wall stuc by maintenance so it now secure. A memo was sen out to all staff regarding the securing of the oxygen tanks. Nurses have been assigned to specific rooms to ensure compliance for this an other compliance issues. I understand the delicien~:y(s) listed and agree to correct them as outlined above by the dates indicated. I agree to send written notification to Facilities & • ices Licensing. DOH. by declaring the extent to which this plan OrC!! The plan or correction must be returned to Department wccwc99.11oc of Health within 10 (ten) days of rA&GiEelc:W·E t" . FEB 092000 FaC1l1tI8::i am, ,,1:1' VI ... ~ Page I of ~ Pages .. , DEPARTMENT OF HEALTH STATEMENT OF DEFICIENCIES Facilicy Licalsing and Cenific:alion Division po Box 47852 Olympia. Washington 98504-7852 AND PLAN OF CORRECflON (continuation) SwwyDara N-. otFlCilily 11/16199 WASHfNGTON CORRECTION CENTER FOR WOMEN CIq QigHarbor Applicant'sIlicensee's Plan ofCorrection with Time Table Statement of Oeficiencies with Reference Citaiion Nwnber . 4. Paper cups for drinking and medication as well as cans of Ensure supplement were inappropriately stored on the 'floor by the exit door near the medication room for both days of this survey. S. The infirmary laundry was inappropriately stored on the floor in the infirmary laundry room. Also, re-usable plates and cups were found in this room in a single compartment sink next to laundry items. . 6. The shower curtain in the infirmary bathroom was soiled. 4. Starting inunedicately J the nurses will be required to put away all supplies by the end of the shift in which the supplies were delivered. Margo Johnson has sent out a memo to nursing staff. 5. "A'memo was sent out to all Health Services staf including the Close Obersvation Area (COA) . officers to ensure laundry or cleaning cloths/ mop heads are not left on the floor in the (COA) laundry area. 6. The shower curtain in the infirmary bathroom was discarded. MAIN CAMPUS: 7. There were damaged/chipped wall surfaces around the toilet and sink in the chapel inmate toilet room. 7. Work Order subnitted for repair by 2/11/00. 8. Ice scoops were inappropriately stored in bins/coolers in CCU and G-l. 8. GUS Isham and Sgt. Coberly have sent memo's regarding the ice scoops in G-l to their staff to ensure proper storage. 9. The wooden seats in the shower stalls in CCU had chipped/worn surfaces that were no longer cleanable. '. Also. there was a hose attachment in on CCU shower that had a large build-up of soap scum and mold. 10. There was a significant amount oflint accumulation behind the dryers in Receiving. II. There were chipped. cracked and/or damaged wall surfaces in several areas including: building S-E-9 wall. C-custodial closet. 256-B pod both custodial closets and A-pod ceiling inX-111. Surveyor's Initials ~ DOH 5S0~OS(REV, 09f97 . 9. Work Order sul::mitted for repair and/or replacement by 3/3/00. Work order submitted for repair and/or replacement by 3/3/00. 10. :Instructed eus to have unit janitor to clean behind dryers on regular basis-CQRRECIED 2/03/00. 11. Work· . Order sul::mitted for repair by 2/18/00. "1IfI'-.---- R.p.....,"'tiv.·s Initit". Page 2 of oJ Pages .'. ., . STATEMENT OF DEFICIENCIES . AND PLAN OF CORRECTION (continuation) DEPARTMENT OF HEALTIl facility Liccnsinglllld Certification Division PO Box 478S2 Olympia. Washington 98S04-7852 s.-yDara 11/16/99 tor.. ofF8Ciliry . , WASHINGTON CORRECTION CENTER FOR WOMEN City Gig Harbor Sratement of Deficiencies with Reference Citation Number Applic:ant'slLicensee's Plan ofCorrection with Time Table 12. ~e ,,:,et mops in the ?-l north ~Ustodial clo~et were 12 . 13. One ortwo sinks in the Beauty Shop did not have an approved air gap/vacuum breaker at the hose attachment. 13. ,.:WOl:.'k,Order subni tted for repair/replacement . by 2/18/00. dripp~ng on the floor Instead of Into a mop SInk or app~ove~ contamer. 14. There were damaged ceiling riles in the main kitchen. . . eus Isham and Sgt Coberly have issued mODS are stored over 1D9P-...siJJks.· . directiyes to ensure Work Order subnitted for repair by 2/18/00 . 14. 15. The damaged vent cover adjacent to the # 3 walk-n in the 5 1'.7 k Order" main kitchen was not cleanable. 1 . w'or sumbitted for repair by 2/18/00. 16. There was a hole approximately 5-inches by S-inches in the 16 Work Order subnitted for . b,v 2/18/.00 exterior brick wall at the main kitchen loading d o c k . ' repal.r J I' MSC/CA.~fP: 17. Several large piles ofsoited linens were observed to being sorted on the floor in the M-Iarge room. These items must stored in appropriate cleanable containers to limit the pot- 17. Six fables f'"dr folding have been purchased. Corrected on 12/15/99. ential contamination of this area. 18. Two times during this survey kitchen staff were observed wrapping clean eating utensils with their bare hands. The eating surfaces were then subject to contamination. 19. There was a section of damaged/missing floor surface at the junction becween the living and dining rooms in the visiting frailer. 20. The small stools in the bathroom of me visiting trailer were chipped iworn and were no longer cleanable. Surveyor's Initial~.. VL DOH SS~OS(REV. 09/97) 18. Instructed Food Manger to see that inmate wor~ers used disposable gloves When handling eat~ng utensils. CORRECTED 2/03/00 19. Work Order subnitted for repair by 2/28/00. 20. Work Order su1::mit ted to purchase.: a small stool for visit trailer by 2/28/00. Repre..nllltive's Inilia~ _ Page 3 of4 Page~ .......:... : ;;: !1:=z:a;;;;;;;;;;:;g:;:;:: $.S,;. a& STATEMENT OF DEFICIENCIES . AND PLAN OF CORREcnON (continuation) DEPARTMENT OF HEALTH Facility Ucensinllllld Certific:adon Division PO BoJc 47852 Olympia. Washington 98504-7852 Sarw1Data ....alFaaliIy WASHINGTON CORRECTION CENTER FOR WOMEN 11/16/99 CiIy Gig Harbor Statement of Deficiencies with Reference Citation Number Applicant'slLicensee's Plan ofCorrecnon with Time Table 21. This surveyor and staffwere'not'~e to verifY that all electrical outlets accessible to small children were of ~ approved safety type. Also, posted diaper changing procedures were not available in the visiting trailer. 22. This surveyor and staff were not able to veritY that the accessible nO-volt outlet in lhe library had been discon- 22. Rected. 21. Wo~k order subnitted for approved safety outlet covers to be purchased and installed by 2/11/00 Diaper changing procedures posted on 11/18/99. 23 ~ Electrical to check, if not being used a Lockout Device will be installed by 2/3/00. 23. There were moldy shower curtains in l-A, K-D and L-8 clC. 24. The grout was moldy andlordarnaged at several showers. 24. Work Order subnitted for repair by 2/18/00. including: 1-8, K-A tub and shower and grout was loose at the handicapped shower in L-D. 25. All living units were instructed to change shower curtains on a regular basisCORRECTED on 2/Q3/00. There was a damaged wall with an unsealed surface in L- 25. Work Order subni t ted for repair by 2/28/00. C # 320. 26. There were severnl chairs in L day room which had tom I 26. Instructed CUS to have torn chairs removed uitcleanable surfaces. from united by 2/15/00. 27. A thermometer was not available in the refrigerator in the 27. Instructed CUS to subnit a ESR to purchase a living unit kitchen used by moms for babies. refrigerator thermometer for J uni t Mother/ Baby wing. Surveyor's Initials ~ ~ CORRECTED ON 2/3/00. Representative's Initials DOH 5S0-00SCREV. 09197'( • Page 4 of 4 ~ages STATE OF WASHINGTON DEPARTMENT OF CORRECTIONS ·'., WASHINGTON CORRECTIONS CENTER FOR WOMEN P.O. BOX 77 MS:WP-04 • 9607 Bujacich Rd. N.W. • Gig Harbor, WA 98335-0077 . Plan of Correction The following is the Washington Corrections Center for Women's plan of correction for the Statement of Deficiencies for the survey that occurred on 11/16/99. U3505: 1, 2, 3 J , Health Care Manager, will amend the procedure attachment to Field Instruction WCCW 420.250 uUse of Restraints" to clarify that nursing documentation regarding initial restraint placement and hourly restraint checks will . . . will develop this flow sheet. Full occur on a restraint flow sheet. L implementation of the revised Field Instruction and flow sheet will occur by March 30, 2000. The flow sheet will be filed in the medical record. Monitoring will occur by nursing as part of CQI. Reporting will occur twice a year at Health Services CQI Meeting. The Nursing CQI Plan will be amended by 3/30/00 to reflect this activity. Tracking tools are currently in place. Note: The Department of Health Summary Statement regarding U3505 does not cite the Fl/Policy correctly. The policy states that medical staff/nursing staff .are to check placement and check restraints every hour while the offender is in restraints. There is no policy requirement for nurses to document when restraints are released or when they are rotated for the 10-minute release. These are custody functions. These activities are recorded on a 591 fOrrtl and in the COA log. H C M , , - , , reviewed the charts of all offenders placed in restraints on the dates identified in the survey. The findings of the DOH Surveyors are not consistent with the charts. 1. b. Nursing Supervisor, , provided the DOH Surveyors a draft procedure titled ulnventory Control and Expiration Date Management". •7• • ~., ! : las rewritten this procedure, including identification of specific HSU staff responsible for specific activities. Inventory sheets and checklists have been developed to reflect the activity and it will be done on a monthly basis. All outdated or compromised packages have been discarded. This procedure and plan will be fully implemented by February 15, 2000. 1 ft ~., ,eqcled p~pe, U3505 continued••• c. All expired and/or compromised items noted in the Trauma Room, Laboratory, Infirmary, and Storage Room inspections have b~n discarded per Diane Winniford, Nursing Supervisor. Refer to item #2b for compliance plan. 2. DOH Surveyors are interpreting Field Instruction WCCW 610.070 "Medication Administration" to include offenders who do not come to medication line as a refusal. Attendance or lack of attendance at medication line is not addressed in this Field Instruction. Medication compliance is addressed through CQI studies as evidenced by CQI Meeting Minutes, Provider Meeting Minutes, and MUltidisciplinary Team Meeting Minutes. Medication Nurses review the Medication Administration Records (MARs) daily and notify providers by note or by copying the MAR. Aggregate data is collected by one LPN who organizes the compliance data and reports findings to the cal Team, Medical Director, and the Health Care Manager. Notice of Field Instruction Revision dated 11/24/98, signed by the Superintendent. and located in the Field Instruction manual identifies: C. Missing Pill Line 1. Following the closure of each pHI line, medication records for inmates who failed to show for mandatory medication will be reviewed. (Mandatory medications are those which are to be taken at the designated time and cannot be missed.) 2. Infractions for missing mandatory medications will be written per WCCW Field Instruction. Offenders who require mandatory medications as determined by court order or MedicallMental health Providers are placed on the medical call-out. Refusal to comply with mandatory medications constitutes cause for initiation of the Inmate Refusal Form and an infraction. The Multidisciplinary Team meets and identifies Nursing Case Managers when indicated by the team to promote medication compliance. The Field Instruction WCCW 610.070 "Medication Administration" will be reviewed by . . . . - . HCM, by March 30, 2000. Note: In a correctional setting, medication lines do not constitute the inference that offenders are not capfible of handling their own medications. Rather. medication lines constitute a security function relative to the correctional setting. U3527: 015.3.b Standard "Personnel" b. _ Secretary Supervisor, will develop a tracking system for all Health Services staff to maintain.a current list of staffs' licenses/certifications/credentials. This will be implemented by March 30, 2000. 2 U3527 continued ••• Note: While DOH Surv~yors were on site. an Office Assistant Senior (OAS) was able.to verify through the Department of Licensing via telephone that all Health Services Staff have current licenses. U3650 050.1 Standard "Infection Control" 1. a. The Nursing Supervisor provided the DOH Surveyors with a draft copy of Protocols for Application of the DOC policies regarding WCCW. The following manuals were on site in the clinic at the time of the DOH audit: • OSHA Bloodborne Pathogen Manual and compliance kit • NCClS - Standards for laboratories • Pierce County Health Department for Communicable Resource Manual • Guidelines for the Prevention and Treatment of TB by the Washington State Tuburculosis Program. The following DOC policies are located in the Policy Binders at the Nurses' Station: • 670.001 - Prevention and Control of Communicable, Environmental, and Infectious Diseases • 670.010- Offender ImmunizationsNaccines • 660.450 - Infectious Waste Management • 670.016 - Communicablellnfectious Disease Prevention • 670.017 - Environmental Infectious Disease • 670.020 - HIV Infection and Acquired Immunodeficiency Syndrome (AIDS) • 670.030 - Offender Tuberculosis Program All of the above policies pertain to the Infection Control Program. Combined with the other manuals available. the four-hour orientation to all staff titled "Infection Control" that all new employees must attend and all staff have annual two-hour long inservice training on infection control. This provides an excellent competency-based program. Offenders coming into the institution are provided instruction regarding infection control as part of the reception program. In addition. offenders receive additional counselinglinstruction as their health status and risk factors indicate. In addition to the DOC Policies that are available, WCCW has the following Field Instructions that complete a comprehensive Infection Control Program: • 660.450 -Infectious Waste Management • 670.001 - Prevention and Control of Communicable, Environmental. and . Infectious Diseases • 670.010 -Inmate ImmunizationNaccination • 670.016 - Communicablellnfectious Disease Prevention • 670.017 - ,Environmental Infectious Disease • 670.020 - HIV Infection and Acquired Immunodeficiency Syndrome (AIDS) • 670.030 - Prevention/Controlrrracking of Tuberculosis 3 U3650 continued••• Plan: r "'N3, Infectious Disease Nurse, will complete the draft Infectious Disease manual that integrates the policies with protocols and makes the Infection Control Program at WCCW specific to the needs of the female offender population and also the staff requirements. It will also be current with national standards for a correctional setting and will provide a basis for a competency-based program for Health Care providers. Dr. Stephen Tabet, Infectious Disease Specialist, will review the manual prior to implementation. Field Instructions will be revised/eliminated as needed to implement the new protocols. DOC Policy is provided by DOC Headquarters. s: Time Frames: • by 1/30/00. • Draft Infectious Disease manual was completed b~ • Dr. Stephen Tabet is currently receiving and editing the manual and will be completed by 2/15/00. • Implementation date by or the manual is 3/15/00. • Competency-based program will be developed throughout the year and implemented as pieces are developed. • Current HSU CQI will monitor Infection Control as part of its ongoing monitoring activities. cal currently monitors this activity. Diane Winniford will report twice a year to CQI. • . - . . cal Coordinator, will develop the competency-based program which will include a training video for staff, a training video for offenders, and a written pre and post test for staff. b. (2 eveloped a log to track the weekly flushing of the eyewash station for five minutes. She has assigned a RN to be responsible for this activity. Procedures have been written. Completion will occur by 2/15/00. (3) The travel kit's eyewash has been discarded. The nurse assigned to the trauma unit will ensure compliance, please refer to U3505 2. b. A checklist has been developed. Periodic audits by. iii _. : ,? S . . . . . . . . . ., and U ; will monitor compliance. Monitoring activities will occur not less than twice a year. c. (1) The Infectious Waste Spill Kit was available in the laboratory cupboard above the phlebotomy chair. The cupboard is labeled "Spill Kit". The Spill Kit is clearly visible when the door is opened. There is no corrective action needed. We will continue to have spill kits located in the Clinic. Staff assigned to the laboratory in reference to outdated materialslrestock items will utilize a checklist as part of the plan outlined above. d. The DOH Surveyors failed to note that it is a freezer in the survey report. The freezer is for offender use; the key for the freezer is kept by the offenders. Only those offenders who are participating in the Mother Child Bonding program are eligible. There is a procedure written for this and it includes a temperature log, 4 U3650 continued••• which is kept inside the freezer. The offenders log the temperature of the freezer every day. The HCM has a key and keeps it locked in the Narcotics/Sharps box in the Nurses Station. Currently there are no offenders utilizing this service. so the freezer is empty and has been for several months. HSU staff are not involved in any way regarding the care. storage. or handling of breast milk. A biohazard label is on the freezer. No corrective action is needed. e. These guidelines refer to Isolation Precautions in Hospitals. WCCW does not have a hospital. (1) • CQI CoordinatorlNurse Educator. issued a memo to all nursing staff outlining medication administration technique. Plan: All nursing sfaff will carry a plastic bag for offenders to use to dispose of medication cups. Nurses will not handle medication cups that have been handled by offenders. This is effective on 2/15/00. (2) Plan: Nursing Staff will direct offenders to wash their hands prior to handling their multiple dose vials. A sign is now posted in the Nurses Station for Offenders/Nursing Staff. ~i11 provide nursing staff with a directive to ensure compliance with the hand washing practice. f., g. All outdated or compromised packages have been discarded. Please see the plan outlined in U3505 - 2. b. . h. Diane Winniford will develop written procedure and post it in the laboratory. Implementation of this will occur by 3/30100. Monitoring will occur by checklist as part of the previously mentioned plan. i. The log was present in a yellow folder next to the refrigerator. The ongoing m~nitoring of this activtty will occ.~r as assigned as part of the above plan. j. Multi-dose ophthalmic solutions are the community standard in outpatient settings in eye clinics. Licensed nursing staff are professionally responsible and accountable for utilizing aseptic techniques while administering eye drops. There is no evidence of noncompliance with acceptable standards of Aseptic Technique per DOH Audit. issued a memo to nursing staff directing compliance with Aseptic techniques. k. issued a memo to Medication Nurses directing that the pill cuter will be wiped off with each use. This memo has been posted in the medication rooms. The nurses responsible for the checklist for the medication rooms will monitor compliance. 5 U3790 080.5 Standard "Standing Orders" 1. a. b. ·cal Director . d; P r e ' " RN3; and will develop a patient specific program for utilization of standing orders that provide evidence of patient/provider relationship. Implementation is 4/15/00. n' " 080.5 Standard "Controlled Substance Log" 2. ~reviewed the policy with nurses at the Weekly Team Meeting and issued a directive to ensure compliance with policy. Medication Nurses will comply with entering both firstand last name of offenders on the log. This will be audited by an RN3 not less than four time a year to ensure compliance. Implementation will . occur on 1/28/00. 6 DEPARTMENT OF HEALTH STATEMENT OF DEFICIENCIES Facilities and Services Ucensing POBox 47852 Olympia. Washington 98504-7852 PLAN OF CORREC110N AND Survey DtIes 4/5/99 Name af FaciUty UcelIIe NIIIIlbc:r Washingotn Corrections Center for Women Facility ##004417 Addras City Zip Code PO Box 17 Gig Harbor 98335 Admiais1ruar UceasiDg at CcnifiaIioa RequimnenIS Used .... )1.1",;sRabperintendent Minimum Standards of Health Services Division for Operation and Maintenance of Health Services in Correctional Facilities (HS-DOC) Maior Institutions N01E: This document contains a listing of the deficiencies cited as requiring corrections. The Statement of Deficiencies is based on the Surveyor's professional knowledge and interpretation of requirements for facility licensure or certification. In the column Application's/Licensee's Plan of Correction, the statements should reflect the facility's plan for corrective action and anticipated time of correction. Statement of Deficiencies with Reference Citation Number Applicant'slLicensee's Plan of Correction with Time Table As a result of the complaint investigation, no defiiencies were found under Health Services Standards for Correctional Facilities - Major Institutions. relating to the allegations of this complaint. I understand the deficiency(s) listed and agree to correct them as outlined above by the dates indicated. I agree to send written notification to Facilities & services Licensing, DOH, by declaring the extent to which this plan of correction was completed. Facility Representative Date The plan or correction must be returned to Department or Health within 10 (ten) days or receipt or deficiencies. 03553swtdoc Page I of 1 Pages t •• : INVESTIGATION REPORT 003553 Investigation #: 028149 State R & A#: Medicare R & A: Investigated by : Date Report is Written: Stephanie Todak, ARNP, CS 417/99, 4/26/99 Report Written by: Date of First Contact: Stephanie Todak, ARNP, CS 4/5/99 Date(s) of Investigation: Investigation Method: 4/5/99 On-site Type of FacilitylName: Address of Facility: Department of Corrections Washington Correction Center for Women 9601 Bujacich Gig Harbor, WA 98335 Synopsis of Investigation: 1.01 Program Manager of Facilities and Services Licensing (FSL) received notice of death of an inmate according to the interagency agreement. The email notice was forwarded to the Investigation Unit the same date,. • • • 1.02 IMI died at approximately 8:36 pm at F2. Tentative cause of death is cardiac arrest. Death was unexpected, IMl collapsed in front of unit. IMl was resuscitated and transported. 1Ml arrested two more times at the emergency room (ER). An autopsy was requested. 1M 1 was seen by physicians for Rheumatoid Arthritis and Hepatitis C. 1M1 had hypertension, asthma, and and GERD (gastric-esophageal reflux disease). IMl was last seen by a practitioner on 2 was last seen in clinic g2 1.03 An article was published in a local paper titled "Inmate at corrections center dies after cardiac arrest". 1.04 The Investigator arrived at the correction facility at 9:30 am on a sunny 53 degree morning. The Investigator left at 4:00 pm and returned the next day to continue another investigation. The Investigator presented to the Correction Officers and then to the Superintendent's office to meet with S I. Later in the morning, the Investigator toured the clinic and infirmary and reviewed IMl's clinical record. The evidence does not support the allegation. Sources of Information: 1MI's clinical record which included report of ER visit at F2 and autopsy report. WS DOH FSL 03553swt.doc ::: .~ Page I of;" .......... m;:::::;y;:,;:::::r;;;::::::::;;.IX'!'.~.*;:::;:;:;:::r:;::;:¥:;;::;#.::;;!& .'.. .&3 ,.. . Jvv.6 1#131%4&;;;::;,(,· Allegations: Allegation: Unexplained death at facility. Narrative: 2.01 Notice of inmate death was received in FSL on 11/19/98. Death was unexpected. Tentative cause of death was cardiac arrest. IMI had last seen practitioner on §i_and was seen in clinic ~ (Tab ). Newspaper article (Tab) titled .....Inmate at correction center dies after cardiac arrest". a 2.02 The note in the clinical record of IM 1 for 11/18/98 states that IM1 was in the dining area and collapsed after a brief seizure episode. IM 1 was unconscious and hardly breathing. IM 1 had weak carotid pulse. CPR was initiated and IM 1 was transported to F2. IM was thrashing in the ambulance during transport, so attendants were unable to obtain blood pressure. In the ER, IM 1 was intubated after IM 1 received versad and succinylcholine. Resuscitation efforts were continued in the ER for 1 V2 hours without success. 2.03 Urine screen was positive for lidocaine and hydroxyzine and negative for central nervous system drugs. Drug screen was positive for tricyclic antidepressants, but not in elevated amounts. Hydroxyzine was prescribed as a adjunct to Methadone and taken on a pm basis and taken X14 doses in November. The last dose was takenl1/9/98. A tricyclic was not present on the medication administration record (Tab). 2.04 Atopsy documented death sequelae of right sided cardiomyopathy (arrhythmogenic right ventricular dysplasia). No other findings were pertinent. Conclusion: 2.06 Death was not expected•• Response to the collapse of the inmate was documented in the clinical record and emergency measures were initiated. It appears that the emergent situation was handled appropriately. The evidence does not support the allegation. No evidence of a violation of Mimumum Standards of Health Services Division was found. No evidence of a violation of standards of care were found. Other Findings: None WS DOH FSL 03553swl.doc Page 2 of p. .' INVESTIGATION REPORT Investigation #: StateR & A#: Medicare R & A: 003599 028148 IPJ IE (C i§ il \W IE 10 APR 261999 FACIUTIt:.~ Investigated by : Date Report is Written: Stephanie Todak, ARNP, CS 4nl99 Report Written by: Date of First Contact: Stephanie Todak, ARNP, CS 4/5/99 Date(s) of Investigation: Investigation Method: 4/5/99,4/6/99,4/14/99 On-site Type of FacilitylName: Address of Facility: Department of Corrections Washington Correction Center for Women 9601 Bujacich Gig Harbor, WA 98335 0. \jt:HVICES UCFNS!N~ Synopsis of Investigation: 1.01 Article in the Seattle PIon 12/8/98 titled "Medical chaos at ... prison alleged to judge". New charges have surfaced describing continued medical "chaos" at the facility almost four years after the state settled a class-action lawsuit alleging dangerously poor health care at the facility. 1.02 A discussion between the Program Manager and Intake Nurse concerning the last survey identified two problems which were addressed during the last survey. These included an allegation of a shortage of medical supplies and many items in stock are beyond the expiration date; and inmates must wait in line for medication outdoors, even in inclement weather for up to 90 minutes. These were not addressed during this investigation. 1.03 The Investigator arrived at the correction facility at 9:30 am on a sunny 53 degree morning. The Investigator presented to the Corrections Officer and then to the Superintendent's office to meet with S 1. Later in the morning, the Investigator toured the clinic and infirmary, reviewed inmate clinical records, and interviewed staff. Policies, procedures and protocols and practice guidelines were reviewed. The Investigator left at 4:00 PM; returned the following day at 9: 10 am to continue the investigation; and left at 4:00 PM. Due to scheduling at the facility, the investigator returned on 4/14/99 at 9:30 AM on a 50 degree sunny morning to continue this investigation. The focus of this day was the Mental Health In-patient unit (TEe). The Investigator left at 3:30 PM. The first and last visits were unannounced. The evidence doeslnot/partially support the allegation. WS DOH FSL 003599swt,doc Page lof .q Sources of Information: Staff interviews, review of clinical records, tour of clinic and inpatient unit, review of pertinent policies, procedures and protocols, facility practice guidelines, DOC Offender Health Plan, tour of mental health unit (TEC), and schedule of activities and staffing patterns for mental heath unit Allegations: Allegation #1: Orders for medications and follow-up treatment are not routinely carried out. Narrative: 2.01 In an interview with 52 and during the tour of the clinic, S2 stated that all orders are written on the Primary Encounter Report (PER), then are sent to the Pharmacy (usually with the clinical record). The PER is divided into three equal sections on a horizontal plane. Attached to the back of the Primary Encounter Report are two NCR colored sheets (pink and yellow). The Pharmacy removes the yellow slip of all orders (even non-medications) then dispenses the ordered medication, etc. The PER is then placed in the "nursing rack" (usually in the clinical record too). An assigned Registered Nurse (RN) then transcribes the order onto the MAR (medication administration record), treatment record or other appropriate form. The RN then signs and dates the orders with a red pen. The PER goes to the Ward Clerk for input into the computer for the appropriate "call-out". This "call-out" is a listing of all inmates who are "called-out" of their assigned area to another area. The "call-out" lists those inmates scheduled for practitioner appointments, nurse/clinic appointments as well as dental, optometry, etc. The "call-out" is then posted in all pertinent areas including the clinic to notify staff and inmates. Orders for those inmates seen by a mental health practitioner are transcribed using this same system. 2.02 The Investigator chose a two week period from 11/26/98 to 12/9/98 and the last two weeks (3/22/99 to 4/5/99). The Ward Clerk was requested to pick out two dates from the first set, two dates from the second set, and then choose two dates in December. 5lhe was requested to pull the "call-out" and sick call log-in sheets for those dates. The Ward Clerk picked 11/26/98, 11/27/98, 12/3/98, 12/18/98 and 3/31/99. With the need for one more date and an earlier pick being the Thanksgiving holiday a date in February was requested. The Ward Clerk choose 2/4/99. 2.03 The Investigator reviewed the "call-out" lists and sick call log-in sheets. Inmates were chosen for relation to the allegations in the intake. For example, inmates scheduled for a visit related to self-mutilation, pain of specific or general nature, migraine or headache, multiple problems, annual exam, Pap or Pap results or a visit of an emergent nature were chosen. Twentytwo charts were chosen and requested from medical records. Of these twenty-two charts of inmates, 4 inmates had left the facility, the name of 1 inmate was unable to be interpreted (IM number was not present), and 1 name was inadvertently left off the list for medical records. Sixteen inmate clinical charts were subsequently reviewed. One inmate was in the infirmary. After this chart was reviewed as an acute record, it was noted that this chart was also included on the clinic list. WS DOH FSL 03599swI.doc Page 2of" q 2.04 All except one Patient Encounter Report was signed and dated by an RN as transcribed. The orders on that Patient Encounter Report, however, were completed Le. x-ray which was ordered had documented results of x-ray done that date. As mentioned, all other orders were documented as transcribed. Spot checks of individual orders for medications, x-rays, consults, etc. were documented as initiated or completed. Follow up clinic appointments were documented or were documented as a "no show". Conclusion: 2.05 The evidence does not support the allegation. Allegation #2: Routine gynecological care is not provided. Narrative: 3.0 I The newspaper article does not define "routine gynecological care as required by the 1995 settlement (Tab 1). 3.02 The Washington State Department of Corrections Offender Health Plan gives definitions, covered services, co-payment program, exclusions, and limitations and a description of the Utilization Review. Listed in the section of Covered Services I. Preventive Care, 3. Female offenders may receive a breast and pelvic exam, including PAP smear every 2 (two) years. 4. Female offenders over 40 years of age may receive mammography every 2 (two) years (Tab 2). 3.03 The clinic is staffed with three ARNPs and one physician Medical Director. The three ARNPs carry a caseload based upon living units of all of the inmates. The Medical Director carries a case load based upon acuity. Therefore the ARNP is the primary practitioner for each of the inmates based upon the living unit. In addition, the facility has contract physicians of specialists such as OB/GYN, Podiatry, Infectious Diseases, X-ray, Orthopedics, Pain Management. The facility contracts with a local facility, (A2). 3.04 S3 and the staff have developed many protocols for the nursing staff to approach such problems such as pain, diabetes mellitus, hypertension, COPD (chronic obstructive pulmonary disease). In addition, they have developed Practice Guidelines for consistent approaches by the practitioners. Some examples include Preventive Health Practice, Diabetes, Hypertension, Asthma. Planned additions include Osteoarthritis and Hepatitis C. 3.05 The facility Preventive Health Practice Guideline includes Cervical Cancer risk factors and screening recommendations (Tab 3); and Breast Cancer risk factors, and breast self-examination, breast examination by provider and mammography recommendations (Tab 4). Finally, the Practice Standards list: a breast exam every 1-2 years; pap smear-three nonnal yearly pap smears, then every other year in low risk women; and mammography every other year in low risk women over 40. WS DOH FSL 003599swt.doc Page 3 of fJf 1 3.06 Current CQI subjects includes preventive care, diabetes, asthma, and kites. The CQI project for preventive care included Pap Smear and Mammograms. Every twentieth chart from a 10114/98 list of inmates was reviewed by the practitioners. 32/692 medical records were reviewed for a sample size of 4.6% of the current population. Screening guidelines listed in the Offender Care Plan were checked on three dates. These included pap smear every two years in lower risk women; mammograms every two years in women over 40. Conclusion of data demonstrated that routine screening Pap smears and mammograms are being performed as indicated, and there has been no significant decrease in compliance compared to the July 1998 review. A peer chart review for compliance with pap smears and mammograms is planned for twice yearly. 3.07 A review of the sixteen clinical records picked as outlined in paragraphs 2.02 and 2.03 demonstrated that 9/15 inmates had a pap smear within the last calendar year. Of those who did not have a documented pap smear: 1M3 has documentation of low risk with a plan for a pap smear next year. IM4 refu.sed the pap smear. Documentation of last pap was 7/97. IM5 and IM6 had a pap smear 2/98 IM7 had a pap smear 3/98 IM8 had no documentation of a pap smear. However, 1M8 had a ultrasound which documented that herlhis uterus was removed and no ovaries were found. All of these dates are within the Offender Health Plan and Preventive Care Practice Standards. 3.08 A review of the sixteen clinical records picked as outlined in paragraphs 2.02 and 2.03 demonstrated that 6/15 inmates had documented mammograms or ultrasound of the breast on the record. These included IM5, IM7, IM8, 1M10, IMl3; IM1S. Two inmates (lMS and 1M10) had diagnostic work completed due to the discovery of a breast lump. Two additional inmates (1M 11 and IM12) had intake physicals which included a pelvic, pap smear, STD and breast exam and three other inmates (1M3, IM4, IM9) had an annual physical exam which included the Preventive Health Practice Guidelines. 3.09 In an interview S3 indicated that the practitioners are attempting to set up a data base of all inmates, examinations and testing. However, until the hardware/software is available, the individual practitioners are setting up a log of their group of inmates. Included is the date of the inmate's last exam and date the inmate is due for another exam. This should assist in tracking routine exams and tests. Conclusion: 3.10 The evidence does not support the allegation. WS DOH FSL 003S99swl.doc Page 4 of-1 Allegation #3: Medical conditions that can cause excruciating pain often go untreated because treatment is not considered medically necessary. Narrative: 4.0 I A review of the sixteen clinical records picked as outlined in paragraphs 2.02 and 2.03 demonstrated that practitioners included pain management as part of the prescribed treatment. Two of the visits on the indicated date (1M3 and 1M IS) were for severe headache/migraine. In each case medication was ordered for pain. 1M3 was then seen four more times within the ensuing 8 weeks with pain management changes each visit. Another of the inmates (IMI6) had an appointment with a pain specialist, S4, for management of on-going migraine/neck pain. In addition, other Primary Encounter Reports in these records were reviewed for pain management JI for headache associated with URI (upper respiratory for various issues. 1M 6 was seen infection); IM4 was seen for self harm action which required sutures; IM6 was seen 11126/98 for 7 Jith dental pain; IM9 was seen for an ankle injury a broken tooth; 1M10 was seen j ~; and 1M11 was seen for a left hand injury 2 In each case analgesic related to the severity or potenti~ of pain was ordered. None of the patient records which were reviewed had a description of pain which could be attributable to kidney stones or to an unknown origin. un 4.02 Health Services Unit has a Nursing Protocol for Headache (Tab 4). This protocol includes subjective observations, objective observations and assessment for nursing assessment and charting. The plan includes standing orders for headache. These include immediate referral to a provider with certain conditions, migraine headache similar to previous migraines, sinus headache and muscle tension or other headaches. In addition, the facility has a Practice Guideline for Headache for the individual practitioners (Tab 5). These guidelines provide the initial step in the management of headaches. The headaches are classified according to the International Headache Society Classification Criteria which is attached to the guideline. The guideline further outlines specific areas for medical history, examination, assessment and treatment. The review of clinical records of individuals complaining of headaches seemed to follow these guidelines without deviation. These guidelines and protocols provide parameters for consistency in the delivery of the care. 4.03 As part of an on-going assessment of pain and headaches or more specifically the Chronic Care Prevention Clinic, the facility has contracted with a pain management specialist, S4, from a local university. This physician will become part of a multi-tiered program/approach to the issue of pain management. S4 will see individual inmates for assessment and for an on-going treatment. In addition, slhe will assist to develop a multidisciplinary pain management plan to assist with approaches to inmates with on-going pain. Part of this plan will include a support group and include the approach that all pain is not necessarily bad. At this point inmates are not involved with this multidisciplinary team. However, S3 has introduced information about this multidisciplinary team to the tier representative meeting comprised of inmates. It is hoped that a volunteer will be found in this group. Conclusion: 4.04 The evidence does not support the allegation. WS DOH FSL 003599swl.doc Page Sofl$f Allegation #4: The psychiatric unit is grossly understaffed. Narrative: 5.03 The newspaper article did not define "grossly understaffed" nor did the article identify the nurse who stated "it's chaos down there". TEC (Treatment and Evaluation Center) as the psychiatric unit is designated is a 25 bed unit. according to S5. 12 beds are allocated to the residential side for chronic psychiatric inmates and 10 beds allocated for acute psychiatric inmates and another area for close observation which includes 1: 1 patient contact or every fifteen minute observation. Staffing for this area includes: Night Shift (first shift) - 2 Correctional Officers (CO's) Day Shift (second shift) - 3 Correctional Officers 1 Sergeant 1 Care Unit Supervisor 1 Registered Nurse 2 Certified Mentar Health Counselor 3's (CMHC3) Evening Shift (third shift) - 3 Correctional Officers In addition, a CO is staffed for the COA (Close Observation Area). This area will be moved shortly to a newly remodeled area in the Infirmary. It will contain 5 areas for observation. It will be staffed by those CO's and nurses in the Infirmary. On evenings, weekends and night shift the nurse from the clinic is scheduled to administer the routine medication. administer any other medications which an inmate may need for a pm (as needed) basis for both emergent and non-emergent needs, restraint checks, plus any other emergent or non-emergent assessment or intervention. The CMHC3's and Care Unit Supervisor and Sergeant have variable hours to increase coverage on the evening shift. However. the staff which provide the therapeutic activities are mainly scheduled Monday through Friday during working hours. The three individuals who provide therapeutic activities are the RN and 2 CMHC3's. 5.04 The daily schedule for TEC (Tab 6) begins at 6:00 AM and ends at 10:00 PM (except Friday and Saturday the schedule ends at 11 :00 PM). Some of the activities are provided or facilitated by inmates from other areas and by volunteers. These activities include Reading Program and Mural Project. The mental health staff facilitate 1-2 groups/day and provide individual therapy. If the mental health staff provide 2 hours of individual therapy a week to an individual inmate and the inmate attends every group which is offered (morning meeting included), the inmate will get 13.75 hours of therapeutic activities per week or less than 2 hours of therapeutic activities daily. The rest of the time is spent with activities of daily living, meals, medications. and leisure activities. 5.05 According to the facility's Field Instruction 630.510 "Treatment will be provided based upon a written plan:" (Tab 7A). Treatment Plan Requirements include: "at a minimum" a treatment plan will be completed within 72 hours of admission, 14 days after admission, 30 days WS DOH FSL 003S99swt.doc Page 60f ~ after admission, 'and every 60 days thereafter (Tab 7B). During an interview with S5, slbe indicated that TEC utilizes a standard Treatment Plan for those inmates admitted for self hann ideation and a q 15 minute check (Tab 8) or 1: 1 suicide watch (Tab 9). These standard plans are then modified to an individual inmate. 5.06 Included within the same Field Instruction is the minimum documentation requirements for crisis, acute and residential care (Tab 7C). In addition to admission and discharge documentation, a weekly counseling contact will be documented in SOAP format, the comprehensive team evaluation will be documented and a discharge summary will be completed. 5.07 IM17 has been in the TEC unit during most ofhislher incarceration in September 1998. Slbe had two evaluations at other DOC facilities. Recent Treatment Plan Addendum have been completed 2/1199.2/16/99,3111/99,3116/99,3/24/99 and 3/29/99. Due to behavior which is described as a "substantial history of conflict with others that put ... self and others at risk of hann", IM17 is currently housed in the Close Observation Area. Slbe is given a limited time with other inmates which is based on appropriate behavior and adherence to the Treatment Plan. There are frequent notes in the Inpatient Progress Record. 5.08 IM4 was admitted to TEe on The initial Treatment Plan was done according to policy, the 14 day Treatment Plan was not found in the chart. The next two Treatment Plans were due 9117/98, but not done until 9/29/98 and due 11/28/98 and not done until 12/20/98. The next Treatment Plan was done early on 2/1199 instead of 2/19/99 and then continued. The Treatment Plan was continued on this inmate as well as seen in other records. Treatment Plans which are continued rather than revised tend to be done for staff convenience in a psychiatric facility. Patients who are not making a change in behavior precipitating a Treatment Plan revision should be evaluated for a change in approach (which requires a revision of the Treatment Plan). 5.09 IMI8 was admitted to TEC i51 and transferred back to reception o~. Treatment Plan was not found for 72 hours despite 1M 18 being on I: 1 and every 15 minute checks. 5.10 1M 19 was admitted to TEC &and returned to the unit tw en; admitted ? ; admittec( and dischargecd it It Only one Treatment Plan was found for these admissions and it was for the 2/1/99 admission. It was initial Treatment Plan mentioned above for self harm. Another undated plan was found addressing treatment issues such as poor anger management, lack of employment skills, needs to address abandonment issues and grief and loss. The plan was not dated. 5.11 IM20 was admitted to TEC 1I i 3b and discharged JII?? me Admission and subsequent Treatment Plans were not reviewed. In 1999 the Treatment Plan which was due for review ~ was extended until 3113/99. No start date is documented, but the inmate signed 11113/98. No concurrence by the inmate to the extension is documented. On 3/10/99 a note in the Inpatient Progress Record indicated that staff met with IM20 to review the new Treatment Plan. The Treatment Plan was not found in the TEC record. It was finally located in a separate Clinic Record. It does include a start date of 3/1199 and is signed by the inmate, but not dated as signed. WS DOH FSL 003599swl.doc Page 70f~ 5.12 Treatment Team consists of the CMHC3's, RN and CUS who formulate the Treatment Plans. Most CO's have some mental health background from prior institutional training. The Treatment and Behavior Management Plans are placed in a notebook for use by the CO's during hours which are not staffed by the mental health professionals. The CO's in tum give feedback to the mental health professionals on the behavior and compliance of inmates prior to a treatment plan and on an on-going basis according to S5. 5.13 The Treatment Team Meeting is held on Tuesday and Thursday. This includes the 2CMHC3's, RN, psychiatrist, out-patient psychologist, director of the clinic, CDS and others as pertinent (Le. counselor or CUS from the living unit). The log from the meetings was reviewed. Topics included requests for medication changes from staff or the inmate, transfers in and out of TEC, continued psychosis, behavior problems. During a review of progress notes, these items were not noted in the Inpatient Progress Notes. 5.14 There are many immediate plans for changes in TEC according to S7. A second RN for the unit will be added in the immediate future. A half-time recreational therapist will be added. Volunteer Services will expand coverage in TEC to include Sunday and evenings. Currently as noted in the schedule, inmates from the institution assist with a mural painting and reading at bedtime. Conclusion: 5.15 It is difficult to state that the evidence supports the allegation. "Grossly understaffed" is quite a subjective statement. However, it is evident that the staff are not completing Treatment Plans as required in the Field Instruction. The inmates have limited therapeutic programming and pertinent information is not charted in the inmate's individual record. The population of this unit are a very difficult population which require individualized treatment planning and individualized treatment time. It is evident that additional staff will assist to meet the policies and procedures of the institution and expand the therapeutic programming of the unit. Allegation #5: A mental health counselor had an inmate perform oral sex on multiple occasions and threaten to kill himlher if the inmate told. Narrative: 6.01 It is not part of the pervue of this agency to determine the validity or the evidence of this allegation. S8 was interviewed as to actions taken after the allegation was brought to the attention of the administration. The staff who was accused of the action of receiving sexual favors from an inmate, w~ jlaced on home assignment immediately. The administrative staff then began an investigation. The investigation concluded credibility to the allegations by the inmate. The employee was terminated. S8 showed the Investigator a redacted termination letter, WS DOH FSL 003S99swt.doc Page 8 Of.a (::onclusion: 6.02 The evidence tends to support the allegation, but the evidence was not assessed by the Investigator. The facility appears to have acted appropriately. Other Findings: None WS DOH FSL 003S99swl.doc Page 90rl, ~A~ SUPT (1 NO. P. 1 2~584685 ~~1lIIIH JUL06'99 STATEMENT OF DEFICIENCIES DEPARTMENT OF HEAL1lI . FlI:ilitics and SeMces Uceallnl PO Boz .78!2 Olympia. Washinl1CD 98~ogs:V........,---, ~ AND PI.AN OF CORRECTION NuDaolFlciBI)' Washington Corrections Center for W Addn:sa P.O. Box 17 AdII1illl1ln1at .. j i Superintendent NOTE: Sf3temcnl ot Deficiencies with Refere~ce Cir;lrion Number I Applicant'slLicensee's Plan of Correction with Time Table I I lNl1lAL COMMENTS' r lnvcsligalion This lnvcsligation~donc &y Stephanie Todak. ARNP. CS in re~~~'lc to complaint:' 003599 on 415/99. 4/6199. and 4/14/99. I ( . \R&At#: 028148 '1 HS-DOC101 - PLAN OF CORRECTION (4)(b) 1. 1. Based on review of policies and procedures and clinical record... nn 41t/4199. the facility tailed (0 follow WCCW Field Instruction 630.510 Memal Health Servic::cs in four of five Treatment and Evaluation Center (TEe) CU~ and CMHP~s have implemented a tracking system to ensure compliance with Field Instruction (FI) 630.510 regarding treatment plans. The TEC RN will audit all charts and Psychologist 3, ~, will maintain a schedule of all treatment plans that are due and report monthly to Dr. Robbins and the Health Care Manager on . compliance. All of the following pfans of correction have a completion date. of clinical records. 7/15/99. ;;::";nveSligaliCJn report was reviewed Manager. . L.·~~;-II~'·'" ~~I~ :Y~e7 ~ •; p HS-DOCI01 - ADMlNISTRATION OF HF..A:Al::TH:----~- SERVICES (4) Policies and procedures shall describe and dellae a sy~tem within each facility which: (b) Encouraaes and supports approprialc, 5af&:, and dmely care by qualified personnel, . e 'ENrEilED s~rveYOrSignah1re(~ 'fv\ O~ Iret~ -'- ~ I understand the dcfic:icney(s) listed and agree to comet them IS outlined above by the d:uc:s indicated. J agree 10 send written nodfieation to Facilities &: servicee Ucensinr. DOH. . by declaring Ihe CXlCOllO which this plan or c:orccctlOA was complcrcd. 'th~ pbon ot correction must be returned ~gt)socswldoc - to Department nr Health ,,1th1D 10 (teD) dll1S orreceipt ot ddicicnde:s. QECEIVED JUL 211999 Page 1 ot 2 Pogcs J -- -~-_. STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION DEPARTMENT OF HEALTH Pl1cilities lUId Services Licensing PO Box 47852 Olympia, WashiDgtDll 985()4.78S2 Suney DIlI:s Numofflc:ilily ~ u - NlIIIIIlcr • ..,.i>k.>. '~.""";-. washiniotil'CoiTeCrlonS Cenrcr for Women Facility #1004417 AddraI City ZipCodc POBox 17 Gig Harbor , 98335 AdmiIIiIlnIllr LkcaIlaa orCatifialicll ~ Used . Minimum Standards ofHealth Services Division for Operation and Maintenance of Health Services in Correctional Facilities reS-DOC) Maior Instimtions NOTE: This document contains a listing of the deficiencies cited as requiring corrections. The Statement of Deficiencies is based on the surVeyOr's professional knowledge and interPretation ofrequirements for facility licensure or cenifieation. In the column Applieation'slLicensee's Plan of Correction, the statements should reflect the facility's plan for corrective action and anticipated time of correction. ...--superintendent Statement ofDeficiencies with Reference Citation Number Applicant'slLicensee's Plan of Correction with Time Table I As a result of the complaint investigation, no defiiencies were .~ found under Health Services Standards for Correctional '-j. " Faciliti~ 'Major Institutions. relating to the alleg~~9.~. q.f this complaint. .. I /.//·~co~J.~ . & ~. . - ..~ _ .,. ~- .' ; I understand the deficiency{s) lisred and agree ro correct rIlem as outlined above by the dares indicated. I agree to send wriuen notification ro Facilities & services Licensing, DOH. by declaring rile extent ro which this plan of correction was completed. Facility Representative Date The plan or correction must be returned to Department or Health within 10 (ten) days or receipt of deficiencies. 03553swr.doc Page 1 of 1 Pages . , DEPARTMENT OF HEALTH .------------------------------------------------------------------------._--------------------------------- ..... (Xl) PROVIDER/SUPPLIER/CLIA / OF DEFICIENCIES .'" OF CORRECTION I I (X2) I I IDENTIFICATION NUMBER: 004417 ,~~_. I (X3)DATE SURYIY I COMPLETID I ~ MULTIPLE CONSTRUCTION A. BUILDING B. WING .~;-~;~-~-~;~;~----Jfri-~-~:-~;;;:-~~:-;;;-~·---------·----------------- ..----------.- . .IASHtNGToN c:OJumCTIomu. CENTERT"; I 9601 BUJACICH GIG HARBOR !}&33S _._-------------------------------------------------------------_ -------------------------------------------------(X4) 10 PREFIX TAG I I I SUMMARY STATEMENT OF DEFICIENCIES (EACH DEFICIENCY MUST' BE PRECEE:DE:D BY FULL REGULATORY OR LSC IDENTIFYING INFORMATION) 1 ID I I, PREFIX I I TAG I (EACH CORRECfIVB ACfION SHOULD BB CROSS- REFERENCED TO THE AP , TB . I PROVIDER' S PLAN OF CORRECTION (lUI I IC0t4"I,~'11 DE~ICIE!!~t-.:"!,I"!1CJ'>"~':~ 1111'1'" ON -.... -----------------------.--.-.----------------.-------...--------------------.-.. ---()--~~- -~;...---..----- ----····f·· U 000 I MEMO TAG: I U 000 I I~ .;cl-~i.·:"· :. ~ "t'I INITIAL COMMENTS I 1.0 '.' -.~11.;.(:·· .... - .' ~ /)-. .,.,,::Y' I I I 1,/ fl""?,.:'''' ':/ _.~t.J'Y I I I I I .•. --------- SURVEYOR: 23KLL -----------J A full survey of this facility was I I I I dJt):· I I' ~. ~ ._ . { ....:1...... ~,-' o... ,:·:J'· ~ I I h~ I 1':' on \ Allegation: Overheating in the kitchen. . .•~ conducted by kathleen Landberg, R. S. 10/27/!}&. '? 1 . '"+,' #' I I I I I I I I i This allegation could not be Substantiated durtng the survey of the facility. I I I I No further action required on investigation # 00337!}. ------------------------------------_ ... ----------------------- ------------------------------------------------------- . ...... . LABORATORY DIRECTOR' S OR PROVIDER/SUPPLIER REPRESEm'ATIVB' S SIGNATURE I(Ut ~. TITLE I . I ------------------------------------------------------------------------------------------------------------ ----·--·----···.'r'l~ By signiDg. I UDderstand these findings and agree to correct as noted: -~---------------------------------------------------------------------------------~--------------------------------- STATE FORM "". If continuation sheet P09' 1 "" ; ·~·· . . , If .. , -- .-- ~b ..~ ¥ , , ();" . 1\ WASHINGTON STATE DEPARTMENT OF HEALTH ( ------------------------------------------_. __ ._ .. _.. _.... (Xl) PROVIDER/SUPPLIER/CLIA STATEMENT OF DEFICIENCIES "0'-1' IX2) MULTIPLE CONSTRUCTION A. BUILDING, _ B. WING, 004417 NAME, .~F, ~ROVI?,EROR SUPPLI~.h tiJ~~~ET ~DRESS, WASHINGTON CORRECTIONAL (X4l 10 PREFIX TAG U 000 I rfijIffER v"F'9's01 BWACICH SUMMARY STATEMENT OF DEFICIENCIES FORM APPROVED ~._~._------_... _----------------_._---------------._--~----------------- IDENTIFICATION NUMBER: AND PLAN OF CORRECTION I AH -t:'~~./ _ CITY, STATE, ZIP CODE GIG HARBOR 98335 10 I I PROVIDER'S PLAN OF CORRECTION (X5) 1 (EACH DEFICIENCY MUST BE PRECEEDED BY FULL 1 PREFIX 1 (EACH CORRECTIVE ACTION SHOULD BE CROSS- !COMPLETION I REGULATORY OR LSC IDENTIFYING INFORMATION) I REFERENCED TO THE APPROPRIATE DEFICIENCY) I MEMO TAG: INITIAL COMMENTS The facility infection Control nurse requested an on-site visit to observe changes made in the infirmary to house mental health/suicidal patients. The area has been divided and the utility closet for the main infirmary is housed in the new unit. There were concerns with transporting infectious materials through the nurse's station to reach this sink. A separate utility closet was found just outside t~ infirmary and is actually closeJ than the sink in question. There were no significant problems observed with the layout of the n unit. I TAG 1 DATE I I I I I I I U 000 1 1 1 I I I I , I I I I I I I I I I I I 1 I I I I I I I 1 1 I I I 1 I I 1 --I I AA-relil¥-l*lm:"1'Oia's OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE 1 TITLE IIX6) DATE .,~~"'-~.-----.-.~~~ -,L-e=-------!.&d:-.3------------------.---!~ signing, I understand these findings and agree orrect as noted: --------------------------------------_._------------------------------_._----------------------------------------------_._. __ . STATE FORM / If continuation sheet Page 1 ··-·-----------··------~--__.,. u_.~.~R)(JIhlA_«~P~~·~